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  • Hyatt Regency Boston
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All hotels in Boston, Massachusetts, United States
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1 room,  2 adults 
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Room 1:

Hyatt Regency Boston - Boston

42.35339, -71.061157
4 stars
One Avenue De Lafayette, Boston, MA, 02111 United States ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $195
available on 05/29/13
Price Match Guarantee
4.2 634 5

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    Landmarks near Hyatt Regency Boston

    • Boston Opera House Hotels - Boston 100 yards
    • Theatre District - Downtown Crossing Hotels - Boston 160 yards
    • Downtown Crossing Station Hotels - Boston 250 yards
    • Boylston Station Hotels - Boston 320 yards
    • Orpheum Theater Hotels - Boston 330 yards
    • All landmarks in Boston

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    Overview of Hyatt Regency Boston - Boston

    Location.
    The Hyatt Regency Boston is located across the street from the Opera House in Boston's theater district, next to Downtown Crossing and just 1 block from Macy's department store and the Park Street Station. Boston Common, the Freedom Trail, and the financial district are located 2 blocks away.

    Hotel Features.
    This property is built around 4 terraced atria, while the third-floor lobby features marble floors accented with area rugs and greenery. Avenue One restaurant serves contemporary American cuisine within an informal setting. The Lobby Lounge prepares martinis and serves wines, beers and spirits. Live bands perform in the lounge seasonally, and guests can find complimentary newspapers in the lobby. The 24-hour business center houses 5 computer stations and is staffed during business hours. A total of 30,000 square feet of function space includes a grand ballroom, open-air terraces and 21 individual rooms. Wireless Internet access is available throughout the hotel (surcharge).

    Recreational amenities include a complimentary, 24-hour fitness facility that houses a dry sauna, a eucalyptus steam room, television-mounted cardiovascular equipment, weight-training machines and yoga balls. Personal training is available for a surcharge. Massages, manicures, and pedicures are available with advanced registration (surcharge). A sundeck adjoins an indoor lap pool.

    Guestrooms.
    This 22-story property offers 500 nonsmoking guestrooms equipped with wireless Internet access (surcharge), and flat-screen televisions. Hyatt Grand Beds feature 250-thread count linens, an array of European roll and throw pillows, and down duvets. Cherry-wood furniture complements earth-tone color schemes. Marble-clad bathrooms contain makeup mirrors, bathrobes and shower/tub combinations. Rooms contain coffeemakers and minibars.

    This is a smoke-free property.

    Image of Hyatt Regency Boston, Boston
    4.2 out of 5 Excellent (634 reviews)
    (Neighborhood average 4.3)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    I have stayed here a couple of times. Everything is great but I love the gym, stream room and the amazing lap pool! by a Hotels.com guest on 05/05/13

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    Corner Room

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    1 king bed. Pillowtop mattress/cotton sheets. City view. 400 square feet. Desk. Wireless high-speed Internet access (surcharge). High-definition TV with premium cable channels and pay movies. iPod docking station. CD player. Coffee/tea maker and minibar. Hair dryer. Iron/ironing board. Rollaway beds available. Nonsmoking.

    Room Details

    • Air conditioning
    • Bathrobes
    • Blackout drapes/curtains
    • CD player
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Down blanket
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • Hair dryer
    • In-room massage available
    • Iron/ironing board
    • Minibar
    • Multi-line phone
    • Pay movies
    • Premium bedding
    • Premium TV channels
    • Shower/tub combination
    • Turndown service (on request)
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Window opens

    Lafayette Suite

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    1 king Grand Bed with pillowtop mattress, cotton sheets. Large windows with city view. Approximately 530 square feet. French doors lead to separate living area. Contemporary furnishings. Sofa, upholstered armchair, desk, and selection of books. Complimentary wireless Internet access. 42" Flat-screen high-definition cable/satellite TV with pay movies. iPod docking station. CD player. Sony PlayStation. Multi-line speakerphone with voice mail. Coffeemaker. Minibar. Climate control. Complimentary morning New York Times. Granite bath with curved shower rod, Neutrogena products, and bathrobes. Nonsmoking.

    Room Details

    • Air conditioning
    • Bathrobes
    • Blackout drapes/curtains
    • CD player
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Down blanket
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • Hair dryer
    • In-room massage available
    • Iron/ironing board
    • Minibar
    • Multi-line phone
    • Pay movies
    • Premium bedding
    • Premium TV channels
    • Shower/tub combination
    • Turndown service (on request)
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Window opens

    Standard room with 1 king bed

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    This room has 1 king bed. 235 square feet. Premium bedding includes down blanket. Desk. CD player. 37-inch HD flat-panel television with premium cable/satellite channels, video-game console, and pay movies. Wireless Internet access (surcharge). Minibar. Shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Bathrobes. Air conditioning. Rollaway beds are available. Non-Smoking.

    Room Details

    • Air conditioning
    • Bathrobes
    • Blackout drapes/curtains
    • CD player
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Down blanket
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • Hair dryer
    • In-room massage available
    • Iron/ironing board
    • Minibar
    • Multi-line phone
    • Pay movies
    • Premium bedding
    • Premium TV channels
    • Shower/tub combination
    • Turndown service (on request)
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Window opens

    Standard room with two double beds

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    2 double beds. 235 square feet. Premium bedding includes down blanket. Desk. CD player. 37-inch HD flat-panel television with premium cable/satellite channels, video-game console, and pay movies. Wireless Internet access (surcharge). Minibar. Shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Bathrobes. Air conditioning. Rollaway beds are available. Non-Smoking.

    Room Details

    • Air conditioning
    • Bathrobes
    • Blackout drapes/curtains
    • CD player
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Down blanket
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • Hair dryer
    • In-room massage available
    • Iron/ironing board
    • Minibar
    • Multi-line phone
    • Pay movies
    • Premium bedding
    • Premium TV channels
    • Shower/tub combination
    • Turndown service (on request)
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Window opens

    Standard room with two double beds

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    This room has 2 double beds. 235 square feet. Premium bedding includes down blanket. Desk. CD player. 37-inch HD flat-panel television with premium cable/satellite channels, video-game console, and pay movies. Wireless Internet access (surcharge). Minibar. Shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Bathrobes. Air conditioning. Rollaway beds are available.

    Room Details

    • Air conditioning
    • Bathrobes
    • Blackout drapes/curtains
    • CD player
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Down blanket
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • Hair dryer
    • In-room massage available
    • Iron/ironing board
    • Minibar
    • Multi-line phone
    • Pay movies
    • Premium bedding
    • Premium TV channels
    • Shower/tub combination
    • Turndown service (on request)
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Window opens

    Business Plan 1 King

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    One king bed. 360 square feet. Contemporary furnishings. Desk. Full breakfast for 1 adult, daily. 1 bottle of water per room, per day. Complimentary wireless and/or wired high-speed Internet access. Complimentary long-distance calls within continental United States, Hawaii, Canada. Complimentary local and toll-free calls. Weekday newspaper delivery. Pressing of one shirt or blouse per day. 25-inch cable/satellite TV with pay movies and video games. Coffeemaker. Minibar. Climate control. Granite bathroom with Neutrogena products. Nonsmoking.

    Room Details

    • Air conditioning
    • Bathrobes
    • Blackout drapes/curtains
    • CD player
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Down blanket
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • Hair dryer
    • In-room massage available
    • Iron/ironing board
    • Minibar
    • Multi-line phone
    • Pay movies
    • Premium bedding
    • Premium TV channels
    • Shower/tub combination
    • Turndown service (on request)
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Window opens

    Business Plan 2 Doubles

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    2 double Grand beds. 360 square feet. Contemporary furnishings. Desk. Full breakfast for one adult, daily. 1 bottle of water per room, per day. Complimentary wireless and/or wired high-speed Internet access. Complimentary long-distance calls within continental United States, Hawaii, Canada. Complimentary local and toll-free calls. Weekday newspaper delivery. Pressing of one shirt or blouse per day. 25-inch cable/satellite TV with pay movies and video games. Coffeemaker. Minibar. Climate control. Granite bathroom with Neutrogena products. Nonsmoking.

    Room Details

    • Air conditioning
    • Bathrobes
    • Blackout drapes/curtains
    • CD player
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Down blanket
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • Hair dryer
    • In-room massage available
    • Iron/ironing board
    • Minibar
    • Multi-line phone
    • Pay movies
    • Premium bedding
    • Premium TV channels
    • Shower/tub combination
    • Turndown service (on request)
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Window opens

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Minimum check-in age is: 21
    • Early departure fee charged
    • Check-out time is: noon
    • Check-in time starts at: 4 PM
    • Pets allowed
    • Pet policy - dogs and cats only
    • Caters to families
    • Caters to groups
    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa

    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

    Amenities

    • General
    • Bar/lounge
    • Designated smoking areas
    • Elevator/lift
    • Gift shops or newsstand
    • Restaurant
    • Shopping on site
    • Smoke-free property
    • Suitable for children
    • Swimming pool - indoor
    • Television in lobby
    • See more facilities
      • 24-hour business center
      • Air-conditioned public areas
      • Ballroom(s)
      • Luggage storage
      • Meeting facilities size (feet) - 30,000
      • Meeting facilities size (meters) - 2787
      • Number of floors - 22
      • Number of meeting/conference rooms - 21
      • Rooftop terrace
      • Self parking (surcharge)
      • Total number of rooms - 500
      • Tours/ticket assistance
      • Valet parking (surcharge)
      • Wired (high-speed) Internet access - surcharge
    • Rooms (all rooms include)
    • Bathrobes
    • Blackout drapes/curtains
    • Clock radio
    • Complimentary toiletries
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • Iron/ironing board
    • Window opens
    • See more room details
      • Air conditioning
      • CD player
      • Coffee/tea maker
      • Daily housekeeping
      • Down blanket
      • Hair dryer
      • In-room massage available
      • Minibar
      • Multi-line phone
      • Pay movies
      • Premium bedding
      • Premium TV channels
      • Shower/tub combination
      • Turndown service (on request)
      • Video-game console
      • Voice mail
      • Wake-up calls
    • Services
    • Parking garage
    • Porter/bellhop
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Sauna
    • Security guard
    • Spa services on site
    • Steam room
    • Tour assistance
    • Wedding services
    • View more services
      • ATM/banking
      • Breakfast available (surcharge)
      • Complimentary newspapers in lobby
      • Concierge desk
      • Currency exchange
      • Doorman/doorwoman
      • Express check-out
      • Health club
      • Massage - spa treatment room(s)
      • Multilingual staff
      • Parking (surcharge)
      • Secure parking
      • Valet parking
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Awards

    • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

    Dining

    Avenue One - A continually updated menu of contemporary New England cuisine served in a relaxed atmosphere. Seafood, poultry, steak, fondues. Extensive wine list. Breakfast, lunch, dinner, pre-theatre menu daily. Avenue One Restaurant and Lounge features seasonal live music entertainment, like jazz music, on Thursday and Friday nights. Enjoy dinner, a light snack, or simply a few cocktails, while listening to the mellifluous sounds of local bands.

    Lafayette Lounge - Martinis, wine, beer, spirits, and cuisine served in a naturally lit, relaxing setting. Seasonal live entertainment.

    Terrace at Avenue One - (Seasonal) The Terrace at Avenue One provides the perfect setting for cocktails, a pre-theatre bite or an evening of relaxation and music under a vast, starry sky. The Terrace is open Tuesday through Friday from 5:00 PM to close, weather permitting. Come enjoy food and drink specials, live entertainment nights, and other special events.

    Recreation

    The complimentary health club at the Hyatt Regency Boston includes a large indoor lap pool, cardio and weight machines, a sauna, and a eucalyptus steam room. Personal training is available for a surcharge. Massages are available with advanced registration (surcharge).


    • Bicycle rentals nearby
    • Boating nearby
    • Bowling alley nearby
    • Dock nearby
    • Helicopter/airplane tours nearby
    • Ice skating nearby
    • Pilates classes/instruction nearby
    • Playground nearby
    • Running track/path nearby
    • Sailing nearby
    • Segway rental/tour nearby
    • Swimming on site
    • Tennis nearby
    • Whale-watching nearby
    • Yoga classes/instruction nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
    • Fee for wireless Internet in all public areas: USD 9.95 per day (rates may vary)
    • Fee for wireless Internet in business center: USD 9.95 per day (rates may vary)
    • Self parking fee: USD 32 per day
    • Valet parking fee: USD 43 per day
    • Pet fee: USD 50 per pet
    • Rollaway bed fee: USD 25 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Boston, Massachusetts, United States
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    Area map

    A short guide to Theatre District - Downtown Crossing

    Boston’s centerpiece is the Common, America’s oldest public park. The park features a historic graveyard, Swan Boats, and the Frog Pond—an ice skating rink in the winter. The gold dome of the state house sits above the common. The area is heavy with history, and visitors can find references to founding fathers even among the modern buildings of the Theatre District and Downtown Crossing.

    see all hotels in Boston

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Theatre District - Downtown Crossing - 100 yards
    • Boston Opera House - 100 yards
    • Downtown Crossing Station - 300 yards
    • Boylston Station - 300 yards
    • Orpheum Theater - 300 yards
    • The Freedom Trail - 400 yards
    • Park St. Station - 400 yards
    • Cutler Majestic Theatre - 400 yards
    • Emerson College - 400 yards
    • Tufts University - 400 yards

    1.0 - 3.0 mi

    • Boston Logan Intl. Airport (BOS) - 2.3 miles

    3.0+ mi

    • Norwood, MA, United States (OWD-Norwood Memorial) - 13 miles
    • Bedford Laurence G. Hanscom Field Airport (BED) - 14 miles
    • Beverly, MA, United States (BVY-Beverly Municipal) - 18 miles
    • Marlborough, MA, United States (9B1-Marlboro) - 23 miles
    • Stow Minute Man Air Field (6B6) - 24 miles
    • Lawrence, MA, United States (LWM-Lawrence Municipal) - 25 miles
    • Nashua Municipal Airport (ASH) - 37 miles
    • Worcester Regional Airport (ORH) - 42 miles
    • Manchester-Boston Regional Airport (MHT) - 44 miles
    • Provincetown Municipal Airport (PVC) - 47 miles
    • Plymouth, MA, United States (PYM-Plymouth Municipal) - 47 miles
    • New Bedford, MA, United States (EWB-New Bedford Regional) - 47 miles
    • Providence T.F. Green Airport (PVD) - 47 miles
    All hotels in Boston, Massachusetts, United States
    Reviews
    • All (634)
    • Business (72)
    • Romance (42)
    • Family (85)
    • Friends (31)
    • Other (404)
    4.2 / 5
    Excellent

    Score breakdown (from 634 reviews)

    • 5.0
      (279)
    • 4.0
      (254)
    • 3.0
      (66)
    • 2.0
      (30)
    • 1.0
      (5)

    Average rating for:

    • Cleanliness
      4.5
    • Service
      4.3
    • Comfort
      4.3
    • Condition
      4.2

    Reviews: Overall

    • <Previous
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    Hyatt Regency Boston - Boston
    3.0 / 5
    Good
    "Scrappy For Price Point"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      2.0
    OK for a hotel. Not so good for the price point. The bathroom was worn out, where the faucet was loose, the tub was over-caulked, the door had rips in the bottom of it (peeled), and the paint was 4 coats deep. Beds were OK, but again for the price point they were sub-standard. Lastly, I could carry a conversation with the room next door or people in […] the hall without opening the door. Will not likely stay there again. Read more
    Genuine Hotels.com guest review
    4 night business trip in May 2013
    Doug
    US

    Hyatt Regency Boston - Boston
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Seems like a nice place, but room was dusty, returns [vents] were filthy, shower head only pointed down, and sink was mostly clogged. Bed was clean though, and it's in a great location.
    Genuine Hotels.com guest review
    4 night trip in May 2013
    A Traveller
    US

    Hyatt Regency Boston - Boston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    5 night trip in Apr 2013
    A Traveller
    US

    Hyatt Regency Boston - Boston
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    Abravo
    US

    Hyatt Regency Boston - Boston
    5.0 / 5
    Outstanding
    "Great hotel!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I have stayed here a couple of times. Everything is great but I love the gym, stream room and the amazing lap pool!
    Genuine Hotels.com guest review
    Response by Hyatt Regency Boston Thank you for taking the time to review your recent stay at Hyatt Regency Boston. We are thrilled you took advantage of our pool and 24 hour StayFit Gym! If you liked the Eucalyptus steam room next time you stay with us you should check out the sauna! We look forward to welcoming you back, soon.
    1 night trip in May 2013
    A Traveller
    US

    Hyatt Regency Boston - Boston
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    6 night business trip in Apr 2013
    A Traveller
    US

    Hyatt Regency Boston - Boston
    5.0 / 5
    Outstanding
    "Close to teh Convention Center"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great.............Will do it again and use teh same hotel.
    Genuine Hotels.com guest review
    Response by Hyatt Regency Boston Thank you for you for taking the time to review your recent stay at Hyatt Regency Boston. We are thrilled you loved the location! The hotel is in such a great area of downtown Boston where you can reach so many great restaurants, museums, or parks by walking or getting on the subway. We look forward to welcoming you back, soon!
    1 night business trip in Apr 2013
    A Traveller
    US

    Hyatt Regency Boston - Boston
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      1.0
    • Condition
      5.0
    The hotel was very nice and the location was good. THe staff was very nice and the breakfast was outstanding. However the room temperature was unacceptable. It was exceptionally hot and uncomfortable and we were unable to sleep for most of the night. When we first arrived we called the front desk and they came to check it out when we went out. When […] we came back they had raised it to 80. We called again and left and when we came back it was cooler bit still warm. We called again and were told the a/c is not officially on for the rooms and it couldn't be lowered. The hallways however were quite cool so I don't understand...a/c for hallways but not guests? For that price, I should be able to turn it to 50 if I wanted. Also when I went to take a shower in the morning, the soap from the previous guest was still in the soap dish. I could have done without that. Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Hyatt Regency Boston - Boston
    4.0 / 5
    Excellent
    "Nice place to stay"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Overall a good place to stay for a short getaway. Alot of attractions are within walking distance of hotel. Trains were also easy to get to. Hotel offered a nice gym and pool area. Hotel offered breakfast free only for one person (had a party of three). Parking should be at a discounted rate while staying at hotel. I would definitely go back.
    Genuine Hotels.com guest review
    3 night family trip in Apr 2013
    Bill H
    US

    Hyatt Regency Boston - Boston
    5.0 / 5
    Outstanding
    "Great hotel, location and service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Friendly and helpful front desk staff, walking distance from Quincy Market, great view. Comfortable and clean rooms. Reasonable and very good breakfast buffet.
    Genuine Hotels.com guest review
    Response by Hyatt Regency Boston Thank you for your great review of your recent stay at Hyatt Regency Boston. We are glad to hear that you took advantage of and loved the breakfast buffet at Avenue One! Next time you stay with us stop by Avenue One express for some delicious grab and go items or a coffee before you venture out into the city. We look forward to welcoming you back, soon!
    1 night family trip in Apr 2013
    A Traveller
    US

    Hyatt Regency Boston - Boston
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Lor
    US

    Hyatt Regency Boston - Boston
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Well I booked the hotel through Hotels.Com and I stated in my reservation I needed a room for 3 people. Up came the Lafayette Suite with description of 2 king beds for 3 adults. We get to the hotel we were told that the Lafayette Suites do not have 2 beds only one however, they could send a twin bed up for my daughter who was home from college and has […] to sleep on a little bed at school so I was not too happy about that. Plus on top of that we had to pay to park. Even though my reservation said 3 Adults 2 King beds we were told that we went through Hotels.com so I had to take that up with them. We were offered nothing else at all. Honestly, though your bell boys and door men and room maids were all very awesome even the man who was at the pool doing the towels helped us find a lost shirt from the night before that was left at the pool so thank goodness for those people which really made your hotel STAND OUT for customer service because the bartender had no personality at all, the front desk well they were not empathetic at all to our room situation, and the man who ran the buffet breakfast on Friday 3/29/13 was so RUDE and we even heard him tell our waiter a man around the corner stop talking get the plates give them a check and get people in and out very rude, we were very uncomfortable after that Read more
    Genuine Hotels.com guest review
    2 night family trip in Mar 2013
    A Traveller
    US

    Hyatt Regency Boston - Boston
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Excellent hotel however their restaurant "Avenue" was absolutely horrible with slow service and cold food.
    Genuine Hotels.com guest review
    Other trip
    Apr 5, 2013
    Hyatt Regency
    US

    Hyatt Regency Boston - Boston
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Hyatt Regency Boston - Boston
    5.0 / 5
    Outstanding
    "Great Location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The location was very convenient. One block to subway, two blocks to Boston common, and everything else not far away to walk to. The crab cakes and clam chowder were excellent. Pool and fitness room just right.
    Genuine Hotels.com guest review
    Response by Hyatt Regency Boston Thank you for your great review of your recent stay with Hyatt Regency Boston. We are happy that you enjoyed your experience at Avenue One and our StayFit Gym. Next time you stay with us you should check out Avenue One Express in the morning for grab and go items before you explore the city! Thank you for your feedback and hope to welcome you back, soon!
    6 night business trip in Mar 2013
    Jim
    US

    Hyatt Regency Boston - Boston
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Hyatt Regency Boston - Boston
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    A Traveller
    US

    Hyatt Regency Boston - Boston
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Hyatt Regency Boston - Boston
    4.0 / 5
    Excellent
    "Great hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Hotel is in a super convenient location with a GREAT gym- full lap pool, plently of cardio and weight equipment. The restaurant was only so so, but there's enough interesting places nearby that you wouldn't need it.
    Genuine Hotels.com guest review
    4 night business trip in Feb 2013
    A Traveller
    US

    Hyatt Regency Boston - Boston
    4.0 / 5
    Excellent
    "Nice location for walking, friendly staff"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Nice, new property. Good location near Boston Common and walking to lots of restaurants. Can walk to Waterfront activities but probably not in winter - about 20 minute walk. Excellent, helpful concierge and desk staff. The only downside was that the rooms were extremely noisy. Walls were thin. One night the people next door talking in normal voices […] kept us up...could hear their entire conversation through the wall. Maybe ask if there is a quieter room or floor. Read more
    Genuine Hotels.com guest review
    2 night family trip in Feb 2013
    Cynthia
    US

    Hyatt Regency Boston - Boston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Feb 2013
    Me
    US

    Hyatt Regency Boston - Boston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Feb 2013
    A Traveller
    US

    Hyatt Regency Boston - Boston
    4.0 / 5
    Excellent
    "Satisfying Night's Sleep"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Overall, I thought it was nice... one exception... the refrigeration situation. I didn't realize that with the mini-bar we DID NOT get a refrigerator and if we moved anything in the mini-bar, we would be charged for it. I did go down and see the staff about the charges and they were removed, but I still had to pay an additional $16 for a refrigerator […] to be brought up as well as tip. So... for a night to refrigerate leftovers, drinks and snacks, I had to pay an additional $20. I thought that was overkill. Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    JLynn
    US

    Hyatt Regency Boston - Boston
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Very nice hotel, well located and clean
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    A Traveller
    US

    Hyatt Regency Boston - Boston
    4.0 / 5
    Excellent
    "Great Location"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This hotel is located right next to China Town where you can find some yummy and inexpensive food. The room size is okay, but they do not provide bathrobe. I like the smell of the lobby. However, sound insulation needs to be improve! I can hear people speak in the room with the door locked in the hallway.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Hank
    US

    Hyatt Regency Boston - Boston
    5.0 / 5
    Outstanding
    "Will return"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We had stayed about 7 years ago. May have been a Hilton. Liked things much better this time. Very clean room. Happy to take a bath. The pool was cleaner as was the entire gym area and locker rooms. Staff extremely helpful and friendly. Got a great rate by paying in advance. Would do it again. The neighborhood is very much improved. Lots of foot traffic […] at night. Great easy to walk to restaurants for family dining. China town is only 2 blocks away. Read more
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    Heather
    US

    Hyatt Regency Boston - Boston
    3.0 / 5
    Good
    "Probably not worth the money"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      2.0
    • Condition
      2.0
    Service was great, rooms were old and kind of shabby. Food was excessively expensive.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    A Traveller
    US

    Hyatt Regency Boston - Boston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Our stay was awesome. The staff was very accommodating.
    Genuine Hotels.com guest review
    Response by Hyatt Regency Boston We love that you had an awesome stay! Thanks for taking the time to review your experience! We hope to see you again, soon.
    1 night trip in Feb 2013
    Dawn
    US

    Hyatt Regency Boston - Boston
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night romance trip in Feb 2013
    Brian
    US

    Hyatt Regency Boston - Boston
    5.0 / 5
    Outstanding
    "Boston's Financial Distrisct at night"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    It is a little scary to walk around Boton's Financial District on Weekend nights. The hotel is wonderful and it is near 2 or 3 T stations but, I took a taxi to get back at night.
    Genuine Hotels.com guest review
    Response by Hyatt Regency Boston Thank you for taking the time to review your recent stay at the Hyatt Regency Boston. The downtown Boston area is a safe place to walk around. However, being an individual traveler we understand your concern. Hyatt Regency Boston is part of the Business Improvement District and there are ambassadors available to escort people around the downtown area 24 hours a day. Thank you for your feedback, we look forward to welcoming you back, soon!
    2 night trip in Feb 2013
    A Traveller
    US

    Hyatt Regency Boston - Boston
    5.0 / 5
    Outstanding
    "Highly recommended"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It was all we could hope for. The hotel clean, rooms very comfortable and the service impeccable. We enjoyed cocktails and appetizers in the lounge and stayed for dinner as well. The food was delicious and not overpriced. We would definitely stay at the Hyatt Regency in Boston in the future.
    Genuine Hotels.com guest review
    3 night trip in Feb 2013
    A Traveller
    US

    Hyatt Regency Boston - Boston
    1.0 / 5
    Poor
    "Downtown Boston"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      3.0
    Frankly this was an awful experience. The parking was expensive and the hotel provided no credit to guests; the buffet breakfast was awful (cold french toast, greasy bacon); no one offered us a map of Boston, nor was there any useful information about Boston in our room (we had a child with us, which the hotel knew); we changed our reservation by one […] day but could not change the weekend which which would have been helpful due to the blizzard and rearranged school schedule in Connecticut; and finally, I chose hotel.com to get a better rate on the hotel room, but I didn't save enough money to make up for the eventual expense of the two nights I spent at the Hyatt Regency. This was definitely not a family-friendly hotel, and I will stay elsewhere the next time I am in Boston. Read more
    Genuine Hotels.com guest review
    Response by Hyatt Regency Boston Thank you for writing a review about your recent stay at Hyatt Regency Boston. We are sorry to hear that you did not enjoy your stay with us. We do not own the adjoining garage, however, with respect to downtown parking the pricing is comparable to other garages. Our concierge is available to provide suggestions for alternate options. We do consider our hotel a very family-friendly establishment and I am disappointed that you did not have that experience. We appreciate your comments and will continue to use feedback like this to train our associates. We do hope that you would give us another chance in the future. Thank you.
    2 night trip in Feb 2013
    A Traveller
    US

    Hyatt Regency Boston - Boston
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Hyatt Regency Boston - Boston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    A Traveller
    US

    Hyatt Regency Boston - Boston
    5.0 / 5
    Outstanding
    "Great place in the heart of downtown"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel is in a great location, a few minutes walk to the Boston Commons. Plenty of great restaurants are in the area. Too bad we only had a couple of days there.
    Genuine Hotels.com guest review
    Response by Hyatt Regency Boston Thank you for the 5 stars! We are very happy you enjoyed the hotel and our location and hope that you’ll be able to stay more than a few days on your next visit. Thank you!
    2 night family trip in Feb 2013
    Martin
    US

    Hyatt Regency Boston - Boston
    5.0 / 5
    Outstanding
    "great weekend away"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Beautiful hotel, staff was extremely friendly! View from the room was ok, but don't look down, nothing but roof tops and air conditioners. Plus the window leaked when the wind was really howling, not that we noticed until our last morning there ... was a non issue. Otherwise an exceptional experience! Clean, quiet, accessible, close to many great restaurants […] and T stations. Highly recommended! Read more
    Genuine Hotels.com guest review
    Response by Hyatt Regency Boston Thank you for recommending Hyatt Regency Boston to other travelers! I am beyond happy to hear that you had an exceptional stay and enjoyed our newly renovated property. Thank you for the kind words and we hope to see you again, soon!
    2 night romance trip in Feb 2013
    Tim
    US

    Hyatt Regency Boston - Boston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    5 night trip in Feb 2013
    A Traveller
    US

    Hyatt Regency Boston - Boston
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Hyatt Regency Boston - Boston
    5.0 / 5
    Outstanding
    "Very pleased"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    My fiancée, myself and our twin 3 year olds went up to the Hyatt in Boston planning on going to a few museums when we were hit with a blizzard, one that actually shut down the city. We decided to still go and hope for the best. We did not get to do anything outside of the hotel but we made do. The pool was great as well as the fitness area. The staff […] was so helpful. We hasn't planned on having to eat every meal at the hotel , which like most hotels is quite expensive and didn't really have much my kids would eat. We ate the first morning and the staff was great. Later that evening (when the snow started shutting down the city one staff member recognized us and we had mentioned that we weren't sure if we could find somewhere open to feed the kids and he went out in the snow to check out a few blocks to see if he could find anything. He then came back and gave us free fruit and yogurt cups hoping to help(which he did) i really wish I got his name because he was great. Only complaints would be that parking is outrageous and the bathroom was super tiny and the door always slammed into the shower curtain rod opening the door. Other than that very happy. Read more
    Genuine Hotels.com guest review
    1 night family trip in Feb 2013
    Heather
    US

    Hyatt Regency Boston - Boston
    2.0 / 5
    Fair

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      2.0
    Lobby is nice but rooms are just not up to par with what you'd expect from a Hyatt Regency.
    Genuine Hotels.com guest review
    3 night trip in Feb 2013
    Matthew
    US

    Hyatt Regency Boston - Boston
    5.0 / 5
    Outstanding
    "Staff was wonderful during Blizzard!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    The Hyatt obviously did everything they could to make sure we'd have a good stay even though the storm had us stuck inside. The staff couldn't leave either, so they stayed over and somehow kept their wonderful attitudes all through the weekend. Thanks, Hyatt!
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    M R
    US

    Hyatt Regency Boston - Boston
    5.0 / 5
    Outstanding
    "Excellent refuge for the Blizzard!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Needed a place to stay in Boston during last weekend's blizzard, and the Hyatt was amazing. They were extremely well staffed and everyone who worked there was kind, helpful, polite, and made being stuck in a hotel an enjoyable experience. They had obviously planned ahead to make sure that guests would have all the services we needed, and that planning […] made for a very comfortable stay. Kudos to the hotel! Read more
    Genuine Hotels.com guest review
    Response by Hyatt Regency Boston Thank you for taking the time to share your blizzard experience with us! Although two feet of snow is never the ideal situation, our associates certainly stepped up to the plate and turned lemons into lemonade. I’m glad to hear you enjoyed your stay and appreciate your positive feedback. We look forward to welcoming you back to Hyatt Regency Boston, soon!
    1 night trip in Feb 2013
    RM
    US

    Hyatt Regency Boston - Boston
    5.0 / 5
    Outstanding
    "Close to all our events, shopping and dinner."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Loved it and are planning an annual trip.
    Genuine Hotels.com guest review
    Response by Hyatt Regency Boston Music to my ears! We love hearing that you enjoyed your stay and are already planning to return. Thank you for the great review and we look forward to welcoming you back!
    1 night trip in Feb 2013
    Debbie
    US

    Hyatt Regency Boston - Boston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    Feb 4, 2013
    A Traveller
    US

    Hyatt Regency Boston - Boston
    5.0 / 5
    Outstanding
    "Close to theaters"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Perfect location to take granddaughter to Wang Center for concert. Service and cleanliness was fine. Pool was a big plus. Quick breakfast self service from bar area very convenient.
    Genuine Hotels.com guest review
    Response by Hyatt Regency Boston Thank you for the 5-star review! We appreciate you taking the time to share your experience and are happy to hear you enjoyed your stay. I hope that your granddaughter loved the concert! We look forward to welcoming you back on your next visit to Boston.
    1 night trip in Feb 2013
    Pod
    US

    Hyatt Regency Boston - Boston
    4.0 / 5
    Excellent
    "Close to my work"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    It was close to where I was working. The people were very nice and helpful. I fell the second day and hurt my back. I was unable to sleep in the bed so it was not a pleasant stay. This was no fault of the hotel however.
    Genuine Hotels.com guest review
    10 night trip in Jan 2013
    A Traveller
    US

    Hyatt Regency Boston - Boston
    5.0 / 5
    Outstanding
    "Fantastic Hotel!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    From the staff, to the location and all the amenities this hotel provided it was one of the best hotels my family and I have ever stayed in. My husband and I and seven year old daughter had a great time. The convenient location and the gym (including sauna and pool) made our trip so memorable. The staff was wonderful and the service impecable. I would […] definitley stay here again and would highly recommend this hotel to others! Read more
    Genuine Hotels.com guest review
    Response by Hyatt Regency Boston Wow!! Thank you so much for taking the time to share your experience! For us to hear that Hyatt Regency Boston is one of the best hotels you’ve stayed in, is amazing. That is exactly what we strive for. We will be sure to share your feedback with our team so they are assured their hard work goes a long way. Thank you again and we hope to see you soon!
    1 night trip in Jan 2013
    Amanda
    US

    Hyatt Regency Boston - Boston
    5.0 / 5
    Outstanding
    "Great location, great staff...."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Could not have been happier with the location of this hotel. Very convenient to the T. We came in from the airport with a bit of luggage, not much, made it easliy to the hotel via the T. The staff was very friendly, and willing to help with the bags, gave easy directions for checkin. The gentlemen working the Concierge station where wonderful. Taking […] time to answer and ammuse our 10yo daughter. The whole hotel staff was wonderful. The rooms comfortable and clean. The bed was a bit lumpy, but still ok. Yes, I would recommend this hotel Read more
    Genuine Hotels.com guest review
    1 night family trip in Jan 2013
    Suzi
    US

    Hyatt Regency Boston - Boston
    4.0 / 5
    Excellent
    "Close to Theater District"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Hotel is nestled in between theater and financial district. Have to take a separate elevator from street to lobby and then to rooms. Parking is expensive. More geared for business travelers based on pricing of services but why weekend rates are good. Walking distance to Boston Common Staff was very friendly and courteous. The double beds seemed smaller […] in width then other hotels--we were traveling with our kids and bunking with 4 in the room. Ok to do for a night or two. If not get 2 rooms Read more
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    Hyatt Regency Boston - Boston
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Response by Hyatt Regency Boston Thanks for the 5 stars!
    3 night trip in Jan 2013
    A Traveller
    US
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