I was very pleased with both the service and room condition. The description did not mention a fridge, so I was pleasantly surprised when we had both a fridge and microwave in the room. I would recommend this hotel 100%Genuine Hotels.com guest review
Me and my husband stayed at the double tree for our anniversary trip and we where very pleased. The location is great and staff is very friendly. Make sure to get your cookie upon arrival best cookie ever!Genuine Hotels.com guest review
"room keys didn't work. air conditioning went out"
We were there for the Cher concert, the location was great and walking distance to the event. We had 2 rooms next to each other. On check in the keys didn't work and we had to go to the desk several times, including after the concert! Then during the night the a/c in both rooms went out so we awoke hot and uncomfortable. They comped me valet service […] for this. Great. I could not recommend this hotel unless they vastly improve their maintanence Read moreGenuine Hotels.com guest review
"Was hoping for more from a Doubletree"
The location is perfect and so is the immediate neighborhood. 5 minute walk to everything there is to do in downtown Nashville. It was easy to get cabs and took advantage of the free shuttle. The disappointing aspects of the hotel was there were not enough people working at the front desk for the amount of traffic. Also, our shower drain was clogged […] and I called to have it fixed twice, maintenance came to the room but the problem was never fully fixed. Housekeeping took all of our hanging used towels and never replaced them so I had to call for more, which we never got so I had to call again the next morning when it was time to take a shower. Toilet paper was never replaced in my room as well as my parents room. I was understandable that they were busy, but that should be something that shouldn't phase a downtown city hotel. My parents paid for 3 rooms, for 3 nights each and the room rate was not so cheap where I could justify the lack of hotel service. Everyone was friendly, but I just expected more especially working with Doubletree's in other cities in my professional life. Read moreGenuine Hotels.com guest review
"loved being downtown"
Very accommodating, had a shuttle, cookies and valet Staff was kind and cordialGenuine Expedia guest review
One day did not have face cloths asked and they were not delivered. Other than ghat stay was enjoyable, nice locationGenuine Expedia guest review
"This was a pleasant stay."
The experience was great. I would recommend the hotel to my friendsGenuine Expedia guest review
This Hotel was great and staff was friendly. I loved the Choclate Chip Cookie upon booking in. My only gripe is that there aren't any views of the city. There is buildings taller than the hotel all around it. However, it was located within 3 blocks of Broadway. 30 Minutes to Airport.Genuine Expedia guest review
"Greet stay in Nashville"
Hotel and location was great. Good price for Hilton hotel. Bathroom could be a little bigger. Parking per night was a bit high. Have stayed here before in August and for 3 nights this March. Will come back again.Genuine Hotels.com guest review
"Walking distance to most sights"
We've stayed at a Doubletree before in Boston so we thought we'd give the Nashville one a try. The Nashville Doubletree is within walking distance to the popular areas in Nashville. We had a late night sandwich in the restaurant and it was very good. the beds are very comfortable and the housekeeping staff is very courteous. Of course the cookies are […] wonderful!! I will definitely look for a Doubletree to stay in on my next trip Read moreGenuine Hotels.com guest review
"Nice hotel with view of Capitol and convenient."
The staff were all very friendly, except the security guard who stalked us whenever we would step out to smoke.Genuine Expedia guest review
Have stayed here on several occasions. This time the housekeeping let me down. Forgot shampoo, even after I called and requested. Next day forgot coffee and no bath mat. Not the end of the world, and the items were brought to the room. The concierge made up for all problems. Broke zipper on older suit. She could not find a tailor, and offered to sew […] a zipper overnight. I ended up buying a new suit, but the offer blew me away. She then moved me out of room while I was in court and could not get back for checkout. Food and drink were excellent, and I ate in room and restaurant. Location perfect for Capitol and nearby offices. But for housekeeping, would have scored a 5. Read moreGenuine Hotels.com guest review
"Nice hotel, great extras"
The hotel staff was very accommodating for our Bachelorette trip, especially the concierge and the shuttle service. The shuttle was always ready to go and picked us up within about 5 minutes. Jonaye, the concierge even answered calls and helped us after hours. She is awesome!Genuine Expedia guest review
Outstanding property although Hotel.com didn't save us a dime when we checked the room rates once we arrived..Genuine Hotels.com guest review
"Nice hotel close to the action in Music City"
Had a great time in Nashville. DoubleTree was very nice, comfortable beds, friendly staff.Genuine Expedia guest review
convienent shuttle service to downtownGenuine Hotels.com guest review
"Great hotel and great location!"
I threw a bachelorette party for a friend of mine. The hotel's location was perfect to where we wanted to be in downtown Nashville. When we arrived, there wasn't a record in the system of our reservation, but the staff were very friendly and took care of it, even upgrading us to a junior suite. Hotel was very pretty and clean, and we all had a great […] time! Read moreGenuine Expedia guest review
"close to downtown nashville"
goodGenuine Hotels.com guest review
"A New Place to Vacation"
Not only did I love my stay at Doubletree, I have found a new place to vacation. Nashville was a blast, and I will definitely go back.Genuine Expedia guest review
"Great location close to broadway"
This hotels location is great. It is a little run down and dated (cracks in walls, no exhaust fans in bathroom). The beds were very comfortable though and they had plenty of plush pillows on the bed. I would stay there again.Genuine Expedia guest review
"Nice hotel, just off Broadway"
Great stay, enjoyed our trip, was easy to walk a few blocks to and from broadwayGenuine Expedia guest review
Within walking distance to most things downtown, parking was expensive, with the option to park across the street in a garage, which was just as expensive. Starbucks in the hotel was nice. A few of the staff were really friendly. Weight room was nice. i would go there again, no problems at all.Genuine Hotels.com guest review
"Great location, very comfy :)"
We really enjoyed the pool and the bar. Very easy to walk to attractions downtown.Genuine Expedia guest review
Great!Genuine Hotels.com guest review
"Within walking distance to everything!"
Loved how close we were to everything! They only downfall the bathroom was a little dated. The lobby bar was great! Good entertainment while waiting for our friends.Genuine Expedia guest review
The hotel was very convenient for downtown activities. We were in town for Keith Urban concert and the hotel was within walking distance to the Bridgestone and all Broadway spots. My only complaint was I was waiting at the consierge desk and the man there was looking up restaurants on the internet for a woman. He never acknowledged me standing there […] and kept on chit chatting with her; all I wanted to know was where the business center was to print a boarding pass. I thought he was pretty rude; he could have said I'll be with you in a minute or something. Front desk was busy or I would have asked there. Found it on my own. Our bellman was very friendly and very helpful with local suggestions for restaurants etc Read moreGenuine Hotels.com guest review
"Best experience ever!"
Everything about this hotel was perfect! The staff was amazing! I would highly recommend!Genuine Hotels.com guest review
It was ok, nothing great. The room was tired looking, and had a bad odor.Genuine Hotels.com guest review
"Poor shuttle service!!"
The hotel was fine-clean, comfortable, convenient and quiet. They offer a free shuttle service to and from the hotel to various places around town. The drivers were great, friendly and offered good info for tourists. We learned NOT to rely on shuttle service to return to the hotel. After 3 calls to the dispatcher, only to be told each time that the […] shuttle was "just leaving" and would pick us up in a few minutes we waited 50 minutes in 12 degree weather. We finally smartened up and hailed a cab. Upon returning to the hotel we saw the shuttle driver and the dispatcher chatting away!! When we related our distress to the hotel clerk he meerly looked at us with an "I could care less attitude" and said sorry. Not a pleasant experience!! We would have had no problem if we were originally told that it would have been quite a wait then we could have walked or cabbed or even listened to some more great music at that point. Read moreGenuine Expedia guest review
"Comfortable and Close"
Clean, comfy, close to the bars and restaurants, opry etc,Genuine Hotels.com guest review
"Great Hotel, Bad Air Quality"
I got stuck in Nashville for the night and chose the DoubleTree for my stay. I was greeted with a warm chocolate chip cookie, great desk staff, and found my room to be perfect. The problem was the air - it was so dry that I woke up on the throughout the night to wet my hands face and to take a drink of water. I've never experienced air so dry. I tried […] both cooling and heating to no avail. It was unbearable. I did not alert the staff because I didn't want to go through the hassle of switching rooms or dealing with maintenance staff, so I take some responsibility for my situation. Read moreGenuine Expedia guest review
"Fix the drains!"
If the showers would have drained it would have been a much better stay. We had three rooms, and each was very slow. Not what I would expect from this brand.Genuine Expedia guest review
"Would stay here again."
Very comfortable beds, great breakfast buffet and location to the downtown clubs and shops.Genuine Expedia guest review
"A little pricey, but nice overall"
We stayed in this hotel for a weekend out with friends in Nashville. The hotel is in decent proximity to the main attractions, maybe a 10 minute walk. I feel our rate was a bit high, but everything downtown Nashville is expensive. Staff were good about getting us in for an early check-in. My only complaint about the staff would be the cleaning crew […] pounding on the door around 8AM on the morning of check-out. You would think they would have a process for knowing who has checked out and who hasn't. Our friends reported a similar experience. Read moreGenuine Expedia guest review
SPENT NEW YEARS THERE AND WAS VERY PLEASED IN ALLGenuine Expedia guest review
"quiet downtown area stay"
nice hotel and good breakfast buffet for a hotel and free. neighborhood is good, but quiet at night and is a bit far from Broadway if that is where you want to be.Genuine Hotels.com guest review
"Nice hotel close to Broadway"
When I went to Nashville, my friend recommended this hotel and I was sure that Double tree offered me a good service. Only one thing I have to mention is the bathtub. When I took a bath, bath tap was not so clean. Hence, I cleaned it a little before tang a bath. I guess nobody would realize that place. Other than that, I spent a good time there.Genuine Expedia guest review
"Not horrible but not great either"
I've stayed at DoubleTree hotels a couple of times and this one is so far the worst. Maybe we were just unlucky with our room: it had a stale smell that wouldn't go away even with air conditioning on in winter, the sink had a very slow and loud drain, and the TV was not working properly. The pool was small and there's no whirlpool.Genuine Hotels.com guest review
"Close to everything!!!"
The room was very nice. It needs a refrigerator & microwave and the bathroom is very small. You can barely turn around in the bathroom. We liked the location. Staff was nice.Genuine Expedia guest review
"Great hotel and great staff."
On a night we weren't planning on being there much, we had to stay in due to bad storms and tornados. There was plenty to do with the lounge and the swimming pool, both of which were extremely nice. The staff was awesome and the room was nice. Would definitely stay here again!Genuine Expedia guest review
I usually always stay at this hotel and have never had any complaints. However this time, my room was not fully prepared, some items were left over from the previous guest and the guests in the room next door were up partying all night. I must say this is the first time I've ever heard a neighboring guest at this hotel. Although this experience wasn't […] my best, I love this hotel and will stay here again. Read moreGenuine Hotels.com guest review
Room was great, close to Broadway and the bars, People very friendly and helpful. I left my car keys in the room when we left for the airport, did not realize it till I got to my gate at the airport. I called the hotel and the lady in housekeeping sent someone to my room and found my keys she then put me on with a manager (Jeff) he in turn sent my keys […] via the shuttle to me at the airport. I will always stay there in the future. Thank you Doubletree. Read moreGenuine Hotels.com guest review
"Perfect - close to downtown Nashville"
My husband and I had a very pleasant stay. We had the junior suite, which was very nice. I am a silver Hilton member and we found out you only get a free buffet if you are gold or platinum member. But we did get a complimentary breakfast coupon when I asked about this. Very pleasant staff.Genuine Expedia guest review
"Shuttle service was excellent"
The shuttle bus took us to each local attraction and we called them to pick us up when we were ready to return. The drivers were friendly and helpful when asked about places to visit and places to dine.Genuine Hotels.com guest review
"Good hotel and great location"
The hotel is pretty good and staff is very nice. The location is definitely a plus for those visiting Nashiville to enjoy the nightlife in the honky tonks and visiting touristic attractions. The Starbucks in the hotel is very useful and there are other option to have breakfast or buy anything you need. Price is not cheap, but any hotel in that area […] is. The only real unpleasant point was the bathtub drain that was partially kluged. The vending machine available in our floor had the water sold out and price in the little store in the main hall (open 24/7) is more expensive than the vending machine. Overall, it was a great to stay in that hotel. Read moreGenuine Expedia guest review
Loved my stay here! The courtesy shuttle was very convenientGenuine Hotels.com guest review
"Well within walking distance of all the action"
Room very comfortable and clean, although I was surprised to NOT find a refrigerator in the room, as everywhere else I've ever stayed. Beds very comfortable, down coverlet a nice touch. 4 blocks from Broadway, so well within walking distance of all the downtown action. Free shuttle not even used, but was available. Valet parking was nice although a […] bit pricey, we at least felt comfortable our car was safe for our 2 day stay. Staff all very friendly. Would stay again, if I can get the hotel.com $135/night rate. $189 that I had to add an additional day to my reservation was a touch shocking. Read moreGenuine Hotels.com guest review
GREAT PEOPLE & GREAT TIME, THANK YOU, WE LOVED IT !!!!Genuine Hotels.com guest review
"not worth the price!!"
We stay in Nashville several times a year and this was the worst stay ever. The beds were so bad you couldn't even sleep they were so hard. The room was very hot even though we had the air on it didn't feel like it. They charge $25.00 a night to park in their garage and we had the room for the weekend so that's an easy $50.00. Then we went to the lounge […] for a beer and hot chocolate and that was $7.50 so we only had one. It's bad when you stay at a hotel and they charge you as much as the downtown bars. I think it was too much and crazy to charge you to park in their garage. We wouldn't ever stay there again!! Read moreGenuine Expedia guest review
"OLD AND DIRTY"
BATHROOM SMALL AND DIRTY LOUNGE..OLD AND DINGY...TERRIBLE SERVICE BELLMAN WERE VERY SHARP AND ATTENTIVE...THE ONLY BRIGHT SPOT OF THE STAY HOTEL IS WAY OVERPRICED AND OUTDATED..FELT LIKE I WAS BACK IN THE 80'SGenuine Expedia guest review
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