"Bug in room."
I entered the room. Went to the bathroom. Turned the light on to find a cockroach.Genuine Hotels.com guest review
"Good choice prior to cruise"
Overnight stay before a cruise out of Ft Lauderdale. Free shuttle service from airport and to cruise port was appreciated. Always hectic in the morning trying to get to the cruise terminal but mission accomplished. Liked the hotel location close to fast foods, Kmart, other shopping.Genuine Hotels.com guest review
"A one nighter!"
It was a one night stay because I had to catch an early flight the next day so I stayed close to FLL airport. It was a decent hotel. The front desk staff was friendly. The room was small but clean.Genuine Hotels.com guest review
At midnight, was given a room, key didn't work, walked all the way back to desk, was told should work now. When tried again, the person already in the room yelled at us. When finally in a room found it to be in good condition. Breakfast not good - all refined carbs and the only hot items were fatty high processed sausage patties and dry cold scrambled […] eggs. Bonus was free shuttle service to cruise port and to / from airport. Read moreGenuine Hotels.com guest review
"Good for cruise parking"
Average. Nothing exceptional. Promised pick-up after cruise delayed 1 1/2 wait.Genuine Hotels.com guest review
Property was in great location to the airport and cruise peer and was nice to have the transfers included in our rate. However, be careful of what time your transfers are as they don't transfer back to the airport before 5AM. Property could definitely use a refresher specifically the rooms.Genuine Hotels.com guest review
"Don't stay at Quality Inn, Stirling Rd. Ft. Lauder"
The worst hotel in Florida. Out of four days they didn't make the room twice. The hotel is dirty and in really bad conditions and management is non-responsive, they don't care. Breakfast is terribly bad. Elevators are dark and very dirty. Hotel.com should take it out of their list.Genuine Hotels.com guest review
Excellent experienceGenuine Hotels.com guest review
"Great Place to Stay"
The service was good. We received great shuttle transportation to the pier. The rooms were clean. Taco Bell is located next door. Perfect shopping area in walking distance.Genuine Hotels.com guest review
We were visiting friends for the holidays and this location was convenient. Housekeeping needs to be notified of late checkouts.Genuine Hotels.com guest review
"hotels.com needs to check hotels before listing."
The worst hotel for the charge we paid. I don't believe hotels.com is providing these kind of hotels in their recommended list. Please try to improve otherwise hotels.com loose loyal customersGenuine Hotels.com guest review
Great place to stay with the shuttle to the cruise port and airport. The hotel is older but a good value for the money.Genuine Hotels.com guest review
Connections to and from cruise works well.Genuine Hotels.com guest review
Great location but needed some updates and a bit more cleaning. dust around the edges and behind nite table and under bed. We only saw that because we lost something and looked in those places. Great customer service, Henery works very hard. Desk folks were great! Very close to many things restaurants, shopping, movie theatre. We also appreciate the […] free shuttle for airport and pier. Good place to stay before and after cruises. Read moreGenuine Hotels.com guest review
all great except the shuttle from the ship port to the hotel took 2.5 hours..They kept lying that it would be another 20 minutes..Taking a taxi was the best thing to do. Only $20. in this case the hotel paid for it. The hotel was better than I expected. A little old but clean and on a great location. Staff was very polite and helpful. This would be […] the hotel i would stay when traveling to FT Lauderdale. Jaime T Read moreGenuine Hotels.com guest review
"Rude awaking from pests !!"
Had to move to another room due to roaches....i say no more !Genuine Hotels.com guest review
The bed was very comfortable. The transportation to the hotel from the airport was slow but adequate. The transportation from the hotel to the cruise ship was right on time.Genuine Hotels.com guest review
Over night before cruise. Hotel staff was outstanding in getting luggage loaded and delivering everyone to the cruse terminal in a timely manner.Genuine Hotels.com guest review
After our cruise, we stayed here. They put us into a room in which the bed squeeked and was very uncomfortable. The next day we asked for another room and without any hesitation, they gave us the room next door. It was simple to move our stuff there (during the commercials on Jepordy) and the bed was very good this time. During this process, I lost […] my toothbrush and they gave me another one pronto. They offer free shuttle from the airport to the hotel and from the hotel to the cruise port, free car parking and free breakfast. Good location too! For the price, this can't be beat. Read moreGenuine Hotels.com guest review
"Quality Inn was good"
The hotel was fine for my purpose. It was in a great location and easy access to Rt95 and Rt595. And the price was very good. I found the staff to be very friendly. They provided free shuttle from airport to the hotel and from the hotel to the cruise port. Breakfast was free and could have been just a tad better. But I'm happy.Genuine Hotels.com guest review
"one night stand"
I thought everything was good, the breakfast,etc but the pillows were terrible. Have less and have them be good ones.Genuine Hotels.com guest review
"Not good !!!"
I had never stayed at this hotel before but the price was very good so I gave it a shot. I really did not expect the room to be any thing special, which it was not but that did not bother me. What bothered me was the fact the second night I was there I came back around midnight and there was absolutely no place to park in the lot, I had to wait a 1/2 […] hour while the security person walked around to try to find me a safe place to put my car. Needless to say I was completely annoyed and tired. Later that same night at 3 am some hotel guests were outside my door smoking cigarettes and being really loud talking on their cell phones, which obviously woke me up, again I had to wait for security to come and tell the to be quiet. I don't think Ill be staying there again in the future, more so bc of the parking situation they tried to explain it had to do with people parking there prior to a cruise or something but did not say they had a solution to this problem. Read moreGenuine Hotels.com guest review
"Great location for a cruise"
The front desk ladies were very nice & helpful. I think they need more help though, such as one answering phones while two are helping the incoming guests. We waited in line just to check in for 20 minutes or so. They need more seating for breakfast, but other than the little stuff, the rooms, people, etc were great. It was in a great location to the […] cruise port for a great price. Read moreGenuine Hotels.com guest review
"Quality Inn not so common experience"
I checked in November 26 around 8:00 p.m. and checked out November 28 around 7:00a.m. but could not leave the premises until around 9:00a.m.. The reason is that I was blocked by a big truck and could not maneuver to get out of my parking space. I informed the desk attendant that there was a truck blocking my way. She promised to call maintenance to […] have the truck moved. 30 minutes or so after breakfast, nothing was done to let me out. I went back to the front desk and was told that the manager was coming my way to assess the situation. I went to my car and waited another 15 minutes. When I noticed that nothing was happening, I sent my son back to the front desk to complain. He came back and told me that the manager on duty Theresa said she knows who the truck belongs to. Note that Theresa never came to me to apologize for the inconvenience. I guess I was not such an important customer therefore I was not entitled to anything. Finally, a man came driving a van and scolded me for not getting out claiming that I had enough room to maneuver and requested my car's key. I refused to hand it to him and he moved the truck to let me out. I was in the area for business purpose and reached my destination late when I was supposed to be there by 8:00a.m. It was a big inconvenience and I feel that I was not treated right by Quality Inn's administration. I hope you can do something about it. Thank you. Read moreGenuine Hotels.com guest review
"Oops, we were led astray!"
This hotel is in serious need of repair and maintenance. Other than what appeared to be a crisp, clean bed there was nothing else about this place that was worth returning for. We stayed here one night before departing on a cruise and I was totally embarrassed for my choice. The photos on the website are quite deceiving.Genuine Hotels.com guest review
"A PLUS PLUS TIME"
We checked in with excellent service ,hotel & employees were very helpful ,breakfast in the AM was very good ,they took us to the Airport,picked us up after our cruise, & overall we could not ask for moreGenuine Hotels.com guest review
"Quick, convenient stop"
Nice convenient stop before a flight.Genuine Hotels.com guest review
"While you are in transit..."
Good hotels for a connection waiting. Close to airport and the beach. Staff was friendly and had a lot of patience. I would recommended it.Genuine Hotels.com guest review
"Okay for what we needed."
Stayed overnight to arrive at cruise port early; shuttle was a little late therefore we didn't arrive as early to cruise port as we wanted. There were a lot of people doing the same as us so it was crowded. Breakfast was okay, workers were going as fast as they could to keep things stocked (doing a good job). The door to the closet wasn't working well, […] by end of stay had completely come off runner. Beds were comfortable. Shopping area close by, but shuttle was $15 per person (so we would be able to get our purchases back to hotel). Shuttle was with KSA Tours (not a part of the hotel, just had a desk inside hotel). Not sure how neighborhood was; but didn't want to walk around at dusk or after since we didn't know. Read moreGenuine Hotels.com guest review
Everytime i book this hotel, i am never let down. The staff is always nice and helpful. It is worth every pennyGenuine Hotels.com guest review
"Basic room at basic price"
Hotel is older. Rooms dark. Breakfast ok. WiFi ok. There are better options in the immediate area. However, if price is critical and all you're looking for is a basic room, this hotel is fine.Genuine Hotels.com guest review
"Been there and still doing it"
This is my...well I ve been there a lot in the past! The staff is friendly and engaging...the lobby is clean and spacious..breakfast area is a little crowded in the morning and they took one of the waffle irons away so it's awkward standing there waiting on the person in front of you to cook their waffle. The room has been updated with flat screen and […] granite counter. Shower has great pressure and is always hot. The WiFi is Extremely slow so if you're working you'll be a little frustrated with the lethargic wait. A good stay for the money Read moreGenuine Hotels.com guest review
Stayed for 1 night to board cruise ship the following day. Staff was very nice. Breakfast was ok..Need more places to sit while waiting for shuttle. Shuttle appeared very unorganized. Was giving wrong shuttle information to catch from airport to hotel. Also a big cluster when going to port from hotel.Genuine Hotels.com guest review
"False advertisment when booking"
We were told this was newly renivated! The carpet was fairly new but the room was dirty and needed attention!, the knobs were off the dressers, the bath had mold, the floors were dirty. I took photos!!Genuine Hotels.com guest review
Great place to stay for pre-cruise. The rooms were small but clean. The hotel staff was friendly and accommodating. The hotel was located near a shopping area which was good if you forgot to pack something or need to get a bite to eat.Genuine Hotels.com guest review
"bad for business"
there is a $20 fine u have to pay when u get your card the man at the desk told us that we will get it back when leaving we still haven't received the money the transportation while leaving from the hotel was very rude we almost missed our boat because they had to call a next hotel van from a different hotel to get us to the port.Genuine Hotels.com guest review
"Quality inn just O.K."
Stayed one night after my cruise. Was supposed to be picked up at pier by hotel shuttle. Hotel staff said pickup time would be between 15 to 45 minutes. After waiting 90 minutes, I found my own transportation to the hotel. Shuttle to airport was timely and efficient the next day.Genuine Hotels.com guest review
Near the highway and next to the Hampton Inn, which is preferable.Genuine Hotels.com guest review
The facilities and furnishings are not new, but in this case that was a good thing. Furniture was very good quality, for example; attractive and well-made. Very strategically situated for work in south Florida area. Staff, from front desk to room cleaners, very friendly and attentive.Genuine Hotels.com guest review
Showed up to an unclean room beds made,trash full, toilet not flushed, dirty towels laying about and bath tub full of used items soap, shampoo etc.Genuine Hotels.com guest review
"Poor Room Quality at the Quality Inn"
The room was in very poor condition. Duct tape was in the closet covering a hole. The light fixture over the sink was falling down. We found hair on the toilet and hanging off the back of the hairdryer. Makeup smudges and dirty fingerprints on the bathroom door. The safe was not working or attached to anything.Genuine Hotels.com guest review
"Get what you pay for"
Tre hotel staff was nice and helpful. The problems were brown running bath water in the rooms (later told it was due to city maintenence work done) and lack of running hot water. Also, due to the construction and cruise travelers, there was limited parking.Genuine Hotels.com guest review
"A handy place"
The staff is very gracious and helpful. we had aking bed that was delightful and provided us a restful night's sleep. The facilities are very tired and need a big overhaul. The shuttle to and from the airport and the port work well and is the major reason we stay here. The breakfast is also filling and the folks try hard to please.Genuine Hotels.com guest review
"Great service - filthy rooms and appearance"
The front desk service was great even the shuttle to the airport. However, the room was not clean. There were strands of hair on the bathroom floor behind the door, the tub did not look cleaned(you could see foot prints stains). The pillow cases seem liked they were not changed from the previous guess. Even the trash cans outside were filthy. I have […] stayed at many Quality Inn's from a little girl when my family would travel and I must say this was the worst one I have seen. I have worked in the hospitality industry for 7 years so I pay close attention to such things. Sorry. Read moreGenuine Hotels.com guest review
Stayed here the night before a cruise. Very busy, issue we had was an affiliate of the hotel taxi service was horrible, didn't want to honor a negotiated price as we were being brought to a destination as we told driver we had a 20$ round trip deal he tried to get 30$ out of us. When we said 20$ he didn't not talk to us turned around and drove us 20 […] minutes back to the hotel. Waste of our time Read moreGenuine Hotels.com guest review
Hotel desk staff excellent. The fact that there were no coffee shops or ability to order room service from hotel - big problem. Security - did not feel safe.Genuine Hotels.com guest review
"Cheap Hotel close to Airport"
Contacted the hotel at the terminal for the shuttle, Airport shuttle never showed up, after 50 minutes waiting I took a taxi for 25 $. The door to my room need a shoulder push to open, somehow stuck on the carpet floor. I could not open the door but another guest came to my rescue and showed me how it need to be "pushed" open. The soap dispenser did […] not work in the bathroom, however long black hair was hanging from the dispenser and I'm bald headed. Ground floor room is noisy as it is passage for the rooms on the other floor levels, constant passing of hotel guest. Light bulb on one bedside was out, office chair at the table had a cracked open upholstery. Read moreGenuine Expedia guest review
"Comfortable and Quiet"
Stayed one night. King bed was comfortable but room was a bit cramped. Shower was acceptable, bathroom clean. I would come back.Genuine Hotels.com guest review
The hotel was comfortable. Breakfast was good. Staff was very helpful and pleasant.Genuine Expedia guest review
The shuttle from athe airport was on time. The shuttle driver was super friendly and welcoming. When I arrived at the hotel the bellman welcome us with a smile and again very helpful. The front desk agent was very efficient ensuring we settle in quickly. My overall experience was nice. However, I think the housekeeping department need to do a better […] job with cleaning the rooms. Read moreGenuine Hotels.com guest review
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