Super 8 Amarillo West - Amarillo

This guest did not leave a comment.

Genuine Hotels.com guest review

Room was smoke free, but the halls were not. The pool was GREEN.

Genuine Hotels.com guest review

No elevator to the second floor but they have luggage carts? When I was coming in the front desk clerk basically mocked me using the luggage cart and being on the second floor. The smoke in the hallway was not evident but the smell was strong. Thankfully the second floor was smell free. The room is great for the price, a single that is basically a suite, […] a little tight in places but no complaints about the room. The bathroom door hangs badly on the tile floors in the bath and the vent fan is very noisy and broken. There were no tissues in the room at allergy season. The worst part was the pool, I was looking forward to a little swimming since it was indoor, however, I have a thing about swimming in a green water pool that goes murky at about the first step into the water. When I walked by and they were doing maintenance around the hotel in the pool area, they seemed to not notice or care about the pool water situation. Read more

Genuine Hotels.com guest review

The room was nice and clean, however, most of the staff did not speak very good English and therefor difficult to work with. The breakfast was very slow and, for the most part, cold.

Genuine Hotels.com guest review

considering the change that had to be made due to weather conditions that week and short notice, the staff was more than helpful. This is the third time that I have had to change plans when staying with Super 8 and they have been very helpful.

Genuine Hotels.com guest review

We were less than satisfied with our stay here. We are not picky but when we got there at 10:00 we found dirty sheets that we had to change ourselves. The front desk woman was on the phone the whole time and didn't even put it down when we came to inform her of our room, ask for new towels or any other questions we had. I wouldn't recommend staying […] here if you want a clean bed or good service. Read more

Genuine Hotels.com guest review

First I will say the room itself was good. Bathroom shows wear and tear and visible signs of leaks left unattended. My main complaint was that we were a family of 5 and the room when we arrived was not stocked with adequate supplies. I had to ask for pillows for the fold out, told they were in a drawer in room, they were not, went back twice to look, […] and finally received 2 from front desk. Also only a half roll of toilet paper avail. and had to ask for more, front desk person gave only 1 until we asked for 2. We are 5 people, 1 roll is not going to last a full day,especially since there were no kleenex available so toilt paper was fulfilling double duty. Breakfast was a joke!!!! Not like any continental breakfast I had ever seen, seriously lacking! My final note would have to be about the inside pool. In the winter, an indoor pool is a real draw to people to stay that are bringing children. The pool was "GREEN". I would not have put my dogs in that pool, much less my grandchildren. I value their health more than that. If they are going to have a GREEN algae filled pool, don't advertise the one online that looks pristine and inviting. I guess my overall comment would include the "STINGINESS" of the hotel which would pertain to room supplies, breakfast choices and overall hotel staff. I have stayed at other Super 8 hotels, but this one will not be on my list for my next trip to Amarillo Texas. Read more

Genuine Hotels.com guest review

There was not an elevator for customers to use. The indoor pool was GREEN. While the heater in the room worked, it was not plugged in when we arrived & the night temps were in the teens. We've stayed in this hotel previously & had a much better stay then. We will not have this hotel on our list for future stays after this most recent visit.

Genuine Hotels.com guest review

Nice area off the freeway. Hotel seemed to be fairly new.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Knowledge of front desk staff. Quality of room. Ease of access from expressway

Genuine Hotels.com guest review

Super 8 was convenient but the rooms are in bad need of carpet, drapes, and the TV was about 20 years old.

Genuine Hotels.com guest review

very nice staff

Genuine Hotels.com guest review

As an up front reference, we have stayed at this motel several times over the last several years. We live near Austin and routinely spend the night in Amarillo on our way to Ft. Collins, CO to visit our daughter and family. In my opinion, this is definitely a cut above other Super 8 Motels. The management is exceptional. I have to say, my wife and I […] are not picky and this motel is not equal to a Hyatt, but neither is the price. If you are looking for a clean comfortable sleeping quarters which happen to have various eating places within walking distance, then you need to check out this Super 8. I believe that Ricky, the manager, goes out of his way to provide a very good FULL breakfast. Now, it's not like momma fixes it, but then it is NOT just a continental breakfast of a bagel and orange juice either. If you go away hungry, it is your own fault. The only negative I can think of is NO elevator. It is only a two story building, but if you need assistance with stairs, you might ask Ricky for a first floor room. Read more

Genuine Expedia guest review

I would give it this hotel a neutral rating except for condition. They really need to get that exterior fire exit door fixed instead of having guests traverse 60 yards down a corridor if an emergency came up.

Genuine Expedia guest review

There was no elevator in the hotel. This was not stated in the hotel information. Our room was on the 2nd floor so luggage had to be carried up the stairs. The a/c unit in the room was not on when we arrived. That was just the beginning. Of the six lamps in the room only three had light bulbs. The bedside light had the plug cut off. The worst thing […] was the filthy tiolet. There was at least a one inch black ring of mold, mldew or worse around the toilet bowl. Housekeeping was gone for the day! A trip to get bowl cleaner, toilet brush, and an extension cord so that we could have light to read in bed. We were out most of the next day and returned to find that housekeeping had turned off the a/c. It was 103 outside. Read more

Genuine Hotels.com guest review

For the price and a one-night stay this hotel is okay. THe hotel could use some upgrades but it is cheap. There were two problems with the hotel. One: the room key maker was not working so you had to have the front desk open your door every time you left. I was not comfortable with this because she did not verify anything just opened whatever door you […] asked her too. The issue was resolved the next day, but we checked out. Second: the breakfast buffet was maintained by the hovering day time clerk, which was very disturbing and uncomfortable. It felt like the Seinfeld "Soup Nazi" was reborn. He was so busy hovering and telling people how to do this and where to put that, that he forgot about his front desk duties. We will not visit this place again but for the price and one night it is a fair deal. Read more

Genuine Expedia guest review

We had a great stay, The staff was very friendly. The breakfast area was constantly checked by the staff. Freshness and cleanliness were important to them. Appreciated their friendliness during our extended stay. The surrounding area was commercial not a problem. Several food establishments nearby for meals. Easy on and off the main roads

Genuine Hotels.com guest review

The room was clean, roomy and had everything. A coffee maker, refrigator, and microwave. I really enjoyed staying there. Only down side was hard to get to from interstate and I due to construction, hard to get back into the interstatw.interstate. They don't allow pets, but, since I booked through hotels.com allowed my poodle to stay.

Genuine Hotels.com guest review

I had to be up there for surgery. The day if after I was released we went back to the hotel. The guy working the desk helped me get to my room, even carried everything I had in my hands for me. He was very nice. He went as far as helping me into the bed and covering me. My mother and 4 very young children were with me as well. He and his other staff […] that were working kept checking in with my mother to make sure I was ok. Anything we needed they gave to us. Other than having to go through surgery. It was a very warm and welcoming place to call home for a few days while I recovered. My children enjoyed the inside pool. As for the breakfast it was fairly decent with juice and milk. They had cereal, waffles you could make yourself. Bagels, breakfast rolls, and pleasant surroundings. There was a sign saying no food to leave the breakfast area. But everywhere you go there are going to be rules. The staff were nice and very pleasant to deal with. Read more

Genuine Hotels.com guest review

Overall it was a nice room but the wifi didn't work like it should have and the bed was a little hard to sleep on, but it was quiet and had no trouble with the room besides no wifi.

Genuine Hotels.com guest review

Very friendly. Not a luxury hotel but very clean and comfortable for just an overnight stay. Good accommodations for the money.

Genuine Hotels.com guest review

You get a suite for the price of a regular room. That is very nice.

Genuine Expedia guest review

Room was clean and nice sized.

Genuine Hotels.com guest review

Somewhat a shady type of business if the night manager charges $20 extra and the morning manager charges $10 for upgrading from king to queen. Frugal breakfast and must be there exactly between the hours, or everything is put up without regard of customers needs.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Nice hotel, friendly staff, room was fancier than I expected. Not far from several good restraunts. If I was staying at Amarillo again I will be staying at this Super 8.

Genuine Hotels.com guest review

this hotel, like a lot of cheap ones in TX was out by the highway. but it was easy to get to and really cheap. the staff was bit loud for my taste, no idea why people need to yell into their phones. my comforter had a few cigarette burns in it. and the tub did fill w/ water during my shower which is a super big pet peeve of mine. other than that - […] it's fine for one night. I really can't complain too much. the web connection was good and the room was spacious. go for it if you're just staying for a night. don't make a vaca out of this place. it's in a tired part of town along i-40. good luck Read more

Genuine Expedia guest review

Hotel was very clean, quiet and the staff were very helpful.

Genuine Expedia guest review

Good value. Clean. Breakfast a little sparse, but ok. Friendly desk staff. Pool was clean and warm.

Genuine Hotels.com guest review

The room was great and comortable. The only issue was it seemed to be in a not as good part of town; our window had a good view of the strip club next door. Other than that it was wonderful.

Genuine Expedia guest review

so so hotel , not worth the price

Genuine Hotels.com guest review

After reading the reviews, we knew going into it that it wasn't going to be the most impressive place, but decided to go with it because of price, the extra sitting area in each room, and that the rooms were clean, all lived up to our expectations. However, another family in our group decided, last minute, to stay at this hotel to be closer to us. […] I found out later that they were only given one room key, which seemed odd to me. I don't think I've ever had a 2 queen room and not received two room keys. Anyway, this same family told me that in the middle of the night, someone used a key to open their door and would have come in if the inside latch hadn't been locked. When reported to the front desk the next morning at checkout, they were told it wasn't the hotel's fault. They did very little to comfort or apologize for the lack of security. That evening, another member of our group went to get towels (they had placed the used ones in the hallway and left the "Do not disturb" sign out and thus did not get replacement towels) and overheard another couple complaining of the same incident happening to them (one key and someone trying to enter their room) to which they were told the same thing as before. When requesting the extra towels and explaining what happened, again, they denied it being their fault and seemed reluctant to give them towels. Regardless of whose fault it was, there should have been better customer service. I won't be staying here again. Read more

Genuine Expedia guest review

This hotel was in a good spot just off of the main interstate. The room was very comfortable and much bigger than we expected. It served it's it's purpose very well. The only thing that might have been better would have been if there had been a swimming pool outside (they have an inside pool).

Genuine Expedia guest review

the room was very clean. comfortable bed. good breakfast, eggs & sausage, biscuits & gravy.

Genuine Hotels.com guest review

There were curry odors often. We had only one kleenex. The location was busy and somewhat low on the security scale. The computer didn't work properly.

Genuine Hotels.com guest review

Our stay was anything but pleasant. We stayed in Amarillo at the end of June and it was ridiculously hot. The air conditioner in our room did not work and the small fridge did not work. We gave the a/c ample time to cool our room down and when it was obvious that it wasn't going to do the job, we requested a new room. The hotel staff did eventually […] allowed us to switch rooms. The a/c worked better in the 2nd room, but still not as well as I would have liked. The small fridge did work in the 2nd room as well. We opted to stay at this particular Super 8 because of the price and the location. You get what you pay for and I would recommend paying a little extra and staying in a different hotel. Read more

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

We had a group of 21 people traveling through Amarillo, Tx. We choose this hotel due to the great reviews. Once we arrived the customer service was horrible. We had reserved 5 rooms. It took us well over 25 minutes to check in. They kept trying to charge us for additional item/people. The papers that I signed had someone elses address on it and a different […] credit card number on each one (none of which were mine). Thankfully the rooms were really nice and large. Especially for the price. I hesitate to say wether or not we would stay at this hotel again. Due to such poor customer service. Read more

Genuine Expedia guest review

We chose this motel because of ratings; however, it was not as good as expected. The building and rooms are old and shabby, worn by use and age. Motel staff was friendly and helpful, but cleaning personnel turned off HVAC and lighting, leaving the room uncomfortable on return. The neighborhood was extremely poor. The exterior door at the end of the […] corridor away from the desk was never locked, and lock was probably inoperative. Feeling of security was not there. It was convenient to our destination, but did not provide enough to return, even if next stay is more inconvenient. Read more

Genuine Expedia guest review

This location was close to I-40 and had a friendly staff. The parking lot was well lit at night. The site and the rooms were spotlessly clean. The room had a large sitting area, comfortable bed, microwave, fridge, bar sink and free WiFi. The furniture and amenities are dated and there is no elevator to the second floor. Restaurants are across the s […] treet. Read more

Genuine Expedia guest review

The hotel was very clean and the staff was friendly. The breakfast was great for a continental breakfast. The staff kept things well organized and clean. I would highly recommend this hotel.

Genuine Hotels.com guest review

The stay at this hotel was not pleasurable, nor what I expected. The room was not ready when we got there at 3:00, so we had to wait an hour to check in. Before I booked our room on line, I verified there was a hot breakfast. Always make sure that you clarify "hot" breakfast. At this hotel, it was a waffel, sausage & eggs that were cut into rectangles, […] I had to ask what they were, microwave biscutes, and water gravy. I was informed that nothing could be taken from the breakfast area to the room, so my husband did not get to eat because he was waiting in the room. They would only make 1 pot of coffee at a time, then they waited over 20 minutes to make a pot after I requested coffee. When we opened the curtains in the room we discovered that our window was broken! It had window glazing over the crack. The sunlight revealed just how filthy the room was. There was dust, thick dust, covering the lamps by the bed, and the sitting area. When we turned the TV so we could watch it from a different angle, there was so much dust under it that we thought the table was a different color, but it was dust. I was so embarrased when our guests came to our room because of the filth. I ended up cleaning the room before they came back the next day. Housekeeping did not even give us fresh towles, and there were only 2 in the room. It was a very disappointing stay. Read more

Genuine Hotels.com guest review

Very friendly staff. It's a good value for the price. Can't go wrong with this one.

Genuine Hotels.com guest review

No complaints.

Genuine Expedia guest review

The room we stayed had no tissue, the bathroom stunk, the beds were not comfortable, the lady was on the phone everytime I saw her and made me wait when I wanted to ask a question (clearly a personal call.) There was no elevator, I guess the only nice thing I can say is it had a bed. Wouldn't recommend I will be coming through Amarillo again and I will […] not be going near this hotel. Read more

Genuine Hotels.com guest review

The room was big and spaceous, very clean. The staff was nice and acomadating to your needs. There was plenty of eating places around. Red Lobster is within walking distance. I will most diffentanly return when passing through Amarillo.

Genuine Expedia guest review

My husband and I stayed here on our way to and from Vegas, in March. It is located just off the interstate. The ppl at the desk were nice, but a bit hard to understand. If you are just looking for a place to stay for a night, this is the place. I will say the rooms that we stayed in were big. The rooms had a fridge and a microwave, which was nice.

Genuine Expedia guest review

The room was a good size and clean enough although there had been some water damage to the ceiling. The location is very convenient off I-40. The negative for us was arriving at breakfast at 9:05 on a Sunday morning and finding that they closed at 9:00 and then the manager was being very grumpy with a guest who wanted to take a plate of food with her. […] We checked out and went to Dennys. Read more

Genuine Expedia guest review

Traveling to CA on Interstate 40. Nice, clean, and quiet also easy place to locate. Efficient personnel at the front desk.

Genuine Expedia guest review