Wild Palms Hotel, a Joie de Vivre Boutique Hotel - Sunnyvale 37.35217, -122.01338

Through some kind of mistake the hotel directly charged my credit card $29 for long distance calls I never made. The front desk told me that there was a snafu in their billing system and that this happened to a lot of guests. They also said that they can't issue a refund, the only person who is allowed to do that is their manager, who was never reachable and never called back either. At my 2nd time at the front desk they told me that their manager is out sick and that it's really no big deal that they charged my credit card. The girl was really quite rude. I finally reached the manager a few days later and hopefully get a refund. Nothing wrong with the hotel itself, just pretty bad customer service.

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I really like this boutique hotle. Lovely entrance which had alot of charm. Rooms were very nice and bed comfortable. Breakfast was good. Coffee was available in paper cups (not styrofoam) and real cream. Could not have been nicer.

Free WiFi is always a good thing. Breakfast wasn't very good compared to similar hotels. No elevators! I did not enjoy lugging my family's bags up and down the stairs. Wolfe Road side of the hotel is a little noisy. $0.75 Room-to-room phone charge?? That is so last century! Taking all into account, you cannot beat the price for the location and the general comfort of the hotel.

My sleep number bed wasn't functioning properly, but it was a good stay anyway.

Everything about the hotel itself exceeded my expectations for what I paid. However, the traffic was very noisy from my corner room on the second floor, and the bed was too soft and sinking in the middle.

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It's a very comfortable hotel. The beds are dreamy. The room was very clean. They could use some good touch-up painting in the common areas. Temper your expectations about breakfast, too.

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This is our second time at Wild Palms. A real value for the money. Book early and you will save even more money. The location is convenient to Silicon Valley business sites and not far from Great America Amusement Park. The breakfast is real - not just hard rolls and juice. They have scrambled eggs, sausages, fruit, cereal, juices, coffee, and tea. The rooms have always been clean and pleasant, the WiFi worked okay for us. We recommend the Wild Palms to everyone.

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A little noisy - you are right off the El Camino and Wolfe. Lots of traffic.

The hotel was well decorated, fun, and friendly atmosphere the staff was helpful and polite. Great hotel.

Decor is very cute, but walls are thin and towels are small. More than adequate especially considering the price.

I was on the first floor and the traffic outside was deafeninig!

BUT possibly needs to be updated...Carpet yucky. I was on the first floor and there were blinds and as I stepped out of the shower I felt I could be seen from outdoors...

This was a great value for the price we paid. The decor of this refurbished hotel was delightful and imaginative. The breakfast buffet was more than we ever expected.

This was a very cute hotel and just couldn't beat the price! Very affordable. Stay was extremely comfortable with updated amenities. The only downside I will mention is that the room have thin walls. We could hear the running water through our walls when someone turned on the shower or sinks. Having said that, I would definitely stay there again.

Fake remodel. Room was mostly all original old Sunnyvale. Not same room I signed up for. No Flat Screen. I say bail on this one my friend.

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Cheap but not the usual Hotel Joie De Vivre. I have stayed in other locations under this brand and was very happy with the quality. This location seemed like an old ghetto hotel was purchased and remodleled by the chain. The mattresses were still cheap and the hotel seemed wrapped up in a new dressing but still had the feel of an older and less formal hotel. I now understand why it was so cheap! Even the sign looked hand painted and was difficult to read and find. Not the best option if you are staying because of the hotel brand, but if you are looking for a cheaper hotel this may be perfect for your requirements.

Someone complained about the Internet speed. Here is what I found: 1346kbps download & 398kbps upload. Reasonable for WiFi at a hotel. Room was better than expected. Quiet neighborhood, Everything is brightly painted. The pool was good. The breakfast was better than most low-cost hotels. At least five restaurants are within walking distance. Food was EXCELLENT at the Persian one. I will stay here again when in Silicon Valley area.

i was actually surprised considering the rate. b-fast every morning, coffee all day, great pool and nice big hot tub that was hot! great staff only draw back was teh thin walls. you get what you pay for but, in this case a little bit more.

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We usually stay at chain hotels and thought to give a try to a "boutique" hotel and we were very impressed with the quality of the hotel and it's people servicing the customers. The swimming area is located in the middle of the complex and it felt like you were in a totally different part of the world with bamboo growing naturally, cabanas to sit in and comfortable lounge chairs to relax by the pool. The pool was very nice and was heated during our stay. The only thing I will mention I was surprised about that was not a big issue was they mentioned robes in each of the rooms which we didn't have and Aveda products. They provided shampoo, soap and lotion but not in the Aveda line some off brand, which again was not an issue that would cause me not to stay at this hotel in the future. I definitely would recommend this hotel for the location, price and atmosphere of the whole hotel experience.

The decor was bright yellow and blue in keeping with the hacienda theme. The hotel was clean but the grounds could use better care. There is a heated pool but we did not use it because it rained during our stay and the weather was too cold. The hotel provided a small breakfast buffet that was enjoyed by everyone. The rooms were small and had only one comfortable chair but did have a desk and additional chair with free internet access. This will appeal to Silicon Valley visitors whether here for a brief contract stay or for business use. The closet was small but a ironing board and iron were in each room. Parking for building 5 where we stayed was very convenient. The hallways were open to the outside which is typical in tropical locations.

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I was very happy for the price it was a great value. Check in took less than 5 minutes. There was a Chili's close by and lots of food options. Canopy over bed made it feel fancy. Pool and Spa was very nice. Breakfast was better than continental with fresh scrambled eggs, sausage, and everything Bagels. Only down falls where that you here other rooms plumbing loud and with blinds not curtains you do not get a dark room. Overall for the price I was thrilled.

I had an issue with delayed check in but once a Jr. Suite room was ready they checked me in without delay. I was very impressed with the quality of the room and especially the massage chair! Very Nice.

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It's my favorite one when I come to the Bay Area. It's like my second home.

My room was great, but too much street noise. I travel a lot and rate hotels by how clean they are, theh quality of the bed and linens, noise, TV functions (sleep and jump-back buttons required) and breakfast. This place is great in all but the noise category.

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I have stayed @ this hotel many times. It continues to improve with upgrades and small touches to the service.

The room was very clean and the bed was very comfortable. However, the toilet ran,the room did not have a microwave or a TV guide, and the bedside lamp only worked with the wall switch by the door.

I stayed at the Wild Palms for a week. The room was very comfortable; the bathroom was well-kept and clean. The breakfast had all the essentials to get me going, but if you are looking for fancy breakfasts, you may get disappointed. I booked the hotel through a fall sales, so it was very cheap compared with the other hotels in the area where I had stayed already. Given the amount of money I paid and the quality of service I received, this place is definitely a thumbs-up.

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My husband and I stayed here for three days. The staff was very friendly, the room was nice, clean and spacious. You get free breakfast each morning, eggs, sausage, cereals, donuts, sweet rolls, fruit etc. Very nice and clean. I would highly recommend this hotel to my friends and family.

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We stay in this hotel all the time just because it is so worth it: Breakfast is great, rooms looks better then 5 star hotels, they give you bathrobes if you need them with no additional cost, you get towels at the pool, nice decor and very comfortable betts and so on... Ask for room away from the street because it gets very noizy in the mornings if your windows facing El Camino or Wolfe.

This hotel doesn't look like much from the outside but inside is a different story. I got the cheapest room and it was well decorated, clean, and comfortable. They also serve a complimentary buffet style breakfast.