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1 room,  2 adults 
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Room 1:

The Ritz-Carlton, Seoul - Seoul

37.50526, 127.02732
5 stars
120 Bongeunsa-ro, Gangnam-gu, Seoul, 135-080 South Korea ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $248
available on 05/24/13
Price Match Guarantee
4.1 94 5

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    The Ritz-Carlton, Seoul
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    Landmarks near The Ritz-Carlton, Seoul

    • Gangnam Station Hotels - Seoul 820 yards
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    Overview of The Ritz-Carlton, Seoul - Seoul

    Location.
    The Ritz-Carlton Seoul (South Korea) places guests within minutes of the Seoul Art Center and Korea Trade Center. Serious shoppers are four kilometers from the Apgujung Rodeo Drive and six kilometers from Itaewon. The hotel is located in Kangnam, Seoul's thriving commercial and residential district.

    Hotel Features.
    The Ritz-Carlton Seoul features a dramatic exterior and a six-story atrium lobby with an illuminated waterfall. This 18-story hotel showcases an extensive international art collection that establishes an air of sophisticated elegance. The six international restaurants and bars provide gourmet cuisine with a taste of traditional Asian fare as well as Mediterranean favorites. Recreational opportunities include a fitness club with indoor pools, a dry sauna, steam room and rooftop driving range.

    The business-friendly hotel offers 1,468 square meters of function space that includes seven meeting rooms, a ballroom and four theaters, translation services and a 24-hour business center with high-speed Internet access.

    Guestrooms.
    The Ritz- Carlton Seoul features 375 contemporary guestrooms and 47 elegant guest suites with traditional-style furnishings with lightwood finishes. Beds are dressed in fine Frette Italian bedding. Guestrooms include cable television with premium channels, and fully-stocked refreshment cabinets. Additional amenities include well-lit desks and three dual-line telephones. Marble bathrooms feature separate vanity areas, deep soaking or spa tubs, designer toiletries and plush bathrobes. Bath Butler service offers a variety of in-room bath options to make any guestroom a private spa, including lavender-scented bath salts, essential oils and tea-light candles.

    Image of The Ritz-Carlton, Seoul, Seoul
    4.1 out of 5 Excellent (94 reviews)
    (Neighborhood average 3.6)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Overall this was a fine hotel stay - quality service as can be expected from Ritz Carlton. The amenities were standard - turndown service in the evening.... The gym was of good size. They charge for bottled water in the gym, which was different than other hotels I've stayed in. Reviewed by a Hotels.com guest on Mar 24, 2013

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $248
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Superior Deluxe

    Premier Suite

    Club Superior Deluxe

    Premier Suite

    Executive Suite

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Minimum check-in age is: 18
    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • Pets not allowed
    • American Express
    • Diners Club
    • JCB International
    • MasterCard
    • Visa

    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Ballroom(s)
    • Bar/lounge
    • Coffee shop or café
    • Designated smoking areas
    • Elevator/lift
    • Gift shops or newsstand
    • Number of buildings/towers - 2
    • Number of floors - 18
    • Swimming pool - indoor
    • Total number of rooms - 375
    • See more facilities
      • Air-conditioned public areas
      • Luggage storage
      • Meeting facilities size (feet) - 15828
      • Meeting facilities size (meters) - 1471
      • Number of meeting/conference rooms - 10
      • Number of restaurants - 6
      • Snack bar/deli
      • Tours/ticket assistance
      • Valet parking (surcharge)
      • Wired (high-speed) Internet access - surcharge
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Ergonomic chair
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • Sofa bed
    • Speakerphone
    • See more room details
      • Air conditioning
      • Balcony
      • Bathrobes
      • Bathroom phone
      • Bathroom scale
      • Bidet
      • Cable TV service
      • CD player
      • Climate control
      • Coffee/tea maker
      • Complimentary bottled water
      • Complimentary weekday newspaper
      • Connecting / adjoining rooms available
      • Daily housekeeping
      • Designer toiletries
      • Dial-up Internet access (surcharge)
      • Direct-dial phone
      • DVD player
      • Extra towels/bedding in room
      • Frette Italian sheets
      • Hair dryer
      • Handheld showerhead
      • In-room massage available
      • LCD TV
      • Makeup/shaving mirror
      • Minibar
      • Mountain view
      • MP3 docking station
      • Pay movies
      • Phone
      • Pillow menu
      • Premium bedding
      • Premium TV channels
      • Private spa tub
      • Refrigerator
      • Separate sitting area
      • Sewing kit
      • Shower/tub combination
      • Slippers
      • Sofa bed size single
      • Soundproofed rooms
      • Turndown service
      • Voice mail
      • Welcome amenities
      • Window opens
      • Wired high-speed Internet access (surcharge)
      • Wireless Internet access (surcharge)
    • Services
    • Porter/bellhop
    • Safe-deposit box at front desk
    • Sauna
    • Self parking
    • Shoe shine
    • Spa services on site
    • Spa tub
    • Tour assistance
    • Valet parking
    • Wedding services
    • View more services
      • ATM/banking
      • Babysitting or childcare
      • Breakfast available (surcharge)
      • Coffee/tea in lobby
      • Concierge desk
      • Currency exchange
      • Doorman/doorwoman
      • Express check-in
      • Express check-out
      • Fitness facilities
      • Free parking
      • Full-service health spa
      • Hair salon
      • Laundry facilities
      • Limo or Town Car service available
      • Massage - spa treatment room(s)
      • Multilingual staff
      • Nightclub
    • Business & Event
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Room service (24 hours)
    • Technology helpdesk
    • View more business & events
      • 24-hour front desk
    • Accessibility Features**
    • Accessible bathroom
    • Accessible parking
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Recreation

    • Aerobics on site
    • Bungee jumping nearby
    • Golfing nearby
    • Golf lessons on site
    • Horse riding/rental nearby
    • Ice skating nearby
    • Personal motorized watercraft on site
    • Skiing - downhill nearby
    • Snowboarding nearby
    • Swimming on site
    • Water skiing nearby
    • Yoga classes/instruction on site

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: KRW 36300 per person (approximately)
    • Fee for in-room wireless Internet: KRW 25300 per day (rates may vary)
    • Fee for high-speed Internet (wired) in public areas: KRW 25300 per night (rates may vary)
    • Fee for high-speed Internet (wired) in business center: KRW 20000 per day (rates may vary)
    • Valet parking fee: KRW 20000 per day
    • A late check-out fee will be charged
    • Rollaway bed fee: KRW 50000 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Seoul, South Korea
      of
    37.50526, 127.02732
    Hotel coordinates:

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    The Ritz-Carlton, Seoul Gangnam

    A short guide to Gangnam

    On the south side of the Han River, Gangnam is on of the most affluent areas of Seoul and home to popular entertainment, dining and shopping districts, as well as an important concentration of businesses. Apgujeong Street is renowned for its clothing boutiques, cafés and upscale theme bars. The area also has large malls, the Seoul Arts Centre, a sports complex, and is close to the Olympic Village.

    see all hotels in Seoul

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Gangnam Metro Station - 800 yards

    0.50 - 1.0 mi

    • Nonh Metro Station - 900 yards
    • Yeoksam Metro Station - 1100 yards
    • Teheranno - 1200 yards
    • Sapyeong Metro Station - 1200 yards
    • Hakdong Metro Station - 1200 yards
    • Sinsa Metro Station - 1500 yards
    • Banpo Metro Station - 1600 yards

    1.0 - 3.0 mi

    • Gangnam - 1.0 mile
    • Jamwon Metro Station - 1.0 mile

    3.0+ mi

    • Seoul Gimpo Intl. Airport (GMP) - 13 miles
    • Suwon Airbase (SWU) - 19 miles
    • Seoul Incheon Intl. Airport (ICN) - 32 miles
    All hotels in Seoul, South Korea
    Reviews
    • All (94)
    • Business (17)
    • Romance (7)
    • Family (5)
    • Friends (5)
    • Other (60)
    4.1 / 5
    Excellent

    Score breakdown (from 94 reviews)

    • 5.0
      (47)
    • 4.0
      (25)
    • 3.0
      (13)
    • 2.0
      (7)
    • 1.0
      (2)

    Average rating for:

    • Cleanliness
      4.4
    • Service
      4.3
    • Comfort
      4.1
    • Condition
      4.2

    Reviews: Overall

    • <Previous
    • Page 1 of 2
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    The Ritz-Carlton, Seoul - Seoul
    5.0 / 5
    Outstanding
    "Nice.!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I really like it
    Genuine Hotels.com guest review
    Business trip
    Mar 28, 2013
    J
    US

    The Ritz-Carlton, Seoul - Seoul
    5.0 / 5
    Outstanding
    "Welcome respite in the heart of Seoul"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Overall this was a fine hotel stay - quality service as can be expected from Ritz Carlton. The amenities were standard - turndown service in the evening. The gym was of good size. They charge for bottled water in the gym, which was different than other hotels I've stayed in.
    Genuine Hotels.com guest review
    3 night romance trip in Mar 2013
    A Traveller
    US

    The Ritz-Carlton, Seoul - Seoul
    4.0 / 5
    Excellent
    "Great hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Friendly service and clean rooms! Some sound issues though
    Genuine Hotels.com guest review
    1 night trip with friends in Dec 2012
    A Traveller
    US

    The Ritz-Carlton, Seoul - Seoul
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    Tina
    US

    The Ritz-Carlton, Seoul - Seoul
    4.0 / 5
    Excellent
    "Perfect place to stay"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Great service as expected. Room was small but comfortable. The location was perfect. Only thing was the carpet in the room was dirty. Eventhough house keeping came in and vacuumed, still hair on the carpet remained. I think they need new vacuum cleaner.
    Genuine Hotels.com guest review
    2 night business trip in Dec 2012
    James
    US

    The Ritz-Carlton, Seoul - Seoul
    3.0 / 5
    Good
    "Good location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    I stayed here when last day of 2012 with my friend. The hotel is located near the subway and Gangnam so it's easy to go by walk there. However that's all and nothing special. There is no reason to pay more than $200 for this.
    Genuine Hotels.com guest review
    1 night romance trip in Dec 2012
    Cole
    US

    The Ritz-Carlton, Seoul - Seoul
    5.0 / 5
    Outstanding
    "Great place to stay."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    More than expected service, better than last year, great hotel. They make me so happy.
    Genuine Expedia guest review
    Other trip
    Dec 2, 2012
    James
    US

    The Ritz-Carlton, Seoul - Seoul
    4.0 / 5
    Excellent
    "OK"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    OK. Not great for a Ritz, tired rooms. Staff was excellent & friendly! Sauna is a must!
    Genuine Hotels.com guest review
    3 night trip in Nov 2012
    Frank
    US

    The Ritz-Carlton, Seoul - Seoul
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Nov 2012
    A Traveller
    US

    The Ritz-Carlton, Seoul - Seoul
    2.0 / 5
    Fair
    "Not worth your money or health"

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    The pictures do not do justice to the unsanitary conditions at this hotel. The veneers were bloated from a leak, the bathroom had what appeared to be blood stains on the walls and the ceiling, the bed had dustballs under it, the kitchen had grease stains along with moldy sponge and the loft space had a 1/4 inch dust on the floor. When I spoke with the […] manager about it, she just shrugged her shoulders and said she will look into it. I told her to come to my room to inspect it, she said she doesnt need to. The location was ideal with shops and restaurants nearby. The subway and major points of interest were also very nearby. Although the price was much lower than the 5 star hotels, the room conditions make it worthless. All in all, will not stay here again. Read more
    Genuine Expedia guest review
    Other trip
    Nov 3, 2012
    christine
    US

    The Ritz-Carlton, Seoul - Seoul
    2.0 / 5
    Fair
    "Less then ok vs the value of money"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      3.0
    The aircondation does not work well and the staff did not do any thing about this problem, just said sorry
    Genuine Expedia guest review
    Other trip
    Oct 26, 2012
    A Traveller
    US

    The Ritz-Carlton, Seoul - Seoul
    3.0 / 5
    Good
    "Short Break"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Overall nice. Expensive in some areas that do not add value - laundry is outrageous. I do not think the wash is any different to anywhere else outside Ritz so does not add to satisfaction to pay 30 dollars for washing a pair of jeans - no added value at all. I do not think people lack sense and so cannot justify this in any way. The answer is just do […] not use the service but it really does no credit to the group to nickel and dime in this manner. Lounge was good but I stayed 4 days and got charged for six on the upgrade. Not sure why and really wonder if this is something that a guest should have to check before leaving. Computers should make these sorts of elementary errors obsolete. My fault, I should have checked before leaving as well I know, but gave more credit to the hotel systems. All staff were nice and smiley in the usual 5 star hotel fashion. Nice but nothing special. Read more
    Genuine Expedia guest review
    Other trip
    Oct 5, 2012
    A Traveller
    US

    The Ritz-Carlton, Seoul - Seoul
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip in Sep 2012
    g
    US

    The Ritz-Carlton, Seoul - Seoul
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    overall good. However it feels this hotel got stocked in the 90s and therefore lacks that "ritz feeling" you'd exepect
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    Vladimir
    US

    The Ritz-Carlton, Seoul - Seoul
    5.0 / 5
    Outstanding
    "Top-notch service."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    Overall a delight. The commercial district is convenient to those with business here- but a tad dreary. Aesthetic perfection is unfortunately not combined with much soundproofing. Still, well above average in all areas.
    Genuine Hotels.com guest review
    4 night trip in Jul 2012
    A Traveller
    US

    The Ritz-Carlton, Seoul - Seoul
    5.0 / 5
    Outstanding
    "Lovely hotel an great experience"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Perfect experience, excellent staff, lovely location
    Genuine Expedia guest review
    Other trip
    Jul 9, 2012
    A Traveller
    US

    The Ritz-Carlton, Seoul - Seoul
    4.0 / 5
    Excellent
    "Great for those who don't need a concierge."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Hotel is a great choice in Seoul. Newly renovated main building is much better than the annex building. Pool is small but quite acceptable if local families aren't using it. Room service prices are acceptable for western selections, but way overpriced for Asian dishes - deduce from that what you will. Staff are very friendly and kind. But don't expect […] the, to know everything about everything. Think of this hotel more of an excellent business hotel but not an average vacation hotel. Lobby is beautiful rooms are great, hallways and service areas are only above average. This is not the place for a honeymoon but great if you know Korea well. Local attractions are still going to need a taxi to access easily. Read more
    Genuine Expedia guest review
    Other trip
    May 29, 2012
    A Traveller
    US

    The Ritz-Carlton, Seoul - Seoul
    5.0 / 5
    Outstanding
    "Ritz- Carlton - my favorite hotel in Seoul"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    As a frequent visitor to Seoul I have had the chance to try a number of quality hotels in the city and found the Seoul Ritz-Carlton to be one of the best two. Rooms are comfortable, service gracious and ample dining options within the hotel - though expensive. Offers one of the best fitness centers I have experienced anywhere in the world. A block from […] the subway station providing easy access to other points in the city and direct line to the Airport. Very convenient. I highly recommend this hotel. Read more
    Genuine Hotels.com guest review
    2 night business trip in Feb 2012
    Eliot L
    US

    The Ritz-Carlton, Seoul - Seoul
    5.0 / 5
    Outstanding
    "Great facilities and great service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very nice hotel, as you would expect. Situated on hill surrounded by nearby shopping and eating establishments. Went to a wonderful live theatre recommended by hotel staff, was a highlight of the stay.
    Genuine Expedia guest review
    Other trip
    Dec 6, 2011
    A Traveller
    US

    The Ritz-Carlton, Seoul - Seoul
    3.0 / 5
    Good
    "Not impressed and too noisy"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    When I checked in, there was a maintainance work happening upstairs of my room, and they didn't even told me about this. Then at night it stopped but at around 7am or 8am they started again and terribly noisy. Told this to the manager and they didn't care. Also they charge a huge money for Internet and breakfast and neither of them are so good for us […] to pay that amount of money. Read more
    Genuine Expedia guest review
    Business trip
    Nov 27, 2011
    A Traveller
    US

    The Ritz-Carlton, Seoul - Seoul
    5.0 / 5
    Outstanding
    "Great service, beautiful property, room a bit small but nice"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Great hotel in the Center of Seoul!
    Genuine Expedia guest review
    Other trip
    Nov 6, 2011
    A Traveller
    US

    The Ritz-Carlton, Seoul - Seoul
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Jun 2011
    A Traveller
    US

    The Ritz-Carlton, Seoul - Seoul
    2.0 / 5
    Fair
    "Dirty Overpriced, Old Hotel; Poor Location"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      1.0
    I love visiting Seoul, and glad that business takes me there from time-to-time. Due to limitation in hotel space, I was forced to book at this over-priced and over-rated hotel. Location: It isn't near anything, and the grounds are under construction. If you want to take a walk, the best opportunity is to walk down the back streets to Gangnam Station. […] However, the hotel is perched on a hill and you will have to climb to get back to the lobby. Room: I checked on early, and my room was not ready. They gave me a free upgrade to a room with a balcony. The balcony was filthy and could not be used. The furnishings, bedspread, and carpet had that dirty feeling that made me want to shower after touching anything. A fire drill in the room across the hall was an added touch I could have done without. Service: Housekeeping was okay, but forget about the call button to have your room made. It is ignored. There is a plethora of overzealous hotel people in lobby. Every time you walk through, they are in your face to see if you need anything. It is annoying at best. Restaurant: The food is adequate, but nothing special. Bottom line: this hotel is expensive, and a lacking wannabe of the premium hotels in the area. It feels dirty and old. Read more
    Genuine Expedia guest review
    Other trip
    Oct 27, 2010
    Dan
    US

    The following English reviews were posted by Hotels.com guests from other countries

    The Ritz-Carlton, Seoul - Seoul
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    This hotel if basic room is very old style very not good but service is very good
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    Peter
    CA

    The Ritz-Carlton, Seoul - Seoul
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Nov 2012
    A Traveller
    SG

    The Ritz-Carlton, Seoul - Seoul
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    Galina
    GB

    The following reviews were posted by Hotels.com guests from other countries

    The Ritz-Carlton, Seoul - Seoul
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Oct 2012
    A Traveller
    KR

    The Ritz-Carlton, Seoul - Seoul
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    基本还可以吧
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    CN

    The Ritz-Carlton, Seoul - Seoul
    3.0 / 5
    Good
    "バスタブが無い!"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      4.0
    ツアーで3人で滞在予定でしたが、私1人別に個人で部屋を予約しました。何度か経験済みであのザ・リッツカールトンですからかなり期待していましたが、部屋は狭くバスタブが無かったのでバスタブ有る部屋に取り替えて貰いました。広さは殆ど変わらず、ツアーで1人でいらした方と変わらない様でした。今迄のホテルでは、ツアーで入る部屋よりも個人で取る部屋の方が値段が高い分広くて良い所ばかりだったので残念です。対応は日本語も出来る方がいらして良かったです。
    Genuine Hotels.com guest review
    3 night trip with friends in Jan 2013
    みっちょん
    JP

    The Ritz-Carlton, Seoul - Seoul
    5.0 / 5
    Outstanding
    "江南エリアにはすごく便利"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    古いホテルですが中は問題なく、ホテルスタッフの接客態度は抜群。隣の部屋の声がうるさくて困ったときもすぐに対応してくれました。(隣の声が聞こえるというのは問題かな)。エリアが江南なのでカロスキルやアックジョンにゆくには良いですが、ソウル中心からはやや遠く不便。
    Genuine Hotels.com guest review
    4 night family trip in Dec 2012
    A Traveller
    JP

    The Ritz-Carlton, Seoul - Seoul
    5.0 / 5
    Outstanding
    "快適室内"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    外はマイナス20度くらいの気温だったのですが、ホテルの部屋は非常に快適で、Tシャツと短パンで過ごせるくらい暖かいです。シャンプーとコンディショナーはASPREYの商品が備え付けられており、非常にいい匂いです。英国王室御用達だけあって、髪の毛もサラサラになります。かなりゆったり過ごせました。
    Genuine Expedia guest review
    Other trip
    Jan 3, 2013
    kenmo
    JP

    The Ritz-Carlton, Seoul - Seoul
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    ロビーフロアのイタリアンレストランや3階ブッフェレストランを何度か利用いたしましたが案内も手際がよく、とてもいいサービスで感激いたしました。スタッフがみんな親切できめ細やかな接客はプロフェショナルで感心致しました。日本のホテルは最近お粗末な接客に落胆させられることが多いので見習ってほしいです。只シーツを毎日変えてくれていいなかったのが残念でした。
    Genuine Hotels.com guest review
    3 night trip in Dec 2012
    A Traveller
    JP

    The Ritz-Carlton, Seoul - Seoul
    4.0 / 5
    Excellent
    "吃嘢方便"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    樓下大把嘢食, 推介.
    Genuine Hotels.com guest review
    4 night romance trip in Dec 2012
    DANNY
    HK

    The Ritz-Carlton, Seoul - Seoul
    5.0 / 5
    Outstanding
    "地下鉄での利便性"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    私たち夫婦は旅行会社のツアーパックを利用せず、成田空港・仁川空港間で年に3~4回ぐらいソウルを旅行しています。リッツ・カールトン・ホテルは9号線の終点なので金浦空港で隣のホームに乗り換えれさせすれば迷うことなく、寝過ごすことなく座って行き帰りすることができます。しかも、地下鉄の料金はとんでもなく安いので助かります。今回の旅行は久しぶりに贅沢な旅行だったので、交通費ぐらいはケチりました。このホテルのそれ以外の評価ももちろん最高なので申し分ありません。
    Genuine Hotels.com guest review
    2 night romance trip in Dec 2012
    柴田
    JP

    The Ritz-Carlton, Seoul - Seoul
    5.0 / 5
    Outstanding
    "청결, 친절, 서비스 최고"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    침대와 배드룸이 정말 새것 같더군요. 기타 서비스도 완벽하고. 와인잔 더 달라, 얼음달라, 접시달라, 포크 더 필요하다 등등 여러가지 주문을 한 번에 하지 않고 여러번에 나눠서 했는데도 귀찮은 기색 한번 내지 않는게 서비스와 친절도는 대 만족입니다.
    Genuine Expedia guest review
    Other trip
    Dec 27, 2012
    DEMIAN
    KR

    The Ritz-Carlton, Seoul - Seoul
    4.0 / 5
    Excellent
    "親切なスタッフ"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    古い感じはあるがスタッフはしっかりしており満足のいくサービスを受けた。ルームもアップグレードしていただき良かった
    Genuine Expedia guest review
    Other trip
    Dec 26, 2012
    よんよん
    JP

    The Ritz-Carlton, Seoul - Seoul
    3.0 / 5
    Good
    "생각보다 비쌈"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    시설과 서비스가 좋긴하나 비용대비 만족할수준은 아님.
    Genuine Hotels.com guest review
    1 night business trip in Dec 2012
    A Traveller
    KR

    The Ritz-Carlton, Seoul - Seoul
    3.0 / 5
    Good
    "最先端ではありませんが。"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    さすがリッツと呼べるのはその社員です。日本語でもしっかり対応してくれて、バスの手配まで心配してくれます。評価が全て5でないのは、ホテル自体はそこまで新しく無く、落ち着いたものです。Wなどに宿泊されている方などではその設備やデザインには少しがっかりすることになるかも知れません。また歯ブラシなどが有料でした。 気持ちよく泊まれますが、最先端のデザインではありません。
    Genuine Expedia guest review
    Other trip
    Dec 4, 2012
    zendaman
    JP

    The Ritz-Carlton, Seoul - Seoul
    3.0 / 5
    Good
    "리츠칼튼 클럽라운지 서비스"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    전반적으로 친절하긴 하였으나 아쉬운 점이 많이 남는 곳이다. 클럽라운지 이용시 추가 서비스에 대해 먼저 말해주지 않고 요청하니 그제야 그런게 있다고 알려주었다. 예를 들어 조식에서 '계란요리'라든지 에프터눈티의 '3단트레이'에 나오는 요리는 별도로 요청해야 하는데 미리 알려주지 않았다. 눈치껏 혹시 있냐고 물어보니 그제야 있다고 하여 좀 어이가 없었다. 사람이 많지 않았으니 커피나 차를 가져다 줄때 추가 서비스가 있으니 가져다 드릴까요? 라고 한마디만 더 물어봤으면 좋을텐데.. 그냥 다른 5성급 호텔에 비해 평범한듯!
    Genuine Hotels.com guest review
    2 night trip in Nov 2012
    A Traveller
    KR

    The Ritz-Carlton, Seoul - Seoul
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    喫煙室でしたが、喚起が悪すぎるかなと思いました。窓も開かないし換気扇もないしで。。。空気清浄器くらいあってもいいかな、、、ホテルの従業員たちは良かったです!
    Genuine Hotels.com guest review
    2 night family trip in Nov 2012
    みみ
    JP

    The Ritz-Carlton, Seoul - Seoul
    3.0 / 5
    Good
    "ホスピタリティとは??"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    日本のリッツをイメージして行きましたが、正直がっかりしました。まず室内のポットが壊れている、コードの長さが短すぎてコンセントに差せない、といった考えられないミスがありました。交換してくれと頼んだら、すぐに替えてくれましたが、ホスピタリティが売りのホテルとしてはあり得ないとびっくりしました。あと、スタッフの対応に多少ムラがあるのが気になりました。サービスのよいスタッフとそうでないスタッフが混在していて、これもちょっとどうかなと思いました。相対的に悪いホテルではありませんが、あえてまたここに泊まりたいとは思いません。
    Genuine Expedia guest review
    Other trip
    Nov 27, 2012
    Shirley
    JP

    The Ritz-Carlton, Seoul - Seoul
    5.0 / 5
    Outstanding
    "夫婦でまったり"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    静かで落ち着きのある大人のホテルでした。 エグゼフロアでの利用だったのでラウンジ行きましたが、料理ドリンク共によかったです。 マカロンがとっても美味しかった。 スタッフも日本語がとても上手な方も多く、気さくに話しかけてくださいます。 笑顔がよかったです。
    Genuine Expedia guest review
    Other trip
    Nov 24, 2012
    マカロン
    JP

    The Ritz-Carlton, Seoul - Seoul
    1.0 / 5
    Poor

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      1.0
    There is no wi-fi free at the lobby and no enough sofas or chairs to seat down.
    Genuine Hotels.com guest review
    1 night business trip in Nov 2012
    A Traveller
    KR

    The Ritz-Carlton, Seoul - Seoul
    2.0 / 5
    Fair
    "眠れない"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    朝まで重低音の曲が鳴り響いていて眠れません。 日本やほかの国のリッツと比較すると、同じホテルとは思えないですね。荷物も自分で運んだりと、サービスはそこらのホテル並みです。ウエスティンやロッテでもそうでしたが、リッツは違うと思っていました。ま、日本の半額以下なのでそれなりなんでしょうね。 タクシーで移動すれば問題ありませんが、地下鉄利用ならちょっと不便な場所です。 目的地まで何度か乗り換えが必要になります。また、駅からホテルまでの坂がキツイ。
    Genuine Expedia guest review
    Other trip
    Nov 13, 2012
    A Traveller
    JP

    The Ritz-Carlton, Seoul - Seoul
    5.0 / 5
    Outstanding
    "신논현역에서 가까워 좋았음"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    부모님이 너무 좋아하셨습니다. 호텔 위치나 청결도, 서비스 모두 만족이고, 우려하던 지하 클럽의 소음도 거의 느끼지 못했습니다.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    ㅅtoy
    KR

    The Ritz-Carlton, Seoul - Seoul
    5.0 / 5
    Outstanding
    "정말 좋았어요"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    3박4일 동안 친절하고 편안하고 좋았어요
    Genuine Hotels.com guest review
    3 night trip in Nov 2012
    A Traveller
    KR

    The Ritz-Carlton, Seoul - Seoul
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Oct 2012
    A Traveller
    SE

    The Ritz-Carlton, Seoul - Seoul
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Nov 2012
    A Traveller
    JP

    The Ritz-Carlton, Seoul - Seoul
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Nov 2012
    A Traveller
    JP

    The Ritz-Carlton, Seoul - Seoul
    5.0 / 5
    Outstanding
    "バリアフリー対応"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    バリアフリーに対応した部屋にて、他もそうかもしれないが、浴槽がないのが残念。また、排水のしくみが洗面台までシャワーの水が流れるため、足元のマットを一旦避難させておかないと、びしょぬれに。韓国は全般的にそういう構造とは聞いていたが、残念な点です。また、朝食を1Fのレストランでとったのですが、席までに数段の段差があり、バリアフリーへの配慮が不足。他に部屋のキーが読み取れず、おかしくないと何度も言われ、何度もクレームをいうことになったり。結局はキーがおかしい状態だったようです。でも、部屋は清潔でベッドのねごごちもよかったです。場所は付近に何かあるわけでもなく、車で移動する分には困らないですが、坂も急で、電車で徒歩はつらいかも。全般的には、よいホテルでした。
    Genuine Hotels.com guest review
    3 night trip in Oct 2012
    ケイシー
    JP
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