All hotels in Boston, Massachusetts, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
One Avenue De Lafayette, Boston, MA, 02111, United States of America, ‏‎866-539-8122
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.2 / 5Excellent

Score breakdown (from 1,349 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.4
  • Comfort
    4.2
  • Condition
    4.2
  • Neighborhood
    4.4
5.0 / 5Outstanding
"great location lovely hotel"
Fine
Genuine Hotels.com guest review
1 night family trip May 9, 2015
A Traveler
US
5.0 / 5Outstanding
"ONE HOUR CHECK-IN"
Our check-in took one hour. The girl at the front desk was new and not trained properly. We had booked two rooms. Only one room showed in the computer. We had paid in advance for the two rooms. My husband had to go back down to the valet and get the car to prove the booking, the girl at the front desk asked for ID. I gave it to her. Because the room was booked in my husband's name, she had to go ask her manager if she could take my check in ID (our last names are the same and she had just seen my husband). She disappeared for 10 minutes to get the answer. Meanwhile she was booking another room (the third) and going to charge for it when my husband returned with the proof of payment. After undoing and redoing, disappearing again to get two rooms on one floor for another 20 minutes, we were given room keys. The room we went to had NOT been cleaned. We waited another 20 minutes for room assignment. A visible manager next to the new girl would have been a great help. There was no apology or any consideration for this or our time loss on a one day stay in Boston.
Genuine Hotels.com guest review
1 night family trip May 10, 2015
John
US
5.0 / 5Outstanding
"COUPLES GETAWAY"
GREAT TRIP. THE HOTEL STAFF COULDNT HAVE BEEN MORE HELPFUL. ROOM WAS BEAUTIFUL AND VERY CLEAN. LOVED THE CONTEMPORARY FEEL OF THE HOTEL.
Genuine Hotels.com guest review
1 night romance trip May 9, 2015
Barbara
US
4.0 / 5Excellent
"First time in Boston."
My husband and I were very pleased with the hotel we stayed at in Boston. Every staff member we spoke with was very helpful and kind. It's in a great location too. We were able to walk to all attractions. The hotel itself is very nice. We will definitely stay there again on our next trip.
Genuine Expedia guest review
Other trip May 12, 2015
Shelly
US
5.0 / 5Outstanding
"Beautiful hotel in great location"
My husband and I have stayed in a number of hotels and this was our favorite. It's sleek and modern, the staff is helpful and we walked to most sites we wanted to visit. We walked to the North End for the Old North Church and Italian food and pastry, Boston Common and Public Garden for a swan boat ride. And the waterfront for seafood. Great experience!
Genuine Expedia guest review
Other trip May 12, 2015
Regina
US
5.0 / 5Outstanding
"My experience"
The staff was absolutely wonderful. They were professional and really nice.i met these dudes DIDI and Ryan that were so awesome. I totally recommend this hotel to anyone trying to get that warm Boston welcoming.
Genuine Expedia guest review
Other trip May 11, 2015
Wisdom
US
5.0 / 5Outstanding
"Perfect Stay!"
The hotel was in a perfect location, the staff was very helpful from the young lady at check-in, the concierge who was extremely informative (gave us great dinner place within walking distance, same with 2 lunch places), and someone always there to get us a cab. The room was very clean and a good size for us....comfortable bed. We would definitely stay there again.
Genuine Expedia guest review
Other trip May 11, 2015
Judy
US
5.0 / 5Outstanding
"Excellent Staff"
From the moment we arrived, the staff was friendly and helpful. For service, this has been one of my best experiences. The location was great and the facility was in great shape.
Genuine Expedia guest review
Other trip May 11, 2015
John Jr
US
4.0 / 5Excellent
"frequent guest"
comfortable and convenient
Genuine Hotels.com guest review
1 night business trip May 3, 2015
A Traveler
US
3.0 / 5Good
"Somewhat disappointing"
The 3rd floor lobby was an inconvenience. Pool but no hot tub. No mini bar. Overall a bit of a disappointment considering the nightly rate I paid.
Genuine Hotels.com guest review
3 night trip with friends May 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Pleasant surprise"
Very nice contemporary hotel in a central location - much better than we even hoped for. We usually visit Boston twice a year and will make a point of staying here again.
Genuine Expedia guest review
Other trip May 5, 2015
D
US
4.0 / 5Excellent
"Walkable distance to point of interest."
Nice hotel sauna, pool and big gym and food is also great! kind of awckard entrance when u coming from the parking since lobby it's actually in the third floor.
Genuine Expedia guest review
Other trip May 5, 2015
A Traveler
US
3.0 / 5Good
had to move to different room air conditioning in first room not working suppose to have king bed had two queens so that was disappointing
Genuine Expedia guest review
Other trip May 4, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel, close to Boston Common."
The hotel was conveniently located, close to Boston Common, parts of the Heritage Trail and South Station. The main downside to the hotel was the long waiting times for the elevators.
Genuine Expedia guest review
Other trip May 4, 2015
Ali
US
4.0 / 5Excellent
Good experience that I would come back. The front desk lady who helped me all three days was great - professional, helpful and cheerful.
Genuine Expedia guest review
Other trip May 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Close to Boston Commons!"
We loved our stay here in Boston! Really close to everything in the city! the commons were one block over so we grabbed coffee at the local coffee shops and had breakfast in the park everyday! Beautiful city!
Genuine Expedia guest review
Other trip Apr 29, 2015
amanda
US
5.0 / 5Outstanding
"Great hotel"
Great hotel at a good rate. I used to live in Boston so I am familiar with the area. Easy access to downtown if that is what you would need.
Genuine Hotels.com guest review
1 night business trip Apr 25, 2015
A Traveler
US
4.0 / 5Excellent
"Nice location"
We stayed two nights at the Hyatt Regency Boston and had a nice stay. The staff (especially the wait staff at the restaurant) were amazing. From our valet to our check out, the staff was warm, accommodating and responsive. The hotel itself could use an upgrade. Our room had a bent Magic chef refrigerator, but was very clean.
Genuine Expedia guest review
Other trip Apr 27, 2015
Mark
US
4.0 / 5Excellent
"Great Location"
We have a very pleasant experience at the hotel. The hotel seems to be in the process of making some upgrades which it can use.
Genuine Expedia guest review
Other trip Apr 27, 2015
JulieBL
US
5.0 / 5Outstanding
"Happy!"
Everything about this hotel was fabulous! It was easy for us to find & parking next door was convenient. Our huge room was sparkling clean, did NOT have any stale, funky odor, the bed was very comfortable with pillows that support the neck, & the view from the 21st floor was gorgeous! Staff was extremely accommodating & friendly. The hotel restaurant was also a lovely place to chat quietly & enjoy some drinks & a delicious meal! We will definitely stay here again in Boston! Loved Boston!!
Genuine Hotels.com guest review
1 night family trip Apr 24, 2015
Maria
US
5.0 / 5Outstanding
Staff was extremely friendly and accommodating. I will be choosing to stay here again when I return next year.
Genuine Expedia guest review
Other trip Apr 22, 2015
A Traveler
US
2.0 / 5Fair
"Security"
I came back to my room to find two guys in there changing electrical outlets out. NOT GOOD at all! Wallet and personal stuff was still there but when you put DO NOT DISTURB sign on your do that's what it means!
Genuine Expedia guest review
Other trip Apr 22, 2015
Tony
US
5.0 / 5Outstanding
"Modern and comfortable"
Had a great experience. Staff was always helpful and attentive. Room was beatiful, obviously updated with a modern look.
Genuine Expedia guest review
Other trip Apr 19, 2015
Shelshelle
US
5.0 / 5Outstanding
"Boston Baseball Birthday Bonanza"
We had a great time in Boston celebrating a friend's 50th birthday! The hotel was lovely with great service. We arrived after a red eye from the west coast and expected to just store our bags. Instead, all three couples got a room to nap and revive. Walking distance to all the places you want to be but in a quieter area.
Genuine Hotels.com guest review
3 night trip with friends Apr 11, 2015
Kami
US
4.0 / 5Excellent
"Very nice for a stay in Boston"
Good hotel friendly service and excellent location.
Genuine Hotels.com guest review
4 night business trip Apr 6, 2015
Gilles
US
5.0 / 5Outstanding
"Great loca"
Great location. Pleasant and helpful staff. Clean renovated rooms
Genuine Hotels.com guest review
1 night family trip Apr 6, 2015
Juliette
US
5.0 / 5Outstanding
"Great hotel. Service and staff were incredible!"
Best service iI have ever had. Great pool and workout room. Service was incredible. Staff could not have been better
Genuine Hotels.com guest review
1 night family trip Apr 9, 2015
James
US
5.0 / 5Outstanding
"Wonderful Hotel"
The staff was exceptionally attentive and welcoming. Everyone that I interacted with went out of their way to be helpful and to ensure that my stay was meeting my expectations. The remodeled room was well appointed and very clean. On the day of my arrival they even welcomed me with a complimentary cheese plate. It was a wonderful surprise. I will definitely stay here again when I am in the Boston area.
Genuine Expedia guest review
Other trip Apr 6, 2015
A Traveler
US
3.0 / 5Good
"3 star not 4"
Not a 4 star hotel. 3 star.
Genuine Hotels.com guest review
1 night family trip Apr 3, 2015
A Traveler
US
4.0 / 5Excellent
"Good location"
Nice hotel in middle of everything. Staff is good. Buffet is expensive. Eat elsewhere.
Genuine Expedia guest review
Other trip Apr 5, 2015
A Traveler
US
3.0 / 5Good
Problem with elevators.......didn't like bathroom doors...never felt completely closed Too long of a walk from room to elevator.....
Genuine Expedia guest review
Other trip Apr 5, 2015
A Traveler
US
5.0 / 5Outstanding
Great time in Boston the hotel was easily accessible and the staff very accommodating,
Genuine Expedia guest review
Other trip Apr 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Highly recommended."
Beautiful hotel. Fantastic stay.
Genuine Hotels.com guest review
2 night trip with friends Mar 27, 2015
Daniel
US
3.0 / 5Good
"Did not live up to the hype."
Very generic decor - taupe, grey, white & silver. Not overly friendly. Annoying to have to enter one elevator to register at a confusing, unimpressive lobby; then have to get into another one to go to the room every time you come or go.
Genuine Hotels.com guest review
1 night romance trip Mar 27, 2015
Marsha
US
5.0 / 5Outstanding
"Nice experience!"
All was well.
Genuine Hotels.com guest review
1 night romance trip Mar 23, 2015
Anna
US
5.0 / 5Outstanding
"Modern, in a GREAT location"
We wanted somewhere close to bars and restaurants. Hyatt Regency was within walking distance to multiple places including Faneuil Hall. The hotel was modern and very clean. The staff was friendly and accommodating. My friend and I would absolutely go back the next time we do a weekend in the city.
Genuine Hotels.com guest review
1 night trip with friends Mar 21, 2015
A Traveler
US
5.0 / 5Outstanding
Our stay at this property was excellent. The hotel was modern and clean with a great restaurant and facilities. The staff was amazing and our waiter William was awesome!
Genuine Expedia guest review
Other trip Mar 25, 2015
A Traveler
US
5.0 / 5Outstanding
"Quick trip into the city"
Hotel was beautiful! We spent most of our time out and about, but we were able to check in early. The staff were friendly and helpful.
Genuine Hotels.com guest review
1 night trip with friends Mar 20, 2015
Suzanne
US
5.0 / 5Outstanding
"Great downtown hotel"
It was amazing. The front desk staff was so helpful and accommodating.
Genuine Hotels.com guest review
1 night romance trip Mar 21, 2015
Diana
US
4.0 / 5Excellent
"Modernization in Progress"
Very nice hotel and room. However, the floor we stayed on was under renovation, so there were workers all over the place and lots of noise. Smell of paint on floor/in room, but once complete, I expect it to be very nice.
Genuine Hotels.com guest review
1 night romance trip Mar 21, 2015
Jared
US
4.0 / 5Excellent
"Great location, clean, but no bathroom privacy!"
Friendly and helpful staff, clean, nice bar...but the bathroom situation was bizarre! 4 of us (2 Couples) stayed in a room with 2 Full beds. The bathroom has these 2 sliding doors which didn't even close all the way. No lock. Could hear EVERYTHING going on in the bathroom. Zero privacy!!! I'm not sure if this is considered "modern" but our entire party found it uncomfortable. If you are not extremely close to whoever you are sharing a room with I would not stay here. It's a shame because everything else at the hotel was great.
Genuine Expedia guest review
Other trip Mar 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Close to Boston Common"
This hotel is two blocks from Boston Common and the Freedom Trail is just a short hop away. Very well located from traveling the city on foot or by metro.
Genuine Expedia guest review
Other trip Mar 23, 2015
SPB
US
5.0 / 5Outstanding
"great downtown hitel"
Perfect location. Very clean. Very nice and helpful staff. Will stay here again!
Genuine Expedia guest review
Other trip Mar 19, 2015
A Traveler
US
4.0 / 5Excellent
"Great location"
The rooms are clean and comfortable. The hotel is located close to bus stop, parks and Chinatown
Genuine Expedia guest review
Other trip Mar 18, 2015
I
US
4.0 / 5Excellent
"Staff Fail"
Front desk did not show 2 rooms as stated on the reservation. It was there on the iPad clearly stating 2 rooms. Uncomfortable situation with female coworker. Had to get manager involved and sat in the lobby waiting for the manager for 15 minutes. The manager arrived and started helping other guest. 20 min in before I had to jump the line and ask if the rep was in fact the manager we were waiting for. He was. Claimed the other front desk rep didn't see that there were 2 different names and reservations even though I showed it to them and read it out loud. Almost a half hour after a 7 hour flight and car rental etc before we were checked in.
Genuine Hotels.com guest review
1 night business trip Mar 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Newly renovated room, good location"
I went with my family to Boston for a quick weekend trip. We arrived at the hotel well before check-in time, but they were able to accommodate us and put us in a room. And it was a great room! Newly renovated and clean with a flat-screen TV, mini-fridge and nice bathroom. It was very comfortable and perfect for our needs. We also had free valet parking by booking through Expedia and that was a wonderful bonus. The hotel was very close to shopping and the T.
Genuine Expedia guest review
Other trip Mar 10, 2015
Andrea
US
5.0 / 5Outstanding
"Best hotel I've stayed at..."
We were here just for a night unfortunately. I could've stayed here much longer and been very happy comfortable. Everything about this hotel is great. The rooms are updated and very comfortable. Everyone there was exceptionally helpful and very nice. The pool was a big thing for my kids so the fact that it was actually warm and very clean was huge. The fitness room was better than most of the gym's in my city! The breakfast the next morning was great as well. I can't say enough good things about this place and I will be sure to stay here again when I am in Boston.
Genuine Hotels.com guest review
1 night family trip Mar 1, 2015
Erika
US
4.0 / 5Excellent
"stay here often"
Consistently good service Ideallocation
Genuine Hotels.com guest review
1 night business trip Mar 1, 2015
Daniel
US
5.0 / 5Outstanding
"Great hotel close to the night life"
Very clean and great customer service! The staff was very nice and efficient... there food was great!
Genuine Expedia guest review
Other trip Mar 6, 2015
elizabeth
US
3.0 / 5Good
"Dont order room service. The food is stale"
I ordered room service twice once for breakfast and the other for dinner. My eggs smelt of lighter fluid and my dinner sandwich was stale like it was left out uncovered the whole day. Was reimbursed for one of the meals after complaining. Expected better of Hyatt
Genuine Expedia guest review
Other trip Feb 25, 2015
Sutapa
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews