Comfort Inn Coliseum & Convention Center - Hampton

This guest did not leave a comment.

Genuine Hotels.com guest review

Checked into Confort Inn and unpacked due to a late arrival. Noticed the toilet was not clean, broken shower curtain rod, dirty sheets, water backed in tub up after a shower, broken power switch on coffee maker. I must say, the desk clerk, (Mario) on duty felt so back of the condition of the room, he did everything possible to make things right. He […] remade the bed, ran after ice, and a coke for us. I commend his actions for his service. We need to remember one thing. It is not the desk clerk who cleans the rooms. Good job Mario.. Read more

Genuine Hotels.com guest review

It was overall a very good stay.

Genuine Hotels.com guest review

Although they are remodeling the place our room was very comfortable and we had no problem with any noise or distractions. Room was clean, both the refrigerator and microwave was clean and worked !! The breakfast had a wide variety to select from and everything was fresh. Will stay again if we are in the area.

Genuine Hotels.com guest review

The hotel was comfortable and clean. Unfortunately The lobby was cold, which was unpleasant to eat breakfast. The staff was tentative and courteous.

Genuine Expedia guest review

Generally just an old property. however it was in process of being rehabbed. I would stay there again as it was a low price and very close to the Hampton Coliseum. I was there for an all day wrestling event and as a place to sleep, it was OK I probably would not put my mom or even my mother in law there even after it is fixed up. C minus

Genuine Hotels.com guest review

Hotel was in very poor shape...wall paper peeling off walls, cracked ceramic tiles in elevator...first room they puts in was not cleaned...dirty towels laying all over...bed unmaid...would not stay here again and would not recommend it....although lady at front desk "charlize" was great!

Genuine Hotels.com guest review

Its was a great stay for the price.

Genuine Hotels.com guest review

We were very happy with our room ... very spacious and comfortable ... breakfast was good. Will stay here again.

Genuine Hotels.com guest review

Hotel was under renovations yet those things I overlooked. I had to request a new blanket as it had unwashed stains. The toilet hit the wall every time you got off it. Staff was amazing and VERY accommodating!

Genuine Expedia guest review

The hotel was under renovations. The staff was friendly. However, neither of those facts excuse the state of disrepair & uncleanliness. The tv was not functional, portions of the hardware in the bathroom were loose enough to come off of the wall, and many of the windows were open or broken without screens.

Genuine Expedia guest review

The hotel overall was nice. The staff was helpful and kind. The room was comfortable, not exactly spotless but not terrible. The refrigerator and microwave in the room were inoperable. I do understand the hotel is under renovation so once it is complete it will most likely be a very nice place to stay.

Genuine Hotels.com guest review

Although "renovations" were in progress, the staff was not very cordial at all. I NEVER received a smile or a "thank you" when checking in, or any apologies for the NUMEROUS times that the staff tried to make me pay for this stay that was paid for through Expedia. I had TWO staffers disturb me in my room and ask if I was ready to "settle up" after […] ONE night of a TWO-NIGHT stay. One woman asked me for my name and was unaware of how long I was staying or that I had two rooms. Also, housekeeping awakened me and I told her that we did not need her services but she should return the next day. She responded "Aren't you checking out today?". I was also awakened a second time by a staffer who asked me if I wanted to move to another room because they were renovating MY FLOOR that day after one night's stay.....this is after I was given the two rooms with no warning about these renovations and had been trying to sleep/nap through the banging and drilling for hours. Unprofessional, Unorganized, Unaware, Unfriendly, Unapologetic.... Read more

Genuine Expedia guest review

The hotel is undergoing renovations - there are doors and cabinets in hall, etc and in the room on the floor. It was so hot in reception area and AC wasn't on in room. Looked real shabby. Not what I have come to expect from Comfort Inns. I have spent weeks at a time in them and have come to expect a certain amount of qualify. This was not up to par […] at this time - maybe will be soon. Read more

Genuine Hotels.com guest review

would stay again..but housekeeping did forget about us

Genuine Expedia guest review

The hotel is undergoing construction work. There was no prior warning of it and somehow the paying customers are required to "excuse" the construction. I say, close the hotel during construction or give us advance notice. The knobs for closets and shower fell down when we used it. We were moved to a different room where the toilet did not flush properly. […] Our first horrible hotel experience. The toaster was broken and the answer by the staff was "sometimes when it overheats it stops working". If you know that, how about fixing it??? Read more

Genuine Expedia guest review

I was looking for inexpensive and I think I got what I paid for. First, it took a while for someone to come to the front desk. My room was decent but there was a little trash in the hallway and it was there the whole time. There were signs up about remodeling and while my room was clean, it was in need of being updated. The colors - burgundy and green..... […] But it was cheap. Also had to wait for someone to checkout. Read more

Genuine Hotels.com guest review

Water was dripping in bathtub, door to room would not shut properly. Was not informed of where the vending/ice machine when checking in.

Genuine Hotels.com guest review

I didn't stay in my room until nite Every time I left the room my key card did not work I had to get it actervatied each time I want to get in the room.

Genuine Hotels.com guest review

Our arrival was smooth but problems soon became apparent. Our room door, even when fully closed had a bit of open space at the top. The remote control was messily taped up to keep batteries from falling out (there was no plastic backing on the device). We got up the first morning prepared to grab a quick breakfast from downstairs and was abrubtly told […] that the waffle machine was not working. The regular coffee was out and there were no danish in sight (it was 7:45a). Very disappointed with that. Did not attempt to go to breakfast the next morning based on the previous morning. Did tell the front desk after we returned later in the day and he had no knowledge of any problems with breakfast. Since we were on the second floor we took the stairs. There were a pile of junked items on the first floor stairwell (a door, assorted cardboard and buckets, etc) and the doorknob was broken. One lamp in our room did not work also. Read more

Genuine Expedia guest review

The hotel room we had was so nasty. The carpet was never vaccumed and the bed sheets were not changed! How do I know because a food stain the was made the night before was on the bed the next night. Management changed the sheets!! What a mess! And then when u flush the toilet or take a shower the floor would be wet which is so dangerous. I would sleep […] in my car before I go back to that horrible, dirty, smelly, nasty hotel! Pay extra amd get better service, a good night rest and then some but NOT here!!! RUNNNN Read more

Genuine Hotels.com guest review

we realize that the cost to stay was low but facility/room was dingy, rather dirty, and found a bug in bathroom . staff was responsive to requests but we felt the place could have been spruced up to make it more comf.

Genuine Hotels.com guest review

This hotel is in a convenient location but it was under renovation so the hall was dusty with construction materials everywhere. I think we were the only room on the floor that was or could be occupied. Around 2:30 in the morning a fire alarm was activated. It turned out to be false but needless to say disturbed our sleep for the rest of the night. All […] in all a very unpleasant and disappointing stay. Read more

Genuine Hotels.com guest review

The hotel was dirty and the wifi didn't work. They are currently in a remodel phase. The staff at the front desk was excellent though.

Genuine Hotels.com guest review

Great location, only took 5mins to walk to the Coliseum. Service was friendly and helpful. Lobby/breakfast area was clean and provided a free-to-use PC/printer. The other floors, rooms, etc. were in awful shape. The sheets and towels were clean, everything else was borderline foul. We reserved a smoking room with a king bed, but were given two doubles […] and a non-smoking. The staff quickly found us a smoking room with a king bed. The room had one working lamp, no phone, no clock, and smelled like 3 year old cooking grease. When we got back from the show, there were a slew of cops in Kevlar standing against the walls outside of someone's room. They asked us if we had a good time... ...I don't think we'll be staying here again. Read more

Genuine Hotels.com guest review

Convenient. Smaller hotel. Breakfast is right in the lobby, which means a blast of cold air when the doors open. Rooms are very clean.

