"Not Worth The Premium"
If you NEED to show off how much cash you have to waste stay here - actually you would probably pick the new Mandarin. Hotel is on the fashionable strip - such as it is - in MUC. Room had been newly renovated but was really small. And some of the "new features" did not work properly ( eg there was a light that would NOT turn off necessitating a call […] to service). And the AC only works if window is closed AND locked properly ( again only discovered by calling service). Also while the hotel has a REAL pool you can swim laps in , the AC in the fitness room did not work - and since it has a west facing wall of glass windows afternoon workouts incorporated a simultaneous sauna. Reverting to the space issue- my wife and I combined weigh UNDER 290 lbs so imagine if WE found the room too cramped in which to comfortably move around. I know European hotels are smaller but at north of $500 a night you expect more. Brought to mind a stay at the similarly compact W in Manhattan 2 years ago - but A that was NYC not a secondary city like MUC and B it was much cheaper :) Live and learn. Read moreGenuine Hotels.com guest review
Only complaint was a quite long wait for checkin with a couple of staff seeming to stand about and not be helpful. Location is perfect and comfort is goodGenuine Expedia guest review
"Excellent location, staff, food and services."
It was all amazing - made our Christmas very special. Restaurant expensive but a worthwhile treat. Location amazing.Genuine Expedia guest review
"Overall a great hotel"
The room had a baby cot inside when we checked in which was unusual as we didn't request for it but that was easily removed with a phone call. I would have left the cot in the room if not for the fact we needed space for our luggages(we had 4) The shower buttons were "electric- sensor" push type which could have you standing in the shower for abit longer […] than usual trying to get it to sense you wet fingers. The shower cap box was empty when my wife wanted to use it. Had to call to have it replaced . Other than that , nothing to really fuss about. Great bed great location great service staff and definitely great for shopping and 5 mins to the Christmas market. The check-in staff was 5 stars!!! Adam(I think) was his name. Read moreGenuine Hotels.com guest review
ExcellentGenuine Hotels.com guest review
"poor service good location"
Breakfast ordered did not arrive complimentry cooffeee and paper were not delivered woken up at 8 15 to clean the room on day of leavingGenuine Expedia guest review
"Very luxury hotel located in the best place!"
The hotel is very expensive; however, if considering it's in the West Europe, it's understandable. The hotel is very clean and very kind. During the October Festival, they show their trandition to us. Many luxury brand shops are on the same street. We love Dallmayr for the brunch. Most of the places to look around are within walking distance. In case […] it takes several minutes by tram. Read moreGenuine Hotels.com guest review
Overall a comfortable stay - able to give me early check-in as flight arrived 6am, comfortable bed and all amenities. Location is perfect, right on Maximillanstrasse. Lobby feels a little 'dated' and overall I expected more of the 'wow' factor that I've experienced in other Kempinski hotels.Genuine Hotels.com guest review
"excellent stopover hotel"
Superb location and very comfortableGenuine Hotels.com guest review
"Top of the town"
This hotel is ideally located and has just the most perfect service. Although I find EUR 35.00 for breakfast a little steep , especially as there was no alternative choice available except buffet style. The only gripe I did have was, that the reception could not accept my credit card./Maestro/Unit Credit.Genuine Expedia guest review
"Fabulous hotel for special trip away"
This was a fabulous hotel-nothing was too much trouble for any of the staff who were very welcoming courteous and friendly- from the ladies who did our room to reception concierge etc. The best hotel we have ever stayed inGenuine Expedia guest review
"Disappointing hotel, worst 5 star hotels stayed"
Far from a 5 star hotel - Service was poor, advising we had an upgrade when we didn't, giving us the wrong bed configuration and only changing after second request, room was put in the incorrect name. Toilet leaked all night, drain did not work properly in the shower. This hotel has a lot to learn about what makes a 5 star hotel.Genuine Expedia guest review
"Family city break"
Great location. Beautiful rooms and spa. Lovely for a Munich City BreakGenuine Expedia guest review
"Perfect location for the Xmas Markets"
Outstanding Hotel with top-drawer personal service, ideally situated in the centre of the city close to the Xmas Markets, shops and Restaurants. We will definitely be returning next year. Loved it!Genuine Hotels.com guest review
"First Class All The Way!"
Absolute first class hotel with impeccable service, great location and wonderful atmosphere.Genuine Expedia guest review
"Place of calm in a busy city!"
Wonderful location and amazing view from the saunna and spa areaGenuine Expedia guest review
"Great hotel, friendly staff, nice pool/spa"
Great location, friendly staff, loved the swimming pool and spa area was very relaxing. Would definitely stay here again, room was niceGenuine Expedia guest review
"Lovely hotel in a great location"
Loved this hotel, we stayed here for Oktoberfest which was a little out the way but you can easily get the U-Bahn (Tube) which takes about 10 minutes. For sightseeing the main attractions this hotel is perfect. The staff are really nice and helpful and the swimming pool is a nice added bonus, especially for a late night swim after a long day sightseeing. The […] only think I would have like is tea and coffee making facilities, which you could always take your own travel kettle and supplies. Read moreGenuine Expedia guest review
great hotel...fantastic service....we will stay there againGenuine Expedia guest review
Beautifull Hotel in the Best possible location in Munich. However after arriving in the Lobby which is stunning our Room was very dissapointing the decor very bland and the room and batjroom very small and we had a long walk up & down stairs to get to the lift. As we booked through Expedia we thougt mayby we had been given a lesser room. Hotel spa & […] pool arae a bit of a let down also for the grandness of the Hotel. Read moreGenuine Expedia guest review
Response by Hotel Vier Jahreszeiten Kempinski München Thank you for choosing to stay at the Hotel Vier Jahreszeiten Kempinski Munich and for taking the time to post a review of your recent stay. Please accept our sincere apologies that you were disappointed by your room and the spa area. We can only assure you that we do not treat any of our guests differently just because they didn’t book directly with us. We would hope that your experience on this visit would not dissuade you from staying with us again if your plans bring you to Munich. Kind regards
"Poor facility and noise by renovation"
i cannot believe this is Kenpinsky hotel. the location is quite nice. But the facility is poor. My room couldn't close the window tightly, and the noise by renovation cannot make me stay at room.Genuine Hotels.com guest review
"Hotel Vier Jahreszeiten Kempinski München"
Perfect location at maxilimilian strase, however needs renovation as the rooms conditions are very dated. Eg: Most hotels rooms have at least a 27inch or 29 inch LCD TV, however this hotel provided a CRT TV (The TV with the huge thick back). It is a pity that with such a extravagant and beautiful lobby, the rooms are dated and gloomy.Genuine Hotels.com guest review
"lovely except for smell of cigar smoke in lobby."
Very welcoming staff. Room very comfortable but was quite small I thought for 5 star. VIew was poor looking on to an inner courtyard roof. however it was lovely to walk into that beautiful lobby spoiled onlty by the strong smell of tobacco smoke.Genuine Expedia guest review
Sehr gute Lage u ausgezeichneter ServiceGenuine Hotels.com guest review
"Unser Lieblingshotel in München"
Äusserst zuvorkommendes und freundliches Personal! Das Zimmer modern eingerichtet. Die Heizung im Bad war mir etwas zu warm eingestellt und konnte nicht reguliert werden.Genuine Hotels.com guest review
Auf Empfehlung eines Freundes haben wir dieses Hotel gewählt. Es entsprach nicht unseren Erwartungen. Das Zimmer für den Preis eher klein. Gute Restaurantempfehlungen vom Hotel erhalten. Wir würden aber dieses Hotel nicht mehr wählen.Genuine Hotels.com guest review
"Perfect location but.."
If you are alone, please re-consider. A single room in this luxury & beautiful hotel is a little bit better than walk-in closet. Ugly interior, low ceiling, located at first floor, small bathroom, and very week water pressure in the shower room. I will never be in this hotel.Genuine Hotels.com guest review
"5 star OK"
Pretty much what you expect. Small room though, but super cool modern bathroom.Genuine Hotels.com guest review
In der Hotelhalle ein lärmiger Zoo, sonst tolles Essen, sehr gute Zimmer, bestens geschlafen. Netter, persönlicher und zuvorkommender Service. Alles bestens, im wahrsten Wortsinne. Mal wieder ein positive Überraschung.Genuine Hotels.com guest review
Tudo foi perfeito desde serviço às instalaçõesGenuine Hotels.com guest review
Leider hatten wir Pech was den Service betraf. Das Hotel machte es wieder gut indem Sie uns preislich entgegengekommen sind. Jedoch würde ich dieses Hotel nicht mehr buchen.Genuine Hotels.com guest review
"Perfectly situated in München"
Very fine hotel with friendly staff. Very conveniently situated near Marienplatz. Nicely redecorated recently. Excellent breakfast.Genuine Hotels.com guest review
Gammelt velbeliggende hotel.Til mere end 3000kr pr nat var værelset for lille og vendte ud mod bagsiden.Kraftig støj fra kloakspuling fra kl 7.Da beklagede os blev vi lovet et bedre værelse næste gang.Det kan jeg ikke bruge til noget.Genuine Hotels.com guest review
"Utmärkt på alla sätt men mycket dyr frukost"
Jättebra, utmärkt service och mycket bra läge. Tyvärr drar priset på frukost ner helhetsintrycket.Genuine Hotels.com guest review
"Citynahes Hotel mit luxuriöser Ausstattung"
Das Hotel selbst ist luxuriös, aber sehr altbacken und dunkel eingerichtet. Das Zimmer war nett, aber sehr warm und, obwohl zu einer Seitenstraße gelegen, nachts sehr laut. Nachträglich wurden ohne weitere Nachfrage und ohne dass dies auf der Rechnung erschien noch 7 Euro für ein Mineralwasser aus der Minibar abgebucht, das ich nicht entnommen hab […] e. Read moreGenuine Expedia guest review
"افضل ما فيه موقعه"
الفندق يمتاز بموقع جميل و على افضل شارع في ميونيخ. يعيب عليه قدم الاثاث والغرفGenuine Hotels.com guest review
"Top hotel in the city on Munich."
Looking forward for a long relaxing weekend we booked one of the most expensive and exclusive hotels in Munich. The second morning in the hotel the hot water in the shower did not work. Somebody from the reception told us that they would solve the problem and that we could change the room which we did not do. At night the water again failed. Now the […] staff told us they could not find any plumber to fix the problem. Again they asked us if we wanted to change the room but as we had a meeting for dinner we did not have time and stayed in the room. I would have expected the Kempinsky to solve problems with the water. If not, they should have offered us that they move our stuff to a new room. An offer for a discount of € 66,-- from a bill of more that € 1.000,-- was not sufficient to make us happy. Read moreGenuine Expedia guest review
"Ótima localização e bons serviços"
O hotel tem localização perfeita, com fácil acesso às principais atrações da cidade. Os serviços também são ótimos, principalmente os relacionados às refeições: bom café da manhã e bom almoço executivo. O quarto poderia ser um pouco mais espaçoso, mas as instalações são muito boas.Genuine Hotels.com guest review
"Lyxhotel perfekt placerat i centrala München"
Jag blev direkt vänligt bemött vid incheckningen och fick samma trevliga bemötande fram tills jag checkade ut. Bra rum med de skönaste sängar jag sovit i. Totalt sett mycket nöjd.Genuine Hotels.com guest review
ロビーもとても雰囲気があり、落ち着いた家具類の客室とともに、ヨーロピアンな雰囲気を満喫できました。それでいてスタッフの方々は明るく親切で立地もよく気持ちよく滞在出来ました。Genuine Expedia guest review
die atmosfähre war sehr toll, das team aufgestellt, freundlich und hilfsbereit, das frühstück war sehr umfangreich und ausgezeichnet! werde wieder dort übernachtenGenuine Expedia guest review
部屋もバスルームもロビーも外観もすべてとても満足しました。またフロントの方々の応対がとても明るくて親切で、気持ちよく滞在出来ました。マリエン広場までも思ったより全然近くて観光にもとても便利でした。Genuine Expedia guest review
"Impeccable service et confort"
Un de nos meilleurs séjours d'hôtel .Un parfait chez soi.Client roi dans un palace fabuleux avec gentillesse et efficacité admirables.A notre arrivée "la lady in red"a veillé aux petits détails du confort sitôt exprimés .Bref un hotel Kempinsky qui favorise nos prochains choix de cette chaîne .Genuine Hotels.com guest review
Super service fra a-z, selv når man 01.00 skulle have en iphone 5 charger bragt op på værelset. rigtig god stemning ibåde foyer og bar.Genuine Hotels.com guest review
Kommer gärna tillbaka. Rummet saknade ett litet bord med tillhörande stolar.Genuine Hotels.com guest review
希望した喫煙可能な部屋で、とても綺麗で快適な部屋でした。 サービスその他も大変良く対応してくれて再度宿泊したいホテル。Genuine Expedia guest review
Unsere hohen Erwartungen an dieses renomierte Hotel wurden völlig erfüllt. Der Spa und Fitnessbereich ist wunderbar und empfehlenswertGenuine Hotels.com guest review
Потрясающее расположение отеля для покупок и для прогулок, очень понравился номерной фонд, номера новые, чистые и очень уютные. В каждом номере есть Ipad, что может быть очень удобно. Бесплатный Wi-Fi. Но нам не понравилась кухня на первом этаже, обслуживание в ресторане очень медленное. Зубную щетку пришлось просить 4 раза. Но все дело в загруженности […] отеля, он всегда переполнен. И эти мелочи мы переживем. Вернемся ли мы еще раз? Да! Read moreGenuine Hotels.com guest review
"Klassisk hotell av meget høy kvalitet"
Tydelig at dette er et hotell som vektlegger kvalitet i alle ledd. Ikke billig, men du får det du betaler for. Veldig hyggelig og hjelpsom betjening, flott og veldig rent rom og høy kvalitet på maten. Særlig var frokostbuffeten en stor opplevelse. Her manglet ingen ting. Ekstra pluss for muligheten til å velge egg i alle varianter fra en egen meny.Genuine Hotels.com guest review
zu kurzGenuine Hotels.com guest review
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