The first night air condition didn't work well but the staff upgraded us to the 3rd floor the remainder of our stay. Much better room including the mattress than on 2nd floor. There was some confusion regarding charges for a pet but I was pleased that they were pet friendly. I would stay here againGenuine Hotels.com guest review
The hotel is right off Rte 83 on Lake street. Somehow in the middle of stay my room was given to someone else - and the poor guy was as shocked as I to learn that he was given a key to someone else's occupied room... With such "computer error" we both should have asked for refund!Genuine Expedia guest review
"Best hotel near OHARE airport"
Always a good stay, Front desk staff new and learning how to book rooms but they will learn .Great diner next to hotel, the SUNMIST RESTGenuine Hotels.com guest review
"Major makeover needed"
I should have read the reviews first before booking this hotel. The hotel needs to be redone in all aspect.Genuine Expedia guest review
We were just in the area for the weekend and we figured this would be a good cheap home base for the weekend in Chicago. We arrived and it was what we expected. Nothing more, nothing less. We were barely there, so it was really just a good place to sleep.Genuine Expedia guest review
We didn't expect too much for the amount we paid for the rooms as we were on a budget; but the service was not very good. The hotel staff was nice but the general managers were a bit rude and unorganized. 1 or 2 of the managers shouted at people. A lot of unnecessary arguing took place. The rooms were clean. The breakfast was very basic-no meat. The […] hotel staff was very nice and offered to help in any way. Read moreGenuine Expedia guest review
"good stay atn the ho jo hotel"
very nice stay , clean rooms and good serviceGenuine Hotels.com guest review
Non-smoking rooms smelled like smoke. Outside exterior was dilapidated. Took over half hour to check in. Appearance of staff was very sloppy.Genuine Hotels.com guest review
This place should NOT be billed as an airport hotel! It's 12 miles away and cost me almost as much as the room rate to get here in a cab because it's not in the city.Genuine Hotels.com guest review
"Sub-standard. Very disappointed!!!!"
The details online said that it was right next to the airport. Well that was way off. The hotel staff was loudly arguing with customers. It was nearly to the point of screaming. The "breakfast" was gross. The orange juice was basically orange colored water. The tv did not work in the room. The ice bucket had dirt and debris in it. Everything was dirty. […] The carpet was stained and common areas smelled. The doors were covered in grime. If it was not 2:30 in the morning we would have left and found somewhere else. I would have rather slept in my rental car. Read moreGenuine Hotels.com guest review
This pleace was awful. First room: air conditioning didn't work. Second room: toilet was broken. I'd NEVER stay here again. Big mistake.Genuine Hotels.com guest review
"hotel close to Ohare"
very disappointing..a line to check in ...took a while to do so.Hallways vey warm..and air conditioner in room very old and didn't blow cold air out strong for such a hot day..good thing it finally stormed.Genuine Expedia guest review
"Dirty Hotel Stay"
It was the worst hotel stay I have ever had. The room was dirty and there was rotting meat in the fridge. The hotel hallways and lobby were dirty and the staff is unfriendly and did not provide any service when needed. I was truly disappointed because Howard Johnson hotels are normally a lot better than this one was.Genuine Expedia guest review
"Not a great impression."
Horrible time during my stay, which was only one night. To start with, the reception staff were fighting with a client that had reserved her room before she arrived, but the gave the room to another person. This happened before I checked in. The overall view of the hotel is that of a scary movie. The lights in the hallways don't work. The decoration […] looks like it was taken out of The Shining. My room had ants on the floor and was not orginized correctly. The phone was dirty. The shower did not work. The lighting fixtures were outdated as well as the TV. The pictures in the advertisement look nice, however, it is not the real look. The staff has serious problems with customer service or organization skills. The new guy that was there clearly stated he was new and didn't know how to handle the booking system. Read moreGenuine Expedia guest review
"Would never stay again"
Arrived to our Hotel at 11:30pm, and upon arrival, walk into the Lobby to an irate group of people who's rooms were not ready (dirty) and double booked. After receiving my key, I went to my room to find that it too was not cleaned yet from a prior guest, and the lights didn't work. I told the front desk, and they offered me the only room available which […] was in smoking and a single bed, to which I declined as we had 4 people staying, who aren't smokers. The front desk then went and cleaned the room (not well) which in all took 1 1/2 hours, as we waited in the lobby, listening to all of those other people yelling. The Hotel owner was working at the time and didn't act like it was a big deal at all that we were waiting there all that time and didn't even acknowledge us sitting there. When we finally got into our room, we turned on the air and it sounded like a train it was so loud, and when trying to shower in the morning, the hot water wasn't working, only to find out that there was a "trick to it" and the hot was cold and the cold was hot! Surprise! Definitely would not stay there again! Read moreGenuine Expedia guest review
We arrived to find out the elevator didn't work. it turned out the sensor was covered but at the time no one knew. They were nice enough to relocate us to a handicapped room on the first floor since I was in a wheelchair. Water pressure in sink was terrible and you could never get hot water. the third night of our four night stay we were not given new […] towels or toiletries. Beds were clean and sc did work fine. Also besides the manager front desk help was rude and our room keys did not work any night we were there. Def wont be spending night at a howard Johnson any time soon Read moreGenuine Hotels.com guest review
The hotel was not the imagine that have online. It was a Stone Age hotel will never return there.Genuine Hotels.com guest review
""You get what you pay for""
It is just ok. If you miss a flight and you need a decent place to stay without shelling too much this is the place. It is just adequate.Genuine Expedia guest review
"7PM Check in-Really the room isn't clean??"
I got to the hotel around 11AM, knowing I couldn't check in until 3 PM. I had business around town so I went and did my thing and returned around 7 PM. The staff asked if I would take a smoking room, I wouldn't so I was told the only non smoking room isn't clean yet. Really at 7 PM??? I went to grab something to eat and when I returned to the room, […] it was cleaned but the staff left the last occupants left over food container and half bottle of water on the table. Needless to say , I will not return. Read moreGenuine Expedia guest review
Really bad serviceGenuine Hotels.com guest review
Cheap & Close to Ohare Airport. But there are lotz of toll ways in the surrounding areas which makes cost equal or even more when you travel.Genuine Hotels.com guest review
Never go here. The worst possible hotel you can ever find. Toilet door dint even have lock.Genuine Expedia guest review
The hotel was dirty when we checked in. The tv only had antenna reception so all the channels were fuzzy. There were no pillow cases on the pillow. More things I could mention but don't have time. JUST STAY AWAY! Look for another cheap motelGenuine Hotels.com guest review
Staff was great. Room was clean. I would stay again.Genuine Hotels.com guest review
"Cheap place to stay"
I found this hotel is one of the less expensive hotels near to freeway. the staff were good. there is no printer facility. there is no fridge and oven available in the room (of course they are charging some extra per day if you wish to have fridge and oven).Genuine Expedia guest review
"Good Value for Money"
The hotel is good value for your money.Genuine Hotels.com guest review
"Dark and dingy."
This hotel needs updating and better curb appeal. Hard to find at night not very well lit after dark. The management is very rude when requesting extra towels and the traffic back into the city is terrible.Genuine Expedia guest review
"You get what you pay for"
I was able to book this hotel at the last minute for a very low rate. For that reason, my expectations were low. The hotel was old and very dated. There were no plugs conveniently located to power any of my devices. Several of the lamps had lightbulbs that didn't work. I asked that replacement bulbs be provided. They said they would but it never happened. […] The electricity failed during my visit. They sent us to another hotel which was even worse and very far away. I wouldn't recommend the hotel at all. But it was for a very low rate so you get what you pay for. Read moreGenuine Hotels.com guest review
"Howard Johnson Hotel"
Staff wasn't very friendly. Hotel looked like it needed some major remodeling. Rooms were fairly clean.Genuine Expedia guest review
"Not worth a try!"
The hotel staff doesn't even try to be good with customers. We reached the hotel at 11 PM and waited at front desk for 15 mins without even a simple “Hi”. Check-in process took forever even after we had a confirmed reservation. We had booked the room for 4 adults and they did not leave enough towels or soap in the room. They have advertised free breakfast […] while booking but you will not see the minimum number of items available anywhere else and that too there is no staff around to ask for plates when it runs out. All they had was Breads, Bagels and Cereals. The second day morning, I found that they had spoilt milk in the breakfast table and that shows how careless the staff and management of the hotel are with breakfast service. Cleanliness? - Are you kidding?? As soon as you enter the hotel, you will feel a weird stench and that would get you to think again on why you booked this hotel. The a/c in the room make so much noise and it was beyond manageable to sleep peacefully. We shifted to fan which helped reduce the noise but did not help with the humidity in the room. The bathroom exhaust fan did not work and thereby creating a bad odor throughout our stay. Hotel noted it down stating that it would be fixed that day but that did not get fixed. The key did not work the second night and there were at least 2 others in queue with the same problem to get it fixed. Overall, I will never return back to this hotel and you may want to think several times before booking this one. Read moreGenuine Hotels.com guest review
"Close to the airport."
We were hardly in the area, but I would say it was fine, and did not have to worry about anything.Genuine Hotels.com guest review
First nite got my room. TV not working so I asked of the would move me. Staff was rude but then they move me. The room was discussion, cigarette burns on ground. I will never stay there againGenuine Expedia guest review
"Quiet and comfortable"
Nice hotel for a decent price. I really only have one complaint and that is the clerk upon my check out, he barely looked at me when I was checking out he just asked for my card key. Every other hotel I've ever stayed at had me sign a slip before I checked out. Other than that, my stay was very nice. A clean room, a comfortable bed and a Mrs. Pacman […] machine in the lobby. I could not of asked for more. Read moreGenuine Hotels.com guest review
Operated by a franchisee and certainly not up to the usual Howard Johnson standard, which is basic but acceptable.Genuine Expedia guest review
I'd read some bad reviews before coming to the hotel and called ahead to cancel my reservations. I was assured by the manager that they were aware of the bad reviews and changes were being made. I keep my reservation on his word and was pleased to see that there were some noticeable changes done and the room was nice. It is still a work in progress, […] but I really appreciate that the reviews were acknowledged and attempts at changes were made, you have to respect that. It was a nice clean room and the staff was very pleasant. Read moreGenuine Expedia guest review
Sketchy, not kept up well and actually quite far from the airport.Genuine Expedia guest review
Not a bad hotel, service was friendly and responsive to your needs, building showed its age, but rooms were clean and bathroom was clean!Genuine Hotels.com guest review
"Not a good place to stay"
The staff service was good, attentive and answered all of my questions. Dane was helpful. The hotel itself was in need of repair. Touch up paint was needed in the room. The hotel had an odor to it. The bathroom had a drop ceiling and had rust on it. The air conditioner was very loud.Genuine Expedia guest review
"Hotel after a Cubs' Game then a day out after."
Outside of Chicago, very 70-80s esque. A/C was terrible, but at the price it's kinda what you expect.Genuine Hotels.com guest review
I thought I was in renovated project housing. This was a complete joke! The guy who picked us up from the airport didn't even work at the hotel. He was a guest that stayed there weekly. He was texting while driving and made a pit stop at a store for red bull. We changed rooms 3 times. First we were out into a smoking room when we asked for non smoking. […] Our 2nd room had not been cleaned yet. Bed was unmade and towels on floor. 3rd room was a charm. Air conditioner, fridge, phone and shower head were all broken. I called to complain and received an $80 voucher. The manager of the hotel said I lied about everything and there was no record of any complaints. Never staying at a hojos again! Read moreGenuine Hotels.com guest review
i stayed there as i didnt have option otherwise its not suggestable .Genuine Hotels.com guest review
"Value for Money"
Value for Money-GoodGenuine Hotels.com guest review
"Howard Johnson, Chicago"
This hotel was dirty, dirty, dirty! Even the shuttle to the airport was disgusting! What can I say........don't bother! I am surprised that Howard Johnson would have a hotel of this poor standard. We have stayed in them in Beijing and Shanghai and they were beautiful. This one is disgusting!Genuine Expedia guest review
Hotel needs more help at front counter. One girl was working it and had multiple customers waiting to be helped. The room that was first given to me had not been cleaned yet. The next room was clean and decent, but for a non-smoking room it still had the smell of cigarettes upon first entering it. I choose this hotel because of the nightly rate they […] were offering on-line, but other hotels I have stayed in for around the same price have been much better. Read moreGenuine Hotels.com guest review
"Don't choose this one"
Room was dirty and smells bad. Bathtub was broken. Coffee maker was broken. TV was tube TV and signal was poor. Don't go to this oneGenuine Expedia guest review
Not happy, The place look old and super old fashion.Genuine Hotels.com guest review
"Got what I paid for."
Room was dirty and old.went to plug in charger and part of the lamp fell off.only one of the lamps worked. found a can of chewing tobacco in the room. Not mine!! Will not go back.thought h.j. was a good chain .Genuine Expedia guest review
ROOM had the extras... Close to airport enough for some cheaerextra thrills....Quick Fair breakfast... OKAY FOR ME!!!Genuine Hotels.com guest review
"They are laughing all the way to the bank"
They already have terrible reviews, so I have no illusion that my poor review counts for anything. Was forced to stay here when bad whether cancelled hundreds of flights and this was the last available hotel. The front desk staff was friendly. The hotel is old, shabby, broken down, stained, decrepit. It doesn't even have a lit sign so the taxi driver […] had to circle the block twice before finding it. The breakfast was 1.5 hours late and one of the guests had to put it out. When we had to stay a second night because we couldn't get a flight out, they refused to take our payment until late that evening and then raised the rate on us when we had no choice but to stay. Unethical. Read moreGenuine Hotels.com guest review
first the whole hotel smelled bad like cigeret , then my room was dirty so they gave me another room but the other room was 2 beds when i paid for a king sive.Genuine Hotels.com guest review
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