Rushotel - Moscow

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Genuine Hotels.com guest review

I was traveling the Moscow for a sports tournament. We used to double rooms. The hotel has nice exterior and lobby appearance. Upon arrival we had a receptionist the spoke only a little English. I thought this would not be a problem as surely there would be better English speakers during our stay at the reception, but this was not the case. We had difficultly […] each time we had to go to reception for something. The hotel location as not near anything. There is a shuttle to the Metro station, which can take between 3 minutes and 25 minutes depending on traffic... usually about 15 minutes, and runs every 40 minutes. Traffic is TERRIBLE. Don't drive unless you have to. Shuttle is comfortable and was always on-time. Kremlin is 35 minutes on Metro. Elevator (lift) is small and jerky, but we never had a problem. Toilet in one room was not working for 2 days. Beds are hard, but adequate. Otherwise, nice hotel, very little English, good price, difficult location. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel is very far from the must-see sights. There is a limited free shuttle bus to the metro that runs on the hour. Another thing, we did not know that the economy room that we booked does not have air-conditioning. The bad part was that temperature decided to climb up to 85 degrees that day we checked in. We wanted to upgrade our room but the only […] way we could do it is to cancel the hotels.com reservation and make a new reservation from them. this would mean that we would lose our payment and pay their non-reduced price. I told them that we could not breathe so, they gave us a fan. It helped a little. I want to advise hotels.com to indicate that air conditioning is only available in the deluxe units. Also to emphsize the distance/time-consuming travel to the sights. I would not recommend this hotel if used for sightseeing. Otherwise, it's okay. Read more

Genuine Hotels.com guest review

The hotel was functional, English speaking front desk, clean rooms and bathroom. Restaurant prices were exorbitant. Bottled water (Vittel) in the restaurant was 250 rubles ($8.90)! There is no shuttle bus to hotel and best taxi price was 1, 500 rubles ($53.00). Welcome to Russia!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The telephone service at the Rushotel stinks. They have a recorded answering system, in Russian. Our first experience was calling from another hotel in Moscow two weeks before our arrival, which was very user-friendly and ofered to help us with the Rushotel. Even that person (from the other hotel) who made the call was frustrated with no live answer. […] We were calling to reserve a taxi from the airport to the hotel on our return trip. When we arrived at the airport, we waited 30 minutes, and finally found someone with a cell phone to call the hotel to make sure the 'reserved' taxi wasn't on its way before we used an airport taxi. We again got the recorded options, and after pushing several options (not having a clue which they were), we got someone who told us to call back in 10 minutes. She didn't understand English and after a frustrated attempt to find out if a taxi was on its way, we hung up and found our own transportation. When we arrived at the hotel, we found out that we also did not have transportation to the airport the next morning, which we had presumably reserved. At the hotel reception, one young woman at the desk was extremely rude; eventually we were helped by Karina, who was extremely pleasant, could speak good English and went out of her way to help. However, it was clear that there was tension between the two at the desk and zero customer service or teamwork as a first impression. We then attempted to use the 'business center'', which was free if you had your own computer and own internet access. If not, you had to purchase a card for internet service, plus pay for the use of the computer. After scrounging around for a 'card' the unpleasant woman handed it to me with a brochure of instructions. Thankfully, before I could return it, Karina reappeared and offered to help me get access. However, she apparently was new and couldn't figure it out, so got the other woman to help me. After 30 minutes, she was clearly frustrated because she couldn't get acc Read more

Genuine Hotels.com guest review

The desk help had very limited English. The rooms we booked were non-smoking but had recently been smoked in. The restaurant prices much too high. Many guests walked down the street to the restaurant there. However, there was only one restaurant there. So the selection of where to eat was very small. However, the breakfast was good with lots of sel […] ection. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Nice hotel, very good deal for the price. Breakfast was included - very good. My only complaint - no AC in the room and hard to keep window open because of highway noise. But if it was not for 33C temperatures (rare in Moscow) it would've been great.

Genuine Hotels.com guest review

The management does not take responsibility for their false advertising. They have since amended the description. However if anything goes wrong they may not fix it. They will certainly not provide a refund even though they will tell you they will.

Genuine Expedia guest review

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Genuine Hotels.com guest review

I visited Russia and it was incredible. In Moscow I stayed in Rus Hotel, excellent, the standard room is very comfortable, clean, quiet and modern. The bathroom is large and modern with all the good amenities, the house keepers treat you with attention and are always at your disposal. The staff of the Rus Hotel are friendly, warm, helpful and all speak […] english. It is far from the center of the city, but, you can get there easily by metro and they offer you free transportation to and from the nearest metro station. The staff of the restaurant and bar are fantastic, they are friendly, nice, hte girls are beautiful and they make you feel like a star. The breakfast buffet was excelent. Expedia gave me a great deal, a great choice to visit Moscow. I strongly recomend. Read more

Genuine Expedia guest review

The hotel is relatively close (about 20-25 min with no traffic, probably 45 min to an hour in traffic) to Domodedovo Int'l Airport (DME), so for those in transit or brief stop over, this is a great deal. The taxi fare is 1500RUB each way. My taxi driver asked for 200 RUB more if you have more than 2 pieces of luggage. By definition, close to the airport […] means far away from the civilization. So, if you're in Moscow to actually experience the city, I'd suggest springing more for a hotel that's closer to the center, so that you don't have to spend an hour each way getting to and from the hotel. Except for elevators and air conditioning, most everything in the hotel is upgraded to look very much like any European style business hotel. The room was very clean, including the bathroom. There was a mini bar and a TV, and free internet (although it kept timing out every 15 minutes, which required a quick reconnect). The only thing that might strike a westerner as odd, is the hot water, when first opened, has a rusty color to it. That is because the hotel uses an old-technology central water boiler. All you have to do is run the water for 1-2 minutes, and it will turn normal color (slightly yellowish). Drinking water from the tap is never recommended. The restaurant offers great breakfast buffet selection, which is included in your stay (you get tickets for each day of stay). The lunch and dinner menu is quite extensive as well, with fresh seafood as one of the specialties (they actually have fresh fish on ice and lobsters in a tank). However, the price is quite high (due to lack of competition). There's a free shuttle that runs every hour to the nearest subway station (Prospekt Dmitria Donskogo). Near the subway station, depending on the time of the year, you'll find a local mini-market where you can buy water, drinks, fresh fruit and produce. That subway line will take you straight to the heart of Moscow in only 30 minutes. However, beware that the last shuttle to go b Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

very good the best for the price and condition if you learn your way with metro no place is better than this one very very good place to be and enjoy

Genuine Hotels.com guest review

The staff are helpfull and i enjoy the 24h reception service - i give the reception staff 5 out of 5 for being fast and attentive. The hotel looks nice and pleasant overall. On the other hand, the location is terrible, 15 min walk from the subway, at the very very south edge of Moscow, beside two major highways. The hotel shuttle leaves every 40 min […] or more, and service stops at 10:20pm. Not pedestrian friendly at all. The mini bar fridge didn't work. Currently lots of noise and construction around hotel. The front hotel door handles are so close to the middle of where the doors meet that you can break a finger by getting it jammed, musicians be careful, very poor design there. The price is good and the hotel offers visa assistance, but i would stay there again unless i had no other choice. But the price is right. Cheers) Read more

Genuine Expedia guest review

Отличный отель для тех кто летит трансфером через Домодедово и необходимо где то переночевать.

Genuine Hotels.com guest review

Дерьмовый отель

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Отель расположен удобно, для человека, приехавшего в Москву на автомобиле. Чистота и состояние белья и полотенец, а также работа персонала оставляют желать лучшего.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Отель сам неплохой, номера приличные, но расположение неудобное: въезд, а прежде всего выезд, затруднен переездом через МКАД, на которой почти всегда пробки.. Завтрак достойный...Обслуживание в номере - среднее..

Genuine Hotels.com guest review

non mi piaciuto -.e vero che aria in camera puzza e vero che in bagno senza ventilazione e vero che molto rumore di strada e vero che ristorante molto costoso e pure prezzi di hotel. titto cosa ho letto su hotel prima di partire --e vero.mi trovato molto scomodo.Attenzione!!!

Genuine Hotels.com guest review

Too far from the metro and from all. The shuttle-bus to/from metro every 40.min is not enough so is extrafull. No transfer to/from Airport, so why stay in a hotel far from everything but close to Domodedovo if there isn't the transfer to came/go to there ?

Genuine Expedia guest review

Helt okey hotell. Mysig restaurang med god mat men med något bristande service. Ligger bra till om man skall besöka kunder söder om Moskva men väldigt tråkig omgivning.

Genuine Hotels.com guest review

Kaukana keskustasta, mutta suhteellisen lähellä lentokenttää. Hyvä kulkuyhteydet kuitenkin. Rauhallinen sijainti. Aamupala hyvä, mutta ei kuulu hintaan, jos ei erikseen maksa siitä. Ystävällinen henkilökunta.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Das äußerere Erscheinungsbild des Hotels wirkt vor Ort ansprechend. Das Personal (Rezeption) war sehr unfreundlich, intolerant und wenig hilfsbereit. Das notwendige Recht mussten wir duchsetzen (ein Zimmer umzubuchen), in dem wir eine Änderung der Reise über Deutschland vorgenommen haben. Eine Umbuchung des Zimmers vor Ort wurde abgelehnt. Eine Änderung […] über Expedia war problemlos möglich. Vom Frühstücksbuffet sollte man nicht soviel erwarten. Vom einem Hotel, dass sich selber aus Businesshotel darstellt, kann man mehr erwarten. Eine Frage, die auf englisch gestellt wird, erhielten wir eine Antwort in russischer Sprache. Die Preise (Essen, Alkohol) im Hotel selber sind sehr teuer. Bsp. eine 0,75 Liter Flasche Rotwein wird mit 70 Euro berechnet. Der Roomservice ist nicht zu empfehlen, da die Preise überteuert sind. Einen kleinen Supermarkt findet man an der Metro Station. Der Supermarkt ist durch die Ziffer "5" in rot gekennzeichnet. Der Shuttleservice vom Hotel zur Metro war stets pünktlich und zuverlässig. Ohne diesen hätte man die Metro nicht erreichen können. (Für Fußgänger wäre der Weg unmöglich, wenn nicht sogar lebensgefährlich.) Das Hotel selbst liegt am Stadtrand, umgeben von Industrieanlagen und einer Schnellstraße, was einen Spaziergang bzw. Erkundung der Umgebung unmöglich macht. Wer Moskau als ein Abenteuer erleben möchte und dazu ein günstiges Hotel (Nichtraucherzimmer wohl bemerkt, für Raucherzimmer gibt es satte Aufschläge), kann dieses Hotel wählen. Read more

Genuine Expedia guest review

Positiv: sauber, freundlich, gutes Frühstück, Shuttl zu Metro-Station. Negativ: Restaurant extrem teuer, keine Ausweichmöglichkeiten. Schlechte Lage.

Genuine Hotels.com guest review

Verblijf in het Rushotel is prima. De ligging is voor toeristen niet aantrekkelijk, wel voor zakelijke gasten. Er is een grote afhankelijkheid van (gratis) Shuttle vervoer naar en van metro tot 20:45 uur om in de binnenstad te komen. De metro is niet te voet bereikbaar vanwege insluiting door snelweg/ringweg. Bijzonderheid: We verbleven in het Rushotel […] met meerdere gasten uit Nederland vanwege de WK Dance Latin Formation van Double-V uit Hoorn op 30 oktober in Moskou. Vervoer van en naar de danslokatie zou volgens de site- info gratis zijn voor groepen, dit was echter niet het geval. Read more

Genuine Expedia guest review

ulaşım gerçekten problem. havaalanından 2000 ruble taksi ücreti isteniyor. en yakın metro istasyonuna taksi olmadan ulaşılamıyor. otelin kendi servisleri var ama 20:45 de bitiyor. gece taksi parasından ziyade moskovada taksiler özel araç olduğundan çok tedirgin edici. zaten otelin bulunduğu bölge moskovanın tehlikeli bölgelerinden.

Genuine Hotels.com guest review

Sehr sauberes und ruhiges Hotel direkt auf MKAD. Personal - sehr höflich, gute Englisch- und sogar Deutschkenntnisse. Die nächste Metrostation war nur mit einem Taxi zu erreichen, was sehr teuer war. Sonst alles in Ordnung für ein 3-Sterne Hotel. Würde dieses Hotel gerne weiterempfehlen.

Genuine Expedia guest review

Hotellin palvelu hyvä. Aamiainen hyvä. Reception palvelu hyvä Turvaallinen Yhteydet metroon vain bussilla hotellilta ja päinvastoin, eli bussien kulkuintervalli olisi voinut olla esimerkiksi aamulla klo 8 jälkeen joka 20 min välein ja illalla klo 19 jälkeen samoin. Yleisarvosano hyvä

Genuine Hotels.com guest review

par la navette de l hotel metro tout a cote belle hotel bonne tenue

Genuine Hotels.com guest review

Tolles Hotel, freundiches Personal, hat alles gepasst. Das Hotel liegt ganz südlich von Moskau und man benötigt ca. 45min mit der Ubahn ins Zentrum. Das kostenlose Shuttle zur letzten Ubahnstation war nicht erwartet und somit toll. Zu fuß wäre es zu weit gewesen.

Genuine Expedia guest review

Dei äußerst ungünstige Lage des Hotels (die nächste Metro Station kann nur mit dem Taxi oder dem nicht durchgängig fahrendem Shuttle Bus erreicht werden) verdirbt das an sich saubere und angenehme Hotel. Zudem fahlen die extrem hohen Preise negativ auf - 7,5 € für eine Flasche Wasser erscheint mir doch etwas teuer...

Genuine Expedia guest review

Ich kann das Hotel nicht empfehlen: - Verkehrsanbindung zur Metro schlecht. Shuttlebus nur jede volle Stunde bis 20.45. Hotel vermittelt Taxi, aber viel zu teuer und halbe Stunde Wartezeit. - Zu hohe Preise im Restaurant, ein Bier kostet das Doppelte des Durchschnitts. - Keine Klimaanlage.

Genuine Expedia guest review

удобны шатлы от метро проспект Д.Донского

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Unmittelbar in einer Industriezone, 2 Schnellstrassen/Autobahn und an einer Zugstrecke. Keine Aircontition. Getränke zu teuer Wasser, Bier jeweils 300 Rubel ca. € 7,50 .Essen sind deutsche Großstadtpreise. Positiv: Hoteleigener Bus Shuttle zur Metro. 24 Stunden Bar und Restaurant, variationsreiches, gutes Frühstücksbuffet.

Genuine Hotels.com guest review

L'hotel est moderne, propre et le personnel très serviable. Le problème est qu'il est situé près du périphérique et il n'y a rien autours. Il faut prendre une navette (10min, toute les heures) pour aller au métro (terminus de la ligne...) De plus il faut attendre 30-45 minutes pour avoir un taxi. Donc pas idéal si vous souhaitez visiter Moscou. Restauration […] assez bon mais cher. Petit dej au top. Read more

Genuine Expedia guest review

das Hotel liegt sehr weit ausserhalb von Moskau Zentrum. Dafür ist der stündliche Bus shuttle zur Station Bulvard Dmitriya Domskogo super und notwendig. von dieser metro station braucht man 20-25min bis zur Ringlinie. das hotel liegt an einem riesigen Moskauer Autobahnring, was nachts etwas lauter ist, aber schlafen kann man trotzdem. das frühstück […] ist durchwachsen. der saft ist nicht frisch, alles aus packungen und trotzdem war der geschmack nicht besonders. das weißbrot ok, das schwarzbrot nicht empfehlenswert. wurst und käse waren gut, obst ausreichend vorhanden. ich war 7 tage in moskau und die ganze zeit unterwegs, sodass ich nur zum schlafen und frühstücken im hotel war. dafür reicht es allemal. für urlauber, die mehr im hotel bleiben, als unterwegs sind oder keine 30min ins zentrum fahren wollen, nicht zu empfehlen. die englischkenntnisse am check-in waren sehr gut (hätte ich nicht gedacht für russland). dafür bei dem restlichen personal keine englischkenntnisse vorhanden Read more

Genuine Hotels.com guest review