All hotels in Kapaa, Hawaii, United States of America
1 room, 2 adults
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440 Aleka Place, Kapaa, HI, 96746, United States of America, ‏‎800-491-6126
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4.0 / 5Excellent

Score breakdown (from 446 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.1
  • Comfort
    4.1
  • Condition
    3.9
  • Neighborhood
    4.1
3.0 / 5Good
"Great location, clean rooms, bad customer service"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    5.0
Pros: great location with easy access to beach, snorkel shop, bars, restaurants, and shopping. Rooms are clean. Tile floors are cool to the touch and easy to clean. Pool bar and cabanas were perfect and bar staff was very friendly. Beautiful grounds. Cons: $18 resort fee is one of the highest on the island and comes with limited USEFULL amenities. The wifi was unreliable and was a pain to log into everytime you moved. We ended up just using data after 2 days. They no longer offer continental breakfast or coffee. The concierge needs to retire. She was rude and unhelpful. No one at the front desk on multiple occasions in the middle of the day- except for the lady in the back room having a very loud personal conversation with her family. Front desk staff? We didn't waste our time sticking around another 15 minutes to find out. When we booked- construction was suppose to be done early August. We thought we would be safe for a September trip. Now it says November. Would recommend waiting until it is confirmed finished before staying. Unless you like jack hammers all day while you are trying to relax at the pool.
Genuine Hotels.com guest review
1 night trip Sep 3, 2014
A Traveler
US
5.0 / 5Outstanding
"First time stay and loved it."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I took a chance and booked this hotel online and i wasnt disappointed.
Genuine Hotels.com guest review
2 night romance trip Aug 20, 2014
Antonio
US
5.0 / 5Outstanding
"great location close to town"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Hotel stay was great. Beach access on the property great market literally 200 feet away, great place to get souvenirs and to buy food.
Genuine Hotels.com guest review
3 night trip with friends Aug 7, 2014
Krystal
US
4.0 / 5Excellent
"Ocean View"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
If you stay in an ocean view room....it's an amazing view. We were there during ISELLE and left our doors open. Watching the waves pick up, the wind roar and the rain hit from this view we had was delightful. The balcony was a delight to sit on every AM and have breakfast. Enjoyed having a frig, micro and coffee maker in room. Room was small for the 4 of us...bathroom is huge though. The DVD rental out front was a bonus for us with the storm as NOTHING was open and we weren't able to do much for one day. CON: Have to pay for internet access in hotel lobby. The lobby is an open breezeway, which I thought was very tropical like...enjoyed it. Front staff very accommodating and helpful. Nice shopping facility essentially in the parking lot with cute gift and novelty stores. Pool quite small, but nice with a Jacuzzi close at hand as well as outside bar. Truly a great deal!
Genuine Expedia guest review
Other trip Aug 15, 2014
Pam
US
5.0 / 5Outstanding
"Nice hotel, location and staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We have stayed at this hotel many times. We find the staff to be very helpful, they correct any mistakes immediately, and the rooms are clean and well-kept. They did some small construction while we were there, they waived the fees for the resort for those days, and offered to give us a different room.
Genuine Expedia guest review
Other trip Aug 11, 2014
A Traveler
US
5.0 / 5Outstanding
"Central location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Close to airport, and central location. You can be in Princeville, Hanalei or Poipu, port Allen in a short drive. This resort I also had a great beach seating and walking area to watch the sunrise and end the day with. There is also a small strip all that has a general store and several food selection from various restaurants but our favorite was Eggberts !
Genuine Hotels.com guest review
8 night romance trip Jun 6, 2014
Bailey
US
5.0 / 5Outstanding
"Reasonably priced!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Clean facilities, centrally located. No restaurant on site but plenty of options across the street at the market place or near by in kapa a. If you like fancy this is not the place for you. If you preferr reasonably priced and you don't need a lot of special services this is perfect. It's right on the beach, the beach is not safe to swimm in but makes a great relaxing spot when you get back from your day trips, saw sea turtles swimming around that beach almost every day. Lydgate park is a short drive and it's perfect for the kids to swimm in. I would stay here again.
Genuine Expedia guest review
Other trip Aug 4, 2014
kai
US
5.0 / 5Outstanding
"Great location on the beach!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We were able to see turtles, dolphins, rays, and fish from the beach.
Genuine Expedia guest review
Other trip Aug 1, 2014
Elsa
US
4.0 / 5Excellent
"Good reasonably priced hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The Aston is a nice, reasonably priced hotel. The rooms have a fridge, microwave, dishes, silverware, which came in handy. There's a $18 resort fee, but it includes free DVD rentals, pool/beach towels, and continental breakfast on weekdays, so it wasn't unreasonable. The only demerit was the pool is relatively small and the water is cloudy and too warm - like over 80 degrees, which seems unnecessarily warm given the climate in Kauai. Size is one thing, but the water should be treated to be clearer. Otherwise, we enjoyed our stay and the price was reasonable. Location is very good, centrally located in Kauai.
Genuine Expedia guest review
Other trip Jul 31, 2014
Eric
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
We loved our stay here! The grounds were beautiful..right on top of the ocean! Great location!
Genuine Hotels.com guest review
4 night trip Jul 21, 2014
Joe
US
3.0 / 5Good
"Dated"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Rooms are a bit outdated, and the pool and pool area is in need of being fixed correctly. Missing slate tiles, wear areas on the pool bottom, missing mosaic tiles on the steps. Tiki huts for shade and over the bar needs repairs. The beach chairs are scarce and look terrible along with some missing straps. Touch up painting on the buildings paint colors didn't match completely. Staff answering phones cut off the same caller twice and put them on hold every time they called. Housekeeping was great along with all grounds crews. Room was very comfortable and my view was amazing. The bar staff was very personable and informative about the island and the resort. Teena with Pleasant Holidays was amazing. I was disappointed in the Coconut Marketplace in front of the resort, many empty vendor spaces and under construction at the same time as part of the resort which added to the construction noise. Trying to get out of the drive was intense if needing to turn left.
Genuine Expedia guest review
Other trip Jul 23, 2014
Tamara
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Wonderful ocean front room is well worth the small rate increase. Small pool was available if you need it but really who does unless you have kids. Beach is not good for swimming but we loved Moloa'a beach.
Genuine Expedia guest review
Other trip Jul 21, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel for the price. Great amenities & beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We only stayed for one night, but would certainly stay more nights in a future visit. The hotel staff was lovely to work with and the amenities at the hotel, such as free wifi and free DVD rentals were a definite bonus.
Genuine Expedia guest review
Other trip Jul 19, 2014
Ann
US
4.0 / 5Excellent
"Nice hotel close to beach"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Good location , close to airport, and great location as a starting point to go sightseeing
Genuine Expedia guest review
Other trip Jul 18, 2014
judy
US
4.0 / 5Excellent
"Great location, too bad construction was going on"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We were in one of the renovated rooms, so everything was clean and pretty new. Nice size bathroom. The kitchenette was basic (microwave, fridge, dishes), but there are grills outside that you can use. I wasn't too happy with having to pay a daily fee, but it was nice to have DVD and games rental included when you have an 11 year old. The grounds were well kept and pretty with all the flowers. There's a laundry facility which is very practical, mostly after a hike in the mud. However, no sleeping in for us as the building next door was being renovated and work started a 7:00 am. We discovered that there was a way to adjust the AC as we were checking the room a last time before leaving: the remote had fallen behind the TV! Overall, it was a good value for the price and I'd stay there again. I would just check with the hotel that no construction is going on at the time of our visit.
Genuine Expedia guest review
Other trip Jul 16, 2014
Catherine
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice hotel with very comfortable beds. Great location. But don't forget to add $20 to the price for their resort fee which they charge when you check in.
Genuine Hotels.com guest review
1 night trip with friends Jul 9, 2014
Todd
US
5.0 / 5Outstanding
"close proximity to everything."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
A beautiful place to stay, close to the beach restaurants close buy also staff was wonderful. We celebrated our 25th wedding anniversary on the trip and is was a much needed vacation.
