"Worst customer service ever"
The room was very small and not well maintained. The equipment in the business center was dated and the printer was inoperable. The front desk was not helpful in resolving any of my concerns and the breakfast was served so late that I was not able to take advantage of it. The Forest Villas does not deliver and they do not seem to realize it or care […] . Read moreGenuine Hotels.com guest review
Got to the area earlier than check-in time, my room was ready!! The room was nice size, clean and comfortable. Staff was excellent, nice padio with chairs with some rooms.. Close to Prescott ValleyGenuine Hotels.com guest review
Friendly Staff, enjoyed breakfast with piano player.Genuine Hotels.com guest review
Still had box tv's thought that was odd, was a cute little hotel very quietGenuine Hotels.com guest review
"Easy access to locations of interest"
Loved the balconies in the rooms. Very comfortable, roomy rooms. Nice hotel and the rates were great for the room you got. Would stay there again in a minute.Genuine Hotels.com guest review
The hotel looked very outdated and did not look like the pictures online. The walls are thin and we could heard people in the hall and surrounding rooms.Genuine Hotels.com guest review
"Nice hotel, good price"
The hotel was probably one of the best one in this area in the 70s. It's still a pretty hotel even if needs probably some renovation. Overall great experience even if your next-door guests make any kind of noise, you will feel like they are in your room. The breakfast is included but it's probably better to spend some extra money and go somewhere else […] to start the day in the right way. Read moreGenuine Hotels.com guest review
"Very Pleasant Surprise"
A welcoming, quiet retreat. No road noise. Excellent physical condition. Comfortable bed. Room was at a comfortable temperature when we walked in to it. Friendly, helpful staff.Genuine Hotels.com guest review
"Nice but OLD hotel with a great breakfast!"
Every thing was great except for the discount for us being an AARP & AAA member. Did not know that we had to give our info to Expedia to get the discount and the staff there did not want to hear our problem! It was only a discount of $10 a nite, but every bit helps, so we learned our lesson for next time!Genuine Expedia guest review
"Quick Overnight in Prescott"
We checked in during the wee hours of the morning, after driving through a torrential rainstorm from Phoenix. Although finding a parking space close to our room was a little bit of a challenge, we made it to our dry, comfortable (and very reasonably priced) room in no time. Breakfast was good - and would've been better if I wasn't on a diet - and checkout […] was a cinch. I do want to mention real quick that the staff was probably the best I've ever worked with in my traveling career. Friendly and helpful (even at 12:35 in the morning), they've set my new personal standard for customer service....and customer service is my job! Thank you! Read moreGenuine Expedia guest review
"Not a resort, but really nice."
The entire place was immaculate. The service was top notch. New mattresses and pillows made for a great night sleep. The room was simple but nice. I've stayed in five star places that weren't as clean as this place.Genuine Hotels.com guest review
"quiet and classy"
nice place, staff very nice to us and my dog. did not like the $30.00 charge for my dog nor $10.00 for extra person. but the hotel was beautiful, piano player on sun morn, music throughout the day was excellent. balcony was an added welcome touch.Genuine Hotels.com guest review
Booked with hotels.com - 2 adults 1 child. Hotels.com gave me final price and paid in full amount. Got to hotel and hotel wanted another $10.00 for child. Was not happy from the gecko. Paid in full means PAID IN FULL.Genuine Hotels.com guest review
"Great place to stay."
We were very happy with the price for the two nights we stayed. The staff were very friendly and helpful. Breakfast was included and consisted of scrambled eggs, toast, waffles, muffins, etc. Not great but adequate.Genuine Expedia guest review
This hotel is a gem! From the elegant lobby complete with grand staircase, fireplace, crystal chandeliers and a baby grand piano to the spa and pool, this is a special place. The beds and pillows are superior. There is a full hot breakfast as well as in-room coffee. The staff are friendly and gracious and the ambiance is peaceful and elegant. This […] place is worth far more than the current nightly rate. We will return! Read moreGenuine Expedia guest review
"Disappointing Stay at Forest Villas Hotel,Prescott"
This hotel and rooms were advertised as non-smoking. Three times in the middle of the night I was awoken by smoke, and had to call the front desk because folks were smoking down in the courtyard below my windows. Another time, I had to call down to the front desk because other "guests" were extremely rowdy, talking loud, laughing loud, and keeping me […] awake. Then my toilet stopped working due to no water pressure; it would not flush anything down. I had to use the hotel lobby restroom, but there was no toilet paper in there, so I had to hunt down the housekeeping cart, then return to the lobby bathroom with it. A housekeeping gave me a plunger, I tried to clear my toilet, no way, then housekeeping tried very hard to clear the toilet, no way, then the manager himself tried with the plunger, and tried again and again with two different snakes, and nothing would work, so I was eventually moved to a different room. When I asked to be reimbursed for the least expensive night's cost for all of the inconvenience, the manager said he would not, because all of my requests had been met (NOT), and could not because the room was booked through Expedia. Soooooooooooooo, it would be greatly appreciated were Expedia to reimburse me the cost of the least expensive night's stay. If so, I would gladly use Expedia again (this was my first usage on 09/13/13-09/15/13). You may credit the same credit card as it is still valid. If not, then I won't be using Expedia again, nor recommending it to othe Read moreGenuine Expedia guest review
Time to replace the beds but always stay here.Genuine Hotels.com guest review
"Old school comfort."
The staff were very friendly and accommodating. Beautiful room with jacuzzi tub, warm fireplace and spic and span bathroom. The bed was very comfortable with lots of feather pillows. We watched the sunrise from the large hot tub by the pool. Full breakfast too.Genuine Expedia guest review
Our room was very nice - comfortable bed, clean, nicely decorated. Darling jacuzzi bath in the room (wish we'd had more time to enjoy it) and little gas fireplace in corner added to ambiance. [Walls needed a bit more sound-proofing as we heard the couple next door 'enjoy' themselves. And the complimentary breakfast was very poor.] Close to the downtown […] Prescott area that we came to visit. Read moreGenuine Hotels.com guest review
"Nice and quiet and clean"
Great price. Comfortable stay. The staff takes good care of this mature property.Genuine Expedia guest review
"Poorly maintained and represented"
The hotel is clearly misrepresented, the garden is not maintained and over grown. The room was extremely small and has an old tube style tv, that only changes channels going down. There are no extra's as far as shampoo, and amenities. Shampoo is combined with conditioner. The room was fairly clean though. Also an animal had went to the bathroom in the […] hallway and had to be cleaned up and the smell was bad. Although it said no smoking the smell of stale smoke in the lobby when we first walked in was very evident. The location was good right next to Residence Inn . We cancelled our last night stay and booked at Residence. Read moreGenuine Hotels.com guest review
"First time at the Forest Villas"
Really enjoyed the location of the hotel. The balcony was a beautiful view of the mountains. The piano music in the morning was so relaxing. Definetly will go back to stay there.Genuine Expedia guest review
Very nice place. Every room has a balcony so you can enjoy the views and the weather. would highly recommend this place.Genuine Hotels.com guest review
"Interesting and live piano Sunday morning."
It was easy to find and room was nice, fire place and JacuzziGenuine Expedia guest review
This is my second time staying there it gets better everytime. People are very friendly the breakfast is all right for free breakfast, but the rooms are very nice and cleanGenuine Hotels.com guest review
"Great Place, Better Price!"
We had a lovely time at the Forrest Villa Hotel. The room was exceptionally clean. The staff went out of their way to ensure our comfort.Genuine Expedia guest review
"Nice weekend stay"
The room was very clean and comfortable. The breakfast had several choices including eggs and sausage. The staff were very friendly. Close to Lynx Lake Recreation area.Genuine Hotels.com guest review
"No one at the front desk (not welcoming)."
Told that there was an extra fee to have my two children stay with us. But housekeeping could not provide us with enough towels. I had to go to the front desk for more towels. No one at the front desk. When the women in the back office finally got her head away from her laptop, she finally got me my towels. Daughter noticed right away that the room […] had an odor. Note on the lobby sliding door that asked patrons not to open "under construction" dated February 2012. Very unwelcoming. No comparison to Residence Inn Marriot next door!! (Only reason I could not stay there was because they were fully booked - understandably.) After check in, I wish I could have cancelled my second night and tried elsewhere. This hotel needs to be fully renovated from the foundation up and train their staff for customer service. Read moreGenuine Expedia guest review
"Cool Prescott.....enjoyed the stay."
Easy check in, very clean, would stay again! Nice location away from all the traffic. close to resturants etc. Prescott just a short drive away.Genuine Expedia guest review
The foyer of the hotel is strikingly beautiful, as are the views from the rooms. What is really even more beautiful was the caring attitude of Kate, who ran check-in, and the woman who served the breakfast. They were both so warm, welcoming, and wonderful!Genuine Expedia guest review
"Connecting school visit/business with leisure"
Serene, very clean and quiet. Southwestern and elegant style, can compete with a Paris hotel. Update the lobby furniture and it will be a very high end place to stay. Looking forward to come back.Genuine Hotels.com guest review
Offers pets welcome but charge high fee and don't offer any location to walk them. Carpet in room so dirty it turns your socks and feet black. Should be advertised as a seniors hotel. Not recommended for families.Genuine Hotels.com guest review
The pictures look really good. The photographer should get a raise! This hotel is not junky, but not worth NEARLY what we paid. I felt like I was walking into a hotel in the '70's based on the décor. Would not stay there again!Genuine Hotels.com guest review
"Nice and comfortable"
Easy check in / check out. Nice clean comfortable rooms. Private balconies were awesome to enjoy morning coffee or evening cocktails!Genuine Expedia guest review
I was disappointed with dated bathroom and empty minibar.Genuine Expedia guest review
We stayed 5 days, was nice to get out of the heat and into the nice cool air of Prescott Az.Genuine Expedia guest review
"easy to get around"
have stayed there before and another good experienceGenuine Expedia guest review
"Quaint hotel w/ Quiet atmosphere & Friendly staff"
Overall, it's a quiet hotel geared towards an older crowd or couples. PROS: Very quiet atmosphere, even though it's near a street; room windows block out outside noise. Staff is friendly and front desk attendant knew my name the 2nd day we were there. Small private patios with table and chairs, good air conditioning, great shower pressure. Free in-room […] WiFi. Pool/jacuzzi area kept clean and available until 10:00pm! Breakfast: sausage, scrambled eggs, coffee, assortment of teas, bagels, cereal, fruit, toast, mini-muffins, etc. Great atmosphere in lobby area. Classical live piano music plays during breakfast, and lots of places to sit and chat in lounge area. Good exercise room. Bed linens are quite soft and comfortable. ......CONS: Televisions are a bit outdated, but a good variety of cable channels. A-V ports are standard red-yellow-white variety, so don't bother bringing HD component cables if you want to hook-up a game system. I was only there with my husband, so I'm not sure how kid-friendly this place is, but like I said, there is a pool area. ...Kids like swimming, right? Anyway, BEDS COULD BE SOFTER, but I'm used to a memory foam mattress topper. Shampoo/soaps in the bathroom could have been better. All-in-all, we enjoyed our stay, and will likely choose this hotel again next time we're in Prescott. Read moreGenuine Hotels.com guest review
"Stayed there about 12 years ago and is still nice"
Knowledgeable staff. Good breakfast, helpful lady who served us and it was included in the room rate. The pool looked inviting, but we just did not have time for it. Also a quaint balcony for two for evening sitting. We love Prescott, AZ and plan to return soon. It will be at the Forest Villas.Genuine Expedia guest review
"Very nice Hotel!!"
Our stay was very nice. Hotel was close to everything in Prescott.Room was clean and bed was very comfortable. We will stay there again .Genuine Expedia guest review
"clean and charming"
We had a pleasant, peaceful stay. It's not the cold kind of chain hotel, but more old-fashioned.Genuine Expedia guest review
"Inexpensive comfortable hotel"
My husband and I were looking for an inexpensive comfortable place for a quick overnight stay. This place was a Great Deal and was very comfortable. Our room had a beautiful view, It is easy enough to get to the Prescott shops and restaurants. The Complimentary Breakfast was nothing special, but overall our stay was nice. We would definitely stay a […] gain! Read moreGenuine Expedia guest review
"Creepy hotel - would not stay here again"
The clerk said the hotel is only 17 years old but Its Styled like an old fashioned hotel. Pastel pink & hunter green. Old timey music & pictures of flowers everywhere. It reminded me of the creepy hotel from Stephan Kings The Shining. I've stayed in the Hampton Inn also on Lee Circle St. The hotels are like night & day. The Hampton is spacious & comfortable […] & I never heard my neighbor whereas this hotel is cramped with long dark hallways & I could hear every sneeze, toilet flush & door close. Read moreGenuine Expedia guest review
"Lovely place to stay"
We found the room perfectly clean and comfortable. The lovely winding staircase was beautiful in the lobby and breakfast was good and healthy.Genuine Hotels.com guest review
Overall okay. Room styles n sizes r more like a motel. A little on the old side. The staff was friendly. If your allergic to bees watch out. I was stung within minutes of checking in.Genuine Hotels.com guest review
"Hotel on a Hill"
Located a few hundred yards from the main Prescott highway (69), yet high enough above it to eliminate the traffic noise. Well kept grounds; pleasant seating area, amid colorful flowers. We upgraded to a room with a jacuzzi-tub. Hotel has a family atmosphere. A very comfortable lobby with plenty of seating available. The included full breakfast is first […] class. We've stayed there before; we'll stay there again. Read moreGenuine Expedia guest review
"Nice Quiet Stay"
When on vacation spending a lot of time in the hotel is not on my agenda The hotel is bit dated however staff are friendly and were welcoming of our dog; making my husband's treasure canine's 1st vacation easy & great. The location was ideal for getting to our kids homes and taking off for the day perfect. After long active days, the hotel was quiet […] and peaceful. Read moreGenuine Hotels.com guest review
"Beautiful Hotel with very comfortable beds"
Much better than I was expecting. Beautiful lobby and room, and a nice breakfast the following morning.Genuine Expedia guest review
"very quaint hotel"
Nice breakfast, comfortable rooms with a small balconyGenuine Expedia guest review
i was really happy with the fact that they dont allow smoking anywhere in the hotel. The hotel smelled very clean and so did the rooms. The breakfast in the morning was ok but it needed more variety. The staff was very friendly and they have covered parking. The pool was good and view from the balcony was great. I would definitely stay there againGenuine Hotels.com guest review
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