All hotels in Provo, Utah, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here252 W 2230 N, Provo, UT, 84604, United States of America, ‏‎855-239-9485
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4.6 / 5Outstanding

Score breakdown (from 233 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.6
  • Comfort
    4.6
  • Condition
    4.5
  • Neighborhood
    4.7
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5.0 / 5Outstanding
"The way travel should be"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved the 2 bedroom suite we stayed in. Clean, comfortable, great shower, helpful kitchen. Very complete breakfast also. Close to BYU and many eating establishments. Nice service from the front desk. In the middle of the night we needed a wheelchair on an emergency basis and they had one immediately brought to our room. I'd love to stay here every time we visit Provo.
Genuine Hotels.com guest review
3 night family trip Mar 19, 2015
A Traveler
US
5.0 / 5Outstanding
"The Brothers-in-Chains Are Marriott Men Now!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Superb. Our party was treated with five-star service, while the room rate was about half of what one might expect for such a studio suite.
Genuine Hotels.com guest review
2 night business trip Mar 6, 2015
Whimsical
US
4.0 / 5Excellent
"Excellent stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Excellent service. Very good room condition and cleanliness. Highly recommend.
Genuine Hotels.com guest review
2 night business trip Feb 16, 2015
Arkadiusz
US
4.0 / 5Excellent
"We had a nice time!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We enjoyed the stay at the hotel and I was impressed with the selection of breakfast food. The hotel staff was very friendly and helpful. It was crowded but we didn't mind.
Genuine Hotels.com guest review
1 night family trip Feb 14, 2015
A Traveler
US
5.0 / 5Outstanding
"Best Hotel in Provo!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The stay at the Residence Inn was absolutely wonderful! The staff member asked us where would would prefer to have our room, and they made it happen. We will definitely be coming back to this location--it was the best we have had in a long time.
Genuine Hotels.com guest review
1 night romance trip Feb 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Traveling"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The gentleman that checked us in couldn't have been nicer or more accommodating.
Genuine Hotels.com guest review
1 night family trip Feb 5, 2015
Denise
US
5.0 / 5Outstanding
"Traveler"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This particular Residence Inn is the best I have ever stayed in. All of them are great, but the people who work at this particular hotel are a step above the others.
Genuine Hotels.com guest review
2 night romance trip Jan 30, 2015
Robert
US
4.0 / 5Excellent
"nice place to stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
great.
Genuine Hotels.com guest review
1 night family trip Dec 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Good food, good service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Breakfast was great, better than the typical continental breakfast! Beds were comfortable, and service was superb!
Genuine Hotels.com guest review
2 night family trip Jan 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Very Pleasant Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We had a very pleasant stay on Christmas Eve and Christmas Day. The front desk help was great. We chose a top floor suite and we were located in a corner. We never heard any neighbors or experienced any disturbances. The bed was very comfortable. All plumbing worked well. The climate control was convenient. Overall very pleased with our stay.
Genuine Hotels.com guest review
2 night family trip Dec 24, 2014
Mark
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It was fine. A bit pricy but good overall. If I can't submit this review because it is asking for more information, I will just cancel.
Genuine Expedia guest review
Other trip Jan 2, 2015
David
US
4.0 / 5Excellent
"Comfortable week long stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Close to BYU and comfortable for a week long stay.
Genuine Expedia guest review
Other trip Dec 30, 2014
David
US
5.0 / 5Outstanding
"We will be back for sure."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel was warm and friendly. The staff was kind and the room was big and cozy. Great beds. Good internet. Great location. Great and full breakfast. If you have kids stay here. You won't regret it.
Genuine Hotels.com guest review
4 night family trip Dec 19, 2014
Samuel
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great experience! Room had a kitchen for cooking/eating in the room. And great breakfast in the morning. Shuttle available for in town trips M-F.
Genuine Expedia guest review
Other trip Dec 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Very Homey!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A great place to stay and a great price!
Genuine Hotels.com guest review
2 night family trip Nov 29, 2014
Carla
US
5.0 / 5Outstanding
"Nice mid price hotel. Nice breakfast!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
No problems! Great hotel. Clean free breakfast. Quiet. Friends lynda staff
Genuine Expedia guest review
Other trip Nov 20, 2014
business travle
US
4.0 / 5Excellent
"Clean and close"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
i have stayed here many times. very convenient, good value for the money. plenty of space. nice breakfast. very clean.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
excellent customer service, beautiful hotel, clean rooms, great breakfast.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Just a had a getaway for a couple to cook each other dinner was awesome had everything we needed. Had a great time would stay there again
Genuine Hotels.com guest review
1 night romance trip Nov 14, 2014
Orlando
US
5.0 / 5Outstanding
"Great Hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was a great hotel. Very clean, breakfast was great and free! Hotel was very clean, couldn't ask for anything more! Thank you!
Genuine Hotels.com guest review
3 night trip with friends Nov 5, 2014
Cheryle
US
5.0 / 5Outstanding
"Great trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We always enjoy staying here. We like the extra room.
Genuine Hotels.com guest review
1 night family trip Nov 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Loved it!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved it! It was quiet, clean, comfortable, and the breakfast was terrific! We've been here before, and we'll come again.
Genuine Hotels.com guest review
3 night family trip Oct 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Teaching"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel offers a quiet location close to restaurants and grocery stores. The room was quiet and I enjoyed the thermostat to control the temperature. Only complaint was maintenance cleaned the carpets and had a blower fan at night outside my room until I had to call to request it be turn off at 9:45 p.m.
Genuine Expedia guest review
Other trip Nov 4, 2014
DJ
US
5.0 / 5Outstanding
"great location, service and room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great place to stay in Provo. Rooms have plenty of space and kitchen. Will stay here every time we come to Provo.
Genuine Hotels.com guest review
1 night trip Oct 24, 2014
A Traveler
US
4.0 / 5Excellent
"Nice place in a good spot"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great hotel with a good staff. Only complaint was how loud the housekeeping staff was while cleaning adjacent rooms, making it very difficult to sleep during the day. Breakfast was good and the hotel is close to the BYU Marriot Center where I was working. Very convenient location.
Genuine Hotels.com guest review
13 night business trip Oct 6, 2014
Kenneth
US
5.0 / 5Outstanding
"Nice hotel - great location - relaxing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel is tucked away next to the Provo River. Friendly staff, relaxing environment. We will definitely stay here again.
Genuine Expedia guest review
Other trip Oct 6, 2014
A Traveler
US
3.0 / 5Good
"A little expensive"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
This was a little expensive for what you get. That being said, the room was clean and comfortable, the included continental breakfast, adequate. Would probably not come back..
Genuine Hotels.com guest review
1 night trip Sep 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Beautiful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel is wonderful Was worried about only a king bed, but we walked into the room and it was very large, even had a kitchen area. Walking distance to restaurants.
Genuine Expedia guest review
Other trip Sep 13, 2014
Sharon
US
5.0 / 5Outstanding
"Nice hotel and close to the center of town"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Was a nice room. Everything was clean. I can only fault it for not having an in house place to Lunch and Dinner.
Genuine Expedia guest review
Other trip Sep 10, 2014
Shaley
US
5.0 / 5Outstanding
"One of the nicest we've stayed in"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We travel a lot and this is by far one of the best places. EXTREMELY clean, great rate, and friendly staff. Would highly recommend !
Genuine Expedia guest review
Other trip Sep 9, 2014
Lisa
US
5.0 / 5Outstanding
"What more could I want."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A great place to stay with enjoyable rooms and great and friendly staff. Very clean with the best soap, shampoo, etc products.
Genuine Hotels.com guest review
1 night trip Sep 2, 2014
A Traveler
US
4.0 / 5Excellent
"Great value"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
We stayed here on our way to Wyoming's national parks. This was the best deal of our two week road trip. The room was spacious, although there was considerable wear on the living room furniture. The only thing that was missing was dish soap to clean up a few things we had used including my travel mug. I ended using bar soap, which was a little odd, seeing as there was a full kitchen! Breakfast was great. Did miss having an ice machine available, especially since there was no ice in the freezer in our room. We had to ask for it at the front desk.
Genuine Hotels.com guest review
1 night family trip Aug 9, 2014
Kathy
US
5.0 / 5Outstanding
"Great amenities"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed a week and really have no complaints. The suite was comfortable. THere are no rooms with views of mountains but with the free shuttle service daily and the great breakfast every morning we can't complain. Staff was exceptional and the rooms were clean. Will definitely stay again.
Genuine Expedia guest review
Other trip Aug 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Great place to stay in Provo"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel staff was awesome, room was even better than advertised, we're contemplating a return because of our great stay!
Genuine Expedia guest review
Other trip Jul 25, 2014
AJ
US
5.0 / 5Outstanding
"Comfy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Met all expectations. My favorite place to stay in the Provo-Orem area
Genuine Hotels.com guest review
3 night trip Jul 18, 2014
A Traveler
US
5.0 / 5Outstanding
"Loved the whole thing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I loved it. The service was great the employees very kind and courteous and the place was great. Definitely will recommend it
Genuine Hotels.com guest review
1 night trip Jun 13, 2014
Maricela Knapp
US
5.0 / 5Outstanding
"Convenient"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice property, conveniently located to UVU & BYU. Quiet except for kids running in the hall.
Genuine Expedia guest review
Other trip May 25, 2014
Phil
US
4.0 / 5Excellent
"convient to the highway"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The staff was one of the best we ever encountered. We travel yearly for business and found this hotel to be ranked up with the 4 star hotels. The general manager took extra effort to make us feel comfortable and make our stay memorable. She was very concerned about our comfort and our needs.
Genuine Hotels.com guest review
2 night trip May 16, 2014
T & S
US
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved staying here check in was quick the young woman checking us in was so friendly and offered all the information we needed before even asking. Great employee. Great breakfast. Room comfortable. Will stay here agin for sure!
Genuine Hotels.com guest review
1 night trip May 9, 2014
World traveler
US
3.0 / 5Good
"time for a renovation"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Have been staying here for years but the place is showing its age. Staff is always very helpful but this is the first time I considered not coming back. Time for a renovation.
Genuine Hotels.com guest review
2 night trip Apr 26, 2014
James
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Wonderful place to stay. Very helpful staff. Great breakfast.
Genuine Expedia guest review
Other trip Apr 28, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful as usual. Breaskfast was great, as was the service, and the friendliness of the staff
Genuine Hotels.com guest review
1 night trip Apr 11, 2014
A Traveler
US
4.0 / 5Excellent
"Beautiful room, breakfast lacking"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The room was comfortable and well appointed. Comfy bed. Didn't care for the breakfast. The ham slices floating in water was pretty disgusting.
Genuine Expedia guest review
Other trip Apr 5, 2014
angela
US
5.0 / 5Outstanding
"Great hotel for parents of BYU students."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed for 3 nights to visit our BYU student - our ground floor room was lovely! Very clean, thoughtfully laid out and the staff was extremely friendly. The whole family enjoyed the morning breakfast - thank you to the great gals who staff the dining area!
Genuine Expedia guest review
Other trip Apr 1, 2014
Nina
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The rooms were very comfortable. We enjoyed having two tv's. The pool was a nice size and open until 11 PM. The breakfast was amazing!
Genuine Hotels.com guest review
1 night trip Feb 28, 2014
Cheri
US
2.0 / 5Fair
"Poor maintenance; tight parking"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    4.0
Couldn't unplug a toilet in a reasonable amount of time. Had to use the restroom in the lobby. Parking lot doesn't seem to have extra spaces and they seem narrow. There were tons of comcast vans in the lot and they overflowed one space leaving little or no place to park. Given that Provo allows liberal booting of improperly parked cars, the size of the lot is an issue. Room furniture (couch & chair) feel more like implements of torture than a place to relax.
Genuine Hotels.com guest review
3 night trip Feb 6, 2014
Walter
US
5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was the best. The breakfast buffet was great. We laughed went we continued our trip to LA and they wanted $22 for a lessor buffet that what this hotel gave out for free. anytime I have to go to Provo this is where I will be staying. Thank you
Genuine Hotels.com guest review
3 night business trip Jan 27, 2014
Tim
US
5.0 / 5Outstanding
"Home Away from Home"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
So relaxing, spacious & comfortable - would stay again. Delicious breakfasts offered every morning ...... great location......highly recommend!!
Genuine Hotels.com guest review
5 night trip Jan 27, 2014
Dana
US
5.0 / 5Outstanding
"Great room, great service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved our stay. No complaints. Staff was very accommodating. Having kitchen let us eat romantic candle lit dinners and save enough money to make up the difference with a cheaper motel. Good breakfast every day and complimentary dinners once or twice a week! Near BYU, shopping, restaurants, but nice and quiet.
Genuine Hotels.com guest review
12 night trip Dec 30, 2013
Bob
US
5.0 / 5Outstanding
"Very pleased - Would stay again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We loved our stay. The suites are great. Very comfortable bed and an efficient layout. We practically felt we had a home away from home. We spent Christmas Eve and Christmas Day. The breakfast is good. Front desk employees were cheerful and helpful even when working on these holidays. We had a toilet flood late one night and although maintenance staff were not available, the lady working the front desk immediately came to assist us. Towels were provided and we were able to vacate our suite and enter the very adjacent suite to ours. Now this was great service!
Genuine Hotels.com guest review
2 night trip Dec 24, 2013
Mark O.
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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