"A fantastic hotel!"
My family and I recently stayed at the Hay-Adams for four nights. This was my daughters' first visit to Washington D.C. From the moment you arrive, you are struck by the grandeur of the property. Our room and bathroom were immaculate, the beds, sheets and pillows luxurious. The staff is accommodating and friendly. We were especially impressed with Nick […] McLaughlin. He was pleasant, personable, professional and happy to "go the extra mile" - from arranging for us to use the hotel's bikes, adjusting the bikes, offering the use of the hotel's board games on a rainy morning, suggesting activities and restaurants for us - no detail was too small. We will stay at the Hay-Adams in the future and will enthusiastically recommend it to our friends and family! Read moreGenuine Hotels.com guest review
"Best hotel ever"
Got this reservation for a family vacation, and I can't imagine anything better than Hay-Adams. Everything every details is perfect. Location wise, it s very connivence for tourist as well.Genuine Hotels.com guest review
We thoroughly enjoyed our stay. We arrived at 12:30 p.m. with the expectation of parking the car and leaving our bags with front desk due to our early arrival. To our surprise, the room was ready and we checked right in. Everyone from the car attendant to the front desk were pleasant and most helpful. Enjoyed the room service too. Definitely will r […] eturn. Read moreGenuine Hotels.com guest review
"Exemplary service is alive and well in DC"
The Hay-Adams has a legendary reputation for excellence in DC. When we learned it was available on hotels.com for the nights we were searching for, we knew we had to choose it. Our experience was excellent from check-in to check-out. The staff are friendly and attentive without being intrusive. The rooms are comfortable, luxurious, and meticulously […] cleaned and maintained. And the location was perfect for our purposes. Thanks for making our stay happily memorable. Read moreGenuine Hotels.com guest review
"Love this hotel!"
This is simply a great hotel. Nice, nice people, great location, great rooms, super-nice cleaning staff, cookies at check in desk, knowledgeable concierge steered us to all the right places -- everything about it is first class. Love this hotel.Genuine Hotels.com guest review
"A great Splurge"
The hotel was beautiful, from the entrance to rooms. Staff was ever so helpful. Next door to the White House - if you take a room on 'H' street, you get a view of the park and through the trees = the White House. Or just walk across the street. About 2 blocks from 2 different Metro stations. Several restaurants within the block - at different price […] ranges. 24 hr gym and business center. It was worth the extra money...we'd go back. Even the slippers get their our floor towel. Read moreGenuine Hotels.com guest review
"Best address next to 1600 Pennsylvania ave"
Steps from the White House, highly attentive staff, meticulously clean roomsGenuine Expedia guest review
very goodGenuine Hotels.com guest review
One of the great old hotels in DC. Great location near the White House. Well appointed rooms. Very courteous staff and very attentive. Dining Room is not to be missed. Food and service were outstanding.Genuine Expedia guest review
"The most glamorous part of DC"
We felt like royalty at the Hay Adams. The dining room for breakfast, although pricey is not to be missed. Can't beat the location, directly across from the White House. A real treat.Genuine Hotels.com guest review
"Beautiful boutique hotel near the white house."
We had a lovely experience here. The location was great. The room was nice and super comfy. I love the property. The only downfall was the view. We looked at the building next door. I wish we could have had the beautiful view, but I was too tired to change rooms. I'd stay there again definitely.Genuine Expedia guest review
There are many exceptional hotels in DC, but HA attends to you in a way that makes you feel like part of the family. Will not stray from here ever!Genuine Expedia guest review
Great really great sorry I don't have time to write any more I said it was great and you asked for moreGenuine Expedia guest review
"Close to Power"
The Hay-Adams across Lafeyette Park from the White House provides world class hospitality as well as easy access to the center of American government and image. It is always a thrill to stay here!Genuine Hotels.com guest review
"White House Lawn"
If you are there a short time -Everything you want to see in DC is right out the front door. Classic and classy. Really loved being thereGenuine Expedia guest review
"Very very wonderful staff"
We will return to enjoy the HA again! Great staff Wonderful dinner with great wines LafayettegGenuine Expedia guest review
I remember it differently. Mishaps: - Refused to take zip car since the key is tethered to the car (eventually did) - Claimed my reservation didn't exist (they found it) - Claimed my credit card didn't work (it did) - Room was next to fitness center and overlooked dumpsters (provided a new room) The good: - Location is great - The cookies at reception - […] Concierge (Mark) was really helpful for brunch recommendations - Bed was really comfortable The bad: - We could hear the TV from the room above us and some disco party music from outside - No complementary water ($6.50!) - Ton of secret service since church is across the street and it was Easter (not their fault) - Shower bottles were dripping when got there and half full / used I hadn't been here in a while and when I think back it's always great memories of staff and bar. This time we were treated as if we didn't belong there from the moment of pulling into the driveway. Even when they eventually provided a new room they did it in a way that made me not appreciate it - as they actually tried to charge us $75 for it, after moving us into it!! And all this drama for an 18-hour stay! Again, location is great but certainly no longer a 5-star hotel. And certainly not for service. Read moreGenuine Hotels.com guest review
glorious old style hotel Great restaurant Regular rooms are small but exquisitly decorated and comfortableGenuine Expedia guest review
"Great hotel. they pay attention to detail"
The hotel staff was great very helpful and pleasant. Worth the price.Genuine Hotels.com guest review
"The best hotel in DC."
Excellent service. Fantastic staff. We were treated like we were the only guests at the hotel. We will stay at The Hay Adams when we are in DC.Genuine Expedia guest review
"A Classic Hotel"
Great location. Near White House Near Metro stops. Professional staff. Cookies at the registration desk. Rooms are nicely decorated, but modest in size. Comfortable beds. Updated baths. Business center with computers and printers..Genuine Hotels.com guest review
"The Hay-Adams is a 5 Star Must when in DC"
From the moment you pull up, until the moment you leave, everything is impeccable!! The service was outstanding! The food was awesome! The room was elegant and beautiful! We had a partial view of the back of the White House and grounds from one of our windows. Immaculately clean, close to all the sites (we walked everywhere). Rates are high, but nothing […] I would not expect when staying at a 5 star hotel. We will stay here whenever in DC. Read moreGenuine Hotels.com guest review
I decided to splurge and stay at a really nice hotel, and I got everything I wanted. It is right across the street from the White House and within walking distance, or at least a short cab ride, to all the major attractions. It was the most wonderful experience!Genuine Expedia guest review
Wish I could come back every weekend! The hotel is in the perfect DC location. The staff is so nice and accommodating. The in room dining was fantastic. Some of the best food I have ever eaten! The room makes you feel like royalty.Genuine Expedia guest review
Highly recommend if your going to D.C. for a weekend to see the sites. Five star all the way.Genuine Hotels.com guest review
"Very convenient location"
One of the best hotel stays, courteous staff, and in general very satisfied with the quality of service.Genuine Hotels.com guest review
"Excellent hotel in Wash. DC"
Everything was great. From checking in, the room, breakfast, the cocktail in the bar since we got in very late. Check out process fine and even borrowed an umbrella for a rainy day. Thank you.Genuine Hotels.com guest review
The reservation was expensive so my expectations were high. When I checked in I was looking forward to my stay. By the time I got in my room I was ready to leave. The room was tiny. I mean almost like a closet. The bathroom was a powder room with a shower squeezed in. The HVAC was awful and it was hot no mater what. Few electric plugs. The view was […] a wall and big pipe. I had a friend who booked direct with the hotel and his room was palatial. I asked why at the desk. The answer " when you book with a 3rd party- that's what you get". I tried to get a taxi two days in a row. The doorman blew his whistle for 10 minutes with no luck each day. I walked to the corner and got cabs in a minute. The best part of the trip was getting in the cab to leave. Read moreGenuine Hotels.com guest review
"Elegant hotel across from White House"
Lovely staff. Beautiful room. No view, but great location.Genuine Expedia guest review
"We couldn't have had a better stay."
Memorable!Genuine Expedia guest review
The hotel and staff were extremely courteous and made our stay very special with anniversary extras such as chocolate covered strawberries and sparkling wine in our room when we returned from dinner!Genuine Hotels.com guest review
"Best place to stay"
I love this hotel. Makes me wish I could just stay there one day in bed and read.Genuine Hotels.com guest review
The Hay-Adams is a comfortable 1920s hotel, right next to the White House, that made its reputation on service. And yes, the service was flawless, from beginning to end. Four people jumped to open every door. Everyone, down to the chambermaid, knew my name before I checked in. Not a spot of dust anywhere, including the sidewalk out front. The staff […] almost seemed to be in a competition to see who could go further -- ever further -- above and beyond -- in anticipating, then satisfying, my family's wants. To be honest, this isn't usually something I value much in a hotel: I'm an experienced traveler with few needs beyond a clean bed, a TV, and a central location. For travelers like me -- self-reliant and unused to pampering -- all the attention can sometimes seem a bit much. But for those who need or want flawless service, treatment like royalty, this is definitely the place to go. Read moreGenuine Hotels.com guest review
"The best comfort and service ever"
I was coming down with a cold and didn't want to do any of our planned activities. And that meant that we would have to check in early...we called in advance and they said they would try to accommodate our request. We we walked in around 11am they said our room was ready! I rested for the next two days with fabulous room service and care. If I ever […] get sick again I want to be in the Hay Adams! Read moreGenuine Hotels.com guest review
"Located across White House"
Spent a weekend with my wife and kids. Location across the White House could not be any better, however the hotel is probably older than the constitution and it shows. The people were outstanding but the facilities were not. For the price there are hotels much better than this one.Genuine Expedia guest review
"The best staff in the country"
I had the most wonderful birthday at the Hay-Adams. Champagne and strawberries and a complimentary bday upgrade! The staff were all beyond awesome. They were kind, beyond accomodating, fun and we really enjoyed our time. The room was perfect. The bed was so comfortable I could barely remove myself from it. The location is perfect, we just walked across […] the street to the park and we would people watch or wander around the city. Off the record has fantastic bartenders you cant go wrong with anything on the menu and if you want something else they'll make it. I really want to thank the staff, they are top notch! We will definitely be back and highly recommend the Hay Adams. Read moreGenuine Hotels.com guest review
"Absolutely not worth the high price"
Too amny people opening doors, not enough answering phones, fixing tv sets, checking bags, or staffing the concierge desk. Pretty on the surface, needs help below the surface.Genuine Expedia guest review
"Great location and staff but ridiculous prices."
The location was exceptional being the White House is big as life across Lafayette park, which is across the street. Only two blocks from the Metro subway station. But mini bar & upstairs restaurant $$$$. (Soda $6 , sunday buffet $75 per person) Other restaurants close by are more reasonable and good.Genuine Expedia guest review
"Quality of Service"
We just stayed one night at the Hay-Adams, but we loved it. The staff was friendly and helpful, and the room was lovely. We particularly liked the "turndown" service.Genuine Hotels.com guest review
"A spectacular escape"
Feels like a small hotel. If you like opening doors or serving yourself this isn't the place for you. The service is too quick. Food and drinks are expensive, but very good. Across from the White House you are in a great neighborhood for just walking around. Convenient for protesting your favorite issue, too!Genuine Hotels.com guest review
"Definition of Excellence"
This is beautiful and well managed hotel that makes guests feel well welcome indeed. There was not a single fault in the attention to detail and the efforts to make our stay perfect. It is expensive, but for a special occasion well worth it. The location is unsurpassed in Washington, DC.Genuine Expedia guest review
The staff at the Hay-Adams was nothing short of remarkable. I highly recommend this beautiful hotel for your stay in DC.Genuine Hotels.com guest review
"Exemplary hotel and concierge"
We stayed at the Hay Adams for 3 nights while my son was in a soccer tournament nearby. Coincidentally, we were also celebrating our anniversary. The staff was wonderful but I must compliment the concierge staff especially. Their recommendations were spot-on and we greatly appreciated their assistance with reservations. We will be back!Genuine Hotels.com guest review
"High end hotel close to DC tourist sites"
Saff vey friendly and professional. Great location. Felt very safe.Genuine Expedia guest review
"Our Wedding night"
Amazing place! They upgraded us on our wedding night! If only to stay one night, you might as well try it!Genuine Hotels.com guest review
"Historic hotel with the perfect location"
Personalized attention-something you don't readily see at the chains. The entire staff takes the time to get to know you. You will not find a staff member without a smile. As a morning runner, its a great 5K to the Lincoln Memorial and back.. Finishing at the hotel, the doormen have ready a towel and a bottle of water as they open the door. Couldn't […] have had a better experience Read moreGenuine Expedia guest review
Everything was perfect, except for the squeaky floors.Genuine Hotels.com guest review
"Literally , right next door to the White House acr"
Close to all the attractions. Our family stayed here for 1 night and was able to walk to all the monuments and museums. Hotel Staff is top notch. A special thank you to Eric the concierge who help us secure tickets to the Holocaust museum. The staff definitely made us feel like ambassadors.Genuine Expedia guest review
"Nice hotel and great location"
We enjoyed the hotel facilities and its location. The staff were very friendly and helpful. The room service was pricy but that is expected.Genuine Expedia guest review
"This hotel cares"
Upon checking in, I informed the staff that when my wife joined me after her workday that our stay would be a complete surprise for her, this being our 30th wedding anniversary. The staff could not be more gracious. They surprised us with champagne and chocolate covered strawberries on a plate which had 'Happy Anniversary' written in chocolate, when […] I brought my wife to the room. This will become a long-remembered anniversary and we thank the hotel and staff for their kindness. Read moreGenuine Hotels.com guest review
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