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Shangri-La Hotel, The Marina, Cairns

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Pierpoint Road, Cairns, QLD, 4870, Australia, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Excellent4.3 / 5
  • Amazing hotel. No complaints. People have said it's not on par with other 5 star hotels,…Jan 5, 2016
  • Nice size room only comment is for bathroom amenities they should offer body lotion. Was…Dec 5, 2015
See all 411 Hotels.com reviews
From 1,874 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎866-539-8117‎

from $145
  • Suite, 1 Bedroom
  • Superior Room
  • Deluxe Room, Marina View
  • Superior Room
  • Horizon Club, Marina View
  • Superior Room
  • Horizon Club Room - Indulgence Package
  • Superior Twin Room, 2 Queen Beds
  • Superior Twin Room, 2 Queen Beds, Sea View
  • Executive Marina Room
  • Superior Room Twin City View
  • Deluxe Twin Room, 2 Queen Beds, Marina View
  • Superior Room, Sea View

At a glance

Key facts

Hotel size

  • This hotel has 256 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM
  • Express check-in/out
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Valet parking *

Other information

  • Resort fee included

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Mandatory fees

Deposit: AUD 100 per night

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge of AUD 48

Self parking costs AUD 20.00 per day

Valet parking costs AUD 25.00 per day with in/out privileges

Rollaway beds are available for AUD 60 per night

Breakfast is offered for an extra charge of AUD 36 per person (approximately)

Airport shuttle service is offered for an extra charge of AUD 80.00 per vehicle (one way)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Business center
  • Number of meeting rooms - 16
  • Meeting rooms 12
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Egyptian-cotton sheets
Things to enjoy
  • In-room massage available
  • Separate sitting area
  • Balcony
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

NORTH Food and Wine - Overlooking the ocean, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Recreation

On Site

  • Fitness facilities

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby

Shangri-La Hotel, The Marina, Cairns’s small print

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Mandatory fees

Deposit: AUD 100 per night

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge of AUD 48

Self parking costs AUD 20.00 per day

Valet parking costs AUD 25.00 per day with in/out privileges

Rollaway beds are available for AUD 60 per night

Breakfast is offered for an extra charge of AUD 36 per person (approximately)

Airport shuttle service is offered for an extra charge of AUD 80.00 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Shangri-La Hotel, The Marina, Cairns

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