"Friendliest staff I have ever encountered."
So friendly and easy to check in to. Hotel was pretty booked but valet service was very prompt. While checking in the clerk asked us to wait a minute then came out with a little red wagon full of stuffed animals for my two grandchildren to pick from! Kids were so excited. I would definetly stay here again and recommend to everyone.Genuine Expedia guest review
"Nice hotel and close to my event"
Staff was great, hotel was very clean, but our room AC was not working properly and did not sleep well at all. Too late to call for assistance as we were needing to get some rest before the next morning and by calling someone to fix or switch rooms could have potentially taken a few hours; therefore, just slept uncomfortably.Genuine Expedia guest review
"More than expected and I expect a lot!"
The Houston Marriott staff goes above and beyond. Breakfast was awesome. My kids had so much fun and that is what counts most to me.Genuine Hotels.com guest review
This is supposed to be fine hotel. Rooms are about level of mid-price hotel and the bathroom is at the level of a budget hotel. The linens were at level of budget hotel. Expected more amenities for the price.Genuine Expedia guest review
Always a smooth and comfortable experience. Great hotel, great staff. Paying for parking is the only downside.Genuine Expedia guest review
"Walking distance to rice village."
Staff very accommodating. Shuttle service to rice village and other destinations close by. Very comfortable room, clean. If you need to be close to rice university, medical center or museum district, this is the perfect place.Genuine Hotels.com guest review
"it was a nice stay! affordable!!"
Would stay again!Genuine Hotels.com guest review
"Perfect for people visiting the medical center"
Staff was very courteous , food in the restaurant was great, and the rate was very reasonable for our location. We had an appointment in Smith tower; with connecting crosswalks we never had to go outside. The weather that day was cold, damp, and windy.Genuine Hotels.com guest review
The staff was excellent and went out of their way to make our stay enjoyable. Would definitely stay here again should the opportunity arise.Genuine Hotels.com guest review
Conveniently located on the metro rail line, I stayed here and hung out late night in downtown. It was safe, convenient, and priced right.Genuine Hotels.com guest review
"Nice Hotel close to Rice"
Great hotel, lovely room, only downside was that the bathroom was very small.Genuine Expedia guest review
"Best Hotel in Houston"
My family stayed here for a short weekend trip to Houston to enjoy the zoo and museums, but we found this hotel was a gem within itself. The staff treated all newcomers as royalty, especially the valet and the breakfast staff in the Driscoll restaurant. The pool is spacious and well-heated (not too cold or hot) and the spa (hot-tub) is larger than most […] hotels. I noticed w/ the proximity to various hospitals that the majority of visitors are patients and their families. I found this hotel is more than accommodating to those w/ limited mobility, and what a wonderful way to reduce the stress that may incur w/ medical procedures. There is a metro (train) stop in front of the hotel, and a few restaurants within walking distance. The hotel offers a shuttle with a 2-mile radius which is AWESOME! Because all the hospitals, museums, Rice University, University Village shops and restaurants fall within this 2-mile radius. I can go on on. Great hotel w/ exceptional personnel. Read moreGenuine Hotels.com guest review
"Houston Marriott at the Texas Medical Center"
Great place, walking distance to the doctor, very quite rooms, and the staff could not have been nicer.Genuine Hotels.com guest review
Always someone offering to help. Breakfast buffet was excellent! Loved the omelets! Shuttle driver/service excellent. Restaurant cold--bring your jacket. Great stayGenuine Hotels.com guest review
"Reasonable choice for location in Houston"
What stands out about this hotel is the helpfulness of the staff. Every staff member appears eager to go above and beyond in helping the guest enjoy their stay.Genuine Expedia guest review
Registered online through expedia and by phone. the hotel claimed my payment had not gone through even though I had a receipt and they had no record of my registration in their system. There is a disconnect between phone and online registration and the on site computer system that needs to be fixed.Genuine Expedia guest review
"Not what we expected"
Difficult to find in downtown Houston. Difficult to find parking. Literally had to let my wife out to go inside to check in and find non-valet parking. $22.00 for valet parking otherwise you end up on the third floor of the garage with no good directions on how to use the elevator. Ended up walking down three ramps with our luggage to get to the hotel. […] Part of this was through a construction site area. Valet area was almost vacant while there were a large number of non-valet vehicles on the 3rd floor with ours. Of course as you noted breakfast included is another $24.95. We skipped that part. Internet usage is another $9.95 for the night and we skipped that as well. AC was extremely cold. Adjusted it down a degree and it got warm in the room very quickly. Would not go back and was very disappointed. For a big name it was relatively expensive. We will not go back. Read moreGenuine Hotels.com guest review
"Very convenient location"
This facility is in the heart of the Houston medical corridor and is extremely convenient to this area, Reliant Park, Rice Village and the surrounding area. Self-park was convenient and reasonably-priced, especially on weekends. I highly recommend this hotel.Genuine Expedia guest review
"Close to the hospitals. Nice area"
The hotel has a very pleasant staff pleasant staff and access to business center.Genuine Expedia guest review
"Great Service, moderate condition"
It pains me when hotels pay excellent attention to customer care but neglect things like plumbing. Toilet never flushed properly which resulted in a less than enjoyable stay. Lobby, restaurant, bell staff - all excellent.Genuine Hotels.com guest review
"excellent option for texas medical center"
great location for being in the hospital, I have tried several of the options over the years of attending MD Anderson and this is probably the most luxurious. Overall very good, friendly shuttle serviceGenuine Expedia guest review
"Bait and Switch"
You'd better have A LOT of money to stay at this hotel. Your parking is $/day valet or $ to self park, and another $ if you leave and come back. Internet is available free in the lobby, otherwise you'll pay $ /day for access from your room. There is no microwave, so you'll have to eat at Driscolls ($ for breakfast buffet, etc). They also have no discounts […] for medical patients, veterans or seniors. I stayed with my father on a trip to MD Anderson; this hotel was one of the worst and most expensive trips of my life. Never again Marriott, shame on you. Read moreGenuine Hotels.com guest review
"Walking distance to Methodist Hospital.."
Very good experience very close to Methodist HospitalGenuine Expedia guest review
"Very clean, well appointed and comfortable"
Very clean, well appointed and comfortable. Will definitely be staying here againGenuine Expedia guest review
"Texas Medical Center"
The staff was exceptionally helpful and accommodating, always available and asking if we needed anything.Genuine Expedia guest review
"Close to the several sites"
We went specifically to see the museums the location of the hotel is in perfect walking distance. The staff was nice and very knowledgeable on locations and even some sites that we didn't have on our list. We will stay again when we come to Houston.Genuine Hotels.com guest review
"Terrific hotel close to Rice University and TMC"
Staff always asking to help! Connected directly to the Texas Medical Center so you wouldn't have to walk outside. Great valet. Walking distance to Rice University.Genuine Expedia guest review
I've stayed at 2 different Marriott hotels in Houston over the last month. Both were disappointing. There were 2 commonalities that come to mind: 1) Front desk staff demonstrated very poor listening skills...obviously a training issue 2) Hotel services are seriously curtailed over the weekend It would appear that Marriott (at least in Houston) has […] decided that only Monday - Friday Guests are important to them!!! The rooms are always clean and the in-room coffee is always bad...but that's true with virtually any large hotel chain! Read moreGenuine Expedia guest review
Best hotel everGenuine Hotels.com guest review
Booked room for 4 w/ breakfast (highly recommend breakfast) for weekend to go to the Reliant center for kids Lego Fest. Parking OK, Valet.. a must, took the metro street train to Reliant, (Right in front of the Hotel) super easy and the kids LOVED it! Hotel was clean and staff was so very professional. Bed a little small for queen size, but comfortable. […] Again, food was great (BREAKFAST), and overall a great weekend, will book again, with more time to explore Houston. *** Note: like a dummy, I forgot my pillow in my room when we checked-out, didn't find out until I was unpacking at home... call them up, and received my pillow 3 days later through FEDEX... THAT"S SERVICE... I really appreciate the staff at this hotel, They are super!! AAA+++ Read moreGenuine Expedia guest review
I loved the stay at this particular hotel. Their customer service is outstanding. The people there were extremely helpful and courteous. The only down fall was the size of the restroom. A bit too small for my taste. But we will stay there again next weekend.Genuine Hotels.com guest review
"Regular ole hotel"
Just a regular MarrriottGenuine Hotels.com guest review
The room was small. The bathroom was so little the open door blocked the tub and toilet . No free wifi in the room. This hotel gives Marriott a bad name.Genuine Hotels.com guest review
There were used cotton swap on the bathroom floor and a dried up raisin. This hotel was expensive and if they claim it to be 4 star hotel, they'd better vaccum thoroughly than this. Parkin was a lot of hassle since it is connected to the hospital and there were not many places to eat nearby.Genuine Hotels.com guest review
"the best. really."
The wow factor of service is stunning. You will not be disappointed. They "get it" from valet to waiter to front desk to security. Someone is really on top of this hotel. One of the nicest experiences in 50 years. A++!Genuine Hotels.com guest review
Booked for 5 and the room was small and very overpriced. This is NOT A FOUR STAR hotel!!!!Genuine Hotels.com guest review
The Houston Marriott Texas Medical Center staff was amazing. We had superior service from every individual that we encountered at the hotel. Each employee seemed genuinely interested and pleased that we had chosen to stay at their hotel and wanted to ensure that we had the best stay possible. The hotel fitness facility was wonderful. The indoor pool […] had an atrium and sun deck attached which was perfect for relaxing in the Texas sunshine. The hotel breakfast buffet was great. Plenty of wonderful choices for even the pickiest eater. If I am ever in the Houston downtown area again, I will be certain to stay at this hotel. Read moreGenuine Hotels.com guest review
This trip was for buisness in the medical center so the location was ideal. The staff was friendly. The room was comfortable and clean. My only complaint is that the bathroom was rather small for the star quality of this hotel. The door only had about 4 inches of clearance from the toilet and the fixtures were just a little above average. For the price, […] I would have expected more luxury in the bathroom but it was sufficient for one person. I can't imagine a family of four having to share it! Read moreGenuine Hotels.com guest review
"Fine for travelers to medical center programs."
It just seemed tired - needing brightening. Several little things - toilet cheap and top cracked, hot water unreliable, difficult TV remote system, didn't honor their own "green" requests, dull colors, expensive in-room wifi, ... I did not try the bar or restaurant or fitness center. The Hilton across the street was nicer when I stayed there a coupe […] of years ago. Read moreGenuine Expedia guest review
"Good Hotel Next to Rice University"
I was pleased with virtually every aspect of the hotel. I've given "Quality of Staff" a 4 rather than a 5 because they advised me to take a train downtown but didn't inform me that service was interrupted that weekend because of construction. It was disconcerting to be shooed off the train far short of my destination, in an unfamiliar city, because […] "this train isn't going any farther north today." As far as I'm concerned, the hotel staff should have been aware of that. Read moreGenuine Expedia guest review
Rooms, bathrooms, hallways need updated. One sink in already small bathroom made it difficult for both of us to get ready in limited time frame. They did accommodate my one-hour early check-in time request, though. Both restaurants (dinner & breakfast) were excellent; service was great! Also, they provided their shuttle van to & from our event which […] was within the 2-mile radius. Otherwise, we would've had to pay for parking again upon our re-entry. Read moreGenuine Expedia guest review
"Surprised about the small things"
Room was very pleasing to the eye and very clean. Was surprised Ito find no free wifi in my room. They would provide connection for a nightly rate. More than I was willing to pay. Even most of the cheapest hotels have free in room wifi. The other small disappointment was no hair dryer. Hai dryers are so common in hotel room that I stopped packing mine. […] Did like the ginger shampoo and conditioner. Read moreGenuine Hotels.com guest review
"not so happy"
Bathrooms are small and door to closet was off hinges, swimming pool was ice cold and dirty, you have to pay to park so if you leave from parking you have to pay again. Paying for breakfest and the internet when i have stayed in other Marriott where all are free.Genuine Expedia guest review
"Good Stay at discount price"
No issues. A top notch place!Genuine Hotels.com guest review
"Luke Bryan getaway"
The hotel was the perfectly located from the Reliant Stadium. The staff was excellent from the moment we pulled up, checked in, asked for a few items, and through check out. I was very pleased with how Hotels.com and the Marriot worked with me and allowed me to change the number of nights without any extra charges. It was greatly appreciated.Genuine Hotels.com guest review
Rooms where very nice & quite on our side, other side complained of noise from the local hospital & ambulances all night long. Friendly staff. No dining options within walking distance, although they did have a shuttle to drop us off for dinner, they could not come pick us up for over an hour when we were done. Parking is inconvenient & somewhat e […] pricey. Read moreGenuine Hotels.com guest review
"Convient to downtown Houston"
Above average hotel. Staff very pleasant and helpful. Located on light rail line that runs to downtown Houston. Restaurant very adequate.Genuine Hotels.com guest review
"Great location lots to do nearby"
Love the hotel, however we ordered room service for an early breakfast and it never showed up. We were extremely disappointed. The front desk was apologetic and took off a valet charge to make up for it. Other than that great place to stay!Genuine Hotels.com guest review
Other than the parking situation being extremely confusing and a bit of a hassle (wish we would've went ahead with the offered valet parking), it was a great stay.Genuine Hotels.com guest review
Stayed for the stock show and rodeo. So easy and convenient. The staff is great.Genuine Hotels.com guest review
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