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1 room,  2 adults 
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Room 1:

Hotel Raphaël-Relais & Châteaux - Rome

41.900042, 12.472174
5 stars
Largo Febo, 2-Piazza Navona, Rome, 00186 Italy ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $289
available on 06/18/13
Price Match Guarantee
4.6 106 5

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    Landmarks near Hotel Raphaël-Relais & Châteaux

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    Overview of Hotel Raphaël-Relais & Châteaux - Rome

    Location.
    Hotel Raphaël-Relais & Châteaux is situated just off the bustling Piazza Navona and five metres from Piazza Navona, a lively square dotted with cafes, built atop the ruins of an ancient Roman stadium. The Pantheon is 100 metres, while the Spanish Steps and Trevi Fountain are less than two kilometres from the hotel. Rome Fiumicino Airport is 26 kilometres away.

    Hotel Features.
    The hotel's ivy-covered façade gives way to a lobby boasting artworks by Picasso and Miró, as well as classical Roman statuary. The three-tiered rooftop terrace offers views over St Peter's Basilica, the Vittoriano monument and Castel Sant'Angelo. The ground-floor library has an extensive collection of books which can be taken to rooms or the rooftop terrace on request. The marble-floored Relais Picasso Restaurant features antique tables and 19th-century silk-upholstered chairs, and serves breakfast and seasonal Italian dishes. A complimentary breakfast buffet is offered daily as well. The hotel serves snacks, teas, coffees and alcoholic drinks until late, accompanied by live piano music. Guests can watch satellite television while working out on the six aerobic machines in the fitness centre. The conference room features audio-visual facilities and can seat up to 40 delegates.

    Guestrooms.
    The 50 rooms overlook the small Largo Febo piazza or or Vicolo della Vole, and feature antique furnishings, and colour schemes dominated by ochre yellows and Roman reds. All are equipped with satellite television, wired and wireless high-speed Internet access (surcharge) and safes. Carrara marble bathrooms include power showers, bathrobes and Bulgari toiletries.

    Image of Hotel Raphaël-Relais & Châteaux, Rome
    4.6 out of 5 Outstanding (106 reviews)
    (Neighborhood average 3.9)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    This is one of the few "5 star" hotels in Europe that actually feels that way. We had a great staff that were multi-lingual (English, Italian, French,... Spanish & German). The room was fully modern, very clean, full HVAC, electric blinds, "bidet" and had a great view of the neighboring church. Location wise, you pay extra for this spot since it splits the distance between the Roman Forum and Vatican City, and its dead center for all of the restaurants and tour pick up points. This is now my hotel for all future Rome visits - business & leisure. Reviewed by a Hotels.com guest on Feb 19, 2013

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $289
    Nights
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Suite Deluxe

    Classic Room not refundable

    Classic room

    Executive Richard Meier Deluxe

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Check-in time ends at: midnight
    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • Pets not allowed
    • American Express
    • Diners Club
    • JCB International
    • MasterCard
    • Visa

    • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

    Amenities

    • General
    • Air-conditioned public areas
    • Bar/lounge
    • Elevator/lift
    • Free Wi-Fi
    • Luggage storage
    • Number of floors - 5
    • Offsite parking reservations required
    • One meeting/conference room
    • Restaurant
    • Total number of rooms - 50
    • See more facilities
      • Parking nearby (surcharge)
      • Rooftop terrace
      • Tours/ticket assistance
    • Rooms (all rooms include)
    • Bathrobes
    • Blackout drapes/curtains
    • Cribs/infant beds available
    • Desk
    • Hair dryer
    • In-room childcare (surcharge)
    • In-room massage available
    • In-room safe
    • Rollaway/extra beds available
    • Window opens
    • See more room details
      • Air conditioning
      • Climate control
      • Complimentary newspaper
      • Daily housekeeping
      • Designer toiletries
      • Free Wi-Fi
      • Makeup/shaving mirror
      • Premium TV channels
      • Private bathroom
      • Satellite TV service
      • Soundproofed rooms
      • Turndown service
      • Wake-up calls
    • Services
    • Fitness facilities
    • Laundry facilities
    • Limo or Town Car service available
    • Medical assistance available
    • Multilingual staff
    • Parking nearby
    • Porter/bellhop
    • Safe-deposit box at front desk
    • Shoe shine
    • Tour assistance
    • View more services
      • Airport transportation (surcharge)
      • Babysitting or childcare
      • Cell phone/mobile rental
      • Complimentary newspapers in lobby
      • Concierge desk
      • Currency exchange
      • Doorman/doorwoman
      • Express check-in
      • Express check-out
      • Free breakfast
    • Business & Event
    • 24-hour front desk
    • Banquet facilities
    • Business center
    • Business services
    • Computer rental
    • Dry cleaning/laundry service
    • Event catering
    • Library
    • Room service (24 hours)
    • Secretarial services
    • Accessibility Features**
    • Accessible bathroom
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Awards

    • The property is a member of Relais & Chateaux.

    Dining

    Relais Picasso Restaurant - Located on the ground floor of the hotel, this upmarket restaurant serves Mediterranean/international cuisine to a capacity of 40 diners on glass-topped antique tables and 19th-century, maroon silk-upholstered chairs. The specialty is Sea Amatriciana spaghetti. Complimentary breakfast is served every morning.

    The Bar - Situated between the lobby and Picasso Restaurant, The Bar features a special fruit cocktail each month with the fruit of the moment displayed on antique tables. A grand piano offers nightly live music. Snacks, teas, coffees, and alcoholic drinks are served until late.

    Terrace and Roof Garden Bramante - Overlooks the city and offers restaurant and bar service for lunch and dinner during spring and summer months.

    Recreation

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Bicycle rentals nearby
    • Golfing nearby
    • Scooter/moped rentals nearby

    Notification and fees

    Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:


    • A tax is imposed by the city: EUR 3 per person, per night, up to 10 nights. This tax does not apply to children under 11 years of age.

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Airport shuttle fee: EUR 80 per vehicle (one way)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Rome, Italy
      of
    41.900042, 12.472174
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    Hotel Raphaël-Relais & Châteaux Navona - Pantheon

    A short guide to Navona - Pantheon

    In the heart of the historic centre, Piazza Navona is Rome’s most famous square. Like a giant stage set, this is where the theatre of daily Roman life is re-enacted among the café tables that spill out onto the fountain-splashed piazza. Bernini’s baroque extravaganza, the Fontana dei Quattro Fiume, is the most celebrated of the three fountains. Nearby is the Pantheon – one of Rome’s great symbols and a marvel of ancient architecture.

    see all hotels in Rome

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Santa Maria della Pace - 100 yards
    • Chiesa di Sant'Agnese in Agone - 100 yards
    • Palazzo Altemps - 100 yards
    • Piazza Navona - 100 yards
    • Fountain of the Four Rivers (Fontana dei Quattro Fiumi) - 100 yards
    • Museo Mario Praz - 200 yards
    • Museo Napoleonico - 200 yards
    • Sant'Agostino - 200 yards
    • Corso Vittorio Emanuele II - 200 yards
    • San Luigi dei Francesi - 300 yards

    3.0+ mi

    • Rome Ciampino Airport (CIA) - 9.3 miles
    • Rome Leonardo Da Vinci Airport (FCO) - 13 miles
    All hotels in Rome, Italy
    Reviews
    • All (106)
    • Business (0)
    • Romance (15)
    • Family (5)
    • Friends (5)
    • Other (81)
    4.6 / 5
    Outstanding

    Score breakdown (from 106 reviews)

    • 5.0
      (75)
    • 4.0
      (22)
    • 3.0
      (7)
    • 2.0
      (2)
    • 1.0
      (0)

    Average rating for:

    • Cleanliness
      4.8
    • Service
      4.7
    • Comfort
      4.3
    • Condition
      4.5

    Reviews: Overall

    • < Previous
    • Page 1 of 3
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    Hotel Raphaël-Relais & Châteaux - Rome
    3.0 / 5
    Good

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    May 20, 2013
    Michele
    US

    Hotel Raphaël-Relais & Châteaux - Rome
    5.0 / 5
    Outstanding
    "Amazing Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This is one of the few "5 star" hotels in Europe that actually feels that way. We had a great staff that were multi-lingual (English, Italian, French, Spanish & German). The room was fully modern, very clean, full HVAC, electric blinds, "bidet" and had a great view of the neighboring church. Location wise, you pay extra for this spot since it splits […] the distance between the Roman Forum and Vatican City, and its dead center for all of the restaurants and tour pick up points. This is now my hotel for all future Rome visits - business & leisure. Read more
    Genuine Hotels.com guest review
    7 night romance trip in Feb 2013
    Colt
    US

