Riviera Hotel And Casino - Las Vegas 36.13623, -115.16218

At check in, the first thing the clerk said when I presented my reservation was, "There's a $3.96 surcharge." I said, "For what?" She said "It's just a surcharge." I replied, "Are you just changing the price arbitrarily or is there a surcharge for something specific?" She thought a moment and said, "Electricity." Apparently quoted room prices don't include basic items like electricity. I'm surprised she didn't try to charge me for water. If I had had other options at that moment I would have left for another hotel.

This is my first hotel review, and I thought enough of my experience at the Riviera that I should post my comments. The Riviera is a great bargain. I did not need a spa, workout room, or Internet access (they have all three at extra costs). My main requirement was a quite room with a nice bed, and I was pleasantly surprised. The Riviera is an older LV hotel, but the rooms have been remodeled and the beds were comfy and cozy. The bathroom shower was warm with good water pressure, and they provide decent soap, shampoo, lotion and nice thick towels. Cable TV, phone, ipod charging clock radio were all good. The on-site 24 hour convenience store had plenty of those things you forget you need and reasonably priced pre-made sandwiches and salads. They also have more expensive restaurants and a fast food court with a variety of choices. They are located at the north end of the strip, so you have to do some walking to get down to the heart of the strip, but I found the location manageable with an occasional trip on the Duece (don't bother at night it is too slow) or the Monorail, which stops at the Hilton. If you want to save your money for other things and your needs are basic this is a great bargain!

For the price, I thought it was a very nice hotel. The bed was comfortable, it was a good size, not too shabby. My only complaint was that my heater did not work so at 4 am we had to call the front desk and they brought in a heater. Over all, I'd stay there again.

They had a convention at the same time I was staying at the Riviera; we stayed there because we knew we could get in an out off the strip (but stay on the strip) because the parking garage is in the back. They did nothing to guarantee the people staying at the hotel any place to park (they actually told me I would have to find somewhere else to park). I went in the casino and spoke to management and got passes around 4 different times before they decided to open the employee parking for everyone. There were three floors of valet parking that was not being used because there was no valet parking. They have signs advertising valet but due to economics they had no valet staff, so if you are not going to use that part of the garage open the parking for everyone to park in. I stayed 6 days and out of the 6 day the buffet was only open 2.5 days of that time don’t advertise it if you are not going to open it for the public.

The staff in general was excellent. The woman at reception was terrific...very personable. The ar tenders didn't seem too friendly or conversive. The room was excellent! Everything looked brand new. I had stayed there for New Year's of 2008-09. It was busy and fun. This time the Casino was quiet and not paying off well. One time there were about 7-8 people in the whole of the casino. But there are many others near by. The location is good. An easy walk to the Encore, Wynn, Hilton, Sahara, Circus-Circus....Bus stop in front of the hotel...easy to get to downtown(Fremont St) or to the other end of the strip...Luxor, Mandalay Bay, etc.

Found shops within casino were priced reasonable.

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Rooms were great, frendly staff all around. will visit the hotel again

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This hotel looks like it is stuck in a 1970s time warp......and was out of the way.

Excellent hotel for the money. There were no long lines at check in and the staff was very helpful. The room was clean and nice. I've stayed in lots of hotels where the rooms were not as nice and paid a lot more. I will definitely stay here on my next trip to Vegas.

Parking is terrible, too much walking, especially when physically handicapped.

When we arrived around 8PM our room was not ready. The maid was still cleaning the bathroom, the bed was unmade. The maid was nice. Check-in is in need of dire improvement. They use a kiosk system. The actual employees at check-in were unfriendly and shared no information about the hotel. I tried to engage the woman in conversation and she had the personality of a dead worm. The check-in area is dark and poorly lit, making it hard to see. Additionally, if you have allergies or are sensitive to smoke, you don't want to stay here. The ventilation system in the hotel lobby and casino could choke a chimney. We did stay in a smoke free tower, which was truly smoke free and the horrible smells in the main tower were not present in the smoke free tower. The food was the ABSOLUTE WORST food I've ever tasted in my life. I had meatloaf that tasted like it was made of soggy bread...the meat still remains a mystery...the gravy was from a can, and I suspect all the food was from a can. Even the garden salad had a funny taste. If you have to stay at this hotel for whatever reason - plan on eating somewhere else. I could not wait to check out of this hotel.

