We came down for the Alamo Bowl so the location was awesome, and it was nice to park and walk there as well as be right on the Riverwalk. It was crowded but the hotel staff did a great job of handling the crowds. Had a great time!Genuine Hotels.com guest review
"Marriott San Antonio Rivercenter"
We have talked about staying here for a number of years and finally did during an impromptu trip on vacation. Loved the location and ease of access to shopping and sights and the bed/pillows were super comfortable.Genuine Hotels.com guest review
"Worth the price"
Nice hotel with a lot of things to do close byGenuine Expedia guest review
"Great Hotel for Holidays in San Antonio"
This hotel is right in the heart of the action. Close to the mall don't have to walk outside on a cold day, when wanting to go to the mall. Alamo is less than a block away from the mall, so this hotel is ultra convenient. Very clean we had a great view of the riverwalk and lights at night of San Antonio. Made for a lasting memory.Genuine Hotels.com guest review
I love staying at the River center Marriott. Soooo convenient to the Mall... just steps away. Loved the views. Comfortable beds. The only this is.... I wish they had a mini fridge.Genuine Hotels.com guest review
"Over priced! im staying at the hyatt next time!"
I have stayed in several San Antonio hotels and I love most of them. The Marriott river center was disappointing and I have no interest in ever going back. I paid just as much for the Hyatt on the river walk and that was a gorgeous, friendly place. From the moment we arrived to the hotel the valet people were rude. They demanded that you either let […] them valet park your vehicle or get out of the way and self park. I explained I was only going to unload all of my items just so I didn't have to carry them through the whole parking lot and they were irritated. Then I asked if I could borrow a cart and they would only allow me to use it if they loaded the things and took it to my room for me. I've been to several hotels where they let you borrow the cart so I'm not sure what the issue is. The room was sub par and not even close to worth the money I paid. The view was okay, I saw the pool and part of the mall so I guess it was okay but I prefer views of the river walk over that. Room service was beyond expensive! I paid $25+ for chicken strips.....anyways the only positive thing I have to say is that it is close to the mall and the lobby is nice. My recommendation is to stay anywhere else! Read moreGenuine Hotels.com guest review
We had a wonderful time. The location is excellent. The hotel is not only right off of the Riverwalk, but also connected to the River Center Mall. The Alamo is literally a 3-minute walk from the mall doors. We didn't have to drive anywhere, which is a blessing since there were a ton of people in town for Thanksgiving and a teen beauty pageant. I did, […] however, find the wait for the elevators to be a little long, but that is about my only complaint. I would definitely stay here again! Read moreGenuine Hotels.com guest review
I really enjoyed my stay. Awesome place to relax.Genuine Hotels.com guest review
"Great hotel! Mall..........not so great :("
Hotel was great and location wasn't bad. Staff was super friendly and helpul. Room was nice, clean and comfortable. We were disappointed in the Rivercenter Mall. Not many good stores, kind of dirty and only large store was Macy's. If I went back, would probably check out some other Marriott locations.Genuine Hotels.com guest review
Really enjoyed our stay.Genuine Hotels.com guest review
We stay here each year on the day after Thanksgiving. Enjoy the festivities. Everything nearby.Genuine Expedia guest review
"Rock n roll"
Good but the double beds instead of queens are just too small! And the beds were not comfortable for the price.Genuine Expedia guest review
"Great location !"
Had a good time. No fridge in the room is my only complaint.Genuine Hotels.com guest review
"Big hotel for this town"
The hotel was clean and in a good location. The hotel was a little 'soulless'. The hotel bar did not feel inviting, but most of the time is spent outside anyway. Staff were friendly. All in all a good place to stay.Genuine Hotels.com guest review
"Great hotel very helpful staff"
Great place to visit will definitely go back to river walkGenuine Expedia guest review
"My Stay in San Antonio"
Thank You for the great recommendations for dining and offering discounts coupons at certain restaurants. The staff was helpful and answered all questions in an extremely friendly manner.Genuine Expedia guest review
Haven't been to San Antonio in several years, but we still love it. The people are fantastic - very warm, friendly and happy to assist in any way. Although parts of the City seem more rundown, all of my favorite places to eat and shop remain the same. Awesome place for a long weekend. Love this Marriott.Genuine Expedia guest review
"Close to it all"
The hotel is OK but the price is based on location of the property. This same room in a non-prime location would be one third the cost. If you must be in the middle of it all then this is the place for you. The River Center Mall is attached giving many different food and shopping options. It is a short walk to everything else you would want to do on […] the riverwalk. Read moreGenuine Hotels.com guest review
Great hotel-expensive parkingGenuine Hotels.com guest review
Great hotel, the only problems were: no free wi-fi & the windows were dirty on the outside.Genuine Hotels.com guest review
Excellent location and easy to park too!! Parking is a little pricey at $25/night!Genuine Expedia guest review
"Great Riverwalk location"
This hotel was very neat and the location was great. It opens to the Rivercenter mall directly on the Riverwalk. It was very comfortable. I would recommend to couples or families since breakfast was included with our room reservation.Genuine Expedia guest review
Loved the beds very comfortable. My husband and kids felt very comfortable. Very convenient to stores and riverwalk. Didnt think the price was bad at all for the room we stayed in. We will be staying therefore often!'thère again.Genuine Expedia guest review
"Nice, but crowded."
Nice well kept hotel. Great location. Clean. Parking was a nightmare. Overpriced valet service highly inefficient and useless. Otherwise no complaints.Genuine Expedia guest review
"Great location to Alamo, river and mall"
Loved it great place to stay for kids. Our family had a great time.Genuine Expedia guest review
Stay was good excellent location only problem was sofa bed very uncomfortable matteras was worn out.Genuine Hotels.com guest review
"Nice, very convenient..."
This was a great hotel for a weekend getaway. Being attached to the mall, it is great for husbands who want to go to the room and nap while the ladies shop. The one complaint about the place is that the elevators are incredibly slow. I don't know if some were not working or what but at about 9:30am in the morning it took us about 15-20 minutes to get […] from floor 22 to the lobby. We waited for 10 minutes for an elevator car to show up and then it took forever to get down due to all of the stops. They need more elevators. Read moreGenuine Hotels.com guest review
"Very nice hotel. Excellent staff."
Very nice hotel. Excellent staff. All hotels should be like this one.Genuine Expedia guest review
It started with the valet service out front.. very nice, good first impresstion. We were able to check in right away & the nice lady asked if we wanted a map of the riverwalk... went up to the room to drop off the bags & then spent the day on the riverwalk, which is right through the back door of the hotel- :) . The room was very clean & comfortable, […] the valet service was TOP NOTCH & the hotel staff that we delt with were all VERY accommodating. We would most certainly come back Read moreGenuine Hotels.com guest review
"Hotel close to the River Walk"
We were celebrating our 17th Wedding Anniversary, and the service did not disappoint.Genuine Expedia guest review
I think it is the best location of all Downtown Riverwalk hotels.Genuine Expedia guest review
"Should have been better!!!"
When we arrived at the hotel, we were not given the two double-bed room we requested. Instead they wanted to give us a King bed for my husband, myself, and our two children to share. I told them that would not be acceptable and wanted the double beds. The said they were out of those rooms and said they could upgrade us to a hospitality suite, which […] would include one King size bed and a pull-out bed. We agreed. Got to the room and discovered that this was not exactly the case. What we were given was a room with a double sized Murphy bed and a pull out sofa bed. Both were very uncomfortable, with springs protruding out of the sofa-bed mattress. If anyone stays here, make sure to call ahead of time and make sure you have the correct room. Also--WiFi is charged by the day--should be free since you pay so much for the room!!!! Read moreGenuine Hotels.com guest review
"Nothing was missing!"