Genuine Expedia guest review

The front desk staff were really good; informed me of breakfast hours when I checked in; let me check in early; extended my check out time willingly; gave me excellent directions, all with a smile); good breakfast selection and taste; the hotel was quiet and the location convenient to the Convention Center as well as dining and shopping. Carpet in […] elevator was stained; there was a gum or candy wrapper on the floor in my room when I checked in and it was still there when I checked out (I left it there purposely to see if housekeeping would get it) I would stay there again. Overall Read more

Genuine Expedia guest review

The staff were very helpful and polite. The room was clean, and the hotel was quiet. The rates were great!

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

i was pleased. Much better than the best western in the same area,(BW) needs to be renovated.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Good accomodations for the price and location

Genuine Hotels.com guest review

This hotel was right in the middle of everything. Room was clean however, the iron was broke and the toilet stopped up and I had to help unclog it because they didn't have maintenance staff. OK for the money.

Genuine Hotels.com guest review

This was one of the worst Comfort Inn's I have stayed in. The bed comforter had holes in it in and when I went downstairs to front desk, I was told the comforter came from a smoking room on the 5th floor and that they sometimes get switched around. The second thing was the towels in the bathroom had someone else's hair in them. It was just plain nasty. […] I thought it was in one but it was in all of them. I had to go to walmart to get some towels. Read more

Genuine Hotels.com guest review

they were nice enough and it was a conveniant location for me, but the room was really musty and there were quite a few spiders. when we left my son had a spider bite. they were apologetic and i didnt make an issue out of it, but still, when i stay somewhere, i dont wanna have to worry about bugs.

Genuine Hotels.com guest review

Front desk clerk was very polite , the room - a peice of jewelry in the toilet that had began to rust not a pleasant site, walls need some fresh paint, sink was clogged, the bed was very comfortable and clean. Not recommend for an extended stay, over night passing through for a nights rest is it.

Genuine Hotels.com guest review

I chose this hotel because a friend was staying as well. I realized I needed a late check out-when I called the front desk, I was told no problem so we left the hotel confident that when we returned we could check out then. When we got back, all 3 of my rooms locks had been changed and I was told no late check out is given and that they had tried to […] contact me but were unable to. I was told I had to vacate immediately or be charged an extra fee. The maid on duty made me walk back downstairs to get a new key for each of my rooms. I walk with a cane and it was very poor service to have to make the trip back downstairs. The manager on duty was very abrupt and unapologetic about the miscommunication by her staff. I will not use this location ever again. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Staff was awesome !!! room was great ...that explains it all

Genuine Hotels.com guest review

My wife and I stayed at this hotel back in 2004-2005, it had a big dining area, belgian waffle iron, cereal, juice, danish, etc.; that's all gone. The dining area is so small and we were offered FROZEN WAFFLES, which we quickly declined and went to waffle house. Other than that, our stay was EXCELLENT..... the room was clean, the wi-fi was strong, bed […] was nice (except for the small pillows). Will stay here again. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The room we stayed in needed repair and was too damp without running it real cold. The people running the hotel were friendly and helpful.

Genuine Hotels.com guest review

the room was nice, the location was close to food and shopping, breakfast was good, friendly staff

Genuine Expedia guest review

Very friendly owners/managers. Breakfast was better than some hotes. No waffle machine but had toaster and bagels. Clean and friendly atmosphere. Located 1/2 miles from the new "outside mall".

Genuine Hotels.com guest review

My experience was a good one. The room was clean and most of the staff was courteous. It would be nice if everyone was was friendly. The fitness room was small but did the job for a short stay. The breakfast was good and someone was there to restock.

Genuine Hotels.com guest review

All very nice, clean and convenient to everywhere I needed to be. Great friendly staff.

Genuine Expedia guest review

Very very basic breakfast. Hotel is in a very bad condition and there were renovations while we stayed there. Beds were not comfortable, the room in general was very outdated.

Genuine Expedia guest review

Älteres Hotel mit Renovierungsbedarf, Pool OK. Zimmer sauber, jedoch mit älterem Inventar, Betten OK. Einfaches Frühstück. War das schlechteste Hotel auf unserer 3-Wochen-Rundreise und würde somit nicht mehr dort übernachten. Gute Infrastruktur!

Genuine Hotels.com guest review