"No Free Wifi or Parking, And Cheapness Disguised"
The room itself was terrific: King size bed, upscale decor and connected to the Convention center, restaurants, parking and mall were a big plus. Having to pay for wifi and parking on top of the higher than average room rate was a big turn off; accepting the hotel's wifi terms and conditions meant being charged $9.95 to use it, and being directed to […] the parking garage only to be told that the convention center operates it and charges what they want were deceptively annoying. Didn't really appreciate the little 'green' touches like if you didn't want the bed made up, place a placard on the pillow, and only towels left on the bathroom floor get replaced. Seems like a fancy way to disguise being cheap. Read moreGenuine Hotels.com guest review
Perfect location in the middle of the city and historic district. This property is connected by a catwalk to the convention center and is very convenient for conference goers. The rooms are old but well cared for. Any issues were resolved immediately.Genuine Hotels.com guest review
"Great stay at the Omni"
From the minute we pulled up we were met with exceptional service. The valet was knowledgeable and courteous, the desk staff was helpful (they even allowed us to check in 2 hours early because our room was ready). The beds were very comfortable. It was my first time in Providence, but next time I come back I will definitely stay at the Omni.Genuine Hotels.com guest review
"Couples weekend getaway"
Went for a quick weekend getaway. Room was decent and clean, bed and pillows were excellent. Both restaurants in the hotel were great and the hotel concierge/vallet guy was the nicest ever and always helped with travel directions and suggestions.Genuine Hotels.com guest review
"Props for Providence"
Easy to get to and near everything downtown. Except for free internet access, I enjoyed my stay.Genuine Hotels.com guest review
"Enjoyed it a lot."
Awesome.Genuine Hotels.com guest review
"Perfect family weekend getaway"
Brought my 2 sons to get out of the cold weather and into a hot tub! We had a blast! Loved being so close the Mall and museums (Children's and RISD Art Museum) so we made a fun weekend of it!Genuine Hotels.com guest review
"Good location near I 95"
Enjoyed dinner at FlemingsGenuine Hotels.com guest review
a little disappointed with this stay, the iron in the room didn't work, took forever to get a new one. Went down to use the gym and wasn't allowed to cause I had open toed shoes on I train in bare feet. there were stains on the carpets, and for the price it would have been nice to at least have a continental breakfast. As well as being charged for valet […] parking when my reservation said it was free. Read moreGenuine Hotels.com guest review
The hotel was beautiful, clean, and very nicely maintained. However, being connected to the convention center, it was very chaotic and busy all the time. Lots of traffic, lots of people in and out of the lobby. The hotel was confusing to navigate as well from room to lobby to parking garage with all the levels and elevators.Genuine Hotels.com guest review
"Worst hotel in Providence"
Was given an occupied room, then "upgraded" to a room in the other tower. 45 min lost and really a s#%t hotel, tired and in need of a facelift!Genuine Hotels.com guest review
While overall our stay at the OMNI was nice, there was a couple of things I did want to mention that I found annoying. I found the walls to have little or no soundproofing at all. People's voices coming down the hallway felt like they were standing over my bed. The door to our room and everyone else's slammed shut, so loud. I had never been in a hotel […] where the doors sounded like that. I think it's just bad acoustics all the way around. Other than that, nice room. I think it was a fair price for what we paid, which was the special rate thru Expedia. I would stay there again for the convenience to the mall if anything. Read moreGenuine Hotels.com guest review
walk to convention center without going outside makes it worth the priceGenuine Hotels.com guest review
Amazing hotel and location within Providence. The valet option is a bit pricey, but nice to ditch the car and not worry. Bathroom was fine - the only gripe I have is the tub itself felt very flimsy when showering. Upgrade the actual tubs and this hotel room was 5/5Genuine Hotels.com guest review
"Excellent experience at the Omni!"
My daughter and I checked in after a day spent at the Providence Childrens Film Festival. The room was spacious, and the King sized bed was the most comfortable bed we've ever slept in! We loved the hotel, the proximity to great restaurants and the festival, and the easy self parking that enabled us to walk from the garage to the inside of the hotel […] without having to go back out in the bitter cold. Read moreGenuine Hotels.com guest review
Room was nice and clean overall the stay was nice don't think you should have to paid to park when your a guestGenuine Hotels.com guest review
"Weekend away in Providence."
I enjoyed my stay at the Omni Providence overall. The room could have been a bit cleaner. There were rings from the bottom of glasses on the counter, and the bathtub could have used a more throrough once over. The service was above average, and the bed was comfortable. I would stay there again and more than likely will.Genuine Hotels.com guest review
A very relaxing weekend getaway.Genuine Hotels.com guest review
Stayed with family for one quick night and room was great, but pool is not designed for kids. Location could not be better, nice to walk inside in winter to mall and Dunkin Donuts center as well as convention center.Genuine Hotels.com guest review
"Hotel with a Mall - What's not to love?!"
This hotel is amazing. The fact that it is connected to the Providence Place Mall makes it all the better! The Nordstrom Cafe is right inside as well as access to all the shops. Hemenway's has the best seafood in Providence and is also nearby. Skip the chain restaurants downstairs and visit them! Stay at this hotel and you will not be dissapointed!Genuine Hotels.com guest review
"Positive hotel stay"
I've stayed in this hotel several times and have always had a positive experience. The service and hospitality of the staff is great.Genuine Hotels.com guest review
"Great weekend Getaway"
The hotel was very beautifuL and clean. It was in a perfect location.Genuine Hotels.com guest review
Fantastic hotel, very clean, very comfortable, excellent service.Genuine Hotels.com guest review
Restaurant wait and bar staff indifferent/rude.Genuine Hotels.com guest review
"Nice stay, but overrated"
For the money we paid I was not impressed. Not that the stay was bad or the service was bad. It is just I have actually stayed in other hotels just as nice and maybe nicer for less. I was expecting much more. You would think for the price they would have a free breakfast.Genuine Hotels.com guest review
Overall a comfortable visit, trouble with credit card authorizations, but they cleared it up after a few gone callsGenuine Hotels.com guest review
Quick get awayGenuine Hotels.com guest review
i was very happy with the hotel, nice room, got an upgrade, great location and great value. very recommendableGenuine Hotels.com guest review
"Tops on My List"
Wonderful upscale hotel in an excellent and convenient part of town. I will definitely be back. It is also a quick trip, about an hour and fifteen minutes, to Boston if you want to combine events. This hotel is now on the top of my list!Genuine Hotels.com guest review
Nice stay, very close to everything, highway, downtown etc.Genuine Expedia guest review
"Convenient but not kept up"
Toilet didn't flush, plug in bathroom didn't work, front door wouldn't close good (we had to slam it shut). We had to wait for the maintenance guy to come and then to do some repairs (at least what he could fix). TV in pool area didn't work even though I called the day before to confirm this because we planned on utilizing this for the football game. […] We specifically walked back from Dave and Busters to do this. We ended up getting out of the pool and going back to the mall. Was told by the towel guy that it hadn't been working for a few weeks. Lots of inconveniences as we had to change all of our plans. Staff was very nice but they stated they couldnt do anything for us because we booked through Expedia and not directly with them. Read moreGenuine Expedia guest review
"Nice quick visit"
Great quick visit before NFL playoff game...as a bonus, away team stays there. Cigar Masters was awesome!Genuine Hotels.com guest review
Great hotel and great locationGenuine Hotels.com guest review
A nice convo with the person checking us in got us a room upgrade 6 floors higher and direct view of the state house, mall and gtech building.Genuine Expedia guest review
Heat was not working, changed rooms, still no heat. They discovered problem and fixed it, but it was at least an hour + after checking in.Genuine Hotels.com guest review
"Downtown Providence great location"
Nice room with a great view of the magnificent Rhode Island State House. Convenient location to Providence Place via the sky bridge never had to go out in cold. Only problem was no hot water one morning but help came quickly. Stayed between Christmas and New Year's Eve so hotel occupancy was low.Genuine Hotels.com guest review
Even met some buffalo bills playersGenuine Hotels.com guest review
"Nice hotel, beautiful view, no free WiFi"
The hotel is great overall. The staff is polite and extremely helpful. There are many dining options within the hotel and it is connected directly to the Providence Place Mall. The only setback I feel is that you have to pay for the WiFi if you are not a Omni Rewards member.Genuine Expedia guest review
"Nice place, good gym, good service"
Hotel was fine but needs minor improvements. Worn paint in the bathroom on the door, trim, and shower curtain rod for example. Minor mix up left us waiting nearly 20 minutes for the valet to retrieve our car. He took our claim ticket and said ok, then later when I asked when we could expect our car, he told me he assumed we had called down to pre-arrange […] our pickup. He explained those who call ahead get priority placement in the queue, but no one else had mentioned this previously. At the time we were leaving it was busy, but we had no idea of this policy and would have appreciated knowing that in advance; it was cold. Read moreGenuine Hotels.com guest review
Quick check-in/out, easy to get to, and in a convienent location. The room had a great view of the statehouse. It was quiet and clean. The room service was a bit of a let down and it was super expensive for what you get. I would stay here again only after I checked out some of the other hotels in Providence.Genuine Expedia guest review
It was one of the best service I have had at a hotel in a very long timeGenuine Hotels.com guest review
"Evening in town"
Hotel looks good but is starting to show a little of its age. However, you quickly forget this on how nice everyone was. The service was excellent from the staff at the counter to the room service. Not to mention all the courtesies we received at Fleming's and from the front desk.Genuine Expedia guest review
"Perfect weekend away"
Perfect location, in walking distance of everything we were looking for. Just what we needed for a childfree weekend away just before Christmas. A real treat to ourselves.Genuine Hotels.com guest review
"Just for fun"
Great hotel locationGenuine Hotels.com guest review
"Omni Providence December 2014"
The room was clean and comfortable. Staff was polite. We would stay there again if there was another good deal.Genuine Hotels.com guest review
"Lovely Property but for Knot in the Persian Rug"
Everything was lovely and comfortable, but the key-card reader were frustratingly finicky.Genuine Hotels.com guest review
"Friendly Staff, Clean Rooms, Cold Hot Tub and Pool"
The hotel room was clean and the staff was extremely friendly. We stay in this area several times a year for gymnastic meets in the Convention Center and we love how we can walk to the mall without going outside. The manager, Kyle, in the hotel restaurant was very friendly and accommodating! Our only regret is that the pool and hot tub were FREEZING!! […] So cold that the kids couldn't swim which is one of the things they look forward to most when we travel and stay in hotels. Otherwise, thumbs up! Read moreGenuine Hotels.com guest review
"Very nice, but not ready for busy day I was there"
Ordered room service as restaurant was jammed. Unfortunately food came almost 75 minutes later, at 11:15 as I was falling asleep. If told it would take that long wouldn't have ordered and wanted $40. Otherwise, great location and very nice hotel.Genuine Hotels.com guest review
This hotel is in desperate need of an upgrade. The bathroom was dirty, the corners were dirty, the shower looked like it had soap or something all over the walls, the handles to the sink fell off multiple times. My room was on the same floor as the pool and there was a motor or something in the closet that made a loud noise on and off. The heat was […] impossible to use, it was either very hot or the vent was blowing cold air on me. The bed was weirdly low, not the height of a proper bed. I called down to the front desk to ask about the wifi and when the woman was not helpful I asked to speak to her manager she hung up on me. I have stayed at a number of hotels in providence and this was the worst one. I have stayed at omnis in other cities and they were no where near as awful as this one. It has a nice lobby, good location, and easy booking but those aren't the things that make a good hotel. Very dissapointed. Read moreGenuine Hotels.com guest review
"We go there a few times a year to relax."
For the last 4 years we go to this hotel a few times per winter season to relax and scape the snow. The skybridge connecting to the mall is a great feature. The rooms are comfortable and luxurious. The bathrooms could benefit from a little update mostly the tubs. The pool and spa with a magnificent view of the state Capitol is great.Genuine Expedia guest review
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