"Was great for the night"
Girl at front desk was rude & hated lifeGenuine Hotels.com guest review
"Poor customer service and low quality."
TV satellite didn't work, no resolution was presented...wireless extremely slow, front desk help is zero help; young and clueless. Will not stay again.Genuine Hotels.com guest review
I stay at this hotel because my flight leaves so early in the morning. This is the second time I have stayed here and I have been satisfied each time with the comfort of the room. If there is one complaint I have it would be the pillows, they are very hard, otherwise the room is perfect for my needs.Genuine Hotels.com guest review
"Stuck in Detroit"
I got stuck in Detroit, flight delayed, and requested a late checkout time as my flight was scheduled for later the next day and they were able to accommodate me.Genuine Hotels.com guest review
Little creepy dark outside lighting smelt not to pleasantGenuine Hotels.com guest review
Our only disappointment was that booking through Hotels.com did not allow for their park/stay pkg. We had to pay an additional $8/day for parking.Genuine Hotels.com guest review
"Park, sleep & fly."
Had stayed here previously in 2013 for a park, sleep & fly trip. Thing are much better this year. Room was clean and comfortable, wake up call was timely and the shuttle drivers were very personable and prompt. Our car was in a secure location during our trip.Genuine Expedia guest review
Hotel staff was extremely helpful in accommodating my handicapped husband. One of the female staff even helped me load his electric chair into the truck.Genuine Hotels.com guest review
"awesome hotel/non-friendly front desk staff"
Everything was fine except for whenever I needed to ask for something or about something at the front desk, they were kind of rude. No smiles, no how are you, no matter how friendly I tried to be there was just no hospitality whatsoever. Also when my boyfriend went to ask for towels he was shoved by another customer that was angry about car passesGenuine Hotels.com guest review
"Short stay could have been better"
Staff was not overly friendly when I checked in long after midnight after a long day of flying. Probably she was as tired as me. The bathroom toilet wasn't cleaned properly. I felt it was dirty.Genuine Hotels.com guest review
"Very nice and great price"
I loved the room. I wish I could have stayed here all 4 nights instead of staying with my relatives the last 3 nights.Genuine Hotels.com guest review
"Wonderful hotel with bargain prices!"
Nice room with a jacuzzi at an unbelievable price! Everything was great and we enjoyed our time there. Very clean room and the staff was helpful and concerned for our satisfaction. Only drawback was the sound of planes as it is very close to the airport but that didn't bother us too much. Great stay!Genuine Hotels.com guest review
"one night stay to catch airplane to colorado"
About the third or fourth time I've stayed there. The rooms are alway clean and comfortable. I like the fact that they are all ground floor rooms.Genuine Hotels.com guest review
"Friendly staff/hotel not the cleanest"
Hotel staff was friendly, location was convenient (more or less right off the highway and close to airport), but the mirror in the bathroom had all kinds of stuff on it (not clean) and the bathroom was extremely run down and old. Turning the light on in the bathroom means you also turn a fan on;the fan was so loud it sounded like an airplane was taking […] off. The bathroom had cobwebs and bugs in it. I'm not super picky about these kinds of things generally, but when you are tired and just want a clean and safe place to rest your head before a long day of upcoming travel, the simple things shouldn't be too much to ask for. Read moreGenuine Hotels.com guest review
"Everything was good"
It really is America's Best Value Inn. Great for the price. The only thing I would add is eggs to the free breakfast/Genuine Expedia guest review
"Last minute deal"
It was just what I needed at the last minute, good price, close to freeway, and complimentary breakfast.Genuine Expedia guest review
"24 hour shuttle, breakfast, WiFi, great staff!"
We booked this at the last minute because we needed a place to stay with a shuttle to and from DTW. Americas Best Value Inn-Romulus/Detroit Airport meet all of our needs. Our room was clean and comfortable. The breakfast, while not fancy, remained well stocked right up until closing. The WiFi worked well. The noon check out time was a big plus. The […] layout is kind of strange with several buildings spread out over a fairly large area. I'm not sure I would want to walk from where our room was to the lobby in February, but it was fine for the end of September. One other note, while the check-out time isn't until noon, the keys stop working at 11:00 a.m. We will definitely stay here again if we need a place near DTW. Read moreGenuine Expedia guest review
"Perfect for Night Before Flight"
This place was no-nonsense. Clean rooms, quiet/isolated and safe for a quick, no hassle 1 minute drive to gas station to fill up rental car tank, 2 minutes longer for drop off at airport. Boom!Genuine Hotels.com guest review
"Nice hotel offers 24 hour shuttle to the airport!"
