Aston Islander on the Beach - Kapaa

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

For our purposes this hotel was just fine. We were travelling with friends who had a house in Anahola, just 15 minutes away. We were close to food shopping and town amenities, not a good swimming beach, but they had a pool. Good value for the money.

Genuine Hotels.com guest review

Very impressed with all aspects. Splurged on ocean view and our view was outstanding, Second or third floor is the best view by far. Great ammenities and supplies in the room were wonderful. Very nice dishes, silverware, frig, microwave and coffee pot. Enjoyed breakfast on the balcony after awesome sunrises each day. Great location and beautiful grounds. […] Very small tip...they give you coffee each day as part of the "fee". Good flavor, but weak and only makes 2-3 cups and they charge for additional packets. Bring your own from home. Saw many other hotels, including upscale ones, and the view and proximity was unmatched by far!! Read more

Genuine Hotels.com guest review

The hotel is nice, but not easy to find. Parking is limited, not enough spaces for the guest.They do nickel and dime you to death. Internet costs extra and the $15.99 per day resort fee is outrageous. Also if you need to print boarding passes, etc, the internet costs. It would be nice if hotels would cut some of the fees and charges off. They make enough […] money already.There are no elevators to the upper floors so you have to carry your luggage up. Read more

Genuine Hotels.com guest review

I came back for a second time, because the hotel's location is great when you want to expore the island in every direction and at the same time have a cozy place on the oceanfront. Rooms, service and friendliness and helpfulness of the staff are great; although for a longer stay I wish the room service would do some dusting and mopping in between.

Genuine Hotels.com guest review

Overall stay was pleasant, however our room had thin walls and we could hear conversations in the room next to us. Also the front desk staff was not present / did not answer the phone after 10pm as we tried to request a wake up call an no one could assist us. One thing we also learned is that being in the heart of Kapaa isn't necessarily a good thing. […] Traffic is horrendous (took us an hour to travel 2 miles) on weekdays after 4pm and we wasted a lot of time in that. So even though you save a little by staying here I'd probably look somewhere else outside of Kapaa. Read more

Genuine Hotels.com guest review

This "resort" resembles independently owned condos where the owners may pay a managent fee to the hotel to manage renting their units out. Not sure if this is what's going on or not, but it seems that way. The rooms are nice and spacious with kitchen units. The front desk staff, when we checked in, were rude. This is the only experience we had the entire […] trip with anyone on the island being rude. Could have just been an off day for her? The pool is tiny and there really are no other "resort" amenities. If you're just planning on sleeping here and not looking for the resort experience, the value is here. It's located next to an activity rental shop, a little grocery market, a couple restaurants and a bar with live music in the evening. If you're looking for valet, help with your luggage, guaranteed parking, activities provided by the resort, staff to answer questions about what to do on the island, a big pool, a gym, etc, there are real resorts in the area with all of those things. Read more

Genuine Hotels.com guest review

We stayed in and oceanfront third floor unit that was well maintained and comfortable. We enjoin oceanfront units not just for the view, but so that we can keep the door open at night to hear the ocean in it's fully glory. This room did not disappoint. No need for air conditioning in March, just the ocean breezes. Convenient to the low key Coconut Market […] Place which has a farmers' market on Tuesday and Thursday with the best tropical fruit. Lori at the front desk could not have been more friendly and helpful. The cleaning staff were also friendly and communicative, though I would have liked them to have swept the balcony when they cleaned. As others have mentioned, a few more lounge chairs at the beach would be a plus. If this hotel had units with full kitchens we would go back often. Minibar cooking wears thin after a few days. We had no problems with parking, though we did not go out at night and this wasn't the height of tourist season. All in all a quite pleasant stay. Read more

Genuine Hotels.com guest review

We are long-time visitors to Kauai, and we chose the Islander for its proximity to the areas we like to spend time. It was quiet, clean and everything looked nice. The staff is professional and pleasant. The pool area is nice. The view is unsurpassed. The property has a windward exposure, so beach-goers should be prepared to travel to a different beach […] area when the wind is up. Read more

Genuine Hotels.com guest review

My stay here was fine, Nice rooms, although hotel could be updated. I like the fact that the beach was right outside our room.

Genuine Hotels.com guest review

This is a nice hotel, with a good combination of affordability and the must-have amenities for a solid Kauai vacation (pool & hot tub with bar, beach, activities agent). It is convenient in its Kapaa location and hotel pick up is complimentary for many activities (kayaking and luau, in our case). The grounds are well maintained and attractive. There […] wouldn't be that much extra to say for one of the interior rooms, I think, but the third floor ocean front room we rented was FABULOUS. Beautiful beautiful views, and there is nothing quite like sleeping on that exceptionally comfortable platform bed with the balcony door open and the ocean's own lullaby! We would definitely return to, and recommend, an ocean front room. Read more

Genuine Hotels.com guest review

Hotel is a great location about half-way to all the sights and locations that you may want to see visiting the island of Kauai. About 1-2 hours north to Princeville, Hanalei Bay, Tunnels Beach, etc. About 1-2 hours south to Port Allen, Hanapepe, Poipu, etc. We picked this location because we knew we wanted to go all over the island. We stayed January […] 31st through February 5th. We had 2 different rooms during our stay (due to reservations we made). The first room's air conditioner was permanently ON and therefore our room was about 60 degrees the entire time. We shut it off using the electonic remote control and it was still running full-tilt. Our second room was better temperature wise. The doors to not seal shut and we could see light thorugh the crack of the entry door in our first room (which was on the 1st floor). The decor is blah, has not been updated for over a decade or two. The "queen" beds are double beds, which are very small for 2 people, and my husband and I are very slight build. The lighting in the room and bathroom is dim. The parking at the hotel is VERY limited and we had to get a pass every evening to park off-property and not be towed. The hotel staff is unfriendly and do not welcome you, thank you for your stay, and do not come to the desk when they see you waiting there to ask a question. This happened to us several times. Overall - We would not stay here again. We would stay nearby but had a poor experience at the Aston Islander. Read more

Genuine Hotels.com guest review

We overall had a great stay at the Aston. Already planning to stay again this fall.

Genuine Hotels.com guest review

Hotel could use a little updating, but was a nice location on the beach, and beds were comfortable. Parking was not good, not enough spots for the Hotel and had to park block or two away always.

Genuine Hotels.com guest review

After confirming reservation at least three times, The room booked was occupied when we used our key card! The front desk gave some lame excuse about a double booking? After several minutes of waiting my husband went up and demanded to speak to the Mgr. and requested an upgrade. Seeing other guests registering after us getting their rooms. Originally […] they said hotel was completely booked and would call around for another hotel opening. Finally they gave us an ocean front room with an excellent view. The squeaky wheel gets results! Their front desk personnel was either new or very inept. Read more

Genuine Hotels.com guest review

It was small compared to my timeshare we came from but it was functional. Wonderful beachfront 1 bedroom. Has a "mini" kitchenette with plates, bowls, utensils. A small fridge, no freezer, and a microwave. The grounds were beautiful! And location is great too. Can walk to bars, restaurants, and shops. The Sand Bar was a blast!

Genuine Expedia guest review

Took many a leisurely morning on patio, watching the sunrise. Grounds meticulously kept, room clean. So VERY pleasant and relaxing. Was good to come to after a busy day w/activities.

Genuine Hotels.com guest review

I spent a week at the hotel with my wife and four year old son. The positives: It is fairly close to the airport. There is a nice little market area across the parking lot that has a few restaurants, shops and general store. It is pretty central to everything on the island. The staff were friendly and helpful. There are beaches and more places to eat/shop […] if you are willing to walk around a mile. We didn't rent a car and having a bus stop closeby was nice for us to travel. The negatives: The beach right near the hotel isn't really usable but a half mile north is a decent one. The pool wasn't heated, meaning the water was pretty cold and hard to get used to. I suggest walking to the hotel just to the north, pretending you are a guest and using their pool as it is nicer and warmer. This isn't really a negative but it is worth remembering that you will get charged around $16 per night extra as a "resort fee." The rooms are a little worn. Overall we were satisfied with our stay. It was reasonably priced, had a fridge/microwave in the room, had laundry on site, had all the things we needed nearby and was centrally located. If I was rich I would stay somewhere else but for our budget it was about what we hoped it would be. Read more

Genuine Expedia guest review

Great location , in kapaa, close to every thing you need on the island .The beach is small ,and was not great for a swim , but the walk was great .I had my best sun rise ever . No need to pay for the playstation and DVD rentals with your 15 $ hotel fee, i geuss their internet about average and need some improvement instead of using copouns for each […] device in the room .No breakfast been served , i guess it will a great add ,so not to bother your morning hunger. Hospitality was great but needed to move faster , indeed the day i checked in was super busy as the hotel was full , and they needed some time to prepare our room Read more

Genuine Expedia guest review

Have stayed here for four years now. The only thing we didn't like was the 15.00 daily fee for things we didn't use. (coffee,dvds,paper,internet)

Genuine Hotels.com guest review

Great location on the beach in Kapaa. But the room felt small and bit out dated. The pool aeria is small and freezing cold... The staff was a disappointment, not so friendly and service minded. We got a room on third floor and there's no elevator. We feel that the hotel is a little bit overpriced!

Genuine Expedia guest review

This is the second time we have stayed here and I don't remember the staff being so unorganized and grumpy before. But we are not in our room very much and didn't mind having to call the front desk for towels so often. They never did seem to get that we had 3 people in our room and not just 2! Our arrival was a bit stressful b/c they sent us to one […] room, then the cleaning lady said it wasn't ready after we started unpacking, then she sent us to another room, then the front desk sent us to our third and final room, all after we had done a grocery store run and had our hand more than full. All in all, we like this place. It's super mellow, the beach front is the best I've seen so far (absolutely beautiful!) and they have a small kitchenette which saves on eating breakfast out everyday. It's fairly quite, the walls are not the thickest (the first night our neighbor had a movie blasting, but with one phone call she promptly turned it down) and the ocean view is serene! If you want affordability with a chill atmosphere, this is your place! Read more

Genuine Expedia guest review

Our partial ocean room was on the ground floor and just had a glimpse of the ocean. It was also very close to the laundry room and the supply room, so the surrounding didn't look very inviting. But it turned out to be very convenient, close to parking, laundry and the free DVD machine. The room was good sized and equipped with fridge, microwave and […] even plates and utensils. It's very convenient for the family. A big bonus was the unlimited DVD rental and game rental. Read more

Genuine Hotels.com guest review

Excellent location on the beach and right behind the coconut market. Conveniently located near Kapaa town. The staff kept the rooms clean and well maintained.

Genuine Expedia guest review

From O'ahu, enjoyed our vacation on our favorite neighboring island visiting with ohana. Da Aston is located close by and was very nice and quiet. Mahalo fo da kine!

Genuine Hotels.com guest review

Very good value at this hotel. We stayed one night. It was clean and quiet and though our room was not on the beach it was close enough to hear the waves.

Genuine Expedia guest review

From the moment we arrived I was impressed with the staff. We arrived late in the evening after a long flight, and it took all of 5 minutes to check in and get to our room. Everyone from the front desk, ground crew, and house keeping were very warm and pleasant to be around. I would recommend this place to everyone. We loved our trip and our room. The […] beach was perfect to watch the sunrise, and the landscaping was breathe taking. Read more

Genuine Expedia guest review

Lovely grounds and great place for a beach walk.

Genuine Hotels.com guest review

Had a great time. All staff friendly and helpful

Genuine Hotels.com guest review

This place was great and everyone was very nice and helpful. The room was very comfortable with plenty of space. Great location and ocean views. I would stay here again.

Genuine Hotels.com guest review

The room was nice (except the -- possibly unavoidable? -- mildewy smell, but the front desk personnel (especially Sue) were fabulous! We stayed only one night, but it was quite nice.

Genuine Hotels.com guest review

Aston Islander on The Beach in Kapaa was a great hotel choice for my husband and I. You will need to rent a car. Parking is free though. We got partial Ocean view, only could see the ocean from our little balcony, not if sitting inside. You cannot swim in the ocean here as the surf is dangerous . The pool area and bar is cute and has a nice view of […] the ocean. The staff at the front desk were pleasant. The grounds are kept up and pretty with lots of lawn and flowers. The Coconut Market Place is right behind the hotel. The entire package we bought, hotel, car and flight to and from Honolulu was a good value. You still need to pay a resort fee though. But at least the parking is free! If you have little kids you might want to get a place that allows safe swimming and playing in a sandy safe water area. All in all though a nice Beach place for adults. Read more

Genuine Expedia guest review

Bartender Jason was cool. Gave me some good tips as well as making some good drinks:)

Genuine Expedia guest review

Nice, affordable hotel with easy access to the north and south shores.

Genuine Expedia guest review

The location was centered on Kauai for easy travel and close to Kapaa. The hotel was perfect in every way!!

Genuine Expedia guest review

It was wonderful! Great location, decor, views, service! Would stay again and would highly recommend.

Genuine Hotels.com guest review

Good value for the price. It's nice to have a microwave and dishes in the room. Also nice is the availability of bbq grills and poolside bar with beach view.

Genuine Expedia guest review

Hotel was beautiful, right on the beach in Kappa'a. It 's more private then the crowded town of Poipu. My husband and I stayed at this hotel for our honeymoon. It was outstanding. The views were beautiful, the hotel was open, the staff was very friendly and helpful. I would stay at this hotel again. The only thing my husband would complain about would […] be the air conditioning, but he likes to sleep in a room that is 65 degrees. I slept great and thought it was perfect. Read more

Genuine Expedia guest review

Room was very clean a little small. I would have liked the pool to have stayed open later but other than that the hotel is pretty nice.

Genuine Expedia guest review

I stayed here in October 2012. I booked the hotel in June 2012 and paid extra to upgrade to an ocean front room. When I checked in, I was put into the Molokai building - second room from the end. My balcony looked out to the Ni'ihau building with the ocean off to the right. I would call this partial ocean view - it was nothing close to an actual ocean […] front room. I called the front desk for an explanation, and they told me that the room was technically in front of the Ni'ihau building, so they considered that an ocean front. The front desk woman told me to wait until sunrise - that the view would be spectacular. The Ni'ihau and Kauai buildings were closing in a few days for construction so they were not available for booking. I was so disappointed that I had paid extra and received no other compensation or amenities to make up for my view. I didn't even receive an apology because in their eyes, they gave me what I paid for. The room itself isn't great. The floors were dirty. You would walk around in your bare feet and wipe off the dirt with your white towel. There was mold growing along part of the wall. It was not ideal. As for parking, if you are not back to the hotel before sunset, you will be sent to the overflow lot. I went to the lot the next morning to find trash all over my rental car, but luckily, there was no damage. I have stayed in other Aston properties with much better results. I am not sure I would reconsider their chain again. Read more

Genuine Expedia guest review

Lovely old plantation style building with beautiful grounds. Nice pool and rooms. Great beach right there. Check in was 3:00, but our room wasn't ready until 4:00. The staff didn't seem concerned at all that we had to wait past the check-in time. We couldn't get Wifi to work. Staff wasn't concerned about that either. The grounds made up for it, and […] our stay was pleasant. I would recommend this hotel to others. Read more

Genuine Expedia guest review

It's a shame I have to rate this hotel so low because it was lovely! The reason I am giving it a low mark is because while we were there the seafront rooms were being restored which lead to dreadful noise! The rooms were right next to the pool, so the peaceful Hawaiian paradise we had gone their SPECIFICALLY for did not exist. The drilling was so loud […] and so constant. What a waste of money! When I contacted the general manager she was not very helpful, explaining to me that these were health and safety issues that could not be put off. I said I appreciated that but felt I should have been informed. I paid all that money for the location and use of the pool and neither mattered with the work going on. She barely apologized and hung up the phone. Aside from that I should give the rest of the hotel a fair review. It is in the perfect location, right on the sea front. There is a pool bar and a lounge bar on site, both of which were lovely. The best service I received was from Jason who manned the Pool Bar, who doubled up as a tour guide! Live music in the Trees Lounge every night which is great to get a piece of local culture. The room was lovely. It was clean and had extra amenities such as a little kitchenette and microwave, which was great for when we wanted to use the BBQs at the pool side. That was such a nice thing to do and makes your trip cheaper if you are working with a budget. Overall a lovely hotel except for the drilling and service from the manager. Read more

Genuine Expedia guest review

This is a nice place to stay being both comfortable and affordable. If you had no interest in the rest of Kauai you could easily just stay here and go from the beautiful beach to the pool, with a stop at the lovely poolside beach bar, to the nearby Coconut Marketplace with its great little breakfast place (Hula Girl) or the delicious Fish taco stands […] for lunch and the wonderful for live music (good food too) in the evening,Trees Lounge. Plenty of gift shops and a small grocery store also close by and can't miss Lyndas Treasures for jewelry and other goodies. However if you must leave, the hotel is very central for touring both sides of the island and close to the airport in Lihue as well. Big grocery store in the Wyland mural shopping plaza up the road. Not total perfection but totally superb for a first time stay in Hawaii. Loved it. Read more

Genuine Expedia guest review

Alot of construction was going on during my stay which was kind of messy and loud during the day. My room was showing signs of wear on the furniture, walls, and window coverings. The construction looked like it was only being done on the outside of the buildings. It is time for some TLC inside, also. The grounds however, were very nice. The orchid garden […] near the front desk was beautiful. The front desk staff and the woman at the activities desk were helpful and friendly. Room was cleaned appropriately. Property is at a central location for sights around the island. Read more

Genuine Expedia guest review

Excellent accommodations for the price!! Great shops & restaurants nearby.

Genuine Hotels.com guest review

we found the hotel to be charming and located well for the whole island experience. I was a bit disapointed in the fact they their was a mandatory extra $10 a day charge for wifi. The rroms were not a clean I they could be but good enough. I'm not a Raving fan but I owuld stay consider staying there again.

Genuine Expedia guest review

This was our second time to stay at the Aston. We were there in 2010. They have added a $10 plus tax surcharge per day to their charge. This can be deceiving when you are booking because the price quoted does not include this charge. So it is not as cheap as you think when originally making the deal. Just be aware of this when making your decision. Also, […] the parking at night is horrible! You drive round and round forever waiting for someone to pull out. They share their parking lot with a restaurant/bar and at night it is nearly impossible to find a place to park. Some of the front desk staff were really unfriendly. The Hawaiian are typically so nice and you would think the hotel would employ front line people who made you feel welcome, but not so. The grounds people and hotel room maids were very nice and always said hello and greeted you with a smile. Read more

Genuine Expedia guest review

Loved hotel and its amenities. extra fee covers in room wifi and unlimited DVDs rental, games Clean pool towels available from 9 to 9. Room was spotless clean w/ a partial ocean view , woke up everyday with the sunrise. There is no elevators (the lady who did my check in told me about it before handling me the keys). Room is big w/ 2 beds, small fridge […] no freezer, microwave, toaster, blender, plates, plenty of room to organize your belongings,etc They provide kitchen towel, sponge and detergent. Laundry room w/ 4 washers & 8 dryers. Front desk has change & sell soap and Bouncy sheets . Newspaper available at front desk.The beach is beautiful, there were 2 people snorkling and some surfing. I just took pics because it didn't look too safe for swimming. Front desk people were very friendly and helpful but has limited hours so I check out with the security guy as I was instructed. Parking space is very limit and fill up quickly especially after 8 pm but The security gives you a permit to the overflow parking (at the coconut market) but you have to move you car before 10am. It was not a problem because before 8am you want to leave to explore the island there are a lot of road construction. Farmer's market on Wednesday at the coconut market. Hotel is part of the complex. The grounds are well maintained , one of the buildings (oceanfront) was under construction but Quiet and peaceful at night , the air cond. has remote control so you can turn it off ! Read more

Genuine Hotels.com guest review

Excellent hotel. Front staff was friendly and helped with the dvd unit in room. Calm atmosphere beach, pool and bar out back. What more would you want.

Genuine Expedia guest review