"loud TV noise"
We called the front desk twice, asking them to ask the person in the room below us to turn down the TV. She responded she will, which meant we had the right culprit. Unfortunately it never happened. At 10PM the sound was turned down but was kept on for the WHOLE night. we will never go back to this place.Genuine Hotels.com guest review
"Pet friendly! People friendly!"
Family friendly, pet friendly, people friendly.Genuine Expedia guest review
"Great dog-friendly hotel, comfortable and relaxing"
Elevator near my 2nd-floor room was iffy to begin with - and then I got stuck in it, in between floors! Yikes! After it was fixed, it behaved oddly the next day. Now I'm on the ground floor - whew.Genuine Expedia guest review
This hotel was very comfortable. The room was huge - bigger than your average 1bdrm apartment! Complimentary breakfast was slightly understated, but satisfying. Great for longer stays or if you need extra space.Genuine Hotels.com guest review
"Very clean, comfortable and convienient"
Wonderful place to stay! Very friendly staff, helpful, considerate. Great pool and hot tub! Overall, quite relaxing and an easy walk to restaurants, etc. I stay here any time I am in town.Genuine Hotels.com guest review
I have stayed here before and enjoyed our stay. When my toddler needed to take a bath there was no plug to keep the water in the bathtub. Took awhile to resolve issue for taking a bath. Movie channels did not work in our room and was told could not be fixed because maintenance was not available on the weekends. Would stay again but the service to fix […] the two issues we had could had been better! Read moreGenuine Hotels.com guest review
"Don't miss that driveway!"
There is no area in the front of the building to pull your car in and check in. You need to go in driveway to the side, which from the South, was not well lit. Given I was arriving after dark, I would have preferred more lighting on that side of the building so my walk to the front and back to my car felt a little safer. The room was WONDERFUL though! […] Very roomy, with a kitchenette and small dining table. Read moreGenuine Hotels.com guest review
hotel is a little overpriced for just a pass thru place to stay. room was nice and recently updated. room definitely needs some sound proofing. parking is a nightmare...Genuine Expedia guest review
"What you expect for a mom & pop operation."
The breakfast & pool were OK. Large rooms. The walls were thin, so it made sleep difficult. Also, it wasn't easy to get the room cleaned if you missed the one time the maid was going by (or even get clean towels).Genuine Expedia guest review
A lot of thought has gone into the remodel of the hotel. THe studio room was well appointed, the bath towels and bedding were were very nice. However, although the refrigerator was set on high, the cooling mechanism was faulty, causing spoilage of all items stored there. Additionally, there was a very loud buzzing of a ceiling electrical fixture (located […] right outside the bedroom) which was so bothersome that sleep was impossible. The only solution was to turn up the TV to drown out the sound. A call to the front desk resulted in no resolution. Another bothersome item was the headboard, which banged against the wall with the least provocation, even turning over to turn off the light. There probably isn't much that can be done about the hotel entrance due to limited space. However, as a first time guest, it was difficult to find the driveway entrance, questionable where to park, and difficult to find the front desk for check in. A return visit to the hotel would simplify the process, but more attention to detail would encourage returning guests. Read moreGenuine Expedia guest review
Easy to get back onto the freeway, and close to the Golden Gate. Lots of shops around that area, and eating establishmentsGenuine Expedia guest review
"great place even tho they are remodling."
loved it. got there after a long drive with a toddler from disneyland and was pleasently surprised that they had given us a free upgrade from a studio to a two bedroom suite with a kitchen and living room. SCORE! TODDLER GETS HIS OWN ROOM! so happy. The hotel was fairly empty and the weather in san fran was beautiful! everything is in the midst of being […] remodled but we never heard the workers the entire time. parking i can imagine would get pretty crowded during the summer months but we had no problem in the middle of october. neighborhood is great and very close to restaurants and a shopping mall. breakfast was great. room was clean tho we couldnt figure out how to get the heater to work. dont think it was working. but all the updates that they have done to the grounds and the rooms are great, you can really tell that they are trying to go from run down apartments building to resort style. Read moreGenuine Hotels.com guest review
the hotel suite was spacious and clean. There is no air conditioner but the climate in Marin seldon requires an air conditioner. The swimming pool is large and well-maintained. The breakfast is simple but adequate. If you are on business for several days, the rooms are very good for being able to get work done in your room. The full kitchen is also […] a great feature if you are staying for several days. There is some noise from the freeway but I also kept my window open. Read moreGenuine Hotels.com guest review
"Perfect for a nice gateways"
The hotel overall is really nice :) very clean and spacious, however it looks bigger on the pictures but this hotel is really nice . They rooms come with pretty much the basic things u would need just in case you need to cook ... That was nice .... Free breakfast every morning is very healthy and ladies there are very nice and amiable. It is maybe […] 10-15 minutes away from the golden bridge.... Which was nice. Only thing .... I really didn't see any younger people staying there ... Read moreGenuine Hotels.com guest review
"This was a disappointng experience."
I stayed here several years ago and expected the same level of service and hotel conditions. What a disappointment! The front desk is tiny and the staff was too busy to even ask to be helpful beyond assigning rooms. My room was about 20 feet from the very busy 101, and there is no air conditioning in any of the 'suites.' When I arrived, the room had […] not been opened and the California sun had blazed directly into the room all afternoon. It was a furnace that couldn't be cooled. The windows are double-paned so they blocked some of the freeway noise when closed, but of course I needed to leave them open to attempt to cool down the room, which took hours. I could not hear the TV for the freeway noise. I was told that I could not change rooms because I have a dog and pets are only allowed these back rooms right on the freeway. I think handicapped persons may also be relegated to these rooms because that's also where the wheelchair ramp, handicapped parking, and elevator are located. Having said all this, I don't actually know how you could escape freeway noise with open windows anywhere in this motel, except possibly in the very front of the building. With Expedia's help, I cancelled the next night's reservation and moved to the Extended Stay in San Rafael. What a relief! Read moreGenuine Expedia guest review
"perfect place to get some work done"
We stayed for the night and spent the morning working remotely- lots of room in the suite to do that. Breakfast was good. We had a quiet night though it was evident that the walls were a bit thin. Hotel was very clean but showing signs of wear especially carpets. Public spaces, pool area, breakfast room, etc were clean and tidy. Service friendly and […] good. Read moreGenuine Expedia guest review
The pool and grounds were maintained quite well, and are very pretty. The bathroom had a stained ceiling (large stain) from previous water damage, which looked as if it might have had a bit of mold forming. The bathtub was warped, making it a bit difficult to stand in, because it was raised in the center - but moved when stepped on. It should be noted […] that there is no air conditioning in this hotel, although they do provide fans, which worked well during the time we were there. Perhaps the hotel was full, and that is why they needed to put us in the room that they did. The hotel is located well, with an easy walk to good restaurants and a charming outdoor shopping mall. Read moreGenuine Hotels.com guest review
"Convenient, clean & friendly"
We enjoyed our stay. With friendly staff , nice breakfast and beautiful courtyard. Location is good and bad. It's convenient to shopping and attractions, but it's also close to the freeway and restaurants making it sometimes noisy.Genuine Expedia guest review
"I was in a city I did not know ...."
When I got to the hotel I was a bit worried about the outside appearance as it looked more like an apartment building than a hotel. I came in late, was dead tired, in pain from arthirits and starving. (Not in a good mood) The staff gave me great service despite my less than friendly mood, was sweet enough to bring me extra blankets and pillows as soon […] as I hit my room, and was invisible except when needed. The grounds were lovely with a wonderful outdoor room featuring a fireplace, big screen T.V. and sitting areas over looking the pool. This is a all weather room which gives you the feeeling of being at a resort. The room was so clean, comfortable and inclusive with a full kitchen, sitting area, fold out couch two bedrooms and lots of closet space. The beds were like home. COmfortable and soothing with great linen. The first night, I needed that comfort and had a great nights sleep. Food is close by and the movie theater is across the street. Freeway is a block away. The best part is my dog was welcomed. Thank you Marin Suites for a great two days. This was a business trip and we were dead tired each night. It was great to have this to come to at the end of a very busy day. Read moreGenuine Hotels.com guest review
The suites of this place are HUGE. With a separate bedroom and a very descent sized kitchen (which we did not use). A very pleasant surprise. The complementary breakfast was good, but a little crowded and chaotic. Staff was friendly and very helpful. We checked in early, but staff made sure to have a room ready asap. As for location, there is a little […] mall within walking distance with some restaurants. SF downtown is just a short drive. I would definately recommend this hotel. Read moreGenuine Expedia guest review
"For the price, it was perfect!"
Great location, clean, professional staff. I will stay there again!Genuine Expedia guest review
"Don't stay here!"
I stayed here about 10 years ago and it was great, but it seems that the rooms haven't been changed. The furniture was old, the bed soft and saggy, the tv old with bad picture, and the room smelled bad/old. Very disappointing. I found another room at a very nice hotel for the same price the next night. Fix up your rooms, Marin Suites!Genuine Expedia guest review
"clean, quiet, perfect"
marin suites is my hotel of choice every time i go to san fransiswco we reserve a room there we have rented others and by far there was no comparison...i will continue my business in marin suites big rooms big pooi outdoor tv area really makes me feel at home.Genuine Expedia guest review
"Great for Families"
Their two bedroom suites were great for a family on vacation. The only downsides were inadequate sound dampening--we could hear our neighbors quite well. The hotel is being refurbished, so the finished parts are nice, but still has a dated feel to it. The staff was very helpful including helping return a lost teddy bear. I would definitely stay aga […] in. Read moreGenuine Hotels.com guest review
Found this hotel online not knowing area; it was easily accessible from the freeway, very comfortable, VERY CLEAN! We were given an upgrade - a nice surprise - and should have planned to utilize the lovely salt-water pool.Our only disappointment was in the breakfast choices; yogurt should be individually packaged!Genuine Expedia guest review
"SFO - Sep 2013"
Very clean nice spacious rooms and very close to SFO (away from the hubbub of SFO but right across the bridge).Genuine Expedia guest review
Not only was my room wonderful. The staff was so accommodating and friendly. Best motel I have stayed in Marin. Breakfast, hot tub, pool, covered lounge area - great!Genuine Hotels.com guest review
Very clean, comfortable bed, lots if amenities, close to shopping.Genuine Hotels.com guest review
"Beware road noise in some rooms"
I had a late flight so not many rooms were left and it had been a warm day , up to 90 degrees. The room was huge but with no AC, opening windows was the only way to cool it down, and the noise from 101 was really loud. Fortunately, the hotel was able (and more importantly, willing) to let me switch to an interior room, which was lovely. I really enjoyed […] the pool, which was warmer than the one at the best western next door, though it's a lot smaller. But for me the temperature is a big part of the pleasure. Great space for families-- true suites with two rooms and full kitchens. If I was sure to get an inside room I would love to stay here again. Read moreGenuine Hotels.com guest review
"close and reasonable to where we were going"
Very pet friendly. Loved the kitchenette. Breakfast was good. Staff helpful. Room clean and comfortable. Close trail for walking dog/running.Genuine Hotels.com guest review
"Good for family stay"
We stayed in the two bedroom suite, plenty of room, very big sitting area. NO AC.Genuine Hotels.com guest review
"Pleasant oasis outside of the city"
What a nice, simple and comfortable property outside of the city. Large room with windows that open...great cross breezes, nice pool and good restaurant / bar in adjacent strip mall.Genuine Expedia guest review
This hotel has a super convenient location, enormous rooms, a nice pool and good breakfast. The one downside is noise... The walls and ceilings seem paper thin and that can be an issue if your neighbors are noisy. Fair deal for the money.Genuine Hotels.com guest review
"The redone suites are first rate. Easy parking."
I recommend the hotel to anyone whoi wants to be close tto San Franciscio or the winw country. Excellent, redone suites. Close to shopping, nice pool and garden area. Exceptional price for what is offeredGenuine Expedia guest review
Overall, this is a good hotel. Things to consider when you pick your dates to stay here. The rooms have no A/C. The rooms are a little warm in the afternoons. The room was clean and our 2 bedroom was spacious. The maid service was questionable since we had to go to the lobby nearly each day to get hand towels & wash clothes because the maid service […] didn't leave any. We had a window that didn't have a screen but since we were on the 3rd floor, it didn't cause a problem. You have to leave the windows open to keep the room somewhat cool with no A/C. Read moreGenuine Hotels.com guest review
it was a one bedroom apartment. I supposed that was ok but it was shabby and run down. The pool area was ok. The comp breakfast was fair. It is designed for folks who are staying a period of time or have large amounts of kids and need the room.Genuine Expedia guest review
A quiet and pleasant hotel hidden off of 101, behind the noises of the freeway traffic and commercial business. So convenient for visiting Marin sites as well as walking distance to restaurants. Good breakfast to start the day.Genuine Expedia guest review
Nice property. Extremely family oriented. For me, even though this was strictly a biz trip...I rather enjoyed the onslaught of children. My room was fine, however working desk would have been nice (instead of the breakfast table). Good internet, comfortable bed, good tv. Fair price for an "above average" facility.Genuine Expedia guest review
We love staying here. The rooms are a great price. Rooms/suites are clean, large and inexpensive. Parking is easy. Nearby restaurants and grocery stores. Easy drive to Marin or San Francisco. Great pool and lounging areas. Only downside is no air conditioning but I don't really like to use it, anyhow.Genuine Expedia guest review
"awful place i will never go back!"
If i could give a negative rating i would, these people dont even deserve one bar. First of all a 4:00 o'clock check in with small kids is not ideal. But when we do come to check in, the obese kinda scary looking guy at the front desk makes small talk with random people in the lobby for forty five minutes before finally telling my husband that since […] I made the reservation I had to be the one to check in. He wasn't any nicer or more curtious to me, telling me "good luck" finding a place to park. Parking was an issue at this place. The room was shabby and the maid skipped us for two of the four days we were there. All night you could hear someone else's TV turned up too loud and another persons alarm clock very early in the morning that never got turned off and went for about an hour. The front desk was no help-i wasn't surprised. Also, there always seemed to be a party in the hot tub late at night. We had a room on the front of the hotel we were hoping since it wasn't the freeway side it would be quiet but the street noise was very loud and started very early. We ran out of towels and paper towels for the kitchen, sugar for coffee etc and just had to make do without. It was an awful place very difficult to stay with kids! Read moreGenuine Hotels.com guest review
"a girl needs internet"
no internet, I couldn't do any iof the work I needed to do. I felt lost and frustrated. I will never be able to stay there again.Genuine Expedia guest review
Our stay was nice with good service;however, the location is not ideal. Beware that there is no air conditioning and the trucks on the highway are very noisy.Genuine Hotels.com guest review
Hotel is easily accessible from freeway. The rooms were neat, clean and the bed was very comfortable. Although the bathroom was compact, it was nicely fitted with latest hardware and nicely presented. The TV could use a HD system but more than adequate.Would recommend a visit for families visiting the local sites..Genuine Hotels.com guest review
"Excellent location for what I needed"
Can't fault it, comfortable one night stay.Genuine Hotels.com guest review
"Clean, comfortable and family friendly"
We were pleasantly surprised with these accommodations. At first the Inn looked a little worn out, but once you got inside your room it was spacious, clean and the beds are extremely comfortable. There were a few things that weren't perfect like the lack of air conditioning on the 85-90 degree day. We had the late afternoon sun shinning throughThey […] had fans which helped. If you get a room on the busy road side of building you can't really open your window at night due to the level of noise. The pool and spa were fantastic. I worked out in the small gym with appropriate apparatuses. The inclusive breakfast is very good. The price per night is just right. Read moreGenuine Expedia guest review
Noisy due to the pool. Poor air circulation with one small window. The bed is comfortable though. Could not use electronics due to poor reception??? I have verizon.Genuine Expedia guest review
Room was recently updated, turned out much better than I expected.Genuine Hotels.com guest review
Good location, plaza near by to purchase anything. Cozy and large rooms with kitchen. 20 mins from anywhere in San Fran. Pool etc. theatre next door. Cons: no A/C, but it's always cool at night, so don't need it. Had a great stay. I would definitely stay here again.Genuine Expedia guest review
"Suite was a 2-bedroom apartment"
Very nice outdoor pool, patio and outdoor roofed lounge all within the enclosed courtyard. We were given a 2-bedroom (+living, kitchen) suite which was more than what I had booked. As big as most 2 bedroom apartments. The suite was very clean and well maintained, everything worked. Continental breakfast was at least average to slightly above and was […] kept well stocked. Only minor complaint was that not much of the equipment in the exercise room was working. Convenient location maybe 6-8 miles north of the Golden Gate Bridge. Good neighborhood, restaurants, grocery etc. very close by in neighborhood. Read moreGenuine Hotels.com guest review
"The kitchen drew us in... the beds drove us away!"
Nice old apartment building re-made into a nice hotel. The pool and courtyard was nice and pretty cool with new furniture, gas BBQ grills and TVs. The rooms were newly painted, new carpet and new "wood" flooring in the kitchen (with the new appliances). Then, the beds. The hide-away sofa bed was only a few inches thick and lumpy. You felt every spring […] and metal bar and getting off it was a chore -- think a 90 year old man with arthritis trying to get up. The other queen bed was equally uncomfortable and helped create 4 sleepless bodies. We frequent the area several times a year, but this was a first time at this hotel. Next month, we will return to one of our two favorite hotels in the area and cross this one off our list. Read moreGenuine Expedia guest review
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