Quick get awayGenuine Hotels.com guest review
i was very happy with the hotel, nice room, got an upgrade, great location and great value. very recommendableGenuine Hotels.com guest review
"Tops on My List"
Wonderful upscale hotel in an excellent and convenient part of town. I will definitely be back. It is also a quick trip, about an hour and fifteen minutes, to Boston if you want to combine events. This hotel is now on the top of my list!Genuine Hotels.com guest review
"Nice quick visit"
Great quick visit before NFL playoff game...as a bonus, away team stays there. Cigar Masters was awesome!Genuine Hotels.com guest review
Great hotel and great locationGenuine Hotels.com guest review
Heat was not working, changed rooms, still no heat. They discovered problem and fixed it, but it was at least an hour + after checking in.Genuine Hotels.com guest review
"Downtown Providence great location"
Nice room with a great view of the magnificent Rhode Island State House. Convenient location to Providence Place via the sky bridge never had to go out in cold. Only problem was no hot water one morning but help came quickly. Stayed between Christmas and New Year's Eve so hotel occupancy was low.Genuine Hotels.com guest review
Even met some buffalo bills playersGenuine Hotels.com guest review
"Nice place, good gym, good service"
Hotel was fine but needs minor improvements. Worn paint in the bathroom on the door, trim, and shower curtain rod for example. Minor mix up left us waiting nearly 20 minutes for the valet to retrieve our car. He took our claim ticket and said ok, then later when I asked when we could expect our car, he told me he assumed we had called down to pre-arrange […] our pickup. He explained those who call ahead get priority placement in the queue, but no one else had mentioned this previously. At the time we were leaving it was busy, but we had no idea of this policy and would have appreciated knowing that in advance; it was cold. Read moreGenuine Hotels.com guest review
It was one of the best service I have had at a hotel in a very long timeGenuine Hotels.com guest review
"Perfect weekend away"
Perfect location, in walking distance of everything we were looking for. Just what we needed for a childfree weekend away just before Christmas. A real treat to ourselves.Genuine Hotels.com guest review
"Just for fun"
Great hotel locationGenuine Hotels.com guest review
"Omni Providence December 2014"
The room was clean and comfortable. Staff was polite. We would stay there again if there was another good deal.Genuine Hotels.com guest review
"Lovely Property but for Knot in the Persian Rug"
Everything was lovely and comfortable, but the key-card reader were frustratingly finicky.Genuine Hotels.com guest review
"Friendly Staff, Clean Rooms, Cold Hot Tub and Pool"
The hotel room was clean and the staff was extremely friendly. We stay in this area several times a year for gymnastic meets in the Convention Center and we love how we can walk to the mall without going outside. The manager, Kyle, in the hotel restaurant was very friendly and accommodating! Our only regret is that the pool and hot tub were FREEZING!! […] So cold that the kids couldn't swim which is one of the things they look forward to most when we travel and stay in hotels. Otherwise, thumbs up! Read moreGenuine Hotels.com guest review
"Very nice, but not ready for busy day I was there"
Ordered room service as restaurant was jammed. Unfortunately food came almost 75 minutes later, at 11:15 as I was falling asleep. If told it would take that long wouldn't have ordered and wanted $40. Otherwise, great location and very nice hotel.Genuine Hotels.com guest review
This hotel is in desperate need of an upgrade. The bathroom was dirty, the corners were dirty, the shower looked like it had soap or something all over the walls, the handles to the sink fell off multiple times. My room was on the same floor as the pool and there was a motor or something in the closet that made a loud noise on and off. The heat was […] impossible to use, it was either very hot or the vent was blowing cold air on me. The bed was weirdly low, not the height of a proper bed. I called down to the front desk to ask about the wifi and when the woman was not helpful I asked to speak to her manager she hung up on me. I have stayed at a number of hotels in providence and this was the worst one. I have stayed at omnis in other cities and they were no where near as awful as this one. It has a nice lobby, good location, and easy booking but those aren't the things that make a good hotel. Very dissapointed. Read moreGenuine Hotels.com guest review
The whole layout is great, but the room we were in was very noisy, near the elevator where everyone who went in front of our room we could hear their conversations and they seemed to be drilling on the room next door; that is why it did get only 3 stars, because everything else was superb.Genuine Hotels.com guest review
"Clean and functional in a good location"
The rooms at the Omni are clean and spacious and for a night or two perfectly fine. The checking in process is a bit of a nightmare since the front desk regularly seems to be understaffed and the level of customer service is not quite where it should be.Genuine Hotels.com guest review
We were in Providence for a short stay over Thanksgiving. We got to the hotel and they gave our two+ year old a backpack with goodies to keep him occupied as we checked into our room. Room was comfortable.Genuine Hotels.com guest review
"NO TELEVISION / NO INTERNET FREE ---"
Could be better if we had access to the television movies , and wasn't working. The excuse :"we are offline" - unacceptable ... So, only local channels...boring. Other thing: they announced : free internet - but it's not true. They've charged me $14,00 for one night.Genuine Hotels.com guest review
"couple of drunks"
Loved the comfort of the room. The accessibility to get to the mall and restaurants from the hotel was very nice. The staff was great as we lost our way at night and couldn't find our way back to our room. The bar staff was great and entertaining.Genuine Hotels.com guest review
"i love it"
beautiful hotel,Nice staff , I loved my experience !Genuine Hotels.com guest review
"Five star service at the Omni Providence"
I stayed overnight at the Omni in Providence for a business trip. The staff and the hotel exceeded my expectations. The cost of the hotel was phenomenal for the quality. The staff was warm, friendly and accommodating. My room was clean, neatly organized and very comfortable. I wish I could have stayed longer! I would book this hotel again in a hear […] tbeat. Read moreGenuine Hotels.com guest review
"Comfortable quite, but few cons"
The white curtains in shower were stained dark yellow room #2217, there was no USB plug in for charging, even the Howard Johnson have those. A big plus for the free water bottles. Over all it was a pleasant stay.Genuine Hotels.com guest review
Everything was great. Could not have been better.Genuine Hotels.com guest review
Due to our early arrival, we needed to check our bags. They made the process easy and we didn't have to worry about them as we toured the city.Genuine Hotels.com guest review
"PLACE TO STAY!!!!"
This is my favorite hotel to stay at while visiting my son in college in Providence RI. It is always top notch, clean, friendly, helpful....but above all honest!!!!! I left my engagement ring and diamond wedding band on the little table by the bed.....didn't realize until I was already home 3 1/2 hours away called them spoke with Guido in Security and […] what do you know they had my rings and fed ex'd them out to me....how lucky am I and so very grateful!!!! I couldn't thank them enough!! Read moreGenuine Hotels.com guest review
Overall it was an excellent stay. The service was amazing and prompt. Tge front desk answered all questions and made accomodations in mere seconds. Definitely would stay again.Genuine Hotels.com guest review
"OK, but not worth the money."
I've been in hotels that cost about 1/3 the price which were much better maintained. It was clean but run down (peeling wallpaper, scrapes on the walls, etc.), hit-or-miss with whether the keys worked, just a really average or below experience for a relatively premium price.Genuine Hotels.com guest review
i love the bed- it was very comfy.Genuine Hotels.com guest review
We recently had a nice stay here, it is your pretty standard Omni. The room was clean, the beds were comfortable and there was a nice walkway you could use to get to the mall. The biggest complaint we had was the street noise. We were on the 8th floor and it seemed like we were street level. Which made sleeping a bit more difficult. There was no noise […] room to room though so that was a big plus. Also, we didn't see a concierge, not sure if Omni's have this anymore. We were in Atlanta in April and they had a whole concierge area, always a nice perk for out of towners. Read moreGenuine Hotels.com guest review
"Great location in Providence"
Too much money spent on valet as we went in-and-out. They were AWESOME, but kind of got expensive over 3-days. Staff was incredible.Genuine Hotels.com guest review
great place great locationGenuine Hotels.com guest review
This was a lovely hotel, with a most comfortable bed. Very clean with pleasant cooperative staff. It was very conveniently located right of of 95. RISD and Brown University were within walking distance but the hill were steeper than one would think. We were off season and a little disappointed that touristy things were already closed mid October.Genuine Hotels.com guest review
"Well-situated, well-maintained, + excellent staff"
This is an excellent hotel. Comfortable, clean, quiet in the hallways, and great amenities, including the biggest, most well-stocked fitness area I've ever seen in a hotel. The staff was also excellent, from the valet who greeted us when we first arrived to the front desk and cleaning staff, everyone we encountered was friendly and attentive. The hotel […] is also well-situated in Providence. We were able to walk, or be within a 6-10 minute drive from everywhere we wanted to go. The area is busy, but don't be daunted by how many events are happening there. The driveway looks crowded, but the valet staff is extremely efficient. We would say at the Omni again in a heartbeat. Read moreGenuine Hotels.com guest review
"Not worth $300 per night"
Were there for a weekend getaway. Location is good and staff were helpful. Two major issues for the price I paid: 1) Thermostat in the room wouldn't go below 68 degrees and mysteriously went up to 70 around 1am. Wound up sweating all night. 2) No noise insulation between hall and room next door. Was awakened by idiot next door at 2:30am yelling about […] his lost bet on Notre Dame / Florida State and other idiots yelling in the halls at 3am. Read moreGenuine Hotels.com guest review
"Very nice stay!"
Right in the heart of downtown, attached to the mall, the omni was really nice to me and to my dog!Genuine Expedia guest review
The hotel was very clean and comfortable. The location was very close to everything and plenty of attractions near by.Genuine Hotels.com guest review
"excellent hotel in the hart of city of PVD"
High price but worth it.Everything pleases you .Rooms are very big.Staffs are very well trained.Genuine Expedia guest review
"Needs some rennovation"
I do not think staying here was worth the price. When I got out of my cab, none of the staff offered to help me with my bag. I found the front desk, checked in but was never introduced to any of the amenities of the hotel and when I asked for a late check out I was unwillingly accommodated. When I got to my room, the air was off, there was a treadmill […] in my room and the stains on the chair were so dark that I was unwilling to sit on any of the upholstered furniture. The bed was fine and the sheets were clean. I slept fine until 5am when the radio alarm went off. I will not stay there again. Read moreGenuine Hotels.com guest review
Staff was friendly and welcoming. We loved how the mall was connected, for those cold nights that you don't want to walk outside. We would recommend it and plan to visit again in January.Genuine Expedia guest review
Checkin was fast, front desk was very nice. The room was just a room, nothing over the top. The climate was broken, so the temp stayed at 68 degrees. A little too warm for me. The fan in the bathroom was broke, and the safe did not work. I thought the parking was a bit much, Overnight valet was 28, even if you are a guest while the garage was 18 per […] night. Suggestion would be free parking for guests staying at the hotel. Overall, nice hotel , great staff Read moreGenuine Hotels.com guest review
"Favorite Providence Hotel..."
Great hotel. I am in Providence quite often for business and this is the fourth hotel I have tried as I wasn't very satisfied with the first three. This one is a keeper. Great gym for a hotel, very clean, impressive service, room service is good, and the hotel location is ideal for Providence.Genuine Hotels.com guest review
My son and I stayed there. It was a nice stay. Conveniently located in downtown Providence. Easy walk to RISD and Brown. Beds were comfortable.Genuine Expedia guest review
"Omni hotell in Providence"
this hotel was very disappointing. The shower did not work and we had to call twice before someone came to fix it. The charge for parking was excessive and the restaurants were disappointing. Plus charging 9.95 per day for wireless is ridiculous when other hotels do not charge for this service.Genuine Expedia guest review
"Nice place to stay, work, and relax."
The hotel was very comfortable and conveniently located. The room was easy to work in and easy to relax in.Genuine Hotels.com guest review
"Great city and a great hotel!"
I was very happy with my stay. The location is great!Genuine Hotels.com guest review
"Perfect location, great service"
Excellent price/value equation. Close and connected to Providence Plaza Mall, nice rooms and very good serviceGenuine Expedia guest review
"Great Hotel but Ok Neighborhood"
we want to stay somewhere close to Newport with our friends and since we never explore the Providence town in RI we thought this is a good opportunity to do so.Genuine Hotels.com guest review
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