"Pacific Grove Comfort"
We thoroughly enjoyed our suite at the Monarch Resort. Having two fireplaces was a very nice touch.Genuine Hotels.com guest review
"OLD hotel in need of TLC & upgrades...BUT CLEAN."
Our hotel was clean and that is the best thing I can say. The staff was friendly enough and the location was close enough to everything without being crowded. The beds haven't been replaced in 30 years. The "old" TV didn't even work until I got detailed instructions from front desk. Also there was no TV lineup unless asked for at the desk. The telephone […] in our room was broken. It rings every 3 minutes unless unplugged. The patio door was hard to open and the screen didn't shut all the way. The window opened, but not the curtains, so the breeze was cut off. There was NO A/C and if the windows could of been opened I am sure it would of been fine, but since they couldn't....you see. There was a ceiling fan in the room that was the only thing that kept us from drowning in sweat. If cleanliness is your only requirement, this is the place for you. If you want a place that has been updated since 1960 I would keep lookinig. Read moreGenuine Expedia guest review
Other than the false advertisement...they claim to sell Aquarium tickets at the front desk for 2010 prices $29.95 but don't and will not honor what they have on their website. The breakfast area was very small, its in a room converted to a serving breakfast very hard to move around and awkward.Genuine Hotels.com guest review
"Nice and quiet"
I really enjoyed our stay at the Monarch. Its an older hotel with lots of charm. Everything was clean and functional except the wifi. It made up with providing a very relaxing environment. It is located in a quiet area of PG away from the hustle and bustle.Genuine Hotels.com guest review
Absolutely gross!hadto check out a day early,because all I did was itch the night I was there.Could not take one more day.I asked to be reimbursed for the additional day that I had paid up front for.The manager denied my request. Please take your money elsewhere not worth it:( Totally ruined my weekend get away!Genuine Hotels.com guest review
"Dated hotel, but nice location"
The hotel was dated, but it was located in a nice area.Genuine Expedia guest review
The instructions for connecting to the WiFi were confusing and hard to understand. Once on, it worked fine.Genuine Hotels.com guest review
"Location is everything!"
My wife and I had a very nice weekend. The resort is perfect for us. Very quiet location but near everywhere we wanted to go. We will be back soon.Genuine Hotels.com guest review
"Short walk to coffee shops and some restaurants/be"
A decent hotel for the money! Nothing gross about it, but nothing fancy either. Plain Jane for-sleeping/showering sort of joint. Would I come here as a getaway? No. Would I stay here for get ready for a wedding in Carmel? Yes. We got exactly what we wanted with this hotel: a place to primp and a place to roll in a little drunk to. Check out is at noon, […] I believe, so no real rush getting up in the morning. Continental breakfast will hold you down for the first part of your day. The beach and coffee shops are a short walk away which was kind of nice in the morning. There is a bookstore/coffee shop nearby with really good espresso/coffee drinks. Some of the other motels/hotels in the area had reviews that really grossed me out. This hotel was true to the reviews (aka this one) and has no surprises! The only confusing thing is finding it when every single building has a picture of a monarch on it! Read moreGenuine Expedia guest review
"Good Location & Rates"
I booked the Monarch Resort because of the convenient location and the cheap rates. I wasn't looking for a high-end resort, just some place to crash after the wedding I was attending. The front desk service was very polite and prompt. Our room was all set up for us and clean. Except I did notice a bottle cap underneath our bed. The walls were pretty […] thin, we were kept up in the night by our neighbors who seemed to have a bit too much to drink. The sheets were super thin and cheap feeling, I was glad that I was only sleeping in that bed for one night. The next morning after I had showered, a maid knocked on the door once and came on in. She had gotten our room number mixed up with another room. She was polite about it, but I found it quite strange and unprofessional that she was holding just a post-it with room numbers written all over it. I'm guessing it was a list of all the rooms that had been checked out of that morning. If you are looking for a hotel that is cheap and located near the heart of Pacific Grove, then the Monarch Resort is a good choice. But if you just drive along Lighthouse Ave, you will notice DOZENS of hotels to choose from. I'm sure there are nicer ones with similar rates around, you just have to do your research! Read moreGenuine Hotels.com guest review
I was happily surprised at the quality of this hotel, for the price. The staff was very friendly and helpful. Updated decor, clean and comfortable.Genuine Hotels.com guest review
great location right next to 17 mile drive and the coast. the TV could be a flat screen instead of the big boxy, non-HD version. all and all a good place to stay at the right price point.Genuine Hotels.com guest review
"nice location, quiet and close to the beach."
It was restful stay and we enjoyed the walk along the beach from pacific grove to fisherman's wharf. Room was clean. Could use some update the amenity. Breakfast was adequate. Landscape maintenance was good.Genuine Hotels.com guest review
When we arrived, the manager was quite cordial as well as the front desk clerk. When we arrived at our room, the door was ajar and we told the manager and they upgraded us to another room which I thought was very nice. The overall stay was comfortable and they even have a balcony which many hotels do not have. They also have a generous complimentary […] breakfast. I would definitely go back again. Read moreGenuine Expedia guest review
The hotel was clean and comfortable. Not luxurious but nice. The best part was the quiet and serene area. It is away from the hustle and bustle of the Cannery Row or towntown areas.. Pacific Grove is just a beautiful town no matter how you look at it. If a person is on a budget, this is a great alternative.Genuine Hotels.com guest review
"Convenient location and great value"
Everything was perfect here. The only thing lacking was a ocean view, but at a fraction of the price, we'd definetly come back.Genuine Hotels.com guest review
Very noisy hotel. I got very little sleep. Spa was shut down 2 out of 3 nights. Breakfast was horrible. We booked our room for the extra couch shown in the picture expecting our daughter to sleep on it. We got there and there was no couch. The hotel staff moved us to a new room but we had to pay more money. I don't recommend. You can stay much cheaper […] elsewhere and get a better room. Read moreGenuine Expedia guest review
"Comfy and handy for sightseeing"
We enjoyed the lovely plantings throughout the hallways and the comfortable, roomy rooms. The breakfast room and offerings were adequate, the pool area very nice, and the softness of the beds just as we prefer. We would stay here again.Genuine Hotels.com guest review
"our stay at the Monarch"
Place is great for people on a budget. Place was a little out dated but clean . Rooms are big enough. Big bathrooms . Location is great. Our beds were uncomfortable. Room 120 two double beds.. breakfast was ok.Genuine Hotels.com guest review
"close to monterey sights"
Hotel is fine but has some deferred maintenance. our key cards stopped working, the key card reader didn't work at all in the pool area (so we had to exit through a side gate and go in front door), minifridge in room was noisy and bed was creaky. Clean though and great location.Genuine Hotels.com guest review
"Nice Pacific Grove stay!"
First time at Monarch Resort we found a clean and nicely decorated resort. Staff were helpful and amenties were as described.Genuine Hotels.com guest review
This hotel was sub-par compared to the 3 star rating. The surrounding neighborhood is very nice but the resort is antiquated. The service was average and only had one receptionist. Checking in was very time consuming and inconvenient. Don't expect much when staying at this hotelGenuine Hotels.com guest review
The check in was the strangest I've ever had. When I handed over my AmEx to pay, which has both my personal and business name and picture on it, I was asked is this for my business or personal. I said it's either, it's my own business. She stated they only like to take personal credit cards because they can't tell if it's a Sole Proprietor, LLC, etc. […] Who cares what type of business mine is and it's none of her business! I'd already paid for the room by this card, I might add, over the internet, and she was taking a card for incidentals. This was the most absurd thing I've ever dealt with at a check in. Business people travel all over the world with business AmEx cards, I'm sure they don't have to explain what type of a business they are with! She then had me sign a paper, which was folded where I couldn't see the top half. I shouldn't have signed it, but I did. When I went to look at what I was signing, because it was hidden, she wouldn't let me and said it was confidential, it was the commissions being paid to whomever I booked the room through. Again, NEVER have I had to sign something like this, and I shouldn't have signed it at all because I really didn't know what I was signing. It could have been anything! Other than that, the stay was fine. I highly recommend changing your check-in process, I would not stay there again because of this. Too many other choices of places to stay and not have to deal with this absurdity. Read moreGenuine Hotels.com guest review
"Nice place for overnight stay."
Booked two rooms. Both very well maintained and clean. Staff was pleasant, but seemed like they were always tired and didn't know information about main local areas/attractions.Genuine Expedia guest review
The use of the word "Resort"n the name, this was an entirely ordinary Best Western motel. Our's was supposed to be a "deluxe" room w/fireplace. Turns out there was nothing deluxe about it and in particular, NO FIREPLACE. The check-in staff was vaguely indifferent to questions and requests and were persistently averse to making eye contact with guests. […] Barely sufficient hot water in the shower. The hallway vending machine was broken. Nonetheless, the motel is close to the shoreline sights and the entrance to 17-mile drive. So if you want convenience and your expectations are low, you will not be disappointed. Read moreGenuine Hotels.com guest review
"Quick trip to Monterey"
Overall, the Monarch Resort was satisfactory. Room was clean, beds comfy, fireplace was nice. Unfortunately, our room was right off the lobby and next to the breakfast room, so noisier than I would have liked. Also, walls and floors a bit thin - could hear the folks upstairs stomping around well into the night. A bit pricey, but everything else was […] booked. Read moreGenuine Hotels.com guest review
Nice with the area busy having the golf tournament for that weekend.Genuine Hotels.com guest review
"Overall, a very dece.g. "Great hotel for a family""
Nice place, great location, good price, good continental breakfast. A few negatives: 1) the longest check-in time in the history of the world; 2) ditto on check-out #desk clerk was on break and unavailable for 10 minutes#; 3) they had a no-show for one of their maids, so room cleaning was always behind schedule; 4) we've stayed there before, but always […] on the second floor. This time we had a first floor room, and the noise from upstairs and the room beside us was pretty bad. Read moreGenuine Expedia guest review
"It is ok hotel"
airconditioner made too much noise. very good location.Genuine Expedia guest review
"not so hot"
The bed was too soft. Fingerprint stain on the red pillow cover. The room was not clean. Mold in the shower. They need to replace their towels, they are no longer fresh The room door had a two inch gap.Genuine Hotels.com guest review
"Not good place to stay and rest"
Hotel is very dated, the heater and bathroom fan are extremely noisy, just awful!Genuine Expedia guest review
Nice hotel and staff for the cost. Easy walk to the beach. Quiet location. I would go backGenuine Hotels.com guest review
"Good location for visiting Monterey and PG!"
An Older Hotel. Clean, a nice "complimentary" continental breakfast in the morning. Good Location. Nice neighborhood.Genuine Hotels.com guest review
"Large comfy room in nice area"
Responsive staff, clean large room. Nice breakfast. Comfortable and in a nice area. Walked to see the monarchs. Great restaurants and shopping close by in downtown Pacific Grove. Would stay there again.Genuine Hotels.com guest review
"Will go back again"
overall a nice hotel,not far from the town and beach.nice places to eat at and had everything.Genuine Hotels.com guest review
too expensive-taxes too high,needed more towels and a better pillow for the priceGenuine Hotels.com guest review
"Great location, decent hotel, poor hotel staff."
The hotel staff did not really know how to deal with paperwork. We were called by hotel staff to bring down receipts at 10pm to show that we had paid through Expedia. When we got down there we could clearly see they already had the Expedia paperwork...they also did not clean our room for the second day/night stay. The only redeeming quality was the […] heated pool and the fireplace with complimentary log per night stay for the King Deluxe room with fireplace. We even got questioned by hotel staff upon leaving the continental breakfast as though we were some vagrants, such as who are we, what room are we in etc. None of the other guests were questioned. Read moreGenuine Expedia guest review
"Good choice, Good Location"
The decor was outdated but the hotel was quite comfortable, large rooms, quiet, attractive grounds. In an area where hotels can be very expensive this was a good value and is located in a pleasant area.Genuine Hotels.com guest review
"Trip to Monterey"
Enjoyed our stay very much. Very friendly and helpful staff. Lovely coastal walks nearby and good Asian restaurant just opposite. Need to drive to other restaurants. Small heated pool and jacuzzi a bit shaded but ok. Long walk or short drive into Monterey and 17 mile drive and Carmel just a short drive away. Good continental breakfast albeit on paper […] plates and dishes. We would happily stay here again Read moreGenuine Hotels.com guest review
"Great base for visiting Malibu"
Family holiday - we stayed 2 nights in 3 rooms as part of a long road tripGenuine Expedia guest review
"Was a quick stay"
Only stated one night for a stop over but was welcomed with a smile and the room was lovely as was the town.Genuine Expedia guest review
"Good customer service"
Good service, spacious adequate room, slightly outdated could do with a revamp but clean and comfortable. Breakfast room is too small and the self service system for breakfast is a little chaotic balancing hot drinks and food on a tray and searching for a seat. Beautiful location.Genuine Hotels.com guest review
A very quiet getaway for an older couple. Pleasant and helpful staff. Large room with lots of light for reading.Genuine Hotels.com guest review
"very good resort, do not go to an inn, go there!"
very good hotel. absolutely consider it for the next time. big rooms. clean rooms. it is like an inn but it is much more better than an inn. it looks different. I love this resort. just to mention that we arrived there at 2 a.m. and nobody was there. we had to call the emergency number provided and mounted with a paper on the entrance door and we waited […] 25 minutes for the receptionist to come. However, she told us it was an emergency for that night and normally it wouldn't happen. Read moreGenuine Expedia guest review
Very ordinary for price. Location good.Genuine Hotels.com guest review
"Satisfactorio y buena punto para conocer la bahía"
Satisfactorio. Como positivo que es tranquilo y las habitaciones son amplias y cómodas. Tiene buenas instalaciones (ascensor, piscina, jacuzzi y sauna). El desayuno es correcto. La ubicación es bonita y se puede ir andando (10-15 min) a varios restaurantes (muy recomendable Passion Fish) y al faro y la zona de las mariposas monarcas. Como mejorable, […] el aspecto anticuado de todo en general y que no conseguimos conectarnos a la wifi de ninguna manera. Es un buen sitio para poder hacer excursiones por la bahía de Monterrey, Carmel y Big Sur. En comparación con los precios de El Carmel, que está muy próximo, resulta una buena alternativa más económica. Read moreGenuine Hotels.com guest review
Très bon hôtel, bon accueil, les chambres sont spacieuses mais les lits un peu juste pour 2 adultes, le petit déjeuner était compris ce qui n'a pas été le cas dans d'autres hôtels . Très bon rapport qualité prixGenuine Hotels.com guest review
"Rigtig god beliggenhed"
Fint hotel til prisen, dejlige senge, rent og pænt, desværre var morgenmaden ikke noget at prale af.Genuine Hotels.com guest review
"a ne pas rater"
Très bel hotel. Chambre très propre. Personnel sympa. Bien placé. Aquarium de monterey a proximité. Valeur sure.Genuine Hotels.com guest review
Nice place in a nice small town. Very friendly staff, clean and tidy with a really nice breakfast.Genuine Hotels.com guest review
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