"close to dad"
Best breakfast for a hotel. Coffee was not best , but they never are . Room was clean and comfortable but fan in bath sounded like a plane taking flight, we just didn't turn it back on. Would stay here anytime.Genuine Hotels.com guest review
The owners have put a lot of work into rehabbing this classic motel. The service was great and the room was clean. The location is good, if you're there for lake activities. However there aren't many restaurants, gas stations or stores nearby. Come with your own food cause the rooms have fridges and microwaves!Genuine Hotels.com guest review
"Very helpful staff"
I enjoyed my stay and would stay there againGenuine Hotels.com guest review
"Flagship Inn Stay"
i enjoyed my stay at the Flagship Inn. The rooms were very clean and the staff were very courteous and friendly. i will definitely stay there again!Genuine Hotels.com guest review
Overall pretty nice hotel Rooms were clean and comfy ac worked well. Breakfast is all cold food besides hot water and toaster. All the food was freshGenuine Hotels.com guest review
"A hidden gem"
07/23/14 David B Waco
The Internet price was relatively low - $79 - so we checked Tripadvisor rating - 4.5 - and decided to try it. Thought we had made a mistake - only one car in the parking lot (6 cars in the back lot, but couldn't see them) . Was late arriving - lobby closed 11pm but a cell phone at the door to call (24/7). An immaculately dressed gentleman came down, let us into a beautiful lobby, registered us, took our breakfast order (free delivery to the room) and directed us to our room (2 story bldg/ about 50 or so rooms). The room was big, clean, comfortable. For a large family, had a door to an adjoining room. Seems like few people on weekdays, but was sold out for the weekend. The lake was down to almost dry land in that part and had been for years. Pool was bright, blue and clean. Still renovating but close to done. My choice of a place to stay anytime I'm in the neighborhood.
"A nice, clean and restful place to stay by Lake Brownwood."
07/22/14 RRM8 Fredericksburg, Texas
We've stayed here several times and have always had a good experience. The rooms are clean, the staff is helpful, and the pool is refreshing. We'll be coming back again whenever we need a place to stay in the vicinity.
07/10/14 Roxann3henkes San antonio
We got the pleasure of staying at this wonderful place unexpectedly. The staff were so friendly and went above and beyond! I can honestly say I have stayed at some really expensive hotels in San Antonio and Houston and not received this type of GREAT service! The rooms were clean, cool, and big! I couldn't have asked for a better 3 night stay. Luis was such a blessing the night we checked in. ~ Thank you!!! And Clark drove to the little store and bought my daughter some chocolate milk because they had run out...where else would anyone do that...nowhere! This is a great little hotel and I will be staying there again!!!!
"Great place to stay!"
07/07/14 AmberKincheloe Carlsbad, New Mexico, United States
Came into town to spend time with extended family, and had a problem with the Budget Inn in Brownwood renting our room to us and someone else at the same time. Came back to find the other people in our room doing drugs. Went to the Flagship Inn at almost one in the morning and they accommodated us with no fuss. The rooms are very clean and well maintained. Staff is very pleasant.
"Very Friendly and Helpful staff"
07/07/14 Thelma D San Antonio, Texas
All of the staff were very helpful and very friendly and were more than happy to take care of everything very professionally. We were very pleased with the entire stay and highly recommend this hotel, The room attendant, Morjorie was exceptional.
04/15/14 Julie L Richardson, Texas
Recently stayed here for a wedding. The rooms were clean. The staff was extremely friendly! The staff even had an early Easter Egg hunt in the lobby for the kids. Will stay there again when traveling to the area. Highly recommend this hotel especially for the price.
"Management gave partial refund after multiple maintenance and housekeeping problems"
04/13/14 Two_Wilsons East Texas
We arrived late in the evening for a one-night stay. Our problems, in the order we discovered them: - smoke detector off the wall, dangling by its wires; - toilet seat unbolted from the toilet; - bed that made a "boing" noise when I rolled over; - wireless internet signal too weak to work; - no separate blanket for the bed (we used the bedspread as a blanket); - nightstand not next to the bed but about 5 feet away, apparently because of a too-short extension cord; - bed with a sag in its center that made us roll into each other; - tub stopper that, when lifted, came off in the hand; - shower curtain not cleaned: when it was pulled into the tub, someone else's hair floated in the tub water. The next morning, I discussed these problems with the management. Management offered an apology and a $20 adjustment. After further discussion, management and I agreed on a 50% discount.
"Wonderful place to stay if you want peace and quiet."
03/20/14 jkitchens79 Arlington, Texas
I recently stayed at the Flagship Inn on the dates of 03/7/14 - 03-9/14. When I initially called and made the reservation, I booked a king smoking room on the 2nd floor. One week before I was scheduled to arrive I got a call from a very nice lady that said one of their long term customers had extended his stay and they were booked due to a wedding and track meet in town. She offered to upgrade me to a Queen Jacuzzi Suite for the same 69.00 for the King. I was absolutely impressed that they not only called me but upgraded my room at no additional cost. I had a great experience with all the staff. I talked to the manager of the hotel the day I checked in and he told me about the renovations that went on. The Jacuzzi is nice and I recommend staying in one if you can. The rooms have ceramic tiles floors, which is unusual and they are beautiful. The rooms are such that you don't hear anyone walking around upstairs or hear the people in the room next to you. Living in Arlington, I like to get out in the country and find a nice quiet place to stay and I will definitely come back to Flagship Inn. I enjoyed watching the sunset over the lake and watching ducks swim in the lake. The room was nicer than any room I have been in at any "chain" hotel. I will not stay anywhere else but Flagship Inn.
"Flagship is just what I was looking for!"
02/17/14 RollingJrab Oklahoma City, Oklahoma
Let me start off with the price. The price was excellent! Compared to most other hotels around the Brownwood are! A hotel at 69$(prices fluctuate) is an A+ In my book for this quality. The location is a few miles away from town. That's the only negative thins I can think of. The rooms and cleanliness exceeded my goals. Walking into the room I was honestly breathless for the value! Service Was amazing as well
"Great stay, great service"
12/04/13 iabernathy Austin, Texas
Passing through Brownwood on my way to Austin, I chose the Flagship Inn due to its extremely affordable rate (competitive with all chain hotels/motels in area). The staff was extremely courteous, greeted me by name, and even helped me to jump my truck when the battery was dead in the morning. The room itself was spacious, clean, and modern. Would highly recommend to anyone passing through the Brownwood area.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews