very happy with everything; friendly staff and very helpfulGenuine Expedia guest review
Super comfortable beds!!Genuine Hotels.com guest review
"Nice Hotel close to UCLA"
Conveniently located near UCLA. Good beds. Clean rooms. Great service.Genuine Expedia guest review
"Hotel was close to my job site"
Overall room experience was very comfortable, the AC unit is really noisy, took some getting used to.Genuine Expedia guest review
"Good - not great."
Compared to other W hotels this location is missing a bit of their WOW factor- and I'm ok with that. What I wasn't ok with was being told they were charging me as my reservation through hotels.com was same day and that there had only been a hold on funds. Needless to say- I was double charged and although the hotel fixed it- it's obviously a training […] issue with front desk and the departure certainly left me feeling less then relaxed as we checked out. Pretty location- old however nicely refurbished hotel near UCLA. Comfortable but lacking somehow. Read moreGenuine Hotels.com guest review
"A W that is in delivering W brand quality"
We liked the seeting of the hotel. Entrance with the waterfall underneath the staircase is interesting. Staff is hip and friendly, outdoor pool area and bistro are great. Maybe just a tiny notch down are the rooms. For one in the desk area are not enough power outlets for modern traveler. This is a little outdated, just as the furniture look, but […] that didn't take away the overall good impression. Read moreGenuine Hotels.com guest review
The best restaurant ever!Great room size.Genuine Hotels.com guest review
Great hotel, loved the pool area! Everyone was very friendly!Genuine Hotels.com guest review
Hotel was fine. Area was boring. The vanity is the bathroom was lame- absolutely no counter space- all sink. Outdoor bar area was cool but closed way early.Genuine Hotels.com guest review
"today pretentious, from yesterday a cool place"
The hotel's glamorous time is over, and the general attitude is almost arrogant. It is definitely not worth the money, I left after 2 days.Genuine Hotels.com guest review
Another great W hotel!Genuine Hotels.com guest review
"Nice Place to Stay"
I thought the staff was very friendly; it is in a beautiful area. I was car less and except for the daily commute to the office, I was able to walk to everything I wanted. Very nice environment. I also ate on-site and the food was excellent. I would absolutely stay there again.Genuine Hotels.com guest review
very nice hotelGenuine Hotels.com guest review
Most enjoyable. Hotel is located in a remote location.Genuine Expedia guest review
I only stay in high-end hotels so I am use to top notch service. The W exceeded my expectations. The Staff is fantastic!Genuine Hotels.com guest review
"Stay in LA"
W gave me a nice upgrade to my room which overlooked the UCLA campus. I could conveniently walk right out side my room to the botanical garden or the stores and restaurants in the Westwood Village. The valet's were prompt and courteous. Beverly Hills was 10 minutes away and it took 15 minutes to the airport Saturday morning. The hotel had an all around […] nice vibe. Read moreGenuine Hotels.com guest review
"W was Wonderful"
The W was wonderful. Great for the family, and close to everything of interest in LA. Kids loved the pool area, and the whiskey bar and lounge in the lobby was great for me and the Mrs to retreat to.Genuine Expedia guest review
"Nickle and Dimed"
Great hotel, location and room. However, you are charged for everything extra. One restaurant was closed and one was open and while everyone was very "nice" you were charged for everything "extra"...like the "complementary" bottle of water. So, just don't even unwrap a glass at the minibar, because even if you used tap water, you will be charged. Too […] bad. Read moreGenuine Hotels.com guest review
"Close to UCLA"
The hotel restaurant menu was a bit limited; however, there are several restaurants within walking distance of the hotel. The room was beautifully appointed, quality of the service excellent, and walking distance to UCLA campus. It was a pleasure to stay at such a lovely hotel.Genuine Hotels.com guest review
"W in westwood"
Excellent garage service: very efficient. For the rest is a standard nice W hotel.Genuine Hotels.com guest review
"Excellent choice near Santa Monica"
Our room was absolutely fantastic. We had a huge, beautiful bathroom, a bedroom, an office and a den. The design is very modern, but not cold or unattractive. The beds there are phenomenal and the room, overall, was a real treat. We did have a couple issues with our room over the two nights, including no iPod dock in the room, inconsistent heat, and […] a light switch that didn't work. The staff was prompt and helpful and adjusted the thermostat and brought us a space heater to keep us warm. Coffee shops are within walking distance. And, of course, Bliss Spa products are always a bonus. Read moreGenuine Hotels.com guest review
"Hip place a block from UCLA"
Fun place to stay if you are visiting UCLA or the Beverly Hills area. Small hotel but HUGE rooms for a good price. Cool pool with pretty cabanas - nice place to hang out if you have some time. Friendly ambience. Take a mini vacation there while you get your business taken care of. Great for young people, or people who are young at heart.Genuine Hotels.com guest review
"All around good place to stay."
Had a very nice stay, staff was friendly and helpful. Bed was amazingly comfortable!Genuine Expedia guest review
"Comfy with a great location"
I loved my stay at this W. As a UCLA alum, I wanted a nice hotel in Westwood. It was close enough to walk around my old haunts, but comfortable enough so that I wanted to just stay in my room and lounge around.Genuine Hotels.com guest review
"Modern and Pricey, Some Good, Some Bad"
Modern and expensive. You have to use valet to park ($35/night) and the pool is nice but very small with cabanas around it. The restaurant is very expensive ($40-$60 person with drinks) and only has french cuisine. I would have liked a more casual and less expensive option. The hotel is only a block from UCLA campus. The room was clean and modern. […] The bed was merely average- not horrible, but definitely not as nice as many hotel beds. You'll pay for wifi (I believe it was $12/day or something), which I would have expected to be included at the price of the hotel. Read moreGenuine Expedia guest review
"Well appointed, funky LA Hotel"
Our experience at this hotel was very good. The studio room was very spacious and well appointed and the hotel facilities - pool area, bar & restaurant very good. Food was excellent in all areas however the service in the pool area was a little slow as there did not appear to be enough staff to handle the number of guests.Genuine Expedia guest review
Great staff. Wonderful hotel. Wish I could have stayed longer!Genuine Expedia guest review
"The W Westwood shines"
I always love this hotel, the grounds are beautiful, it's in an excellent locale in Los Angeles, and the staff is welcoming and friendly.Genuine Hotels.com guest review
The W staff was excellent--friendly and helpful! Parking was included as well as free drink coupons (which we did not use). The amenities were fine and the room was expertly decorated making you feel both transported and at home. The hotels.com process was without a hitch and I would use this service again.Genuine Hotels.com guest review
"Good to use as an LA "base camp""
We used this hotel as a base camp to explore LA for a week in August. Booked a "fabulous" suite for two adults and two teenagers. The room was perfect for us. Westwood Village is walking distance for dinner. We also rented a car. There is plenty of free 6PM to 8AM street available near the hotel. The gym has an outdoor area to workout in.Genuine Expedia guest review
Very disappointed to have no coffee in the room - even Country Inn & Suites has coffee makers in the rooms. The lighting in the bathroom was very poor and the makeup mirror light didn't work. The hotel is beautiful, very clean and we will recommend it to friends because of its great location, amenities and surrounding area.Genuine Hotels.com guest review
I typically stay at W hotel across the country. This one was very boutique-esque and I loved it. Everyone was very nice and acomodating and the spa was very cute. I would stay here again.Genuine Hotels.com guest review
"A hidden gem in Westwood"
My stay was great, the hotel was clean and exuded a sophisiticated, urban vibe. For a hotel in Westwood, near a college campus, it def stood out. The gym was small but had enough to get a good workout while on a vacation for pleasure. The pool area and pool itself were beautiful. This was the perfect hotel for my stay in the city of angels.Genuine Hotels.com guest review
"OK but not great"
The staff was mostly great (with a small handful of exceptions). The hotel itself leaves something to be desired. Most W hotels are sleek and contemporary. This one is a very dated building that was renovated, but the makeover feels incomplete. The bathrooms show their age. Even those in the suites leave a lot to be desired. My favorite thing about […] staying in a hotel is taking a bath, but you couldn't have paid me to get in that tub. Similarly, the pool is OK, but not great. Overall, it's just OK. Read moreGenuine Expedia guest review
delightful hotel, friendly staffGenuine Hotels.com guest review
"Close to Jules Stein Eye Institute"
Hotel staff was very friendly and helpful. Food was excellent. Lobby is too dark for senior citizens and anyone with limited vision.Genuine Hotels.com guest review
Good location if you were going to go to the universityGenuine Expedia guest review
they have an auto control function for the heat & AC . They kept over riding temp controls and the temp never droped below 76 or 77 degrees even though I had the temp set as low as 60 degrees . Engineers came up twice to take the over ride function off but it reset automatically . One engineer suggested that I open windows at night . The room was too […] hot the entire time . I guess controlling energy costs is more important to the hotel than allowing the guests to control the temp in the room . Read moreGenuine Hotels.com guest review
"Best Westwood location but soft bed"
everything was great except for the soft bed - could not sleep!Genuine Hotels.com guest review
Great , Great! Loved the place !Genuine Hotels.com guest review
Loved this property, it feels like home as every room is a suite with a living room, work area and room. The decor is modern and fresh and they have all the amenities that you could need. The facility itself is nice and swanky. They have high security measures because they have a lot of traffic and flow but it's understandable. The only thing is that […] housekeeping and the mini bar upkeep comes very early in the morning. Great location, would love to stay here again. Read moreGenuine Hotels.com guest review
"Comfort in a great location"
It was a very good stay. However, there was an awful problem with the shower: the water was either very hot, or very cold. There was nothing in between. And the location is great!Genuine Expedia guest review
"Great for a UCLA visit"
We visited for a Bruin weekend. This is the ideal place to stay for a trip to UCLA, albeit on the pricy side. However, you get what you pay for; this is an amazing experience, very lovvely surroundings. A great hotel with friendly people.Genuine Hotels.com guest review
"No wi-fi: come on and get with it."
Beds small and no free wi-fi. Otherwise nice large rooms and good service. Nice pool.Genuine Expedia guest review
"Very friendly and professional"
Not the W hotel im used to like the one in Miami or New York but I was amazed by the level of friendliness and professionalism the staff at the W hotel Westwood showed. They accommodated all my needs and I'm a hard person to Plz, and I was very pleased . I would use that hotel again.Genuine Hotels.com guest review
"Nothing wow about this hotel"
The hotel by itself is ok, but the service is very bad, and the staff very arrogant... And everything is overpriced. Really nothing wow about it, trying to be more in than it really is. Very disappointing.Genuine Expedia guest review
"Not the W I expected."
I have stayed in W around the world and this one is not up to the standard. The hotel room is not clean and I can still see the dirt on sofa. The TV controller is not functioning and I have to use the spare one to control the TV. The airconditioning is awful as I was freezing even though the temp was set to 26C. The elevator access key slot is not functioning […] and I need to swab the elevator few times. The worst part is the staff: I was carrying a large luggage when I checked in and the guys standing at the entrance just didn't help. Last but not the least that I was not informed about the renovation there in the lobby and the environment is really not pleasing at all. Read moreGenuine Expedia guest review
Overall a pleasant stay - We received an SPG upgrade which was very nice, however areas of the hotel & the rooms are in need of upgrading - looking very tired. Staff were excellent - attentive, friendly and helpful - particularly at check-in and concierge. Backyard staff were OK - looked a bit scruffy.Genuine Expedia guest review
"Great experience. Great staff. Awesome rooms."
I had a great stay even if for just one night. The staff was very welcoming and my Starwood membership was well regarded. The location was great - nice area.Genuine Hotels.com guest review
"Perfect for UCLA visit"
Nice hotel and perfect neighborhood.Genuine Hotels.com guest review
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