"Right in the center of shopping"
The room was clean and the beds were comfortable. However the air conditioning did not work right the first night so that was pretty uncomfortable. The management did however fix it and the rest of the stay was nice. This is the first hotel I have stayed at that had a walk-in shower instead of a tub!Genuine Hotels.com guest review
"Good location, comfy bed, strong cigarette odor."
Upon entering the parking lot we immediately noted that the motel was charmlessly dated. As we entered the lobby we were happily checked into the hotel and the process was quick and friendly. We were told our second story room was ready, but there was no elevator. On our way to the room—toting our bags and belongings—we hoped the outward appearance […] was not a harbinger of things to come. Unfortunately our hopes were immediately dashed when we opened the door to inhale a room that smelled of decades of cigarette smoke. As we had traveled for over 10 hours with nothing but a small breakfast we sought-out a restaurant and went for dinner. We discussed moving to another room while we ate and hoped that we were wrong about the smell. When we returned to our room we realized that the odor was absolutely unbearable and we called the office requesting a move. The desk clerk remarked that we could have explained the problem earlier and while at dinner they could have "odorized" the room. Still, we were given an "odorized" room on the first floor. What you may have guessed by now is that "odorizing" is only a temporary method of masking foul odors. If choosing to stay at this motel we recommend that you are either a smoker, or have chronic sinusitis that disables your capability to sniff-out the cow patty that you just stepped into. Read moreGenuine Expedia guest review
Response by Red Lion Hotel Bend Dear Husband & Wife (San Francisco), I would like to thank you for staying with us and for posting your review. All feedback good or bad, assists us in making our guest's stay more comfortable. I would like to sincerely apologize for the smell of cigarette smoke in your room. This is definitely not the type of stay we want our guests to have. We value you as a guest and I hope the you will consider us again when you are in Bend. Kindest regards, Melizza Inocencio - General Manager
"Nice option for a quick stay."
We had family in the hospital in Bend and needed a place to get a good night sleep and get a break but still be close by. This was a great option. Very nice and comfortable rooms. Was able to unwind outside in the hot tub and pool on a warm summer night. The Black Bear diner is right outside-one of our favorite family restaurants- and they provide the […] hotel room service. It was just what we needed and they provide breakfast in the morning. There were no grounds to this place- just a parking lot. But sometimes that's not what you're looking for when you just need a nice, comfy room for the night. Would use this place again! Read moreGenuine Expedia guest review
we thought it was overpricedGenuine Hotels.com guest review
"Great service from front desk"
We enjoyed our stay and liked the ability to park our car right in front of our room. The beds were comfortable, and the room was clean. We liked the fresh peanut butter cookies in the lobby! The front desk personnel are extremely friendly. We had little people in the room above us running around and jumping off the beds at 9:45 PM, and when we called […] the front desk and asked to have it stopped, it did stop. When I went to take an apple from the plate in the lobby, one was rotting and one had a bite out of it. I pointed it out to the front desk person, and he apologized and took care of it. I include these details just to show how little our "problems" were and how swiftly they were taken care of by the staff. There is also a great diner next door that delivers to the room until 9 PM. Read moreGenuine Hotels.com guest review
"I nice place to stay"
Arriving and checking in early was no problem. The stay was comfortable if unspectacular.Genuine Expedia guest review
"good hotel for an stop"
We book this hotel because we needed to rest becuase long driving, so the hotel have a nice room but nothing special actually. The carpet was a little dirty and the TV was old (but we didn't watch tv), we miss the free breakfast because we went to late.Genuine Expedia guest review
"Convenient to Old Mill District."
This was a ladies trip for the Bend Brewfest! The hotel, pool and hot tub was wonderful. Clean, convenient and the staff was so helpful! Great breakfast every morning. Anytime we asked for anything it was immediately delivered with a smile. Best service we have had in a long time! Cheers to Red Lion in Bend!Genuine Expedia guest review
Staff were helpful! Run down outside of hotel. Close to a nice family restaurant -- we ate with the bears! Breakfast room way to small for this size of hotel. Staff got us a good deal of whitewater rafting and allowed late check out. used laundry facility and this was ok.Genuine Hotels.com guest review
Hotel room is outdated but bed was comfortableGenuine Hotels.com guest review
"Nice facility within walking distance of downtown"
The Red Lion is comfortable and well-maintained, with a location in the heart of Bend.Genuine Hotels.com guest review
"good value for the money....."
I would stay there again....Genuine Hotels.com guest review
The motel was immaculate, and staff was excellent. This is a no-frills motel (not hotel) in a good location of town. It does not have the garden walkways and hot tubs of more expensive places in the area, but if you want a great friendly, clean place to sleep with included internet and breakfast, it can't be beat. Highly recommended!Genuine Expedia guest review
Very clean and comfortable, the pool and amenities were nice.Genuine Hotels.com guest review
"Mediocre hotel, very close to downtown"
It is very close to downtown. We walked to downtown and back to the hotel. The room was fairly clean but not anything special.Genuine Hotels.com guest review
The staff was the best part of the stay, they provided great recommendations on local places to eat, provided a map as well as menus for some places. They helped make a ho-hum stay into a very enjoyable experience.Genuine Hotels.com guest review
It just seemed old. Make it more updated on outsideGenuine Expedia guest review
"Nice Hotel - loud guests"
We stayed at a time there were a lot of families in town for a baseball tournament. Wow, those were some loud kids. Be forewarned, sounds travel very well from upstairs to downstairs. Demand an upstairs room if you are at all sensitive to pounding or kids running along the upstairs balcony, because you will hear every step. The hotel did their best […] to curb the enthusiasm, to their credit. Read moreGenuine Hotels.com guest review
"Looks can be deceiving"
I was worried about the hotel when we pulled up. It looks like it was once a Motel (all the doors are on the outside), and it looks a bit run down. Once you go inside, you find out that everything is new and updated. Marble, tile, comfy beds, nice pillows, cable TV, fast wifi, pleasant staff.Genuine Expedia guest review
Great hotel but they need to update their heating system... It's just a large space heater that is under the curtains and doesn't blow hot air. Coming into the room at 4 in the morning with a 2 year old and having to take up to 2 hours to heat the room sucks. The breakfast is good but staying for more than one night gets repetitive. They serve the exact […] same breakfast every morning. Eggs, potatoes, cereal, bagels, and fruit and yogurt. I did have an issue calling the front desk... They never answered. Other than that the hotel was comfy clean and nice for price we paid. Read moreGenuine Expedia guest review
Easy to find location. Restaurant next door is convenient.Genuine Expedia guest review
"Overnight in Bend"
Great experience overall. We were able to check-in early and it was an easy process even with our dog. The room was nice and clean.Genuine Expedia guest review
Response by Red Lion Hotel Bend Dear Traveler, Thank you for staying with us at the Red Lion Hotel in Bend. We are so happy that you had a great experience. We appreciate you posting the reveiw and giving us a recommendation. We look forward to your return to Bend and staying with us again. Kindest regards, Melizza Inocencio - General Manager
"Hotel was great."
Beds were comfy. Rooms very clean. Breakfast was awesome . Bathrooms very clean.Genuine Expedia guest review
"Nice hotel in Bend!"
The room was clean, spacious, and I felt like we had enough privacy in our room. The lobby provided coffee, tea, and water to guests which was a good touch!Genuine Expedia guest review
"great Hotel for a family and retireyes"
It was our first time to Bend and the hotel was great good location for us. easy to fined and the rooms were clean and roomy beds were very comfortable.Genuine Expedia guest review
Response by Red Lion Hotel Bend Dear Donnie from Tucson, AZ Thank you for staying with us and posting your 5 Star reveiw. We are glad that we were able to make your first visit to Bend a memorable experience. We look forward to your return to our city and to the Red Lion Hotel. Kindest regards, Melizza Inocencio- General Manager
me and some friends were in town for a concert this place was close to the show and the rooms were nice, beds were comfortable, it was nice this room had a mini refrigerator and a microwave plus a black bear diner in the parking-lot cant beat that we got a rollaway bed, went to have dinner and it was waiting in room when we got back... staff is friendly […] and the free breakfast was pretty good as well... would stay here again Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel Bend Dear Josh, Thank you for posting a 5 Star reveiw. We are glad that you and your friends enjoyed your stay and that we were able to accomodate you needs. We look forward to seeing you again next time you are in town for another concert or just a visit. Kindest regards, Melizza Inocencio - General Manager
Very clean and nice staff. Only 15 dollar pet fee which is amazing!Genuine Expedia guest review
"Helpful staff made visit worthwhile"
A friend and I stayed here before attending a conference at a local resort. The front desk staff were FABULOUS. They provided maps to local stores, highlighted the routes, and made us feel like friends. Our room was acceptable and far removed from the traffic noise on Hwy 97. The chair at the desk had to be moved out of way to provide walkway room […] past the beds. A fan noise was quiet but constant all night long. The shower stall door was the most awkward I have ever seen in my travels! The entry was right up against the bathroom door, and the swing went almost to the far wall. It was incredibly hard to get in and out. The shower itself was so big, you had to be fully inside before you could reach the handle to turn the water on. The drizzle from the shower head did manage to get the soap rinsed off, but it took awhile. Read moreGenuine Expedia guest review
Bend is a wonderful city that we just discovered and wanted to spend some time to get to know it more. The Red Lion was a perfect location close to the highway and close to the good restaurants. In fact, the Black Bear Diner is right on location, serving up great breakfast, lunch and dinner. From the moment I checked in, the hotel staff was extremely […] friendly and helpful. I could easily get to everywhere I wanted to go (shopping, a gas station right on the corner, etc.). Would definitely recommend the Red Lion as the place to stay in Bend. Read moreGenuine Expedia guest review
Response by Red Lion Hotel Bend Dear Rod, Thank you for staying with us and posting your review. Your feedback is valuable to us. It assist us in improving our overall services and I will share your kind words with my staff. Thank you for the recommendation and we look forward to your return visit to Bend. Kindest regards, Melizza Inocencio - General Manager
Great value. Clean and comfortable! We were in town for a swim meet and were looking for a reasonably priced hotel that was close to the pool. We were pleased with the location and the size of the rooms. We would definitely stay here again.Genuine Expedia guest review
In town for a conference, I didn't spend much time in the room. It suited my needs just fine.Genuine Hotels.com guest review
The beds in this hotel were fantastic! Thanks for a good nights sleep.Genuine Hotels.com guest review
My second stay. I came back! I felt comfortable there. Liked the other owner Restaurant just across the parking lot. Check in staff was superb. I would stay there again.Genuine Hotels.com guest review
"Close to down town, great rates"
The room could have been a little cleaner. Found a dirty wash rag in the bath and a half empty carton of ice cream left in the freezer. Staff was very apologetic about the mistake. Rooms are quiet and have decent amenities.Genuine Hotels.com guest review
"Nice hotel with all of the amenities."
Reasonable location and good amenities - i.e. gym, pool, spa, full breakfast (not just continental).Genuine Expedia guest review
"Clean and comfy"
We had a great stay. We appreciated the breakfast!Genuine Expedia guest review
"Great place to spend a night"
Will stay there again the next time we are in Bend.Genuine Hotels.com guest review
"Great Bend Bargain"
This hotel is a real bargain. Very friendly stafff and you can see that this establishment is well managed. They have done a great job updating their rooms. Great outdoor pool area also which includes a hot tub.Genuine Expedia guest review
"Slowly going down hill"
I stay at this hotel whenever I'm in Bend, which is two or three times a year. The hotel is fine, but it is starting to become a little more run down each time. The staff is friendly and service is fine, but it seems like I experience a little more apathy on each visit.Genuine Hotels.com guest review
"What a great stay!!"
I really enjoyed my stay at Red Lion in Bend. I was there for business but when I wasn't working, the location was great so I could walk to my dinner locations and it was close to my business. The room was clean and except for some allergic problems to the dog hair in the carpet, the stay was great. The breakfast was a full buffet and a tasty way to […] start each day and the staff was friendly and helpful. I strongly recommend this hotel to all!!! Read moreGenuine Hotels.com guest review
The hotel was very comfortable, located in the heart of Bend with all shopping very close. The Black Bear Diner is a very positive plus as it is located right on the property and the food is delicious!Genuine Hotels.com guest review
From the outside this place looks a little risky but once inside the room was very nice clean, beds were so comfy. We had the premium queen room, myself and 2 teenage daughters. Nice desk for laptop so did a little work. Certainly will stay there our next trip to Bend. Great shower, kids swam in the pool. Hot tub seemed to be missing most of it's bubble. […] We stayed another place the first day Red Lion was 5 times nicer at the same price. We had a GREAT time!!!! Read moreGenuine Hotels.com guest review
Overall I was pleased with our stay. We booked one of the larger "premium rooms" and it was fairly spacious and comfortable. It did come stocked to make coffee and had a good size mini-fridge and microwave. The room was clean, my only complaint was the well used tub, it did not look as nice as the rest of the room. Noise from traffic was minimal as […] the hotel is not directly located on Highway 97 but is not located far from it. Parking was also not a problem for us. Be prepared if your room is on the second floor to climb stairs! All in all we did enjoy our stay and would book again! Read moreGenuine Hotels.com guest review
"A nice quiet stay!"
We enjoyed this hotel very much! It was clean, quiet and close to many things to do in Bend! We brought our dog and were given a very nice room and treated well even with a pet along!Genuine Hotels.com guest review
"Great for everyone"
Very nice lobby with fireplace and comfortable seating. Breakfast bar was very good, better than a comfort inn that I stayed a couple of weeks earlier. Swimming pool is outside along with hot tub. Overall we enjoyed our stay, got a good nights sleep and would stay at this hotel again.Genuine Expedia guest review
"visiting our family in Bend..."
We liked the fact that there was room to move around in the room....coffee pot, fridge and microwave was a plus. We loved being able to have our dog with us....We invited our son and his family to join us in the hot tub...the pool was just a little cool so we stayed in the hot tub...Genuine Expedia guest review
it was a nice place. needs more room for free breakfast, spec. on weekendsGenuine Expedia guest review
"great location for a great price"
Quiet rooms and comfy bedding. Breakfast had lots options! Was pleased to see they allow dogs too!Genuine Expedia guest review
"Nice front desk staff....room not"
Upon arrival was attended to right away by friendly welcoming front desk staff. Room looked pleasant enough upon arrival yet realized right away first impression can be deceiving. The way the room is layed out there is barely enough squeezing room to walk through bulky computer chair and end of bed. So imagine trying to enter with luggage! We were tried […] and wanted to make a quick cup of coffee but found the coffee station not only difficult to use but wasnt stocked with any coffee,creamer sugar etc.just cups and coffee pot! Left room to run down cleaning staff who we told commented "oh yeah the reason there isnt any is because i forgot to do that room." What??? She then just grabs a wad of supplies and thrusts them in my hands while packets of creamer fall on the ground. Amazing! After finally sitting down for our long awaited coffee decided we would catch up on the news. Well hmmmm tv wont work! Ten mintues later we discover remote control is lacking batteries. Placed a call to front desk to be told "come down with the remote and we will put batteries in." Amazing considering we can see maintenece staff stand in parking lot chatting and smoking. Last but certainly not least looked under the bed to find my shoes i had removed earlier to see sereval pieces of paper(garbage) under the bed!!!!! There were 2 beds in the room however decided to look under just the one simply afraid of what i might find! Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel Bend Dear Littlew, I want to begin by thanking you for being a guest at the Red Lion Hotel, Bend and taking the time to post a review. I want to sincerely apologize for the issues you encountered during your stay. I can appreciate how frustrating it is when you are tired and wanting to relax and are unable to do so because we fell short on meeting your expectations. Your feedback is valuable to us and we will use it to address these areas that need improvememt in our hotel. I hope that you allow us the opportunity to improve your experience in the future. Kindest regard, Melizza Inocencio General Manager
"ok, a little overpriced, no premium TV channels"
nice staff.Genuine Hotels.com guest review
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