Red Roof Inn San Antonio - Ft. Sam Houston - San Antonio

The Room was dirty, sink was not clean, faucet did not work properly, safe was broken.

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Genuine Hotels.com guest review

Perfect for a place to sleep, clean, friendly staff.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The bathroom, the floor, the toilet , the bath tube , all were dirty , the bed was ok, but the blankets didn't smell like recently cleaned, i would not stayed here again.

Genuine Hotels.com guest review

The price was good and close to the AT&T center. I took my brother and sister to the Spurs and Heats game on Easter Sunday. It was perfect to hangout before the game and then take off before the traffic. We didn't stay for breakfast cuz we checked out at 2am to make it back in Brownsville for work the next day

Genuine Hotels.com guest review

The bath tube was dirty, the handle of the shower was dirty/greasy, the toilet was dirty and floor of the bathroom was dirty, the remote control was dirty, the blankets smelled like they were not cleaned, in a few words, my wife hated me that night and my kids asked me to go to another place. I have been in other Red Roof Inn hotels, and this one specifically […] has been the worst where I have stayed. I can't recommend it. Read more

Genuine Hotels.com guest review

floor was dirty. free Wi-Fi did not work.(they said they would reboot it later)towels were spotted.one of two ice machines did not work.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Rooms were dirty under bed, mattress were old and disgusting, carpet needs to be changed , restrooms need to be remodeled, had to pay for my kids to stay never have had to do that anywhere neither downtown riverwalk where you would think they would charge you for your kids, they need to talk to housekeeping about cleaning room right they need a serious […] upgrade and remodel there rooms never again. If you can afford something better don't book this hotel didn't want to believe reviews but now i do book a room somewhere else. And wifi does not work need to stop advertising that they have wifi. Read more

Genuine Hotels.com guest review

vary bad awful stench fro room and bad ceiling was hanging in bathroom and started leaking on me before i left

Genuine Hotels.com guest review

It was possibly the worst stay I have had at any hotel/motel. They tried to charge me for an early check-in. What if I had come in on a plane and had no transportation to get around in? Next they wanted to charge me to change rooms. When I get to my room the phone do not work. It took about an hour for them to fix. WiFi service was said to be had, but […] it never worked. What if I had to report in to my unit or business? My room was not cleaned the following morning, no clean towels, trash not emptied, etc. The morning of my check-out, the power went out around 7:30am and did not come back on until around 10am . I had my medication in the refrigerator, which needs to stay cool. What if I needed my medication but could not take it because it was to warm? I do not know if anything will be done about these problems, but I will inform my family and friends of the service I received. Read more

Genuine Hotels.com guest review

Had a great stay.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This hotel was so nasty & dirty, smelled terrible, room next to me had door propped open with a garbage can full of garbage a guy laying in the dark, sheets & towels filthy not changed, wouldn't even set my ourselves down, checked in at 10:00 p.m. was so bad I checked right out, no refund of course, was booked online showing beautiful pics of the rooms, […] liars! Had to find another hotel!!! Read more

Genuine Hotels.com guest review

I love red roof inns in San Antonio, texas but this one was the worst Hotel ever. I know for a fact red roof inn hotels accept children under age 17 for free. Well this hotel charged me an extra fee for my kids. There were only 2 bath towels and 2 wash clothes in the dirty looking paint peeling unkept room when I asked for extra towels they were upset […] and wanted to charge me extra for them !!! I was a very angry dissatisfied customer that day. I do not recommend this hotel to no body. We went somewhere else that day. Didn't stay but 1 hr Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Booked two rooms and both were very run down. The whole complex appeared old and delapidated.

Genuine Hotels.com guest review

Not good, Room was uncomfortable beds were hard & huge waterbug said hello when we got there.Use 50.00 credit still cost me 41.58 seems high for that place. Wasn't expecting a great hotel just better than this one.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Let's start by all rooms are old and need a lot of work. Front desk people are nice. Eating area not where I ate and I spend there 3 days. Had to eat out breakfest all throught the stay. Carpets need steam cleaning. They were not any bed bugs! Shower head didn't work. Bed was really uncomfortable! I wouldn't recommend this to anyone.

Genuine Hotels.com guest review

i understand the area of the motel but the condition was unacceptable...phone did not work in room. no light bulbs in fixtures...ac/heater only worked on the off button... room was filthy... coffee pot did not work...i would like a reply regarding this please...

Genuine Hotels.com guest review

This was the nastiest and smelliest hotel I have ever stayed in. The place is old but that is no excuse. I have stayed in hotels that are old but they wer not this gross and with such poor conditions. When we got there I did not expect too much since the lobby smelled of old mop water but then we checked into the room and it was one thing after another. […] It was obvious the bathroom had not been cleaned because there were used towels on the floor and hanging behind the door. There was only two towels and no washcloth, a clear indicator that they had not been replenished. But then I see at the floor behind the toilet a used soap bar and shampoo packet. Ugh! Went to try and use the iron and ironing board and the ironing board fell apart and the iron did not even work. There was not coffee pot and coffee as they say in their description. After seeing all that and the smell of the lobby there was no way we were eating the complimentary continental breakfast. Do not be misled by the pictures they post of their Inn as I was. In spite I can say the staff in the lobby was friendly and helpful. Read more

Genuine Hotels.com guest review

The bed liners are not clean, the rooms are stinky, the lights are not working, rest rooms are not up to the minimum standards.......

Genuine Hotels.com guest review

Everything was really good, the rooms looked just like the pictures and the ac was very cold which I love...the only complaint that I had was that housekeeping failed to empty the coffee from the person who stayed in the room before us...that was kinda gross.

Genuine Expedia guest review

I have never encountered a hotel in such terrible conditions. The carpet had a bad odor as well as the overall room. There were stains on the carpet and the chair in the room. My wife and I were so uncomfortable that we brought our own sheets to put on the bed to lay on top of. After an hour my wife could not bare the condition of the room any more […] and thought it was unsafe to stay because the front door didn't appear to be closed securely. We ended up driving to the closest rest area and slept in our moving truck. We will never stay in a Red Roof Inn ever again. Read more

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

For the price was a clean and well kept hotel. Breakfast was ok not much variety especialy for Dibetics. It was clean.

Genuine Hotels.com guest review

Little things count, like when I call the front desk because the remote was inop. Room service came within minutes with a re-placement. Thanks!

Genuine Hotels.com guest review

Frig poor. It wouldn't freeze water in a 20 oz soda bottle (which was already half frozen) over night, which I needed to keep my insulin cool the next day. Plus, it badly needed defrosted. Several lights didn't work. The air/heater was very loud. Breakfast was nothing to appreciate. We had toast with jelly. Only apple jelly available. There was cereal, […] milk, juice, coffee and fixings to make a waffle. One plus - the bed was comfortable. Not enough washcloths in the room. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Missing towels.walls very thin could.hear next room.

Genuine Hotels.com guest review

Overall a nice stay for the price. Only issue was house keeping forgot shampoo before we checked in but called the front desk and they sent some up. But all in all I'd probably stay there again when I'm in SA

Genuine Hotels.com guest review

Most everything about my stay here was bad. Though the location was convenient right next to the highway, it was in a sketchy neighborhood. The door was not even locked when I first opened it. There were no towels in the room, though thankfully the staff promptly brought me some as soon as I notified them. The room seemed dirty and everything in it […] seemed very worn/old, like the sink which had tons of cracks in it. The complimentary morning breakfast left much to be desired as well. I couldn't even find water, except from the vending machine. The phone cord would not stay in the phone, so it wasn't reliable for receiving calls, including the taxi I requested. Though this has nothing to do with the hotel itself, the taxi I called arrived 10 minutes too early. The lobby staff call my room to let me know to come down but the cord fell out when I picked it up. I rushed down from my room but the driver had refused to wait for me and took off. It took me a half hour to get another taxi, which got me to my interview barely in time. I was just glad that I had arranged for the original taxi service to pick me up with lots of time to spare. The only thing I can say was decent about the hotel stay was that the staff was very helpful and kind, trying their best to help me out whenever something went wrong. It's not enough to make up for the overall experience of my stay. I won't be staying at a Red Roof again. Read more

Genuine Hotels.com guest review

The pics made it look a lot nicer than it really did.

Genuine Expedia guest review

Very nice for the price

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The staff was very friendly and courteous. Great customer service! It was a very comfortable stay.

Genuine Hotels.com guest review

Overall I would say it was worth the price. We wanted a hotel the was cheaply priced without it being a hourly house. It was clean. The only negatives was the fridge in the room was very outdated and in need of maintaince and the towels were thread bare. And the complimentary soap/shampoo were not even enough for one. Which did not pose a problem because […] I packed our own. We slelpt nicely and peacefully and the only issue was we asked for a wake up call but I guess they forgot. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review