"Amazing hotel with a great location."
My wife and I stayed here for New Years Eve until the 2nd. We arrived early on the ferry and were able to check in around 12PM. They had taken note of my request for a room on a higher floor and gave us a great room at the top floor with a fantastic view of the harbor and Parliament Buildings. All of the staff were friendly and extremely professional. […] The room was exactly what we were wanting. Spacious, nicely furnished, free wifi, a comfortable large bed, and a great deep bathtub. It also had a large flatscreen TV. This wasn't one of the fancy suites either. The hotel was conveniently located for walking downtown and along the waterfront. It was also nice to be able to walk through the neighborhoods and out to the beach in the south. This hotel was a big part of making for a wonderful getaway to Victoria and I'd highly recommend it. Read moreGenuine Expedia guest review
"A Little Less Than "Grand""
The hotel location is the best for coming into Vicoria on the Black Ball ferry--right across the street from the terminal. It's a beautiful old style hotel and our 1 bedroom suite was very nice. However, for a suite, we had no view. Our balconies looked down on the back street at a restuarant & a small hotel--no water view or courtyard garden view! […] We tried their Pacific restaurant for dinner and were very disappointed in the menu selections, (few choices) and tasteless food. The service was slow, considering there weren't very many people dining at the time we were there. It was also over-priced for what we got. Read moreGenuine Expedia guest review
"Boxing Day Beauty"
We arrived around noon for a one night stay and the staff got us into one room right away and a second within 30 minutes. The desk clerk informed us that we could park the car on our own for $16, have valet for $24, or since it was a holiday, park for free on the street. I appreciated the last offer and took him up on free parking right in front of […] the hotel. Rooms were very clean and had lots of chairs, which was nice when our party of 5 got together for talk and cards. Very friendly staff. We enjoyed the pool. We would stay again in this very convenient location. Read moreGenuine Hotels.com guest review
"close to everything"
such a great hotel. We went with our three kids and had a fantastic time. Great pool and excersice room. Service was super. No downside.Genuine Hotels.com guest review
"Close to docks"
Loved the hotel it was beautiful. The only reason I did not give all 5s for a rating is because we stayed in a 1 room suite.& the pull out couch was extremely uncomfortable. The springs were poking my grandson.Hedecided to put the couch cushions on the floor and sleptt there.Genuine Hotels.com guest review
"Good for business travel and family vacation"
Staff was polite and helpful. Room was comfortable and clean.Genuine Expedia guest review
We really enjoyed our stay and our experience was excellent and will use you and the hotel again next year.Genuine Hotels.com guest review
"Hotel Grand Pacific"
If you are coming over on the COHO, the location of the hotel cannot be beat! We loved everything about the hotel, except that that the workout facilities and the pool are also a members only athletic club. The treadmills were full and the pool was 3/4 people doing laps. So we had one little corner of the pool that we could splash around in. The standard […] room is also smaller than what I'm used to seeing and the shower is tiny. But the room was clean and the staff was superb. If you come to Victoria during the holidays, be sure to go to Butchart Gardens to see the lights and listen to the carolers. Read moreGenuine Expedia guest review
"Would go there again"
They even upgraded us without asking to a larger room overlooking the harbor and Parliament building.Genuine Expedia guest review
This hotel is right across from the ferry terminal. The outside and lobby are really nice. There was a great lap pool, equiped gym that offered exercise classes, a hot tub, sauna, and steam room that were really nice. The room was very clean and comfortable, and it was relatively quiet in the hotel. We had a king sized bed that was comfortable. We were […] very pleased with the quality and service we received and thought it was a decent price. The hallways were a little dated and some of the cocking and painting was poorly done, but it wasn't overly noticeable and we were happy with our stay. We would definitely recommend this hotel to our family and friends. Read moreGenuine Hotels.com guest review
"Excellent hotel in Victoria,"
Excellent hotel in Victoria, especially for the price.Genuine Hotels.com guest review
"Perfect in every way"
The staff at Hotel Grand Pacific is both friendly and efficient;they couldn't have made our stay any nicer. They gave us excellent restaurants to try, perfect directions, and called us a cab when the weather was inclement. The hotel faces the bay and is right across the street from the dock where the Black Ball ferry docks. It is just minutes away from […] the beautiful Butchard Gardens. We loved Victoria and plan to return as soon as possible. Read moreGenuine Hotels.com guest review
Short walk from Victoria Clipper Ferry to The Grand Pacific Hotel. We had a 'harbor view' room. The view was outstanding. Hotel was elegant and clean. Easy walking distance to shopping district. Although this hotel is pricey, the high quality fits the price.Genuine Hotels.com guest review
"Nice Hotel With A great location"
Hotel was in a great location to downtown Victoria, restaurants, shoping, & fishermans warf. It would be a nice easy walk to all if not raining or to cold, But over all was very pleased with the hotel. Just didnt like paying for parking..Genuine Expedia guest review
We had a wonderful time--the hotel is right across from the Black Ball Ferry terminal so we just walked over. The concierge and front desk staff are very helpful, and taxis came right away (within ten minutes). We were happy with the spaciousness of the room and the graciousness of the lounge and lobby. The food was excellent in the restaurant. We found […] the downstairs cafe helpful for quick breakfasts. The next time we go to Victoria, we will stay here. Read moreGenuine Hotels.com guest review
Probably the best value in Victoria. Great location, great value on the suites, and very helpful staff. I'll definitely stay there again.Genuine Hotels.com guest review
"Great experience! Very convenient location."
The Hotel Grand Pacific was the perfect choice for us. Not only was it beautiful, the rooms were perfectly appointed with all of the best amenities. Large plush towels, robes, comfortable beds, and much more. It is walking distance close to the ferry, restaurants and several attractions. We highly recommend the Royal Museum and Imax theater. This was […] one of the best hotel experiences we have had, and we travel a lot! Read moreGenuine Hotels.com guest review
Everything was perfectly appointed. What a gracious and helpful staff.Genuine Expedia guest review
"Great place to stay"
Hotel staff were personable, courteous and knowledgable. The staff remembered us from a stay in May of this year which shows me a lot, The restaurant was excellent and the facilities of the hotel were excellent. It is a pleasure to stay in a hotel the exudes old world charm and care. We noticed that the hotel is very family oriented. Lots of families […] with young children stayed there and were well treated by hotel staff. The hotel is centrally located and convenient. It is right across the street from the ferry terminal and close to the BC Royal Museum which is a must see. Read moreGenuine Expedia guest review
"wonderful hotel missing one small thing"
This hotel is beautiful, clean, polite and located practically downtown, but one little thing is missing that I always, always look for to complete a flawless hotel stay...a good shower. Call me crazy but when I stay in a super nice room in a nice hotel, I like to enjoy a great bathroom. It is a HUGE let down when you explore the room and find all the […] right amenities, and then you open up the bathroom and find the nightmare that is a old shower head that barely leaks out any water, or water pressure for that matter. Come on! Update the shower head. Why should I have to struggle to try to get the shampoo out of my hair at a 4-star hotel. Fix that and you can't beat this hotel and it's location, or just don't shower. Read moreGenuine Hotels.com guest review
"We enjoyed our stay."
Staff was friendly and helpful. Room had everything we needed, nice and clean. We did use the pool, which was large (Olympic sized?) and had two swimming lanes. Great location, just a block from the Clipper.Genuine Expedia guest review
"Great location, service and facilities"
The hotel is situated in the Victoria harbour area with walking access to all downtown shopping and restaurant areas. It includes a separately run full blown athletic centre accessible to hotel guests with a full size swimming pool and great whirlpool, sauna and steam room, in addition to the large gym. We had a corner Victoria room, which is larger […] than the normal ones, with a King size bed a pleasant sitting area with couch and chair. Overall a great stay! Read moreGenuine Expedia guest review
"Close to Ferry Terminal"
Whether you're coming on the Victoria Clipper from Seattle or on the Black Ball ferry from Port Angeles, the hotel is located extremely close to the ferry docks. The harbor view from the rooms is hard to beat with views of the Empress, downtown, and the sea planes that are constantly taking off. The room was extremely clean and contained a nice selection […] of coffees and teas for enjoying a cup on the balcony in the morning. If I had to pick a negative I would say that some of the furniture was a little dated. Read moreGenuine Hotels.com guest review
I enjoyed it very muchGenuine Hotels.com guest review
"Great Location For Walking"
We arrived to a room overlooking a rooftop and garbage bags, with double beds when I has specified a King bed when booking. After complaining they moved us to a lovely suite on the 10th floor. It was located right by an elevator however, so we could hear the elevator every time it moved! Vey annoying. The view and room were wonderful, we had earplugs […] and music, so we made it work. The concierge was fabulous, this hotel is in a wonderful location, and yes we would stay again....and be very specific about the room location. The floor could have been vacuumed more, other than that it was very very clean. Read moreGenuine Hotels.com guest review
when I upgraded to a Grand room I was expecting a larger room however, the room was nice, clean and adequate. Staff were friendly and helpful.Genuine Expedia guest review
"good pool; needs work in the room"
The pool at the hotel was clean and very nice. The workout rooms and the use of human power was a cool idea. The room itself was very old style with its big wood furniture and poor flow for bed + sitting area. The only table in the room was overtocked with unwanted materials leaving litle room for unpacking and using the space. the chairs were too big […] occupying too much space in the room and was not offering comfort. Read moreGenuine Expedia guest review
"BEST HOTEL in Victoria!"
My daughter selected this hotel for our overnight trip celebrating her 16th birthday. From the moment we arrived and throughout our entire stay, the genuinely friendly staff far exceeded every one of our expectations to provide us with the most amazingly delightful experience! The clerk surprised my daughter with a birthday card and gift certificate […] for the restaurant, and then selected a beautiful corner suite for her with two balconies, a spectacular view of both the inner harbor and Parliament, and the two queen beds we had requested. Our room was exceptional and the nicest we have ever encountered: tastefully appointed; immaculately clean; outstandingly comfortable; and absolutely quiet. The girls spend hours in the stunning 25-meter pool inside the solarium and loved the spa robes and slippers! We ate breakfast at the Courtyard Cafe and desert and at the Pacific and found the food wholesome, delicious, and vegetarian-friendly, and the waiter went made sure we were served quickly to catch our ferry. The bell hop stored our bags while we were sightseeing. I very highly recommend this exceptional hotel to any traveler who will be staying in Victoria! Read moreGenuine Expedia guest review
"great location! nice staff"
Comfortable hotel in a great location that is within walking distance of nice shopping, tasty restaurants and the Victoria waterfront. The bed was not the most comfortable, but we couldn't complain because we got a great rate. Also very nice that there is free wi-fi. We went up to Victoria from Seattle for the Great Canadian Beer Festival, and we'll […] stay here when we come back next year. We had a partial view of the water too. Read moreGenuine Expedia guest review
"Lovely stay at the Grand Pacific!"
This is THE hotel to stay at when in Victoria! The beds were extremely comfortable, the linens crisp and clean, the soaps luxurious and the view spectacular! We went to The Empress and even went up to the top floor; sure it was a gorgeous hotel! My impression was that the Grand Pacific had more modern (and larger) accomodations...just my style! I will […] return the next time I vacation in Victoria! Read moreGenuine Expedia guest review
"Great location, beautiful exterior, small rooms"
We loved the location of the hotel and thought it was beautiful, but the rooms were quite small with VERY uncomfortable pillows on the beds. They also told us that we would have a harbor view (when I asked for one) but it turned out to be only from our balcony when you stuck your neck over the side. Gorgeous view if you get one! Very nice reception […] for children--they are given a rubber ducky--and our kids loved the pool! Read moreGenuine Hotels.com guest review
"quiet and close to the harbor"
It was a very nice hotel (and a very small room) but If I had to do it all over, I would've booked a more reasonably priced hotel and taken public transit. Buses come often, are clean, the drivers are unbelievably helpful and fares are cheaper than Vancouver (and, on Saturday, the tickets were valid for 4 hours). If you want to go to Butchart Gardens […] take the public bus! Don't spend at least $50 to take a private bus like we did. Bottom line: spend your money wisely - on a sailing cruise, for example - and take the bus to the harbor, instead of spending money on an expensive hotel. Read moreGenuine Hotels.com guest review
"Hotel that nickle and dime you"
Overall the hotel is OK, but this is not a value for your money. They had charged me $17.90 for one day parking when the Sunday parking on the street is free. And they did not tell me about the charge upfront. They nickle and dime you on top of already top charges. Rediculous.Genuine Expedia guest review
Great hotel! Close to everything in the Inner Harbour, including being a block away from the Clipper for those travelling from Seattle. Room was very comfortable, and had a nice little balconey to sit out and watch the harbour. We would definitely stay here again.Genuine Hotels.com guest review
"Great location and view"
Wonderful room, balcony and view of downtown Victoria.Genuine Expedia guest review
"Perfect location for quick weekend with the kids"
Paid a bit more for the 1 bedroom with 2 queens as we had our kids with us. It was great. small sitting area, put the kids to bed and could shut the door. Enjoyed a small balcony overlooking the harbor... it was quiet and comfortable and the pool is good too! Location was perfect for the royal BC Museum and Imax, and other Victoria attractions. Also […] close to the Victoria Clipper landing - everything walkable. Concierge gave good recommendation for sushi place we would have never stumbled upon. Gave the kids a welcome kit at check in. Great stay! Read moreGenuine Expedia guest review
"Right on the Harbour"
this is a great hotel in all respects; room service, pool, gym, spa ... all very good !Genuine Hotels.com guest review
"Beautiful hotel in a Supreme Location"
This is a fabulous place to stay and enjoy Victoria, BC! The hotel is at the heart of all the key activities to experience in Victoria and is a superb hotel in itself. I highly recommend a partial or full view for your room.Genuine Expedia guest review
Top flight hotel but it should be as it is fairly expensive by my standards. Located directly across from the Black Ball Ferry terminal on the harbor, very good location if you want to be downtown.Genuine Hotels.com guest review
"Nothing to write home about"
Location is superb, but rooms are under par. At least clearly one of the two that I had. It was unclean, and the actual shape of the room was uncomfortable and a ceiling with many angles begged the question if that was supposed to be a guest room in the first place.Genuine Expedia guest review
"beautiful family friendly hotel close to everythin"
awesome location; it's our second time staying there this year.; great indoor pool - kids loved it.Genuine Expedia guest review
"A Room With a View"
When we found out that we had to park our car overnight to catch an early ferry on the day of departure, we found it was very convenient to be right across the Coho Ferry Terminal. All we had to do the next morning was walk across the street. The view from our room was amazing and we were able to walk the whole time we were there...close to all the […] must-see sights. My children did not want to leave. Thank you. Read moreGenuine Hotels.com guest review
lap pool is large enough. the water jet in whirl pool is extemily powerful and it makes my sore muscles feel instant releif. the dry and wet sauna room are clean.Genuine Hotels.com guest review
"Great hotel for families"
Beautiful hotel right across the street from the clipper and the blackball ferry. We brought our 4 and 2 year old with us and booked a Victoria suite with a pull out couch and separate bedroom...perfect! Make sure you get a high floor because you get a nice mountain and water view. The pool was amazing shallow one for the kids large lap pool for everyone […] else whirlpool and it was salt water. Perfect place will be staying again. Read moreGenuine Expedia guest review
"Great place to enjoy Victoria"
Great place to stay while enjoying Victoria. Concierge was extremely knowledgeable and helpful.Genuine Expedia guest review
The staff was knowledgable and very hospitable. I will return to The Hotel Grand Pacific for a stay in the future. The location was excellent and the amenities terrific. The entire family enjoyed the stay.Genuine Expedia guest review
"Disappointing sleeping accommodations"
First, when making a reservation on Expedia, the default room you will get for two adults is apparently "two double beds." The hotel was very crowded and they were able to upgrade us to two queen-size beds, which was grossly inappropriate for us celebrating our 22nd anniversary. Also, our room had mattresses that were in need of replacement. When we […] tried to both sleep in the same bed, we found ourselves "rolling to the middle" resulting in us sleeping in separate beds instead. On. Our. Anniversary. Third, a soda in the bar cost $4.50 - which is only twenty-five cents cheaper than if we'd ordered it with liquor in it. So BE FOREWARNED! Call to make sure you're getting the exact sleeping accommodations that you desire. All-in-all, it's a nice hotel with good location - just do your due diligence. Read moreGenuine Expedia guest review
The place was conviently located to many activities, the staff was excellent, and the hotel was lovely.Genuine Hotels.com guest review
"Exceeded all Expectations!"
This hotel is a jewel. Not only is it beautiful, the staff goes out of their way to make you feel welcome and special. Another great plus, it is convenient and within walking distance to all harbor activities.Genuine Expedia guest review
Great Time in Victoria. Hotel Grand Pacific is awesome!Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )