The Hay-Adams is a comfortable 1920s hotel, right next to the White House, that made its reputation on service. And yes, the service was flawless, from beginning to end. Four people jumped to open every door. Everyone, down to the chambermaid, knew my name before I checked in. Not a spot of dust anywhere, including the sidewalk out front. The staff […] almost seemed to be in a competition to see who could go further -- ever further -- above and beyond -- in anticipating, then satisfying, my family's wants. To be honest, this isn't usually something I value much in a hotel: I'm an experienced traveler with few needs beyond a clean bed, a TV, and a central location. For travelers like me -- self-reliant and unused to pampering -- all the attention can sometimes seem a bit much. But for those who need or want flawless service, treatment like royalty, this is definitely the place to go. Read moreGenuine Hotels.com guest review
"The best comfort and service ever"
I was coming down with a cold and didn't want to do any of our planned activities. And that meant that we would have to check in early...we called in advance and they said they would try to accommodate our request. We we walked in around 11am they said our room was ready! I rested for the next two days with fabulous room service and care. If I ever […] get sick again I want to be in the Hay Adams! Read moreGenuine Hotels.com guest review
"The best staff in the country"
I had the most wonderful birthday at the Hay-Adams. Champagne and strawberries and a complimentary bday upgrade! The staff were all beyond awesome. They were kind, beyond accomodating, fun and we really enjoyed our time. The room was perfect. The bed was so comfortable I could barely remove myself from it. The location is perfect, we just walked across […] the street to the park and we would people watch or wander around the city. Off the record has fantastic bartenders you cant go wrong with anything on the menu and if you want something else they'll make it. I really want to thank the staff, they are top notch! We will definitely be back and highly recommend the Hay Adams. Read moreGenuine Hotels.com guest review
"Quality of Service"
We just stayed one night at the Hay-Adams, but we loved it. The staff was friendly and helpful, and the room was lovely. We particularly liked the "turndown" service.Genuine Hotels.com guest review
"A spectacular escape"
Feels like a small hotel. If you like opening doors or serving yourself this isn't the place for you. The service is too quick. Food and drinks are expensive, but very good. Across from the White House you are in a great neighborhood for just walking around. Convenient for protesting your favorite issue, too!Genuine Hotels.com guest review
"Definition of Excellence"
This is beautiful and well managed hotel that makes guests feel well welcome indeed. There was not a single fault in the attention to detail and the efforts to make our stay perfect. It is expensive, but for a special occasion well worth it. The location is unsurpassed in Washington, DC.Genuine Expedia guest review
The staff at the Hay-Adams was nothing short of remarkable. I highly recommend this beautiful hotel for your stay in DC.Genuine Hotels.com guest review
"Exemplary hotel and concierge"
We stayed at the Hay Adams for 3 nights while my son was in a soccer tournament nearby. Coincidentally, we were also celebrating our anniversary. The staff was wonderful but I must compliment the concierge staff especially. Their recommendations were spot-on and we greatly appreciated their assistance with reservations. We will be back!Genuine Hotels.com guest review
"High end hotel close to DC tourist sites"
Saff vey friendly and professional. Great location. Felt very safe.Genuine Expedia guest review
"Our Wedding night"
Amazing place! They upgraded us on our wedding night! If only to stay one night, you might as well try it!Genuine Hotels.com guest review
"Historic hotel with the perfect location"
Personalized attention-something you don't readily see at the chains. The entire staff takes the time to get to know you. You will not find a staff member without a smile. As a morning runner, its a great 5K to the Lincoln Memorial and back.. Finishing at the hotel, the doormen have ready a towel and a bottle of water as they open the door. Couldn't […] have had a better experience Read moreGenuine Expedia guest review
Everything was perfect, except for the squeaky floors.Genuine Hotels.com guest review
"Literally , right next door to the White House acr"
Close to all the attractions. Our family stayed here for 1 night and was able to walk to all the monuments and museums. Hotel Staff is top notch. A special thank you to Eric the concierge who help us secure tickets to the Holocaust museum. The staff definitely made us feel like ambassadors.Genuine Expedia guest review
"Nice hotel and great location"
We enjoyed the hotel facilities and its location. The staff were very friendly and helpful. The room service was pricy but that is expected.Genuine Expedia guest review
"This hotel cares"
Upon checking in, I informed the staff that when my wife joined me after her workday that our stay would be a complete surprise for her, this being our 30th wedding anniversary. The staff could not be more gracious. They surprised us with champagne and chocolate covered strawberries on a plate which had 'Happy Anniversary' written in chocolate, when […] I brought my wife to the room. This will become a long-remembered anniversary and we thank the hotel and staff for their kindness. Read moreGenuine Hotels.com guest review
The staff is great and friendly. The hotel is super convenient. We would recommend the Hay Adams.Genuine Expedia guest review
"An elegant place to stay"
We thoroughly enjoyed our 3 nights at the Hay Adams. It is in the perfect location just behind the White House and we walked everywhere, to the Capitol, The Jefferson Memorial, all the museums, etc. If we have any criticism of the hotel it would be that it is a little bit old fashioned, a very hushed environment. Families with small children might find […] it a bit too quiet. One other minor point (but this applies to all the hotels we have stayed in), the lighting in the bathroom is not bright enough and the hairdryer was travel size with no nozzle, absolutely useless for styling your hair. Next time we will take our own hair dryer. It's an old building so be prepared for squeaky floorboards. But that said, it's a beautiful, elegant hotel and the staff are magnificent. Read moreGenuine Expedia guest review
"More for quiet stay"
Hotel was ver nice and enjoyed the stay. Employees were great and helpfully.Genuine Expedia guest review
"Great hotel in a perfect location"
I can't think of anything I didn't like about this hotel. Location is terrific, the staff is attentive and friendly, the bar is everything it's cracked up to be and the room was perfect.Genuine Expedia guest review
Leah was particularly friendly and made the dining experience personal and memorableGenuine Hotels.com guest review
"Great Location and wonderful staff!"
We enjoyed our stay. The staff goes out of their way to make things right for the guests. The only complaint we had was the noise level between the room next door and the room above us....you could hear alot of "creaking" when people were walking on the floor above and people next door were very loud. However, the hotel staff is great and they make […] you feel very welcome. Everything we did was within walking distance and that was GREAT! WOuld have liked a coffee maker in the room. Read moreGenuine Hotels.com guest review
"nice hotel if you plan to stay near white house"
Room service and staff's responses are excellent. Wonderful location within walking distance of White House. Hotel is well kept but it is old and doesn't have enough cushion between floor. Walking at night make creaky noise and I can hear clear foot step from the room above.Genuine Expedia guest review
"Very nice hotel."
Extremely comfortable. Excellent service.Genuine Hotels.com guest review
"The best !!!"
Great and attentive service... Small but well appointed room...very nice bar.Genuine Hotels.com guest review
"Great hotel for ANYONE"
We stayed at the Hay Adams very recently with our two kids, ages 5 and 7. We loved the hotel itself and the location - very close to the White House and the subways. The hotel was very cozy - loved the beds - and roll away bed for our son was a real bed - not some kind of flimsy cot. The staff brought up cookies and fresh strawberries for the kids which […] is honestly better service than they get at home... My husband thought the bathroom was small for a high-end hotel (agreed) but that's likely a function of the age of the hotel. The driveway up to the hotel is a bit of a treacherous walk - so watch out for that with small kids. Overall we loved it - would stay there again. Read moreGenuine Expedia guest review
excerllentGenuine Hotels.com guest review
Wonderful hotel....completely satisfied. Would absolutely stay here again.Genuine Expedia guest review
Poor sound isolation in the room... Noises from outside ventilation exhaust, neighbors' TVs, etc... Very small/crowded entrance hall, doormen are unpredictable sometimes you have 3 of them, sometimes nobody around...Genuine Expedia guest review
"disappointed with room but very impressed with the"
Great location across from the White House. Outstanding service. The staff from check in, concierge and restaurant are extremely well trained and excellent service without attempting to be overly friendly and familiar with guests---true professionals! disappointed with the room ----we were given a room right in front of the elevators and one which is […] designed for handicapped guests which meant relatively sparse furniture and a bathroom which was most inconvenient especially a shower area (not a shower stall) with shower curtain resulting in the bathroon floor getting very wet and messy and slippery. Read moreGenuine Hotels.com guest review
We had a lovely stay in this grand hotel. All aspects of our stay were exceptional. I thought hotels of this caliber were no longer existent in the US, but our stay proved me wrong!Genuine Expedia guest review
"Just what we hoped for for our family vacation."
The hotel met our expectations in every way. They made us feel special which is hard to do when you are staying at a large hotel. This hotel is intimate - a real gem!Genuine Expedia guest review
"classic, beautiful hotel with superb service"
Hotel is lovely, view of white house unbeatable, staff could not have been better -- all were warm and welcoming. Gave our eight your old daughter special attention, which she loved. Even took the time and trouble to find her doll's lost shoe in our valet-parked car. Would stay again in a heartbeat.Genuine Expedia guest review
"Great location and hotel"
A very upscale hotel-the staff was extremely helpful.Genuine Expedia guest review
"Tops for location, comfort and service!"
The staff was extremely helpful, courteous and well-trained. They exceeded expectations for excellent service. The room was comfortable and the food outstanding.Genuine Expedia guest review
"Perfect stay in DC"
The title says it all. It couldn't have been more perfect!Genuine Hotels.com guest review
"We were special!"
We have stayed in many nice hotels on the east coast, but never one where the entire staff made us feel so special to be their guests! We were there to celebrate a special birthday, and twice, once in their wonderful restaurant and on the evening on the birthday in our room, we received a wonderful dessert, with candles and a sincere note of good wishes. […] The location is great, the ammenities over the top, the beauty unmatched, but the best part of our stay was the quality and sincereity of the staff to help in any way possible! We won't wait for another special occasion to return! Read moreGenuine Hotels.com guest review
"TRULY 5 Star"
Had a bit of a noise problem with some fellow guests but would highly recommend the H-A.. Would be our first choice if we were to travel to DC again.Genuine Expedia guest review
The hotel, staff, room, view, location...everything was amazing! Well worth the price. I could go on and on but it's not necessary. Amazing sums it up!Genuine Expedia guest review
"Beautiful Setting, Great Food and a Super Staff"
There was nothing about our stay that was not "five star". The Hay Adams is beautiful, perfectly clean and staffed by some of the most talented, bright and friendly people I have ever had the good fortune to deal with during a hotel stay. On our first evening we had drinks and a tasty supper at the bar in the hotel (Off the Record); we noticed some […] true Washington luminaries and we really enjoyed the relaxed setting. The next evening we had a special anniversary dinner with our children in the impeccable dining room (The Lafayette), and we were treated to top-notch cuisine by a staff that made us feel special and appreciated in every way. If you have a chance to stay at the Hay Adams, to have a drink and some food at Off the Record, and/or to dine at the Lafayette, do so! Read moreGenuine Expedia guest review
wE REALLY ENJOYED THE STAY. sTAFF VERY FRIENDLY AND HELPFULGenuine Hotels.com guest review
"Best hotel in DC"
loved everything about this hotel. Fantastic location, literally next door to the Whitehouse. Concierge service was amazing. Spotlessly clean. Would stay there again in a minuteGenuine Expedia guest review
"Close to the best part of Washington"
I was traveling with my wife and kids and stayed here because of the location. It couldn't have been better. The hotel staff was great and friendly. Even at midnight they were helpful, as I called asking for a screwdriver to fix my laptop computer. I will definitely stay here when I go back to DCGenuine Expedia guest review
Hotel was so nice the staff made me feel like i was a amaillionaire. Kids loved the toilet it shoots water on your toosh.Genuine Expedia guest review
"The most comfortable night's sleep of my life"
DC is my former home and I wanted to share the unparalleled 4th of July celebration on the mall with my son and husband. I had never had reason to stay at the Hay but always wanted to and now I know why everyone raves about the staff, rooms, and the basement bar (where you can feel the ghosts of our country's powerful decision makers). Suffering from […] the July humidity, we were welcomed back from our museum jaunts with a cold bottle of water and a smile. And rarely do you actually look to see what brand the mattress is at a hotel, but this was so comfy, we did! Read moreGenuine Hotels.com guest review
Great place to stay. Staff very professional, personable and courteous. Great location.Genuine Hotels.com guest review
"Washington DC Sight Seeing Trip"
The Hay-Adams is in a great location for DC sightseeing. The hotel is awesome. Check out the Lafaytte Restaurant for dinner. The restaurant service was the best we received out of all of the DC restaurants we went to.Genuine Hotels.com guest review
"Outstanding service experience with entire family"
The hotel is located in the heart of DC at Lafayette Square in front of the White House. We attended church across the street at St. Johns Episcopal where presidents have attended for 200 years. The restaurant is excellent with impeccable service tailored to our children as well (ages 8, 10, 13, 16). Service was outstanding and the concierge was extremely […] helpful in finding a tour guide and other places to eat. HIGHLY RECOMMENDED!! Read moreGenuine Hotels.com guest review
An absolutely wonderful experience. The perfect location. Very high end.Genuine Expedia guest review
Lovely hotel, very good location. Staff extremely gracious and helpful.Genuine Expedia guest review
"A Must Experience"
Outstanding customer srevice. Very friendly, efficient, knowledgeable staff. Glorious room.Genuine Expedia guest review
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