"a great night sleep"
we stayed for just one night, after being at a Hilton in San Antionio for the previous three nights. We needed a good night sleep and got it at the Omni. The beds were excellent. the hotel is well located.Genuine Expedia guest review
Staff very accommodating - i.e., parking car, retrieving bag left in car, recommendations and reservations for dinner. Good rate/value via Expedia. Good location. That said, my rate was $160+ for a generous king room. On that basis, would certainly recommend.Genuine Expedia guest review
The hotel and room were both spotless, very friendly and helpful staff! I will be booking my next stay with them without a doubt!Genuine Hotels.com guest review
"great location two blocks from 6th street"
The hotel was clean and the staff very nice . My only complaint was having to pay $30 for parking . Could have saved $10 by self parking .Genuine Expedia guest review
"Nice hotel in downtown!"
Used this for a bachelor party. Request two side-by-side rooms. They couldn't offer it at the time, so they gave us a double room and two kings. (Three rooms total) This worked just fine for us. Didn't stay in the rooms much, but they were pretty standard. Complimetrary water bottles was nice since the city water was a little funky. (The water in the […] northwest is notably cleaner so its not a fair comparison) Read moreGenuine Expedia guest review
Response by Omni Austin Hotel Thank you for your review. We’re sorry that it was not communicated to you at the time of booking your reservation but our hotel does not have 2 rooms with 2 double beds as connectors. We do have king bedded rooms connecting to double/double bedded rooms.
We were a little confused about the parking when we first arrived, but we were greeted by an amazing front desk clerk. She walked us through the parking process and helped us with any information about the surrounding area. The location of this hotel is top notch if you plan to attend 6th street activities! Room service was amazing and prompt too! We […] really had a blast! Thank you Omni! We'll be back! Read moreGenuine Hotels.com guest review
"Close to everything."
Very enjoyable stay. We were able to walk to 6th street, the bridge for the bats, and to the Capitol building. Never rented a car. Felt safe even walking at night. We rented bikes and explored lady bird lake trails. Food at the restaurant was very good. Staff were helpful and pleasant. Only downside was the high cost to get back and forth to the airport. […] Shuttle was very expensive but was on time. Read moreGenuine Expedia guest review
"Our stay at the Downtown Austin Omni."
From the moment we checked in until we checked out our stay was fabulous. The hotel stay are both helpful and friendly. They saw to our every need without even having to ask. Each morning we had coffee and juice at waiting outside our door with the morning paper. Each evening we would return to find a clean room, with our be turned down, and ice in […] the bucket. The location is in the center of the downtown area, walking distance to restaurants, shopping, the state capital, the Congress Street Bridge, shopping and bars with great music. We walked everywhere. It was a safe, clean area. I highly recommend this hotel to anyone visiting Austin, Texas. Read moreGenuine Expedia guest review
"Upscale and friendly hotel"
The Omni hotel was beyond my expectations by all standards.The hotel was what all hotels should strive to achieve!Genuine Expedia guest review
"St Patricks in Austin"
If you want to stay at a hotel with great service views and location try this hotel. Just 2 blocks from 6th street and walkable to some great places to eat. We would return in a heartbeat.Genuine Hotels.com guest review
"Haven for Business traveler"
Congenial and helpful staff, excellent comfort. Large rooms, cloud-like beds, good linens. Plenty of thick towels. Clean. Easy for business travelers. Austin downtown does shut down early, though. I came in at 2 am, and the restaurant manager was kind enough to make me a sandwich, as room service was shut down and there were no options for delivery […] in town. Read moreGenuine Expedia guest review
I was expecting alot more from the Omni. It is a bit old fashioned and the rooms are VERY simple but you can't beat the location and the service. Maybe an upgrade is just needed to get 5 stars!Genuine Hotels.com guest review
Response by Omni Austin Hotel Thank you for taking time to post your feedback. We have renovated our upper guestroom and suite floors, meeting space and public areas. We look forward to the next phase of renovation for our lower floors in the future.
WonderfulGenuine Hotels.com guest review
"Convenient location near downtown and 6th st"
Great overall experience! I would definitely stay there again. Great location and service.Genuine Expedia guest review
Great staff..great room..room service menu limited..needs more!Genuine Expedia guest review
Response by Omni Austin Hotel We appreciate your business during SXSW and thank you for your feedback regarding our room service menu. Your comments will be forwarded to our Director of Food and Beverage for review.
"Couldnt find Expedia reservation"
When I went to check in the hotel after a full day, the staff at front desk could not locate my reservation even though I showed them the confirmation on my phone. I ended waiting in the lobby for close to 30 minutes while they tried to figure out until I asked they allow me to go t a room and I would pay for another if they could not confirm I prepaid […] per my confirmation email. Nobody reached out to tell me anything and then the next morning I had to wait another 20 minutes for valet to pull up the car when I was told it would take 2-3 minutes and ended up being late for my first meeting. Not a good or professional experience. Read moreGenuine Expedia guest review
Response by Omni Austin Hotel We appreciate the constructive feedback from your recent stay. Please accept our sincere apologies for the lapses in communication and service by our Front Office and Valet departments. Please know your experience did not reflect our customary standards. We hope you will return in the future.
"Location! Location! Location!"
For the price, the location to surrounding downtown attractions and ease of parking are unbeatable. The staff is professional and oriented towards the highest customer service. And, the concierge is very knowledgable for any questions about restaurants and activities in downtown Austin.Genuine Hotels.com guest review
"Great location but hotel is nothing special"
The location is great -- close to everywhere you want to be. The room however was just average. We were on a lower floor and the hall and the room smelled really musty. Otherwise, the room was clean and the bed was comfortable. The shower was just average. Honestly, the musty smell was enough that we wouldn't return.Genuine Hotels.com guest review
Response by Omni Austin Hotel Thank you for taking time to post a review of your recent stay. We’re very sorry to hear about the musty smell in your corridor but thank you for reporting the issue so that we may rectify immediately. We hope you will reconsider and return in the future.
Had a great time in Austin and the location of the hotel was ideal.The staff was great and helpful. the hotel itself was lovely and comfortable... very clean very niceGenuine Hotels.com guest review
Wonderful hotel in the heart of Ausin! Walking distance to nice restaurants and the 6th street music venues. Our room wasn't ready when we checked in, so they gave us a free bottle of wine and fruit basket. Very thoughtful. Very nice gym for work outs and great rooftop pool.Genuine Expedia guest review
Response by Omni Austin Hotel We’re sorry for the delay at check-in but pleased to hear we were able to recover to your satisfaction. We appreciate your patience and hope you will continue to stay at our hotel when visiting Austin.
Loudest place I have ever stayed. We were 11 floors up yet I could here every car and their music. Rooms above , below and to both sides we could hear every conversation. These things, plus the outrageous fees for parking and internet access make it a no go for me again.Genuine Hotels.com guest review
Response by Omni Austin Hotel We appreciate your feedback. We’re very sorry you were disturbed by noise as we do work closely with the city to report violations in the Entertainment District. In regards to parking, due to the limited parking availability in the downtown area, all hotels do charge for parking and our rates are competitive. In addition, we do offer complimentary wifi in our Lobby and it is also complimentary in guestrooms for our Select Guest Members. We thank you again for your review.
"Well placed in Austin-downtown"
Very friendly staff, lovely room. Very comfortable bed and pillows. Easy in and easy out of the hotel and city. Centrally located blocks from the university, capital, and just 2 blocks from Sixth Street! We will be back.Genuine Hotels.com guest review
nice folks working here but hotel charges you for everything, including time on computers in business room. Makes for an atmosphere that never lets you forget you are their income source. rooms are a bit dated but quiet and clean.Genuine Hotels.com guest review
Response by Omni Austin Hotel We appreciate your feedback and thank you for the positive comments regarding the service of our team. We do offer 15 minutes of complimentary computer usage in addition to several pages of complimentary printing in our Business Center. Thank you again for staying with us and we hope to see you again.
"Great location but not quiet"
The walls are paper thin so you are screwed if you get stuck next to someone who is coughing all night. Also, the slamming of the doors kept me up all night. Can't beat the location though...Genuine Hotels.com guest review
Response by Omni Austin Hotel We thank you for the constructive feedback in regards to noise issues you experienced during your stay. We would be happy to place you in a room without a connector during your next visit. Again, we appreciate your comments.
"Nice visit to Austin"
Friendly staff, clean rooms, modern decor, and a nice bar. Not much more you could ask for. I know it's off topic, but I have to say if you go out for an evening don't ever go to Mugshots. I've been to plenty of dive bars in my life, but you can't get past a terrible waitstaff. It says something that the thing that stands out in an otherwise wonderful […] trip is a stop to grab a quick post-meeting beer and being treated terribly. Read moreGenuine Hotels.com guest review
"It was perfectly OK"
Nothing to complain about other than street noise from 6th Street on the weekends well into the early morning.Genuine Hotels.com guest review
The manager saw that we had a cooler and refused to allow us to have it in our room. So then our water, juice, and beer sat on the desk in our room for three days. They said the policy is to prevent parties. We had no interest or intent to throw a party. The real intent is to make you buy beverages from their bars at hugely inflated prices. I'll never […] stay there again. Read moreGenuine Expedia guest review
Response by Omni Austin Hotel Thank you for your comment. Like most 4 Diamond Hotels we do not allow large or oversize coolers in our guest rooms. They typically indicate that the guests are here to party and we dont allow parties in the rooms. small, personal coolers are permitted. We do appreciate your comments and hope you find accomodations the next time that better suit your needs.
"Last minute reservation"
I booked this hotel through Hotels.com and was very pleased with the level of service and comfort. The front desk staff went out of their way to make us feel welcome, upgrading our room and adding breakfast and parking. Our key didn't initially work so the concierge checked with the front desk for the closest available room and opened it for us, then […] went down to recode the keys. I received a call to tell me who was bringing up my keys so I would know who to expect. The room was very comfortable. My daughter was very impressed by the huge atrium that our room overlooked. Check out was quite simple with an express drop off box for keys. We usually stay at the Doubletree in Austin but I think the Omni will be our new favorite hotel. Read moreGenuine Hotels.com guest review
Response by Omni Austin Hotel Thank you for taking the time to post a review of your recent stay. We’re pleased you enjoyed your visit and look forward to making you a customer for life at Omni Hotels.
"Pretty good, 4 of 5 stars in my opinion"
My wife and I found the rooms cosy and comfortable. The location was very good. Staff were unfailingly friendly and courteous. Only one minor concern really, if they're using a storage tank somewhere for the water supply, maybe it needs cleaning. If you turn the hot water on in the bathroom sinks you could get a faint funny smell. This did not detract […] from a pleasant stay. I would stay at the Omni again. Read moreGenuine Hotels.com guest review
Response by Omni Austin Hotel Thank you very much for your kind remarks in regards to our team. We appreciate the feedback on the matter of water quality and will investigate the issue. We hope to see you again in the near future.
"Simply Amazing All-around"
The restaurant in the lobby is worth the trip with amazing food and drinks. Location could not have been better - literally walked to sixth street! The room was amazing and staff even better! The Omni made my trip so much better!!Genuine Hotels.com guest review
"Great hotel for 6th street!"
This hotel was perfect for our night out on 6th street. It was about 2 blocks away so no need for a taxi/cab. It was very clean and well kept. It's right in the middle of downtown so I wouldn't suggest staying here if you're looking to get away from noise or hustle and bustle. I would definitely stay here again.Genuine Hotels.com guest review
"Excellent hotel and location"
We had a wonderful stay at Omni. All the staff were very nice ,helpful and friendly. This hotel is close to sixth street , Texas State Capitol and restaurants.We love the location.Genuine Hotels.com guest review
"Nice Hotel Close to 6th St."
Very nice hotel with an extremely friendly staff always there for assistance. King size bed was very comfortable. Water pressure in the shower, however, was very weak. The hotel is in a good location to walk to the entertainment and restaurants located on 6th St. The Barton Springs area and Zilker Park are pretty far from the hotel. They are both a […] healthy walk to reach. Our room including "free" cocktails from 5-7 and continental breakfast in the morning. Both are in a common area located on the 14th floor. Seating is limited and often times food was gone or very limited at breakfast depending on when you arrived to eat. Read moreGenuine Expedia guest review
Response by Omni Austin Hotel Thank you for the feedback from your recent visit. Please accept our apologies for the water pressure issues and Club Lounge F&B levels during peak times. We will certainly look into both matters in order to improve these services. We hope you will return in the future.
"Great experience for NYE for young professionals"
I travelled with a group of other young professionals to enjoy Austin for New Years Eve. Mostly we were looking for a place to stay central to all the downtown action. The Omni was a perfect compromise of moderate price and GREAT location - just off of 6th street but walkable to many downtown attractions. I definitely recommend staying here for a fun […] weekend! Read moreGenuine Expedia guest review
"Great rooms and location"
Perfect for having fun around downtown.Genuine Hotels.com guest review
Self-parking fee is ludicrous.Genuine Expedia guest review
Response by Omni Austin Hotel Thank you for taking time to post your comments. Due to the very limited parking availability in the downtown area, hotels do charge for parking and our pricing is competitive with other area hotels. We hope to see you again in the future.
"Extremely nice hotel, right where the action is."
The staff was extremely helpful and professional . They went out of their way to accommodate usGenuine Expedia guest review
Response by Omni Austin Hotel Thank you for your kind comments regarding the customer service of our staff. We hope to see you again in the near future.
The Omni probably oozed cool and sexy when it was first built, but it feels a bit dated now. Nonetheless, it's still got a lot of style and is a great alternative to some of the more expensive "upscale" downtown hotels. Rooms are adequate, clean, and comfortable, and the staff is very helpful. Great location if you're looking to be downtown.Genuine Hotels.com guest review
Response by Omni Austin Hotel Thank you for your feedback. We are in the final phases of renovating our public space and meeting rooms. We hope you will return to see the updates we’ve made. We appreciate your patronage.
The Omni is centrally located in Austin. Walking distance to the Capitol and museums: Bullock Texas State History Museum and Blanton Museum of Art.Genuine Expedia guest review
Great location close to the state capitol, 6th Street, and other downtown attractions. The hotel lobby was under renovation while we were there, so the public spaces were not available, but our room was wonderfully clean, comfortable and well appointed. The staff was extremely polite and helpful. Overall, very nice. Would definitely consider againGenuine Hotels.com guest review
GoodGenuine Hotels.com guest review
Very nice hotel just a block or two away from a great selection of restaurants and bars.Genuine Expedia guest review
All the little exreas made it a nice stay. We will come back!Genuine Hotels.com guest review
Everything ok, except the Check in area was in re construction.Genuine Expedia guest review
Excellent comfortable stay, other than being there while they were updating flooring in the lobby. I would recommend it to anyone.Genuine Expedia guest review
The bed was very comfortable, the minibar was stocked nicely, and a nice breakfast. It's close to sixth street so you can walk wherever which was what we were looking for. I think the front desk was being constructed or renovated because they had a makeshift front desk. One other thing to note- their elevators were kind of crazy at the time. Normally […] you think elevators start at the top and work their way down to the main floor, but the elevator would be full, then get to the 3rd floor and then go back to the top again, so all of us were stuffed in like sardines and taking a 10 minute elevator ride up and down. I like the concept of the transparent glass elevator for the view of the lobby/open plaza area, but it kind of started to freak me out over the 10 minute elevator ride. LOL. Read moreGenuine Hotels.com guest review
Response by Omni Austin Hotel We thank you for posting feedback from your recent stay. We are in the final phases of renovating our public and meeting space and are thrilled with the results. We’re sorry you were inconvenienced by issues with our elevators and appreciate your patience. We hope to see you again in the near future.
Great location and really clean !!!!!!Genuine Hotels.com guest review
The only thing I had trouble with was parking. I had to stay over night and the rate is a little too much. They should offer more parking.Genuine Hotels.com guest review
"Week end Get a way"
Great location. Just a few blocks from 6 th and Congress. Clean hotel with friendly staff. The bed was very comfortable. The gym was good size.Genuine Hotels.com guest review
Based on the hotel being downtown it was fairly easy to get to Nd from places.... Hotel parking $20 a day a but much...Internet $9.95 a day however they miss charged me one day $ 14.95...the mouse j. The hotel at night is unbearable from the street and guest inside the hotel...I was expecting a nicer experience at a hotel of its caliber highly disappointed […] will never stay again. Read moreGenuine Hotels.com guest review
Response by Omni Austin Hotel Thank you for taking time to post your comments. Due to our proximity to the Entertainment District, our guests do occasionally hear street noise from this area. We do work closely with the City of Austin to report noise violations and our management team does respond to every noise complaint received. In regards to internet costs, we’re very sorry for any error in billing on our part and trust it was resolved when reported. We do offer complimentary wifi in our lobby area and our Select Guest program members receive complimentary wifi in guestrooms. We hope you will reconsider and return in the future.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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