Our family thoroughly enjoyed our stay. The rooms were very comfortable, and housekeeping did a fantastic job! The fact that we could reach our destination for dinner by simply stepping from the hotel, into the RiverCenter Mall, was priceless! When we did have to leave the hotel, the valet parking was quick and the attendants were very courteous.Genuine Hotels.com guest review
Spent lots of time in pools and walking river walk. Should have asked about breakfast. Didn't realize where to find it until 3rd morningGenuine Expedia guest review
"fabulous location fantastic amenities"
We would go back without hesitation - beautiful hotel and a great location.Genuine Hotels.com guest review
If I wouldn't be charged I would go to a different hotel right now. Anything I asked for I was told they were out of. Very unwilling to help. In fact the person I asked for an extra blanket actually made some rude comment. I have never made a bad review in my life but I feel like others should beware of poor service. The hotel itself seems very nice […] and clean. The staff is really my only negative. Rooms are a bit small as are the beds but that's not a huge deal. Read moreGenuine Hotels.com guest review
Recd upgrade last stay so room was very small but we do like hotel and will stay againGenuine Hotels.com guest review
Bed was so do comfortable. Very clean. Shower was slippery and shower head was hard to move. Other than that it was great.Genuine Hotels.com guest review
All in all it was a good experience, we tend to stay at this hotel on average of about once a month so.Genuine Expedia guest review
"Fix your billing problems"
Everything was nice about this stay, until I found the final bill under the door. Prepaid through Expedia, there was a $49 charge for some package (?) added to my stay per day, though I did not use any services. When I went to the front desk, the clerk said: "Oh sorry, that happens all the time" Really? Maybe you should fix this if this happens all […] the time, cause I find it annoying to stand in line to correct my bill, and later check my CC statements if everything is booked correctly. I already cancelled my friendship with another large chain due to multiple times billing errors. Read moreGenuine Expedia guest review
"Great Location. Below standard rooms and service"
In my opinion this hotel is not that good for the price. You are paying mostly for the location which is Great. Other than that, the hotel should be running for half the price. Average hotel with Excelent locationGenuine Hotels.com guest review
"Business and Pleasure"
We enjoyed our stay very well, everything we needed was in walking distance. We have stayed here several times and never been disappointed.Genuine Expedia guest review
"I would rate the hotel 3 1/2."
Thre was no free breakfast and the prices on their menu were terribly high.Genuine Expedia guest review
Hotel rooms were good and clean. Staff was courteous. But there was a youth convention being held in the same hotel as us. 25000 kids in the same area. Our entire floor was packed with them. They ran the halls, all through the night. They were extremely loud and would bang/slam their doors to their room. When we confronted an adult in charge, they said […] "what do you want us to do about them? There is 25000 kids here, we can't watch them all". So we called the front desk and complained. They sent up a security guard and he just told them to quiet down. Which didn't help. Called a second time extremely mad. They then sent 2 security guards and finally got them to be quiet. Until the next night, then it happened all over again. We did get an email one week before our stay there advising us that there would be some kids there for a convention but had no idea it would have been like it was. Overall we are very upset about our stay there. Read moreGenuine Hotels.com guest review
"Great View of river walk"
Experience was ok, there was a convention going on so they put the regular customers second. This is something new to me. I scheduled my room in advance but still was considered second rate customer when it compared to the other guest that were there for the conventions. I was not notified, even after I called 1 month in advanced, this will be a learning […] experience for me. Room was great, view was excellent, location was great, conform was excellent. Read moreGenuine Expedia guest review
"Great Customer Care"
Hotel was great. I had originally booked a room with two beds for two nights, but when I checked in, the only thing available was a single king. There was a huge convention in the area and the hotels were packed. My family of four made the best of it. One of the customer care managers apologized for the inconvenience, and waived the valet parking fee […] for the two nights, which we thought was cool. He also got us into a room with double beds on the second night. We were grateful. Read moreGenuine Expedia guest review
For the price of this hotel we have experienced much better rooms and service in Holiday Inn Express and other more bargain priced hotels. No one wants to go out of the way for you, and no one is interested in making your stay more pleasant. Breakfast was not served in their restaurant on one of our days. No way to get even a cup if coffee at 4am. Or […] no front desk people were willing to help. Told me to go to Denny's across the street for coffee. Of course that meant running into vagrants asking for money and wondering whether I was safe to be walking in that neighborhood that late. Rooms were super small. Couldn't accommodate our double bed request. Just not worth the money even though connected to Rivercenter Mall. Read moreGenuine Hotels.com guest review
"Nicest hotel visited"
From our almost 2 weeks trip, we save the best for the last day. This hotel is very luxurious and conveniently next to the River walk, kind of small room but super nice and clean and great view....love it!!Genuine Hotels.com guest review
"payed for location"
Overall the hotel was nice. I've stayed at nicer places, though, along the riverwalk like Hotel Contessa and Hotel Valencia. The price for Marriott was high but you definetely pay for location. The room was not as big as I thought it would be. If you've ever stayed at any Marriott before then expect the same type of room at this grand hotel along the […] Riverwalk. It is practically connected to the Rivercenter mall. Read moreGenuine Hotels.com guest review
"ON THE RIVER WALK"
WAS PLACED AS FAR AS POSSIBLE FROM ELEVATOR .....PROBABLY BECAUSE IT WAS AN ON LINE EXPEDIA PURCHASEGenuine Expedia guest review
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