Country Suites by Carlson - Chattanooga Hamilton Place Mall - Chattanooga

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Genuine Hotels.com guest review

This hotel was great. We felt safe and tucked away. For a family of 5, it is hard to find hotels where we can all fit comfortably. The kids enjoyed the pool and there was plenty of room.

Genuine Hotels.com guest review

While an older hotel, the room was nice and clean for 3 adults 2 children (executive suite gave us plenty of space to play Risk that evening). There was a pretty good selection for breakfast and all for an excellent price. Front desk was a little crowded and the check-in wait was a little long (probably should do quick pre-paid check-ins before processing […] a guy with 3 rooms who didn't have a reservation). In her defense, it was Memorial day weekend, and the front desk clerk was gracious and apologetic afterwards. We would definitely stay again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It was considered a suite but there was very little difference from the standard hotel room. Would not consider staying there again as long as the rooms over a $100. Ive had much better rooms and suites for considerably less.

Genuine Hotels.com guest review

Very nice hotel, Easy access off of 75, restaurants close by... The room was very nice and very clean.. Breakfast was good, but i will say altho they had some hot food choices it couldve been better for the price... but we still left breakfast full and satisfied, overall great Hotel...

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel staff was extremely nice, helpful, professional, and courteous. The room was very clean and comfortable. Location just off the interstate and near great shopping and great restaurants. Parmela and the staff are there for the guests.

Genuine Hotels.com guest review

This hotel needs some updating. The carpet in our room was worn and soiled. The dining facility chairs were torn and needed to be replaced. The location was convenient and the staff was friendly.

Genuine Hotels.com guest review

The hotel was clean, but run extremely inefficient. The staff at the front desk seemed disinterested and terse, snippy. The staff running breakfast could not keep up with the shortages in food and drink. Overall, I would not recommend this hotel.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We truely enjoyed our recent stay at Country Suites. The staff was fabulous offering help with information and driving directions. Our room was clean, very comfortable and had everything needed. I really liked that the hotel is tucked back away from the main highway and there are several nice restaurants very close by. The only negative was the breakfast. […] What they had was good, it just wasn't what we expected on a hot breakfast bar and the seating felt cramped. Even so, i give Country Suiites an "A" and would definately stay there again. Read more

Genuine Hotels.com guest review

One of the reasons we choose this hotel was because of the indoor pool - we had young grandchildren with us. It was supposed to be heated, but it was freeziing!!! Only the 13 year old could stay in it for more than 15 minutes. I spoke to management, but was told there was nothing they could do. We also left a charger there, but cannot get any response. […] If you could do anything to help, I would greatly appreciate it. However, apart from that, we were very satisfied. Read more

Genuine Hotels.com guest review

Nice hotel/room, only problem was a leaky tub faucet that could not get fixed until after we checked out. Indoor pool could use updating and be a little bigger and towels restocked. Staff was nice and helpful!

Genuine Hotels.com guest review

When we were going to arrive late, they went out of their way to try to find us closer accommodations but unfortunately everything was booked. Very good customer service and the rooms are really big.

Genuine Hotels.com guest review

Very nice hotel and clean. Very easy to find, easy access to highway.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

My family had a wonderful time here. The hotel was clean and the staff was excellent. Everyone was very helpful and friendly. My daughter loved the indoor pool. The hotel made our weekend getaway even better.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This was a pit stop for us on our business trip- easy check-in and check-out!!

Genuine Hotels.com guest review

I loved the beds and bedding, and the entire hotel is very visually pleasing. I have to say that there was a little area of mold above the shower-since I am also dealing with this at home, I was a bit let down. My room was quiet, the pool looked clean and enticing, and the man at the check in counter was very helpful and positive about all that the […] hotel had to offer. The location was extremely easy to find. I missed having a lounge, which would be very nice-especially for business travellers who have travelled far. Read more

Genuine Expedia guest review

The hotel was 5 star all the way! Highly recommended!

Genuine Hotels.com guest review

very nice stay with friendly accomodating and efficient staff, great room, comfortable, quiet,exercise room, pool, breakfast, above expectations, as all I really needed/expected was clean, quiet and comfortable

Genuine Hotels.com guest review

My wife and I needed a place to stay on our way out of Knoxville for a quick get-a-way and the Country Suites was a very nice place to stay. Staff was great, room was clean and very spacious and breakfast was good. Would definitely start here again.

Genuine Hotels.com guest review

Excellent staff. Breakfast was GREAT!! Highly recommend this hotel and will be staying here again!

Genuine Hotels.com guest review

A great night's stay for a very good price. Very nice and large room and a warm pool for the kids to unwind in. Nice location near large mall area.

Genuine Expedia guest review

The only reason why I did not rate this hotel higher is because it is an older hotel and you can see the signs of wear & tear. We stayed at the same hotel in a different location, and it was awesome! This particular hotel can use a few updates. There were some spots on the chairs and sofa that was a little distasteful. Other than that, we had a nice […] stay. Read more

Genuine Expedia guest review

After driving 10 hours from Illinois, this was our overnight stop on our way to Orlando. Great location - close to restaurants, easy access to I-75. Kids enjoyed the heated indoor pool. Breakfast options were good. Did not realize I had reserved a smoking room, but was able to change to a non-smoking room without issue.

Genuine Hotels.com guest review

It was nice to have a wall between the sleeping area and sitting area, especially with 4 children. Also, there was a sink and counter with mirco and refrig under it, instead of it all under the TV. Very nice when eating in room with children. The breakfast was extremely good with a variety of food choices!! Will stay at again!

Genuine Hotels.com guest review

I like the hotel but we had problem with a guess making noise at 130am which woke up our 12month old the hotel manage offer to refund our whole stay. I thought that we nice. We will stay again. Breakfast we great the room wonderful. the staff was very nice

Genuine Expedia guest review

Very good experiencefor a little trip with the kids... we had a nice room, and the 5 of us were very comfy... fridge and microwave were great with the kids. Front desk service was exceptional. Kids loved the little pool. Hotel breakfast was good.. hot eggs, bacon, pancakes, etc along with yogurt, cereal, etc.. we toured all around chatanooga, so the […] location didn't matter as much, but this hotel is about 15 minutes from downtown out by the airport. Near the freeway, and mall so that was convenient Read more

Genuine Hotels.com guest review

We live in Murphy, NC and arranged for a room for two days to "just get away". We arrived early (by 2 hours), but our room/ suite was ready so we were given the keys. It was a beautiful suite, very clean. I even wore my white socks in the room, they did not get dirty. I would recommend this hotel to anyone. The staff was very professional and accomodating […] to us. We will be coming back again! Loved the area of Hixon as this was where we wanted to explore this time/ trip. Read more

Genuine Expedia guest review

The plusses are the spacious rooms, the 2 TVs in the room, the daily newspapers and the breakfast buffet. The furniture in the room looks old, the bed wasn't comfortable. The bathroom in the room is old style and definitely needs updating, not a bathroom you would want to see in a hotel. The carpeting is old throughout the hotel and it doesn't look […] clean. We stayed in an executive one bedroom suite with 2 queen beds and the price per night was not worth it at all. There was also a sarcastic female receptionist who thought she was funny, but still inappropriate with her comments. I will never go back there; there are plenty of hotels around that area. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Loved the 2 rooms and 2 flat-screen LG TVs - with HDMI! it was a very nice stay, very relaxing.

Genuine Hotels.com guest review

A very nice stay. Room was quiet, clean and comfortable. Very convenient to restaurants and business appointment. Recommended.

Genuine Hotels.com guest review

Wonderful and clean family hotel! Very spacious and the breakfast was great as well.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Could not ask for better espicially for the price. We have stayed at another on the other side of town, it is very nice also, this one is better.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room size is good for a family of five. The pools were kind of dingy. They ask that you use the towels they provide at the pool instead of bringing ones from your room, however the ones at the pool are basically oversized hand towels. It would be nice to give the guest regular towels to use. The most frustrating thing was being lost in downtown […] Chattanooga, and calling to ask for directions. I was informed by the front desk person that she didn't know how to get to the hotel from downtown. She did tell us to try and find 75 highway and take it south, which would have sent us the wrong direction and into Georgia. It really was not that hard to find once we got to the right highway. Otherwise it was ok for the price. If you want to do things downtown, which is were most of the interesting attractions are, there are better and closer options. Read more

Genuine Hotels.com guest review

The hotel was great!! We arrived at the hotel 1 hour before check-in! The room was ready to check in!! We enjoyed our stay!! The room was roomy enough for 2 adults & four children!! Had a greatr time!! Will use again!! The staff was very friendly! Thank you for a great stay!!

Genuine Expedia guest review

The staff was very friendly and the room was comfortable.

Genuine Expedia guest review

The staff treated us like we were at their own homes. They were very welcoming and helpful. My little ones really enjoyed the stay.

Genuine Hotels.com guest review

Nice hotel. Well kept. The staff was very friendly. The owner/head lady actually played with our son at breakfast one morning. She was great! The room was very comfortable. The only issues we had with it were that they didn't provide enough towels for us both nights we were there. We reserved the room for 6 people (Mom, Dad and four kids# and it was […] stocked with four towels. The first night we went down to get more and the next night they only restocked it with four again. The first night I called down for a foam pillow. The guy on duty said he would check and call me back. He never called. The breakfast was pretty good and we had plenty to eat. It ends pretty early - 9:30 on weekdays. The room is very small so we couldn't sit together as a family because there were no tables available together. We had to wait for a table the first morning. The hotel is in a great location and close to many restaurants. Conveniently located off the Interstate. We enjoyed our stay and will probably book it again the next time we're in Chattanooga. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Excellent hotel. We stayed in a one bedroom suite. Lots of room, very clean and its nice having 2 TV's with kids. Full breakfast included, not your basic coffee and donuts. I will stay here again. Mike from Michigan

Genuine Hotels.com guest review

We had a bit of an issue at first (warning: third-party booking sites often book you automatically into a smoking room, so if that is not your preference you will need to call the hotel and tell them), however, the hotel staff was very nice and accommodating. They made it right and we were very pleased with the outcome. It's also very close to restaurants […] (we were able to walk to a few of them) which was an added bonus. And the pool and breakfast were nice too. Read more

Genuine Hotels.com guest review