"Fabulous staff, beautiful hotel"
I travel quite a bit so I have stayed probably in over 50 different hotels, anything between 3 and 5 stars, in the US and overseas. I MUST say this was one of my favorite hotels! Decided to spend our anniversary in DC to lounge and relax, made last minute reservation, but the hotel staff did everything possible to make our stay memorable, from the check […] in to check out. Given that I have traveled quite a bit, I can be picky but the staff at this hotel made sure all our questions were promptly answered. When there was confusion about the price of the water from the fridge in the room, this was quickly rectified, they even treated us for a nice anniversary surprise, which was a TOTAL SURPRISE. Food in the bar was really good. Most importantly, I hope that the person at the front desk, I believe by the name Jareau, is rewarded for his great attitude, smile, and his drive to make our stay memorable. What a relief to meet such great staff, especially Jareau. The person at the front desk (Jareau) is a KEEPER and I would hire him on the spot if I could :) Read moreGenuine Hotels.com guest review
"Top notch service"
Most amazing staff. Highest level of service of any 5 star hotel.Genuine Hotels.com guest review
EVERYTHING WAS EXCELLENT !!!Genuine Hotels.com guest review
The Hay-Adams could coast on its location alone - it's so near the White House you could wave to the President, window to window. But it's pretty perfect in every other respect. Friendly, efficient, luxurious, spotless, and featuring a world-class bar in the basement that clearly attracts clientele from over the road, if not the Prez himself.Genuine Hotels.com guest review
"Beautiful hotel, great location, very thin walls !"
We loved the location and everyone was exceptionally kind! Honesty the only negative I have is that we heard every movement above us and every single sound in the hall. Not sure I would stay there again strictly based on those things.Genuine Hotels.com guest review
This hotel is very clean and everything they do, they do 100% and with attention to detail. The staff are courteous and professional, including the cleaning staff. The rooms and beds are very comfortable. Room service is outstanding and the food was excellent, with some offerings available 24 hrs. Some rooms have a view and others do not so be sure […] of what you are reserving if this matters to you. The neighborhood near the White House is convenient to everything, but not the best place to walk around at night. Read moreGenuine Hotels.com guest review
"Looking to be a neighbor of the White House"
Five star treatment all the way... There is.no place i would rather stay, i will be back!!!Genuine Hotels.com guest review
Need coffee maker in room.great food and bar.Genuine Hotels.com guest review
"Best location in DC"
The staff was incredible. The location is superb. Loved every minute of it.Genuine Expedia guest review
"Worth the extra bucks!"
This is an elegant traditional luxury hotel. The service was top notch and our room was very comfortable and so much nicer than other "cookie cutter" luxury hotels. I have just three rather minor criticisms of the hotel: First, the overnight parking rate was rather hefty, so I would advise you to call and ask about this before hand - the hotel is very […] close to the Metro and a car really is not essential. Second, many of the rooms (including ours) look out directly into the windows of an office building next door, so before booking a room you should inquire about the view. My third criticism is that I would not expect such a luxurious hotel to have one of those awful mini bar refrigerators with no space for anything but what is sold. My son needs to take medication with milk first thing in the morning and there was no space to store even a pint bottle. Read moreGenuine Expedia guest review
"A fantastic hotel!"
My family and I recently stayed at the Hay-Adams for four nights. This was my daughters' first visit to Washington D.C. From the moment you arrive, you are struck by the grandeur of the property. Our room and bathroom were immaculate, the beds, sheets and pillows luxurious. The staff is accommodating and friendly. We were especially impressed with Nick […] McLaughlin. He was pleasant, personable, professional and happy to "go the extra mile" - from arranging for us to use the hotel's bikes, adjusting the bikes, offering the use of the hotel's board games on a rainy morning, suggesting activities and restaurants for us - no detail was too small. We will stay at the Hay-Adams in the future and will enthusiastically recommend it to our friends and family! Read moreGenuine Hotels.com guest review
Our experience with the hotel was very pleasant but we found that most things were very expensive, especially dining.Genuine Expedia guest review
"Fantastic! Exceeded expectations"
Fantastic faculty ! Comfortable clean exceeded expectationsGenuine Expedia guest review
"Best hotel ever"
Got this reservation for a family vacation, and I can't imagine anything better than Hay-Adams. Everything every details is perfect. Location wise, it s very connivence for tourist as well.Genuine Hotels.com guest review
We thoroughly enjoyed our stay. We arrived at 12:30 p.m. with the expectation of parking the car and leaving our bags with front desk due to our early arrival. To our surprise, the room was ready and we checked right in. Everyone from the car attendant to the front desk were pleasant and most helpful. Enjoyed the room service too. Definitely will r […] eturn. Read moreGenuine Hotels.com guest review
"Great hotel in the heart of DC"
Great location, clean and comfy room. This hotel is on the expensive side and did not come with a view.Genuine Expedia guest review
My parents stayed there and had a wonderful experience. Their room was automatically upgraded b/c a better room was available and the room was exquisite. The staff was friendly and helpful.Genuine Expedia guest review
Mega luxurious, great location, and helpful people at front desk, valet areaGenuine Expedia guest review
"Exemplary service is alive and well in DC"
The Hay-Adams has a legendary reputation for excellence in DC. When we learned it was available on hotels.com for the nights we were searching for, we knew we had to choose it. Our experience was excellent from check-in to check-out. The staff are friendly and attentive without being intrusive. The rooms are comfortable, luxurious, and meticulously […] cleaned and maintained. And the location was perfect for our purposes. Thanks for making our stay happily memorable. Read moreGenuine Hotels.com guest review
"Love this hotel!"
This is simply a great hotel. Nice, nice people, great location, great rooms, super-nice cleaning staff, cookies at check in desk, knowledgeable concierge steered us to all the right places -- everything about it is first class. Love this hotel.Genuine Hotels.com guest review
Very good experience. The hotel staff were very friendly and made us feel welcome the minute we stepped into the hotel. The location of the hotel is excellent.Genuine Expedia guest review
It is a truly beautiful hotel with an amazing location: next door to the White House! Service is exceptional, rooms are beautiful and comfortable. Our stay was everything what you would expect from the five-star-rated hotel. We absolutely enjoyed our time and will stay here on our next visit.Genuine Expedia guest review
Perfect location, great staff, lovely room ~ we could not have been more pleased.Genuine Expedia guest review
"A Very Special Birthday"
Decided to treat myself for my 36th birthday. Arrived at the hotel, and everything was perfection! It is all old school glamour and service; greeted by name and with a smile, doors opened, turn down service, staff going the extra mile to ensure that my birthday was indeed a special one. When the size of my original room was mentioned as being a tad […] small (and really even that room would have been ok, it was still beautifully appointed but do to the nature of the building itself some rooms will be small), that said, I was immediately contacted and presented with alternative room options and then moved to the most beautiful room; spacious, resplendent with sunshine streaming through large windows framing an unobstructed view of the white house. But beyond what could be seen it was the little things found rare at some of the chain hotels making the stay truly memorable; the bed was by far the most comfortable bed on which I have ever slept, the towels softer, the toiletries refined, the wake-up calls orchestrated by an actual person with a pleasant voice - not an automated stuttering computerized response. The walls must be sound proof because I felt beautifully cocooned in that magnificent room; listening to the John Coltrane CD (one of many provided next to the streamlined Bose sound system). As a caretaker for others, what I was looking for most was a few days of being taken care of - and the Hay Adams truly delivered. Read moreGenuine Expedia guest review
"A great Splurge"
The hotel was beautiful, from the entrance to rooms. Staff was ever so helpful. Next door to the White House - if you take a room on 'H' street, you get a view of the park and through the trees = the White House. Or just walk across the street. About 2 blocks from 2 different Metro stations. Several restaurants within the block - at different price […] ranges. 24 hr gym and business center. It was worth the extra money...we'd go back. Even the slippers get their our floor towel. Read moreGenuine Hotels.com guest review
"Best address next to 1600 Pennsylvania ave"
Steps from the White House, highly attentive staff, meticulously clean roomsGenuine Expedia guest review
very goodGenuine Hotels.com guest review
One of the great old hotels in DC. Great location near the White House. Well appointed rooms. Very courteous staff and very attentive. Dining Room is not to be missed. Food and service were outstanding.Genuine Expedia guest review
"The most glamorous part of DC"
We felt like royalty at the Hay Adams. The dining room for breakfast, although pricey is not to be missed. Can't beat the location, directly across from the White House. A real treat.Genuine Hotels.com guest review
"Beautiful boutique hotel near the white house."
