"great Hotel for a family and retireyes"
It was our first time to Bend and the hotel was great good location for us. easy to fined and the rooms were clean and roomy beds were very comfortable.Genuine Expedia guest review
Response by Red Lion Hotel Bend Dear Donnie from Tucson, AZ Thank you for staying with us and posting your 5 Star reveiw. We are glad that we were able to make your first visit to Bend a memorable experience. We look forward to your return to our city and to the Red Lion Hotel. Kindest regards, Melizza Inocencio- General Manager
me and some friends were in town for a concert this place was close to the show and the rooms were nice, beds were comfortable, it was nice this room had a mini refrigerator and a microwave plus a black bear diner in the parking-lot cant beat that we got a rollaway bed, went to have dinner and it was waiting in room when we got back... staff is friendly […] and the free breakfast was pretty good as well... would stay here again Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel Bend Dear Josh, Thank you for posting a 5 Star reveiw. We are glad that you and your friends enjoyed your stay and that we were able to accomodate you needs. We look forward to seeing you again next time you are in town for another concert or just a visit. Kindest regards, Melizza Inocencio - General Manager
Very clean and nice staff. Only 15 dollar pet fee which is amazing!Genuine Expedia guest review
"Helpful staff made visit worthwhile"
A friend and I stayed here before attending a conference at a local resort. The front desk staff were FABULOUS. They provided maps to local stores, highlighted the routes, and made us feel like friends. Our room was acceptable and far removed from the traffic noise on Hwy 97. The chair at the desk had to be moved out of way to provide walkway room […] past the beds. A fan noise was quiet but constant all night long. The shower stall door was the most awkward I have ever seen in my travels! The entry was right up against the bathroom door, and the swing went almost to the far wall. It was incredibly hard to get in and out. The shower itself was so big, you had to be fully inside before you could reach the handle to turn the water on. The drizzle from the shower head did manage to get the soap rinsed off, but it took awhile. Read moreGenuine Expedia guest review
Bend is a wonderful city that we just discovered and wanted to spend some time to get to know it more. The Red Lion was a perfect location close to the highway and close to the good restaurants. In fact, the Black Bear Diner is right on location, serving up great breakfast, lunch and dinner. From the moment I checked in, the hotel staff was extremely […] friendly and helpful. I could easily get to everywhere I wanted to go (shopping, a gas station right on the corner, etc.). Would definitely recommend the Red Lion as the place to stay in Bend. Read moreGenuine Expedia guest review
Response by Red Lion Hotel Bend Dear Rod, Thank you for staying with us and posting your review. Your feedback is valuable to us. It assist us in improving our overall services and I will share your kind words with my staff. Thank you for the recommendation and we look forward to your return visit to Bend. Kindest regards, Melizza Inocencio - General Manager
Great value. Clean and comfortable! We were in town for a swim meet and were looking for a reasonably priced hotel that was close to the pool. We were pleased with the location and the size of the rooms. We would definitely stay here again.Genuine Expedia guest review
In town for a conference, I didn't spend much time in the room. It suited my needs just fine.Genuine Hotels.com guest review
The beds in this hotel were fantastic! Thanks for a good nights sleep.Genuine Hotels.com guest review
My second stay. I came back! I felt comfortable there. Liked the other owner Restaurant just across the parking lot. Check in staff was superb. I would stay there again.Genuine Hotels.com guest review
"Close to down town, great rates"
The room could have been a little cleaner. Found a dirty wash rag in the bath and a half empty carton of ice cream left in the freezer. Staff was very apologetic about the mistake. Rooms are quiet and have decent amenities.Genuine Hotels.com guest review
"Nice hotel with all of the amenities."
Reasonable location and good amenities - i.e. gym, pool, spa, full breakfast (not just continental).Genuine Expedia guest review
"Clean and comfy"
We had a great stay. We appreciated the breakfast!Genuine Expedia guest review
"Great place to spend a night"
Will stay there again the next time we are in Bend.Genuine Hotels.com guest review
"Great Bend Bargain"
This hotel is a real bargain. Very friendly stafff and you can see that this establishment is well managed. They have done a great job updating their rooms. Great outdoor pool area also which includes a hot tub.Genuine Expedia guest review
"Slowly going down hill"
I stay at this hotel whenever I'm in Bend, which is two or three times a year. The hotel is fine, but it is starting to become a little more run down each time. The staff is friendly and service is fine, but it seems like I experience a little more apathy on each visit.Genuine Hotels.com guest review
"What a great stay!!"
I really enjoyed my stay at Red Lion in Bend. I was there for business but when I wasn't working, the location was great so I could walk to my dinner locations and it was close to my business. The room was clean and except for some allergic problems to the dog hair in the carpet, the stay was great. The breakfast was a full buffet and a tasty way to […] start each day and the staff was friendly and helpful. I strongly recommend this hotel to all!!! Read moreGenuine Hotels.com guest review
The hotel was very comfortable, located in the heart of Bend with all shopping very close. The Black Bear Diner is a very positive plus as it is located right on the property and the food is delicious!Genuine Hotels.com guest review
From the outside this place looks a little risky but once inside the room was very nice clean, beds were so comfy. We had the premium queen room, myself and 2 teenage daughters. Nice desk for laptop so did a little work. Certainly will stay there our next trip to Bend. Great shower, kids swam in the pool. Hot tub seemed to be missing most of it's bubble. […] We stayed another place the first day Red Lion was 5 times nicer at the same price. We had a GREAT time!!!! Read moreGenuine Hotels.com guest review
Overall I was pleased with our stay. We booked one of the larger "premium rooms" and it was fairly spacious and comfortable. It did come stocked to make coffee and had a good size mini-fridge and microwave. The room was clean, my only complaint was the well used tub, it did not look as nice as the rest of the room. Noise from traffic was minimal as […] the hotel is not directly located on Highway 97 but is not located far from it. Parking was also not a problem for us. Be prepared if your room is on the second floor to climb stairs! All in all we did enjoy our stay and would book again! Read moreGenuine Hotels.com guest review
"A nice quiet stay!"
We enjoyed this hotel very much! It was clean, quiet and close to many things to do in Bend! We brought our dog and were given a very nice room and treated well even with a pet along!Genuine Hotels.com guest review
"Great for everyone"
Very nice lobby with fireplace and comfortable seating. Breakfast bar was very good, better than a comfort inn that I stayed a couple of weeks earlier. Swimming pool is outside along with hot tub. Overall we enjoyed our stay, got a good nights sleep and would stay at this hotel again.Genuine Expedia guest review
"visiting our family in Bend..."
We liked the fact that there was room to move around in the room....coffee pot, fridge and microwave was a plus. We loved being able to have our dog with us....We invited our son and his family to join us in the hot tub...the pool was just a little cool so we stayed in the hot tub...Genuine Expedia guest review
it was a nice place. needs more room for free breakfast, spec. on weekendsGenuine Expedia guest review
"great location for a great price"
Quiet rooms and comfy bedding. Breakfast had lots options! Was pleased to see they allow dogs too!Genuine Expedia guest review
"Nice front desk staff....room not"
Upon arrival was attended to right away by friendly welcoming front desk staff. Room looked pleasant enough upon arrival yet realized right away first impression can be deceiving. The way the room is layed out there is barely enough squeezing room to walk through bulky computer chair and end of bed. So imagine trying to enter with luggage! We were tried […] and wanted to make a quick cup of coffee but found the coffee station not only difficult to use but wasnt stocked with any coffee,creamer sugar etc.just cups and coffee pot! Left room to run down cleaning staff who we told commented "oh yeah the reason there isnt any is because i forgot to do that room." What??? She then just grabs a wad of supplies and thrusts them in my hands while packets of creamer fall on the ground. Amazing! After finally sitting down for our long awaited coffee decided we would catch up on the news. Well hmmmm tv wont work! Ten mintues later we discover remote control is lacking batteries. Placed a call to front desk to be told "come down with the remote and we will put batteries in." Amazing considering we can see maintenece staff stand in parking lot chatting and smoking. Last but certainly not least looked under the bed to find my shoes i had removed earlier to see sereval pieces of paper(garbage) under the bed!!!!! There were 2 beds in the room however decided to look under just the one simply afraid of what i might find! Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel Bend Dear Littlew, I want to begin by thanking you for being a guest at the Red Lion Hotel, Bend and taking the time to post a review. I want to sincerely apologize for the issues you encountered during your stay. I can appreciate how frustrating it is when you are tired and wanting to relax and are unable to do so because we fell short on meeting your expectations. Your feedback is valuable to us and we will use it to address these areas that need improvememt in our hotel. I hope that you allow us the opportunity to improve your experience in the future. Kindest regard, Melizza Inocencio General Manager
"ok, a little overpriced, no premium TV channels"
nice staff.Genuine Hotels.com guest review
No complaints. The hotel is conveniently located; allowing easy access to both Mt. Bachelor and downtown Bend. The room was clean and comfortable, and the staff was friendly and helpful. The free breakfast included eggs, potatoes, bacon, sausage, cereals, breads, fruit, coffee and juice. Overall it completely met my expectations.Genuine Expedia guest review
Comfortable room, good breakfast, good location, quiet.Genuine Hotels.com guest review
Looks shoddy on the outside, cozy and comfortable on the inside. Stays nice and warm...too warm if u r not careful. Three star amenities. Not most amazing breakfast, but better than a Dayz Inn.Genuine Hotels.com guest review
"Great hotel for dog lovers"
This is the most dog-friendly hotel I have ever stayed in! There were a lot of dogs, ours included. (All were well behaved.) The hotel was at 100% capacity on the weekend that we stayed and the friendly and competent staff handled it very well. The breakfast that is included in the price is hot and tasty and as well done, or better than any hotel I […] have ever stayed in. The room and the common area was clean, cozy and inviting. The only problem that we found is that the bed was less comfortable than we are used to and that the hotel was a bit noisy at night. A train goes by every four hours or so and neighbors did not quiet down until well after midnight. We will stay here again and we highly recommend it. Read moreGenuine Expedia guest review
great stay please get better pillowsGenuine Hotels.com guest review
The room was not worth what I paid. It was dirty, loud, and about 15 years out of date. I expect more from Red Lion and I didn't receive it. I will not stay at this property again.Genuine Hotels.com guest review
Response by Red Lion Hotel Bend Dear "Not Impressed" I want to begin by thanking you for being a guest at the Red Lion Hotel in Bend and taking the time to give us your reveiw. I sincerely apologize for the issues that you encountered during your stay. I can appreciate how disappointing it is when your expectations are not met. We value your opinion and use this information to address the areas of improvement in our hotel. I hope that you will reconsider allowing us the opportunity to improve your experience with us in the future. Thank you again for staying at the Red Lion Hotel in Bend.
"cant beat the price."
. The hotel is older but the rooms have been newly remodeled the rooms are smaller but not overly small and they are clean. Very nice breakfast is served in some awesome cookies were served in the evening.Genuine Expedia guest review
Very clean (and I am the queen of clean). My room with two double beds was a bit cramped at the desk area because of the rolling desk chair. there was only a shower, no tub but really nice otherwise!Genuine Hotels.com guest review
Friendly, clean, and right off freeway. There was also a restaurant right next door. Nice big room and comfortable beds.Genuine Expedia guest review
"Good place to stay"
The hotel is great for warmer weather, because it has outside "hallways". We came in winter and it was 7` - very cold! The rooms were great. Service a little slow, but good. Breakfast buffet VERY good.Genuine Hotels.com guest review
Overall it's a fine hotel. I realize many people don't care what is available for breakfast. If it is advertised and served the company could and should put more effort into the details. The room where the breakfast is served is too small as is the room for sitting to eat. Of course this rushes people thru the dreadful experience and they save some […] money. The cereal selection was only Cheerios and a cheap granola with raisins. We were supposed to eat this with a teeny tiny spoon, which was frustrating. There were no sweet rolls or muffins. The breakfast was supposed to go until 9am. but the coffee was empty and not refilled at 8:40. I can understand if the hotel was full. But it didn't seem to be. Read moreGenuine Expedia guest review
"good hotel for a stop in Bend"
I was only in Bend for one night. Wanted to stay some place within walking distance of the downtown area. After about a 10-15 minute walk, you can get to the downtown area. The room was adequate, however there are smoking areas (or people used them as smoking areas) adjacent to the stairwells. I also had guests who were staying below me that sat outside […] at these tables and made noise until 1AM. The gym room is woefully equipped so don't count on this option if you plan to have a workout while staying. Read moreGenuine Expedia guest review
"Good for dog companions"
Location was convenient for driving to the downtown area of Bend and other points of interest. The heating system was excessive the first night. Room was not made up until requested (after 6 pm and we had been out all day). Breakfast was mediocre so we skipped it the second morning. Good dog relieving areas around the property and waste bags sometimes […] provided. Staff was friendly. Read moreGenuine Hotels.com guest review
It was very cold in bend and the room was very warm, clean and cozy.Genuine Hotels.com guest review
"Easy to find location"
The room was clean & quiet & the staff was very courteous.Genuine Hotels.com guest review
"Bang for my Buck"
Comfortable, big room with microwave, refrigerator, coffee and wifi. Older but adequate TV. Was surprised at how good the free breakfast was, big variety (fruits, eggs, bacon, sausage and so on) not your basic Continental stuff. Front desk friendly and helpful. I definitely will stay there again.Genuine Hotels.com guest review
"Just under average experience"
It is a basic hotel not like most Red Lion hotels we have stayed in before. The front desk was extremely slow to get us checked in, took approx 30 min as the person was more intent on pushing the rewards card offered by Red Lion. Our shower did not work as the hot and cold was a guess on whether you could get it to work or not. The matresses need turned […] because of the whole you slept in at the head of the matress, I turned it for them. The TV channel guide in the room shows 40 channels but only 13 work. I would stay here again in desperation but not likely if others have rooms. Read moreGenuine Hotels.com guest review
"Close to family"
Not too bad. Looks like they may have revamped an older hotel.Genuine Hotels.com guest review
"Great place to stay!"
We had a great stay. The room was big and comfortable. Our only comments were that the pool needs to be inside and there is so little room to sit for breakfast. Ulitmately we just took our food to the lobby which has some very comfy chairs and loveseats and sat by the fireplace with out breakfast.Genuine Expedia guest review
"Location was easy to find"
Enjoyed my stay, front desk was helpful with giving directions to get around town.Genuine Hotels.com guest review
"Good as usual"
Our room was spacious and clean, the staff was friendly and helpfull. The big surprize on this trip was we tried the breakfast and it was very good. I have never been disapointed with Red Lion, just remember to bring your own pillow from home because the hotel's are way overstuffed.Genuine Hotels.com guest review
Great hotel. Great stay. This was my second stay and it keeps getting better.Genuine Expedia guest review
The hotel advertises heavily about their full breakfast. The scrambled eggs were VERY dry. The toaster was slow and toasted only one side. The fresh apples were soft and bruised. Regardiing comfort...we found that the mattresses were too hard for us...just personal preferance. Regarding condition and upkeep...the toilet plugged up and nearly overflowed. On […] the positive side, the cost was attractive and the conditions neat and clean. Read moreGenuine Expedia guest review
Response by Red Lion Hotel Bend Thank you for providing this valuable feedback so that we can address these areas with our staff. There is no reason, nor is it acceptable, to have a poor quality in food at our breakfast buffet. We apologize tremendously for the experiences you encountered during your stay and we hope you will provide us with the opportunity to rectify these issues so that we can have you back and provide you with the superior service deserved! Kind Regards
"Nice home away from home"
Nice motel near downtown with clean, comfortable rooms and a hot breakfast.Genuine Expedia guest review
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