"Wonderful hotel only let down by slow room service"
I stayed for one night for a business trip and had a fantastic stay. The rooms were very modern and clean, and the showers were just amazing with a rain fall over head shower, mood lighting and digital controls. My only let down was the extremely slow room service that took about 30 minutes after calling for someone to show up at my door. Other than […] that, i loved my stay here and will definitely be returning again. Highly recommended! Read moreGenuine Hotels.com guest review
"excellent location and serivce, but too old"
the rooms are very old and need some serious renovationGenuine Hotels.com guest review
"Free Wifi at last!"
Great and newly refurbished bedroomnGenuine Hotels.com guest review
"Great hotel with great animities"
All in all, wonderful hotel, great value, breakfast, location etc.Genuine Hotels.com guest review
"Not Worth The Premium"
If you NEED to show off how much cash you have to waste stay here - actually you would probably pick the new Mandarin. Hotel is on the fashionable strip - such as it is - in MUC. Room had been newly renovated but was really small. And some of the "new features" did not work properly ( eg there was a light that would NOT turn off necessitating a call […] to service). And the AC only works if window is closed AND locked properly ( again only discovered by calling service). Also while the hotel has a REAL pool you can swim laps in , the AC in the fitness room did not work - and since it has a west facing wall of glass windows afternoon workouts incorporated a simultaneous sauna. Reverting to the space issue- my wife and I combined weigh UNDER 290 lbs so imagine if WE found the room too cramped in which to comfortably move around. I know European hotels are smaller but at north of $500 a night you expect more. Brought to mind a stay at the similarly compact W in Manhattan 2 years ago - but A that was NYC not a secondary city like MUC and B it was much cheaper :) Live and learn. Read moreGenuine Hotels.com guest review
Only complaint was a quite long wait for checkin with a couple of staff seeming to stand about and not be helpful. Location is perfect and comfort is goodGenuine Expedia guest review
"Excellent location, staff, food and services."
It was all amazing - made our Christmas very special. Restaurant expensive but a worthwhile treat. Location amazing.Genuine Expedia guest review
"Overall a great hotel"
The room had a baby cot inside when we checked in which was unusual as we didn't request for it but that was easily removed with a phone call. I would have left the cot in the room if not for the fact we needed space for our luggages(we had 4) The shower buttons were "electric- sensor" push type which could have you standing in the shower for abit longer […] than usual trying to get it to sense you wet fingers. The shower cap box was empty when my wife wanted to use it. Had to call to have it replaced . Other than that , nothing to really fuss about. Great bed great location great service staff and definitely great for shopping and 5 mins to the Christmas market. The check-in staff was 5 stars!!! Adam(I think) was his name. Read moreGenuine Hotels.com guest review
ExcellentGenuine Hotels.com guest review
"poor service good location"
Breakfast ordered did not arrive complimentry cooffeee and paper were not delivered woken up at 8 15 to clean the room on day of leavingGenuine Expedia guest review
"Very luxury hotel located in the best place!"
The hotel is very expensive; however, if considering it's in the West Europe, it's understandable. The hotel is very clean and very kind. During the October Festival, they show their trandition to us. Many luxury brand shops are on the same street. We love Dallmayr for the brunch. Most of the places to look around are within walking distance. In case […] it takes several minutes by tram. Read moreGenuine Hotels.com guest review
Overall a comfortable stay - able to give me early check-in as flight arrived 6am, comfortable bed and all amenities. Location is perfect, right on Maximillanstrasse. Lobby feels a little 'dated' and overall I expected more of the 'wow' factor that I've experienced in other Kempinski hotels.Genuine Hotels.com guest review
"excellent stopover hotel"
Superb location and very comfortableGenuine Hotels.com guest review
"Top of the town"
This hotel is ideally located and has just the most perfect service. Although I find EUR 35.00 for breakfast a little steep , especially as there was no alternative choice available except buffet style. The only gripe I did have was, that the reception could not accept my credit card./Maestro/Unit Credit.Genuine Expedia guest review
"Fabulous hotel for special trip away"
This was a fabulous hotel-nothing was too much trouble for any of the staff who were very welcoming courteous and friendly- from the ladies who did our room to reception concierge etc. The best hotel we have ever stayed inGenuine Expedia guest review
"Disappointing hotel, worst 5 star hotels stayed"
Far from a 5 star hotel - Service was poor, advising we had an upgrade when we didn't, giving us the wrong bed configuration and only changing after second request, room was put in the incorrect name. Toilet leaked all night, drain did not work properly in the shower. This hotel has a lot to learn about what makes a 5 star hotel.Genuine Expedia guest review
"Family city break"
Great location. Beautiful rooms and spa. Lovely for a Munich City BreakGenuine Expedia guest review
"Perfect location for the Xmas Markets"
Outstanding Hotel with top-drawer personal service, ideally situated in the centre of the city close to the Xmas Markets, shops and Restaurants. We will definitely be returning next year. Loved it!Genuine Hotels.com guest review
"First Class All The Way!"
Absolute first class hotel with impeccable service, great location and wonderful atmosphere.Genuine Expedia guest review
"Place of calm in a busy city!"
Wonderful location and amazing view from the saunna and spa areaGenuine Expedia guest review
"Great hotel, friendly staff, nice pool/spa"
Great location, friendly staff, loved the swimming pool and spa area was very relaxing. Would definitely stay here again, room was niceGenuine Expedia guest review
"Lovely hotel in a great location"
Loved this hotel, we stayed here for Oktoberfest which was a little out the way but you can easily get the U-Bahn (Tube) which takes about 10 minutes. For sightseeing the main attractions this hotel is perfect. The staff are really nice and helpful and the swimming pool is a nice added bonus, especially for a late night swim after a long day sightseeing. The […] only think I would have like is tea and coffee making facilities, which you could always take your own travel kettle and supplies. Read moreGenuine Expedia guest review
great hotel...fantastic service....we will stay there againGenuine Expedia guest review
Beautifull Hotel in the Best possible location in Munich. However after arriving in the Lobby which is stunning our Room was very dissapointing the decor very bland and the room and batjroom very small and we had a long walk up & down stairs to get to the lift. As we booked through Expedia we thougt mayby we had been given a lesser room. Hotel spa & […] pool arae a bit of a let down also for the grandness of the Hotel. Read moreGenuine Expedia guest review
Response by Hotel Vier Jahreszeiten Kempinski München Thank you for choosing to stay at the Hotel Vier Jahreszeiten Kempinski Munich and for taking the time to post a review of your recent stay. Please accept our sincere apologies that you were disappointed by your room and the spa area. We can only assure you that we do not treat any of our guests differently just because they didn’t book directly with us. We would hope that your experience on this visit would not dissuade you from staying with us again if your plans bring you to Munich. Kind regards
"Einfacher Fünf Sterne Standard"
Mir hat es gut gefallen, aber insgesamt fand ich die Ausstattung im Business Zimmer für ein Fünf Sterne Hotel nicht ausreichend. Objektiv gab es nichts auszusetzen; aber wenn mich jemand fragen würde ob er dieses Hotel wählen soll, dann würde ich mindestens die Zimmerkategorie Superior Zimmer oder Deluxe Zimmer empfehlen. Oder ich würde dann empfehlen, […] eben ein anderes Fünf Sterne Hotel in München zu wählen; dort fand ich in gleicher Kategorie durchaus mehr Komfort, mit besser ausgestattetem Badezimmer mit Fußbodenheizung (die in meinem Zimmer im Hotel Vier Jahreszeiten nicht vorhanden war), einem Badezimmer aus buntem Marmor, ausgefallene Armaturen ... Read moreGenuine Hotels.com guest review
Hotel de primeiríssima qualidade. Café da manhã sensacional. Várias opções e qualidade dos alimentos. Todo o staff, desde o atendimento na porta de entrada até o balcão de recepção, extremamente atenciosos e solícitos. Localização excelente. Tudo funciona.Genuine Hotels.com guest review
ツインの部屋を予約したが、ダブルの部屋だった。最悪なホテル。Genuine Hotels.com guest review
"Positief en negatief"
Uiterst vriendelijk en attent personeel. Ontbijt is duur.Genuine Hotels.com guest review
"Immer wieder richtig gut"
Entspanntes WE in München mit sensationellem Schuhputzseminar bei Eduard Meier, Schuhmanufaktur in der Brienner StraßeGenuine Hotels.com guest review
リノベーションされた部屋で快適ではありました。ただ、シャワーはハイテクすぎてやや使いにくかったのがマイナス点ですが、その他は文句ありません。旧市街やレジデンツ、HBハウスへも徒歩圏で便利でした。Genuine Hotels.com guest review
"Ikke på niveau med Kempinsky Adlon Berlin"
Dette hotel er placeret perfekt i Munchen Centrum 80 % af gæster er arabere eller russereGenuine Hotels.com guest review
Angenehmes super gelegenes Hotel. Wenn wir in München sind kommt nur dieses Hotel in frage.Genuine Hotels.com guest review
"Erwartung in diesem 5* Hotel nicht erfuellt!"
Kurzes Familienwochenende in Muenchen. Leider war unsere Klimaanlage defekt und das Badezimmer nicht sehr sauber. Das Personal am Frontdesk hat alles getan, um die Schaeden zu beeben. Wir haben netterweise sogar ein Fruehstueck fuer frei bekommen, allerdings bleibt trotzdem der schlecht even Eindruck der einem Kempinski nicht gerecht wird.Genuine Hotels.com guest review
"Over-priced Munich hotel"
Stayed here for 3 days during a fair. Must have received the smallest room in the hotel. Uncomfortable and worn. The hotel is extremely expensive and doesn't give value vs cost. € 250 pr night for the lousiest room and € 42 in addition for breakfast is a rip-off, although the breakfast is of high standard. A lot of better alternatives with better service […] in Central Munich. Read moreGenuine Hotels.com guest review
总体都不错， 就是酒店的空调不是太好。被子有点小。 感觉有点冷。 地理位置很好。Genuine Hotels.com guest review
"Sözde 5 Yıfız"
Oda da kahve makınası bıle yok en eskı enkotu odaları anladığım kadarıyla hotels. Com verıyolar ıyı oda ıstedıgım zaman cok pahalı sız cok ucuza kalıyosunuz dıyorlar demekkı otellere tarafınızdan az para odenıyor ...uzgunumGenuine Hotels.com guest review
"Ekstrem dyr morgenmad"
Morgenmaden er ekstrem dyrGenuine Hotels.com guest review
"Schöne Tage in München"
Leider wurden wir erst spät informiert, daß das Restaurant VUE während unseres Aufenthalts geschlossen ist.Genuine Hotels.com guest review
"сохраняйте нервную систему"
пребывание хорошее но очень непонятная система расчета может быть это касается только соотечественников тогда желательно об этом сообщать за ранее при желании подробности могут быть высказаны отдельно по телефонуGenuine Hotels.com guest review
数年前にも数日宿泊したことがあり、その時と比べるとレートが違い私たちにとっては高額でしたが、どこへ行くにも便利でしたので、年末年始に再訪しました。 部屋は改装が終わっており、以前よりとても綺麗で設備も最新でした。バスルームもスペースとしてはゆったりしており、洗面台自体にも床暖房のようなヒーターが入っているなど寒さを感じない工夫はしてありますが、バスタブはありませんでした。 本来は部屋に入ってすぐチェックすべきなのでしょうが、ベッドルームが綺麗に改装されており当然最新の洗面所でバスタブがあると思い込んでしまい、荷解きを終えて外出してから帰ってから気づいたためタイミングを逃してしまいました。 日中の最高気温が氷点下のこの季節、シャワーだけではなかなか体が温まらず、結構大変でした。 廊下に貼って […] あったフロア図面を見ると同じような広さの部屋は他にもあるようでしたので、お風呂にゆったり入って手足を温めたいと思う方は、必ず事前に確認された方が良いと思います。 Read moreGenuine Expedia guest review
"Лучший отель Мюнхена"
Всё просто замечательно! Придраться абсолютно не к чему!Genuine Hotels.com guest review
A primeiras vez que visito Munich fiquei encantado com a hospitalidade do Hotel Kempinski , localizado no melhor ponto , onde pode se caminhar e aproveitar as grandes grifes e restaurantes maravilhosos o Spa fantástico e academia impecável , como as aomodacoes Foi um grande prazer desfrutar de mais hotel desta cadeia e do atendimento desta grande empresa […] Hotéis .Com Read moreGenuine Hotels.com guest review
Goed personeel heerlijke kamer voor een goeie prijsGenuine Expedia guest review
雰囲気があり、スタッフ、施設とも素晴らしいホテルでした。ぜひ、また泊まりたいと思います。 ホテルから、レジデンツや観光にも行きやすかったです。一生の思い出ができました。Genuine Expedia guest review
Hotel di lusso in posizione centralissima ma tranquilla, a due passi da Marienplatz e ad una ventina di minuti a piedi dalla zona dei musei. Bella piscina all'ultimo piano con sauna e bagnoturco. Camera spaziosa. Un pó caroGenuine Expedia guest review
O hotel é maravilhoso, espetacular, extremamente bem localizado e o serviço impecável. O hotel é frequentado até pelos locais, que tomam chá e drinques no lobby. A árvore de natal no centro do lobby está belíssima. Não creio que haja opção melhor na cidade. A avenida em que se localiza é muito elegante. Ficamos uma semana com as crianças e não temos […] qualquer reclamação a fazer. Read moreGenuine Hotels.com guest review
"Prachtig hotel met prima service."
Prachtig hotel met fraaie inrichting, zowel algemene ruimtes als kamer. Ipad in de kamer, veranderende sfeerverlichting in badkamer, prima bedden. Gesitueerd in dure winkelstraat, verwacht geen supermarktje in de buurt. Op paar honderd meter afstand van Residenz paleis.Genuine Hotels.com guest review
"Отдых в Мюнхене"
Цена соответствует качеству.Genuine Hotels.com guest review
Sehr gute Lage u ausgezeichneter ServiceGenuine Hotels.com guest review
"Unser Lieblingshotel in München"
Äusserst zuvorkommendes und freundliches Personal! Das Zimmer modern eingerichtet. Die Heizung im Bad war mir etwas zu warm eingestellt und konnte nicht reguliert werden.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )