"Met Basic Needs"
It really has more of a motel flavor. Not a bad hotel. A little dated. The rooms could use some TLC. But I needed a place close to the airport and it served that purpose. I don't think it would be my first choke in the future. But I did not have any negative experiences either.Genuine Hotels.com guest review
was very nice freindly staffGenuine Hotels.com guest review
"1 night stay"
The night staff was very rude. My flight did not get in until 12:38 am, when I called for a shuttle the staff hung up on me 2 times, I had to wait almost 2 hours for a shuttle to finally come.Genuine Hotels.com guest review
"near the airport"
Very good room. Internet is very slow and carpets are in bad need of shampooing. But other than that, the room was very clean, beds were very comfortable. Showers were good. Limited on TV channels. But overall a very good stay. Staff was very nice and helpfulGenuine Hotels.com guest review
"A surprise best overnight stay hotel"
My wife was happy and gave a thumb up for this hotel among all other ones we were stayed during 2 week vacation, especially the convenient car parking and the nice building compound structureGenuine Hotels.com guest review
"Stay here at least once a month"
I originally thought that this place may be out dated but after staying here I don't really like staying other places like hojo. I've never really had any issues with cleanliness or good customer service. Every room has a clean microwave and refrigerator. The only thing that ever happened was the sink being stopped up. But it wasn't a big deal. I only […] wish the blankets were a little thicker. Overall it's not a bad hotel for the price. Read moreGenuine Hotels.com guest review
i appreciated the comfort and location of the hotel. my room was relatively clean tho it could have been better. i rewashed the coffee pot before i would use it; the carpet needed shampooing and the refrigerator was either turned off by the maid or didnt work well, so my highly anticipated breakfast was ruined. however, the bed was *very* comfortable, […] the sheets and bathroom perfect. having an in-room coffee maker was an unexpected treat and the price for a near-airport location was great. I shall definitely take advantage of their sleep-and-fly parking next time i travel. overall, i recommend it. Read moreGenuine Hotels.com guest review
"close to airport with fast shuttle"
Clean and quiet. My son and I stayed before our flight to Florida. We both slept sound in a comfortable bed. Then got up and enjoyed a complimentary breakfast. The shuttle was fast getting us to the airport. We would stay again.Genuine Hotels.com guest review
I like the room and location. room was clean and comfortable.Genuine Hotels.com guest review
"Very convenient for my unplanned trip to Detroit."
Great location, close to my business location, comfortable amenities. Would stay again.Genuine Hotels.com guest review
"Clean and comfortable"
The first time I was there didn't like it as much. Bed was very comfortable and it was clean. I would stay there again :-)Genuine Hotels.com guest review
"You get what you pay for"
The hotel was cheap which was a great selling point this hotel is good for one night lay overs and business people however there is no excuse for how dirty the hotel room was. The staff was not very friendly or attentive overall I would rate this Hotel a 2.Genuine Expedia guest review
It was great. The location was good as it was near I-94 which we needed to commute to Ann Arbor MI for my daughter's graduation. The room was clean and comfortable. The attendant at the front desk was helpful in planning our trip to Detroit. She gave us suggestions as places we would enjoy based on what we told her we wanted to see and do. Would definitely […] stay there again. Thank you. Read moreGenuine Hotels.com guest review
I had no complaints I enjoyed my stay and will be going back again...Genuine Hotels.com guest review
"Motel is old and smells of mold."
Wow, this place was terrible, a real dump in my opinion. -- Front desk person couldn't find my reservation at first.....which is not something you want to hear when you just flew across the country with a child, then drove through a horrific thunderstorm to arrive at the motel soaking wet! About 30-minutes later, the clerk realized her mistake and found […] the reservation. If it wasn't almost 2am with severe weather, I would have tried to find another place to stay. -- Room smelled badly of mildew. -- furniture was old! -- bathrooms were yucky. -- fridge was not plugged in.......I thought it was broken until I realized it was not plugged in. -- microwave plug sparked when I plugged it into the wall. -- door and locks seemed kinda flimsy.....I did not feel safe with my child.......I put a chair and a couple of suitcases against the door. -- I was supposed to have a room with a king sized bed, instead, it was a queen. I have traveled all over the country and I have to say, this was the worst motel/hotel experience I have ever had. The ONLY nice thing I can say about this place........is that it had decent continental breakfast with waffles. The lobby area is about a hundred times nicer than the rooms. Read moreGenuine Hotels.com guest review
"Great Hotel but poor service..."
Me and my partner travelled 9.5 hours away for the eminem/rihanna monster tour concert in detroit. Booked this 1king size bedroom for 2 nights, online. When first arrived around 12-1am at the hotel, their was a line up... with an employee sitting on the lobby's couch with his feet on the table texting... great first representation... I politely asked […] the gentleman to greet and help us check in.. he replied "no sorry on break" great way to serve your customers.. waited 30 minutes for the lady at the front desk to help us... did'nt even say hello or look at me, you can tell she hated her job or had a bad day... gave me the keys and went in the back.. i needed directions... Anyways the room was wonderful, clean, morden, warmy, just like home, the only thing is the bathroom was outdated, but that i can deal with... even had a bar fridge and a microwave witch was very convinante for us travelers. So to be very honest, if it warent for the employees id rate this hotel a 4.5 star.. Your employees is the face of the compagny... Read moreGenuine Hotels.com guest review
"Great for a last minute airport hotel!"
Cheap, clean and good location for a place to crash when you have plane delays!Genuine Hotels.com guest review
"Would stay again and again."
All was well, the room was very comfortable. The staff could have been a little more forthcoming and friendly. the door to the bathroom was eaten up quite badly along the bottom. Other than that, things were very good. I would recommend this hotel to many. It is reasonable, close to airport and the shuttle service is top notch.Genuine Expedia guest review
I was very pleased to see an iron in the room. It was great to be able to freshen up my outfit. The bathroom door was in need of some heavy repair. I thought the staff was very helpful and polite. The attached Bistro that just opened was sensational. A really fine convenience. All in all it was very positive. The bed was very comfortable, the pillows […] soft and fluffy. Clean and good TV service. I will stay again and I will recommend this hotel to anyone I speak with. A good buy for your buck. The rates were very reasonable. Read moreGenuine Expedia guest review
"Close to airport for quick stay"
We spent a short stay, surprisingly large room, clean and comfortable. Shuttle service was prompt and quick. Food at restaurant was good.Genuine Hotels.com guest review
Good value for the money. Good place to lay your head on a layover.Genuine Expedia guest review
"for the price good close to airport"
stay was good for the price close to the airport and quik park parkingGenuine Expedia guest review
"Hotel is very run down"
First night the wind was whistling right through the window and moving the curtains. Walls are very thin and late neighbours will wake you up. Second night, different room, complete with leaking ceiling. Carpet was saturated.Genuine Expedia guest review
"Truthfully... The worst motel I have ever been to."
Upon arrival, after a four hour drive from Toronto. We were told that our rooms were cancelled. There was no phone call, or email informing us of this cancellation. What I found surprising was that I had phoned the previous day to make sure that everything was confirmed with our rooms, I was told that everything was good. One room was eventually found […] for us. We were told that there was a couch in our single room. When all four of us entered the room, there was no sign of a couch. Two of us had to sleep on the floor. So basically in the end we paid $120 for two of us to sleep on the floor. I have never, ever been so disgusted and disappointed with a motel chain in my entire life. Read moreGenuine Expedia guest review
"welcoming and very well-kept"
It was pleasant and comforting. Close to the airport, gas stations, food and the Big House U of M.Genuine Expedia guest review
"가격대비 훌륭한 시설과 위치"
여행 떠나기 2일 전에 급하게 찾은 디트로이트 공항 주변에 호텔! 호텔스닷컴을 통해 최저가 호텔을 찾을 수 있었고 어렵지 않게 예약도 완료! 잠시 씻고 잠만 자러 갈 목적으로 숙박한 호텔이었지만 마을 분위기 나는 호텔 주변에 무척이나 마음에 들었고 객실도 생각보다 깔끔해서 좋았습니다.Genuine Hotels.com guest review
Un excelente hotel muy cerca del aeropuerto, justo para volar tempranoGenuine Hotels.com guest review
"CLEAN THE CARPETS!"
09/01/14 Remington5th Lansing, Michigan
We stayed here for the stay and fly deal. The room we got was full of mosquitoes, it also had cobwebs and spiders. The alarm clock was broken. The worst of it...I had a brand new pair of white socks on. After walking around in the room for a few minutes they were filthy. This is the second time, and last time i will use this hotel chain, 2 different locations and the same problem. They are allergic to cleaning carpets. I understand the mosquito problem as the door to the room is left open by staff while room cleaning, and that its next to a big field on one side. But the cobwebs and such. Staff was friendly and the shuttle to and from the airport was quick.
"Out of town for work"
08/31/14 billiegary Shattuck, Oklahoma
I've been working out of town for a while now, stayed at several places, and this is a nice hotel the people are very friendly the rooms are always clean. When I have to work in this area I will stay here again.
"won't be back"
08/22/14 D H Farmington Hills, Michigan
we were put in a room on the backside near another hotels property where a big trailer rig parked every night making it hard to back our car out of the parking space. we passed a trashy looking area in back of the next door restaurants. the laundry is a closet sized area on the end of a building, one washer and dryer, nowhere to fold clothes, and hard to get a turn. airplane noise late and early morning. the toilet was noisy and rug in the room was dirty. a woman was talking on a cell phone late every night outside the building, other questionable people hanging around outside and a couple arguing in the parking lot. we didn't feel safe in this hotel. maybe the good reviews here were in a better location.
"Close to airport"
08/11/14 tomgee88 Bay City, Michigan
Stayed one night before going to the air show. Price is very reasonable. The room we had was clean but needed some updating in the bath area. The check in staff were very friendly and helpful, however at checkout the clerk never acknowledged me or any words of "how the room was etc." She took my room card and handed me a receipt. Breakfast was the usual quick and go. Many Delta airline crews seem to be staying there.
08/05/14 pokher_ace ontario
I have stayed here several times before but not recently. I stayed here on the outbound and inbound days. The rooms are getting tired, one didn't have a safe, the other seemed like it could easily be removed. Musty smell, didn't seem as well kept at all as compared to my last trip. Staff, they were there, but not very helpful or engaging. Took awhile after I called to get picked up at the airport. Good value, but doubt I will try them next time.
"Great stay in nice location"
08/05/14 Gerrie G Davenport, Iowa, United States
Hotel is located close to Detroit airport so would by great for travelers. All doors open to outside where you can park right in front of your door, great for unpacking and loading your car. Close to some wonderful restaurants, which is important to me as I hate eating at fast food all the time. They could improve on their breakfast buffet a little like maybe adding yogurt. They have oranges and apples, cereal, toast, waffles also o j like I said ok. We stayed there 3 nights and was not disappointed also the in room refrigerator worked great.
"Not bad for a park and fly"
08/02/14 vmaag Ottawa, Ohio
Went here to stay and they offer me a park and fly package at a very reasonable price. The rooms were clean and they have outdoor access only. Bed was comfortable and the little bus will run to the airport. The restaurant connected to the hotel "Capital Bistro Bar's" food was really. Nice Italian restaurant across the " Leonardo's where I've ate before is pricey but really good. Other than that not a bad price and convenient to Detroit Airport.
"America's Best Value - It Isn't."
07/23/14 Jstracy Bowling Green, Ohio
We stayed here as part of a Park and Fly package. These rooms are very basic accommodations at best. It is of the motel style. The rooms were adequate for our purpose of simply sleeping for a few hours before being taken to the airport. Although the motel advertises "on-site" parking what actually occurs on the morning of departure is this: you drive your vehicle up to the lobby and park it behind the airport transport van. When all passengers are accounted for, vehicles then follow the transport van through the motel property and in to the Qwik Park lot through a secured back gate. There you park you car, load your luggage, jump on to the van at which time you are transported to the airport. Seriously? Next trip we will simply drive straight to the parking facility and have them take us to the hotel the night before departure. Our flight was scheduled for very early in the morning and while many individuals are not morning people, l did not expect blatant rudeness. Please - train your people to be more courteous. They will draw more tips if they are. We were advised to call the hotel upon return which we did. We were told the van would arrive in 15 minutes which came and went. We called again and were advised the van was on it's way. Another 15 minutes came and went. Van drivers from other parking facilities were asking after us. It was frustrating. What we figured out was that they were actually waiting for other passengers arriving on a flight that came in after ours, apparently so an extra trip did not need to be made. I don't know... I don't think this is an very good practice, from a traveler's perspective, so we will never use this motel again. It was around 11:00 PM so there was not an inundation of arriving travelers. We know, because we observed the regular coming and going of all other airport parking transports, that we can get a more timely pick up than what was provided that day by America's Best Value. Check in. The ladies working behind the counter were a little unprofessional. One gave instructions wa-a-a-ay to fast so we had to slow her down. It was obvious she had delivered the same instructions a hundred million times. In the morning, the young lady was talking on her cell phone and we had to wait until she hung up so we helped ourselves to a cup of coffee provided in the lobby. Noise. There was a lot. Jets came in low, loud and frequently. It did not bother us one bit and at a certain point in the evening, the time of which I did not take note, the flights lessened quite a bit. The motel does have one nice, little, gem and that is the on site restaurant. The girls mixing the drinks were very inexperienced but once we told them how to mix what we wanted it was fine. They were friendly and accommodating which made up for their seeming inexperience. I can't recall what we ordered to eat but I do remember we were pleased. I also remember thinking the menu was standard pub fare with a tiny bit of upscale flare that is difficult to describe. We noticed there were several airline pilots and flight attendants using this motel so it must be considered to be an acceptable deal, however, not to us. There are plenty of other places to lay your head before a trip so before booking this one I would recommend that you consider all other accommodations first.
"Great room, great value tragically terrible staff!"
I visit romulus quite frequently & stay @America's best allot. Last time a shuttle driver my girlfriend knew from somewhere else told the young girl @ the desk not to rent my girlfriend a room after the shuttle driver recognized her! The girl @ the desk lied about the availability of rooms & when I got involved called central booking & caught her in that lie. The young lady named theresa said rudely. "We're not corporate owned were a franchise we do what we want & there's nothing you can do about it"! Clearly that's true because we didn't get a room for the night based on the whims of a 20 year old & gossip. If you don't mind reporting 2 children, be my guest. But there was no manager on duty & I was spoken to very disrespectfully. All I can do is write these reviews. It is a great deal 4 the money. But I wish id have paid another 20 bucks a day & retained the respect my age commands.
06/23/14 Terry C Ingersoll
On our way to San Francisco we stayed overnight at this property. It was a very interesting lay out of buildings and our room was clean and comfortable. The only downside is that it is right on the flight path and some flights arrive in Detroit in the middle of the night. This would also be a problem for all the other surrounding properties. A restaurant opened about six weeks ago and it was both advantageous in not having to look for another location to get food and the food was very good. In fact it was one of the best meals during our entire vacation.
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