Genuine Expedia guest review
Other trip Jul 4, 2014
michelle, jim
US
3.0 / 5Good
"Mixed bag"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    5.0
The hotel is in an excellent location with easy walking distance to markets and restaurants. The beach? That is right out my front door. I'm listening to the waves as I type. Ahhh...the offshore breeze while I sip my coffee. The staff is welcoming and helpful. The room has a fridge, microwave, and coffee machine and sink. It comes supplied with dishes and utensils which is awesome. That being said...it is a 3 star hotel in all its glory. Not everything in the room functions, tub stopper is broken, light bulb out on the night stand, screen door has holes and rust is evident. Exactly what I ordered and expected and not a concern for this traveler...well the tub stopper maybe. Taking a bath is one of life's pleasures after all. What irritates me most is having to concede to amenity fee of nearly twenty dollars a day for items that are usually gratis. For example the fee covers Local and toll free calls...really toll free but not for me? I'd be happier if the fee covered coffee refills for the in room machine, but it doesn't This amenity fee was not mentioned in the room rate and is separate and in addition to your room charge. The hotel only gives free breakfast Mon-Fri and it is unimpressive. I would book this hotel again, but first I would shop around a little more and see if spending a bit more money gets you a better deal in the long run.
Genuine Hotels.com guest review
10 night trip Jun 27, 2014
Skyjamr
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Loved the location. The view was beautiful. The room was clean, bed comfortable. Staff was wonderful. Grounds were well kept and improvements to the buildings were being made-It has to be done some time! There was no noise pollution related to the repairs going on. House keeping was excellent.
Genuine Expedia guest review
Other trip Jun 23, 2014
Roxanne
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
We only stayed one night because our flight changed and we got to Kauai a day earlier than originally planned. It was a great location with shops and eating witinin walking distance. Had both a pool and the ocean. The only negative thing was that we were told we had rooms with 2 queen beds and the beds were actually fullsize and not queen sized beds. Other than that, we all had a great stay and staff was very friendly.
Genuine Hotels.com guest review
1 night family trip Jun 8, 2014
Family Vacation
US
5.0 / 5Outstanding
"Excellent stay at the Aston!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We had a tremendous time on Kauai. The Aston Islander on the Beach was perfect resort for us. Got exactly what we were hoping for for the money. We reserved an ocean front room and enjoyed the patio every single day. The pool was nice and the pool bar was tremendous! Very relaxing, excellent prices and nice informative staff. The location was perfect. We traveled around the island past Hanama Bay on one day found a tremendous beach. On another day we traveled to Wiamea Canyon. From one side to the other and the location of this hotel allowed us to enjoy the entire island. Met several people who stay here every year. Went to some very nice high end restaurants near by, got a few groceries and also went to the smaller restaurants out front in the Cocoanut Market Place for some cheap local eats that were great and handy!!! Absolutely loved it.
Genuine Expedia guest review
Other trip Jun 15, 2014
Tonya & Mike
US
5.0 / 5Outstanding
"Really nice staff"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location.. nice pool and its on the beach!
Genuine Hotels.com guest review
1 night trip Jun 8, 2014
A Traveler
US
5.0 / 5Outstanding
"Great getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I recommend highly getting an ocean front room. Just an awesome experience. The room was small but very clean with comfortable bed. But the views and the beach is the reason to stay.
Genuine Hotels.com guest review
6 night romance trip May 20, 2014
A Traveler
US
4.0 / 5Excellent
"Nice location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Great location . Vary nice views . Do the hikes , there free and you will see the most beautiful views of the Napali coast.
Genuine Expedia guest review
Other trip May 28, 2014
Dan
US
4.0 / 5Excellent
"Great Price and location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Other than the hotel being a little older and bed was hard it was great. Staff was amazing there especially the front desk people and Dan (bartender) Sunday/Mondays only. First smell when walking into room was being clean with light cleaning supplies odor behind. I was great to know everything was clean and you could tell. I would recommend this hotel anytime. Great location and the savings from here allows you to spend more shopping or things to do.
Genuine Hotels.com guest review
4 night trip May 18, 2014
Jason
US
5.0 / 5Outstanding
"Beautiful condo and fantastic staff!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were pleasantly surprised considering the price. It was so nice to be so centrally located on the island and having stores so close for shopping was great too!
Genuine Expedia guest review
Other trip May 13, 2014
A Traveler
US
5.0 / 5Outstanding
"great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
location is close to lots of things to do nice pool very friendly staff
Genuine Expedia guest review
Other trip May 7, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel for the money, right on the beach."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The desk staff and concierge were super friendly. Our room was cute and steps from the beach. It wasn't luxury, but above average and we didn't spend much time at the hotel anyway. The pool was small.
Genuine Expedia guest review
Other trip May 4, 2014
josh
US
3.0 / 5Good
"this hotel is good for the price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
the hotel was good but there is not any food for the breakfast and they should offer the jurassic park movie because it was filmed there.
Genuine Expedia guest review
Other trip May 4, 2014
joelle
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Beautiful hotel, staff was very helpful and friendly, located right on the beach, next to a strip mall with shops and restaurants, also next to Rainbow Kayak tours which was incredible. Room had fridge and microwave, PS3, free movie/video game rental, concierge to help plan your daily activities.
Genuine Expedia guest review
Other trip May 3, 2014
A Traveler
US
5.0 / 5Outstanding
"Loved the location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We really liked our stay at the Aston Islander on the Beach in Kapaa on the island of Kauai. It was on the beach, the Coconut shopping center was across the parking lot, and there was a lovely outdoor restaurant next to the resort. The room was clean and the desk clerks were very friendly. We will stay there again if the opportunity arises.
Genuine Hotels.com guest review
1 night trip Apr 3, 2014
Lois
US
4.0 / 5Excellent
"Lodging on the beach- centrally located."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Staff great- very honest. We left a phone charger, they notified us & forwarded it on. Problems with key card not working the first few days. Local activities in pm- ukulele & bracelet making. Local fresh fruit in am along with Kauai coffee & pog. Local entertainment at poolside bar on Sat pm.
Genuine Expedia guest review
Other trip Apr 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Great resort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff was friendly and so helpful. We got upgraded from an Ocean View to and Ocean Front for only $10 more per night. Free DVD's and games. Free internet worked great. Would recommend the resort. Loved the chickens!
Genuine Expedia guest review
Other trip Apr 28, 2014
Nana Marie
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Good location for travel to both the west end and north shore. Nice, clean room.
Genuine Expedia guest review
Other trip Apr 27, 2014
Robert
US
2.0 / 5Fair
"vacation experience"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
checking in there was only one person at the desk , he was older and we had a lot of luggage that we had to carry up three floors in the dark , i thought elevators after two floors ?? they advertized free coffee that was suppost to be part of the $18.50 per day expense but they only gave us four pods and after that the pods cost $1.00 each , we went to K mart and bought our own . the tv was a plasma that one side was dark it definately needed to be rerplaced really could not watch it , when i told them about this they said the maintainence would look at this after we checked out , as you know we were there two weeks . the room cleaning service was terrible lumpy bed when she made it and she was always bugging us early even with the do not disturb sign in the lock all in all we stay in Kauai every year for two weeks and this is the worst we have had , not again !!
Genuine Expedia guest review
Other trip Apr 25, 2014
paul & mary
US
4.0 / 5Excellent
"Close to the ocean, and town"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel was doing some maintenance on another building, which mean that I had construction just outside my room. That didn't make for the most relaxing vacation. The staff was very friendly and very helpful, though. Marked the facilities down because of the construction and the cleanliness because with tile floors and being that it's an island where there's probably going to be sand, it would have been nice to have had the floors swept every now and then.
Genuine Expedia guest review
Other trip Apr 25, 2014
Kayli
US
4.0 / 5Excellent
"4/15-4/23"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Nice location, close to everything. The refrigerator in our room had a horrible smell to it. Bought some baking soda but still didn't diminish the smell. Overall great place though
Genuine Expedia guest review
Other trip Apr 24, 2014
A Traveler
US
4.0 / 5Excellent
"Great hotel Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Awesome Stay at this hotel.
Genuine Hotels.com guest review
2 night trip Apr 15, 2014
Michael
US
4.0 / 5Excellent
"Renewed Vows"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Overall the hotel again exceeded my expectations. Now I'm a picky person but I was really impressed with everything. The cleaning staff was great, she made sure our room was very clean and orderly and the front dest person was eager to provide details of breat places to visit and eat. Everyone there shows what real "aloha" is all about. I'll be there again in Oct'14.Mahalo
Genuine Hotels.com guest review
5 night romance trip Apr 13, 2014
Shawn
US
4.0 / 5Excellent
"Worth it for the price"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I was pleasantly surprised by the Aston Islander on the Beach property and location. The staff was friendly and helpful, although service was not as prompt or attentive as I would have preferred (spent five minutes standing at the front desk waiting to check in while the employee counted money without even acknowledging we were standing there). Beyond that, once we WERE greeted I felt the employee was very personable and polite so that helped turn my initial frustration around. The room was very clean and comfortable. I would not recommend this property to anyone who wants to swim or snorkel onsite, but we did have an excellent view of some sea turtles swimming near the shore from the beach. The pool was very basic and not heated, but warm enough from the sunlight during the day time. For the relatively reasonable price, I would stay here again.
Genuine Expedia guest review
Other trip Apr 19, 2014
Chelsea
US
5.0 / 5Outstanding
"Nice location, some ocean front/view rooms"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Booked ocean front room. Initially assigned partial ocean view room billed as ocean front. After insisting on ocean front room as reserved, given great, ground floor ocean front room, just steps from the ocean. $18 convenience fee is inappropriate. In room coffee had to be purchased from front desk. Pool towels had to be signed for and returned to front desk.
Genuine Expedia guest review
Other trip Apr 17, 2014
Steven
US
3.0 / 5Good
"Relaxing and refreshing hotel stay."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Arrived early. The room was ready and we did not have to wait. It was a basic room, but met all our needs. We had a partial ocean view. Sitting on the patio provided a full ocean view for us. The staff was friendly and pleasant. Good family resort. Only suggestion I have would be new beds. Overall stay was good. Would come back.
Genuine Expedia guest review
Other trip Apr 16, 2014
A Traveler
US
3.0 / 5Good
"Close to beach, moderate place, clean"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Didn't use any of the amenities they offered. Went to their beach several times. Room clean.
Genuine Expedia guest review
Other trip Apr 8, 2014
A Traveler
US
5.0 / 5Outstanding
"Good things happening here!!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is our second trip to Kauai and Aston Islander. The first trip was 6 nights and was perfect! They were doing some minor construction then to, but with all that salt, they probably have to do it all year. Either way it was hardly even noticeable. The grounds are very well kept and rooms are clean! I felt good about going barefoot. The second time was just as nice but they now have an amenities fee? It includes wi-fi, coffee ( 2 packets per day) and a newspaper and dvd rentals.All for the low price of 18 something a day?!?! What if you dont drink coffee? Our wi-fi never worked and we talked to 4 other couples that had the same issue. Im in hawaii, why am i inside watching movies? So that leaves me an $18 paper a day?! U cant opt out either. I would have felt better having them just add it in to room rate because even then they would still have a great deal! Great atmosphere and great location.. Have racomended to lots of others. Very kid friendly and lots to do. That is all.
Genuine Expedia guest review
Other trip Apr 7, 2014
Amy
US
4.0 / 5Excellent
"Solid choice"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Convenient location. Good eats a short walk away and central to all the island sights. Quiet and comfortable.
Genuine Hotels.com guest review
3 night romance trip Mar 24, 2014
BruinBob
US
4.0 / 5Excellent
"Good room. Bad weather."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Room was awesome. Right off the beach. Wasn't their fault it rained the whole time we were there.
Genuine Expedia guest review
Other trip Mar 19, 2014
mark
US
4.0 / 5Excellent
"Satisfied customer"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We were perfectly happy with the Aston Islander. We got an oceanfront room which really was steps from the beach. Everything we needed was in room including small kitchen area. Everything was very clean and well kept. Theres a small shopping center a short walk away that comes in handy if you're too tired to drive around town. My only negative or warning would be that there was an extra $18.75 a night "resort" charge....even if you're not using any extra services and this isn't a luxury resort.
Genuine Hotels.com guest review
2 night trip Mar 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice ocean front hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Great Guest Service very kind and personable. Great daily outings close by.
Genuine Expedia guest review
Other trip Mar 11, 2014
D
US
4.0 / 5Excellent
"Good value for your money"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Quiet and relaxing experience well located for several day tours. Mini mall across the street was added convenience. Enjoyed it very much!
Genuine Expedia guest review
Other trip Mar 5, 2014
bob
US
3.0 / 5Good
"Hotel right on the beach"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Delta Airlines cancelled our arrival flight due to winter weather. So we arrived a day later than was reserved. We asked for a refund for the missing day and the hotel refused. They told us "you paid Expedia, not us. Get your refund from them." It rained and was overcast all six days of our visit. The hotel doesn't perform well under those circumstances. They cancelled poolside entertainments. They charged an activity fee but of course there were no activities. Everything was a bit skimpy. Small towels. Slightly under-furnished and under-equipped rooms. The staff was not much help. We asked for directions to a restaurant in a nearby town and they sent us on a wild goose chase.
Genuine Expedia guest review
Other trip Feb 27, 2014
A Traveler
US
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