We had a lovely experience here. The location was great. The room was nice and super comfy. I love the property. The only downfall was the view. We looked at the building next door. I wish we could have had the beautiful view, but I was too tired to change rooms. I'd stay there again definitely.Genuine Expedia guest review
There are many exceptional hotels in DC, but HA attends to you in a way that makes you feel like part of the family. Will not stray from here ever!Genuine Expedia guest review
Great really great sorry I don't have time to write any more I said it was great and you asked for moreGenuine Expedia guest review
"Close to Power"
The Hay-Adams across Lafeyette Park from the White House provides world class hospitality as well as easy access to the center of American government and image. It is always a thrill to stay here!Genuine Hotels.com guest review
"White House Lawn"
If you are there a short time -Everything you want to see in DC is right out the front door. Classic and classy. Really loved being thereGenuine Expedia guest review
"Very very wonderful staff"
We will return to enjoy the HA again! Great staff Wonderful dinner with great wines LafayettegGenuine Expedia guest review
I remember it differently. Mishaps: - Refused to take zip car since the key is tethered to the car (eventually did) - Claimed my reservation didn't exist (they found it) - Claimed my credit card didn't work (it did) - Room was next to fitness center and overlooked dumpsters (provided a new room) The good: - Location is great - The cookies at reception - […] Concierge (Mark) was really helpful for brunch recommendations - Bed was really comfortable The bad: - We could hear the TV from the room above us and some disco party music from outside - No complementary water ($6.50!) - Ton of secret service since church is across the street and it was Easter (not their fault) - Shower bottles were dripping when got there and half full / used I hadn't been here in a while and when I think back it's always great memories of staff and bar. This time we were treated as if we didn't belong there from the moment of pulling into the driveway. Even when they eventually provided a new room they did it in a way that made me not appreciate it - as they actually tried to charge us $75 for it, after moving us into it!! And all this drama for an 18-hour stay! Again, location is great but certainly no longer a 5-star hotel. And certainly not for service. Read moreGenuine Hotels.com guest review
glorious old style hotel Great restaurant Regular rooms are small but exquisitly decorated and comfortableGenuine Expedia guest review
"Great hotel. they pay attention to detail"
The hotel staff was great very helpful and pleasant. Worth the price.Genuine Hotels.com guest review
"The best hotel in DC."
Excellent service. Fantastic staff. We were treated like we were the only guests at the hotel. We will stay at The Hay Adams when we are in DC.Genuine Expedia guest review
"A Classic Hotel"
Great location. Near White House Near Metro stops. Professional staff. Cookies at the registration desk. Rooms are nicely decorated, but modest in size. Comfortable beds. Updated baths. Business center with computers and printers..Genuine Hotels.com guest review
"The Hay-Adams is a 5 Star Must when in DC"
From the moment you pull up, until the moment you leave, everything is impeccable!! The service was outstanding! The food was awesome! The room was elegant and beautiful! We had a partial view of the back of the White House and grounds from one of our windows. Immaculately clean, close to all the sites (we walked everywhere). Rates are high, but nothing […] I would not expect when staying at a 5 star hotel. We will stay here whenever in DC. Read moreGenuine Hotels.com guest review
I decided to splurge and stay at a really nice hotel, and I got everything I wanted. It is right across the street from the White House and within walking distance, or at least a short cab ride, to all the major attractions. It was the most wonderful experience!Genuine Expedia guest review
Wish I could come back every weekend! The hotel is in the perfect DC location. The staff is so nice and accommodating. The in room dining was fantastic. Some of the best food I have ever eaten! The room makes you feel like royalty.Genuine Expedia guest review
Highly recommend if your going to D.C. for a weekend to see the sites. Five star all the way.Genuine Hotels.com guest review
"Very convenient location"
One of the best hotel stays, courteous staff, and in general very satisfied with the quality of service.Genuine Hotels.com guest review
"Excellent hotel in Wash. DC"
Everything was great. From checking in, the room, breakfast, the cocktail in the bar since we got in very late. Check out process fine and even borrowed an umbrella for a rainy day. Thank you.Genuine Hotels.com guest review
The reservation was expensive so my expectations were high. When I checked in I was looking forward to my stay. By the time I got in my room I was ready to leave. The room was tiny. I mean almost like a closet. The bathroom was a powder room with a shower squeezed in. The HVAC was awful and it was hot no mater what. Few electric plugs. The view was […] a wall and big pipe. I had a friend who booked direct with the hotel and his room was palatial. I asked why at the desk. The answer " when you book with a 3rd party- that's what you get". I tried to get a taxi two days in a row. The doorman blew his whistle for 10 minutes with no luck each day. I walked to the corner and got cabs in a minute. The best part of the trip was getting in the cab to leave. Read moreGenuine Hotels.com guest review
"Elegant hotel across from White House"
Lovely staff. Beautiful room. No view, but great location.Genuine Expedia guest review
"We couldn't have had a better stay."
Memorable!Genuine Expedia guest review
The hotel and staff were extremely courteous and made our stay very special with anniversary extras such as chocolate covered strawberries and sparkling wine in our room when we returned from dinner!Genuine Hotels.com guest review
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