Quinta Real Puebla - Puebla

The bed could of been more comfortable, the hair dryer did not work. The towels were plush and the amenities were of good quality.The room was clean and the service was good. Parking rate was very reasonable and the valet staff were friendly. The building is historical for sure.

Genuine Hotels.com guest review

I am from that city. The people that redid the old Conceptionist (Nuns) Monastery, next to the Conceptionist Church, did a great job.The hotel is well run and the food was very good.The reason I gave a 4 on comfort is that the Hotel is in the middle of the city, and therefore a lot of traffic noise gets in.It would not be as charming if it was in the […] boondocks.I recommend highly this hotel. Read more

Genuine Hotels.com guest review

The hotel is gorgeous, used to be a convent, very colonial, beautiful. Service was not the greatest. The staff at the reception seemed unexperienced: when we ask for the location of a very famous restaurant, the person at the reception told us he did not know because he was not born in Puebla! we thought that was funny and asked him for a map and to […] check online. They didnt give us ammenities on one occasion and had to call reception twice to get them. Wi-fi is not included. The service and food at the restaurant were great. Read more

Genuine Hotels.com guest review

Although sometimes events are loud

Genuine Hotels.com guest review

The hote had scheduled a wedding with celebrations lasting until 3AM without telling us. Our room overlooke the main patio where the wedding was going to take place. Upon our complaint, the hotel staff changed us to a superior room that did was secluded from the main patio and we had a great night sleep. Excellent response from the staff.

Genuine Hotels.com guest review

We were very happy with our stay! The location was excellent - close enough to the zocalo to walk (2 blocks), but not so close for the noise to disturb us. The hotel is quaint without being "ancient", the staff was very responsive to our requests, friendly, professional and welcoming. We felt safe at this location and inside the hotel; the rooms were […] clean. Lots of restaurants, convenience stores and shops surrounding this hotel, yet it was not too busy of an area, where it took away the charm. I would easily recommend this hotel to anyone. Read more

Genuine Hotels.com guest review

XVI century building.

Genuine Hotels.com guest review

This was the second time I stayed here in two years. Not much changed except a few less employees but other than that, an overall wonderful experience.The location is convenient and, as my spanish is somewhat limited, we had no problem communicating. What really blew me away this time was we had to leave very early in the morning for a flight from Mexico […] City. We asked if they could do a box breakfast for us (Yes do the room with the breakfast included -well worth the extra cost). They said absolutely, and without a second reminder we came down, checked out and received the most incredible breakfast sandwich you could imagine, along with sides and drinks and fruit! Read more

Genuine Hotels.com guest review

i stayed here thinking there'd be some charm to it...but i never found it. aside from the lobby, the rooms feel like youre staying at a travelodge. old, dated, kinda gross. and by rooms, i know because i had to go to three before finding one that was sort of ok. not worth the money.

Genuine Hotels.com guest review

We picked up this hotel and paid extra money just because of the name of camino real , but the condition of the hotel is not good , neither the service , rooms are in really bad condition. I got my cell phone stolen from the room . Would never stay there again. Mexico City

Genuine Expedia guest review

This is a wonderful old hotel, built as a convent in 1593. Beautiful stucco and tile and a great location - just 3 blocks away from the central plaza in Puebla. Highly recommended.

Genuine Hotels.com guest review

I spent 4 nights at this hotel 4 years ago and had a wonderful time. For my recent stay, I decided to book the same hotel based on my previous experience. WHAT A DISAPPOINTMENT! While the Hotel maintains its beautiful architecture in the historic downtown, service is basically non-existent, and the rooms desperately need updating. The hotel claims to […] be 3.5 Stars but it is more of a 2 Stars maximum. The first room I was assigned had a balcony to the back stree 9 Poniente. None of the rooms are sound-proofed, so needless to say, I was unable to sleep at all that night. It sounded as If I was literally sleeping on the sidewalk of the street as trash-collectors and cars did not cease to go by. I asked to be moved to a more quiet room, and after a few muffled remarks from the staff and insistence on my part, I was given another room, a smoking room with no windows, where the safe did not work, the AC was louder than the cars outside, and the bathroom looked like a murder scene. The beds are stiffer than the tiles on the wall and although the towels in the bathroom are nice and plush, the bed linens are paper thin and very very old. During my 6 nights stay, the hotel held 3 events in the courtyard. All the rooms give out to the courtyard, so the noise from events permeates into the room as loud as can be. On one night, there was a wedding, and although the place was decorated immaculately, the DJ and music was so loud that I had to leave the premises to go and relax at a cafe around the plaza. The party lasted until 5 am, and while I was leaving and returning to the hotel, several bullet-proof vehicles lined the st. in front of the main entrance along with an army of Secret Service looking armed body-guards. The one other annoying fact of this hotel is that while the second floor walkways are beautifully done in red tiles, the cleaning staff begins work at 6am and walk around gossiping and clanking their high-heels on the tile waking everyone up. WiFi costs $12 per day p Read more

Genuine Hotels.com guest review

Excellent historic place so different from run of mill. If interested in historic places to stay in and appreciate the seventeenth century atmosphere, this is the place to stay. Love stay again if I have time and money.

Genuine Hotels.com guest review

its Ok but the AC WAS making weird sounds -Loud- and couldn't sleep..... the GYM... Like if they didnt have one... like that...

Genuine Hotels.com guest review

This is my third stay at El Camino Real. It is true that the rooms are in need of a facelift, but because of the location in the Centro Historico and the beauty of the converted monastery, it is easy for me to overlook that. The staff was efficient, helpful and friendly.

Genuine Expedia guest review

Stayed here in August 2009. Hotel is beautiful but rooms need updating and more guest friendly. Had to ask help to move table to get chair to fit. Once moved had room for second chair. Still have problem with having to pay for wifi. Several free wifi spots within two blocks or less.

Genuine Hotels.com guest review

It's great to have a hotel built into a colonial era convent, and the location is great, but the room turned out very poorly for us. Not only was the room not furnished at Camino Real standards, but there was a Quinceanera (party) downstairs in the main courtyard that played thumping loud techno music until 3am. We got our room changed to the quietest […] part of the hotel, and it was still loud. I consider Camino Real hotels to be a splurge that's generally worthwhile, but I'll look elsewhere in Pueblo centro next time. Read more

Genuine Hotels.com guest review

WiFi is with a 3rd party and very expensive. The restroom smelled like sewage. Parking is a wopping $5.00 daily.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Camino Real Puebla --- in the historic district -- a colonial charmer that was once a 16th century convent for Spanish nuns. Gracias and helpful staff. Lovely open courtyard restaurant. Beautiful authentic colonial Spanish architecture, Rooms are updated, fresh, and very comfortable. Located on a quiet street 2 blocks south of the Main Plaza or Zocalo. […] I block south of the Cathedral. Good walking streets, safe and well-lit. A lovely hotel. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I enjoyed staying at this hotel. It has helpful and friendly staff (even though I do not speak Spanish) and is very well located. It is in an old convent and care has been taken to make the additions look old. My only gripe was the internet access which had to be paid for and the system is that the half-hour, one-hour,or two-hours paid for have to be […] used all in one go. If you wat to use the internet for a few minutes several times a day, you have to pay for a whole day. Why is it that cheaper hotels usually have free internet, while more expensive hotels try to take every cent they can? Read more

Genuine Hotels.com guest review

a. We checked in early and the room was not ready (expected). The receptionist said the access cards will be ready and the luggage in our rooms when we come back from a tour. Neither happened. b. Garbage can was full of garbage when we walked into the room. c. Hair dryer did not work. d. We had problems setting up the long distance calls. We had to […] call the reception twice. e. We requested a wake-up call for the day we had to go to the airport. Nobody called. f. Staff was trying to help, but it was clear that they were not properly trained. e. Food at the restaurant was medium quality f. All shops at the hotel closed for the entire weekend Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

El hotel está bien ubicado, muy cerca del zócalo y la catedral; bueno para visitar el centro de la ciudad. Las habitaciones están cómodas y limpias, aunque de repente falla un poco el servicio (faltaba una toalla, dos botellas de acondicionador en lugar de una de shampoo y una de acondicionador, detalles por el estilo). Los desayunos en buffet están […] bien surtidos, el personal bastante amable; el check inn y check out fueron fluidos. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Bien, satisfactoria. Lamenté el wifi de alto costo y mal servicio. Alimentos bastante mediocres. Mucho ruido en torno y dentro del hotel. El edificio es precioso, un antiguo convento.

Genuine Hotels.com guest review

EN GENERAL MUY AGRADABLE ESTADIA, UBICACIÓN PRIVILEGIADA, PRECIOSO EDIFICIO COLONIAL. POR MEJORAR LA POTENCIA DEL AIRE ACONDICIONADO, LA SEÑAL Y EL TAMAÑO DE LA TV Y MUY POCA POTENCIA EN EL AGUA.

Genuine Hotels.com guest review

estuve durante 5 dias en el hotel, asi que les puedo decir que es un hotel bonito, pero le falta remodelacion urgente, las alfombras son viejas y guardan mil polvo, los baños, todos huelen mal, lo digo porque nos tuvieron que cambiar de cuarto, por el ruido y el mal olor del baño. Las camas son viejas, en cuanto a sabanas toallas y todo eso estan bien, […] esta limpio, pero la alfombra insisto esta tan vieja que por mas aspiradas no mejora. en cuanto a comida esta bien, la atencion es buena, en cuanto a disponibilidad de servicios, por toooodo te cobran, llamese estacionamiento, internet etc. La ubicacion es buena. pero en conclusion pueden encontrarse algo mejor. Read more

Genuine Hotels.com guest review

Todo el tiempo estaba ruidoso por tener tantos eventos en el hotel.Sobre todo nos tocó misma noche una boda hasta la tres de la madrugada. Aunque nos cambiaron la habitación se escuchaba mucho ruido. Espero que por lo menos nos avisen de cierta forma antes de reservar la habitacion.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Pues especifique que fuera una habitación con una sola cama y la asignada tenia dos y pedí el cambio y a la que me mandaron olía mucho a barniz debido a que están remodelando el hotel y me regresaron a la habitación primera. Es recomendable debido al precio ofertado solo que si pueden mejorar.

Genuine Hotels.com guest review

cada vez peor. habitaciones que dan a la calle no puedes dormir nunca y yo con un bebe peor!!! el wc se tapo, la regadera salen chorritos y el aire servia a medias. han descuidado demasiado el hotel.

Genuine Hotels.com guest review

Fue muy incomoda la estadía en este hotel porque los dos días que ahí estuve, tuvieron evento nocturno en el patio principal y prácticamente fue imposible dormir. Los servicios muy caros, y la comida no estaba tan buena. Mal servicio porque cobran estacionamiento y deje boucher abierto para que mis hijas pudieran cenar en la habitación y no les atendieron […] cuando se llamo. Para que te hacen firmar si no te van a atender! Read more

Genuine Hotels.com guest review

Ein wirklich schönes Hotel mit schönen grossen Zimmern, extrem hohen Decken und einem wunderbaren Bad. Leider war während unserer Übernachtung im grosszügigen offenen Platz in der Mitte der Hotelanlage eine laute Hochzeit, die uns bis 2 Uhr wach hielt. Ansonsten eine gute Lagezentral zum Zocalo und weiteren sehr schönen Gassen.

Genuine Hotels.com guest review

La taza del baño fallo durante toda la estancia. Pero lo peor es la increible falta de resuesta. Avisamos numerosas veces enter las 8 de la noche y las 9. Sin respuesta alguna. Luego de cenar a la una de la mañana la taza seguía atascada. Pedimos cambio de habitacion y nos dijeron quie no era posible. A las Dos de la mañana finalmente llego alguien […] a arreglar el desprfecto..6 HORAS PARA ARREGLAR UNA TAZA Y NO PODER CAMBIARNOS DE HABITACION. UN SERVICIO, LA FALTA DE INTERES DEL GERENTE EN CURSO ES INCREIBLE. NO INTENTEN IR NO VALE LA PENA Read more

Genuine Hotels.com guest review

Para Disfrutar La Magia de Puebla

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

場所はソカロから近くで便利、元・古い修道院だけあって雰囲気は満点。その代わり、さすがに設備など少々古さは否めないです。清潔さなどには問題ありませんが、Smokingでの予約がいつの間にか全館禁煙になっていたので少々びっくり、まぁこれは仕方ないですが。部屋のアメニティなどは歯ブラシセットは無いので行かれる方は持参してください。毎朝パティオで食べる朝食は雰囲気、種類共に良かったです。有料ではありますが空港への迎えも遅い時間にもかかわらずキチンとしていて助かりました。惜しいのはホテル内のマッサージ、これは下手の一言です、利用されないことをオススメです(笑)

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

El hotel es un ex convento que de entrada es muy agradable el lugar, la decoración y en general toda la ambientación, pero por la noche en la habitación que nos asignaron (No. 103) es muy difícil poder descansar debido al ruido de la calle y la luz que entra por una ventanita encima de la puerta, realmente me desilusiono el hotel y su servicio en el […] restaurant por la noche también dejo mucho que desear Read more

Genuine Hotels.com guest review

El hotel es antiguo y las habitaciones no estan mal aunque algunas son muy pequenas. El hotel esta muy centrico y el estacionamiento es muy comodo. Sin embargo el room service es muy basico ya q no tiene ningun restaurante. Nos trajeron una ensalada del chef sin alino ninguno Lo peor de todo la moqueta o alfombra era asquerosa. Solo pisarla los pies […] estaban negros. Mis hijos pequenos q gatearon jugando salieron con los pijamas negros. Muy mal esto aunque el hotel no esta mal y el desayuno buffet es buenisimo Read more

Genuine Hotels.com guest review

Vale la pena disfrutar del centro historico de Puebla, Como base este hotel... Magnifico lugar...

Genuine Hotels.com guest review

En general la experiencia fue positiva. Solo sugeriría tener cuidado con ciertos detalles. La habitación 201 muy pequeña y no se puede acceder fácilmente al closet dado que interfiere el servibar y una mesa. Uno de los burós carecía de cristal dejando un espacio muy pequeño para poner las pertenencias. La puerta de entrada a la habitación con problemas […] para cerrarla. Read more

Genuine Hotels.com guest review

En términos generales todo bien. Detalle en la habitación que no cuenta con luz de mesa. Check in y check out rápido, personal muy amable, estacionamiento eficiente.

Genuine Hotels.com guest review

El único inconveniente es que me dieron una habitación cercana al cuarto donde guardan los enseres de limpieza y desde temprano tuve que soportar que abrieran y cerraran la puerta para sacar toallas, jabones y demás. Realmente fue molesto porque no me dejaron dormir a mis anchas.

Genuine Hotels.com guest review

L’hôtel est situé à deux rues de la place principale. Un parking est disponible dans l'hôtel, mais c'est le seul endroit du Mexique ou nous avons du payer un supplément pour stationner notre véhicule. Il est vrai que c'est aussi le seul endroit où un voiturier c'est chargé de le garer dans le parking à étages. Les chambres sont luxueuses et bien aménagées. Nous […] avons dormi dans cet hôtel un samedi ou il y avait un mariage dans le patio. La chambre qui nous avait été attribuée donnait sur ce patio. Mais sur simple demande, il nous avons obtenu une chambre dans un endroit plus calme. Les jours ou il n'y a pas de mariage (ça doit arriver plus souvent que les jours ou il y en a un), je pense que l’hôtel doit être très calme. De plus, toujours en raison de ce mariage, il n'a pas été possible de dîner sur place, mais il y a de bons petits restos tout proche, notamment juste au carrefour d'à coté qui s'appelle "poblano paredes" ou quelque chose d'approchant. Read more

Genuine Hotels.com guest review

El edificio en el que está situado es muy bello, sin embargo el mantenimiento de los corredores y en especial de la habitación que se me asignó son deficientes, tomando en cuenta que otros hoteles de la misma cadena son muy superiores.

Genuine Hotels.com guest review

schickes, ruhiges, sauberes, historisches Stadthotel mit Flair, zentral gelegen, Geräumige Zimmer, gute Ausstattung, nettes Personal. Frühstück sehr gut aber nicht incl.

Genuine Hotels.com guest review