"Good business hotel"
We stayed at the hotel for one night. Good business hotel. Parking is free for hotel guests. Staff polite. Room comfortable. No complaints.Genuine Hotels.com guest review
Response by Omni Austin Hotel Thank you for taking time to post a review of your recent stay. We must clarify one comment in regards to parking. We do charge $22 per night for self parking and $30 per night for valet parking. Our pricing is competitive with all other downtown hotels. We’re sorry for any miscommunication.
Staff was amazing and so friendly. Great location!Genuine Expedia guest review
"Staying in Austin Texas"
Friendly staff, beautiful glass building and nice bathroom to accommodate disabilities - chair and bars in shower.Genuine Hotels.com guest review
Response by Omni Austin Hotel We’re pleased to hear you enjoyed a comfortable stay. Thank you for taking time to share your experience.
"Stay for the new year eve"
Excellent experience. The hotel staff went all the way to help. even changed our rooms because the first one was very noisy with the next door neighbors. They gave us a better room, sent cookies and goodies that night as a gift. very pleasant staff we will return to Omnis hotels for sure. We even signed in their "Loyalty program"Genuine Expedia guest review
Omni understands me! The experience from the moment I pulled up was outstanding! Hotel has everything you need. Will most definitely stay there again for business and pleasure.Genuine Hotels.com guest review
"Omni Downtown Austin"
1 night stay... great location for our purposes. Good front desk service and on site parkingGenuine Hotels.com guest review
"Great Austin location"
Great location. Stuff was very friendly and helpful.Genuine Hotels.com guest review
Very nice hotel, staff was friendly,Genuine Hotels.com guest review
"Some good some not so much"
Hotel was a good value and the concierge was very helpful. The restaurant was a disappointment. They couldn't get the breakfast or dinner order correct. I would look for other local eateries before dining at the hotel.Genuine Hotels.com guest review
Response by Omni Austin Hotel Thank you for the feedback from your recent visit. We’re disappointed in the customer service you received in our restaurant. Your experience doesn’t represent our customary level of service and hope you will give us another opportunity in the future to provide you with a more satisfactory dining experience.
"No internet access, everything else was great"
No wireless or wired internet access in our room on the eleventh floor. Paid wifi was supposed to be available, but none of our phones or laptop could ever connect (poor signal or connection would time out). Everything else about our stay was great!Genuine Hotels.com guest review
Response by Omni Austin Hotel Thank you for providing feedback from your recent stay. We’re very sorry for the technical issues you encountered while trying to connect to our wireless network. We appreciate you reporting the issue so that we may resolve the matter immediately. We hope to see you again in the future.
The room was great, it had a cool view! The staff were really nice and very helpful!Genuine Hotels.com guest review
"New Years Mayhem"
The lobby was freezing - no heat until portable heaters were brought in the last day of our stay. Low water pressure and lukewarm shower. TV's didn't work in the fitness center. Room service ceramic coffee cups were too porous to hold the hot beverage and dripped all over - both days. Staff required us to have hand stamps to enter our rooms on New Years […] Eve - seriously??? Read moreGenuine Hotels.com guest review
Response by Omni Austin Hotel Thank you for taking time to comment. We are very sorry for the cold lobby. Unfortunately the office tower side of the building had construction issues with their door glass and this allowed the cold air outside to fill our lobby. We did rent portable heaters to help but with the large atrium we could not catch up. As for the invisible hand stamps on NY eve we have found it very helpful in keeping unwanted parties out of the hotel. We have had no major incidents as a reults.
Great hotel, just not much around there to do. You can walk to the state capital and you can walk to 6th street.Genuine Hotels.com guest review
Close to 6th which was more college age people than i had known to expect. They can get rowdy if you are facing the outside of the building, but I wanted the view (even though I was warned by the desk that it could be a little louder)Genuine Hotels.com guest review
Everything is decent enough, but the lack of water pressure in the shower is a killer. Probably won't be back because of this.Genuine Hotels.com guest review
Response by Omni Austin Hotel Thank you for your feedback. We appreciate you taking time to report this issue so that we may investigate and rectify the problem. We hope you will reconsider and return in the future.
Great Location, Great Service, Great RoomGenuine Hotels.com guest review
"Christmas Get Away"
The concierge was no help at all!Genuine Hotels.com guest review
"top notch hotel and staff"
I surprised my husband for his birthday and took a trip to Austin I wanted romantic and nice and booked early for the cheaper rate. When we arrived the lady checking us in named Andria ask what the occasion was and I told her it was his birthday, we went out to eat and when we got back we had cupcakes and wine in the room and a hand written note telling […] him happy birthday and hope we enjoyed our stay. The stay was by far the best we had in a while and it will always be remembered. I recommend this hotel for many reasons but the staff made it memorable. Read moreGenuine Hotels.com guest review
Great hotel within walking distance to capital building, great restaurants, and 6th Street bars. Staff was always friendly and helpful.Genuine Expedia guest review
Very enjoyable stay. The only down side was being unable to do laundry over the weekend. But everything else was just great.Genuine Expedia guest review
"It was great!"
My spouse and I went for a two day get away and we enjoyed it quite a lot, the only two problems we encounter was the first night the furnace was only blowing out cold air out but when I called they came up with in 10 mins. And fixed the problem right away. The other issue was something happened with the tv service and we couldn't view all the channels […] but then onces again they came up right away and fixed the issue. We had an amazing couple of days and were able to walk to everyday in 6th st. We will definitely be going back! The only thing I thought was a little much was there parking...it's 20 dollars a day and I think it's a little much considering how much you pay to stay there. Read moreGenuine Hotels.com guest review
Response by Omni Austin Hotel Please accept our sincere apologies for the maintenance issues you encountered during your visit. We’re pleased to hear the issues were rectified promptly and to your satisfaction. We appreciate your comments and look forward to your next stay.
"Weekend in downtown"
We really enjoyed our stay. The staff pointed us to some great places to eat within walking distance. The hotel is ideally located right in the heart of Austin. It got a little loud at nighttime, which is expected when you're staying in the downtown area. Room service was great and all of the staff members we encountered were friendly.Genuine Expedia guest review
"Staff could care less"
I called the front desk to complain about noise down the hall and out side of the hotel. The front desk said: that's what you get with a hotel downtown. The employees showed no concern for my discomfort.Genuine Expedia guest review
Response by Omni Austin Hotel Thank you for your comment. We do appreciate your feedback.
"Nice hotel close to downtown Austin."
We felt comfort and luxury as soon as we arrived. The view from our room on the 11th floor was facing the interior of the building and it was amazing! Big workout room, plenty of cardio/weight machines. Nice room decor/furniture and comfortable bed/pillows. Restaurant breakfast buffet was amazing as it had all the usual breakfast choices plus delicious […] BBQ. Beautiful bar area and coffee bar with tacos. Cool shops. Read moreGenuine Expedia guest review
Response by Omni Austin Hotel Thank you for choosing to stay with us while visiting Austin. We appreciate the positive feedback regarding our guestroom accommodations, facilities, and food & beverage quality. We hope to see you again in the near future.
"Omni Austin - VERY NICE"
Nice and Quiet -- great location!Genuine Hotels.com guest review
"Close to food and entertainment."
Very friendly hotel staff. Hotel was very clean and comfortable.Genuine Expedia guest review
The hotel is right downtown which is great to get to 6th street. However, that means that some people who go out there a little too hard often come back to your hotel at night.Genuine Expedia guest review
It was a nice stay right near 6th street and a few blocks from the capitalGenuine Hotels.com guest review
"Nice hotel in downtown"
Everything was good. But one day december 24 th they did not clean the room, that means no clean towels or clean bed!! It was awful!Genuine Expedia guest review
Response by Omni Austin Hotel We appreciate your honest feedback. Please accept our sincere apologies for the lapse in housekeeping service on the evening of 12/24. It certainly does not represent our customary level of service, and we’re very sorry for your discomfort. We hope you will return in the future.
Wonderful experience. The grandchildren were very pleased with the activity packs provided for them. Thank you!Genuine Hotels.com guest review
Response by Omni Austin Hotel Thank you for your comments. We’re pleased to hear that your grandchildren enjoyed our Omni Kids packs. We look forward to your next stay.
"Excellent customer service"
Kevin did an outstanding job helping to find our reservation after 2 other people could not locate it (name misspelled) and incorrect confirmation number, we were not surprised to learn he is a supervisor. Hopefully he will be a manager soon. Excellent customer service!!!Genuine Hotels.com guest review
"Great place to stay."
It was a great stay. The hotel is walking distance to every place we wanted to visit...we just loved it and will be back for sure...Genuine Hotels.com guest review
"Great weekend stay"
Spend the weekend here with some friends. Perfect location to sixth street. Great hotel and people were very nice and accommodating. I messed up my reservations (wrong dates) and they worked with me and gave me a room one day earlier than I booked.Genuine Hotels.com guest review
"A home away from home"
One thing did go right for our wedding vacation and that was our honeymoon at this hotel. We have never stayed somewhere so luxurious before and it definitely lived up to it's standards. The staff was very welcoming and helpful at all times and the room was very clean and welcoming. It does get loud if you get a room facing downtown but it did not bother […] us. Walking distance within the majority of the downtown which was nice. Overall great experience and would definitely stay again. Read moreGenuine Hotels.com guest review
Response by Omni Austin Hotel Congratulations on your recent wedding. We’re pleased to hear that you had a memorable honeymoon in Austin and at our hotel. We hope you will return and celebrate your anniversary with us. Thank you again for the kind remarks.
"Great place centrally located"
Staff was awesome. Checked in early with no problem. Very classy place in the heart of Austin.Genuine Expedia guest review
Love it cant wait to visit againGenuine Hotels.com guest review
"Nice hotel and good location"
Hotel was very nice and good location. The only issue is that parking is very expensive. You can self park for $20 a day or valet for $30. Other than that good experience.Genuine Expedia guest review
"Perfect downtown hotel"
Went to Austin for a quick trip to a wedding and hotel was immaculatent and the staff was very friendly and helpful. First time in Austin and the staff made sure I knew the best way to get everywhere whether it was the maids, valet, or front desk they all made sure our trip was easy as possibleGenuine Hotels.com guest review
Great place to stay in the heart of Austin.Genuine Hotels.com guest review
"A fine 3-star hotel"
This is a fine hotel, but for the price, I'd probably stay somewhere else next time. Besides the fancy looking lobby, it reminded me of any other 3-star hotel. Is it 4-star because it doesn't have free breakfast or wi-fi? I left clothes in the room closet and am still waiting for the Omni's Lost & Found dept to get back to me. I left a message 2 days […] ago. Read moreGenuine Hotels.com guest review
Nice room. Staff was friendly and helpful. Will be back.Genuine Hotels.com guest review
"The Black Keys!"
We stayed one night to watch the concert. We found on-street parking. The room was spacious and had a great view of the city lights. Would love to stay again with the right price!Genuine Expedia guest review
Great!Genuine Hotels.com guest review
"Gorgeous hotel close to downtown."
Beautiful and spacious room. Only thing missing is the complimentary breakfast which is quite common in most hotels these days.Genuine Expedia guest review
I adored everything about this place! Have I said "everything" already? The only (mild) gripe was that the main bar closes very early on Saturday evenings.Genuine Hotels.com guest review
"Noisy in Austin"
If you take a room facing the atrium, be prepared for noise late into the night.Genuine Hotels.com guest review
"Nice hotel close to downtown"
This hotel was beautiful and the staff was very attentive. The walk to Congress Avenue and the Paramount Theater was short and convenient.Genuine Expedia guest review
Response by Omni Austin Hotel Thank you for your comments. We do have additional electrical outlets on our nightstands and desks. We’re sorry those were not brought to your attention during your visit. We hope to see you again in the near future.
"Great place to stay!"
We loved the location. Restaurant was great, valet was very quick, and price was well worth it. We enjoyed our stay a lot.Genuine Hotels.com guest review
"Christmas Party Downtown"
We had a great time, The OMNI HOTEL DOWNTOWN was great, Staff Friendly, Room was awesome, and we treated as if it was a five star hotel, with out a five star price, I can Highly recommend JoeGenuine Expedia guest review
"Great hotel close to downtown"
Great location and friendly staff. Would definitely recommend :)Genuine Hotels.com guest review
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