Excellent service. Very good room condition and cleanliness. Highly recommend.Genuine Hotels.com guest review
"We had a nice time!"
We enjoyed the stay at the hotel and I was impressed with the selection of breakfast food. The hotel staff was very friendly and helpful. It was crowded but we didn't mind.Genuine Hotels.com guest review
"Best Hotel in Provo!"
The stay at the Residence Inn was absolutely wonderful! The staff member asked us where would would prefer to have our room, and they made it happen. We will definitely be coming back to this location--it was the best we have had in a long time.Genuine Hotels.com guest review
The gentleman that checked us in couldn't have been nicer or more accommodating.Genuine Hotels.com guest review
This particular Residence Inn is the best I have ever stayed in. All of them are great, but the people who work at this particular hotel are a step above the others.Genuine Hotels.com guest review
"nice place to stay"
great.Genuine Hotels.com guest review
"Good food, good service"
Breakfast was great, better than the typical continental breakfast! Beds were comfortable, and service was superb!Genuine Hotels.com guest review
"Very Pleasant Stay"
We had a very pleasant stay on Christmas Eve and Christmas Day. The front desk help was great. We chose a top floor suite and we were located in a corner. We never heard any neighbors or experienced any disturbances. The bed was very comfortable. All plumbing worked well. The climate control was convenient. Overall very pleased with our stay.Genuine Hotels.com guest review
"We will be back for sure."
This hotel was warm and friendly. The staff was kind and the room was big and cozy. Great beds. Good internet. Great location. Great and full breakfast. If you have kids stay here. You won't regret it.Genuine Hotels.com guest review
A great place to stay and a great price!Genuine Hotels.com guest review
"Nice mid price hotel. Nice breakfast!"
No problems! Great hotel. Clean free breakfast. Quiet. Friends lynda staffGenuine Expedia guest review
"Clean and close"
i have stayed here many times. very convenient, good value for the money. plenty of space. nice breakfast. very clean.Genuine Expedia guest review
excellent customer service, beautiful hotel, clean rooms, great breakfast.Genuine Expedia guest review
Just a had a getaway for a couple to cook each other dinner was awesome had everything we needed. Had a great time would stay there againGenuine Hotels.com guest review
This was a great hotel. Very clean, breakfast was great and free! Hotel was very clean, couldn't ask for anything more! Thank you!Genuine Hotels.com guest review
We always enjoy staying here. We like the extra room.Genuine Hotels.com guest review
Loved it! It was quiet, clean, comfortable, and the breakfast was terrific! We've been here before, and we'll come again.Genuine Hotels.com guest review
The hotel offers a quiet location close to restaurants and grocery stores. The room was quiet and I enjoyed the thermostat to control the temperature. Only complaint was maintenance cleaned the carpets and had a blower fan at night outside my room until I had to call to request it be turn off at 9:45 p.m.Genuine Expedia guest review
"great location, service and room"
Great place to stay in Provo. Rooms have plenty of space and kitchen. Will stay here every time we come to Provo.Genuine Hotels.com guest review
"Nice place in a good spot"
Great hotel with a good staff. Only complaint was how loud the housekeeping staff was while cleaning adjacent rooms, making it very difficult to sleep during the day. Breakfast was good and the hotel is close to the BYU Marriot Center where I was working. Very convenient location.Genuine Hotels.com guest review
"Nice hotel - great location - relaxing"
Hotel is tucked away next to the Provo River. Friendly staff, relaxing environment. We will definitely stay here again.Genuine Expedia guest review
"A little expensive"
This was a little expensive for what you get. That being said, the room was clean and comfortable, the included continental breakfast, adequate. Would probably not come back..Genuine Hotels.com guest review
This hotel is wonderful Was worried about only a king bed, but we walked into the room and it was very large, even had a kitchen area. Walking distance to restaurants.Genuine Expedia guest review
"Nice hotel and close to the center of town"
Was a nice room. Everything was clean. I can only fault it for not having an in house place to Lunch and Dinner.Genuine Expedia guest review
"One of the nicest we've stayed in"
We travel a lot and this is by far one of the best places. EXTREMELY clean, great rate, and friendly staff. Would highly recommend !Genuine Expedia guest review
"What more could I want."
A great place to stay with enjoyable rooms and great and friendly staff. Very clean with the best soap, shampoo, etc products.Genuine Hotels.com guest review
We stayed here on our way to Wyoming's national parks. This was the best deal of our two week road trip. The room was spacious, although there was considerable wear on the living room furniture. The only thing that was missing was dish soap to clean up a few things we had used including my travel mug. I ended using bar soap, which was a little odd, […] seeing as there was a full kitchen! Breakfast was great. Did miss having an ice machine available, especially since there was no ice in the freezer in our room. We had to ask for it at the front desk. Read moreGenuine Hotels.com guest review
We stayed a week and really have no complaints. The suite was comfortable. THere are no rooms with views of mountains but with the free shuttle service daily and the great breakfast every morning we can't complain. Staff was exceptional and the rooms were clean. Will definitely stay again.Genuine Expedia guest review
Response by Residence Inn by Marriott Provo Dear Guest, Thank you very much for taking the time to leave a review in regards to your recent stay at our Residence Inn Provo. We are thrilled to hear that you enjoyed your stay. Thank you for mentioning our shuttles and other amenities that we offer to our guests. We are excited to see you again when you return. Have a wonderful day! Warmest Regards, Michael Gregson
"Great place to stay in Provo"
Hotel staff was awesome, room was even better than advertised, we're contemplating a return because of our great stay!Genuine Expedia guest review
Response by Residence Inn by Marriott Provo Dear Guest, Thank you for taking the time to write a review of our Residence Inn Provo. We are thrilled to hear that you are going to be coming back soon and assure you that we will take great care of you during your stay. Thank you for your comments about our rooms as well! We look forward to seeing you soon. Have a wonderful day!
Met all expectations. My favorite place to stay in the Provo-Orem areaGenuine Hotels.com guest review
Response by Residence Inn by Marriott Provo Dear Guest, Thank you for providing feedback in regards to your hotel stay at our Residence Inn Provo. We are so excited to hear that you enjoy staying with us and plan on returning. Please let me know when you are ready to make reservations for your next visit so I can assure that have a wonderful visit! Have a great day!
"Loved the whole thing"
I loved it. The service was great the employees very kind and courteous and the place was great. Definitely will recommend itGenuine Hotels.com guest review
Nice property, conveniently located to UVU & BYU. Quiet except for kids running in the hall.Genuine Expedia guest review
"convient to the highway"
The staff was one of the best we ever encountered. We travel yearly for business and found this hotel to be ranked up with the 4 star hotels. The general manager took extra effort to make us feel comfortable and make our stay memorable. She was very concerned about our comfort and our needs.Genuine Hotels.com guest review
Response by Residence Inn by Marriott Provo I am thrilled to learn that you ennjoyed your edxperience. Thank you for providing a wonderful review. We look forward to your return. General Manager
Loved staying here check in was quick the young woman checking us in was so friendly and offered all the information we needed before even asking. Great employee. Great breakfast. Room comfortable. Will stay here agin for sure!Genuine Hotels.com guest review
"time for a renovation"
Have been staying here for years but the place is showing its age. Staff is always very helpful but this is the first time I considered not coming back. Time for a renovation.Genuine Hotels.com guest review
Wonderful place to stay. Very helpful staff. Great breakfast.Genuine Expedia guest review
Wonderful as usual. Breaskfast was great, as was the service, and the friendliness of the staffGenuine Hotels.com guest review
"Beautiful room, breakfast lacking"
The room was comfortable and well appointed. Comfy bed. Didn't care for the breakfast. The ham slices floating in water was pretty disgusting.Genuine Expedia guest review
Response by Residence Inn by Marriott Provo Dear valued guest, I want to thank you for chososing to stay at the Provo Residence Inn by Marriott. We appreciate you taking the time to fill out a review concerning your most recent stay . It is our goal to ensure you have a terrific experience. I'm happy to know that overall you enjoyed your stay. Thank you for leetting me know concerning the ham slices. I will ensure to pass on your information to our breakfast staff so that we can provide only the best experience. Have a terrific day, Brady Willardson General Manager - Provo Residence Inn
"Great hotel for parents of BYU students."
Stayed for 3 nights to visit our BYU student - our ground floor room was lovely! Very clean, thoughtfully laid out and the staff was extremely friendly. The whole family enjoyed the morning breakfast - thank you to the great gals who staff the dining area!Genuine Expedia guest review
The rooms were very comfortable. We enjoyed having two tv's. The pool was a nice size and open until 11 PM. The breakfast was amazing!Genuine Hotels.com guest review
"Poor maintenance; tight parking"
Couldn't unplug a toilet in a reasonable amount of time. Had to use the restroom in the lobby. Parking lot doesn't seem to have extra spaces and they seem narrow. There were tons of comcast vans in the lot and they overflowed one space leaving little or no place to park. Given that Provo allows liberal booting of improperly parked cars, the size of […] the lot is an issue. Room furniture (couch & chair) feel more like implements of torture than a place to relax. Read moreGenuine Hotels.com guest review
Response by Residence Inn by Marriott Provo Mr. Walter, I am deeply sorry that your request and needs were not taken care of. I have taken immediate steps to ensure it does not happen again. I promise to make certain all of your needs are taken care of during all future stays. warm regards, Brady Willardson General Manager
The staff was the best. The breakfast buffet was great. We laughed went we continued our trip to LA and they wanted $22 for a lessor buffet that what this hotel gave out for free. anytime I have to go to Provo this is where I will be staying. Thank youGenuine Hotels.com guest review
"Home Away from Home"
So relaxing, spacious & comfortable - would stay again. Delicious breakfasts offered every morning ...... great location......highly recommend!!Genuine Hotels.com guest review
"Great room, great service"
Loved our stay. No complaints. Staff was very accommodating. Having kitchen let us eat romantic candle lit dinners and save enough money to make up the difference with a cheaper motel. Good breakfast every day and complimentary dinners once or twice a week! Near BYU, shopping, restaurants, but nice and quiet.Genuine Hotels.com guest review
"Very pleased - Would stay again"
We loved our stay. The suites are great. Very comfortable bed and an efficient layout. We practically felt we had a home away from home. We spent Christmas Eve and Christmas Day. The breakfast is good. Front desk employees were cheerful and helpful even when working on these holidays. We had a toilet flood late one night and although maintenance staff […] were not available, the lady working the front desk immediately came to assist us. Towels were provided and we were able to vacate our suite and enter the very adjacent suite to ours. Now this was great service! Read moreGenuine Hotels.com guest review
Response by Residence Inn by Marriott Provo Hi Mark, I am so happy you stayed with us and to know that my staff were able to take care of you. I look forward to your return. Have a terrific day, Brady Willardon General Manager - Provo Residence Inn by Marriott
"Close to BYU, MTC, etc."
A very nice place to stay. The BEST staff ever. Super friendly and helpful. Dinner was provided and so was breakfast and that saved us time and money. The Expedia rate was $20 cheaper than anything posted on the Marriott website.Genuine Expedia guest review
"Pleasant hotel in good area"
We stayed here before heading up to my mothers house in the neighborhood up the bench. It was very convenient and was a good, clean, well maintained hotel. It was exactly what we needed. The only objection was that the shampoo, lotion, and conditioner were almost empty when we checked in. Not sure if it was overlooked.Genuine Hotels.com guest review
"Overall, great hotel."
The hotel was very nice and I enjoyed my stay. The reason I gave a 3 on the cleaniness of the room was because of an incident that happened on my last day there. A housekeeper left their used gum on my bathroom counter. Other than that gross encounter, I really did enjoy the hotel.Genuine Hotels.com guest review
"Perfect Hotel, perfect location!"
After staying at a horrible hotel that was supposed to be a good hotel, this was heaven! I just booked a standard King room (I think) and as it was Thanksgiving weekend and I wanted to stay at this hotel I was limited, however we got in at 1:00am and maybe got the only room left, because it had a full kitchen with pots & pans and the whole shabang. […] The location was a little further from our original destination, however going further south has proved to be a mistake in the past. Despite just wanting to see family, we were in the perfect location to see everything from SLC down to Santaquin, UT where our kids lived as well as BUY. I think the room we got may have been an accident so don't plan on it, but that gave us the idea to stay their next year for a week and see family and everything else all from one location. Of course the bed was comfy and clean, the room very spacious, the bath was cleaned to perfection with no signs of dirty or chipped grout and plenty of room for two to put clothes away for a longer stay. Plenty of new things to see and do even to people who have been there before and finding it was simple. Can't wait to go back and stay for more than 2 nights. Perfect for us Grandparents who have grandkids nearby who delight in the pool and other things nearby. Read moreGenuine Hotels.com guest review
Great.Genuine Hotels.com guest review
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