The room is very old and everything is about to fall apart. Smell bad in the room, and furniture is very old too. AC didn't work well, no elevators, starewells are very dirty.Overall, this is worse experience I had. I paid 5 start hotel price, and had a one star room.Genuine Hotels.com guest review
"Travel agent /cna"
One of the worst place I ever ben in my life I ask for a none smoke room they give mi a smoking room and the room was very dirty smell terrible the bathroom was horrible not even with a slipper will walk in the tub didn't use the place they refuse to refund my money they need to get a bether clean people very unhappy gues I know this will not be publish […] this sincerely very desapoint Read moreGenuine Hotels.com guest review
I didn't have any problem I was very satisfied with my stay. I would to receive discount coupons in the near futureGenuine Hotels.com guest review
The people next door had a huge party and woke up my daughters several times ! I understand that can not be controlled but when I did call to complain the lady told me we keep getting calls but we arnt sure where it's coming from call the cops! EVEN THOUGH SHE ASKED ME WHAT ROOM I WAS IN AND SHE ASKED WHAT ROOM THEY WERE IN !!! I was highly upset and […] I didn't call the cops because she should have done her job ! The rooms were ok the bathroom wasn't clean but other then that room was perfect for the price ! Read moreGenuine Hotels.com guest review
"Run down, nice pool"
The rooms need a good deep cleaning, maintenance and updating. The pool, lobby, and breakfast was nice. Not bad for the rate per night but rate went up to over double the weekday rate for Friday and Saturday. We didn't stay those nights! Close to the airport, 15 from Norfolk Naval Base, 30 min from Virginia Beach.Genuine Hotels.com guest review
"Get away for a few days!"
This hotel needs more updates. Put some money back into the business. New flooring, lien, tv's. Also, cleaning around the outside always help. It can be a great place to stay. Have stayed in worse.Genuine Hotels.com guest review
Never again will I stay in or around that RamadaGenuine Hotels.com guest review
"It is a DUMP stay away!!!!!"
This place is FILTHY! The lobby, the cigarette encrusted walkways, there is clumps of food stuck to the carpet, the lamps and night stand. The lights inside and outside the bathroom and the enterance do not work. You can see the dirt on the clock which can't be plugged in because that is the only outlet in the room that works, ink stains on the sheets. […] The smell!!! I would not let my kids walk barefoot in this place. Not to mention the surly staff. Read moreGenuine Hotels.com guest review
The housekeeping rushes you off the property, two lady's stood outside my room and told me I had to go cause they was waiting on me to go home! The lady's bam on door three times before check out, this was very disturbing and disrespectful. This made me never want to stay again!Genuine Hotels.com guest review
"Horrible customer service"
The agent for hotels.com was very Excellent very helpful after having a terrible experiance at the Days Inn the went to work to assist me in my room at the Ramada. The front desk clerk was very rude not helpful he made me wait 45 minutes to get checked in after driving 12 hours to get there. The staff at hotels.com stayed on the phone with me the whole […] time to make sure I had a room. Read moreGenuine Hotels.com guest review
"Pictures can be deceiving"
It looks a lot better in pics. The room feels like there a sticky residue on every surface. The service was ok but i wouldn't recommend this hotel to anyone, there is a nice holiday inn across the street so go there and dish out more money, in this case you get what you pay for.Genuine Hotels.com guest review
"Pretty Good, You get what you pay for.."
This hotel was located only 20 minutes away from the beach. It was definitely bleach clean and came with a nice fridge and microwave to use which came in handy. It also was near plenty of food and shopping like walmart and target and SONIC. It wasn't the greatest looking place but for the money i paid it was well worth the weekend getaway planned at […] the last minute to go to the beach. the only down side is that the bed is hard as heck and some of the features like the tv are a little outdated. Read moreGenuine Hotels.com guest review
"Affordable Price but not too Quiet"
I mostly enjoyed my stay at this hotel however the toilet chain that connects the bowl and the flusher and lifts up to let the water out kept breaking and maintenance had to be called. The walls are very thin and you could hear everything that was happening in the walls and outside of the hotel room. I would return to this hotel because overall my stay […] was comfortable. As long as there are no bedbugs and it is pretty clean I am fine. I travel with my own pillow and blanket. Read moreGenuine Hotels.com guest review
"close to airport"
I would never stay there again. It smelled like mildew all night long, it made it difficult to sleep. The ONLY good thing was the closeness to the airport.Genuine Hotels.com guest review
Bad experience bedbugsGenuine Hotels.com guest review
you could smell urine in the room it was not good, but I knew it would be my last night at ramada. And I was charge an extra $10.00.Genuine Hotels.com guest review
NOT VERY GOOD, WILL NEVER SAY THERE AGAIN!Genuine Hotels.com guest review
The hotel only rates 2 stars.Genuine Hotels.com guest review
My Stay at this Hotel was horrible for the new year and I WILL NOT EVER STAY HERE AGAIN!!! No wonder it wasn't that many cars and people staying They need to close this hotel and gaunt it out and redo it .Genuine Hotels.com guest review
"Stay During Hurricane Sandy"
Good Value, Nice Staff and very accomodating during Hurricane Sandy. Ending up staying 2 nighhtsGenuine Hotels.com guest review
This Ramada is old, looks old, needs paint in the bathroom, old TV, old clothes hanger, etc. But, the staff was polite and helpful, the room was clean, the shower was fine, the area felt safe and was easy to find. Very good choice for a cheap stay in Norfolk.Genuine Hotels.com guest review
Had two problems when I got there The reservation was not there when I got there for check in but they did find it I think they were having computer problems The next thing the frigerator was making a noise and keeping me up from going to sleep so I just unplug itGenuine Hotels.com guest review
"Staff Lies & Can't Tell Time"
I reserved a room for 2 nights. None of the 4 lobby employees wanted to check me in. The room smelled funny & the bedspread was rumpled. Some shower tiles look like someone tried to punch them in. The shower water was FREEZING. I requested a new room. The woman behind the desk says I should just run the water for 10 minutes and it will improve. I told […] her that I already had the water running for 15 minutes and already tried to shower. She said I dirtied the room and she can't move me b/c the hotel is booked solid. Maybe she didn't realize that I have EYES & that I was staying the night as well, cuz the parking lot was over 2/3 EMPTY all night, & all weekend. The woman lied to my face b/c she was too lazy to issue me a different room key. But I was already pre-paid so I hung around for the rest of my stay. On Sat I went out for awhile but when I got back to the hotel my room key had been deactivated & I had to go back to the lobby to turn it on again. They KNEW I was staying for two nights but only activated my key for one! Check-out time here is noon, but on Sunday morning housekeeping knocked on my door 3 times in an hour and I felt like they were trying to rush me out. Check-out is at noon, so don't come to my room until NOON. Do NOT stay here! I never will again. Read moreGenuine Hotels.com guest review
"Not clean don't do repairs"
Convenient location. Broken lamp I asked to have repaired 3 times. They never came. A woman a the pool said that her daughter wet the bed. She asked a dozen times to have the sheets changed and offered to pay. Housekeeping never showed. Poor housekeeping. Bathroom door wouldn't close. Room needed painting or walls washed. I would not stay here agai […] n. Read moreGenuine Hotels.com guest review
Dirty, ac not cold, old run downGenuine Hotels.com guest review
"Close to the airport and good enough."
I was looking for an inexpensive hotel near the airport and I didn't need anything fancy...just a clean, comfortable room. This one fit the bill. Not much to eat nearby and they don't have a shuttle, but they DO have a free breakfast that was good enough.Genuine Hotels.com guest review
All amenities were sufficient and staff was helpful.Genuine Hotels.com guest review
Great bargain. was skeptical when arrived and saw front desk. But hotel room was worth the price. quieter than I thought and pool area was extremely nice. breakfast left a lot to be desired.Genuine Hotels.com guest review
There was some sort of leak in the toilet, so that about every 5 minutes the tank would re-fill. It was quite loud so I could hear it everywhere in the room. It was late at night so I did not wish for a repairman to come. Instead, I shut off the water supply for the night so that I didn't have to hear the toilet re-filling all night long.Genuine Hotels.com guest review
hotel was dirty and needed quite a bit of maintenance; especially in the bathroomsGenuine Hotels.com guest review
The hotel staff were pleasant however, I will not spend my money at another Ramada Hotel. Condition of the room was horrible. the room was tiny, the lighing in the room was poor which made the carpet and the walls look dirty. Had me looking for spiders all-over the room. The room did look clean but, the sheets had 50 million wrinkles and there were […] permanent stains in the sheets. Management should really invest in purchasing new linens. The air conditioner made unwanted loud noises. People hung out until 2am talking, laughing which made me feel unsafe. Now I understand why the police was patroling the parking lot when I arrive. Needless to say, my two night stay became a one night stay. This Hotel really need a major up-grade. ASAP Call Hotel Impossible. I know you see the show. Read moreGenuine Hotels.com guest review
Convenient but......we won't stay there again. We had a 6AM departure from ORF, live on the Peninsula and didn't want to fight the HR Bridge-Tunnel traffic. All vending machines I saw were O.O.C. and only one of two ice machines worked. After two hours in the room, I discovered my bare feet were filthy dirty. The bathroom was in poor condition w/ rust, […] stains and peeling wall paper. It was a "Non-Smoking" room but I moved a night stand to plug in the alarm clock and found a lot of cigarette ashes. Yes, the price was reasonable but you get for what you pay. Read moreGenuine Hotels.com guest review
"Wouldn't stay again"
Rooms are outdated and fairly small. Good price, but wouldn't stay here again.Genuine Hotels.com guest review
"Never Again will a stay at a Ramada property."
The outside of the hotel smelled like urine. There were hotel guet lounging on the outside. The room was extremely hot and smelled pretty bad.Genuine Hotels.com guest review
"nice older hotel"
The location was convenient and I was even able to get a jog in, in the surrounding neighborhood. The hotel staff was very friendly. Even the hotel is older but clean. Definetly worth the price.Genuine Hotels.com guest review
"not bad it all."
nice.Genuine Hotels.com guest review
"Convenient to airport."
The first night there was a teenage grad party til 4:00 a.m., the pillows were like crumbled newspaper, the air conditioner ran on and off all night long, regardless to say, there was not much sleep. On the return trip, there was a dirty sock left on the floor and the couple in the next room shouted and argued all night long and sounded like they were […] physically shoving each other around the room, again, not much sleep. The purpose of our stay was to shower, rest, and resume our travels. The shower was accomplished. Read moreGenuine Hotels.com guest review
"Don't stay there"
The first room had a sopping wet and smelly carpet and no batteries in the smoke alarm. We complained and they put us in another room. The maintenance guy was great and very understanding that the room was unsatisfactory and let us see the 2nd room before moving to it. He was the one who seemed to want to take care of us. I have a feeling the desk people […] couldn't have cared less. The bathroom was fine, the comforter was nasty. The neighborhood is ok but we fully expected to hear gunshots or see drug deals going on in the parking lot. Ramada can do much better than this and SHOULD do better. Read moreGenuine Hotels.com guest review
"Fine for what we needed"
This hotel is relatively clean and is located in an area that is close to where we are doing work. The rates were low when we stayed, so it was perfect for our business needs.Genuine Hotels.com guest review
This room was not clean nor did it have any clean sheets or towelsGenuine Hotels.com guest review
I specifically requested to have a room on the first floor due to knee injury and use of crutches it was a must that I stay on first floor level. I get there and my room was given to an elderly customer. I paid for a King size bed rood and they tried to offer me a double bed so my reply to that was why couldn't you give that room to the elderly instead. […] I specifically asked therefore I was not overall happy with my stay. I had to walk up two flights of stairs with a torn ACL and Meniscus I was in a lot of pain and traveling for 14hrs all I wanted was a room on the first floor!!!. Never again! Read moreGenuine Hotels.com guest review
"RAMADA DUMP!, BUGS AND NO AC!"
This place was a dump. The air conditioning did not work and when the maintenance guy pulled out the filters he said they looked like they had not been changed in years. I also woke up and had to kill roaches in the bathroom. STAY AWAY FROM THIS PLACE!Genuine Hotels.com guest review
"Waste of money"
Didn't end up staying. It was so dirty I had to book a room at another hotel rigt when we got into the room because my fiancée and I were not about to travel from Los Angeles to sleep in a bed with burn holes throughout. Also the walls weren't walls at all. Just wall paper covering up holes. I just about fell through when I leaned up against it. Thought […] the wall was the least gross but nope equally as neglected. To top it off a working girl approached my fiancée in the parking lot. Not kidding. What a joke of a hotel. Go stay anywhere else!!! Read moreGenuine Hotels.com guest review
"Treatment was horrible."
I had to come home to attend a family member funeral and I selected this place based on the location. Had I known the level of customer service was that bad I would have stayed at a further location. To make a long story short below is a list of disappointments. When asked for towels that were forgotten I was told to wait until house keeping arrives […] comes in. when I c Read moreGenuine Hotels.com guest review
"Great Location! Room, not so much! Adequate."
Location is great. Check in staff friendly, efficient and responsive to request. The hotel lobby looks like a gas station store. The room is adequate but very dated. The wall paper is buckling and showing signs of age and need of replacement. The bed spread had visible signs of cigarette burns. The room is not conducive to sitting around in. I was totally […] surprised at the deteriorating conditions. I stayed in this same hotel ten years ago. The management needs to spend some time/ money and make improvements. Read moreGenuine Hotels.com guest review
The hotel had transient type people who hung out in the parking lot drinking and grilling. I did not feel it was a safe environment.Genuine Hotels.com guest review
"Very Convenient Location"
Hotel shows it's age, but is very clean and cozy. Staff was very courteous and the location is great! Will definitely stay agin.Genuine Hotels.com guest review
Small gnats in the room...could have been fruit flies. Upon leaving at 4:30 AM to go to my car to head to the airport, 2 police cars pulled up and four officers got out. This was not what I would consider a safe place to stay, Would never stay here again and question the safety of all guests. I was warned upon check in to make certain to lock my door […] when I left because if anything is found missing from my room it would be charged to me. Scary place! Read moreGenuine Hotels.com guest review
No hot water.Genuine Hotels.com guest review
"Front Desk Stupidity"
Check-in took almost an hour because my hotelscom account has my first name "Bill" and my driver license and credit cards have my first name as William. Two front desk personnel could not understand this and jacked me around for nearly an hour. Reservation made the day prior, matching ID, home address, credit card charged for reservation, etc. all in […] hand. They called hotelscom and insisted they fax a copy of something, either my account info or reservation. They had my reservation as they had showed it to me. After 45 minutes I called hotelscom while they were still on the phone with them. 10 minutes into my call the acct rep told me to return to the front desk and that I should be able to now get my room key. He also stated that "these people are very difficult to deal with" and it has been noted. And for a minute I thought I was dealing with the TSA! Read moreGenuine Hotels.com guest review
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