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  • Hotel Diva
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All hotels in San Francisco, California, United States
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1 room,  2 adults 
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Room 1:

Hotel Diva - San Francisco

37.78716, -122.41049
3.5 stars
440 Geary St, San Francisco, CA, 94102 United States ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $211 $169
available on 05/26/13
Price Match Guarantee
4.0 649 5

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    Landmarks near Hotel Diva

    • SHN Curran Theatre Hotels - San Francisco 14 yards
    • American Conservatory Theater Hotels - San Francisco 27 yards
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    Overview of Hotel Diva - San Francisco

    Location.
    The Diva Hotel stands across the street from the Curran and American Conservatory Theatres in San Francisco, Calif, just blocks away from Union Square and Moscone Convention Center. This property is located two blocks from a cable-car stop. The Embarcadero, Coit Tower, North Beach and the Bay Bridge are located one mile from this property. The Sidewalk of Fame, located outside the hotel, bears the handprints of famous celebrities that include Whoopie Goldberg, Tony Curtis and Danny Glover.

    Hotel Features.
    The Diva Hotel blends dramatic silver, white and black backdrops with splashes of cobalt blue and bright orange to create a modern effect. A large flat-screen television in the lobby plays "Diva-style" movies. The hotel offers light dining at a Starbucks outlet adjacent to the lobby. Colibri, also in the lobby, serves regional Mexican cuisine. This property offers three Internet lounges. Complimentary wireless Internet access is provided throughout the property. A courtesy business center houses computer stations and offers fax, photocopy and print services, and a meeting room is available for corporate events or special occasions. A 24-hour fitness facility contains cardiovascular and weight-training equipment. The concierge staff offer tour and theater ticket services. An elevator (lift) is also available.

    Guestrooms.
    This smoke-free property offers 115 guestrooms conceived by Olle Lundberg, a San Francisco architect who designed the rooms with custom furnishings and monochromatic color schemes. The cobalt-blue carpeting and white walls are reminiscent of a 1930s ocean liner. Sculpted-steel headboards, Lundberg's signature design, are reflective of an ocean wave. Bedding features ultra-suede fabrics. Designer desk lamps glow in translucent tangerine. Rooms include two telephones and cable television.

    Image of Hotel Diva, San Francisco
    4.0 out of 5 Excellent (649 reviews)
    (Neighborhood average 3.8)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    The Hotel Diva is an interesting place to stay. Great location near Union Square. Some might find the street people a bit much, but that did not interfere... with our love of this historic part of San Francisco. It is great to across the street from theatre. The staff and service are excellent. The rooms are comfortable but a bit strangely appointed. We had a queen suite which was a nice size that had a separate bedroom. The suite area had a Murphy bed, lamps and a small dinette table with four chairs and that was it! No couch or easy chair in which to sit. Strange. The exercise room was excellent for a hotel. Weight machines, lots of dumbbells, and 3 cardio machines. Our only real complaint was that there are only 2 chairs on which to sit in the very small lobby. We would stay there again. by Gyozaman  from Seattle on 05/12/13

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    Deluxe Queen or King

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    One queen bed or one king Serta Perfect Sleeper bed with sculpted steel headboard, plush top mattress, down comforter, and pillows. 205 square feet. Desk. Complimentary wireless Internet access. Two multi-line phones. 36-inch flat-screen TV with cable. iPod docking station (on request). Bathrobes. Complimentary designer toiletries. In-room safe. Air-conditioning. Blackout drapes. Coffeemaker (on request). Compact refrigerator (on request). Nonsmoking.

    Room Details

    • Air conditioning
    • Bathrobes
    • Cable TV service
    • Climate control
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Flat-panel TV
    • Free Wi-Fi
    • Hair dryer
    • In-room safe
    • Iron/ironing board
    • Multi-line phone
    • Pay movies
    • Refrigerator (on request)
    • Shower/tub combination
    • Voice mail
    • Wake-up calls
    • Window opens

    Junior Suite King or Queen

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    One queen bed or one king bed with sculpted steel headboard, plush top mattress, down comforter and pillows, and one queen pull-down bed. 360 square feet. Desk. Two multi-line phones. Complimentary wireless Internet access. 36-inch flat-screen TV with cable. iPod docking station (on request). In-room safe. Air-conditioning. Blackout drapes. Coffee/tea maker (on request). Compact refrigerator (on request). Nonsmoking.

    Room Details

    • Air conditioning
    • Bathrobes
    • Cable TV service
    • Climate control
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Flat-panel TV
    • Free Wi-Fi
    • Hair dryer
    • In-room safe
    • Iron/ironing board
    • Multi-line phone
    • Pay movies
    • Refrigerator (on request)
    • Shower/tub combination
    • Voice mail
    • Wake-up calls
    • Window opens

    Deluxe Two Doubles

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    Two double Serta Perfect Sleeper beds with sculpted steel headboards, plush top mattresses, down comforters and pillows. 205 square feet. Desk. Two multi-line phones. Complimentary wireless Internet access. 36-inch flat-screen TV with cable. iPod docking station (on request). In-room safe. Air-conditioning. Complimentary designer toiletries. Blackout drapes. Coffee/tea maker (on request). Compact refrigerator (on request). Nonsmoking.

    Room Details

    • Air conditioning
    • Bathrobes
    • Cable TV service
    • Climate control
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Flat-panel TV
    • Free Wi-Fi
    • Hair dryer
    • In-room safe
    • Iron/ironing board
    • Multi-line phone
    • Pay movies
    • Refrigerator (on request)
    • Shower/tub combination
    • Voice mail
    • Wake-up calls
    • Window opens

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets allowed
    • Minimum check-in age is: 18
    • Check-in time starts at: 3 PM
    • Check-out time is: noon
    • Service animals exempt from fees/restrictions
    • Pet policy - dogs only
    • Pet maximum weight in lb is: 75
    • Caters to couples
    • Caters to groups
    • No rollaway/extra beds available
    • American Express
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa

    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

    Amenities

    • General
    • 24-hour business center
    • Air-conditioned public areas
    • Bar/lounge
    • Coffee shop or café
    • Elevator/lift
    • Number of buildings/towers - 1
    • Number of floors - 7
    • Restaurant
    • Smoke-free property
    • Total number of rooms - 114
    • See more facilities
      • 24-hour fitness facilities
      • Complimentary reception
      • Computer station
      • Free Wi-Fi
      • Luggage storage
      • Meeting facilities size (feet) - 700
      • Meeting facilities size (meters) - 65
      • One meeting/conference room
      • Parking nearby (surcharge)
      • Smoke-free property (fines apply)
      • Street parking (metered)
      • Valet parking (surcharge)
    • Rooms (all rooms include)
    • Bathrobes
    • Complimentary toiletries
    • Cribs/infant beds available
    • Designer toiletries
    • Desk
    • Hair dryer
    • In-room safe
    • Iron/ironing board
    • Shower/tub combination
    • Window opens
    • See more room details
      • Air conditioning
      • Cable TV service
      • Climate control
      • Coffee/tea maker
      • Complimentary newspaper
      • Daily housekeeping
      • Flat-panel TV
      • Free Wi-Fi
      • Multi-line phone
      • Pay movies
      • Refrigerator (on request)
      • Voice mail
      • Wake-up calls
    • Services
    • Coffee/tea in lobby
    • Concierge services
    • Parking (surcharge)
    • Parking nearby
    • Porter/bellhop
    • Room service (limited hours)
    • Valet parking
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Dry cleaning/laundry service
    • Event catering
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Colibrí Mexican Bistro - Regional Mexican cuisine. Specialties include tapas, Mole Poblano, Fresh Fish of the Day, and fresh guacamole prepared tableside. Premium tequilas, mojitos, margaritas. Lunch and dinner, plus weekend brunch. Adjacent to hotel's lobby.

    Starbucks - Located adjacent to the hotel's lobby, Starbucks serves espresso drinks, teas, and iced beverages, along with pastries, muffins, and snacks. Open daily from early morning until early evening.

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Valet parking fee: USD 40.00 per night (in/out privileges)
    • Valet parking fee for large vehicle: USD 45.00 per night (in/out privileges)
    • Pet fee: USD 25.00 per room, per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in San Francisco, California, United States
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    Area map

    Hotel Diva Union Square - Convention Center

    A short guide to Union Square - Convention Center

    Flagship stores ring Union Square, among the vanguard of West Coast retail. Chinatown begins at Grant Avenue and Bush Street, while Gold Rush-era mansions crown Nob Hill. South of Union Square, the convention center area includes the San Francisco Museum of Modern Art and Yerba Buena Center for the Arts. Cable cars turn around at Powell and Market streets to head back to Fisherman's Wharf.

    see all hotels in San Francisco

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • SHN Curran Theatre - within 100 meters
    • American Conservatory Theater - within 100 meters
    • Alcove Theater - 100 yards
    • Theater District - 200 yards
    • Marrakech Magic Theater - 200 yards
    • Marines Memorial Theater - 200 yards
    • Downtown San Francisco - 200 yards
    • San Francisco Magic Parlor - 300 yards
    • Glide Memorial United Methodist Church - 300 yards
    • Un-Scripted Theater Company - 300 yards

    1.0 - 3.0 mi

    • San Francisco China Basin Heliport (JCC) - 1.8 miles

    3.0+ mi

    • Sausalito Commodore Center Heliport (JMC) - 8.5 miles
    • Oakland Convention Center Heliport (JCE) - 11 miles
    • San Francisco Intl. Airport (SFO) - 12 miles
    • Oakland Intl. Airport (OAK) - 12 miles
    • Hayward Executive (HWD) - 18 miles
    • Concord Buchanan Field (CCR) - 24 miles
    • Novato Gnoss Field (NOT) - 26 miles
    • Napa Valley Airport (APC) - 31 miles
    • Livermore Municipal (LVK) - 33 miles
    • Norman Y. Mineta San Jose Intl. Airport (SJC) - 39 miles
    • San Jose Reid Hillview Airport (RHV) - 45 miles
    All hotels in San Francisco, California, United States
    Reviews
    • All (649)
    • Business (127)
    • Romance (77)
    • Family (74)
    • Friends (52)
    • Other (319)
    4.0 / 5
    Excellent

    Score breakdown (from 649 reviews)

    • 5.0
      (193)
    • 4.0
      (309)
    • 3.0
      (102)
    • 2.0
      (30)
    • 1.0
      (14)

    Average rating for:

    • Cleanliness
      4.3
    • Service
      4.1
    • Comfort
      3.9
    • Condition
      3.9

    Reviews: Overall

    • <Previous
    • Page 1 of 13
    • Next>
    Hotel Diva - San Francisco
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in May 2013
    A Traveller
    US

    Hotel Diva - San Francisco
    4.0 / 5
    Excellent
    "Interesting Hotel-Great Searvice"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    The Hotel Diva is an interesting place to stay. Great location near Union Square. Some might find the street people a bit much, but that did not interfere with our love of this historic part of San Francisco. It is great to across the street from theatre. The staff and service are excellent. The rooms are comfortable but a bit strangely appointed. […] We had a queen suite which was a nice size that had a separate bedroom. The suite area had a Murphy bed, lamps and a small dinette table with four chairs and that was it! No couch or easy chair in which to sit. Strange. The exercise room was excellent for a hotel. Weight machines, lots of dumbbells, and 3 cardio machines. Our only real complaint was that there are only 2 chairs on which to sit in the very small lobby. We would stay there again. Read more
    Genuine Hotels.com guest review
    4 night romance trip in Apr 2013
    Gyozaman
    US

    Hotel Diva - San Francisco
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Hotel Diva - San Francisco
    4.0 / 5
    Excellent
    "Worth the Experience"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Great boutique hotel, in the perfect location of the city.
    Genuine Hotels.com guest review
    3 night business trip in Apr 2013
    A Traveller
    US

    Hotel Diva - San Francisco
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    5 night trip in Apr 2013
    A Traveller
    US

    Hotel Diva - San Francisco
    5.0 / 5
    Outstanding
    "Great location"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Hotel was clean, front desk staff were friendly & helpful. Room was basic, with free wifi and basic amenities. Location was a few blocks away from Unions square, with restaurants and shopping nearby.
    Genuine Hotels.com guest review
    Response by Hotel Diva Hi Ashley, Thank you for staying at Hotel Diva. I hope you enjoyed your stay with us. We look forward to seeing you again in the near future. Best regards, Virgil Lopez Hotel Manager
    2 night trip in Apr 2013
    Ashley
    US

    Hotel Diva - San Francisco
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip in Apr 2013
    A Traveller
    US

    Hotel Diva - San Francisco
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    5 night business trip in Apr 2013
    A Traveller
    US

    Hotel Diva - San Francisco
    3.0 / 5
    Good
    "It was fine"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    Nothing spectacular about this hotel. Clean room but very basic. The cable TV was pretty bad. Lines on the screen?!?!? That very 80's. No excuse for poor television in the 21st century. Not in any hurry to go back.
    Genuine Hotels.com guest review
    Response by Hotel Diva Hi Jeffrey, I'm so sorry to hear you had issues with your television. Thank you for the information via Expedia reviews. Please be assured that I will look into our cable/tv services to ensure the issue is correctly promptly. I hope you will give HOtel Diva another chance on your next trip to San Francisco. Best regards, Virgil Lopez Hotel Manager
    1 night business trip in Apr 2013
    Jeffery Lebowski
    US

    Hotel Diva - San Francisco
    4.0 / 5
    Excellent
    "In the heart of it all!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The room was small but cozy. The bed was very comfortable. Great location just a few blocks away from the cable cars and Union Square Park. A lot of street noise at night being right across the street from a theater but that doesn't bother me like it may bother some people. Free Wi-Fi was a plus! My wife really enjoyed the Starbucks right downstairs […] connected to the lobby. Overall enjoyed our stay at The Diva and would stay there again. Read more
    Genuine Hotels.com guest review
    2 night romance trip in Apr 2013
    Randy
    US

    Hotel Diva - San Francisco
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Good basic hotel. Good value for money. No restaurant no free wifi but nice staff good gym good coffee and heated pool
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    A Traveller
    US

    Hotel Diva - San Francisco
    3.0 / 5
    Good
    "Customer Service Training Needed"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    The hotel itself was not bad, though the windows opened completely and had no screens and the rooms were very small, it could have been a pleasant stay, as the weather was perfect. The hotels staff left a lot to be desired and made the entire stay horrible. Very rude and pretentious individuals. They didn't even acknowledge my or any other guests presence […] that I observed. Spend $25.00 more per night and stay at the Sir Frances Drake. Read more
    Genuine Hotels.com guest review
    3 night business trip in Apr 2013
    Angel
    US

    Hotel Diva - San Francisco
    4.0 / 5
    Excellent
    "Good Overnight Stay - business"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Room was clean and comfortable. Small but neat and compact. Overall feel was good and wireless worked perfectly. Front desk super helpful as was doorman in securing cab. Would stay again. Only drawback was "designed" blinds. However there was a light blocking blind on top of the designed blind so all worked out. Overall, very positive experience.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    EF
    US

    Hotel Diva - San Francisco
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Hotel Diva - San Francisco
    3.0 / 5
    Good
    "very noisy and dark rooms"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Had a hard time sleeping because I could hear every footstep above me and everything happening in the halls and my neighbor's room. Although the bed was super comfortable, the room had downfalls like the smallest bathroom ever known to man, and no overhead light so every lamp including both by the bed had to be turned on for normal lighting.
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    A Traveller
    US

    Hotel Diva - San Francisco
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Apr 2013
    A Traveller
    US

    Hotel Diva - San Francisco
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    US

    Hotel Diva - San Francisco
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Very pleasant staff. Snug room, but not too tight. My wife loved the smell of the towels.
    Genuine Hotels.com guest review
    2 night family trip in Apr 2013
    A Traveller
    US

    Hotel Diva - San Francisco
    5.0 / 5
    Outstanding
    "Hipster Hotel without the Diva attitude"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great location (block and a half from Union Square, and close to public transportation connecting to all around the City). The Hotel projects a hip, modern, chic ambience, which, in some hotels, disguises substantive shortcomings, but not here. The room was clean & large (though I did have a suite, with a pull out bed for extra guests), and the staff […] was friendly & attentive - no Diva attitude here. I would recommend it. Read more
    Genuine Hotels.com guest review
    Response by Hotel Diva Hi Carl, Thank you so much for the five stars! Comments like yours truly inspire us to provide our guests with the best service possible. We look forward to welcoming you back at Hotel Diva. Best regards, Virgil Lopez Hotel Manager
    3 night trip in Apr 2013
    A Traveller
    US

    Hotel Diva - San Francisco
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    A Traveller
    US

    Hotel Diva - San Francisco
    3.0 / 5
    Good
    "Show goers."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Most accommodating for our show at the Curran Theater Jersey Boys since Hotel Deva is literally right across the street.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Neil
    US

    Hotel Diva - San Francisco
    4.0 / 5
    Excellent
    "Friendly, helpful and convenient"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Small, quirky hotel with the friendliest, most helpful staff I've ever encountered. I asked for room at the back so it would be quiet since I didn't care about view. Room was small (but not unusually so for a city hotel) and well designed. Very comfortable and as a single woman traveller, I felt safe and secure. Great Geary street location.
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    Ilene
    US

    Hotel Diva - San Francisco
    1.0 / 5
    Poor
    "Squeaky floors and thump thump thump from above"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    Horrible. Reserved Junior Suite for anniversary trip. Opted to delay check-in in order to get room on high floor away from street traffic. We were to be called when room available - never happened. Ended up getting a room on the 4th floor after waiting all day for a high floor! Our room was not a suite, just a larger one bedroom. Light fixture pulled […] away from wall, floor squeaked when you walked on it, as did the floor above. It sounded like a cheap apartment floor. THUMP THUMP with every step! Doors slam shut. Have to go down to lobby to get "special" key to use printer in business center, like a public bathroom. The icing on the cake is the list in the room to WARN you, "if you lift it, you pay". A detailed list of the charge for the soap dish, the pillow, sham, throw, coffee maker, etc in room. Wow. They warn you they willl charge you $200 for the throw if you steal it!!!! Just who stays at their hotel??? The cherry on top is they graciously leave you a pair for ear plugs to use.......so they know their rooms are noisy! Do not book this hotel if you wish to enjoy your room. Read more
    Genuine Hotels.com guest review
    Response by Hotel Diva Hello Kelly, Thank you for sharing your comments on your recent stay at Hotel Diva. I am truly sorry to hear that your experience was not as pleasant as you would have expected. I hope you will give Hotel Diva another try and give us the opportunity to prove to you that we could do better. We would love to welcome you back at Hotel Diva. Kind regards, Virgil Lopez Hotel Manager
    1 night trip in Mar 2013
    Kelly
    US

    Hotel Diva - San Francisco
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Mar 2013
    A Traveller
    US

    Hotel Diva - San Francisco
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Response by Hotel Diva Hello , Thank you for the five stars...much appreciated. Kind regards, Virgil Lopez Hotel Manager
    2 night family trip in Mar 2013
    A Traveller
    US

    Hotel Diva - San Francisco
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The staff are very nice and professional. The location is very good.
    Genuine Hotels.com guest review
    Response by Hotel Diva Hello PW, Thank you for the five stars! I'm glad we able to very well accommodate you most especially that you are visiting from Taiwan. I hope you will again choose Hotel Diva on your next trip to San Francisco. Kind regards, Virgil Lopez Hotel Manager
    2 night family trip in Mar 2013
    A Traveller
    US

    Hotel Diva - San Francisco
    1.0 / 5
    Poor
    "Hands down the worst ever! Zero stars stay away!!!"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    Where do I begin? I was locked out of my room for over 7 hours because they couldn't figure out the key system. My money, cards, phone, food, contact case, everything was in the room. I had to go to a different room to wait until they could figure out the key situation. No one was kind or nice or apologetic at all, they were argumentative, and rude. […] No one cared a bit about how they ruined my evening, an evening where I had plans with friends that I hadn't seen in years but I couldn't because I was locked out of my room. When the "manager" showed up 2 days later, it was deep sighs and eye rolls when I simply asked for a late check out due to my severe inconvenience. The rooms are terrible, the staff is incredibly incompetent and this hotel is one to avoid. Just because its cheap doesn't mean it's good. F- avoid!!! Read more
    Genuine Hotels.com guest review
    Response by Hotel Diva Hi Scott, I am so sorry your experience was not as pleasant as you would have expected. Please accept my sincere apology. Although I realize another guest had locked you out of your room in the early hours of the morning, I really wish there was something more we could have done besides accommodating you in another room until the issue was resolved. Myself and my staff did the best of our abilities to accommodate you and assure you that everything would be resolved. I'm sorry we fell short this time. I really hope you would give Hotel Diva another chance and give us the opportunity to change your impression on us. We would love to welcome you back. Best regards, Virgil Lopez Hotel Manager
    3 night trip in Mar 2013
    Scott
    US

    Hotel Diva - San Francisco
    4.0 / 5
    Excellent
    "Quaint and very nice service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    Nice rooms, but a bit small and the elevators seemed a bit outdated and moved a bit slow that the other passengers and I exchanged a weird awkward glance. The hotel service desk was very nice and were more than accommodating with making sure i had the wireless password information which definitely goes a long way with being there for business reasons. […] The shower head also didn't really move or have adjustable settings which is a small thing but a convenience i like to see Read more
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    Peter
    US

    Hotel Diva - San Francisco
    4.0 / 5
    Excellent
    "Great little centrally-located hotel!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    I'd most certainly stay here again!
    Genuine Hotels.com guest review
    6 night trip in Mar 2013
    Nick T.
    US

    Hotel Diva - San Francisco
    4.0 / 5
    Excellent
    "A Great place to stay"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Very clean, comfortable and quiet. We'll make it one of our favorite. Great value!
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Dominique
    US

    Hotel Diva - San Francisco
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Mar 2013
    A Traveller
    US

    Hotel Diva - San Francisco
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Biggest problem was no place in bathroom to put toiletries. Got upgraded and that was very nice.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Hotel Diva - San Francisco
    2.0 / 5
    Fair
    "Good location but very bad service"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      3.0
    The location of the hotel was great but the quality of service was extremely poor. FIrst of all, their deluxe rooms were quite small, we could hardly move around in the room without tripping over our luggage. Secondly, in the room that was given to us, the bathroom was in one corner of the room and the wash basin was in the other corner of the room. […] There was no wash basin in the toilet of the room. When we asked them about this, they said that all the double bed rooms were built this way. I do not understand why did decided to have it this way as it was very inconvenient. Lastly, I asked the hotel manager for a simple weighing scale to check the weight of my check-in bags for flight travel to make sure they were under 50lbs. They first gave me a broken scale and when I told them it was broken, they informed that they do not have another one nor could they purchase a new one for the guests to use. It must've been a simple cheap USD10 item but they simply refused to offer it to their guests at the hotel. In fact they told me that I could purchase it by myself from the Walgreens near to the hotel, which I felt was extremely rude. The amount of money we spent at the hotel, I did not expect this type of service from them. Every hotel I have ever visited offers it to their guests. I don't think I will ever stay here again. There are over 30 hotels in downtown SF within a 1 mile radius to this hotel with much better customer service. Read more
    Genuine Hotels.com guest review
    Response by Hotel Diva Dear FL Traveller, Please accept my sincere apology for the inconvenience you experienced during your recent stay with us. It was reported to me by one of my team members what had happened when you requested for a weighing scale. Your request should have been accommodated regardless what the circumstance might have been. Please be assured that the incident has been corrected internally and will never happen again. Hotel Diva has various room types ranging from deluxe rooms to studios, executive king rooms and specialty suites which are comparatively much bigger in size. Depending on the room type, we have sinks both inside and outside the bathroom. I hope you will give Hotel Diva another chance and give us the opportunity to change your impression on us. I know we can do much better. Best regards, Virgil Lopez Hotel Manager
    4 night family trip in Mar 2013
    A Traveller
    US

    Hotel Diva - San Francisco
    4.0 / 5
    Excellent
    "great hotel"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      2.0
    I was in town for a week and had a great time. The hotel was fairly conveniently located in downtown and easy access to everything. However the hotel was a little on the small side and we had noisy neighbors it took the staff longer to get them quiet than I would have liked. Overall I love the stay all the staff was friendly and helpful its a great […] place to stay. Read more
    Genuine Hotels.com guest review
    Trip with friends
    Mar 19, 2013
    amber
    US

    Hotel Diva - San Francisco
    2.0 / 5
    Fair
    "Good location, average hotel"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    The location of Hotel Diva is great, being right near union square and public transportation. The hotel itself is fine, but nothing to write home about. The room was small and had a strange layout (bathroom and sink were separated). Its an old renovated building, so that heat was one of those old heaters that basically had a "high" and a "low" setting […] - it too me all week to figure out how to set it so I wasn't sweating for freezing at night. The hotel was stylish, but I wouldn't rank it up with other boutique hotels in the area. Read more
    Genuine Hotels.com guest review
    Response by Hotel Diva Dear LA Traveller, Thank you for sharing your comments with Hotels.com. I'm so sorry to hear you had a bit of trouble figuring out the heater in your room. One of the changes we are looking to accomplish this year is to finish updating our HVAC units. We have started doing this last year and have completed fifty percent of the project. We are now just waiting on the rest of the units to arrive. Hotel Diva has studio rooms which are comparatively much bigger than deluxe rooms. You can find this room type on Hotels.com as well. Depending on the room type, we have sinks both inside and outside the bathroom. I hope you will consider staying with us again on your next visit to San Francisco. We would love to have you back. Best regards, Virgil Lopez Hotel Manager
    5 night business trip in Mar 2013
    A Traveller
    US

    Hotel Diva - San Francisco
    4.0 / 5
    Excellent
    "A hotel with personality"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    "mod" decor with lots of stainless steel and the quirky micro-lounges give this hotel a fun & different feel. Good service; clean, spacious room; comfortable bed; good location.
    Genuine Hotels.com guest review
    1 night romance trip in Mar 2013
    A Traveller
    US

    Hotel Diva - San Francisco
    5.0 / 5
    Outstanding
    "Overall nice hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      2.0
    • Condition
      5.0
    Bathroom was very small especially for a junior suite but besides that great value for a really nice modern hotel. Staff was excellant
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    Gregory
    US

    Hotel Diva - San Francisco
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Everyone at the hotel was very friendly and the service was great. Would definitely recommend to anyone and would stay there again. The bedding was particularly luxurious.
    Genuine Hotels.com guest review
    2 night trip with friends in Mar 2013
    Acamacho
    US

    Hotel Diva - San Francisco
    5.0 / 5
    Outstanding
    "Two Blocks from Union Square Park"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I say two blocks and some might think that's alot but they are short. This Hotel is a must see. With the modern decor and the amazing staff you will feel very welcome and pampered. The Queen and King rooms are just that. I would not say they are super small but I would not sat they are super big either but still you feel right at home in your surroundings. Just […] down the street you have the trolly that will take you right to Fishermans Wharf. Or you can hop on a double Decker tour bus and tour different areas of the city. That is well worth it id you ask me. But if you are not into that than shop your heart out cause when in Union Square all you see are stores. You name it they have it. Read more
    Genuine Hotels.com guest review
    3 night romance trip in Mar 2013
    Casey
    US

    Hotel Diva - San Francisco
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Hotel Diva - San Francisco
    5.0 / 5
    Outstanding
    "close to amazing shopping in the middle of it all"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The staff and the location bring me back here often. The listen to complaints and make changes in a very timely manner.
    Genuine Hotels.com guest review
    4 night business trip in Feb 2013
    Alicha
    US

    Hotel Diva - San Francisco
    4.0 / 5
    Excellent
    "Cutesie Boutique"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Me and my BFF had a staycation and really enjoyed Hotel Diva. Everything was awesome except for one thing. I'm not a coffee drinker, I like and drink tea. They have a tea lounge on the 7th floor but there was no tea. I called the front desk to see when it would be available, they said 9am. The tea never became available. Therefore I had to spend extra […] bucks on some Starbucks downstairs. Read more
    Genuine Hotels.com guest review
    1 night trip with friends in Mar 2013
    Erica R.
    US

    Hotel Diva - San Francisco
    5.0 / 5
    Outstanding
    "Loved It"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Perfect location, rooms were very clean and nice. Hotel has a surprise little "Pierre Bubble Room" designed by FDIM students and is a fun little lounge. I stayed there 2 nights and I am definetly going to stay there again on my next trip!
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Hotel Diva - San Francisco
    1.0 / 5
    Poor
    "Terrible"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    Really bad hotel. Terrible quality, bad amenities. It's basically a motel.
    Genuine Hotels.com guest review
    10 night trip in Feb 2013
    daniel
    US

    Hotel Diva - San Francisco
    5.0 / 5
    Outstanding
    "Great hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Could use a new elevator as the one they have now creaks, but that's really my only complaint. Would I stay here again? Absolutely in a heartbeat.
    Genuine Hotels.com guest review
    3 night trip in Feb 2013
    A Traveller
    US

    Hotel Diva - San Francisco
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Feb 2013
    A Traveller
    US

    Hotel Diva - San Francisco
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Feb 2013
    clyde
    US

    Hotel Diva - San Francisco
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Feb 2013
    A Traveller
    US

    Hotel Diva - San Francisco
    5.0 / 5
    Outstanding
    "Always my first choice-Union Square"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    Love staying here. Bummed they switched ammenities brand!!:( Bring back the 99 Sixty!
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    A Traveller
    US

    Hotel Diva - San Francisco
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US
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    Adults Children
    age 18+ 0-17

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