All hotels in Oslo, Norway
1 room, 2 adults
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Karl Johansgate 31, Oslo, 0101, Norway, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 1,197 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.4
  • Comfort
    4.1
  • Condition
    4.1
  • Neighborhood
    4.7
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5.0 / 5Outstanding
"Exquisite hotel with classic charm."
Exquisite hotel in a perfect location. Friendly, knowledgeable staff. Delicious breakfast buffet.
Genuine Hotels.com guest review
4 night romance trip Aug 20, 2015
Michele
US
5.0 / 5Outstanding
"Great stay in Oslo"
Wonderful stay in an historic hotel I the heart of Oslo.
Genuine Hotels.com guest review
2 night romance trip Aug 19, 2015
linda l
US
4.0 / 5Excellent
Lovely old hotel near all downtown sights and harbor. Our room on inside of hotel was not ideal; little air and no view at all.
Genuine Hotels.com guest review
2 night romance trip Aug 7, 2015
Celeste
US
2.0 / 5Fair
"Bad choice, will not return"
Awful, waited three hours to check in because of engineering trying to fix a light- it never got fixed. No air conditioning. Room too hot, open windows, too much street noise. Refrigerator didn't work, spoke to FIVE people before it was changed, the day after we checked in. Bath towel had a huge hole in it, another badly ripped. The safe was on the floor and difficult to access. Breakfast was good but the service was not. Had to ask several times for salt and pepper, coffee. They do not seem to understand the meaning of good service. The concierge staff, on the other hand, was FANTASTIC. They answered questions and took care of problems quickly and well.
Genuine Hotels.com guest review
Response by Grand Hotel
Dear Robert, Thank you for leaving us a feedback following your stay at Grand Hotel. Comments such as this one makes it easier for us to enhance our service. On behalf of the hotel I want to offer our apologies for the less positive experience you had. I will bring all of your comments on technical issues to the engineering manager for improvements. Also, we always wish to offer our guests the absolute best service from all parts of the hotel. Therefore, we take your comments very serious and we will work hard to improve. I am at least glad that you got to benefit of the excellent concierge service. Hope that we will have the chance to change your impression of us one time in the future. kind regards, Christoffer N, Social Media Coordinator
4 night romance trip Aug 5, 2015
robert
US
5.0 / 5Outstanding
"Perfect location with superior breakfast"
Perfect location and easy walk from train station. Amazing breakfast. Some construction going on so hotel was a little under par for appearance. Staff was friendly and overall, we had an excellent experience. We would return to this hotel.
Genuine Hotels.com guest review
Response by Grand Hotel
Dear Bradford, Thank you for your lovely review and kind rating of Grand Hotel. I am pleased to see that you enjoyed the breakfast and overall service from our staff. Hope to see you again soon at Grand Hotel! kind regards, Christoffer N, Social Media Coordinator
2 night romance trip Aug 4, 2015
Bradford
US
4.0 / 5Excellent
Construction noise during day, not informed ahead of time or at check in
Genuine Hotels.com guest review
Response by Grand Hotel
Dear guest, Thank you for your feedback from your stay with us. On behalf of the hotel, I want to offer you my apologies for the less positive experience you had from your stay. We take will take your suggestions for improvement to evaluation. I hope we can welcoming you again to Grand Hotel in the near future. Sincerely, Tosifa J. Booking
2 night romance trip Jul 28, 2015
A Traveler
US
5.0 / 5Outstanding
"Prime Location"
The hotel is in a prime location and is near many landmarks, shopping, and restaurants. The Metro station is close by. Service is good. The room is comfortable and breakfast is very good. There are several steps to the elevators; however, the hotel staff was eager to carry the luggage up to the elevator for us.
Genuine Hotels.com guest review
Response by Grand Hotel
Dear guest, I am delighted to read that you enjoyed your stay at Grand Hotel. Your feedback is highly appreciated and your comments will surely be shared with the team. We are looking forward to welcoming you again to Grand Hotel in the near future. Kind regards, Christoffer N, Social Media Coordinator
2 night romance trip Jul 10, 2015
A Traveler
US
5.0 / 5Outstanding
"A marvelous jewel"
The hotel needs some minor renovations but it respects the style of a grand hotel
Genuine Hotels.com guest review
Response by Grand Hotel
Dear Guest, Thank you for your feedback from your recent stay. I am delighted to read that you enjoyed your stay at Grand Hotel. Your feedback is highly appreciated and your comments will surely be shared with the team. Also we take will take your suggestions for improvement to evaluation. We are looking forward to welcoming you again to Grand Hotel in the near future. Best Wishes, Tosifa J. Reservation Department
1 night family trip Jul 23, 2015
A Traveler
US
5.0 / 5Outstanding
"an Oslo must stay"
Great stay! The location is right in the center of everything. The hotel staff were all super nice! The rooftop bar is a must and the pool was great! I highly recommend this hotel!
Genuine Hotels.com guest review
Response by Grand Hotel
Dear Alyssa, Thank you for posting your fabulous review following your recent stay with us at the Grand Hotel. I am very happy to know that you have had an enjoyable stay, and we are delighted that we have been successful in achieving this during your stay. Once again, thank you for sharing your feedback and for recommending our Grand Hotel. We look forward to welcome you back to Grand Hotel in the near future. Sincerely, Tosifa J. Reservation Department
2 night romance trip Jul 17, 2015
Alyssa
US
5.0 / 5Outstanding
"Classic top 20 world class hotel... Best in Oslo.."
World class. Makes the Waldorf Astoria seem lacking. Everyone should do it once. In Oslo, no other worth it...
Genuine Hotels.com guest review
Response by Grand Hotel
Dear Geoffrey, Thank you for taking the time to post your review following your visit to us. I am delighted to read that you enjoyed your stay at Grand Hotel. Your feedback is highly appreciated and your comments will surely be shared with the team. Once again thank you for your feedback and for recommending Grand Hotel as stay in Oslo. We are looking forward to welcoming you again to Grand Hotel in the near future. Kind regards, Tosifa J. Reservation Department
3 night romance trip Jul 16, 2015
Geoffrey
US
5.0 / 5Outstanding
"Life is Grand in Oslo"
Great location in downtown Oslo, with a fabulous breakfast buffet, and service that lives up to the hotel's name. It's about four blocks from the National Theater railway station, which makes it convenient for getting to/from the airport via Flytoget, the airport express train.
Genuine Hotels.com guest review
Response by Grand Hotel
Dear Harvey, Thank you very much for taking the time to write a review about your recent experience with us. I am very happy to know that you have had an enjoyable stay, and we are delighted that we have been successful in achieving this during your stay. Once again, thank you for sharing your feedback. We look forward to welcome you back to Grand Hotel in the near future. Sincerely, Tosifa J. Reservation Department
2 night trip Jul 2, 2015
Harvey
US
4.0 / 5Excellent
"Good value for money"
Great location , clean cozy but in need of renovation
Genuine Hotels.com guest review
Response by Grand Hotel
Dear Alexander Thank you for your feedback. I will take your comments in regard to the rooms forward, as well as the positive feedback on experienced service and location. Hope that we will have the opportunity to welcome you again to our hotel. Kind regards, Tosifa J. Reservation Department
2 night romance trip Jul 1, 2015
Alexander
US
5.0 / 5Outstanding
"Great hotel, wonderful staff and good neighborhood"
Elegant, well maintained hotel with history in city center. Food in restaurant and bistro very good, including the buffet breakfast. Staff and particularly concierge friendly, helpful and knowledgeable. There is a city park directly across the street, so if there are special events, especially in June and July with the midnight sun, expect noise until midnight if your room is on that side of the hotel. I had a large room on the inside overlooking the skylight roof of the restaurant, and it was very nice and quiet.
Genuine Hotels.com guest review
Response by Grand Hotel
Dear Robert, Thank you for posting your fabulous review following your recent stay with us at the Grand Hotel. I am delighted to read that you enjoyed your stay at Grand Hotel. Your feedback is highly appreciated and your comments will surely be shared with the team. Once again thank you such a nice feedback, and for recommending Grand Hotel. We are looking forward to welcoming you again to Grand Hotel in the near future. Kind Regards, Tosifa J. Reservation Department
1 night family trip Jun 26, 2015
Robert
US
5.0 / 5Outstanding
"Friendly helpful staff and concierge. Great hotel"
I was in an upgraded room facing the inner atrium above the roof of the restaurant. The room was spacious, elegant and comfortable. The bed was as comfortable as any bed I've ever slept on, and my son and his partner said the same about their bed. Their room was directly facing the street in front of the hotel, and there was a very loud gay pride celebration in the park across the street every night until exactly midnight. I could not hear any of the noise from the partying in the park. A really well-kept, old school grand hotel. I highly recommend it.
Genuine Hotels.com guest review
Response by Grand Hotel
Dear Robert, Thank you for posting your fabulous review following your recent stay with us at the Grand Hotel. We are delighted to read that you had such an enjoyable experience. Your feedback is highly appreciated and your comments will surely be shared with the team. We are looking forward to welcoming you again to Grand Hotel in the near future. Sincerely, Tosifa J. Reservation Department
3 night family trip Jun 23, 2015
Robert
US
5.0 / 5Outstanding
"Great stay"
For my stay, the Grand Hotel was great location, great service, incredible breakfast buffet, and surprisingly good price. So glad I chose to stay there. Only critical comment is that WiFi was spotty in my room to the point of frustration at times. In lobby and restaurant, it was solid.
Genuine Hotels.com guest review
Response by Grand Hotel
Dear Sarah, I am delighted to read that you enjoyed your stay at Grand Hotel. Your feedback is highly appreciated and your comments will surely be shared with the team. We are looking forward to welcoming you again to Grand Hotel in the near future, Christoffer N, Social Media Coordinator
2 night trip Jun 5, 2015
Sarah
US
5.0 / 5Outstanding
"Best location in Oslo"
Amazing location, well preserved historic property. Staff were most helpful
Genuine Hotels.com guest review
Response by Grand Hotel
Dear Patrick, Thank you for your kind words on your stay with us. Your feedback is highly appreciated. Hope to see you again at Grand Hotel soon! All the best, Christoffer N, Social Media Coordinator
2 night family trip Jun 6, 2015
Patrick
US
5.0 / 5Outstanding
"Great historical hotel right in the square."
Arrived on Constitution Day, parade and all, great introduction to a grand hotel with style.
Genuine Expedia guest review
Response by Grand Hotel
Dear Frank, Thank your rating your stay at Grand Hotel. I am delighted to see that you got to experience the best day of the year in Oslo. Your feedback in regards to the food as well as the positive input on The Grand Café, service and brunch is brought forward. All the best, Christoffer N, Social Media Coordinator
Other trip May 29, 2015
Frank
US
5.0 / 5Outstanding
"Grand Hotel, but..."
The Grand is truly grand: location, staff and amenities fit the bill. Note for CPAP users--if you book the Ladies Floor, ask for an extension cord in advance as the only way to turn off all lights is with the master switch which also kills power to every outlet in the room except the TV. This also impacts charging your digital devices. On the weekend, the bars close at 3 AM. Also note that bars open their storefronts in warmer weather allowing the noise from concert-volume rock bands to bounce off the beautiful stone streets and buildings. No one sleeps in the city center until the bars close their doors for the night. Great for partiers; not so great for hotel guests. Too bad, as the Grand is outstanding.
Genuine Hotels.com guest review
Response by Grand Hotel
Dear Jim R, Thank you for your kind and detailed feedback from your stay here at The Grand Hotel. I am truly pleased to see that you found the location and the staff as perfect. Your comments in regards to the noise from bars in the weekend are true. Therefore, we are now in close dialogs with our neighbours around the building to achieve a better sleeping sound level in the weekends for our guests. This is unfortunately one of the downsides of having such as central location in downtown Oslo. We are looking forward to host you again here at The Grand, and thank you again for your 5-star rating Jim! All the best, Christoffer N, Social Media Coordinator
3 night family trip May 13, 2015
Jim R
US
4.0 / 5Excellent
"Perfect Location @ Karl Johan's Gate"
Perfect check in off the overnight flight from Newark, modest, but perfectly comfortable room in just the right location...and boy is the Norwegian breakfast buffet awesome.
Genuine Expedia guest review
Response by Grand Hotel
Dear Jed, Thank you for coming to Grand Hotel when visiting Oslo all the way from NYC. I am very pleased to read that you were happy with the check in and that you found your room comfortable. We are very proud of our breakfast here at The Grand, which makes me very happy when that is something you will remember from your stay. We are looking forward to host you again here at The Grand Hotel in Oslo. All the best, Christoffer N, Social Media Coordinator
Other trip May 21, 2015
Jed
US
5.0 / 5Outstanding
"A nice hotel!"
Very niice and clean and middle in the city og Oslo
Genuine Hotels.com guest review
1 night romance trip Mar 14, 2015
Ingar
US
5.0 / 5Outstanding
"Luxurious Stay"
My boyfriend and I stayed in a junior suite facing Karl Johans Gate for his birthday. We absolutely loved our stay here. The concierge service, the room, the spa, the buffet breakfast was all incredible. There is also a rooftop bar that has incredible views. If you're looking to spend a little more money for a luxurious stay, we recommend staying here!
Genuine Hotels.com guest review
2 night romance trip Mar 4, 2015
Melinda
US
5.0 / 5Outstanding
"Felt like a movie star..."
Fantastic classic hotel, friendly helpful staff, and exquisite breakfast in the Grand Café. Perfectly located on Karl Johan Street, close to everything.
Genuine Hotels.com guest review
3 night romance trip Feb 27, 2015
A Traveler
US
5.0 / 5Outstanding
"Beautiful hotel Great place Great food"
Great place. Right in the center of the city. Close to everything, and thank you Expedia for finding us this great hotel.
Genuine Expedia guest review
Other trip Feb 24, 2015
A Traveler
US
3.0 / 5Good
The room was dirty.
Genuine Venere guest review
Other trip Feb 24, 2015
A Traveler
US
5.0 / 5Outstanding
"The Grand Location for all."
This location is center city, quiet in the evening for sleeping. Mornings are very enjoyable with a smorgasbord breakfast. ALL staff were exceptional. The GrandCafe has amazing views with 5* menus. You are within walking distance to many historical sites and museums. Just perfect, bring your ice skates too. Access to busses, trains, streetcars and taxi's is easy.
Genuine Expedia guest review
Other trip Feb 10, 2015
Kenneth
US
5.0 / 5Outstanding
"Historic hotel - nice rooms - incredible breakfast"
Spent 3 nights in January. An old historic hotel, but room was totally updated and very nice. In the process of updating elevators, but didn't seem to be a problem. I had a "Superior" room on the top floor, which had a small balcony on the side street. I could see the royal palace above the hotel across the street, but I'm sure lower floors didn't really have a view other than that building. Great location in the heart of the city, central to everything. Top notch extensive breakfast buffet, even had extras like waffles and crepes with all the toppings in their huge main restaurant. Very possibly the best hotel breakfast I've ever had, and included in the room price. All in all, very impressive and a fun place to stay.
Genuine Hotels.com guest review
3 night business trip Jan 8, 2015
A Traveler
US
4.0 / 5Excellent
"An established classic "grand hotel""
An establishment in the city and rather grand but slightly outdated in some parts but the staff is very good and helpful. Great bar, nice restaurant and Super breakfast room although we'd wish for fresh orange juices machines rather than the canteen distributors but this is being very picky. Fans of the boutique hotels would not find
Genuine Hotels.com guest review
2 night romance trip Jan 9, 2015
A Traveler
US
4.0 / 5Excellent
"Great hotel with old infrastructure?"
Generally a nice hotel, probably the nicest location in Oslo of all of the hotels. A historical hotel, though it is slightly dated. Spa was awesome as well (one of the few hotels in Oslo that has one). My main issue with the hotel was the wifi which was free but extremely slow and disconnecting from time to time so not the most productive hotel to be in from that point.
Genuine Hotels.com guest review
4 night business trip Nov 24, 2014
A Traveler
US
4.0 / 5Excellent
"Beautiful old hotel in perfect location"
The hotel is beautiful and in the perfect location. The rooms are very small but that is normal for Norway. Loved staying there and would definitely like to go back.
Genuine Expedia guest review
Other trip Nov 20, 2014
Nikki
US
4.0 / 5Excellent
"Excellent location. Old school luxury."
Stayed at the Grand Hotel just one night; not enough for Oslo. Outstanding service. The hotel lobby is grand but some might say is a bit dated. Breakfast buffet was worth the stay alone! Small but comfortable updated room.
Genuine Expedia guest review
Other trip Oct 8, 2014
A Traveler
US
4.0 / 5Excellent
"Old and decrepid but still awesome"
This is an extremely nice hotel overall. The location staff and food are the best. The rooms are old and small without a view unless you pay a lot for an upgraded room. Initially i was disappointed with the condition but after enjoying the rest of the hotel i was more than pleased overall
Genuine Hotels.com guest review
2 night trip with friends Sep 29, 2014
Michael
US
5.0 / 5Outstanding
Excellent location, fabulous breakfast, comfortable room! Under some construction, was the only thing that knocked it from a full 5 stars!
Genuine Hotels.com guest review
2 night trip Aug 26, 2014
A Traveler
US
4.0 / 5Excellent
"Great location, good hotel."
Hotel is in a great location on KarlJohanns, it can be a little noisy at night due to the bars nearby. The room was comfortable and you can tell it is an older hotel. Can hear the groaning noises from the plumbing when the people used the shower in the room above ours. Also the bathroom is outdated and needs a modern upgrade. The shower is cramped and there is no door to prevent water from soaking your entire bathroom floor. Also there was noticeable mold on the tile grout. The breakfast buffet at the Grand Cafe is included and it is outstanding! Great room and great food. I would stay again and ask to make sure I have a more modern bathroom if possible.
Genuine Hotels.com guest review
2 night trip Aug 17, 2014
GG
US
5.0 / 5Outstanding
"Majestic hotel in the heart of the bustling Oslo"
Loved the grand feel of this hotel. The room for my family of 4 was the most spacious in our 2 weeks across Norway. It was perfect and we did not want to leave. As for being Americans, we loved the breakfast inclusion of fresh made omelets, waffles and pancakes since we had grown sick of traditional Norwegian breads and smorgasbords every other morning. The location is also great - right on Karl Johann street with a great sidewalk café for dining and across the street from a park where you can sit and people watch for hours. Location is also only about a 5 block walk to harbor area which is so beautiful and renovated to be completely modern and with fabulous dining options....very trendy and chic.
Genuine Expedia guest review
Other trip Aug 16, 2014
Lynn
US
2.0 / 5Fair
"Good location / old hotel"
The hotel is old, and not in a charming way, in a run-down sort of way. It could really use some new carpet, a fresh coat of paint, and a more user friendly layout. The bed, on the other hand, was comfortable and the breakfast was fine. The location was great.
Genuine Hotels.com guest review
1 night romance trip Aug 2, 2014
Kat
US
4.0 / 5Excellent
"Central Oslo"
The hotel was a neat place to stay. Loved the location, and proximity to the train station, just a short walk. The hotel was clean and the beds were comfortable. Breakfast was delicious, and lots of variety.
Genuine Hotels.com guest review
1 night business trip Jul 21, 2014
Rick
US
5.0 / 5Outstanding
"Very,very nice hotel in a great location"
The Grand Hotel is an apt description for the hotel. Everything about it was delightful, although it is a little past its prime which actually adds to its charm. The only complaint we had was that we had an inside room the first night which had an unappealing view; we changed rooms for the second night to an outside room, and the view was much better even though the room was a bit noisier. The breakfast was great as was the breakfast/dining room.
Genuine Expedia guest review
Other trip Jul 16, 2014
A Traveler
US
5.0 / 5Outstanding
"A Perfect Ending"
Oslo was the final stop on a fantastic trip through Scandinavia. And our stay at The Grand Hotel was the perfect place to end it. The hotel exuded European charm and efficiency. Even while undergoing renovations, they have managed to do so without any inconvenience to their guests. We had a spotless, newly and tastefully renovated, balcony room facing Karl Johansgate, Oslo's main street. This is a perfect location and walking distance to all of the cities attractions. The help was courteous and efficient with particular kudo's to Thomas who assisted us with luggage, directions and other matters in a professional, warm and friendly manner. He is a gem! The breakfast was lovely as were the meals in other dining areas. I recommend this hotel highly. A wonderful stay!
Genuine Hotels.com guest review
2 night trip Jul 10, 2014
Kellermanns
US
5.0 / 5Outstanding
"Awesome hotel"
This place is great. Staff friendly, building so cool and old, and the location perfect. I loved being right in the center where this hotel is. My only critique is the ac needs to be a bit stronger. It never really felt "cool" which the days we were there the temps hit the low 80s and with lots of walking tours it can get hot.
Genuine Hotels.com guest review
2 night business trip Jul 2, 2014
Karl
US
5.0 / 5Outstanding
"Perfect Location"
The location was perfect and quality of service and breakfast buffet was outstanding!
Genuine Hotels.com guest review
4 night trip Jun 17, 2014
Lilly and Gary Gwilliam
US
4.0 / 5Excellent
"A very nostalgic place to stay!"
The bed was wonderful big room and nice staff! Needs some renovation. Had a cold room but warm bed! Heated floor in bathroom was nice! Pricey.
Genuine Expedia guest review
Other trip Jun 30, 2014
gary
US
4.0 / 5Excellent
"great location"
We enjoyed our first night of our honeymoon at the Grand. Everything was great except the view, we were on the internal side with a view of other people's rooms. Breakfast the next morning was INCREDIBLE! We were blown away by the variety offered. We have enjoyed our stay in beautiful Norway.
Genuine Hotels.com guest review
1 night romance trip May 18, 2014
Jeff & Jada
US
5.0 / 5Outstanding
"Great location!! Rooftop bar is fabulous!"
The staff was very helpful. Room beautiful and large. Quiet. The Concierge was awesome!!
Genuine Expedia guest review
Other trip May 5, 2014
terry
US
5.0 / 5Outstanding
"Great hotel"
Great location. Clean rooms. Excellent breakfast buffet.
Genuine Hotels.com guest review
4 night trip Apr 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Oslo for 2"
Third time to Oslo-2d time at the Grand.What a great hotel right in the middle of the best of Oslo.We had asked for a room with a view when we reserved the room several months ago and they fulfilled our request with a room (604) with a great view. The check-in was flawless and the hotel staff was very helpful and pleasant.Of particular note-we had asked for an early (05:30) wake up to get to the airport. The wake up call to the room occurred on time but also the desk attendant personally came to our room to make sure we were up. Now, that shows the kind of service a 5* hotel provides..If in Oslo again we will stay there.
Genuine Hotels.com guest review
2 night trip Apr 9, 2014
A Traveler
US
5.0 / 5Outstanding
All good. Front desk and Bell hop extremely friendly and helpful.
Genuine Hotels.com guest review
2 night trip Mar 29, 2014
GK
US
5.0 / 5Outstanding
"Great location"
I stayed at the Grand Hotel for 2 nights. This was a spectacular hotel, my room had an incredible view. The hotel staff was very friendly and helpful. The room was quite spacious and nicely furnished. The hotel is located on the main shopping street, close to many restaurants. On my next trip to Oslo, I plan to stay at this hotel again.
Genuine Expedia guest review
Other trip Apr 6, 2014
Griffin
US
3.0 / 5Good
"The Edvard Munch's choice in Oslo"
It's been there a while (Edvard Munch patronized the cafe) and it's been modernized. It's also central. The Fly Busen from Gardermoen airport stops at the back of the hotel and the tram to the Viking Ship Museum (go!) is across the park in front. Like many Norwegian Hotels it's expensive. It is claimed that Munch was inspired to paint "The Scream"in 1893 when he got the bill at the hotel cafe.
Genuine Expedia guest review
Other trip Apr 4, 2014
Vincent
US
5.0 / 5Outstanding
"Beautiful Hotel - Great Location!"
We took the airport express train and walked from the National Theatre stop to the hotel. It was a pleasant walk. The hotel is squarely situated in the middle of a beautiful area - lots of nearby walking attractions such as the National Art Museum. The hotel was clean and lovely. We enjoyed our stay.
Genuine Expedia guest review
Other trip Mar 22, 2014
Jane
US
5.0 / 5Outstanding
"Very comfortable hotel right downtown."
After a breakneck pace of business travel through Europe, I was delighted to be able to spend the weekend here. It was a welcome break from uncomfortably small, no frills business hotels. Favorite things included the heated floors in the bathroom, a neck pillow for the lounging in the tub, and the colorful room furnishings. I would absolutely stay here again.
Genuine Expedia guest review
Other trip Mar 18, 2014
Meredith
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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