    Hotel Raphaël-Relais & Châteaux - Rome
    5.0 / 5
    Outstanding
    "Great hotel for visiting Rome"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Excellent hotel, excellent location,friendly staff. Next time in Rome we aill stay there again.
    Genuine Expedia guest review
    Other trip
    Feb 17, 2013
    mike
    US

    Hotel Raphaël-Relais & Châteaux - Rome
    5.0 / 5
    Outstanding
    "Great location. Top-notch staff. Luxury accomd."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We were a tad concerned about the room size as other reviewers complained about how small they were. Our room wasn't large, but perfect for a family of 3 (parents and infant). An European hotel downtown will never match the mega-size rooms of resorts. The room was clean and nicely organized. A basket of fruit, water and small cakes awaited us. Yummy! The […] staff was amazing! Polite and helpful with plenty of ideas on how/where we should spend our vacation. Even with our son running around the lobby, the staff were patient and customer-oriented. Everything we could have needed for a baby (crib, high-chair, etc) was available and free of charge. They even offered to keep our stroller in storage so it wouldn't take up space in our room. Very family friendly. The restaurant was intimate and top-notch. Perfect for a romantic night- although, it's family friendly, too. The breakfast buffet offers everything one could want and is ready and open at 7 for those wanting an early start. Room service is excellent, as well. The best part of the hotel is its location. We walked to the ancient city, and everywhere else (even the train station in less than 30min). The staff provides excellent directions and the area is safe and beautiful. It truly is a luxury hotel and the service high level of service reflects the 5-rating. Read more
    Genuine Expedia guest review
    Other trip
    Feb 9, 2013
    M Family
    US

    Hotel Raphaël-Relais & Châteaux - Rome
    4.0 / 5
    Excellent
    "Authentic, old charm."

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Great location, old charm. The standard rooms are way too small to be comfortable, the bathrooms are unusable and there is absolutely no space to walk around or put your luggage anywhere, you need to book a room in the next category (deluxe room) in order to enjoy your stay. A breakfast buffet is included in your stay, and while the same foods are served […] each day there is a wide variety of choices so it is not repetitive. The lovely chocolates and complimentary water bottle were nice surprises after coming back to our room after a long day of walking around. The service is excellent. We liked it very much, well pointed, unpretentious, authentic and old charm. Read more
    Genuine Expedia guest review
    Other trip
    Jan 3, 2013
    Leah
    US

    Hotel Raphaël-Relais & Châteaux - Rome
    5.0 / 5
    Outstanding
    "Great for exploring Rome"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Great hotel in an excellent location to explore Rome. We had parents with us who got sick on the plane and the staff did a great job making sure they were comfortable.
    Genuine Expedia guest review
    Other trip
    Dec 30, 2012
    FC
    US

    Hotel Raphaël-Relais & Châteaux - Rome
    5.0 / 5
    Outstanding
    "the best in Rome"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    excellent service, amazing large new rooms lovely decoration
    Genuine Expedia guest review
    Other trip
    Dec 4, 2012
    A Traveller
    US

    Hotel Raphaël-Relais & Châteaux - Rome
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Our stay at the Raphael was great. The location is great,staff very helpful. I would highly recommend this hotel.
    Genuine Hotels.com guest review
    4 night trip in Nov 2012
    Rubina
    US

    Hotel Raphaël-Relais & Châteaux - Rome
    4.0 / 5
    Excellent
    "Raphael"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    Staff was wonderful. Very courteous and helpful. Very clean beautifully appointed. Standard room somewhat cramped. Lighting from bathroom streams into sleeping area. Was charged a city tax that was not included in my " payment in full".
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US

    Hotel Raphaël-Relais & Châteaux - Rome
    4.0 / 5
    Excellent
    "Perfect Location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    Great location! Hotel staff very helpful and accomodating. We stayed in a classic double room and they are small, so would definitely upgrade room next time. Also request a room with a tub because some rooms have only a shower head and curtain (a bit surprising). Breakfast buffet is the best. Otherwise, a very nice stay........
    Genuine Expedia guest review
    Other trip
    Nov 9, 2012
    Stacey
    US

    Hotel Raphaël-Relais & Châteaux - Rome
    4.0 / 5
    Excellent
    "Wonderful hotel, small rooms"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      2.0
    • Condition
      4.0
    Hotel is set on a very quiet street close to spanish steps and many other sights. The welcome cappuccino and cookies was a nice surprise especially since we arrived early and could not get into our room right away. The room, however, was extremely small. There was hardly any room around the entire bed to move around. Literally a foot in all directions […] around the bed. We are from NYC and know small hotel rooms, but this was SMALL! We received a basket of fruit on welcome and a complimentary bottle of water. Staff was attentive. The buffet breakfast included in our room was beautiful and delicious. Our only complaint was the size of the room. Read more
    Genuine Expedia guest review
    Other trip
    Oct 21, 2012
    SK
    US

    Hotel Raphaël-Relais & Châteaux - Rome
    5.0 / 5
    Outstanding
    "Great Location!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    We stayed at this hotel for 3 nights. The staff was very accomodating. The location is excellent, and you may walk to many places. We were unable to get a reservation for dinner on the rooftop restaurant, but we ate a lovely breakfast in the hotel each morning. On our last day, the hotel packed us breakfast because we had an early flight and had to […] leave before their restaurant opened. I would suggest getting a room on an upper floor, as these rooms were larger and more luxurious. Read more
    Genuine Expedia guest review
    Other trip
    Sep 1, 2012
    Lynn
    US

    Hotel Raphaël-Relais & Châteaux - Rome
    5.0 / 5
    Outstanding
    "central location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I would stay there again
    Genuine Hotels.com guest review
    3 night family trip in Aug 2012
    Susan
    US

    Hotel Raphaël-Relais & Châteaux - Rome
    5.0 / 5
    Outstanding
    "6 night stay at Hotel Raphael"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Our stay there was just about perfect. The location was absolutely perfect (just around the corner from the Piazza Navona). The staff was friendly and helpful; the deluxe suite was large enough for the 3 of us; the air conditioning was working well; the room was attractive and clean and the staff kept it that way; the rooftop terrace bar and restaurant […] was pricey but delightful; the only caveat I had was that housekeeping was reluctant to leave an extra roll of toilet paper (half a roll for 3 people for 24 hours?) and had to be prodded. Read more
    Genuine Hotels.com guest review
    6 night trip in Aug 2012
    A Traveller
    US

    Hotel Raphaël-Relais & Châteaux - Rome
    5.0 / 5
    Outstanding
    "Great hotel for a romantic getaway"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great hotel! It is situated in a small street off of Piazza Navona which is nice as Rome could be noisy at night.Great service at the hotel: nice little treats wait for you in the evening and the breakfast buffet is varied and of quality. We took a room with a little terrasse that gives a view on the roofs of Rome. You need to have dinner on the terrasse […] restaurant! Very romantic and great view. Food is also excellent. We just loved it! Read more
    Genuine Expedia guest review
    Other trip
    Aug 7, 2012
    A Traveller
    US

    Hotel Raphaël-Relais & Châteaux - Rome
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    A Traveller
    US

    Hotel Raphaël-Relais & Châteaux - Rome
    5.0 / 5
    Outstanding
    "Modern luxury in the heart of the city"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    The Raphael is situated perfectly for easy access to Rome's piazzas and charming neighborhoods. Our room was two levels with modern appointments and adjustable bed, two TV's and roses/chocolates! The staff is terrific. A wonderful fresh breakfast completed our package. We could walk most everywhere and yet the hotel wasn't on a main thoroughfare making […] it much quieter and intimate. Would highly recommend. Read more
    Genuine Hotels.com guest review
    3 night family trip in Jun 2012
    Pamela
    US

    Hotel Raphaël-Relais & Châteaux - Rome
    5.0 / 5
    Outstanding
    "WONDERFUL HOTEL"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    staff was exceptional - hotel is in the perfect location - next to Piazza Nivona and within walking distance of all major sites - highly recommend this hotel
    Genuine Expedia guest review
    Other trip
    May 29, 2012
    Nancy
    US

    Hotel Raphaël-Relais & Châteaux - Rome
    4.0 / 5
    Excellent
    "Terrific location with awesome rooftop"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2012
    gilbert romo
    US

    Hotel Raphaël-Relais & Châteaux - Rome
    3.0 / 5
    Good
    "TINY ROOM AND NEEDS UPDATING"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    I HAVE STAYED IN MANY RELAIS HOTELS IN THE PAST AND THE RAPHAEL WAS BY FAR MY LEAST FAVORITE. THE STAFF WAS PLEASANT BUT THE ROOMS WERE TINY AND A BIT DIRTY. THE HOTELS AMBIANCE WAS LACKING TO SAY THE LEAST. ALSO THE ROOF DECK THAT WAS DESCRIBED AS OVERLOOKING THE PIAZZA NOVONA ACTUALLY IS OBSCURED BY THE BUILDINGS SURROUNDING THE PIAZZA AND YOU CAN […] REALLY ONLY SEE ROOFTOPS. Read more
    Genuine Hotels.com guest review
    1 night trip with friends in Oct 2011
    KURT W
    US

    Hotel Raphaël-Relais & Châteaux - Rome
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip with friends in Sep 2011
    A Traveller
    US

    Hotel Raphaël-Relais & Châteaux - Rome
    5.0 / 5
    Outstanding
    "Highly Recommened"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great location, room and service. It worths every single dollar.
    Genuine Hotels.com guest review
    Other trip
    Jun 19, 2011
    A Traveller
    US

    Hotel Raphaël-Relais & Châteaux - Rome
    5.0 / 5
    Outstanding
    "Outstanding!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    While I've stayed in Rome many times before, never have I enjoyed my lodging more than I did this trip. Hotel Raphael is a wonderful establishment, and is about as convieniently located as you can get. It's about mid-way between the Vatican and Spanish Steps. The staff was execptionally friendly and helpful, and the rooms large and clean. We plan make […] it our jumping-off point each time we're in Italy. Read more
    Genuine Hotels.com guest review
    3 night romance trip in Mar 2011
    A Traveller
    US

    Hotel Raphaël-Relais & Châteaux - Rome
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    8 night family trip in Jan 2011
    A Traveller
    US

    Hotel Raphaël-Relais & Châteaux - Rome
    5.0 / 5
    Outstanding
    "Would do this all over again"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This hotel was amazing, actually the whole trip was a life experience. All staff at the hotel were amazing and helpful. We would definitely go back there. The location was very good for walking. Very centrally located. Thank you for the experience.
    Genuine Expedia guest review
    Other trip
    Feb 1, 2011
    Barb H
    US

    Hotel Raphaël-Relais & Châteaux - Rome
    4.0 / 5
    Excellent
    "Lovely hotel, shame about the room"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      1.0
    • Condition
      5.0
    Couldn't fault the hotel in charm, location or the attentiveness of staff. And I know there are different room standards. But we had booked into a standard suite and I have never been in a smaller hotel room ever. There were two of us and we had to climb on the bed to let the other pass. And the bathroom was tiny and the toilet so close to the side […] wall and behind the door that it was uncomfortable. It was probably to do with the shape of the room as this was once a mansion and other standard rooms appeared to have different set ups. But it put a dampener on the experience for us. MAKE SURE YOU BOOK A BIGGER ROOM! Read more
    Genuine Expedia guest review
    Other trip
    Jan 5, 2011
    Sally Mc
    US

    Hotel Raphaël-Relais & Châteaux - Rome
    5.0 / 5
    Outstanding
    "Fantastic"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Fantastic
    Genuine Expedia guest review
    Other trip
    Nov 24, 2010
    A Traveller
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Hotel Raphaël-Relais & Châteaux - Rome
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    Excellant hotel,staff all very helpful. Outstanding location & service.My only concern was the limited wardrobe & storage space in the room. The electics need review. Heated towel rails in bathroom would be an addition help.
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    drsmchy
    GB

    Hotel Raphaël-Relais & Châteaux - Rome
    5.0 / 5
    Outstanding
    "excellent stay in Rome"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    One of the best hotels ever
    Genuine Hotels.com guest review
    3 night trip in Feb 2013
    MJK
    IE

    Hotel Raphaël-Relais & Châteaux - Rome
    4.0 / 5
    Excellent
    "Almost a perfect score for an elegant hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This is an excellent hotel in a wonderful location just off the Piazza Navona. It is not cheap but it's worth it, except for the cost of drinks! But it could do better with little details- like making sure that the Tv works properly ! Anyway requests were dealt with swiftly and courteously, the staff are all incredibly attentive and very helpful. The […] first room we were in was a trifle small Read more
    Genuine Expedia guest review
    Other trip
    Jan 2, 2013
    AJG
    GB

    Hotel Raphaël-Relais & Châteaux - Rome
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip in Nov 2012
    A Traveller
    IL

    Hotel Raphaël-Relais & Châteaux - Rome
    4.0 / 5
    Excellent
    "Best hotel in Rome"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    Giovanni and his reception staff are very welcoming, have good knowledge of the local area and speak English very well. Suzanna and the restaurant staff are exceptionally polite and friendly. The breakfast is fantastic and better selection than any other hotel in Italy. The location is the biggest selling point, right bedside Piazza Navona easily the […] best location in Rome for visiting the main attractions. The only downside was the room was too small but very clean and well serviced. We will definitely return to this gem. Read more
    Genuine Expedia guest review
    Other trip
    Nov 10, 2012
    Della
    AU

    Hotel Raphaël-Relais & Châteaux - Rome
    5.0 / 5
    Outstanding
    "Excellent experience"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent location, very central to alot of things, The welcome we received at the hotel was lovely and throughout our stay we received excellent service. The food in the restaurant was exceptional and if you are there in the good weather eat on the roof terrace.
    Genuine Expedia guest review
    Other trip
    Oct 29, 2012
    A Traveller
    GB

    Hotel Raphaël-Relais & Châteaux - Rome
    5.0 / 5
    Outstanding
    "Just superb!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was wonderful! The location was great right near the Piazza Novona. The rooms were quiet and air conditioned. The staff were attentive and helpful. We couldn't ask for a better experience.
    Genuine Expedia guest review
    Other trip
    Sep 20, 2012
    Steve & Carolin
    AU

    Hotel Raphaël-Relais & Châteaux - Rome
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Ours was an overnight stay before getting on a cruiseship. We loved the hotel and were only sorry our stay was not longer. If we return to Rome, we would make sure we stayed at the Raphael again. Had a beautiful lunch on the rooftop restaurant with friends. With thanks
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    A Traveller
    AU

    Hotel Raphaël-Relais & Châteaux - Rome
    5.0 / 5
    Outstanding
    "Superb service"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel was beautiful and in the best location. The rooftop terrace was particularly scenic and welcome at the end of a long day sightseeing. The staff at the hotel were brilliant. I arrived at the hotel on crutches following a recent accident and they couldn't do enough for us to make our stay perfect. They even lent us a wheelchair to help us to […] see more of the city. We would definitely go back. Read more
    Genuine Expedia guest review
    Other trip
    May 28, 2012
    Jacky
    GB

    Hotel Raphaël-Relais & Châteaux - Rome
    5.0 / 5
    Outstanding
    "Superb hotel in an excellent location."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Superb hotel in an excellent location. Friendly staff. Great views from the rooftop terrace restaurant/bar. Couldn't have asked for a better experience. I would highly recommend.
    Genuine Expedia guest review
    Other trip
    Apr 3, 2012
    Julian
    GB

    Hotel Raphaël-Relais & Châteaux - Rome
    4.0 / 5
    Excellent
    "5 Star? Depends on the room you get!"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    We arrived at 11 am and our room was not ready and since we were only staying one night we didn't want to waste our time till 2pm to check in so we went to our tour of Rome. We went back around 6.30 and they checked us in to a dreadful room that was not even 2 star standards. The room was a corner room extremely small and the bed was diagonal. The windows […] would open and they was hardly room to move around the bed. I had never seen such a room in my life!! The bath room was tiny with an old fashioned corner shower with a shower door dating back to 1970's. We had paid quite a lot for our room and I rang reception and I said this is not acceptable. They moved us to a room on the 4th floor. A superb double room extremely spacious fantastic marble bathroom ( with Bulgari toiletry) with a gorgeous terrace. Now that is what I was expecting from a 5 star room. I don't think they should rent the first room we stayed in as it is completely not up to the hotel's standards and left a bad memory. But I really appreciate that they changed our room. But we didn't have to go through the hassle in the first place. Make sure you dont end up in that corner 1st floor room. I will not recommend the hotel had we stayed in that room but would happily recommend the one we changed into. The breakfast was also great and the reception staff very informative. I would happily stay there provided its not like the first room they checked us in originally. Read more
    Genuine Expedia guest review
    Other trip
    Feb 25, 2012
    Annette
    GB

    Hotel Raphaël-Relais & Châteaux - Rome
    5.0 / 5
    Outstanding
    "Excellent location, loved room and service"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Our first visit to Rome and staying at Raphael was a perfect decision. Friendly and helpful staff , good breakfast buffet, very good location and PERFECT newly renovated room.
    Genuine Hotels.com guest review
    2 night romance trip in Jan 2012
    Sofia
    CA

    Hotel Raphaël-Relais & Châteaux - Rome
    5.0 / 5
    Outstanding
    "Good location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    We stayed 5 nights at this hotel in November 2011. The location is the best point about this hotel as it is very well situated for all the major attractions, which are easily accessible on foot within 20-25 mins walk. Our room was well appointed but very small, with barely enough room around the bed and the bathroom was small. Other rooms in the hotel […] are much larger, may be we were unlucky! The staff were excellent and we could not fault them, they all spoke very good english. On our last day our flight was not until 21.00 with a pick up at 18.00 they allowed us to keep our room until we left at no extra charge. On the negative side- the mini bar prices were high even for small snacks, and the bar prices were ridiculous 16 euros for two cups of tea and 16 euros for one whisky. We did not eat in the restaurant as it was too expensive. The buffet style breakfast was very good with plenty of choice. As there were plenty of places to eat and drink locally at sensible prices these were not major issues. Overall we had a very good stay and would recommend this hotel but beware of the small room. For a short stay its worth putting up with a small room because of the good location. Read more
    Genuine Expedia guest review
    Other trip
    Dec 2, 2011
    A Traveller
    GB

    Hotel Raphaël-Relais & Châteaux - Rome
    5.0 / 5
    Outstanding
    "Outstanding"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Beautiful hotel, extremely helpful and polit staff and fabulous location
    Genuine Expedia guest review
    Other trip
    Oct 27, 2011
    A Traveller
    GB

    Hotel Raphaël-Relais & Châteaux - Rome
    5.0 / 5
    Outstanding
    "Best location in Rome"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    Well located. Knowledgeable concierge. Comfortable, although small, rooms. Roof deck bar is a must at sunset
    Genuine Expedia guest review
    Other trip
    Oct 4, 2011
    A Traveller
    CA

    Hotel Raphaël-Relais & Châteaux - Rome
    5.0 / 5
    Outstanding
    "Excellent hotel in the heart of Old Rome"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    We stayed at the Hotel Raphael for 4 nights in mid -August. The hotel is magnificently situated just behind the Piazza Navona, close to the Pantheon and within walking distance of many other famous spots and many, many restuarants. The standard room we had booked was a little small but the manager very kindly upgraded us to a bigger room when he saw […] that we were disappointed. The decor of the hotel is sumptuous, the breakfasts were outstanding , the service very attentive. The desk staff were friendly, courteous and extremely helpful. This is a small luxury hotel in every sense, a little jewel in the heart of old Rome. Read more
    Genuine Hotels.com guest review
    4 night romance trip in Aug 2011
    Louise T.
    ZA

    Hotel Raphaël-Relais & Châteaux - Rome
    3.0 / 5
    Good
    "Just did not feel like a 5* hotel"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      2.0
    The hotel was really well placed and very clean and comfortable and is worth it for that fact alone. But the hotel simply did not feel like a 5* hotel. It felt a little tired and old fashioned, which was a shame given I have had a great time at other Relais & Châteaux hotels. Staff were friendly but you never felt they went out of their way to help, […] apart from Steven who was superb when we ate in their restaurant. Their recommendations for places to eat were generally good, Grano was well worth the visit but the pizza place round the back was very average. The restaurant on the roof was great. The food may not have been the best but combined with the view it made for a very pleasant evening. Great weekend in Rome, but the hotel simply felt like a place to stay rather than being part of the whole experience. Read more
    Genuine Hotels.com guest review
    3 night trip with friends in Sep 2011
    A Traveller
    GB

    Hotel Raphaël-Relais & Châteaux - Rome
    5.0 / 5
    Outstanding
    "Awesome Location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Great service. Amazing rooftop terrace.
    Genuine Expedia guest review
    Other trip
    Aug 21, 2011
    Rob R
    CA

    Hotel Raphaël-Relais & Châteaux - Rome
    5.0 / 5
    Outstanding
    "good hotel....excellent location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    lovely decor in bedroom although bathroom needed upgrading. small rooms but this is europe after all. very comfortable bed and nice touches in room. excellent location and can highly recommend the restaurant opposite called osteria dell anima, excellent food and excellent service. breakfast was good, cold and hot buffet.
    Genuine Expedia guest review
    Other trip
    Aug 21, 2011
    A Traveller
    GB

    Hotel Raphaël-Relais & Châteaux - Rome
    5.0 / 5
    Outstanding
    "Highly Recommened"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great location, room and service. It worths every single dollar.
    Genuine Hotels.com guest review
    1 night romance trip in Jun 2011
    A Traveller

    Hotel Raphaël-Relais & Châteaux - Rome
    5.0 / 5
    Outstanding
    "ALL TOP-NOTCH"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel fully lived up to (& exceeded) our hopes and expectations for our honeymoon. Nothing could be faulted, from the moment the bell-boy saw us walking down the street as we first arrived and rushed to carry our cases. All the staff were very friendly, professional & efficient and their knowledge of English was excellent. We were very impressed […] with the high quality of furnishing, fittings and decoration of our room, and wew never really got round to watching both flat-screen TVs! Bed linen was changed everyday, and each evening a small box of chocolates was left on the turned-down bed. We just ate breakfast in the hotel, and the range of choice was fantastic. The dinner menu was expensive, but there are lots of very reasonably-priced, traditional Italian reatuarants in the vicinity of the hotel. The gym in the basement of the hotel is very well equipped, and with marble and mirrors all round. 7 floors higher, the view from the roof-top terrace gives superb panoramas over all of Rome. We can easily see why it is so popular to eat up here in the summer. The hotel is very conveniently located for all of the sights of central Rome - a 20 minute walk takes you to the Vatican, Spanish Steps, Trevi Fountain, Main shoppping area, the Pantheon, Roman Forum, etc. The fantastic Piazza Navonna is just round the corner - great both during the daytime and the evening. You will find cheaper hotels, but will struggle to find better quality at this price. Read more
    Genuine Expedia guest review
    Other trip
    Mar 3, 2011
    Chris N
    GB

    Hotel Raphaël-Relais & Châteaux - Rome
    5.0 / 5
    Outstanding
    "Location Location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This hotel was high quality, in an excellant location for sightseeing and for enjoying good restaurants in the evening. The breakfast was exceptional and was included within the price of the room. This was handy as there was not an abundance of places to buy breakfast or get a morning coffee. However the choice of restaurants for lunch and dinner was […] exceptional all within 100m. We would definately return. The hotel organised our transport to the airport - it was very efficient and comparable to prices quoted on line - just hair raising in terms of Italian driving. Read more
    Genuine Expedia guest review
    Other trip
    Feb 15, 2011
    A Traveller
    GB

    Hotel Raphaël-Relais & Châteaux - Rome
    5.0 / 5
    Outstanding
    "Incredible city, incredible experience, incredible hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We travelled to Rome as a couple on a dream romantic break away - the experience was amazing and the hotel was the key to the experience. Being equidistant from the Colosseum/Forum and the Vatican, 2 minutes from the Pantheon and 10 minute walk from the Trevi fountain, you cannot get a better situated hotel. From start to finish the staff were wonderful […] and friendly. The breakfast was fantastic for a start of the day "fill up" before hitting the tourist trail. We found that the room (standard room) was lovely, clean and was really comfortable with a large flat screen TV with Sky TV and access to free wireless internet if required. We utilised the hotel's car service in order to get back to the airport - a definite recommendation to any traveller. The amount we paid for the service was in line (if not cheaper) with the quotes we had received from taxis and brought the whole experience to a lovely end. In short, we cannot praise the hotel enough and will certainly be returning to Hotel Raphael on our next trip back to the most wonderful city in the world. Read more
    Genuine Expedia guest review
    Other trip
    Feb 4, 2011
    A Traveller
    GB
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