All hotels in Las Vegas, Nevada, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here3595 Las Vegas Blvd S, Las Vegas, NV, 89109, United States of America, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 232 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.6
  • Comfort
    4.4
  • Condition
    4.6
  • Neighborhood
    4.7
4.0 / 5Excellent
"great boutique hotel on the strip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
First time stay..... first class facility and all the staff were amazing.... Enjoyed the bar.... workout facility and the room!
Genuine Expedia guest review
Other trip Jan 8, 2015
tex
US
5.0 / 5Outstanding
"You wouldn't believe"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I absolutely loved the decor, but most of all I was impressed with the customer service. Every single employee I had interaction with truly made me feel appreciated. I am in sales/customer service and I even took pointers from them!
Genuine Hotels.com guest review
1 night trip with friends Jan 3, 2015
A Traveler
US
2.0 / 5Fair
"Can't sleep here, too noisy"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    3.0
Service was great, rooms are nicely decorated. The presence of the Drai's nightclub on the top floor resonates loud bass throughout the entire building. We specifically asked about noise at check-in after having read all the reviews about noise problems. Even though our room was on the lowest floor and furthest from the club, it was still noisy until 4am when the club finally stops for the evening.
Genuine Hotels.com guest review
1 night romance trip Jan 2, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel and attentive staff."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I like the location. Just don't expect a super quiet nights sleep if you are on the 8th, 7th or 6th floors. The bass from the rooftop club speakers will rattle your teeth.
Genuine Expedia guest review
Other trip Jan 5, 2015
A Traveler
US
3.0 / 5Good
"Don't stay here if you need a good night sleep"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
Forget about getting any sleep between the hours of 10-2am due to the noise from the rooftop bar. The music was so loud it woke me up every night.
Genuine Hotels.com guest review
5 night family trip Dec 24, 2014
A Traveler
US
5.0 / 5Outstanding
"great service!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
amaizing service. Gia at consierge was extremely helpful.
Genuine Hotels.com guest review
1 night family trip Dec 30, 2014
jose
US
4.0 / 5Excellent
"Great casino/hotel... but loud under the club"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great boutique hotel/casino on the strip. Funky sexy design, newly renovated. Cool scene, great food, and AMAZING service... But, everyone is correct about the club noise. We were 3 floors down from it (on 5) and our room was thumping and rattling until 4. Fine if you're out partying past 4 of course, but forget about an early restful night if you need one and you get stuck under the club when it's open. They moved us farther down the hall and it was fine though. So, if you aren't there to party, then make sure you ask for a quiet room.
Genuine Hotels.com guest review
2 night romance trip Dec 28, 2014
Mark
US
5.0 / 5Outstanding
"The only hotel worth staying in while in Las Vegas"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The only hotel worth staying in while in Las Vegas, The staff remember your name while staying at the hotel, the rooms are excellent, comfortable beds, Spacious rooms, the mirror in the room will give you a surprise - great for a romantic weekend away.
Genuine Expedia guest review
Other trip Jan 4, 2015
Darren
US
5.0 / 5Outstanding
"Cromwell"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Whoever is in charge truly understands customer service. All staff beyond exceptional does not matter if bar tender or security all 10 out of 10 for service. Only minus rooms are a little small and ours was no view from the small window.
Genuine Expedia guest review
Other trip Jan 4, 2015
Frank
US
5.0 / 5Outstanding
"Convenient location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff are friendly and helpful. Pleasant experience for our 2 night stay.
Genuine Expedia guest review
Other trip Jan 3, 2015
Ashley
US
5.0 / 5Outstanding
"Great hotel in the middle of the Strip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I enjoyed the location, hotel ambience and the staff. Great hotel.
Genuine Expedia guest review
Other trip Jan 1, 2015
Alice
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
A beautiful hotel and the rooms were fantastic. The staff was professional and went out the way to make us comfortable.
Genuine Expedia guest review
Other trip Dec 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Impeccable!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hip & tastefully designed. The entire staff was professional and abundantly helpful in dealing with our various requests. Being a boutique hotel, the size was not only manageable, but welcome compared to the endless maze of other casino resorts. Plus, it's right in the heart of the Vegas Strip, so heading back to the room was quick and easy.
Genuine Hotels.com guest review
3 night trip Dec 23, 2014
JD
US
5.0 / 5Outstanding
"Location. For couples."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Strategic location if you don't plan on driving; in the middle of major resorts. Excellent choice for couples. Being a smaller hotel means you don't have to "walk to Canada" to get from car to your room. From 5th floor, noise from music and hallway can be disturbing.
Genuine Hotels.com guest review
1 night family trip Dec 27, 2014
H
US
5.0 / 5Outstanding
"Short stop"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed for one night and it was great the service the people the club had a great time!!!
Genuine Expedia guest review
Other trip Dec 30, 2014
hugh
US
5.0 / 5Outstanding
"It was amazing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everyone was nice, Valey needs to bring cars with heat on in the winter and AC in the summer.
Genuine Expedia guest review
Other trip Dec 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel especially for couples"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great check-in and helpful staff. Head of security was very helpful in helping us retrieve a bag that was left behind in a taxi. Decor was very fitting and flattering for the french-boutique style. Small and navigable casino...less overwhelming than some of the larger casinos on the strip; Drai's nightclub inside the hotel was extremely packed. Access to Drai's as hotel guest helped to bypass the long wait which was a definite perk. Drai's was fun but dance floor was too crowded to actually dance, so I was glad that we did not have to wait or pay to get in since we were hotel guests. It would be nice if they had pool and spa services or agreements with other hotels, but we didn't miss it this time. I plan to stay again.
Genuine Expedia guest review
Other trip Dec 29, 2014
Lawgirl
US
5.0 / 5Outstanding
"Great Stay at the Cromwell"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Staff was very good, very service focused,friendly,professional. Much better than the other 5 star hotels on the strip. Particularly liked the coffee bar at the elevator.
Genuine Hotels.com guest review
1 night romance trip Dec 25, 2014
John
US
1.0 / 5Poor
"Room is so bad view."
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel is good My room is bad , there is a wall on the front window. I,ll never advise to stay on the hotel
Genuine Expedia guest review
Other trip Dec 27, 2014
yk
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It is brand new hotel and rooms and the casino are great. The interior is incredible with great hotel staff. Right in middle of the strip and with the view of bellagio fountain this made the trip a real good experience.
Genuine Expedia guest review
Other trip Dec 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Great staff. EVERYBODY very friendly."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel is very new. All staff was very pleasant and very nice. Entire facility was clean and neat. Restaurant was excellent. Bars & lounges were great & nice place to relax and spend some time. Night club was very entertaining. Will definitely be back soon.
Genuine Expedia guest review
Other trip Dec 24, 2014
rick
US
5.0 / 5Outstanding
"Great location. Smack center of the strip."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Would definitely stay here again. Perfect location on strip. You can easily get in and out of hotel. Super clean and stylish rooms.
Genuine Expedia guest review
Other trip Dec 23, 2014
central coast
US
5.0 / 5Outstanding
"Great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great
Genuine Hotels.com guest review
3 night romance trip Dec 18, 2014
JAMES T
US
5.0 / 5Outstanding
"Great Hotel they really make you feel special"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We really enjoyed this hotel and would definitely stay again. They have a lot of complimentary things which was really nice and the rooms were great, very comfortable..
Genuine Expedia guest review
Other trip Dec 22, 2014
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Couldn't sleep the Rome is very noisy because the night club on the top
Genuine Expedia guest review
Other trip Dec 22, 2014
A Traveler
US
3.0 / 5Good
"Business Trip"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Was there on business......This will be my last stay on the strip.....Vegas was an exciting place to visit but with the Current way things are in US I will not pay 5.50 for a coke and be rude to by Latin Americans that run all the casinos. The Owners will be harvesting these business from know on it looks like.
Genuine Expedia guest review
Other trip Dec 21, 2014
Robert
US
5.0 / 5Outstanding
"Accommodating Staff, Beautiful new hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staying at the Cromwell for a long weekend with my fiance was a great experience! The staff was very kind and the 24 hour concierge was always eager to please. The hotel had nice touches like waters left during the turndown service and quality toiletries. These little things did not go unnoticed or unappreciated.
Genuine Expedia guest review
Other trip Dec 16, 2014
Vegas Visitor
US
4.0 / 5Excellent
"Our hotel stay during the Rodeo Finals"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We had a great experience staying at the Cromwell, the staff was so friendly. We especially loved the way the staff checked everyone's room keys before entering the elevators. This made us feel safe during our stay. They had a very nice house car to take us to our shopping destination. I will definitely be staying at the Cromwell in the future.
Genuine Expedia guest review
Response by The Cromwell
Thank you Diane for your review. We are delighted you enjoyed your stay and experienced so much of what The Cromwell has to offer. We appreciate you recognizing our amazing staff and look forward to welcoming you again soon!
Other trip Dec 11, 2014
Diane
US
4.0 / 5Excellent
"Located at the heart of strip."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Staff was gentle and room was clean. Window of the room was too narrow. That might affect your experience. Giving you heads up:)
Genuine Expedia guest review
Response by The Cromwell
Thank you Erhan for your review. We appreciate your feedback and we are delighted you enjoyed your stay. Please consider staying with us again on your next visit to Las Vegas.
Other trip Dec 7, 2014
Erhan
US
2.0 / 5Fair
"Disappointing at best"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    4.0
For what was presented as an upscale hotel/casino, the Cromwell was disappointing. The retrofit room was fitted out nicely but was small. The bathroom left much to be desired. The window of the room overlooked the parking ramp, most rooms on that side of the hotel had the same view, and really required the curtain to stay closed. Worst was the hotel has one restaurant, Giada's . The food at lunch was very good and fairly priced but when we tried to have a breakfast meeting there the next day, we learned the restaurant does not start serving breakfast until 9 am.that would just be stupid if there was another place in the hotel to sit down and have breakfast. There isn't , and that is just not acceptable. The staff is excellent: courteous, friendly and helpful. They deserve a better property to work in.
Genuine Hotels.com guest review
1 night business trip Dec 2, 2014
Steven
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel..very convinient to everything ..no waiting when we checked in..very clean rooms and comfortable beds. They really care for their guest in every way possible. They also have valey complimentary parking for their hotel guest. The hotel had everything that we needed..small casino and club also. It was a great stay overall.
Genuine Expedia guest review
Response by The Cromwell
Thank you for your review. We truly appreciate you taking the time to recognize our wonderful team! They work so hard to make sure our guests have a great time and enjoy their visit. We look forward to welcoming you back again very soon!
Other trip Dec 4, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel, super staf, rooms are a little noisy."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
The staff was amazing, the hotel was beautiful. The hotel is small, but right in the middle of everything. I liked that. It's a hotel for the younger crowd for sure. Only issues was room noise. If you are facing the street you can hear cars and people 24 hours a day. Also, if your room is located underneath the night club on the roof, you can hear music pounding till 4am in the morning. I said something the next morning and they moved us as soon as another room opened up. I would ask for a room facing away from the strip next time. I had also reserved a king bed room, but they didn't have any king bed rooms available. But the staff and hotel was so nice I forgot about that quickly.
Genuine Hotels.com guest review
2 night romance trip Nov 22, 2014
Angela
US
4.0 / 5Excellent
"Great place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
Room was very hot and couldn't sleep even with the A/C all the way down but everything else was great.
Genuine Hotels.com guest review
1 night romance trip Dec 1, 2014
Matt
US
3.0 / 5Good
"Cromwell"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel, staff was nice. They put us on the 8th floor. You would think that when building a night club on the upper floors, that they would have thought about sound insulation. We went to bed about midnight and the nightclub pounded away till the wee hours of the morning. Our room felt like it was in the middle of the night club. Thumping and rumbling. if we go back I will request a lower floor.
Genuine Expedia guest review
Response by The Cromwell
Thank you for taking the time to share your recent experience at The Cromwell. You have our sincerest apologies for the disturbance due to the noise from the nightclub. We hope you will consider staying with us again in the near future, as we would relish the opportunity to serve you better.
Other trip Nov 30, 2014
A Traveler
US
2.0 / 5Fair
"so bad"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
they didn't clean the glasses that we used last night, and didn't take away the paper cup we used. and we forgot our cell phone battery in the room, they didn't help us to get it back.
Genuine Expedia guest review
Other trip Nov 27, 2014
claudia
US
5.0 / 5Outstanding
"Great Service!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice location, small but great service hotel! Giada's restaurant was delicious food and more great service. It's nice to have a coffee and tea bar for guests, and it was good coffee too. Conveniently located on a corner next to other nice hotels if you want to take a walk, great shopping as well.
Genuine Expedia guest review
Response by The Cromwell
Thank you for your review. We appreciate you sharing the details of your stay at The Cromwell and pointing out some of our greatest qualities. Having you as our guest was an absolute pleasure and you are welcome back anytime!
Other trip Nov 23, 2014
A Traveler
US
5.0 / 5Outstanding
"There for business want to go back for fun!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hotel was darling! No parking and valet seemed to take awhile. Overall great place to stay. I would definitely go back.
Genuine Hotels.com guest review
2 night business trip Nov 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Highly recommended!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My husband and I stayed at the Cromwell for the first time, but is not going to be our last, as long as the hotel keeps the excellent customer service, cleanliness e.c.t. Lovely, chic hotel!! The Bound bar serves unique stylish drinks, but a little pricy. We enjoyed our cocktails very much! Giada's restaurant is superb! I would advise to have at least one meal there, breakfast is amazing! Our room was just a Deluxe. We loved the decor, and mostly the comfy bed and linens. We were pleasantly surprised to find a small but REAL window in the bathroom. We like our fresh natural air, we haven't been in another Las Vegas hotel that had one. Perhaps there are others. The friendly and PERSONAL customer service was a welcome new experience. We travel to Las Vegas often, mostly for real estate matters and we have stayed just about everywhere! For us The Cromwell was most satisfying and we will book with them again!
Genuine Expedia guest review
Response by The Cromwell
First and foremost Christina, thank you for recognizing our amazing staff. We truly appreciate you taking the time to recognize our wonderful team! They work so hard to make sure our guests have a great time and enjoy their visit. We couldn't be happier that you loved your stay and hope to see you back very soon!
Other trip Nov 20, 2014
Christina
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice staff the hotel was very clean. Was there for my birthday and everything was perfect club is awesome ! Recommend this hotel.
Genuine Expedia guest review
Response by The Cromwell
Happy Birthday! What are great way to get your birthday started! We are delighted you enjoyed your stay and time spent at Drai's. We hope to see next year, let's make this an annual trip!
Other trip Nov 20, 2014
A Traveler
US
2.0 / 5Fair
"It was a bad experience from beginning to end."
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Room furniture rattles with the music from the disco on the top floor (they tell you that you may hear the bass from the music which is an understatement). Rooms where cleanned only every other day, house keeping crew would be talking very loudly and laughing out loud (personal conversations or on cell phones) in front of our room at 8:00am or would hide in gests bathrooms to talk on the phone. Out of 6 nights we had to request for our room to be clean at least 4 times and one time, after requesting for the room to be clean at 4 PM we got back at 7 PM and it was still not clean. Windows are not noise proof and you can hear every single car going by on the street below, even on the fifth floor. There is no breakfast facility in the hotel. At the check in we requested for a reservation at the restaurant for dinner which was ignored, we went back two days later to find out that we were not on the list. At checkout we were charged a daily "resort fee" to cover the hotel amenities, the only problem is, the hotel does not have any....I have been going to Vegas for the past 20 years and have never had such terrible experience, I will never go back to this hotel.....read the reviews on Trip Advisor, you will find the exact same complaints. THIS IS NOT A 4.5 STARS HOTEL...cheap furniture and a makeover does not make a hotel a 4 star hotel....service and quality does.
Genuine Expedia guest review
Other trip Nov 20, 2014
Luiz
US
3.0 / 5Good
"Great hotel! Just 1 thing missing for us"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great staff. Great overall. Except our view was of the side of a building. We stayed one night in Vegas. It was our first time, and though we were just passing through we wanted a little more vegas view. We wanted to sit in our room and drink some wine.... Well it came down to us going out in the freezing cold to see the view. If you're not worried about the view, it's an excellent hotel. I had no complaints besides the view. I did request a high floor and unfortunately did not get that. If you have me rate anything and everything else about the Cromwell, it'd be 5s straight across. Valet, front desk, free arrival drinks, casino, EXCELLENT rooms which great design and comfort!, and perfect location!
Genuine Expedia guest review
Response by The Cromwell
Thank you Cherish for your review. We are thrilled you loved our staff and your stay so much. We were sorry to read about the disappointment with your view and in the future, let us know, we would be happy to see what can be done. We look forward to your next visit and the chance to really WOW you both!
Other trip Nov 20, 2014
cherish
US
4.0 / 5Excellent
"Great view. Noisy room."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Great view of Bellagio fountains. It does not face the strip but you still get a great view of the strip from the Luxury rooms. Room is very noisy. Lots of outside noise as well as hallway noise. Asked for earplugs after 2 nights. Rooms were great and staff was excellent. Would stay here again but definitely would ask for earplugs on arrival.
Genuine Expedia guest review
Response by The Cromwell
Thank you for your review. We apologize for the street noise that you experienced, please know that we are working on fixing those issues right away. We are delighted to read that overall you enjoyed your stay and your rooms amazing view.. We look forward to welcoming you back again very soon!
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
"Las Vegas Boutique......"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The Cromwell - - - a Boutique Hotel in Las Vegas: 1. Location is great, at the center of the strip 2. Staff is most professional and courteous 3. Sensual and provocative, from the alluring floor to ceiling art photographs in the elevators to the bedroom decor and the surprising 2-way shower mirror 4. Rooms are small and cozy, but the door awkwardly opens right into the bed, not much privacy there. 5. Rooftop pool highly promoted, but despite our 3 day stay, 70 degree weather, and several requests for my wife and I to enjoy an afternoon beverage poolside we were repeatedly denied access
Genuine Expedia guest review
Response by The Cromwell
Thank you Michael! It’s wonderful to learn about all the great aspects of your stay. We apologize that the pool was closed during your visit, but would love to have you back during the summer months to enjoy it. We look forward to welcoming you back again soon.
Other trip Nov 20, 2014
Michael
US
2.0 / 5Fair
"noise and dirty room"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    3.0
Way too noisy, the room looked ok until I dropped something. I wanted to puke when I looked under the couch..... gross! I liked the day time atmosphere but would not stay agai due to the noises and dirty rroom.
Genuine Hotels.com guest review
3 night business trip Nov 10, 2014
Jared
US
3.0 / 5Good
"The Cromwell, a boutique hotel in Vegas ¿!?¡"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Don't get me wrong the hotel is pretty nice, everything seems new, and the deco is great. The good side is that it´s on the Strip, and you only have to walk a few meters from the street to actually enter the Rooms elevator. We came here for our last night from 3 previous at the Wynn, as a result our impression is that the hotel is very small compared to the sumptuous Vegas hotel/monsters, if this is your thing (boutique/smalls hotels), which I can understand why some one will go to Vegas if boutique hotels is their thing, then The Cromwell could work for you. If not, stay away. It may also work for someone who likes to walk around the Strip all day and not enjoy their own hotel, because I think the rooms of the Cromwell are as near to street as possible. Our room faced the street and the Ballys hotel, which made the room pretty noise specially at first thing in the morning when a truck (I think it was the Trash Truck) parked right outside our room, other than that the noise was pretty bearable. If Vegas is not a place for Kids, bringing your kids to this hotel will make it even worst.
Genuine Expedia guest review
Other trip Nov 15, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel- great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Was excited to try out the Cromwell! Nicely remodeled hotel with friendly staff and comfortable room. My only negative feedback is the bathroom. The bathroom is only separated from the room with a sliding barn style door with no lock; not too private when sharing room. Also, the shower was nice except there is nothing stopping the water from leaving the shower area; be careful not to flood the room!
Genuine Expedia guest review
Other trip Nov 15, 2014
Dave
US
5.0 / 5Outstanding
"Cromwell"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Cromwell is a beautiful, new hotel in a great location on the strip. My only comment is that the hotel managers need to stay in room 727 on a Saturday. The club is right above this room an the music is so loud that it vibrates the entire room. Although its a great room if you like to have your own private dance party or stay out until after 4am.
Genuine Hotels.com guest review
3 night trip with friends Nov 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Cromwell rebirth"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very pleasantly surprised. I have stayed in this building many times through many evolutions. This rebirth is by far the best.
Genuine Hotels.com guest review
2 night family trip Oct 28, 2014
John
US
4.0 / 5Excellent
"trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful room and friendly staff. Hotel needs to address noise from DRais. It was annoying and hard to fall asleep. I also hope they bring back the morning buffet.
Genuine Hotels.com guest review
2 night trip with friends Oct 14, 2014
A Traveler
US
4.0 / 5Excellent
"Great hotel in the middle of everything."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed here 4 nights when my conference was at a more expensive neighboring hotel.
Genuine Expedia guest review
Other trip Oct 17, 2014
MacDee
US
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