"Dirty hotel and long wait for breakfast"
Hallway smelled musty. Hallway lights dim with damaged shades. Ripped/torn headboard on one of beds. Stained and dirty sofa cushions.. Pullout sofa had dirty sheets on it. Coverlets on queen bed dirty. Low lighting in room - maybe on purpose? Carpet dirty. Bathroom also not cleaned well. Overall we were extremely disappointed. Would never return ag […] ain. Read moreGenuine Expedia guest review
"Not what was told on internet"
It was not what I expected and very disappointed. Not much accomodationsGenuine Expedia guest review
Hotel was nice. Kind of expensive for what you get. Staff was awesome though and room was nice and clean. I would definitely stay here again.Genuine Hotels.com guest review
"Quiet, Comfortable, Friendly"
Our Valentines Day gift to each other was a quiet weekend away from the kids. That is exactly what we got! Upon check-in we were greeted by two gentlemen with great smiles and friendly service. The room was neat and clean. The bed was comfortable. I thought it was nice to have a choice of pillow, soft or firm was printed on the pillow cases. Housekeeping […] did an excellent job cleaning daily. The gym equipment was high-standard with TV's on each piece. The gym also had drinking water and clean towels available. I took points off room comfort for two reasons: Our room did not have a bathtub, only a shower. And although there was a refrigerator to keep our leftovers from the great meals we had over our 3 night stay, there was not a microwave to reheat them. All in all, great stay! Read moreGenuine Hotels.com guest review
"Hotel near the freeway"
After a very long flight, with flight cancellations and redirections, the hotel staff went over and beyond to hold our rooms for us beyond the timeframe. The rooms were spacious and clean.Genuine Expedia guest review
"San Diego Business Trip"
Great room for the price - less then 15min from San Diego convention center, and half the price of hotels in downtown. The king suite was large and comfortable.Genuine Hotels.com guest review
The manager Joseph is outstanding, he will do whatever it takes to make a customers visit the best ever.Genuine Hotels.com guest review
"Nice hotel close to shopping"
used room service which was good and timely. comfortable bed. free wifi.Genuine Expedia guest review
"very helpful staff"
I'm chemically sensitive, which makes traveling difficult. The staff went out of their way to help me.Genuine Hotels.com guest review
Not bad for the money. Nice location and close to most attractions. Would stay here againGenuine Hotels.com guest review
"Last Stay here"
This hotel needs remodeling badly. Room was dingy and dark. Bedspread was dirty and stained. AC heat was too noisy for sleeping so room got cold. Staff provided newer clean blankets but room still was uncomfortable. The dark shade curtains were also stained as was the chair seat. i will never go here again nor any of my family. As a Holiday Inn Priority […] Platinum member for almost 30 years I was greatly disappointed. Read moreGenuine Hotels.com guest review
"Very Nice Hotel in great area"
It was a very nice hotel, staff was very pleasant and accomodating. Stayed there one night and we were given the back of the hotel ...... which was super. right around the corner from the elevator, and the back garage. Normally that would sound depressing, but this hotel was so nice, and bright and clean it was a pleasure even going out the back way. […] The room was very nice, clean and tho no view, just a wall, we enjoyed the privacy that allowed us. We were able to leave the curtains open for great light and still have privacy. The young man at check in was very nice and helpful. The cleaning staff was also pleasant. Usually they avoid contact but the staff was nice and helpful. The restaurant on site was very clean. We had breakfast. It was dellicious, and fast. Price wise the restaurant was very good also Close to other fast food restaurants and a COSTCO and just off the freeway. Great location, great area and great hotel. Read moreGenuine Expedia guest review
"Nice hotel but hard to find"
This a great place, but hard to find. The people were very nice.It also has a nice bar.Genuine Expedia guest review
"Great hotel all things considered."
The hotel was surprisingly nice. There were a few gripes I had with the room which included some garbage left by the previous guests and the room only had one working light bulb. I didn't ask for any new bulbs because I only stayed for a night. However all things considered I really enjoyed my stay. The hotel staff at the front desk were extremely nice […] and they made sure to address any issues we had so the next guest(s) would have a perfect room when we leave. It was a good spot close to San Diego and La Jolla, and parking was free as well as the wifi which is one of the main reasons we picked this hotel vs some of the other more expensive hotels like the the Hyatt. I had a great time and would probably stay here again in the future. :) Read moreGenuine Expedia guest review
We spent one night and did not get a chance to hang out so did not get a chance to see all of the inn. What we saw was nice though. In the morning it got a bit noisy with people leaving and doors opening and closing so a bit noisy in the morning but the room was emmaculate and the bed was comfy. The service was the best out if our visit.Genuine Hotels.com guest review
"Just as great second time around"
We stayed here our first visit to San Diego while seeing family. Since then we've booked rooms at several other hotels in the area, but decided to come back to this place after horrible service and rooms for a more expensive price. This nice hotel is clean, functional, near the freeway on-ramps (but not too close!), near shopping, food, and is surprisingly […] quiet despite being booked up while we were there. We won't bother staying anywhere else. When we come here, we know we are getting a great stay at a great price! Read moreGenuine Hotels.com guest review
This hotel is only 10 - 15 minutes away from San Diego downtown and easy to get to. Plus, it has a variety of stores around.Genuine Hotels.com guest review
"Hotel needs a renovation!"
The location of the hotel is conveniently located near the freeway and is close to shops and restaurants. The hotel staff were very friendly, but the hotel needs a renovation. I would not recommend this hotel. We could hear everyone's conversations in every room. The walls are VERY thin and the beds were uncomfortable. Hotels.com claims you get "free" […] breakfast if you pay a few dollars more when booking your room. Upon checkin, we learned it's a voucher towards breakfast. If you order a drink with you breakfast, such as coffee, then you will pay extra plus tip and tax. It is not a good value when all is said and done. You're better off going to McDonald's across the street! Read moreGenuine Hotels.com guest review
Perfect location while visiting friends and family.Genuine Hotels.com guest review
Was pleasantly surprised. Rooms and lobby were updated and very comfortable. I would recommend this hotel and would stay there again. I have nothing negative to say.Genuine Hotels.com guest review
"would stay there again"
We only stayed one night but it was very comfortable and the staff including the restaraunt were very friendly. We enjoyed our stay.Genuine Hotels.com guest review
"Christmas Trip to San Diego"
The room was comfortable and clean. Convenience of a restaurant a nice point. Would recommend or return again. Suggestions would be a better brand of coffee for the room, and to remove the curb in the back parking lot before someone's car is damaged.Genuine Hotels.com guest review
"Loved this hotel!"
The hotel is very comfortable. The only thing that I would like to see (and I mentioned this to the manager on my departure) is complementary coffee/tea offered in the lobby. Although provided, I don't trust the in-room coffee makers after I saw an expose on them several years ago. I would highly recommend this hotel and will book again when in the […] area. Read moreGenuine Hotels.com guest review
"It was ok"
I picked this hotel because I have been here before, its okay and nothing special. It is close to a lot different store and places to eat, what I do suggest is not eat at the hotels bar.Genuine Expedia guest review
"Very good value"
This property was located near shopping and eating establishments. The staff was very friendly and helpful. Could use a little freshening up, but a very good value for being 10-15 minutes from San Diego. A big perk is free parking, which you have to pay a lot for in San Diego itself.Genuine Hotels.com guest review
"Close to San Diego State"
Our check in was quick. The lady at the desk was pleasant. The lobby was unimpressive and our first room was down a strange, dimly-lit hallway with an elevator that kept closing on us when we were loading and unloading. The first room was dark, cold and noisy. Turned out that the window was installed incorrectly and it wouldn't close. We were upgraded […] to a suite which we really appreciated. It was roomy, clean and very comfortable. The view looked out to a back parking lot, bummer. The neighborhood was basic and Lake Murray was a great place to spend a few hours walking. We did like the convenience to SDSU. All in all, it's a basic hotel and the price was right. Read moreGenuine Hotels.com guest review
Joshua the evening receptionist had excellent customer service The entire staff was great , including the restaurant staff connected with the Hotel. My husband and I will definitely choose this hotel the next time we visit our relatives in California.Genuine Expedia guest review
The location was perfect with many food options. The hotel was very clean and the room's were as well. The bed was VERY comfortable and the amenities in the room were top notch. The only thing that I wasn't expecting was no complimentary breakfast. What? That's a bummer when traveling with several people and even a family. Their diner was nice and the […] food wasn't too pricy. Oh yea. There was someone with a young child in the room above me and that kid jumped and ran all over that room from 9pm until past 1am. Oh well. Read moreGenuine Hotels.com guest review
"Walking distance to dinner/bars & close to trolly"
Nothing crazy one way or the other with this hotel - the place was clean and comfortable, we were able to get everywhere we needed to go very easily and express checkout was a breeze. We didn't go downtown this trip, but stayed in La Mesa, hitting up the local joints and visiting friends. It was only a couple miles from the trolly, so we were able to […] park there for free and pay $7 to get to Qualcomm Stadium. The same price would have taken us roundtrip to Gas Lamp as well. For the price, this room was definitely worth it! Read moreGenuine Expedia guest review
"Great place to stay !!!"
Everything was great! Last minute family event at SDSU. Holiday Inn met all our needs. The only area of mentioning is when we were checking in our rooms, it was difficult to monouver between the housekeeping carts that were blocking the entire hall. Staff was busy attending to the rooms and we had to put our luggage down and move the carts ourselves, […] other than that... The desk staff was very helpful and friendly. Read moreGenuine Expedia guest review
"Hotel good - food not so much."
No complaints about the hotel. But the food wasn't any good.Genuine Hotels.com guest review
"Close to the freeway"
Customer service was great!Genuine Hotels.com guest review
"Nice hotel in La Mesa"
Visiting friends in La Mesa. Hotel close to everything with plenty of good sized parking spaces.Genuine Expedia guest review
"Excellent, modern accommodations"
Stayed here on a business trip to La Jolla, CA. Front desk staff was incredibly friendly and efficient. Lobby and rooms were very modern and extremely comfortable and clean - slept like a baby. Just beware using a debit card - they have charged a $50 fee to my card without any purchase being made because I used it at check-in. Overall, great experi […] ence! Read moreGenuine Hotels.com guest review
Hotel room was very good. The parking although was limited up front. I parked my Benz close to the street in the back of the hotel and the sprinklers sprayed my car. I needed to polish the car to get the water spots out.Genuine Hotels.com guest review
I have no complaints. The staff is friendly and the venue is clean.Genuine Hotels.com guest review
"Light in your eyes"
It was ok. The price does not reflect the quality. For the amount I paid it should have been nicer, The room had no blackout curtains, just the see through ones. Street light shined in my eyes all night and felt I didn't have privacy. The room did have complimentary coffee.Genuine Hotels.com guest review
"Wish I had something positive"
Hotel front desk employes were great housekeeping less than professional, phone wait time for incoming calls way too long. Worse was cigarette smell. They kept offering to move me.Genuine Expedia guest review
"Nice Hotel in La Mesa, CA"
I liked everything about the hotel. I would definitely stay here again. Not sure about the amenities I only spent one night. Did not have a chance to check it out. I did a late check in. But I wish the check out was at 1pm since I wanted to relax a little longer.Genuine Expedia guest review
"Great stay, clean room and close freeway access."
Room was clean, comfortable, easy access to freeways, staff was pleasant neighborhood was nice seemed safe. Only complaint was I told them there was a broken lightbulb in a bathroom fixture a couple times and they never came and fixed it but we managed without it. Told them on checkout and they apologized.Genuine Hotels.com guest review
Staff was very polite. Great location and I like that there weren't any surprise fees. I would stay here again.Genuine Expedia guest review
"Nice family hotel located in a very good area!"
Hotel staff and the hotel itself was very pleasant! I have a 3 yr old and would highly recommend this hotel because of the safe and nice area and the cleanliness of the rooms! My mom left a tote bag filled with souvenirs and goodies plus a jacket and the housekeeping turned it in and the hotel is shipping it to is in Texas! Not only was it a good place […] to stay but the employes are honest, that's a great combination! Read moreGenuine Expedia guest review
"Clean & comfy"
We had a pleasant stay here while visiting family in El Cajon. The beds and pillows were comfortable and linens were fresh and clean looking which was most important as we didn't spend time in the room during the day. There was no free breakfast in the morning but there were several places within walking distance for coffee and meals. The convenience […] store by the gas station was also a plus for us for snacks and drinks in the room. I would stay there again for the price and location. Parking lot was tight but free! Read moreGenuine Hotels.com guest review
"Nice hotel in nice location"
There are many good restaurants nearby, and close to I-8, the hotel is clean and staff were helpful. I would stay this place again next time i visit San diego.Genuine Expedia guest review
"OK for the price"
Bathroom sink was cracked and by the looks of it, not a new crack. Lighting in bathroom for makeup didn't exist. Lighting in closet area very dark. Room just dark and dreary and yes the sun was out. Back elevator by parking STUNK to high heaven, don't know why. Luckily we didn't get a room where window faces commercial area...be careful of that if that's […] something that you care about. So as heading says, so-so for the price...This was a biz trip. Read moreGenuine Hotels.com guest review
"Recently upgraded property"
Older property that has gone through what appears to be a recent upgrade from the lobby to the rooms. Nice quality furnishings for the price point per night with the bathrooms done better than would have been excepted. Only downside is the single elevator that has no indicator as to whether the lift is going up or down. Waits are a little long during […] check in and early morning check out as well as when getting on to find out you are going the wrong direction. Minor in comparison to the ease of access to Interstate 8 and that it appears to be the higher end as to quality as compared to other 'franchised' properties near by. Read moreGenuine Expedia guest review
"Nice hotel for a great price"
We made a last-minute reservation here through expedia.com and were very satisfied. Our rate was such a good deal, we were afraid we would be disappointed with the hotel. It was very nice. The staff was polite and gave us suggestions and directions for nearby restaurants. The room was up-to-date and very clean, the bathroom was spotless. The beds were […] super comfortable and it was really quiet at night. We didn't try the pool or the exercise room. We will stay here again. Read moreGenuine Expedia guest review
"Better than expected!"
I haven't stayed at a Holiday Inn for a very long time so I wasn't really sure what to expect. Thankfully this hotel exceeded my expectations. The hotel was neat, clean, welcoming and the staff was also very nice. They have a attached restaurant that proved to be very good and very reasonable, especially for a hotel restaurant. I would definitely stay […] there again and recommend it to others who have to stay in La Mesa. Read moreGenuine Expedia guest review
You can easily get to the San Diego Zoo and other places in San Diego. Every thing was fine, considering this is a 3 star hotel.Genuine Expedia guest review
"Good deal in San Diego area"
Clean facility, nice hotel staff. Close to freeway and major stores, and 15-20 min. from the beach. Pleasant stay.Genuine Expedia guest review
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