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1 room,  2 adults 
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Room 1:

Sheraton Crescent Hotel - Phoenix

33.567682, -112.115804
3.5 stars
2620 W Dunlap Ave, Phoenix, AZ, 85021 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $98
available on 06/21/13
Price Match Guarantee
4.2 93 5

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    Landmarks near Sheraton Crescent Hotel

    • Castle N' Coasters Hotels - Phoenix 680 yards
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    Overview of Sheraton Crescent Hotel - Phoenix

    Location.
    Located in Phoenix (Northern Phoenix), Sheraton Crescent Hotel is close to Castle N' Coasters and North Mountain Park. Additional area attractions include Cave Creek Golf Course and Arizona State University-West Campus.

    Hotel Features.
    Sheraton Crescent Hotel has an outdoor tennis court, an outdoor pool, and a health club. Complimentary wireless Internet access is available in public areas and an Internet point is located on site. This 3.5-star hotel features business amenities including a business center, small meeting rooms, and a technology helpdesk. Dining options at this business-friendly hotel include a restaurant, a coffee shop/café, and a poolside bar. The staff can provide concierge services, wedding services, and event catering. Additional amenities include a spa tub, a steam room, and a sauna. Complimentary self parking is available onsite for guests. This is a smoke-free property.

    Guestrooms.
    Rooms feature patios with mountain or pool views. The 342 air-conditioned guestrooms at Sheraton Crescent Hotel include safes and coffee/tea makers. Beds have pillowtop mattresses, down comforters, and premium bedding. wireless and wired high-speed Internet access (surcharge) is provided. Rooms are equipped with flat-screen TVs with premium cable channels, video-game consoles, and pay movies. All accommodations provide desks, complimentary weekday newspapers, and speakerphones with voice mail; free local calls are offered (restrictions may apply). Bathrooms offer shower/tub combinations, makeup/shaving mirrors, hair dryers, and complimentary toiletries. Additional amenities include irons/ironing boards and windows that open. In addition, amenities available on request include hypo-allergenic bedding and wake-up calls. Housekeeping is offered daily.

    Image of Sheraton Crescent Hotel, Phoenix
    4.2 out of 5 Excellent (93 reviews)
    (Neighborhood average 4.0)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    I was empressed with the cost of the hotel. The people working at the front counter did not seem to worry about the ice machine not working.There was... no maps to show where the pool and exercise room was. by a Hotels.com guest on 05/29/13

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    Traditional Doubles

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Double Beds
    Measuring 345 square feet (31 square meters), this room opens to a patio with pool views. For a good night's sleep, the pillowtop bed is dressed with premium bedding and a down duvet. The private bathroom has a shower/tub combination, as well as complimentary toiletries, a hair dryer, and a makeup/shaving mirror. Wired and wireless Internet access (surcharge) keeps you connected, and the flat-screen TVs is offered for your entertainment. A coffee/tea maker is supplied. A safe, a desk, and complimentary weekday newspapers are among the conveniences offered. This room is Non-Smoking.


    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Cable TV service
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Connecting / adjoining rooms available
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Desk
    • Down comforter
    • Electronic/magnetic keys
    • Electronic check-out
    • Flat-panel TV
    • Free local calls
    • Hair dryer
    • HBO
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Makeup/shaving mirror
    • Mountain view
    • Multi-line phone
    • Patio
    • Pay movies
    • Pillowtop mattress
    • Pool view
    • Premium bedding
    • Premium TV channels
    • Private bathroom
    • Rollaway/extra beds available
    • Shower/tub combination
    • Speakerphone
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    Traditonal King

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    Measuring 345 square feet (31 square meters), this room opens to a patio with pool views. For a good night's sleep, the pillowtop bed is dressed with premium bedding and a down duvet. The private bathroom has a shower/tub combination, as well as complimentary toiletries, a hair dryer, and a makeup/shaving mirror. Wired and wireless Internet access (surcharge) keeps you connected, and the flat-screen TVs is offered for your entertainment. A coffee/tea maker is supplied. A safe, a desk, and complimentary weekday newspapers are among the conveniences offered. This room is Non-Smoking.


    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Cable TV service
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Connecting / adjoining rooms available
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Desk
    • Down comforter
    • Electronic/magnetic keys
    • Electronic check-out
    • Flat-panel TV
    • Free local calls
    • Hair dryer
    • HBO
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Makeup/shaving mirror
    • Mountain view
    • Multi-line phone
    • Patio
    • Pay movies
    • Pillowtop mattress
    • Pool view
    • Premium bedding
    • Premium TV channels
    • Private bathroom
    • Rollaway/extra beds available
    • Shower/tub combination
    • Speakerphone
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    Club Room King

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    Measuring 345 square feet (31 square meters), this room opens to a patio with mountain views. For a good night's sleep, the pillowtop bed is dressed with premium bedding and a down duvet. The private bathroom has a shower/tub combination, as well as complimentary toiletries, a hair dryer, and a makeup/shaving mirror. Wired and wireless Internet access (surcharge) keeps you connected, and the flat-screen TVs is offered for your entertainment. A coffee/tea maker is supplied. A safe, a desk, and complimentary weekday newspapers are among the conveniences offered. This room is Non-Smoking.


    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Cable TV service
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Connecting / adjoining rooms available
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Desk
    • Down comforter
    • Electronic/magnetic keys
    • Electronic check-out
    • Flat-panel TV
    • Free local calls
    • Hair dryer
    • HBO
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Makeup/shaving mirror
    • Mountain view
    • Multi-line phone
    • Patio
    • Pay movies
    • Pillowtop mattress
    • Pool view
    • Premium bedding
    • Premium TV channels
    • Private bathroom
    • Rollaway/extra beds available
    • Shower/tub combination
    • Speakerphone
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    Club Room Double

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Double Beds
    Measuring 345 square feet (31 square meters), this room opens to a patio with mountain views. For a good night's sleep, the pillowtop bed is dressed with premium bedding and a down duvet. The private bathroom has a shower/tub combination, as well as complimentary toiletries, a hair dryer, and a makeup/shaving mirror. Wired and wireless Internet access (surcharge) keeps you connected, and the flat-screen TVs is offered for your entertainment. A coffee/tea maker is supplied. A safe, a desk, and complimentary weekday newspapers are among the conveniences offered. This room is Non-Smoking.


    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Cable TV service
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Connecting / adjoining rooms available
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Desk
    • Down comforter
    • Electronic/magnetic keys
    • Electronic check-out
    • Flat-panel TV
    • Free local calls
    • Hair dryer
    • HBO
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Makeup/shaving mirror
    • Mountain view
    • Multi-line phone
    • Patio
    • Pay movies
    • Pillowtop mattress
    • Pool view
    • Premium bedding
    • Premium TV channels
    • Private bathroom
    • Rollaway/extra beds available
    • Shower/tub combination
    • Speakerphone
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Minimum check-in age is: 21
    • Check-out time is: noon
    • Check-in time starts at: 4 PM
    • Pets allowed
    • Pet maximum weight in lb is: 25
    • Maximum number of pets per room: 2

    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Coffee shop or café
    • Elevator/lift
    • Gift shops or newsstand
    • Number of buildings/towers - 1
    • Patio
    • Poolside bar
    • Restaurant
    • Smoke-free property
    • Suitable for children
    • Swimming pool - outdoor
    • See more facilities
      • Air-conditioned public areas
      • Ballroom(s)
      • Bar/lounge
      • Computer station
      • Free self parking
      • Free Wi-Fi
      • Internet point
      • Luggage storage
      • Meeting facilities size (feet) - 8064
      • Meeting facilities size (meters) - 726
      • Number of floors - 3
      • Number of meeting/conference rooms - 20
      • Outdoor tennis court
      • RV, bus, truck parking
      • Tennis on site
      • Total number of rooms - 342
      • Valet parking (surcharge)
      • Waterslide
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • Speakerphone
    • Window opens
    • See more room details
      • Air conditioning
      • Cable TV service
      • Climate control
      • Coffee/tea maker
      • Complimentary toiletries
      • Complimentary weekday newspaper
      • Connecting / adjoining rooms available
      • Cribs/infant beds (complimentary)
      • Daily housekeeping
      • Down comforter
      • Flat-panel TV
      • Free local calls
      • Hair dryer
      • HBO
      • Hypo-allergenic bedding available
      • Makeup/shaving mirror
      • Mountain view
      • Multi-line phone
      • Patio
      • Pay movies
      • Pillowtop mattress
      • Pool view
      • Premium bedding
      • Premium TV channels
      • Private bathroom
      • Shower/tub combination
      • Video-game console
      • Voice mail
      • Wake-up calls
      • Wired high-speed Internet access (surcharge)
      • Wireless Internet access (surcharge)
    • Services
    • Porter/bellhop
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Sauna
    • Security guard
    • Self parking
    • Spa tub
    • Steam room
    • Valet parking
    • Wedding services
    • View more services
      • ATM/banking
      • Breakfast available (surcharge)
      • Coffee/tea in lobby
      • Complimentary newspapers in lobby
      • Concierge services
      • Express check-out
      • Health club
      • Limo or Town Car service available
    • Business & Event
    • Banquet facilities
    • Business center
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Technology helpdesk
    • Technology support staff
    • View more business & events
      • 24-hour front desk
      • Audiovisual equipment
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Cooked-to-order breakfasts are available for a surcharge and are served each morning in the restaurant between 6 AM and 10 AM.
    Coyote Cafe - This coffee shop serves breakfast and lunch.
    Indigo Bistro - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.
    Indigo Lounge - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
    Room service (during limited hours) is available.

    Recreation

    An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a spa tub are on site. Other recreational amenities include a waterslide, a sauna, and a steam room.

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Basketball on site
    • Bowling alley nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Golf lessons available nearby
    • Golf - miniature nearby
    • Horse riding/rental nearby
    • Playground on site
    • Racquetball/squash on site
    • Running track/path nearby
    • Swimming on site
    • Tennis on site
    • Volleyball on site

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for in-room wireless Internet: USD 9.95 (for 24 hours, rates may vary)
    • Fee for in-room high-speed Internet (wired): USD 9.95 (for 24 hours, rates may vary)
    • Rollaway bed fee: USD 20 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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    Sheraton Crescent Hotel Northern Phoenix

    A short guide to Northern Phoenix

    Northern Phoenix is mostly residential with pockets of commercial activity. Notably, the Desert Ridge Marketplace offers 110 acres of outdoor shopping and dining, a relative rarity in Phoenix’s desert climate. Beyond Northern Phoenix, novice and experienced hikers alike can explore the flora and fauna of the Sonoran Desert through the system of trails at the 2,900-acre Cave Creek Regional Park.

    see all hotels in Phoenix

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Castle N' Coasters - 700 yards

    1.0 - 3.0 mi

    • North Mountain - 2.3 miles

    3.0+ mi

    • Sunnyslope - 3.0 miles
    • North Mountain Park - 3.1 miles
    • Montebello-19th Ave Station - 3.3 miles
    • Alhambra - 3.6 miles
    • Cave Creek Golf Course - 3.8 miles
    • Arizona State University-West Campus - 3.8 miles
    • Grand Canyon University - 4.0 miles
    • 19th Ave - Camelback Rd Station - 4.1 miles
    • Phoenix Deer Valley Airport (DVT) - 8.3 miles
    • Phoenix Sky Harbor Intl. (PHX) - 11 miles
    • Scottsdale Airport (SCF) - 12 miles
    • Mesa Falcon Field Municipal (MSC) - 24 miles
    • Phoenix - Mesa Gateway Airport (AZA) - 31 miles
    • Casa Grande Airport (CGZ) - 47 miles
    All hotels in Phoenix, Arizona, United States
    Reviews
    • All (93)
    • Business (18)
    • Romance (6)
    • Family (14)
    • Friends (3)
    • Other (52)
    4.2 / 5
    Excellent

    Score breakdown (from 93 reviews)

    • 5.0
      (46)
    • 4.0
      (29)
    • 3.0
      (10)
    • 2.0
      (3)
    • 1.0
      (5)

    Average rating for:

    • Cleanliness
      4.4
    • Service
      4.4
    • Comfort
      4.4
    • Condition
      4.0

    Reviews: Overall

    • < Previous
    • Page 1 of 2
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    Sheraton Crescent Hotel - Phoenix
    2.0 / 5
    Fair

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      2.0
    • Condition
      1.0
    The toilet didn't flush right and you had to flush it 2-5 time to just flush small pieces of toilet paper. The plug in the bathtub didn't work and made horrible noises so, you could not take a bath. The room was clean and overall nice but, there was no free wi- fi and room service charged an additional delivery fee and another fee so a 12.00 item cost […] 22.00. And if you wanted Internet it cost 10.00 a day. Read more
    Genuine Hotels.com guest review
    5 night business trip in May 2013
    Dj
    US

    Sheraton Crescent Hotel - Phoenix
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in May 2013
    A Traveller
    US

    Sheraton Crescent Hotel - Phoenix
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    I was empressed with the cost of the hotel. The people working at the front counter did not seem to worry about the ice machine not working.There was no maps to show where the pool and exercise room was.
    Genuine Hotels.com guest review
    3 night family trip in May 2013
    A Traveller
    US

    Sheraton Crescent Hotel - Phoenix
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    when I made my reservation it said complemntary wifi, once we got there it was a charge of 10.00 per 24hrs to use the internet, talked to front desk about it, and person told me only on the first floor it would be complementary. They should state this on their information, its missed information I booked two rooms and couldnt get them to wave the 10.00 […] for one of the rooms so the kids can use their laptops.. poor customer service.. Read more
    Genuine Hotels.com guest review
    2 night trip in May 2013
    Mike
    US

    Sheraton Crescent Hotel - Phoenix
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in May 2013
    A Traveller
    US

    Sheraton Crescent Hotel - Phoenix
    5.0 / 5
    Outstanding
    "A++"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Excellent all around
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Pcastona
    US

    Sheraton Crescent Hotel - Phoenix
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in May 2013
    A Traveller
    US

    Sheraton Crescent Hotel - Phoenix
    4.0 / 5
    Excellent
    "what its like"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    didn't like that they charge you for microwave and mini fridge, and price is to high
    Genuine Hotels.com guest review
    1 night romance trip in May 2013
    Poppa
    US

    Sheraton Crescent Hotel - Phoenix
    5.0 / 5
    Outstanding
    "Great for the price"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Location aside, everything was great! And the location was not THAT bad--- it just took 20 min or so to get downtown.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Scott
    US

    Sheraton Crescent Hotel - Phoenix
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      2.0
    The Sheraton shows pictures of a water slide which was the main purpose of booking. When we arrive, kids were not happy because the water slide was not in operation. Pool area needs to be maintained more and lawn chairs need to be replaced. Although, the rooms were nice and fitness center was great.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    AJ
    US

    Sheraton Crescent Hotel - Phoenix
    2.0 / 5
    Fair
    "So disappointed"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    The rooms are so outdated , we couldn't believe it. The carpet was very dirty and we didn't want to walk barefoot on it. The bathrooms have never been renovated it seems with tiles from the 60's. we ordered food from the restaurant and it was not what you would expect from a Sheraton.
    Genuine Hotels.com guest review
    Other trip
    May 13, 2013
    Jim
    US

    Sheraton Crescent Hotel - Phoenix
    1.0 / 5
    Poor
    "worse night i have ever had there"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      5.0
    • Condition
      1.0
    this was my wedding night. i have stead there many time before. nothing was right the man who check us in i believe couldnt work at jack in the box. i wish i could speak to someone and let them know what all went wrong. also had to wait at the pool sunday morning after calling the front desk sunday morning for a towel for 30 minutes
    Genuine Hotels.com guest review
    1 night romance trip in May 2013
    s young
    US

    Sheraton Crescent Hotel - Phoenix
    4.0 / 5
    Excellent
    "Well-maintained older hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Beautifully maintained older hotel. Proximity to major highway was very convenient, but also very noisy. After our first night, we asked to be moved to a room on the opposite side of the hotel due to traffic noise at night, and the hotel staff was very accommodating! After changing rooms, our stay was very nice. Apart from the initial traffic noise, […] our rooms were both very quiet & clean. There is a great in-house restaurant with delicious food and lovely optional outside seating. Would recommend this hotel and would definitely stay there again! Read more
    Genuine Hotels.com guest review
    4 night trip in Apr 2013
    A Traveller
    US

    Sheraton Crescent Hotel - Phoenix
    5.0 / 5
    Outstanding
    "Great Evening!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My fiance and I both loved your property! Thank you Heather at the Desk!
    Genuine Hotels.com guest review
    1 night romance trip in Apr 2013
    Shawn
    US

    Sheraton Crescent Hotel - Phoenix
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    For an overnight stay, value for price was most excellent.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Sheraton Crescent Hotel - Phoenix
    5.0 / 5
    Outstanding
    "Best of the north area"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very clean, friendly and well situated
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    G F Gilbert
    US

    Sheraton Crescent Hotel - Phoenix
    1.0 / 5
    Poor
    "Sheraton used to be nice"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    This location has gone downhill. Staff was less than accommodating. The only reason to stay in this area was because this Sheraton used to be so nice. The surrounding area is one of the less desirable areas in Phoenix. Won't be staying here again.
    Genuine Hotels.com guest review
    Business trip
    Apr 19, 2013
    Ryan
    US

    Sheraton Crescent Hotel - Phoenix
    5.0 / 5
    Outstanding
    "GREAT QUALITY AT A LOW PRICE"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    IT WAS GREAT!
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    PEGGY
    US

    Sheraton Crescent Hotel - Phoenix
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    US

    Sheraton Crescent Hotel - Phoenix
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night business trip in Mar 2013
    A Traveller
    US

    Sheraton Crescent Hotel - Phoenix
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Mar 2013
    A Traveller
    US

    Sheraton Crescent Hotel - Phoenix
    2.0 / 5
    Fair
    "EXTREMELY OUTDATED HOTEL"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      1.0
    THE ROOM WAS SPACIOUS BUT IN EXTREME NEED OF UPDATING AS WAS THE ENTIRE HOTEL. THE POOL WAS FREEZING, POOLSIDE BAR WAS CLOSED THE ENTIRE TIME WE WERE THERE AND THE SNACK SHOP INSIDE WHERE YOU COULD GET DRINKS AND SNACKS CLOSED AT 2 P.M.. BEDS WERE COMFORTABLE BUT WERE TOO SMALL. STAFF WAS VERY NICE AND HELPFUL THROUGHOUT THE ENTIRE STAY. WITH THE VARIETY […] OF HOTELS IN THE AREA, I WOULD NOT RECOMMEND THIS HOTEL TO ANYONE. Read more
    Genuine Hotels.com guest review
    5 night family trip in Mar 2013
    A Traveller
    US

    Sheraton Crescent Hotel - Phoenix
    4.0 / 5
    Excellent
    "Spring break 2013"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It would be the perfect place to stay if it had Free or low cost WiFi, 10 dollars per device per day is way to high.
    Genuine Hotels.com guest review
    4 night family trip in Mar 2013
    KRhodes
    US

    Sheraton Crescent Hotel - Phoenix
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    bob
    US

    Sheraton Crescent Hotel - Phoenix
    3.0 / 5
    Good
    "needed remoldeling,great employees"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      2.0
    We were disapointed that the facility needed remodeling,it is scheduled for July. We paid a high rate for the condition of the rooms. The staff allowed us to change rooms, although it was very busy the staff,seemed to to the best they could.The owners are fortunate to have such loyal employees,
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    curly01
    US

    Sheraton Crescent Hotel - Phoenix
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    The room was a little outdated & no frig or microwave but comfortable & clean.
    Genuine Hotels.com guest review
    2 night business trip in Mar 2013
    cindy
    US

    Sheraton Crescent Hotel - Phoenix
    3.0 / 5
    Good
    "Needs updating"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    The location of hotel is not in a neighborhood for walking. Its all freeway and sketchy neighborhood. The restaurants nearby are all chains and fast food. The fragrance in lobby is overwhelming. The staff was very pleasant! The hotel itself has a nice layout and our room was spacious, (club level king)however, the rooms and hallways look very tired. […] It's hard to see past that unfortunately. Although I felt the hotel was clean, I could see how someone could mistake the dated feel for being unclean. Read more
    Genuine Hotels.com guest review
    Business trip
    Mar 28, 2013
    Teresa
    US

