Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
This guest did not leave a comment.Genuine Hotels.com guest review
"nice loccatiom"
in the heart of Times Square, shops & restaurants are few steps away.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great location"
Great location , nice comfortable beds , helpful staff.Genuine Hotels.com guest review
"Great hotel, very well localized"
Overall it was pretty good. The line t talk to a concierge on both occasions was long. More concierges would be a great benefit.Genuine Expedia guest review
"Lovely all 'round."
Clean and quiet. Very little noise from adjoining rooms or hallways. Guests and employees courteous and helpful. Safe and convenient location in theaters district NYC. Elevator system excellent and easy to use with very little wait time. And the revolving bar upstairs so much fun with fabulous view. We'll definitely go back again and again.Genuine Hotels.com guest review
"Very Nice"
Everything was perfect.Genuine Hotels.com guest review
"Excellent Location but needs in-room wireless"
For a 4-Star hotel, WiFi should be included in the price of the room, not just in the lobby where connection speed is dismal due to predictable heavy usage. This feature is no longer a luxury convenience used by a few but a fact of every day life for most, particularly those whose travel plans bring them to NYC.Genuine Hotels.com guest review
"No better hotel"
What a great hotel to stay at in the heart of all the action of NYCGenuine Hotels.com guest review
"Times Square -- New Years' Eve"
Place to stay for any event but most especially for New Years Eve!!!! We had a great time, though the elevators to the 40th floor were at times slow due to volume of people. It is expensive but worth the cost of the room. We treated ourselves to the Sunday Brunch in the View -- highly recommend for a special treat but come hungry to get your money's […] worth!!!! The view is fantastic. Read moreGenuine Hotels.com guest review
"Very Convinient"
Loved every moment of it!Genuine Hotels.com guest review
I specifically called hotels.com and the Marriott Marquis Hotel 3 times when I made my reservation to advise that I "required" (not just requested as a preference) a room with 2 beds -- not 1 king size bed -- because I was a party of 3 adults -- mother, father and son. I emphasized that this was not a preference request, but a requirement -- otherwise […] I would book another hotel. I was assured that I was guaranteed a room with 2 double beds. When I arrived to register at the hotel, they had no idea that I needed 2 double beds & asked if I would accapt a room with 1 king bed!!! -- That is terrible and will deter me from booking there again. Read moreGenuine Hotels.com guest review
"customer service not what I expected from Marriot"
Check-in did not go well. We arrived at 4 PM. We were told the parking garage, which is for registered guests, was full. No options for parking were suggested by the valet staff. Inside,there was a long line at the registration desk. We were told to check back because our rooms were not ready. We had lunch in the lobby restaurant (Crossroads) where […] the waiter was nice, but the sandwiches were overpriced and the wait for our sandwiches was unnecessarily long. After lunch, I got back in line and was told my room was still not ready. The clerk offered to buy me a drink while I was waiting. I declined because I am traveling with my four young children, so we sat in the lobby and continued to wait. I got back in line to check on our room several times. We were finally given room keys at 6:15. We had tickets for a 7:30 Broadway show, so we rushed to get the family ready in time. Although we did not get connecting rooms as requested at the time I made the reservation, they were very clean. The view from the rooms and the location of the hotel were great. The TV did not work in one of our rooms, but someone did come to fix it in the morning. When told them we were less than satisfied with our Marriott experience, they offered us late check out, which we did not need because we had tickets for a morning show. Read moreGenuine Hotels.com guest review
"GREAT HOTEL FOR A FAMILY"
THE HOTEL LOCATION IS PERFECT, RIGHT IN THE MIDDLE OF EVERYTHING!! THE STAFF WAS VERY NICE AND HELPFUL, THE FOOD IN THE RESTAURANTS WAS GOOD AND THE ROOMS FOR NYC VERY SPACIOUS! I AM HEADING BACK TO THE CITY THIS SUMMER AND WILL STAY AT THE MARRIOTT MARQUIS AGAIN!Genuine Expedia guest review
"Very Good Hotel"
Beds were not all that comfortable NOT queen size as listed. However the staff was very accomodating excellent staff..Genuine Expedia guest review
"Great hotel for everyone."
Location was terrific and the hotel was beautiful. Highly recommend this hotel.Genuine Expedia guest review
"Excellent overall"
I would stay in this hotel again. EXCELLENT OVERALL. Love the location.Genuine Hotels.com guest review
"Holiday Weekend Trip"
Located in the heart of the action, with amazing views of Times Square. We were up high enough (floor 35) so that the noise was not an issue at night. Our room had a king sized bed and sofa-bed. Plenty of room for 5 people to comfortably stay and move around. Also room to fit a roll-away bed. (not permitted in rooms w 2 double beds). Service in all […] areas were quick and professional! At their restaurants, prices were expensive, which is expected... Happy and Courteous staff, and they gave us a free dessert cake for my daughter's birthday. Plenty of amazing views from public areas all over hotel. Two Starbucks in hotel, as well as some shops and bars/restaurants. Very nice!! Read moreGenuine Hotels.com guest review
"Great hotel!"
Great hotel. Centrally located so it's easy to see all that NYC has to offer. I can't wait to go back!Genuine Expedia guest review
"NY Marriot review"
The Marriot Marqius was GREAT. The staff were all friendly,accommodating and very effecient. Very comfortable rooms with all the amendities. Thank You for making our stay a pleasant one . From a group of 7 travelers that will recommend the Marriot highly.Genuine Expedia guest review
"Great Location"
This hotel is in a prime location if your trip is focused on theatre, shopping and fine restaurants.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Gone downhill"
This is the 4th or 5th time here. Treated more like cattle than returning guest. Coffee pot broken. Took many calls and trip to desk to fix. As checking out...used bellman abut needed time before cab. When in cab line bellman walked luggage and guests in front of us. Never again.Genuine Hotels.com guest review
"Great Hotel on Times Square"
First time trip to NYC. Marriott has a great property of a hotel on Times Square in the Marquis. No comment offered on the restaurants. We wanted to eat as local as we could, so we ate elsewhere to experience "the real deal". The room was comfortable, but I would suggest that, short of some local law that requires it, the wifi should be free in the […] rooms. Free wifi in the lobby is a little short sighted, but we were not in town to stare at our smart phones all day. But all in all, a great experience and would go again. Read moreGenuine Expedia guest review
"NYC TRIP DEC"
best location ..good breakfast..upscale price is up the sky but its what you would expect in such a city and location..Genuine Expedia guest review
"high price for a just "ok" marriot"
First i booked a king deluxe, they gave me a room with doubles when i checked in and said i wasn't guaranteed a king deluxe. The check in representative was not apologetic and just told me to check my reservation if i didnt believe her. She kept showing me a piece of paper showing the king deluxes were sold out. Not a great check in experience. The […] hotel itself is right on times square and has glass elevators with an amazing ride through the atrium. The cleaning staff was nice. Big rooms, lots of space, pretty good bed. The carpet and decor was dated. exposed plumbing in the bathroom. Dim lighting. Could hear people in the other rooms. ok but just not as good as other premier marriots and definitely too pricey overall its very expensive hotel Read moreGenuine Expedia guest review
"Great hotel for a 'Girls weekend in NYC'"
Awesome location - great amenities, a little pricey!!!!Genuine Expedia guest review
"Awesome Thanksgiving trip to NYC"
We enjoyed our stay. The staff went above and beyond with friendliness, etc. our room was very spacious and of course we had an excellent view of Time Square to the point that our kids would sit at the window and just watch and watch. I would recommend this hotel for the location, comfort, friendliness and did I mention location!Genuine Expedia guest review
"convenient location"
location is very convenient: everything is very close by.Genuine Expedia guest review
"great hotel location"
nice clean and surprisingly quiet wonderful location for playsGenuine Expedia guest review
"Great, Great, Great!!"
Excellent location and CLEAN!!! Very helpful, friendly staff. Items in hotel very expensive including all food items so take advantage of freebies such as free WIFI on 8th floor, free bag check, free tourist info etc.....would definately stay here again and highly reccommend!Genuine Expedia guest review
"Not worth the money"
It wasnt what I expected at all! Not worth the Money for a night's rate. I thought the inside of the hotel would be more luxurious.Genuine Hotels.com guest review
"Girls' Week in New York"
It is a very large hotel and perfectly located to theaters and restaurants.Genuine Expedia guest review
"Great quiet rooms"
Great quiet rooms right in times square! Clean room! Looking to stay there again.Genuine Expedia guest review
"Perfect for the Broadway fan!"
A beautiful hotel in the most vibrant part of New York City. Friendly staff, clean rooms (larger than most in Times Square), and the best location possible for fans of the great white way! I would definitely visit this Marriott again!Genuine Expedia guest review
"Pleased, but very expensive"
The hotel was clean & in a great location in Times Square. Breakfast was absurdly expensive, but what do you expect? Quick elevators & a clean shower. Didn't have a Times Square view, but was pleasantly surprised with what we could see out of our window. To be honest, you can find a nice hotel a few blocks away from Times Square & save hundreds. I would […] suggest that option if you don't mind walking a few blocks. Although it was nice. Read moreGenuine Hotels.com guest review
"greast service hotel"
staff were outstanding > hotel retained it's staff through the hurricane that just hit the NY/NJ area... which was pretty amazing. all from the wait staff to the maid service were most pleasant.Genuine Expedia guest review
"Great for locals too"
I live in NYC so I don't have any reason to stay at a hotel in NYC. However, due to Hurricane Sandy, I was evacuated from my downtown apt and without access to transportation, I had no way to reach friends and family in the surrounding area. I booked a room at the Marriott Marquis same day. While I only stayed one night, the room was thoroughly modern, […] spotless, and had all the comforts of home. As a local, I have walked by this hotel many times but now I know it's a first rate establishment. I would recommend it highly to any tourist or local. Read moreGenuine Hotels.com guest review
"Marriott Marquis stay during Hurricane Sandy"
From the bottom of my heart - There is really something about this place. I would want to extend my stay at Marriott Marquis, but unfortunately, needed to go back home, otherwise...Genuine Expedia guest review
"Great location"
The best thing about the Marriott Marquis is the location. It is right in the heart of Times Square. This may not work for everyone, but for me it was fantastic. From my room, I had a partial view of the Square and could watch filming of Good Morning America. At night, you could easily walk to all of the Broadway theatres. The room itself was clean […] and I felt was large in size. My room had 2 queen beds and a pull-out sleeper love seat. One thing I thought very odd, was the low height of the toilets. For older folks, or those with decreased quad strength, this could be quite a problem. I actually asked the front desk staff about this, and was told all toilets are indeed low and the same in all rooms, except for the "accessible rooms". Also for the price paid, the quality of the towels was pitiful. Towels are much better at any Holiday Inn Express. Overall, I enjoyed my stay here very much. However I might try another hotel in Times Square next time, to get a few more luxury amenities. Read moreGenuine Expedia guest review
"NYC Trip"
All of the staff were extremely friendly and helpful. The corner room that we stayed in had a great view of the Times Square Area, but the curtains/drapes were designed so that the lights did not seep into our room at night.Genuine Expedia guest review
"Great Hotel and location!!!!"
We had a wonderful time and the people that worked there were a pleasure to deal with!!!Genuine Expedia guest review
"great hotel and staff"
the hotel was great. very clean rooms and a wonderful view of times square from our room. the hotel totally accommodated my requests when i booked my stay. the staff was very friendly and helpful. I would definitely stay again next time i visit NYC.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Best hotel experience in Manhattan"
Wonderful location,very comfortable beds, excellent service from all hotel employees. We've stayed in several hotels in Times Square and this is by far the best in every category by which hotels are rated, .Genuine Expedia guest review
"No king"
I reserved and requested a king size. Bed. Was not available.also there was no bath robes.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"15 year wedding anniversery"
We had a great stay. Everyone on staff that we talked with was very nice. Location was amazing and the hotel was also.Genuine Expedia guest review
"Gorgeous Marriot Marquis"
Excellent design, great personnel, cozy lobby. I would like the sofa bed to be more comfortable.Genuine Expedia guest review
"AWESOME VIEW!!!!!"
It was very classy!! my first time in new york!! the hotel was very clean, and relaxing place to stay!!Genuine Hotels.com guest review
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