All hotels in Victoria, British Columbia, Canada
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
463 Belleville St, Victoria, BC, V8V1X3, Canada, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Hotels.com reviewsTripAdvisor reviews
4.4 / 5Excellent

Score breakdown (from 1,452 reviews)

  • Location
    Great location
  • Wellness Area
    Great wellness & sports facilities
  • Service
    Fantastic service
  • Room
    Great room
  • Breakfast
    Breakfast is average
  • WiFi
    Regular internet service
4.0 / 5Excellent
"Nice hotel close to town"
Booked the hotel on expedia looking for a nice hotel close to town and the Victoria Clipper. Beautiful hotel within walking distance to town and the harbor. We stayed three nights. Only disappointment was having to stay in a handicapped room. Was told that no other rooms were available so.......no bathtub and awkward bathroom. Had hoped for a king bed and the bed was a queen.
Genuine Expedia guest review
Other trip Aug 24, 2015
Helene
US
5.0 / 5Outstanding
"Convenient to everything!"
We had a lovely say even though it was just for one night. They allowed us to check in early which made touring the city a little earlier so much nicer.
Genuine Expedia guest review
Other trip Aug 23, 2015
August traveler
US
5.0 / 5Outstanding
"Great getaway"
A great hotel that lived up to its four star rating. Perfect location for seeing Victoria.
Genuine Hotels.com guest review
1 night romance trip Aug 20, 2015
Daniel
US
5.0 / 5Outstanding
"Amazing location and view"
Incredible balcony view, overlooking the inner harbor. Make sure you get a harbor view. Hotel has the BEST location. Don't miss out on this gem.
Genuine Expedia guest review
Other trip Aug 23, 2015
Jeff
US
5.0 / 5Outstanding
"Great location, great service -- and the AC works!"
Hotel location is excellent! Service was also excellent! The hotel was very clean, good air conditioning in rooms, and I especially liked the Courtyard Cafe for it's convenience, good coffee and snacks. It was very handy if you wanted a quick breakfast. (I didn't try the other dining options.) The pool was huge but I didn't get a chance to use it. The rooms could have used a bit of updating -- but I'm stretching to find anything to criticize. It really was a very pleasant stay!
Genuine Hotels.com guest review
7 night trip with friends Aug 8, 2015
Dawn
US
5.0 / 5Outstanding
The harbor view was excellent. The staff could not have been more friendly and accommodating. Great hotel!
Genuine Hotels.com guest review
1 night family trip Aug 13, 2015
John
US
4.0 / 5Excellent
"Wonderful hotel."
Wonderful centrally located hotel. The staff at the restaurant was incredibly attentive and helpful.
Genuine Hotels.com guest review
1 night family trip Aug 15, 2015
Kevin
US
5.0 / 5Outstanding
"super nice hotel easy walking distance to most"
beautiful city bikes provided free of charge coffee in room free of charge
Genuine Expedia guest review
Other trip Aug 18, 2015
A Traveler
US
4.0 / 5Excellent
"easy access to everything"
I am so particular that I see everything! We had hair in our bathtub and of course that was the first turnoff and the incentive to look closely around the whole room. I notice walls, doors, woodwork, sink edges, dust on carpet under furniture, etc. The room was fine and for the amount of traffic that goes thru this place, overall it was good. I just felt like there could be some updates with paint, etc. For example, the paint is coming off the back of the door in the bathroom due to steam. It just looks tacky and makes you feel like it is a second rate hotel.I wonder if doorknobs, remotes, light switches, lamp switches, and drapery pulls are sanitized....I doubt it. I know it would take more time and they are looking to turn a room around for the next guests as quickly as possible. But, for people like me I am probably over the edge thinking about things that others may not give a second thought to.
Genuine Expedia guest review
Other trip Aug 18, 2015
Ruphie
US
5.0 / 5Outstanding
"Excellent hotel in the Inner Harbour"
Everything in the hotel was great. We even got upgraded! Great staff - even the housekeeping staff was friendly. Right across the street from the ferry to Port Angeles, and you can walk to tons of stuff. Great hotel, great value.
Genuine Expedia guest review
Other trip Aug 14, 2015
Chris
US
5.0 / 5Outstanding
Very nice and well situated to downtown. How tel was clean and the meals were great
Genuine Expedia guest review
Other trip Aug 12, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel"
Was a good hotel overall we would stay again. Our daughter loved the pool. Wasn't excited about the hour and half wait for our room but staff was accommodating even gave us drink vouchers for the inconvincence and food to feed the baby ducks in the pond out front.
Genuine Expedia guest review
Other trip Aug 11, 2015
Cathy
US
4.0 / 5Excellent
"Perfect weekend getaway!"
We went to spend a weekend with friends & had a marvelous time! Only had to use car to go to gardens as this hotel is right in the heart of it all. Great location & views. Walk over to the Harbour House for dinner, nice staff & excellent food!
Genuine Expedia guest review
Other trip Aug 10, 2015
A Traveler
US
5.0 / 5Outstanding
"Very nice upscale hotel, great location"
Great luxury getaway.
Genuine Hotels.com guest review
2 night romance trip Jul 31, 2015
alice
US
4.0 / 5Excellent
"Perfect Location"
The location for this hotel is just perfect. You have a great view and you can walk to restaurants, the Royal BC Museum, Ferries, etc. The only issue with the hotel is that they don't provide breakfast and if you want to relax after a day full of activities and watch a bit of tv, well, the tv just sucks. They have the most basic cable possible, basically nothing to watch.
Genuine Expedia guest review
Other trip Aug 7, 2015
Mauri
US
5.0 / 5Outstanding
Comfortable room, perfectly located on the Inner Harbor. Restaurant is good, but better dinning is right across the street. We will be back.
Genuine Expedia guest review
Other trip Aug 5, 2015
A Traveler
US
4.0 / 5Excellent
"i'm impressed"
excellent location, high quality air conditioned rooms, very clean-----very pleasant and helpful staff---food good but not great---definitely go out to eat. brassiere ecole, il terazo, zambri's, pescatores kitchen, yacht club @ oak bay-----definite for breakfast & lunch @ murchie's---breakfast & bake goods@dutch bakery--take advantage of the all day pass on the local & regions buses for $5. enjoy Victoria it is fantastic-butchart gardens very impressive-----take the gorge cruise on an electric boat with buzz. Imax and bc museum very well done
Genuine Expedia guest review
Other trip Aug 5, 2015
physician
US
4.0 / 5Excellent
"Excellent location"
Experience overall was good. Facility was nice, clean and comfortable. Excellent location for a stay in Victoria. Staff was lacking in hospitality at spa/exercise facility, more interrogative than necessary. We had a harbor view room and view was very nice. I had a coupon for free upgrade and staff did not accommodate.
Genuine Expedia guest review
Other trip Aug 5, 2015
Teresa
US
5.0 / 5Outstanding
"Perfect location and wonderful hotel!"
Outstanding location on the beautiful Victoria waterfront. The hotel is lovely and the staff were very helpful. I would definitely stay there if I return to Victoria.
Genuine Hotels.com guest review
2 night romance trip Jul 30, 2015
Linda
US
5.0 / 5Outstanding
"Beautiful view!"
The hotel was in the perfect location from the ferry to the downtown. We were able to walk to restaurants and shopping. The views were beautiful!
Genuine Expedia guest review
Other trip Aug 3, 2015
Colleen
US
4.0 / 5Excellent
"Family Vacation"
Great Location!
Genuine Hotels.com guest review
2 night family trip Jul 16, 2015
Donald
US
4.0 / 5Excellent
"A stunning hotel on Victoria's picturesque harbour"
Great location, beautiful hotel, fantastic facilities. Your views will be of the parliament buildings, the inner harbour and Victoria's famous Empress hotel. You will be steps away from downtown and all of the great restaurants and fun attractions the city has to offer. However, keep in mind that with an older hotel, comes older amenities. You will not find your perfect rain shower head here, or your luxurious beds (if you stay in the two queen room like I did). however, small detail to stay in such a beautiful location.
Genuine Expedia guest review
Other trip Aug 3, 2015
Jer
US
4.0 / 5Excellent
"Unhelpful staff at check-in"
Asked about the possibility of upgrade, was quickly told no by person at front desk-was told there are none available. Later I read all these rave reviews about how people were upgraded during the same time period. If this is true, it would sure be nice to be treated like everyone else. There are to many nice places in vicinity- Won't be staying here again
Genuine Expedia guest review
Other trip Aug 2, 2015
grant
US
5.0 / 5Outstanding
"Top notch service"
excellent hotel room services, can't ask for anything more. It's a home away from home.
Genuine Hotels.com guest review
1 night family trip Jul 26, 2015
Hieu
US
5.0 / 5Outstanding
"Ground Hog day in Victoria blue sky and sun"
Beautiful Hotel, Great location, fabulous staff, The turkey Bacon and Avacodo Sandwich is fantastic, easy to walk to almost everything, the city has many delicious restaurants to pick from and its all family friendly.
Genuine Hotels.com guest review
5 night romance trip Jul 26, 2015
Lynn
US
4.0 / 5Excellent
"suite life"
Had a pacific suite. Great views of harbor and parliament building. Room was clean and staff was excellent at meeting needs. Dining was a disappointment. Having been a guest many times we were looking forward to eating in the dining room but the food was so so and service was spotty. So sad.
Genuine Expedia guest review
Other trip Aug 2, 2015
A Traveler
US
4.0 / 5Excellent
"Right across from the harbor"
Very nice accommodation nice lobby and great coffee shop
Genuine Expedia guest review
Other trip Aug 2, 2015
Rick
US
5.0 / 5Outstanding
"great location"
Great location in beautiful part of city. Close to tourist attractions and walking distance. Can walk to car rental places or use city transit to Butchart garden. Highly recommend. More modern than empress but so close to empress to visit.
Genuine Expedia guest review
Other trip Aug 1, 2015
kelsey
US
5.0 / 5Outstanding
"Beautiful property overlooking the harbor."
We had a very quick trip to Victoria, in one day and out the next. We took the Victoria Clipper over to Vancouver Island. The hotel is across the street from the Clipper's pier, which made it very convenient. From our wonderful location, we were able to access the City's shops and restaurant with an easy walk. It was absolutely lovely, and I can't think of a thing that wasn't perfect.
Genuine Expedia guest review
Other trip Aug 1, 2015
Nicolette
US
5.0 / 5Outstanding
"Wonderful room overlooking Inner Harbor."
Close to all of the downtown attractions. Self parking was an extra $18 CD per nite.
Genuine Expedia guest review
Other trip Aug 1, 2015
Kathy
US
5.0 / 5Outstanding
"Awesome views, excellent location!"
One of Victoria's best, walking distance to some of the best restaurant.
Genuine Expedia guest review
Other trip Jul 31, 2015
A Traveler
US
4.0 / 5Excellent
"Bad experience"
Our family been lock out b/o the room key is bad。。this is awful experience。
Genuine Hotels.com guest review
1 night family trip Jul 26, 2015
CHIKUANG
US
5.0 / 5Outstanding
"great hotel"
Great stay they up graded us to a suite it was perfect.
Genuine Hotels.com guest review
1 night romance trip Jul 26, 2015
Dennis
US
5.0 / 5Outstanding
"Really enjoyed our stay."
All staff were very helpful and FRIENDLY. Great location.
Genuine Hotels.com guest review
3 night trip with friends Jul 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Updated hotel close to the Inner Harbor"
We had so much fun in Victoria, especially at this hotel! The lobby furniture was updated as well as our room. I was a little worried since I saw reviews saying their room was a bit dated. I think only part of the room was renovated so you may want to request it upon check in if that's important to you. The staff was incredibly friendly and helpful. We came to visit for our 4 year anniversary and they treated us with two vouchers for dessert. The food was delicious and reasonably priced. We had a beautiful view of the inner harbor from the 8th floor. We were so close to everything. It was about a block from the Clipper terminal and less than 5-10 min walk to the Parliament building, Royal BC Museum, The Empress and downtown. There is a spa called SORA attached to the hotel and you get 10% off for being a guest in the hotel. I recommend going and enjoying a Swedish massage. It was one of the best I've had. The pool, steam room, sauna and hot tub were wonderful as well. Overall, a perfect vacation!
Genuine Expedia guest review
Other trip Jul 29, 2015
Celine
US
5.0 / 5Outstanding
"Great hotel for kids and adults"
We came in on the ferry and spent one night. The staff were friendly and willing to hold our bags until our room was ready. We were given an early check in which was very helpful. The room was nice.
Genuine Expedia guest review
Other trip Jul 28, 2015
A Traveler
US
4.0 / 5Excellent
"Across the street from ferry building."
Location of this place is excellent. We arrived by ferry on foot .... so it was a simple short stair climb and across the street to get to the hotel. Room is great, and from what I could tell, every room has a balcony, which I always appreciate at a hotel. Staff leaves a little bit to be desired. We arrived at 2:30pm, and they did not have a room ready. Check-in time is 3pm. OK, we'll wait. Told the front desk lady that we will wait in the lobby (right in front of them). Walked back up to the front desk at 3pm, and they had my key sitting there ready to go. It would have been nice for them to simply wave me over. Who knows how long that key was sitting there? Hotel staff later on during the trip wasn't very helpful to my wife seeking ginger ale when I came down with some food poisoning (be aware - Red Fish Blue Fish - danger!). They lead her on a wild goose chase ... told her that there is a vending machine on every floor, but only a few of them work. Gave her complex directions to the convenience store, and in the end, got the drink from the in-house bar. Why didn't they recommend that in the first place? Anyway, besides the hotel staff gripes, the hotel is very nice, and in a perfect location.
Genuine Expedia guest review
Other trip Jul 27, 2015
Matt
US
4.0 / 5Excellent
"Would be GOAT Victoria hotel in 1995, Still Awesom"
This would be a 5-start top-to-bottom, in 1994. -- That said, the up-keep is great, and the front-desk is great...plus, it's small-town Victoria. I don't think you can do much better!
Genuine Hotels.com guest review
2 night romance trip Jul 14, 2015
Cameron
US
5.0 / 5Outstanding
"Nice hotel and reasonable price for the area."
Excellent stay. It was my wife's birthday and they really took care of us with a beautiful room overlooking the hqrbor. The only complaint was they were totally inflexible with the checkout time. We were on a motorcycle and didn't have enough time to go anywhere before catching the ferry. I asked for just an hour extension so we didn't have to sit in the lobby for an extra hour. The desk clerk reused the request saying "the quota was filled. Really? I know for a fact that the room never got cleaned until late afternoon. Would 1 hour really have hurt? Other than that they were great. Would stay there again.
Genuine Hotels.com guest review
2 night romance trip Jul 22, 2015
Dale
US
4.0 / 5Excellent
"Great Location, Great Hotel."
Great location in Victoria. If you take the Ferry from Port Angeles, it is right across the street from the port. It is also in the heart of historic Victoria. The rooms were very nice, the staff was friendly, and we enjoyed our stay.
Genuine Hotels.com guest review
2 night family trip Jul 19, 2015
David
US
4.0 / 5Excellent
very nice
Genuine Hotels.com guest review
2 night romance trip Jul 18, 2015
A Traveler
US
5.0 / 5Outstanding
"Beuatiful Stay in Vicotria BC"
Beautiful view of the Victoria harbor. Easy access to shopping, water taxi, dining, museum, Parliment, and excursions on land or water. Pacific View rooms offer best views. Great value for the price.
Genuine Hotels.com guest review
2 night romance trip Jul 19, 2015
Ray
US
1.0 / 5Poor
"NOT impressed with service"
Asked for king bed got double queen. Have stayed there on several occasions, so thought desk clerk would make an effort to get us what we wanted. Even if we booked through hotels.com. Too many hotels in Victoria not to get what we wanted. Probably take our business elsewhere in the downtown core next time we come to Victoria.
Genuine Hotels.com guest review
1 night romance trip Jul 19, 2015
karel
US
4.0 / 5Excellent
"Elegant Hotel on the Waterfront"
Elegant hotel with excellent staff. Somewhere between the Expedia reservation and the hotel our room reservation turned from a King Bed to a single Queen bed. Hotel staff scrambled to find 2 Queens in what was listed as a non-smoking room but definitely had been a smoking room or a room that had been smoked in recently, thus the Room cleanliness rating of OK. Loved the location and the elegance of the hotel.
Genuine Expedia guest review
Other trip Jul 20, 2015
David
US
5.0 / 5Outstanding
"Great Hotel with nice view of harbor and more!"
Hotel is new, nicely furnished, has an excellent view of the harbor. Bathroom is very nice. Room was new and clean as a whistle. The concierges, Caite and Murray, were both very, very helpful with personal recommendations and making arrangements. The hotel had a number of local wine and food tastings going on while we were there. We were there for 8 days. The location was excellent and as centrally located as you can get in the harbor area.
Genuine Expedia guest review
Other trip Jul 20, 2015
Ken
US
5.0 / 5Outstanding
"The best spot in BC Victoria Downtown!"
1) I took YYJ shuttle from airport to Hotel Grand, about 1 hour. 2) walking distance to bay, restaurants, shops, museum, bus stop. 3) free bicycle rental for two hours. 4) afternoon tea ( I missed) 5) walk 5 minutes to Red fish blue fish (street food, high rate on website) 6) take bus route 75 to the Butchart Garden.
Genuine Expedia guest review
Other trip Jul 19, 2015
J
US
2.0 / 5Fair
"Nice exterior look, disappointing interior"
Stayed at this hotel on July for two nights. The hotel looks excellent from outside, even the lobby. However, the room -- once you get it -- is a different story. 1. Although check in is at 3:00 pm, our room was not ready until after 4:00 pm. The person in the front desk did not want to commit to a time for our room to be ready and he kept on telling us come back in 15 minutes. Finally, after waiting for more than one hour, the manager came up and gave us the key of our room, plus a voucher for $10 per person to be used toward breakfast/dinner. The voucher was a pre-printed card labeled "Check in delay voucher" which makes me believe that late check in is normal in this hotel. 2. Once we get the room, although a very large suite as reserved, it didn't have any harbour views. When we did our reservation, we called the hotel to make sure we choose the correct type of room as we wanted a suite with harbour view. We were placed on the third floor, facing the harbour, with the caveat that there is a four story building across the street that obstructs all view. 3. Room look and comfort was disappointing. Room was due for a renovation. Pink wallpapers (like those I haven't seen for 30 years), gold faucets, unappealing bathroom tiles. 4. The safebox didn't work, the refrigerator was not cleaned and had rotten food from the prior guest. Yuk! 5. Need for a set of new towels, they were all old.
Genuine Expedia guest review
Other trip Jul 19, 2015
G
US
5.0 / 5Outstanding
"Perfect location m"
Would go back. Lovely location. Beautiful views.
Genuine Expedia guest review
Other trip Jul 17, 2015
A Traveler
US
5.0 / 5Outstanding
"First rate in every category"
This is an excellent, first class hotel by any standard in any city. The location is outstanding for access to all of the near harbor events and then use in Victoria. The staff was extremely friendly, courteous and helpful. The workout facilities and the spa (massage) facilities were excellent. We did not avail ourselves of the various dining alternatives in the hotel but can only presume they are equally first-class. I would compare this to any first-rate hotel in any city I have ever visited.
Genuine Hotels.com guest review
4 night romance trip Jul 8, 2015
Scott
US
3.0 / 5Good
"Good hotel"
Hotel was very pleasant, pool was very useful, the non smoking rooms had a odor of past smokers, at least ours did. Other then that location was great. Oh the valet parking needs more service attendents, at least on the day we stayed, we had to wait a bit to get are car due to the valet being absent parking someone elses car, but all in all the stay was good
Genuine Expedia guest review
Other trip Jul 16, 2015
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews