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Located in Waukegan (Waukegan - Gurnee), Courtyard Chicago Waukegan Gurnee is close to Six Flags Great America. Additional area attractions include James Lovell Federal Health Care Center and Visual Arts Center.
Courtyard Chicago Waukegan Gurnee has an indoor pool, a spa tub, and a fitness facility. Wireless and wired high-speed Internet access is complimentary in public areas. Business amenities at this 3-star property include a business center, a meeting/conference room, and audiovisual equipment. This business-friendly hotel offers a restaurant. Additional amenities include laundry facilities, a fireplace in the lobby, and complimentary newspapers in the lobby. Onsite parking is complimentary. This is a smoke-free property.
The 149 air-conditioned guestrooms at Courtyard Chicago Waukegan Gurnee include safes and coffee/tea makers. Guests can use the in-room complimentary wireless and wired high-speed Internet access. Televisions are equipped with pay movies. Bathrooms offer shower/tub combinations, hair dryers, and complimentary toiletries. Additional amenities include complimentary weekday newspapers and irons/ironing boards. In addition, amenities available on request include refrigerators and wake-up calls. Housekeeping is offered daily.
It was OKGenuine Hotels.com guest review
Staff was great!! Hotel had everything we needed right there, and if not everything was just around the corner. Will be staying there next time I go to the Chicago area.Genuine Hotels.com guest review
"Great hotel for Navy boot camp graduations!"
We found this hotel on the list provided by the Navy for our granddaughter's graduation from boot camp. We have had good experience with the Marriott previously, and were not disappointed.Genuine Expedia guest review
Response by Courtyard Chicago Waukegan Gurnee Dear Marci, Congratulations to your Granddaughter on her big accomplishment! We are proud to serve our Navy families and so happy you had a wonderful experience. Best of luck to your family, Christine Trippi General Manager
"Great Hotel for all!"
Awesome! Pillows were very flat though. I love every Marriott! Always excellent! Close to Navy base, restaurants, and Walmart is right next door. Has a shuttle to base if u want.Genuine Expedia guest review
Response by Courtyard Chicago Waukegan Gurnee Dear Dawn, Congratulations to your Navy Grad! We are thrilled you enjoyed your visit with us! I am happy to report we are currently working to bring our guests all new refreshing rooms, including NEW PILLOWS!!! Thank you for your loyalty to Marriott, Courtyard! Warmest regards, Christine Trippi General Manager
Convenient, clean, and a good value for the price.Genuine Hotels.com guest review
"Great place to stay!"
I was up here last weekend for my boyfriend's Navy Graduation. The hotel was easy to find and close to a lot of places to eat/shop! All of the staff I met were extremely nice and helpful. The room, pool area, and lobby were very nice and clean. I love that they have a lounge area in the lobby where you can watch tv and hang out. The courtyard area looked […] nice too, hopefully it will be warmer next time so we can use it. I'll definitely be back very soon! Read moreGenuine Hotels.com guest review
"Great Hotel for Naval Base"
Staff was very friendly and professional and allowed us to occupy our room several hours early. I intended to ask for that favor, but they offered before I could even ask. The rooms were large, clean and comfortable. The lobby was perfect for gatherings, there were many places our family could sit privately and enjoy our time together while enjoying […] their cafe that includes a Starbucks I might add. The staff also provided us with great advice about how to get to the naval base for graduation, it saved us many hours, I'm sure. Once again I did not need to ask, they offered. We usually stay at more budget oriented hotels, but the Courtyard's price was one of the best in the area. I felt I received a great value for my money and will try to stay at Courtyards in the future. Read moreGenuine Hotels.com guest review
"Navy Graduation experience"
Our stay was great. The staff and services they offered were beyond expected and always with a smile. The hotel is centrally located to lots of restaurants and common stores, such as Walmart and Target. I would recommend this hotel 100%. They also provided a shuttle to the Navy graduation at the cost of only 3 dollars PP.Genuine Hotels.com guest review
"Great for military families at graduation"
Stayed at motel for a few nights to be with my son for his graduation form Navy Boot Camp. The staff meets and greets families every week and they have it down to a science. When I make a return trip there I will book at the same motel.Genuine Expedia guest review
Response by Courtyard Chicago Waukegan Gurnee Dear Bud, Congratulations on your new Navy Grad!! We are so happy you enjoyed your stay! Our special science is that we LOVE our Navy families!! Thank you for your wonderful feedback! We would also love your review on Trip Advisor! If you have an extra moment you can simply follow this link for our page! TripAdvisor.comCHIWK. Warmest regards, Christine and the Courtyard Crew
"Great Hotel for Navy PIR"
Room was minimal, but exactly what we needed. Beds were super comfy. Good water pressure in the shower. Staff were amazing! I've never had staff as friendly or helpful as those at this hotel. There was a nice cafe/sandwich shop in the lobby where we ate breakfast each morning. Again...amazing service! We were there to attend a Navy graduation and the […] staff were able to answer all our questions and give us advice for attending the ceremony and for making travel arrangements. They also provided a shuttle to and from the graduation. $3 each way. Really took the stress out of attending. Read moreGenuine Expedia guest review
Response by Courtyard Chicago Waukegan Gurnee Dear Paige, Congratulations on your new Navy Grad!! We are thrilled you enjoyed your stay! Your wonderful feedback inspires the team to continue delivering that wonderful hospitality!! Thank you for choosing us! We would also love your review on Trip Advisor if you have an extra moment you can simply follow this link for our page! TripAdvisor.comCHIWK. Warmest regards, Christine and the Courtyard Crew
"Navy graduation celebration"
we stayed for Navy graduation. The staff was absolutely wonderful! No complaints at all and everything was within walking distance.Genuine Expedia guest review
Response by Courtyard Chicago Waukegan Gurnee Dear Navy Mom, Congratulations to your Navy Grad! Thank you so much for your wonderful review of our hotel! I'm excited to share your review with our team!! We think our Navy guests are absolutely wonderful too! Thank you for your loyalty to Marriott, Courtyard! Warmest regards, Christine Trippi General Manager
"Navy Grad Parent"
Excellent hotel that caters to the Navy parent. They offered 3rd party shuttle access to and from the Navy bootcamp graduation at the Navy RTC. Room was clean, hotel centrally located near restaurants, like most hotels near military bases, hospitality and services were great. Will stay there again if I ever have to go to Waukegan.Genuine Hotels.com guest review
"Really nice place"
The room was clean, comfortable, and warm. What more could one want?Genuine Hotels.com guest review
"Would stay there again."
Good experience. Only negatives - alarm next door went off at 6:00 a.m. each morning and no guests were in that room. Couch in room was worn and didn't look pleasing.Genuine Expedia guest review
Response by Courtyard Chicago Waukegan Gurnee Dear Jayna, Thank you so much for your feedback! This really helps us to improve our product and service! I am happy to tell you that we are in the middle of refreshing all of our guest rooms; including NEW SOFA BEDS!!! :) I sincerely apologize for the unexpected clock alarm and I am grateful for your patience and understanding! Thank you very much again and we hope to have you as our guest again. Warmest regards, Christine Trippi General Manager
"Ideal Location for Access to Naval Base"
Wonderful location. Good service, computer access, and Wi-Fi. Restaurants near-by. Disappointed that coffee was not available past 10 AM in the lobby. Starbucks is right next door, however. An in-door pool was available though not used by our family. Very helpful to have shuttle service for Navy Graduation....a big plus!!Genuine Hotels.com guest review
"Perfect hotel for Navy families!"
Recently attended a Naval Graduation. The location of this hotel is perfect for your graduate to relax before his/her leave expires. Also, the location to the Naval facility is also perfect for families. Couldn't have had a better hotel!Genuine Expedia guest review
Liked the swimming pool, jacuzzi, bed spreads, small restraunt with Starbucks.Genuine Expedia guest review
Friendly service, room s were pretty clean. couch was soiled bad.Genuine Expedia guest review
"Great for RTC graduation"
Stayed here for RTC Graduation. Very close to RTC, very nice and comfotable stay. The staff is excellent and helpfull. You wont be dissapointed.Genuine Expedia guest review
"good for the price"
The hotel staff were friendly. The hotel space outside of the room was well maintained. The food was good, the food service was excellent. The convenience of having food, space to relax and computer services was excellent. The room was not comfortable because of the old mattress, old sheets, old towels, and old pillows.Genuine Hotels.com guest review
"Great Naval family gathering place"
This a perfect setting for the Naval graduation family. Very nice and clean and there is extra seating areas for family gatherings. The front desk staff was exceptional and very helpful with ideas for day trips to Chicago and local resturant picks. There were neighboring places to eat and shop, if needed. The shuttle to the graduation was helpful, so […] we didn't have to worry about driving and parking on base. Very reasonable! The only complaint was the couch in our room was well worn and sad looking. This is a minor complaint. I would recommend this to any Navy graduate's family. Read moreGenuine Expedia guest review
Thank you for dirctions and the helpful hint to stay on numbered roads to stay out of bad! ! places. Also if I know you had a shuttle to the Navey base for only $2 ,I would have book you frist.Genuine Hotels.com guest review
Very well kept. staff very friendly and helpful. Short stay but enjoyed itGenuine Expedia guest review
"Nice affordable hotel"
The hotel is in a good location with some shopping & restaurants nearby. Only 10-15 minutes away from the naval base. Rooms were clean and staff was friendly. We would definitely stay here again.Genuine Hotels.com guest review
Response by Courtyard Chicago Waukegan Gurnee Thank you so much for sharing your positive feedback with other travelers! We take pride in providing a great experience for all of our Navy families! On behalf of our entire team, we look forward to your return visit! Warmest regards,
"wonderful hotel for anyone visiting."
they were very helpful and friendly to me and my son, who just graduated from boot camp.the bistro was has very good food and friendly employees.Genuine Expedia guest review
Friendly staff, convenient to Gurnee area. Will be staying here again in the future.Genuine Hotels.com guest review
Response by Courtyard Chicago Waukegan Gurnee Thank you for your positive Hotels.com post! We are glad you enjoyed your trip to Waukegan/Gurnee and look forward to your return visit!!
"won't be going back."
The worst Marriott I have ever stayed at....sofa bed mattress was terrible, smelled and dirty. Blanket had holes in it.....bed mattress was broke down and old. Hallway carpet was dirty. Not a good hotel.Genuine Hotels.com guest review
Response by Courtyard Chicago Waukegan Gurnee I am so sorry your visit did not meet both of our expectations. Our team is a very committed group and even though we strive to provide a perfect 10, sometimes we miss that mark. I would very much like to speak to you personally about your stay to see how we might regain your trust and loyalty. Please feel free to contact me at the below contact number or email. I would like to take the time to also let you know that on top of our modernization to our lobby area this year; our hotel will be remodeling all of our guest rooms in 2012, bringing you the most updated modern conveniences of travel. On behalf of all of us at the Marriott Courtyard Waukegan, we look forward to making your return visit perfect!
"Close to Gurnee Mills & Six Flags!"
So happy I went with the best hotel according to customer reviews. We were pleased with our stay & would definitely stay there again.Genuine Hotels.com guest review
Response by Courtyard Chicago Waukegan Gurnee Thank you so much for your excellent review and for choosing the Courtyard in Waukegan/Gurnee! On behalf of the entire Courtyard Crew we look forward to your return visit!
Great, glad we stayed there, the bed was wonderful, . But there were different choices around the vicinity. Especially liked the fact that we were able to receive a discount on our cab ride from Ohare airport. Recommended a great cab companyGenuine Expedia guest review
The staff was very helpful, hotel was clean, quiet and had comfortable beds and pillows. Very nice, we would definitely stay here again.Genuine Expedia guest review
The Hotel was great but the shuttle service for the U.S. Navy boot camp graduation was terrible, very disorganized.Genuine Hotels.com guest review
Great place. They have a rate discount with Rosalind Franklin University, the naval base and Abbott. So call the hotel directly, the price may be cheaper.Genuine Expedia guest review
"The Courtyard Marriott in Waukegan, Illinois"
The Courtyard Marriott, Waukegan, IL should be everyone's choice when visiting the area. The staff is absolutely top-notch, the rooms, restaurant and grounds are 5 stars! I attended my son's graduation from U.S. Navy basic training at Great Lakes so the shuttle service from the Marriott was a huge plus. Also, the hotel is situated across the street […] from restaurants and shopping, including Dunkin' Donuts! Read moreGenuine Hotels.com guest review
"Courtyard by Marriott, Waukegan, IL"
This is one of the nicest, friendliest, efficient, cleanest.....etc. Courtyards we have stayed in. Everything from the room to the pool to the restaurant was excellent. We found all the staff (in each area) to be excellent and very friendly.Genuine Hotels.com guest review
"Marriot Courtyard in Waukegan, Ill"
I was expecting a courtyard to have more amenities such as a microwave, in addition to a fridge. I have also been to courtyards that had more of a sitting room area within the rooms. The queen mattress definitely needed to be "turned" or replaced as it sagged significantly on the side closest to the night stand and the hair dryer was not "reliable", […] it had some sort of glitch in the cord that provided intermittent power. The loaction was great with a Denny's and Starbucks next door and a Wal-mart across the street. I think they have slipped in some comfort and service because the location is good and there are families arriving every weekend for boot camp graduation. Which is why I would recommend it, but personally I will try out one of the other two nearby hotels next visit. Read moreGenuine Hotels.com guest review
"Good and Affordable Place To Stay"
The room was great overall and convenient to many things. The pillows were not very comfortable but there were many and the mattress didn't seem very new but comfortable. I would stay there again and recommend it to my friends.Genuine Expedia guest review
Great hotel for the price. Location was pretty good too. Absolutely enjoyed Anastasia's right out our back door, great food & owners!Genuine Hotels.com guest review
"Really enjoyed the Courtyard Marriott"
The Courtyard Marriott Waukegan is in a great location, close to restaurants, shops, groceries, freeways, gas, mall, etc. It is only about 4mi from the Great Lakes Naval Station and was a perfect place to stay for our sons RTC graduation. The hotel lobby is beautifully remodeled and a wonderful place to hang out, visit, use the internet, get food and […] drinks in the bistro and the free coffee in the morning tasted great. This is the first hotel I have ever stayed that finally had big, flat screen HDTV's in the rooms. It was awesome. The showers were hot, the rooms were clean and quiet and there were NO signs of bed bugs. Only downer was the slow wifi - they need to upgrade this as it dragged on like DSL 10yrs ago. Read moreGenuine Expedia guest review
Everything was GREAT! Staff was very accomodating and let me chose where my room was located, great ammenities onsite and location couldn't be better.Genuine Expedia guest review
Hotel was very clean, looked like it was recently renovated (looked new) staff was very friendly and helpful. I would definately stay there again.Genuine Expedia guest review
"I would recommend this hotel"
My room did not have a microwave and some rooms did not have a refrigerator. I expected to have those things, but I guess I didn't read the fine print! The bed faced the balcony so you had to turn your body to watch the T.V. Overall the room was very nice, except for the paper thin walls. I have stayed in many hotels and never had an issue, but it […] seemed like my room shared a vent with the room next to me. It was rather unpleasant around midnight. Overall this was a great hotel, I was here for the navy graduation. The shuttle service was cheap and quick. They are mini vans that drive you there and they are quick and safe! Read moreGenuine Expedia guest review
"Great stay - At a great price!"
No complaints whatsoever, clean, spacious rooms, great balcony off of EVERY room, fitness center, pool and hot tub all clean and working order, late check out at noon, great food/bar. Reasonable proce too, will definately come back!Genuine Expedia guest review
The Hotel was well located for the Navy Graduation that the 4 of us attended. We had purchased the better room with the 2 queen beds with breakfasts for the 2 days, We never recieved the breakfasts, all though it was purchased thru Expedia it some how was not communicated to the hotel. Exspedia did give me a 25 dollar coupon toward my next room. The […] staff was curtious when they were around. It was hard to get someone at the front desk in the early hours. We went to the bar for a nite cap and waited 10 minutes for some one to show up. They also have a shuttle service to the Graduation cerimony. This service is indepenent of the hotel and is more of a mini van taxi than a shuttle. The charge is 3$ perperson each way, but is still better then dealing with getting a vehical on base early in the morning and dealling with the long lines. Read moreGenuine Expedia guest review
Clean and up to date.Genuine Hotels.com guest review
"We would stay here again"
If we return to Chicago, we would stay here again. It was very nice, clean, quiet, cozy and close to any type of shops or restaurants you might need.Genuine Expedia guest review
Very nice and very clean comfortable hotel! I was very impressed with the cleanliness of the pool area. We were there to visit Six Flags Fright Fest and we had a blast! Will definately be returning next year.Genuine Hotels.com guest review
"Courtyard Marriott in Waukegan"
I was in Waukegan to attend my son's Navy graduation. The hotel was very clean, room was great and had a very comfortable bed. Employees were pleasant and courteous. I would stay there again if I had to visit Chicago.Genuine Hotels.com guest review
My family and I enjoyed our one nights' stay at your hotel. It was spacious and comfy.Genuine Expedia guest review
Very poor customer service couldn't check in at time promised for wedding. Never called to tell us room was ready. Set up shuttle service to wedding and hotel didn't have enough room on shuttle for all hotel guests and was late to pick up everyone and drop off. Hotel room was old and dirty. I wouldn't stay at this hotel.Genuine Hotels.com guest review
"The BEST place to stay when attending Navy Graduation!!!"
Arrived late Thursday eve before my son's graduation from the US NAVY RTC. The front desk personnel were amazing. The manager greeted us and explaned everything to expect during the ceremony, advised us on the shuttle service available to the RTC (very inexpensive, i think it was $6.00 round trip). We had a rental car, and she explained to us the lines […] can be long, you have to arrive early to get through security, so the shuttle may be the best option for you. She also informed us of what my son may experience during his liberty, he could be tired and just want to sleep, he may want to take a long hot shower, he may want a favorite food, etc. She was available to answer any questions, refer us to a restaurant or any other venue he may want to attend. I loved the visit, i am scared of traveling and being in unfamiliar surroundings - they made my travels calm and comfortable. I LOVE THIS PLACE!!! I know it was a little more expensive that the other surrounding hotels, it was worth the money. HIGHLY RECOMMENDED TO ANYONE ATTENDING GRADS AT RTC! Clean, quiet, pristine rooms - looked like new. Thank you Courtyard by Marriott! Read moreGenuine Expedia guest review
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