"Christmas Present for the wife"
I gave my wife a night in Providence as a gift for Christmas. The hotel was fantastic........the staff was helpful and the room was very, very nice!Genuine Expedia guest review
"Great hotel, great price !"
Everything was above expectations. I was very happy with the service and beautiful pool.Genuine Expedia guest review
"Nice hotel close to all the fun!"
Hotel was very nice and walking distance to all that city has to offer. The staff wasn't very knowledgeable if they didn't have the answer to your question they didn't try to figure it out. The phones in the room didn't work, we were trying to call down the front desk due the very loud group of teenagers staying in the room across from us and couldn't. […] Over all the room was very nice and the view was nice as well. Read moreGenuine Expedia guest review
"Wonder Full Stay"
We visited out son at collage, found the hotel to finally be the one we have been looking for, everything just wonder full, great service, great all around will be our hotel we only stay at from now on while our son is in collage in this area. This by far has been the best hotel in the area we have found, a little up there In price but worth every penny […] of it, You really get what your pay for here. Read moreGenuine Expedia guest review
"Excellent staff! Angelique from the front desk was"
Location awesome, staff welcoming and efficient!Genuine Expedia guest review
Loved the hotel, location, everything. Lots of nightlife surrounding the hotel. Beautiful, elegant, and clean!Genuine Hotels.com guest review
Took my mom, sister and friend to RI for the weekend, this hotel was perfect, connected to Providence Place so we were able to go shopping without having to go outside in the rain that evening. I would come here again, the only complaint was that the room was not completely clean upon check in, there were rubber hair bands on the floor.Genuine Expedia guest review
"In town for a performance at the Theater"
The Omni was a beautiful hotel with very accommodating staff. We only stayed one night so we only saw the lobby, which was beautifully decorated for Christmas, and our room, which was very nice. We did order from the late night room service menu and the Turkey wrap was delish! We will be staying here again! Very conveniently located to the Providence […] Performing Arts Center, as well as some very nice restaurants. Read moreGenuine Hotels.com guest review
"The epic hotel stay of Benjamin Button"
The stay was fine. I was travelling with friends, and we asked the check in people to try to put us in rooms near each other and they did.Genuine Expedia guest review
"As Good As It Gets"
Its as well done as you could ask it to be.Genuine Hotels.com guest review
"Great New Year's Eve getaway"
We have stayed at other Providence hotels and had not given the Omni a try. We will definitely return to it. Lovely lobby and rooms. Very spacious, and the king bed was heavenly. Friendly staff at the desk. Two unexpected "extras" for the holiday- champagne and a cheese tray in lobby on New Year's Eve afternoon, very well done, and a 1pm check-out on […] New Year's Day! Much appreciated. Read moreGenuine Expedia guest review
"One night for a play"
My wife and I went to celebrate our anniversary. We had tickets to the Providence Performing Arts Theater which just a ten minute walk. Hotel is very nice and located near lots of restaurants.Genuine Expedia guest review
"Great location downtown"
We stayed in the east wing. The room was nice and clean. The hotel gym is great. Also very clean. Good mix of equipment including free weights. The staff cares and it shows. The only minus as far as cleanliness was the hotel pool, but the kids don't care about hair and sock lint floating around. If I didn't have goggles on looking for daughter earring […] I wouldn't I wouldn't have seen it. Water was cloudy though. Hotel restaurant is superb but pricey unless you hit up the happy hour for classy appetizers. Also, great children's menu . Convenient location to ice skating rink, restaurants, mall. 15 minute walk to Thayer Street. Read moreGenuine Expedia guest review
Had my Nook (e-reader) stolen from my room. Not happy.Genuine Expedia guest review
"Very nice hotel close, to downtown amenities."
We had a great experience. Hotel is very clean. The staff was very friendly and accommodating. Flemmings is a nice restaurant with, great food. Centro restaurant is a bit on the pricey side for what they serve. Breakfast was not very fresh and, it was busy. The eggs tasted like they sat for a couple of hours.Genuine Expedia guest review
This was a most pleasant experience. We needed a place to stay after going to La Salette Shrine for Christmas Light display. We had never stayed at an Omni Hotel. We were greeted with Valet Parking and a lobby with a GIANT Christmas Tree. There security measures were very impressive as was our overly large room. The king size bed was very comfortable […] and had great comforts and pillows. Our room had a very large television. The bathroom featured not only your usual soaps, lotions, shampoos, but included q-tips, cotton balls, and even mouth wash. The staff was very helpful and pleasant. The gym and pool areas were very clean and had all the latest equipment. The hot tubs was overly large. We ate in the hotel restaurants and were very happy with out meals. Check out was easy. Read moreGenuine Expedia guest review
"Great overnight escape."
It was fabulous!Genuine Hotels.com guest review
Great stay. Loved it!Genuine Hotels.com guest review
"More than happy with the Hotel and it's value"
We stayed one night at the Omni Providence and it was great! We were upgraded to a really nice suite upon checking in. I had mentioned it was a special get for us and the lovely lady gave us a great upgraded (huge) room. I had called earlier in the day to see if we could get an early check in and the person I spoke with was not helpful at all and unaccommodating. […] Needless to say we didnt get an early check in, so we had to make do and went out to lunch first. But I must say, it did spoil my excitement a bit. We really enjoyed the hotel and its ideal location. The only negative was that the pool location made it so that we had to take an elevator down to the lobby, walk over to another elevator and then back up 6 floors...and then walk up 3 flights of stairs! It was awkward to walk around in my bathing suit and flip flops in December. Yes I had a cover up, but still felt exposed in the lobby! Other than that, we really enjoyed the hotel and our stay. Everyone we came across was very helpful and kind. Read moreGenuine Expedia guest review
"Great hotel, staff and location"
Pleasantly surprised with the Providence Omni. We had to book this at the last minute and was able to find this gem in the heart of Providence. We found the staff to be courteous, responsive and very helpful. For example, when we were getting ready to leave we needed to print our boarding passes and when I asked the front desk for help they immediately […] offered to print them for me, rather than sending me to the hotel computer room. The rooms were immaculate - modern decor, great robes, clean, quiet and comfortable. The hotel restaurant also was very good, just wish they we're open for dinner. We ended up going to Flemings the night we got in and while it's a great place, it is a bit pricey for a last minute meal. Overall, I would highly recommend this hotel - a great value when compared to other hotels in the area and price point. Read moreGenuine Expedia guest review
"Did not have to go out in the cold"
We really enjoyed our stay. The staff members with whom we interacted were friendly and helpful.Genuine Hotels.com guest review
Great service.Genuine Hotels.com guest review
"Great hotel and location"
Great hotel and great service but don't ask to print your boarding pass at the business center. $1.50 per black and white page is ridiculous at any star hotel.Genuine Hotels.com guest review
A nice, comfortable hotel, but the heating unit in our room made fan rattling noises. Not possible to adjust the speed of the fan so we had to leave the heat off for the night. Luckily the weather was warm enough so we didn't freeze. Overall, a pleasant experience.Genuine Hotels.com guest review
We went in the winter and it was very convenient that the hotel has an indoor skywalk to the mall. The hotel staff was very accommodating, we asked to check in at noon and they accommodated us without question. The room was kept very cleaned. The only downside is that it is very expensive to park and the designated parking garage is used for the civic […] center also, which means we had to pay event prices at times. Read moreGenuine Expedia guest review
"Soft sheets and $9.95 WiFi!"
I can get free Wi Fi at any roadside motel so why does the Omni think it can charge $9.95 for Wi Fi in 2013? I will not stay there again.Genuine Hotels.com guest review
"Getting Tired in the Rooms Since Omni"
Like the general friendliness of the staff and the ease of getting in and out. The hotel rooms however are starting to appear aged. Bathtubs scuffed, water not hot, rust showing around the edges of metal cabinets, etc. Some more routine maintenance would be appreciated. Appreciate the use of the Capital Health Club which is a better workout facility […] for most. Read moreGenuine Expedia guest review
Nice modern hotel in the heart of the renewed Providence. Tons of restaurants, bars, shops within walking distance. How they have transformed the downtown area is amazing and this hotel is in the thick of it. Hotel beautifully decorated for Holidays, really enjoyed my stay.Genuine Hotels.com guest review
"The hotel was superb from the check-in to leaving."
We were in Providence to see the Donny & Marie Christmas Show at the Dunkin Donuts Center. Little did we know that the Omni Hotel is indirectly connected by a walkway to the Center. So, when the snow arrived the afternoon of the concert, we had no worries about driving, parking or walking in the storm, we just had to walk to it INSIDE.Genuine Expedia guest review
Such an amazing hotel. Stayed there for a night with my husband after an awesome hockey game at the Dunk and doing some Christmas shopping at the Providence Place Mall which is connected to the hotel. Only sour note was when a few other guests came back partying really loudly at 2 in the morning and woke us up. But hey, still an amazing experience! […] Will stay again! Read moreGenuine Hotels.com guest review
Great hotel. Great location.Genuine Hotels.com guest review
"Banging of doors woke us"
The Hotel looked beautiful however our room was next to a room where houskeeping kept banging the doors so we were unable to sleep in.Also there was a smell of gas in the hallway as well as smoke! When we complained they said sorry! I would never stay here again!Genuine Hotels.com guest review
"Amazing service - care and detailed attention!"
We were very pleased with our stay at the Omni Providence. Everyone, from the valet to the front desk to the guest services provided personal and attentive service. The hotel manager, Alicia, went above and beyond assisting when my husband became I'll and was admitted to the nearby hospital - she listened and offered assistance and truly made our stay […] here memorable, to the point where we will definitely be return guests. Our family, who live nearby agreed, that the rooms and the service were Outstanding! Thank you to everyone at the Omni Providence for making what could have been a very difficult trip into a long memorable experience! Read moreGenuine Hotels.com guest review
"Average hotel for the price"
The room was fine but there was no hot water in the East Tower the morning of Thanksgiving. The staff was helpful and offered the use of rooms in the west wing. The room was clean but the hallway carpet was stained and dirty and the elevators were not clean.Genuine Expedia guest review
"Close for all our meeting."
Our stay was enjoyable . Are room was clean and net. Had a broken door and they we're quick to repair it.Genuine Hotels.com guest review
"Not so much..."
Rooms were too small.Genuine Hotels.com guest review
"Apparently it's actually "the Westin""
The locals will still refer to it as The Westin... Don't get confused. Also, the pool is hilariously small for such a large hotel. On the plus side, you can swim 20 laps without breaking a sweat.Genuine Hotels.com guest review
Dirty sheets and would not change themGenuine Hotels.com guest review
I was on a college visit with my daughter. The location was very convenient and centrally located in the city of Providence.Genuine Expedia guest review
"An excellent stay"
Recently attended a convention at the RICC, and so glad we booked at Omni! Aside from the convenient connections to the Center AND to the Providence Mall, the hotel room itself was impressive. After a long day, it was nice to sink into the comfortable mattress and relax for the night. Will definitely book there again.Genuine Expedia guest review
"Nice Hotel-Little Expensive"
Hotel Staff (Check-in, Check-out, and Housekeeping) were all very professional and polite. Room was comfortable. Water pressure in shower definitely needs work but bathroom was very clean and spacious with plenty of towels (towels were also very clean and comfortable). Another plus is the location of hotel - right next to Providence Mall and local transportation. […] Arrived via Amtrak and could walk to hotel from train station. For the price of this hotel, free internet should be included (I believe they charge $10 a day). I would recommend this hotel to someone who doesn't mind paying more to be located next to the Mall and other attractions. But for me, next time I will stay at a less expensive hotel which provides more amenties than the Omni, such as shuttle service, free internet, and free breakfast. Read moreGenuine Expedia guest review
"In the heart of Providence."
Rooms are clean with comfortable beds. Great location. Good restaurants in the hotel and all throughout the city. Great weekend getaway.Genuine Expedia guest review
They are remodeling the rooms and our room was great. Beds were very comfortable and room was very clean.Genuine Expedia guest review
"Omni Hotel shows well and stops there."
Excellent location! Nice room. Beautiful lobby and common areas. That is where the good ended. Transportation from the airport was not available or per their email. It cost me three times the cost identified in their email. I reserved a room with a king bed. Was given doubles. Had to re-request the king. It was a hassle, the manager was not nice. The […] Centro Restaurant breakfast in the morning was bad. Served raw eggs. Liquid yoke and the whites were still clear. The waiter saw the issue and offered to get me new eggs. Second set were the same. Two eggs, bacon, coffee tax was $26 plus tip. High priced for a non edible breakfast. I asked for a feather free room on day two and was told that they would make up the room with foam pillows and the like. This did not happen but used cleaning rags left behind in my room and no new towels or bath mat. The temperature control for the room could not be regulated so on the third day the staff turned the climber control off completely. This was an option that I did give them. I asked that the system be fixed such that the heat did not stay at 67 degrees with the system continuously cycling. If this could not be prevented then please just shut the system down in its entirety. They shut the system down. No heat, or cooling for two days. This was actually better than it had been. The pool and spa areas were OLD and worn. The plaster was coming off in both. Signs read all users must shower before using, yet no showers were available. Read moreGenuine Expedia guest review
"2nd time staying at OMNI"
Location is very convenient. Better check the bill when checking out. They asked you to join this program (free of charge) when you check in and you can get free wifi inside the room. But they ended up charging me $9.95 for each device that I got connected. I had to talk to the girl at the reception desk to get the refund.Genuine Hotels.com guest review
Great hotel, close to mall , restaurants, convention center...all without going outside. Very elegantGenuine Hotels.com guest review
Great hotel! Fantastic staff! The room was clean. We brought my 5 year old daughter to the Pumpkin Spectacular for Halloween. She absolutely loved the pool and escalator! Definitely would go back if not just for the lounge.Genuine Hotels.com guest review
Very nice hotel. Hotel staff was very friendly and helpful. Location was great for what we wanted to do that day. Sky bridge leads into Prov. Place Mall, so very convenient to shopping and dining. Highly recommend.Genuine Hotels.com guest review
"Family college weekend"
My husband and I had a very nice stay! Everyone is very professionial and friendly.Genuine Hotels.com guest review
The worst part of the hotel was the wifi service...I didn't have to pay for it so I can't complain too much but it required you to authenticate constantly. Other than that the hotel was great.Genuine Hotels.com guest review
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