    Sheraton Crescent Hotel - Phoenix
    5.0 / 5
    Outstanding
    "Great location, rooms, and extras"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    I couldn't ask for more. They had a room available early, so they let us check in before noon. There's a wonderful pool, work out area, tennis and sand volleyball court, water by the front daily is delicious. Very friendly staff and tons of restaurants and pubs nearby. Try Bobby Qs!!! We went there two nights its was so delicious.
    Genuine Hotels.com guest review
    5 night trip with friends in Mar 2013
    Jenn S
    US

    Sheraton Crescent Hotel - Phoenix
    4.0 / 5
    Excellent
    "Nice, Some Issues"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    Bad: No bellman, tote your own luggage, no extended checkout when requested. Good parking, Starbucks on site (!), reasonably priced good-food restaurant. Overall experience was nice.
    Genuine Expedia guest review
    Response by Sheraton Crescent Hotel Dear, A verified traveler, We appreciate your comments. We regret that bell service was not available and you having to tote your own luggage on arrival at the Sheraton Crescent Hotel. I’ll be sure to pass along your comment to our Front Office Manager for review. We do offer extended checkouts based on the availability of guest rooms, I’ll review our procedures with the desk staff. We are delighted to see you felt good about our parking arrangements, our Starbucks on site, and reasonably priced good-food in our Indigo restaurant. Again, thank you for sharing and we hope to have you as our guest in the near future. Frank Casarez General Manager
    Other trip
    Mar 7, 2013
    A Traveller
    US

    Sheraton Crescent Hotel - Phoenix
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    5 night family trip in Feb 2013
    A Traveller
    US

    Sheraton Crescent Hotel - Phoenix
    4.0 / 5
    Excellent
    "good but"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    Good but the hotel needs updating. Staff I encountered were great, food was great and it was conveniently located right of the I-17. Down side, needs up dating. The hot tub was not working 3 of the 4 nights, sauna was down 2 of the 4 nights. Beds are great, exercise facility was good, bathrooms could use updating. Overall a good place to stay for business […] travelers. Read more
    Genuine Hotels.com guest review
    4 night business trip in Feb 2013
    kk
    US

    Sheraton Crescent Hotel - Phoenix
    3.0 / 5
    Good
    "Needs a remodel, but very comfortable"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      5.0
    • Condition
      2.0
    When we arrived at the hotel late in the evening, I asked for a pool view for my wife, daughter, and me, if possible, because our assigned room did not have that view (city views in that part of Phoenix are not the best). The hotel has a waterslide, a decently sized pool, 2 tennis courts, and a beach volleyball court. The clerk said he wasn't sure he […] could find a room with our choice of views, but changed our room anyway, leaving us with the impression that he had met our request. When we got to the room, there was no pool view, and he had given us a room with 1 king-sized bed, even though we had requested 2 queens! When I called, he said they had no more double rooms and sent up a rollaway bed. The room was clean, the beds were very comfortable, and the bathroom was nice, except for some dirty tile grout in the bath. The chairs at the table in the room had very worn wood, and the entire room was in need of a remodeling. The tennis courts were in good condition, but were extremely dirty, as if they had not been cleaned in months. I would only recommend this hotel to someone who is going to make good use of the athletic facilities, but only if they can got a discounted rate. There are other smaller but very nice hotels in the area (Comfort Inn Phoenix North, also just off of I-10, is where we usually stay), that include make-your-own-waffle breakfast for about the same price as our discounted Sheraton, which offered NO breakfast. Read more
    Genuine Expedia guest review
    Other trip
    Feb 23, 2013
    Mark
    US

    Sheraton Crescent Hotel - Phoenix
    5.0 / 5
    Outstanding
    "Great hotel for everyone"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Great experience - this is the second time we've stayed at this hotel, and the staff is great - they were very friendly and attentive to our needs, trying their hardest to ensure we were comfortable at all times. Love the onsite amenities.
    Genuine Expedia guest review
    Response by Sheraton Crescent Hotel Dear, Obren, We are happy to hear that you enjoyed your stay at the Sheraton Crescent Hotel. We do have very good staff employed here who take their customer service they provide very seriously. Thank you for allowing us to serve you and hopefully in the near future. Thanks again, Frank Casarez General Manager
    Other trip
    Feb 9, 2013
    Obren
    US

    Sheraton Crescent Hotel - Phoenix
    3.0 / 5
    Good
    "ok hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    We were there for one night. The hotel staff was friendly and the lobby was very nice. The rooms were clean and quiet but need some updating. The really only negative is the neighborhood is a bit suspect. We did drive around a bit looking for a drugstore and restaurant and were a little wary. Overall, though the hotel was nice and clean and close to […] the highway for easy access to around Phoenix. Read more
    Genuine Hotels.com guest review
    1 night family trip in Jan 2013
    A Traveller
    US

    Sheraton Crescent Hotel - Phoenix
    3.0 / 5
    Good
    "Slight mix up"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    When booking the hotel there was a problem but the operator assured me that all was taken care of. When checking out this same problem was an issue but the the clerk took care of the problem right away. The over all stay was a good one. I would stay again.
    Genuine Hotels.com guest review
    2 night trip in Nov 2012
    Lisa
    US

    Sheraton Crescent Hotel - Phoenix
    4.0 / 5
    Excellent
    "Nice stay."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    The stay was nice, although as I checking out there was a slight problem with the bill....the Hotel tried to stick me with an additional fee for the breakfast buffet that was to be included with the booking of the room for all our people that were staying there. I payed a higher price so that every one could eat before we left for our day out. I was […] informed that the higher price was for ONE person only....witch I find ridiculous why would I pay for only ONE member of our group to eat? If this were the case I would of payed the lower price and went out to eat. In the end I told the clerk that I spoke to one of the HOTLEL.com representatives and he said that everyone in the group would eat for free. When I checked in the hotel clerk stated "Here are your complementary buffet tickets" I told this to the check out clerk and she fixed the problem right away! Besides that I would stay again. Read more
    Genuine Hotels.com guest review
    2 night trip in Nov 2012
    lisa
    US

    Sheraton Crescent Hotel - Phoenix
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Asked for a roll away bed they say extra 20 dollars didn't tell us extra 20 dollars a night.
    Genuine Hotels.com guest review
    2 night business trip in Nov 2012
    A Traveller
    US

    Sheraton Crescent Hotel - Phoenix
    4.0 / 5
    Excellent
    "amenities"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    liked - $5 credit for not using housekeeping. liked - quick service of fold out bed, towels, breakfast. liked - continental breakfast. liked - tv great size. liked - parking convenient. liked - beautiful grounds/lobby. didn't like - main pool too cool and hot tub too hot. bothered me but not significant - cracked walls, rusty metal at pool/around outside […] room. Read more
    Genuine Hotels.com guest review
    3 night trip in Nov 2012
    CJ Cullinan
    US

    Sheraton Crescent Hotel - Phoenix
    5.0 / 5
    Outstanding
    "Great for business and families"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Good. Clean, pleasant, food excellent. Nice hotel layout.
    Genuine Expedia guest review
    Response by Sheraton Crescent Hotel Dear, A verified traveler, Nice to hear your good feedback on your recent stay. Thank you for sharing. Frank Casarez General Manager
    Other trip
    Oct 23, 2012
    A Traveller
    US

    Sheraton Crescent Hotel - Phoenix
    4.0 / 5
    Excellent
    "love the balconys"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    everyone i encountered that worked there, was very nice and helpfull, room was very clean , not a bad area , couple of bars within walking distance as well as tthe metro theater and shopping mall, what was really cool was the balconys in every room , would stay again
    Genuine Hotels.com guest review
    3 night family trip in Oct 2012
    dave
    US

    Sheraton Crescent Hotel - Phoenix
    5.0 / 5
    Outstanding
    "NFL Game"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My wife and I booked this hotel because we were coming into town for the Dolphins/Cardinals football game. We decided on this one because after reviewing it on line it looked the most promising, and I wasn't let down. I would definitely say that this is one of the best hotels I've stayed in to date!
    Genuine Expedia guest review
    Response by Sheraton Crescent Hotel Dear, Matt Thank you for your comments. We are happy to see that you had choosen the Sheraton Crescent Hotel for your stay in Phoenix. Come back next year to see another professional football game and to see the new changes to our property. Thanks again, Frank Casarez General Manager
    Other trip
    Oct 10, 2012
    Matt
    US

    Sheraton Crescent Hotel - Phoenix
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    I love the Sheraton!
    Genuine Hotels.com guest review
    3 night business trip in Jul 2012
    WW
    US

    Sheraton Crescent Hotel - Phoenix
    5.0 / 5
    Outstanding
    "Great place to say"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I was there for a business trip, but found the hotel quite nice. I would definitly come back for a personal trip to this hotel. Its a little close to the highway, but then you can get anywhere fast then.
    Genuine Hotels.com guest review
    1 night business trip in Jul 2012
    Tony
    US

    Sheraton Crescent Hotel - Phoenix
    5.0 / 5
    Outstanding
    "NICE GETAWAY"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Jun 2012
    A Traveller
    US

    Sheraton Crescent Hotel - Phoenix
    5.0 / 5
    Outstanding
    "Great hotel for anyone expecting the best!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The most wonderful experience ever on one of the most important days of my life. Thank you!!!!
    Genuine Expedia guest review
    Response by Sheraton Crescent Hotel Dear, A verified traveler, We are happy that the Sheraton Cresent Hotel was part of making a pleasent stay on one of your most important days of your life! Thanks for sharing. Frank Casarez General Manager
    Other trip
    Jun 23, 2012
    A Traveller
    US

    Sheraton Crescent Hotel - Phoenix
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jun 2012
    A Traveller
    US

    Sheraton Crescent Hotel - Phoenix
    3.0 / 5
    Good
    "Hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    The outside of the hotel was nice and so was the entrance. The hotel room needs some upgrading the bathroom the most, the pipes banged for a while but stopped when we went to sleep. Other than that it was clean and comfortable.
    Genuine Expedia guest review
    Other trip
    Jun 6, 2012
    A Traveller
    US

    Sheraton Crescent Hotel - Phoenix
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    How tallI are your kids? Height required waterslide so no kids 3yrs or younger so better off in scottsdale az cuz they have slides for all ages and all heights
    Genuine Hotels.com guest review
    1 night trip in Apr 2012
    A Traveller
    US

    Sheraton Crescent Hotel - Phoenix
    4.0 / 5
    Excellent
    "Good Family Spot"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    We stayed at this hotel for four nights over Spring Break. The location of the hotel isn't the best for walking places, but it was very centrally located for the different baseball venues where we saw games (Tempe, Scottsdale and Surprise). The rooms were fairly nice, although the double beds were a bit small for a family of four, and the bathroom was […] large. The tile in the shower was clean, but could definitely use some modernization. We were given a room on the side of the hotel facing the highway, and while the noise was fine with the sliding door closed it was pretty loud with the door open. The hotel grounds were attractive and nicely maintained for the most part, although the tennis courts could use resurfacing. The water slide was a bit hit or miss as to whether it was open with an attendant on duty, probably since it wasn't high season, but it was a fun ride. The two main complaints we had about the hotel are: 1) the $9.95 per day per device internet charge, which is quite excessive especially since it is not that fast; and 2) the requirement to leave an I.D. to check out a basketball for the court seems rather cheesy and not what you generally find at an upscale hotel, and made it hard for our kids to go play without an adult along. Overall I would probably recommend the hotel, especially as an alternative to the very pricey resorts in Scottsdale, but I think the hotel needs to have some better policies on Internet and amenities. Read more
    Genuine Hotels.com guest review
    4 night trip in Mar 2012
    A Traveller
    US

    Sheraton Crescent Hotel - Phoenix
    3.0 / 5
    Good
    "Just OK"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      1.0
    The hotel is ok if a Marriott, Hilton, or Hyatt isnt available. This location is in dire need of some maintenance and updating. The room was fine, but again, dated. The pool and hot tub area needs a lot of work.
    Genuine Hotels.com guest review
    2 night trip in Mar 2012
    A Traveller
    US
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