The hotel has some realy old and dingy parts to it so hope that you are placed in the new part of the hotel. The reception area has a constant smell of smoke which was a major turn off from the moment I walked into the building. The casino floor had less smoke smell than the reception area. Go figure. I like to play craps and I found only one crap table open and it was run buy some rude and apperently unhappy workers. On the weekend night the $5 table went up to $10 which is a little too rich for me and the other table is still not open. This leaves me with having to leave the hotel to play someplace else. Since the hotel is not connected to the monorail system getting to other hotels on the strip is just a little more work. Attending a convension at the sametime didn't alway leave me with the luxury of finding transportation to other entertainment locations. I ofen like to play at the hotel I'm staying at when attending a convetion. The one cafe that was reasonably price was located near the conference halls. It closes eary which was a turn off. I did eat at the steak house one evening and the food was very good. At a price of over $110.00 for 2 with only 2 glasses of $10 wine and desert I would have been upset at this price if the food and service were not exceptional. We were in one conference hall where projectors were used and we were told that the lights in the front of the room could not be dimmed or turned off. This is not good for presentations. I found the way the hotel labled the room numbers and the elevator confusing and silly. Upon your first visit you too will be lost as to which button to push. I can certainly see why Hotels.com has it listed as a 3 star and maybe it should even be a 2.5 or 2.75 star if there ever is such a rating.

My major disappointment was with the maintenance of the room in which we stayed. On the first night(Wed), one of the beds was dirty (old linen) and had what appeared to be mucous from someone's nose on the sheets. We called the front desk twice and someone finally came to change it after 45 minutes. The floor was not vacuumed and we dropped a price tag from a new piece of clothing on the floor, where it stayed from Wednesday through Friday. In the bathroom, a little sign giving info about the towells, was in the same spot on the floor from Wed thru Fri. It appeared that the floor was not mopped or swept until Saturday. The bellman was very good, the waiters for room service were excellent. The housekeeper who came to change the linen on the first night was thorough and efficient after the 45 minute wait. I would be reluctant to stay there again!

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When I arrived at the hotel I was very impressed with the room. It's very well decorated but not in the best location, room not very clean and the maid service forget toilet paper. When I called to get some, it took 30min. to arrive. Even with this I still was going to stay 2 more night but when I called downstairs no one from the front desk answered (phone rang at least 15-20 times). I then asked to speak to a manager and of course got an answer machine; I left a message and waited 4 days with no call back from the manager.

I arrived at 2:00p.m, check-in wasn't until 4:00p.m but they allowed me to check in. The room was spacious, clean and smelled clean. After living in Vegas for 35 years, I have seen some places not so nice, but was really a nice treat staying at the Riviera.Room complete with a refrigerator, flat screen TV.Hotel was really quite and the bed was perfect.I would stay there again. Plus the hotel does not charge a resort fee as so many are doing these days.

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The Riviera Hotel beginning with Staff at the Registration Desk are most obliging and very professional. Overall, I always try to stay at the Riviera because it is near my business and easy to get in and out. Don't forget to try the Hotels best restaurant "Kady's". Salads are the best and service is outstanding.

At the price I paid I was expecting much worse. I travel 100 days a year for work so was ready. My room was like a courtyard room in a casino a short walk from convetion center. I would stay again.

rooms still need to be updated. Didnt realize we had to pay $3.95 for the use of the electricity

We switched our hotel for the more expensive Riviera Hotel and I really regret it. We were staying at the Stratosphere where we were well taken care of and were given a great room. Friendly staff and great premises. We were staying 3 more nights so we figured why not trying someting else. More money so must be better RIGHT!? WRONG WRONG WRONG! The Riviera was a disappointment beyond belief. The staff is unfriendly and really shows you that they could not care less about you being there unless you have millions! The room they gave us was not cleaned since September 2009 and after calling and calling finally got another room. Little did I know that I would have to call from 10am to 3pm the next day before we can have our room. I was sacerd to call again because they made you feel so bad! The hotel has great potential and in the end we were grateful to get a clean remodeled room but this took time away from our precious vacation time. Will not stay there again.

The beds could have been more comfortable. They were very hard and I woke up with stiff back. I know you go to Vegas to do other things than watch TV but the channel lineup was very measly.

The rooms were newly renovated and very nice. Far more than I expected for that price. I think we were in the Monaco tower.

If you are attending a convention in this hotel, by all means, stay here. The rooms seem just recently updated, flat screen TVs, fresh linens, etc. However if you are looking for a vacation hotel, this is not the place for you. I suppose if you have very limited means, it's the best of the cheaper hotels. However it is not located near the major Strip hotels. The casino/surroundings etc quite dated. Fine for convention- Not so fine for a vacation. Oh - bring your own pillow - hardest foam pillows I've ever slept on. Ended up rolling the down comforter up and using it as a pillow - worked great.

i went out for a friend's birthday. they had booked their room a few weeks before i had, and so had gotten an even cheaper rate. still, i feel my rate was pretty good. when we checked in, both of our rooms were upgraded for free. i appreciated that the clerk could and did. my only complaint was on late check out. at the riviera, they charge you an extra $10 to check out at 1pm. at the other vegas hotels i have stayed at, staying til 1p was free. overall, i remain satisfied. right next door to the peppermill (try their ribs. have a blue hawaiian while you're at it). nice piece of vegas history. see it while you can; you never know what the future holds in that temporary city.

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The first night we were there for the National Pool tournament they were not able to accommodate our smoking room request. The non-smoking rooms are newly renovated with wonderfully comfortable beds and very nice decor. The rest of the stay we opted to forgo some of the comfort for smoking rooms, which were very standard and had not been renovated. The staff was awesome.

Generally, the hotel was good. On our second day of stay, housekeeping kept our room tidy but I lost my phone charger. My phone is one of those cheap and old ones so it is hard to look for those chargers nowadays. I informed the desk but she advised to call their maitenance department which I did but this person told me to make a report to the police. Rediculous!

I have been to Las Vegas a few times and usually stay near center strip and I try to stay at the somewhat newer places however I had a last minute flight a day early so I had to make a last minute reservation for one night for myself since my friends were coming out the next day. I decided to go with an inexpensive hotel since I would be checking in after 10pm and checking out in the morning to go over to our other hotel. I have always known the Riviera to be an older hotel so I expected it to be run down and was completely surprised when I checked in the casino was decent, the pool area was great and my room well exceeded my expectations. It was clean, remodeled, and comfortable. It is a bit of a walk to get anywhere but so is everywhere else in Vegas. I just have to rave about the room, the bed was amazingly comfortable, the room was clean, I would 100% recommend this hotel to anyone looking for a little bang for their buck.

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I really enjoyed the room, to bad it was only one night, but overall I had a great experience.

This is a good bargain in LV even with the depressed room rates. Not too far from the center of the strip. About 15 minute walk. The hotel is a little dated but for the money hard to go wrong. Ask for a renovated room and you won't have a problem. Friendly and helpful staff. I'd stay here again.

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Large, clean room. very affordable, smaller gaming floor and great pool so very relaxed and enjoyable. I'd gladly return to the Riviera

This place is adump and I will never go there again.

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We stayed at the Monte Carlo our first night (payed over double what we did for Riviera) and weren't too impressed with our room (their pools, however, were great). Our next night we stayed at the Riviera and our expectations were exceeded. Our beds were far more plush and comfortable than the Monte Carlos, we had a nice flat screen TV (not one in the Monte Carlo), and a mini refrigerator (again, not one at Monte Carlo). The room was great. The pool was small, but not too many people which was nice...getting a chair in the sun was easy. One down side is the location, but the walk to the middle of the strip really isn't that bad. I would recommend this hotel, you definitely get more than you pay for.

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I was very pleased with their rooms. I got to my room quick, fast, and in a hurry. The only thing I was not happy with was there was no valet, however parking was not a real problem. They were courteous, helpful and professional I would come here again no doubt. Oh and the mattresses my goodness the most comfortable in the world, felt like my own. :-)

the room was nice. i stayed in one of the remodeled rooms and it was pretty nice. however, the workers at the riviera can use some work as i found them quite rude at times. some were helpful but most were moody and not very friendly. but if you're just looking for a place to crash out and sleep and don't care about much else then this is a good place for the price.

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