A beautiful hotel and great service. I highly recommend it!Genuine Hotels.com guest review
Resort was awesome. Tons of great food and pools were awesome. Room was comfortable with nice view of camelback mountain. Ordered room service which was great as well. What really upset me was we arrived at 410, 10 minutes after our guaranteed check in time and were told the room wasn't ready and it would be ready shortly. So we waited an hour before […] I went back up to front desk and asked about our room again. to keep us from waiting any more the gentleman at the front desk promptly assigned us another room which was appreciated. Now our check out time was 12 noon. At about 10am room service knocks on door. I declined as we were going to checkout in a couple hours. In an hour they knock again and a gentleman says they need to clean the room because we need to check out. This is an hour before out check out time and my girlfriend and I were still getting ready. I reminded them about the scheduled noon check out time and the gentleman that knocked walked away and another gentleman behind him kindly appologized. I understand the hotel may have been busy and needed open rooms ASAP but we felt as though we were being rushed to leave. The incident at the beging was unfortunate but was dealt with the incident at the end however really did bother me. My girlfriend and I gathered our stuff and left as soon as we could. Read moreGenuine Hotels.com guest review
"Awesome experience. Outstanding, attentive service"
I was blown away by the attentive, thoughtful personal service. The hotel is beautiful and well maintained. 24 hour fitness center has top of the line equipment. I'm definitely coming back.Genuine Hotels.com guest review
It is truly a well-run resort.Genuine Hotels.com guest review
From start to finish the Montelucia met all expectations. I arrived early to decorate the room for my boyfriend's birthday. The front desk staff was friendly and accommodating while making me feel welcomed. The room was spacious, clean, comfortable and nicely decorated. Bathroom, shower and soaking tub were a plus, I liked the toilet being in its own […] room with a door. We spent a lot of time in the pools and able to experience both. Pool side service was efficient and food/drinks were tasty. Although we did not try Prado for dinner we enjoyed the selection and quality of the weekend breakfast buffet . The sports bar also had a nice menu and provided a classy setting. I was very satisfied with in-room dinning the food always arrived hot and I appreciated the large glasses of ice water accompanied with each meal. Read moreGenuine Hotels.com guest review
"25th Wedding Anniversary Get-Away"
Outstanding! Grounds/facility was perfect. Location GREAT. Adults only pool -- very nice Staff - Mallory, Chris, and Ariane cound not have been any better. El Chorro about 1 mile away is a can't miss dinner spot. Cannot recommend it more strongly. Montelucia Resort was immaculate.Genuine Hotels.com guest review
I called front desk several times.. No one answered or I was put on a long hold. I needed tooth paste and mouthwash and no one came.. I was very put out, had to leave and find a drug store in order to get some .Genuine Hotels.com guest review
We can't say enough on how much we loved the Montelucia. It was met beyond our expectations. The service was incredible and how accommodating everyone is. This is a top of the line hotel in every way!!Genuine Hotels.com guest review
"As Good as it Gets"
This hotel lives up to the highest expectation one can have. The staff is very friendly and helpful. Room is excellent in every way.Genuine Hotels.com guest review
Excellent!Genuine Hotels.com guest review
Very nice accommodations, staff was polite but not overly helpful. self parking lot was far from the room.Genuine Hotels.com guest review
This hotel was beautiful, both the grounds and the rooms. Our room was on the ground floor & had a great private patio, but the patio had a ton of weeds growing out of it, which I thought was poor maintenance. The bathroom had a huge 2-person tub and shower. Would be great for a romantic getaway!!Genuine Hotels.com guest review
"Perfect end to a not so perfect day"
I arrived in Phoenix three hours later than planned due to flight delays and was exhausted. I had planned to drive the two hours up to Sedona, but it was so late I decided to stay in Phoenix and drive up the next morning. I saw a special for this resort and decided to take advantage of it. This resort is very luxurious as well as warm and welcoming. […] I can not say enough good things about the valets and desk staff. They are top notch and took excellent care of me. My room was the largest room I've ever had with a separate living room and dining room, a bathroom with a claw foot tub and shower large enough for four! Large bedroom with comfy chair and a nice size small table. Two televisions, beautiful furniture and decorations and two , yes, two balconies. I ordered room service and the food was very well prepared and even though it was 10:30 PM, I received it quickly and it was delicious - best kale salad I've ever had! I just wish I had more time to explore the grounds and go to the spa! Read moreGenuine Hotels.com guest review
"Friendly and accommodating staff! Comfy bed!!"
Will live near by and wanted a romantic getaway. The montelucia was perfect! Very friendly staff, beds were super comfortable and the bathroom was amazing. The spa and pool was very relaxing and fun! Can't wait to go back!Genuine Hotels.com guest review
"Lived up to reputation of excellence"
We have traveled extensively, and must say: the hotel was outstanding. The staff, outstanding. The service, outstanding. The setting, outstanding. The hotel spa, outstanding. Hotel amenities: outstanding. That's basically it: outstanding. Did I mention... Outstanding.Genuine Hotels.com guest review
"Great stay, pictures don't do the place justice!"
It was a lovely stay and not only will I be coming back, I will be enjoying their spa and other amaaaaazing amenities for they guest. Loved the room, tub and shower were incredible! So romantic.Genuine Hotels.com guest review
"Great Spa and Accommodating Staff"
I travel for business frequently to Scottsdale. I found this place six months ago, but was not able to use the facilities because I was so busy. This time I came a day an a half early to use the spa and was rewarded with a wonderful time. Marissa, the hotel register, was able to give me the expedia plus upgrade without a hitch. She was glad I was there […] and wanted me to come back. Jeanne the aerobic instructor at 7:00am was fabulous for their mix workout of pilates/muscle training. She gave me a recommendation of Dinora as a deep tissue massage therapist gave me the best massage of my life. I had a hair cut from Glenda and my family is still raving about it. Stephanie the Spa concierge made sure this could all happen and really smoothed my way for the day! Stacy, the fitness center manager, explained the various equipment. When I left at four in the morning Marshall, the night manager, was very helpful about final questions and details. I often stay at the princess but I like this more. Read moreGenuine Expedia guest review
Our staycation at The Montelucia was fantastic. Staff and amenities were top notch, food was great, pool and spa were relaxing. I highly recommend, and will definitely be back!Genuine Hotels.com guest review
This one of the best hotel I stay in for the last 10 yearsGenuine Expedia guest review
Overall the property was good. However, we had an early flight out and requested a wakeup call at 2 am. Luckily, I had set my cell phone alarm because we never got our wakeup call.Genuine Hotels.com guest review
"Beautiful, ritzy, escape"
I was very impressed with the quality of the service and the food. The room was clean and updated. The bed was very comfortable. And the grounds were beautiful.Genuine Hotels.com guest review
The staff is very friendly and attentive. The room and bathroom were clean and spacious. The bathroom provides a large walk-in shower and a large bathtub. I had a nice private patio outside my room. I ate there twice and the food was very good. I would highly recommend this hotel. I would stay there again.Genuine Hotels.com guest review
"Beautiful hotel. Immaculate. Amazing spa."
See above. Perfect stay. Great happy hour one of nicest places I ever stayed. I felt like a queen,Genuine Expedia guest review
"Beautiful resort, AMAZING spa!"
The highlight of our stay is Joya Spa. By far the best spa experience I've ever had. The hotel grounds are beautiful, the staff are friendly, the rooms are comfortable and quiet with a huge bathroom.Genuine Expedia guest review
Our room was comfortable and the bathroom was very nice. The service throughout the stay was wonderful. Everyone , no matter what his or her job may have been, seemed to convey that the mission was to make every aspect of the stay exactly as I wanted it. There is an adults only pool and a very nice family pool.Genuine Expedia guest review
"Views of Camelback MTN"
This is my third stay at the hotel spa. I come here because the spa is beautiful and the views of Camelback are stunning. The hotel rooms even at the basic level are very nice and all have some kind of patio or deck with cushioned lawn chairs. The pools are good too but mostly just stay in the spa pool area. Staff is compentent and grounds are well […] maintained. Read moreGenuine Expedia guest review
"Great place to stay"
Absolutely beautiful hotel, would recommend to everyone.Genuine Expedia guest review
I expected more for the price for the price I paid. We couldn’t sleep due to noisy engines close to our room. It takes away the promised rest and peace that this hotel offers. Rooms are outdated and dark. The service at the Spa was good, but the pool area is very small and it was always crowded. In general I would not recommend this hotel. One good […] aspect of the hotel was the restaurant. Food was very good and service was great. I’ll highly recommend it. Read moreGenuine Expedia guest review
"Lovely hotel and view"
Had a great 4 night stay. We were simply trying to escape the cold New York weather and we had a nice time. The spa is wonderful - had some great treatments. Food on the premises is also very good - lots of healthful options. The views from the property are of Camelback Mountain. Gorgeous. The hotel is close to a variety of activities and Old Town Scottsdale […] (10 minute drive). Read moreGenuine Expedia guest review
"Overall Happy Traveler"
Was very impress with the front desk. Especially the young lady that helped me at my check in. Awesome job.Genuine Hotels.com guest review
"Quaint and quite luxury"
Beautiful and relaxing place. Great staff that are friendly. Room and resort view of Camelback mountain is stunning. We had a family of 4 stay in a double room. Beds were comfortable, bathroom could have had a privacy divider for the shower and toilet so that multiple people could use the bathroom at the same time. Bathroom was large. There was not […] enough drawer space to unpack from suitcases. This was frustrating for a 1 week stay. However, with that said, we would definitely stay there again and work it out. Read moreGenuine Hotels.com guest review
I would book my next stay at this resort.Genuine Hotels.com guest review
"feel like you're a world away"
I was already in Scottsdale at another property, but decided to extend my stay another night. So I chose the Omni Montelucia and what a great choice.Genuine Hotels.com guest review
Great hotel for our family of four! I can't wait to return.Genuine Hotels.com guest review
"The views and location trump bad service."
Service was slow and did not represent 4 or 5 star quality.Genuine Expedia guest review
"Nice hotel with accomodating and pleasant staff."
Overall, quite a pleasant experience. Only disappointments were that there was no turndown service one night, which was assured, the Keurig coffeemaker and the iron in the room did not work, and had to be replaced. The presentation in the dining room for breakfast, and the wait staff, were superb. My wife and I travel all over the world, and prefer […] to stay at Four Seasons facilities, but both of us commented that the king bed was the most comfortable that we have experienced. Read moreGenuine Expedia guest review
"Excellent Weekend Destination"
The Omni Scottsdale Resort & Spa at Montelucia is located on the borders of Paradise Valley and Scottsdale at the foot of Camelback Mountain. The views and grounds of the resort are excellent. However, it's an older resort and has had several additions over the years so the layout takes a bit of getting used to. My room was very nice and well-appointed […] but the stand-out feature of the resort was the Prado restaurant. The restaurant staff were very professional, the menu (locally sourced produce with a Mediterranean twist) and the food was delicious. Recommended! Read moreGenuine Expedia guest review
"Perfect location and great room"
The location of the resort is perfect! Close to downtown Scottsdale, shopping, restaurants and hiking. Much better than some of the resorts we have stayed at in north Scottsdale in the past. The rooms are wonderful-clean and the beds are heavenly to sleep in with lots of fluffy pillows. The bathroom was huge with all the amenities. The resort itself […] is has a lot of character and is pretty. The only thing is the pool is on the small side and the service at the pool was so so. When guests would leave the pool area, it would take forever for the attendant to clean up the dirty towels and food left behind that the guest ordered earlier. Also at night, we were hoping to come back after dinner and have a cocktail while sitting at the fire pits on the grounds of the resort and the place was dead! Overall, I would still highly recommend the resort solely on the location and the quality of the rooms. Read moreGenuine Hotels.com guest review
it is a very nice property with great swimming pools and patiosGenuine Hotels.com guest review
"Great views and relaxation"
The fountains, flowers, and pools were gorgeous. Room was spacious, especially the huge bathroom. We loved having our own patio space to relax and share a takeout breakfast from Crave Cafe. Our trip was short and packed with activities. We would love to return and spend even more time at the resort.Genuine Expedia guest review
"Last minute reservation"
We had to find a place at the last minute, and this resort looked great online. Once we got there we were so impressed. Everyone was very helpful and friendly, the place is clean and well-kept. Our biggest issue was that the portions at the restaurants are large; we often wished we would have shared.Genuine Expedia guest review
"Best kept secret!"
Our second stay here - it's the best kept secret in Phoenix/Scottsdale area! Walk around the corner to hike the stunning Camelback Mountain. Few minutes to Fashion Sq Mall. Friendliest staff.Genuine Expedia guest review
"Beautiful Property and Room"
We weren't sure what to expect, because the price was so reasonable compared to others resorts we looked at, but were pleasantly surprised. The grounds and the room were incredible. The bed was extremely comfortable. We will definetly stay there next year!Genuine Expedia guest review
My was my first time at this hotel. The hotel is very nice. It is a very large hotel and very spread out. Difficult to walk from your room to the front of the resort in high heels as the tile in the main area is very uneven and not friendly to heels. Both myself and my 27 year old daughter had very sore ankles attempting this difficult task (we finally […] walked bare foot!). I would not recommend this hotel to an elderly person as the walk from your room (if you are unfortunate enough to be at the back the resort) is quite a hike. Unfortunately, it was quite cold while we were there making the long walk about the resort very uncomfortable. Golf cart rides to and from our room were difficult to secure. Buildings are not clearly marked making it difficult to locate your room. I would stay here again but I would make sure my room was closer to the front of the resort. Staff was very friendly and kind and tried hard to assist with requests. Read moreGenuine Hotels.com guest review
I selected this hotel because of the proximity to Camelback Mountain. We had a great stay here but what skyrocketed our experience was the generous and unexpected room upgrade. Our original room had a fair view but the room upgrade not only had a spectacular view of Camelback Mtn, it was also centrally located on the property which provided effortless […] access to all the hotel amenities. Ask for room 121. Read moreGenuine Hotels.com guest review
"Fablulous as always"
Love this place. Great views, service, food, pool and close to hiking and all things good in Scottsdale. Come here anytime I can. Paul and Grampa Frank in restaurant are very profesaional, friwndly and informative.Genuine Hotels.com guest review
Two hr wait for restaurt seems crazy. The tables were not full.Genuine Hotels.com guest review
"Relaxing, romantic stay"
This stay was purchased as a gift for my newlywed son and his wife. They absolutely loved the Montelucia, especially the HUGE bathroom and amenities. They raved about the comfortable bed and spacious room. I've stayed at the Montelucia before so I had no qualms about giving them a few nights as a mini-honeymoon since my son is in the Army and will be […] deploying soon. Read moreGenuine Hotels.com guest review
Very nice hotel with great views and perfect locale for me and my kids to hike Camelback every day!Genuine Hotels.com guest review
"Great holiday getaway!"
Hotel was really beautiful, Christine in sports bar was exceptional-great sense of customer service! My room key was de-magnitize at least 4 times during my 3 night/4 day stay, a little inconvenient due to distance of front desk (happen to another guest as well as he was fired up at front desk when I was checking out)-this was really the only complaint. […] Room exceptionally comfortable, GREAT shower and separate soaking tub. They did try to charge me a riduculous $25/ for a refridgerator (charge not listed on booking website, they did waive ultimately). Read moreGenuine Hotels.com guest review
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