My check in was effortless, the lobby is very welcoming with an adjacent bar and grill . The menu offer some affordable entrée's, the BBQ chicken wings and pretzel burger are my fav's!! Awesome service all around.Genuine Expedia guest review
"convenient to airport"
I found this hotel to be clean, comfortable and convenient to the airport. I was pleasantly surprised for what I paid to stay there for the night. The furnishings and decor were fresh and new, the room was nice and clean. My only complaint would be I found a couple of spider webs, one had a pretty big spider in it.Genuine Hotels.com guest review
I thought it was in a wonderful location. Close to the airport. A lot of eateries close by. I really liked the fact that we had our own personal entrance, and did not have to walk through the lobby to get to our room. As far as maid service goes, the room was very clean. Towels etc. provided daily. I only have 2 complaints. The flat screen T.V. was […] nice, but we are sports fans, and every sports channel was a little fuzzy. Other than that, the cable was great. Also I found the carpeting less than desirable. It just needs to be changed, or shampooed. Over all, I thought it was a nice place, for a short term stay. Read moreGenuine Hotels.com guest review
"great location for my trip"
a fairly good Hotel. Similar to a Residence Inn, but not quite as good. Keep working on it! Thanks for the stay. Brad GablerGenuine Hotels.com guest review
We had a really nice time when we stayed there Sept. 6th. Very nicely located right by the highway and the room were very nice and for a good price!Genuine Hotels.com guest review
"Nice near the airport"
Love the room but they cleaned the room 1 time. I has to get the towels everyday. Did not like that at all. Never had too..Genuine Expedia guest review
"perfect but not the internet, will not stay again"
every thing was perfect but the internet was very slow and was not even enough for browsing. I will not stay again there because of this.Genuine Hotels.com guest review
"Met Basic Needs"
It really has more of a motel flavor. Not a bad hotel. A little dated. The rooms could use some TLC. But I needed a place close to the airport and it served that purpose. I don't think it would be my first choke in the future. But I did not have any negative experiences either.Genuine Hotels.com guest review
"Expedia did not allow for parking and we NEEDED it"
America's Best Value was honest and helpful and gave me a decent rate inspite of the misunderstanding of the sleep and parking I needed for a 10 day trip with the Airlines.Genuine Expedia guest review
We booked this hotel because of the location that nears restaurants and airport. The parking is great front your room so no need to be wary ... The laundry is one per 10-15 room and sometimes its broke .. I believe the room wasn't as I paid for .. but we learn a lot .. I don't think I will be there again ..Genuine Expedia guest review
was very nice freindly staffGenuine Hotels.com guest review
"Be more careful."
I wish it could have been better, I had to go buy my own towels and babathroom cleaner. Out of four lamps only.to worked I got.stuck in the shower the handle.was missing I had to clean.the bathroom and it was feces on the toilet paper from the last guest, and a outlet without a cover on it.Genuine Expedia guest review
"1 night stay"
The night staff was very rude. My flight did not get in until 12:38 am, when I called for a shuttle the staff hung up on me 2 times, I had to wait almost 2 hours for a shuttle to finally come.Genuine Hotels.com guest review
"near the airport"
Very good room. Internet is very slow and carpets are in bad need of shampooing. But other than that, the room was very clean, beds were very comfortable. Showers were good. Limited on TV channels. But overall a very good stay. Staff was very nice and helpfulGenuine Hotels.com guest review
"A surprise best overnight stay hotel"
My wife was happy and gave a thumb up for this hotel among all other ones we were stayed during 2 week vacation, especially the convenient car parking and the nice building compound structureGenuine Hotels.com guest review
"Stay here at least once a month"
I originally thought that this place may be out dated but after staying here I don't really like staying other places like hojo. I've never really had any issues with cleanliness or good customer service. Every room has a clean microwave and refrigerator. The only thing that ever happened was the sink being stopped up. But it wasn't a big deal. I only […] wish the blankets were a little thicker. Overall it's not a bad hotel for the price. Read moreGenuine Hotels.com guest review
We got lost in the direction and got assistance from a friendly receptionist. We arrived very late and found the room pretty comfortable. The breakfast was good enough.Genuine Expedia guest review
i appreciated the comfort and location of the hotel. my room was relatively clean tho it could have been better. i rewashed the coffee pot before i would use it; the carpet needed shampooing and the refrigerator was either turned off by the maid or didnt work well, so my highly anticipated breakfast was ruined. however, the bed was *very* comfortable, […] the sheets and bathroom perfect. having an in-room coffee maker was an unexpected treat and the price for a near-airport location was great. I shall definitely take advantage of their sleep-and-fly parking next time i travel. overall, i recommend it. Read moreGenuine Hotels.com guest review
"close to airport with fast shuttle"
Clean and quiet. My son and I stayed before our flight to Florida. We both slept sound in a comfortable bed. Then got up and enjoyed a complimentary breakfast. The shuttle was fast getting us to the airport. We would stay again.Genuine Hotels.com guest review
I like the room and location. room was clean and comfortable.Genuine Hotels.com guest review
"Very convenient for my unplanned trip to Detroit."
Great location, close to my business location, comfortable amenities. Would stay again.Genuine Hotels.com guest review
"Clean and comfortable"
The first time I was there didn't like it as much. Bed was very comfortable and it was clean. I would stay there again :-)Genuine Hotels.com guest review
"You get what you pay for"
The hotel was cheap which was a great selling point this hotel is good for one night lay overs and business people however there is no excuse for how dirty the hotel room was. The staff was not very friendly or attentive overall I would rate this Hotel a 2.Genuine Expedia guest review
It was great. The location was good as it was near I-94 which we needed to commute to Ann Arbor MI for my daughter's graduation. The room was clean and comfortable. The attendant at the front desk was helpful in planning our trip to Detroit. She gave us suggestions as places we would enjoy based on what we told her we wanted to see and do. Would definitely […] stay there again. Thank you. Read moreGenuine Hotels.com guest review
I had no complaints I enjoyed my stay and will be going back again...Genuine Hotels.com guest review
"Great service and great value"
My third stay. Highly recommend!Genuine Hotels.com guest review
The room seemed clean until I dropped something and saw what was under the bed. One would expect a few dust bunnies but what I saw was disgusting. there was empty pop bottles, a pair of socks from a former traveler and very much dirt. there was lots of stuff. It appeared to have never been cleaned.Genuine Expedia guest review
It was just an overnight stay to catch an early morning flight but pleasantly surprised at the cleanliness and size of our room. The 'park & fly' feature was an added bonus.Genuine Hotels.com guest review
"Exactly What We Needed"
Like everyone else staying there, we wanted a quiet, clean room to sleep in before getting up early to catch a flight. That is what we got. And extended parking was very inexpensive. Shuttle was excellent. And they have a nice pub to grab a bite to eat and have a beer.Genuine Expedia guest review
"will definately stay again"
I found the room extremely clean and comfortable. Hotel staff very friendly and helpful. Shuttle is right on time and friendly. I will definatelybe staying again with my next flight.Genuine Hotels.com guest review
Great price. Was expecting a dump but got a nice clean room instead. Perfect for a short stay before flying out.Genuine Expedia guest review
"Great Hotel but poor service..."
Me and my partner travelled 9.5 hours away for the eminem/rihanna monster tour concert in detroit. Booked this 1king size bedroom for 2 nights, online. When first arrived around 12-1am at the hotel, their was a line up... with an employee sitting on the lobby's couch with his feet on the table texting... great first representation... I politely asked […] the gentleman to greet and help us check in.. he replied "no sorry on break" great way to serve your customers.. waited 30 minutes for the lady at the front desk to help us... did'nt even say hello or look at me, you can tell she hated her job or had a bad day... gave me the keys and went in the back.. i needed directions... Anyways the room was wonderful, clean, morden, warmy, just like home, the only thing is the bathroom was outdated, but that i can deal with... even had a bar fridge and a microwave witch was very convinante for us travelers. So to be very honest, if it warent for the employees id rate this hotel a 4.5 star.. Your employees is the face of the compagny... Read moreGenuine Hotels.com guest review
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