"Could be a little more accomodating"
We were moving out of state and this was to be our first stop. Got a late start, then had car trouble and decided to wait until the next day to start out. Even though it was after the cut off time to cancel the reservation, I called anyway to let them know we wouldn't make it in case they needed the room for another guest. At the same time made the […] same exact reservation for the next day. Cancelled reservation included breakfast, 2nd one did not. The hotel made a pure profit from our cancellation of two rooms the first night. You would think they could have thrown breakfast in the day we actually did stay there. We had one pet room and the carpet was very stained. I know it's not under their control what people's pets do, but they could do a better job of cleaning the room. The other two hotel chains that we stayed in did not have stained carpets. So other than the awful carpet and no breakfast included in the stay, it was a nice hotel and very quiet. Read moreGenuine Expedia guest review
"Easy freeway access"
The hotel was easy to find,guiet,secure and has a great setting.Genuine Expedia guest review
The hotel has large rooms with very comfortable beds. The breakfast is very nice at a reasonable price. The only complaint was the internet access at our particular room was not working when we needed it. I'm sure the management will address this issue in short order.Genuine Hotels.com guest review
"Old and smelly."
We arrived at the Red Lion at the 3:00 check in time, but were told our room wasn't ready. Although we were tired from a long day of driving, we had to wait over 45 minutes to get our room. The lady at the front desk was very nice about it, though. The first thing we noticed was that the entire hotel smelled musty and old. The carpeted floors were lumpy […] and uncomfortable to walk on. Our room was reasonably clean, but smelled musty and nasty. The television was one of the old tube versions, and was nearly unwatchable, as the picture was fuzzy no matter what channel we used. The ice bucket in our room was dirty, so didn't use that either. We decided NOT to eat at the restaurant in the hotel, as the musty smell was everywhere and would have put us off our meal. I definitely can't recommend this place to anybody unless they're desperate for a place to stay. I wouldn't repeat the experience again. Read moreGenuine Expedia guest review
Response by Red Lion Hotel Pendleton We value each and every one of our guests and I truly apologize that we failed to provide you the best possible service. We are very displeased to see that there were some areas of concern regarding the condition of your room. I do apologize for the odor and that the picture quality on the television was poor as well. We do appreciate your feedback so that we are given the opportunity to address your concerns. We thank you very much and we hope to have the chance to serve you better in the near future. Kind Regards
great quality hotel for just a little more than the guys offering a lousy excuse for breakfastGenuine Hotels.com guest review
Clean comfortable rooms. Nice staff. Restaurant on site. Did not eat here. It was too late when I arrived and too early when I left.Genuine Hotels.com guest review
"Quiet and comfort with an awesome view"
This is a fantastic hotel for a very reasonable price. Easy to find from the freeway, with a majestic view of the prairie around Pendleton from the pool and back gardens, and a sense of privacy and quiet from the rest of the city. Lots of room for kids to play safely outside. My room was spacious, clean, and comfortable. And quiet! I really liked that […] the room was equipped with glass glasses instead of plastic. Breakfast buffet is full of choices to fit everyone and the food is good. Too bad it wasn't included in the price of the room, but for only five dollars on top of an already reasonable room rate, the convenience was well worth it. I would definitely stay here again if I were in the area. Read moreGenuine Expedia guest review
"Nice and quiet."
Hotel was very conveniently located near the highway. The rooms were fine and were particularly quiet. Our only complaint might be that the breakfast "buffet" was not really a buffet, but it was adequate. I would stay there again.Genuine Hotels.com guest review
"very disabled friendly"
very well designed for handicapped (non-wheelchair) customers. the entire hotel was very accommodating for physical disability.Genuine Expedia guest review
"Shabby and tired. No amenities."
This hotel was very disappointing. Dining room and bar don't open until 5pm so there was no place to get a soft drink or lunch. Pop machines were empty and to get ice, you had to go downstairs. Staff didn't seem to know what they were doing. We were told there was full breakfast service in the morning but when we went to the dining room, only a Continental […] breakfast was offered for $4.99. The room was small and shabby and had a view of the parking lot. I would never stay at this motel again and would never recommend it to anyone. There are a lot of motel choices at this location to choose from and we will choose another motel next time we are there. Read moreGenuine Expedia guest review
Response by Red Lion Hotel Pendleton We would like to apologize for any inconveniences you experienced regarding the vending and ice machines. Please be assured that these issues will be addressed accordingly with our staff. We appreciate you taking the time to rate our hotel based on the experience during your stay. You are a valued guest and we hope to better serve you during your next stay.
Hotel needs a major update. The carpet, curtain, bedding furniture, tv, etc are all from the 80's.Genuine Expedia guest review
"Nice, but haunted"
The staff was friendly and accommodating, the premises were clean although somewhat dated. The beds were not particularly comfortable, but they did the trick for a brief overnight stay after a day of driving. The only problem we ran into was the supernatural experience we had during the night. We left the light in the bathroom on for our daughter because […] our nightlight that we usually use had burned out. Shortly after getting in bed, my wife and I both observed the shadow of a man pass against the wall, as if someone had just walked in front of the bathroom... which was impossible since all of us were in bed and no one could have walked in front of the bathroom. After telling ourselves we hadn't really seen what we definitely did see, we attempted to sleep. While we slept, the covers of the bed were pulled off of us, and we had the sensation of someone standing near the bed and talking to our daughter, because she was clearly reacting and talking to someone we could not see. After we left the next morning, we read that the ghost of an employee who committed suicide is said to haunt the hotel. That must be who we ran into. He didn't seem aggressive or angry at all, just playful. So as long as you don't mind the chance of encountering a playful ghost in your room and having the covers pulled off of you in the middle of the night, then go ahead and stay here. Read moreGenuine Hotels.com guest review
Great hotel for a great price. I always like when there is a vanity outside of the bathroom, so two can get ready in the morning. Very clean & comfortable.Genuine Hotels.com guest review
"Nice hotel in the Pendleton area."
The Front Desk changed our room without any problem when we decided we wanted a different view. The room was very nice, comfortable bed, very clean room. Didn't eat at the hotel restaurant.Genuine Expedia guest review
You should have an area for employee smokers somewhere else besides just outside the front entrance.Genuine Hotels.com guest review
"Great place to rest"
I needed rest after a medical procedure and this hotel was the ticket. It was quiet, private, and the staff made sure we got breakfast to the room since I could not get down there. Restful visit!Genuine Expedia guest review
We had breakfast on Thanksgiving morning and the wait staff was phenomenal despite their working a holiday.Genuine Expedia guest review
"worst bed ever"
wall paper in bathroom missing. Needed my chiropractor after sleeping in this bed and I do a lot of travelingGenuine Hotels.com guest review
Response by Red Lion Hotel Pendleton We appreciate you taking the time to post a review of your various experiences while visiting our property. We apologize that your bed was uncomfortable and there was no wallpaper in your bathroom. This is something we will be looking into and following up with our engineering staff on. Thank you for being a valued guest and we look forward to serving you again!
"Good Pendleton hotel"
The room was clean, very roomy, and comfortable. It was also the best priced three star hotel I found listed on Expedia. I would recommend it!Genuine Expedia guest review
"Nice stop along the way"
Has that Red Lion class. Very clean and comfortable room. Staff very friendly and helpful.Genuine Expedia guest review
Excellent place to stayGenuine Hotels.com guest review
"Pleasant Hotel in Nice Location"
Nice location for the hotel in Pendleton. They ask for a credit card even though you have already paid by Expedia - which is not really necessary. Older hotel but well maintained. Nice furniture but older TV. Overall, a pleasant experience and a nice place to stay for a few days.Genuine Expedia guest review
We were on our way home from a cruise and missed the turndown service and chocolates on the bed but we were not expecting that service. Room was very comfortable, the linens very nice and the bad very comfortable. I would definately stay here again.Genuine Hotels.com guest review
This is an excellent hotel. The rooms were excellent. Very roomy with a nice balcony. The bar and dining area is great with a beautiful view. The staff is friendly and willing to answer all questions. The view is fantastic. I cannot say enough nice things about this Hotel. If we are every in Pendleton again, we will definitely be staying here again […] . Read moreGenuine Hotels.com guest review
An enjoyable stay. The property is due for reno. Nice view.Genuine Hotels.com guest review
I love staying here and eating in the restaurant. The view is breath-taking.Genuine Hotels.com guest review
"Skip this place."
The hotel room was large and clean but terribly dated. The elevator was out of order and the pool was too. Mostly the hotel was rundown, the exterior was in serious need of paint and the grounds in need of tending. Not a great value.Genuine Expedia guest review
Room was not ready, but they found one. None of this would have been an issue. Front desk person, might have actually been the manager, had an attitude that made my decision easy for the future. Staying there is not an option the next time.Genuine Hotels.com guest review
I am not a big fan of Red Lion, and only stayed here because the Oxford was full. Red Lion in consistent in being just so-so in my book, and this one is on par with that. It is clean and and fairly comfortable, but that is all. They do nothing special to make me want to go out of my way to stay with them.Genuine Expedia guest review
"Just passing through"
My son and I stayed one night. Good beer, straight pool sticks and nice view. Good bonding experience. I thank your employees.Genuine Hotels.com guest review
okGenuine Hotels.com guest review
The air conditioning did not work my entire stay, and it was in the 80's every day.Genuine Expedia guest review
conditions was poor. the food prices unbelieveable.would not stay at another Red LionGenuine Expedia guest review
It was pleasant would like to see more offered as far as deals for breakfast. disappointed no free breakfast offered for price of roomGenuine Hotels.com guest review
This was just a convenient stop for my husband and I on our 3 week road trip. I have never stayed at a Red Lion before. The room was a bit small, but very clean. The comfort I rated as a 3 only because the airconditioning didnt work very well. This hotel did not come with breakfast, but you can purchase it for 4.99. We chose not to have breakfast there. […] The front desk lady was not rude, but she definately was not friendly and never smiled. We did take advantage of the bar though! :-) Which was nice to be able to have a drink (or 2) and not have to drive. Read moreGenuine Hotels.com guest review
This hotel was very comfortable. The pet-friendly policy was appreciated. The staff was helpful and friendly.Genuine Hotels.com guest review
"not very happy"
very over priced. lots of noise in room. we got a wonderful view of a parking lot. I am really upset over the "incidental" fee .Genuine Expedia guest review
I was disappointed because I had always considered Red Lion has elegant and high class. Windows into the lobby were dirty and it made the entrance look dingy. The person who greeted us acted like it was a ho-hum job. Our room seemed dark and dingy. The sheets were clean. The bathroom was clean. But the overall feeling was that it was old. We stayed […] mainly in Choice Privileges inns and had free breakfasts. If we had eaten at RL in Pendleton, OR, we would have had to pay. The sign on the freeway was misleading as to the location of the RL. Read moreGenuine Hotels.com guest review
Very nice staff, room was very clean, very pleased with stayGenuine Expedia guest review
"Needs to be refreshed"
The rooms had a slightly mildewy smell. The windows, which were not screened needed to be opened to air the room at all times. The sheets were rough enough to take the skin off of my elbows. The foam pillows were too thick-I was glad we traveled with our own. The employees were courteous but the hotel just needs a refresh. It is dingy and the paint […] is chipped in many places. We were paying for two rooms and they were both the same. The location was ideal for what we were doing. Read moreGenuine Hotels.com guest review
"Clean and disappointing"
The room was large and very clean. The room was too warm to sleep comfortably and the thermostat was not adjustable. We were on the second floor and the elevator was out of commission. The desk clerk thought that having a room close to the stairs was a bonus. My bad knee did not agree. There wasn't a coffee maker in the room for early risers who need […] their caffeine fix. Read moreGenuine Expedia guest review
"Great place to stay in Pendleton"
We had a great stay at the Red Lion in Pendleton. The room was very clean with good beds and a nice bathroom. No problems at all.Genuine Expedia guest review
"Ok but not great"
Decore is outdated and cleaning staff left glasses/bottles/dishes outside room doors in the hallway. These dishes stayed for approx. 5 hours.Genuine Expedia guest review
Ok for a quick stop. Nice for the online discount, but not as up to date as would be nice.Genuine Hotels.com guest review
Very nice hotel. Breakfast for 4.95 was a great deal. Staff very friendly. Was only there a few hours. Would like to stay longer and visit local area.Genuine Hotels.com guest review
"Quiet room and great comfortable bed"
This was the nices room with the bed clean and soft I have never slept so well in a hotel room. I would recommend this place to everyoneGenuine Hotels.com guest review
Love a restaurant in the hotel. Very accomodating waiter at breakfast. View was excellent!Genuine Hotels.com guest review
"Comfy and clean. A bit irrated with front desk."
Loved the room. Bathroom was very nice and clean. One disappointment was that the front desk didnt inform us that they were putting a $40 hold on our bank account (after we already payed for our nights) just in case we wanted to us any extras in the room. Very upsetting. We're just asking for the decency to ask and confirm that with us next time so […] we dont randomly see it on our account. Other than that we enjoyed our comfortably clean room. Read moreGenuine Expedia guest review
"Pendlelton, OR Red Lion Review"
We had not stayed at this paticular hoel for several years, our room had been updated and was nicely done........also coffee, refrg,, iron & board, etc. No flat screen TV, but was not a problem for us.Genuine Expedia guest review
"Very good experience!"
some of the furnishings were a little dated but all of the staff was very friendly and especially helpful. No problem in recommending this hotel.Genuine Expedia guest review
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