"Front desk people"
I know that the front desk people were busy BUT they totally ignored us, didn't even give us eye contact while we were waiting to check in. It would have been nice to feel welcomed but that didn't happen.Genuine Expedia guest review
"Run far away!!!!!!"
Horrible. Don't waste your time or money. I would have rathered to sleep at a bus stop...Genuine Expedia guest review
"Very great services included. Shuttle and breakfas"
Shuttle and breakfast included. Great price Close to everythingGenuine Expedia guest review
all great except the shuttle from the ship port to the hotel took 2.5 hours..They kept lying that it would be another 20 minutes..Taking a taxi was the best thing to do. Only $20. in this case the hotel paid for it. The hotel was better than I expected. A little old but clean and on a great location. Staff was very polite and helpful. This would be […] the hotel i would stay when traveling to FT Lauderdale. Jaime T Read moreGenuine Hotels.com guest review
"Close to Airport"
Pros: Clean and comfortable room. Cons: Our flight was for 6:00am and their shuttle didn't start until 5:00am, so we had to get a taxi. They recommended a taxi, which was terrible. Driver didn't assist with luggage and drove like he was drunk. Also, when we were down in the lobby waiting for the taxi, we asked for a cup of coffee from the lady getting […] breakfast ready and she said we couldn't get any until 6:00am. We are used to better from airport hotels when we have to get up early for a flight. Read moreGenuine Expedia guest review
"Rude awaking from pests !!"
Had to move to another room due to roaches....i say no more !Genuine Hotels.com guest review
"Good overnight stop for cruise ship guest"
We got there early in the morning and our room was already ready, they even offered us the free breakfast the day of arrival, besides the next morning before we left, which we appreciated after traveling all night. The staff was friendly and helpful, the room while not fancy was clean and the bed comfortable. This is a good economical hotel, the pool […] area was nice with tables you can have your free breakfast at. Read moreGenuine Expedia guest review
The bed was very comfortable. The transportation to the hotel from the airport was slow but adequate. The transportation from the hotel to the cruise ship was right on time.Genuine Hotels.com guest review
Over night before cruise. Hotel staff was outstanding in getting luggage loaded and delivering everyone to the cruse terminal in a timely manner.Genuine Hotels.com guest review
After our cruise, we stayed here. They put us into a room in which the bed squeeked and was very uncomfortable. The next day we asked for another room and without any hesitation, they gave us the room next door. It was simple to move our stuff there (during the commercials on Jepordy) and the bed was very good this time. During this process, I lost […] my toothbrush and they gave me another one pronto. They offer free shuttle from the airport to the hotel and from the hotel to the cruise port, free car parking and free breakfast. Good location too! For the price, this can't be beat. Read moreGenuine Hotels.com guest review
"Quality Inn was good"
The hotel was fine for my purpose. It was in a great location and easy access to Rt95 and Rt595. And the price was very good. I found the staff to be very friendly. They provided free shuttle from airport to the hotel and from the hotel to the cruise port. Breakfast was free and could have been just a tad better. But I'm happy.Genuine Hotels.com guest review
The hotel looked promising online, but we had a poor experience. The hotel staff was not courteous (did not make eye contact, picked up their phone to call someone while you are standing at the front desk, not friendly in general). And the room was not clean. There was a giant cockroach in our room. I woke up to it on my head in the middle of the night. […] Needless to say we did not sleep much that night. When we informed the front desk, they did not seem to care. The hot continental breakfast was about a 2 out of 5. We did not have high expectations....but were not expecting to wear flip flops in the shower! Read moreGenuine Expedia guest review
"one night stand"
I thought everything was good, the breakfast,etc but the pillows were terrible. Have less and have them be good ones.Genuine Hotels.com guest review
"Overnight before a cruise"
I stayed at the Quality Inn & Suites Airport/Cruise Port South for one night before leaving on a cruise. The key reasons for staying was a national name hotel/motel, complimentary shuttle from the airport and to the cruise port as well as complimentary breakfast. The shuttle service was pretty good and that worked out well. The staff were friendly and […] were reasonably efficient. The pool, lobby and common areas were nice and modern. The room was old and in need of renovation. The sheets were clean and the room quiet except for the A/C unit which was loud throughout the night. The room has a number of cosmetic items that looked poor and made me worry about the overall cleanliness of the room. The breakfast was nothing special and it was very crowded. We felt the breakfast was something we wouldn't do again. So, the benefit of the hotel/motel really was the free transportation. Based on the price and the age of the room I would go elsewhere in the future. If they were to renovate the rooms I think it would be a different story. Read moreGenuine Expedia guest review
"Not good !!!"
I had never stayed at this hotel before but the price was very good so I gave it a shot. I really did not expect the room to be any thing special, which it was not but that did not bother me. What bothered me was the fact the second night I was there I came back around midnight and there was absolutely no place to park in the lot, I had to wait a 1/2 […] hour while the security person walked around to try to find me a safe place to put my car. Needless to say I was completely annoyed and tired. Later that same night at 3 am some hotel guests were outside my door smoking cigarettes and being really loud talking on their cell phones, which obviously woke me up, again I had to wait for security to come and tell the to be quiet. I don't think Ill be staying there again in the future, more so bc of the parking situation they tried to explain it had to do with people parking there prior to a cruise or something but did not say they had a solution to this problem. Read moreGenuine Hotels.com guest review
"Close to shopping and shuttle really good"
We spent the afternoon exploring the nearby shopping center that went on and on. Both times we used the shuttle (from the airport and then to the cruise port the next day we were pleased with the service). The people sitting around the pool seemed to be enjoying it. It was a nice breakfast for a complimentary one.Genuine Expedia guest review
"Conveniently next to shopping and food!"
The front desk service was excellent on all counts!Genuine Expedia guest review
"Great location for a cruise"
The front desk ladies were very nice & helpful. I think they need more help though, such as one answering phones while two are helping the incoming guests. We waited in line just to check in for 20 minutes or so. They need more seating for breakfast, but other than the little stuff, the rooms, people, etc were great. It was in a great location to the […] cruise port for a great price. Read moreGenuine Hotels.com guest review
"Quality Inn not so common experience"
I checked in November 26 around 8:00 p.m. and checked out November 28 around 7:00a.m. but could not leave the premises until around 9:00a.m.. The reason is that I was blocked by a big truck and could not maneuver to get out of my parking space. I informed the desk attendant that there was a truck blocking my way. She promised to call maintenance to […] have the truck moved. 30 minutes or so after breakfast, nothing was done to let me out. I went back to the front desk and was told that the manager was coming my way to assess the situation. I went to my car and waited another 15 minutes. When I noticed that nothing was happening, I sent my son back to the front desk to complain. He came back and told me that the manager on duty Theresa said she knows who the truck belongs to. Note that Theresa never came to me to apologize for the inconvenience. I guess I was not such an important customer therefore I was not entitled to anything. Finally, a man came driving a van and scolded me for not getting out claiming that I had enough room to maneuver and requested my car's key. I refused to hand it to him and he moved the truck to let me out. I was in the area for business purpose and reached my destination late when I was supposed to be there by 8:00a.m. It was a big inconvenience and I feel that I was not treated right by Quality Inn's administration. I hope you can do something about it. Thank you. Read moreGenuine Hotels.com guest review
"Oops, we were led astray!"
This hotel is in serious need of repair and maintenance. Other than what appeared to be a crisp, clean bed there was nothing else about this place that was worth returning for. We stayed here one night before departing on a cruise and I was totally embarrassed for my choice. The photos on the website are quite deceiving.Genuine Hotels.com guest review
Just okay.....doors didn't close well, outlets and lamps didn't work, bathroom ceiling had mold and overall was not super clean, breakfast was weak and not warm. Have stayed at other Quality Inns and they were much better so I thought this one would be too. I would pick another hotel if I personally return to the area.Genuine Expedia guest review
"The hotel was close to the beach and restaurants"
The first room I had the toilet was broken, The staff had someone come try to fix it but was unable. They put me in another room and it was dirty. There was hair on the bathroom floor, the shower curtain was dirty and also had hair on the wall of the shower. I had been traveling all day so when I went to the store I just bought some bleach and clean […] the bathroom my self. Also there ws a hole in the wall behind the door. Read moreGenuine Expedia guest review
"A PLUS PLUS TIME"
We checked in with excellent service ,hotel & employees were very helpful ,breakfast in the AM was very good ,they took us to the Airport,picked us up after our cruise, & overall we could not ask for moreGenuine Hotels.com guest review
Air conditioning not working and could not sleep. little pillows in bed . Black hairs in bath room. elevators were very dirty. They told me that they would call when room was ready and never did so. Good things were shuttle to Airport .Genuine Expedia guest review
"Close to the Airport"
Arrived into Fort Lauderdale a day before our cruise. This hotel was conveniently located and reasonably priced. The facility seems to get a lot of use and could use some freshening but was fine for our overnight stay.Genuine Expedia guest review
"Quick, convenient stop"
Nice convenient stop before a flight.Genuine Hotels.com guest review
"Buce hotel, near to The Cruise Ship Terminal.."
Very good.. Nice location. Comfortable. Recomend for person take a Cruise.Genuine Expedia guest review
Was about what we expected for price. Staff was very nice.Genuine Expedia guest review
"While you are in transit..."
Good hotels for a connection waiting. Close to airport and the beach. Staff was friendly and had a lot of patience. I would recommended it.Genuine Hotels.com guest review
My room was too small, I asked and prepaid for connecting rooms and was told their wasn't any available when I arrived at the hotel. The door to the room felt like something was wrong with it .Genuine Expedia guest review
Booked for king size bed - got two full beds instead. Front staff argued with me that that is what I booked. Hotel was full. "Nothing they can do." No apology. Breakfast was good. Condition is run down but was clean.Genuine Expedia guest review
"The not so Comforting Inn."
My wife & I arrived overnight at this Hollywood portside location. We are both southern born and raised children. We are no strangers to multiple legs critters However, we do prefer them on the outside not greeting guest inside the lobby. The Hotel appear to have been exquisite in its day. However, those days appear to be long gone. a renovation is […] long over do. My biggest disappointment is to have experience leaving personal articles in the room upon check out and the staff deny coming across anything after preparing the room for the next guest. It appear honest and integrity is over rated at this location. Read moreGenuine Expedia guest review
Good location, dated and dark rooms. Check in and out was smooth. Surprisingly morden updated bar on the pool deck...and it opens to midnight.Genuine Expedia guest review
"Never go there again"
The room smell like mold and mildew and I had cockroaches. I had to get the AC on 60° the whole time of my stay. With the smell the only thing they did was spray the room. . I had to contact the BBB on them. I advise anyone be caution. The rooms didn't look like the pictures on the website.Genuine Expedia guest review
"hotel close to cruise port"
close to shopping mall and fast food places walking distance. do not need a car .Genuine Expedia guest review
"Centrally located to several shopping options."
Enjoyed the included breakfast and the free airport shuttle. The pool bar opens at 4pm and no place close to buy a bar alcoholic drink to enjoy by the pool. Otherwise, much enjoyed most aspects of the hotel. Package price was also attractive (air plus hotel). Stayed 3 nights and would definitely use again.Genuine Expedia guest review
We were able to check in early which was very helpful. The shuttle left on time and arrived at the airport with time to spare.Genuine Expedia guest review
"Ground Transportation & breakfast"
The transportation was convenient. We had to wait almost an hour at the cruise docks before we were picked up. The ride to the airport was on time.Genuine Expedia guest review
"Nice hotel close to port"
Had a comfortable room and bed. Enjoyed the cleanliness and view. Breakfast was good and just enough.Genuine Expedia guest review
"Okay for what we needed."
Stayed overnight to arrive at cruise port early; shuttle was a little late therefore we didn't arrive as early to cruise port as we wanted. There were a lot of people doing the same as us so it was crowded. Breakfast was okay, workers were going as fast as they could to keep things stocked (doing a good job). The door to the closet wasn't working well, […] by end of stay had completely come off runner. Beds were comfortable. Shopping area close by, but shuttle was $15 per person (so we would be able to get our purchases back to hotel). Shuttle was with KSA Tours (not a part of the hotel, just had a desk inside hotel). Not sure how neighborhood was; but didn't want to walk around at dusk or after since we didn't know. Read moreGenuine Hotels.com guest review
Everytime i book this hotel, i am never let down. The staff is always nice and helpful. It is worth every pennyGenuine Hotels.com guest review
"Basic room at basic price"
Hotel is older. Rooms dark. Breakfast ok. WiFi ok. There are better options in the immediate area. However, if price is critical and all you're looking for is a basic room, this hotel is fine.Genuine Hotels.com guest review
"Been there and still doing it"
This is my...well I ve been there a lot in the past! The staff is friendly and engaging...the lobby is clean and spacious..breakfast area is a little crowded in the morning and they took one of the waffle irons away so it's awkward standing there waiting on the person in front of you to cook their waffle. The room has been updated with flat screen and […] granite counter. Shower has great pressure and is always hot. The WiFi is Extremely slow so if you're working you'll be a little frustrated with the lethargic wait. A good stay for the money Read moreGenuine Hotels.com guest review
Stayed for 1 night to board cruise ship the following day. Staff was very nice. Breakfast was ok..Need more places to sit while waiting for shuttle. Shuttle appeared very unorganized. Was giving wrong shuttle information to catch from airport to hotel. Also a big cluster when going to port from hotel.Genuine Hotels.com guest review
"False advertisment when booking"
We were told this was newly renivated! The carpet was fairly new but the room was dirty and needed attention!, the knobs were off the dressers, the bath had mold, the floors were dirty. I took photos!!Genuine Hotels.com guest review
Great place to stay for pre-cruise. The rooms were small but clean. The hotel staff was friendly and accommodating. The hotel was located near a shopping area which was good if you forgot to pack something or need to get a bite to eat.Genuine Hotels.com guest review
"bad for business"
there is a $20 fine u have to pay when u get your card the man at the desk told us that we will get it back when leaving we still haven't received the money the transportation while leaving from the hotel was very rude we almost missed our boat because they had to call a next hotel van from a different hotel to get us to the port.Genuine Hotels.com guest review
"Quality inn just O.K."
Stayed one night after my cruise. Was supposed to be picked up at pier by hotel shuttle. Hotel staff said pickup time would be between 15 to 45 minutes. After waiting 90 minutes, I found my own transportation to the hotel. Shuttle to airport was timely and efficient the next day.Genuine Hotels.com guest review
Near the highway and next to the Hampton Inn, which is preferable.Genuine Hotels.com guest review
The facilities and furnishings are not new, but in this case that was a good thing. Furniture was very good quality, for example; attractive and well-made. Very strategically situated for work in south Florida area. Staff, from front desk to room cleaners, very friendly and attentive.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )