All hotels in Paradise Valley, Arizona, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here4949 E Lincoln Drive, Paradise Valley, AZ, 85253, United States of America, ‏‎800-491-6126
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4.6 / 5Outstanding

Score breakdown (from 463 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.6
  • Comfort
    4.7
  • Condition
    4.7
  • Neighborhood
    4.8
3.0 / 5Good
"The rooms need remodel."
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The staff and exterior grounds are great. Mattresses carpets linens all need to be in a dumpster. I think if you check back in the fall of 2015 you should find a good experience.
Genuine Expedia guest review
Other trip Dec 8, 2014
honestjon
US
5.0 / 5Outstanding
"Gorgeous, relaxing locale."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Attentive staff, focused on you having a great vacation. The only negative was not having a screen for the sliding doors, so you could not keep doors open for fear of animals (scorpions).
Genuine Expedia guest review
Other trip Dec 8, 2014
Steel Magnolia
US
5.0 / 5Outstanding
"Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is a resort like location located in the heart of Paridise Valley. The rooms are large,clean and well appointed. The only downside worth mentioning is the up charge of ten dollars per day to self park your car. The other option is 27 dollars per day for valet but really, 10 dollars to park myself? Nonetheless a nice hotel and would stay again
Genuine Hotels.com guest review
6 night romance trip Nov 29, 2014
Jessica
US
5.0 / 5Outstanding
"Great for Relaxation!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a great experience at the Omni. The staff was attentive and the area is serene. We would definitely visit the Property again.
Genuine Expedia guest review
Other trip Dec 3, 2014
KVT
US
5.0 / 5Outstanding
"A week at Omni-Scotsdale"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Entire hotel complex very attractive. Wonderful landscaping. Lots of fine details in all buildings. Outstanding maintenance. Terrific restaurant and bar. Friendly, helpful service. Reasonable cost. Attractive shops. This is a wonderful resort.
Genuine Hotels.com guest review
6 night romance trip Nov 23, 2014
Arne and Karin
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My wife and I had a very relaxing and romantic time at this resort. The Joya Spa was absolutely fantastic!
Genuine Expedia guest review
Other trip Dec 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Great!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Love it!!!!
Genuine Hotels.com guest review
2 night romance trip Nov 21, 2014
donna jo
US
5.0 / 5Outstanding
"Not the same"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Third time we stayed here in the last five years. The rooms need to be updated, ie new carpet. The restaurant and bar are still excellent.The standard room price is what a junior suite was two years ago with no perks(breakfast/resort credit etc). Not the deal it was (probably since the Omni took over).
Genuine Hotels.com guest review
4 night business trip Nov 19, 2014
Danny L.
US
5.0 / 5Outstanding
"Great getaway, even on business"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A surprise getaway masquerading as a business trip. Pool is large enough to do actual laps; will return next time in Phoenix.
Genuine Hotels.com guest review
1 night business trip Nov 20, 2014
David
US
4.0 / 5Excellent
"Beautiful Alhambra inspired hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel grounds were impeccably well groomed and maintained, and the staff was superbly friendly and helpful. I would definitely stay here again. Only thing I could say for improvement is that front desk needs to explain up front the nightly credit card authorization charges that hit temporarily until you check out. My phone notification for credit card unauthorized charge went off at 2:30 in the am for a random amount and made me get up to call and sort it out.
Genuine Expedia guest review
Other trip Nov 20, 2014
Ohio Ben
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hospitality shown by Anne at the front desk. She went out of her way to ensure our stay was absolutely enjoyable on our wedding night. Thank you so much from me and my wife.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent experience all around from the spa to the restaurant to the rooms to the staff! Only positive things to say!!!
Genuine Expedia guest review
Other trip Nov 20, 2014
julie
US
5.0 / 5Outstanding
"Fabulous"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Fabulous resort with fantastic service, spa, and amenities. Wish Camelback mountain was more accessible as you have to go all the way around the resort for access to hiking trails.
Genuine Hotels.com guest review
2 night trip with friends Nov 7, 2014
A Traveler
US
5.0 / 5Outstanding
"loved it. great facilities, great for a splurge"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
stayed 2 nights to celebrate our engagement. arrived and were a bit overwhelmed by everyone wanting to take our bags and valet our car, although all good intentioned. lazed by the pool while waiting to check in to a beautiful room looking out onto the pool. beautiful grounds, great place to stay if you want to splurge and enjoy the resort facilities.
Genuine Hotels.com guest review
2 night romance trip Nov 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Great all across the board"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I visited for a relaxing weekend alone. Everything was spectacular. Customer service was the best I've ever received. I will be back soon.
Genuine Hotels.com guest review
2 night trip Oct 25, 2014
Astin
US
5.0 / 5Outstanding
"Top of the line resort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I've stayed here twice, once with my wife and once on a quick business trip. What a wonderful resort. The grounds are beautiful and spacious, the setting next to a mountain stunning, the health club first rate.
Genuine Hotels.com guest review
1 night business trip Sep 24, 2014
Happy Traveler
US
5.0 / 5Outstanding
"Fabulous resort. Can't wait to go back!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We enjoyed three days of sun and relaxation at this fabulous resort. It is beautiful, peaceful and the staff is exceptionally attentive and courteous. A wonderful time and hope to return. Love the adult only salt water pool. Beautiful view of the mountains and quiet, peaceful stay.
Genuine Expedia guest review
Other trip Oct 22, 2014
Jennifer
US
5.0 / 5Outstanding
"Top of the line"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great place. Posh. A bit noisy rooms bfast bufet limited choice. But will surely return Close to everything
Genuine Hotels.com guest review
2 night romance trip Oct 11, 2014
Juan
US
5.0 / 5Outstanding
"Privacy"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I had a great time and loved the facilities. The only serious issue I had was walking into my room and finding house keeping in the room while my husband was in the shower. The restroom door was open slightly as well. I'm sure you can appreciate my irritation with that.
Genuine Hotels.com guest review
3 night trip Oct 1, 2014
Misty Vo
US
5.0 / 5Outstanding
"Great Place to Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We wanted an upscale place without golf or over-emphasis on spa. The location is convenient with a fantastic view of Camelback Mountain. It has many good dining choices, good food, good drinks, and good service. The Spanish motif was beautifully done. The amenities make it a great value (versus other resorts at twice the price).
Genuine Expedia guest review
Other trip Oct 1, 2014
Steve
US
5.0 / 5Outstanding
"Beautiful hotel with fantastic views"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Loved this hotel! Staff were extremely friendly and helpful. Rooms were clean and roomy. View from room was fantastic. Convenient location. Wonderful spa. Great restaurants.
Genuine Expedia guest review
Other trip Sep 30, 2014
Cookie
US
5.0 / 5Outstanding
"Oh My Gosh - What a Great Experience!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
First I want to preface this hotel review with a disclaimer.... I was in Arizona for a long weekend with my best friend and we would have had a wonderful time together even if we had stayed at a one-star hotel. We had been looking forward to getting away, enjoying the sun and relaxing for months so it was pretty much guaranteed to be a great weekend the moment I got to the airport! That being said - our time together was 10 times better because we stayed at the Omni Scottsdale Resort and Spa at Montelucia. The grounds were beautiful, the room was super nice and the service was exceptional. We were upgraded to a suite upon check in due to some water damage that had occurred related to the recent storms. The large 2nd floor balcony with two reclining sunbeds was so tranquil and the room itself was extra spacious. The bathroom was especially nice with a huge soaking tub and double sized shower. We enjoyed walking around the grounds, sampled meals at each of the restaurants (lots of fresh and healthy options including a juice bar on Sat. morning) and enjoyed massages at the spa. Beyond all the amenities - the staff made us feel welcome and addressed all of our needs. I had forgotten my toothbrush and one was delivered to the room within minutes. I would definitely recommend the resort to others and stay there again if I return to Scottsdale.
Genuine Expedia guest review
Other trip Sep 29, 2014
Cindi
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
The staff was wonderful. The room was very dusty. It seemed like it hadn't been cleaned in awhile. The water in the shower had a bad smell. I really liked the resort, they just need a new cleaning staff.
Genuine Expedia guest review
Other trip Sep 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Resort, Great Price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I travel a lot, and to many different areas of the world. I really enjoyed this resort. It was top notch.
Genuine Hotels.com guest review
3 night trip Sep 5, 2014
A Traveler
US
5.0 / 5Outstanding
"When you need some down time !!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
What a great facility and all the restaurants were fantastic !!!!
Genuine Hotels.com guest review
2 night romance trip Sep 5, 2014
Gerald
US
5.0 / 5Outstanding
"Spectacular service and plush beds and linens."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff were wonderful and the rooms were great. I would stay here again.
Genuine Expedia guest review
Other trip Sep 8, 2014
A Traveler
US
5.0 / 5Outstanding
"Go to the Mediterranean without leaving the USA"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Beautiful, like being in Europe , pleasant architecture, nice pools, nice surroundings , great soaking tub, felt luxurious and very comfortable
Genuine Expedia guest review
Other trip Sep 8, 2014
Kiki
US
5.0 / 5Outstanding
"Second time just as fantastic as the first!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This place just gets better and better! Don't even see how that is possible as they are already a 10 out of 10, but it is. The staff is exemplary. They are as good or better than the finest hotel in the world. See Marisa up front. The accommodations are excellent! The beds in the room are like floating on clouds. And the bathrooms are large with beautiful walk-in tiled showers and a large soaking tub. The entire resort is decorated like Spain or Morocco. Beautiful decor that sets it a step above everyone else. And the Spa! Oh my goodness the spa! Best massage I've ever had in my life by Heather. See Stevie at the spa and she'll take good care of you. They have ever service imaginable. And the spa is huge. There is also a nice fitness facility and separate spa pool. Along with two large pools and jacuzzis located on the resort - this place is heaven. The whole place has a very relaxing zen vibe to it. You relax immediately upon entering the property, located close enough for a beautiful view of Camelback mountain. And let's not forget about the food!! They have a bar, full restaurant, poolside service, cafe, and a second restaurant to chose from! Servers Arne and Scott were amazing. Highlights on the food front: Chilean Sea Bass and Dolce & Salado in Prado, Kale Flatbread in M'bar, Miami Vice and turkey burger poolside, and the Breakfast Buffet in Prado. All were 5 stars. The coffee is amazing! Do yourself a favor and get to this resort! You'll be happy you did.
Genuine Expedia guest review
Other trip Sep 8, 2014
SP
US
5.0 / 5Outstanding
"Great hotel with spa"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Heather at the front desk recognized the expedia gold VIP and have me the free upgrade without having to ask. Stephanie from the spa recognized me from my May visit and did a great job making me feel well cared for. Rena gave me a haircut that I received multiple compliments. Vicky at the coffee ice cream shop made my day with the outstanding sorbet. Marshall the early morning manager was helpful during checkout to help me on my way to the airport.
Genuine Expedia guest review
Other trip Sep 7, 2014
stephen
US
3.0 / 5Good
"this place has slipped"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
I have stayed here in years past and can say by comparison, this place has slipped. The hotel grounds are showing wear and tear. Our room was in a sketchy white building that looked like an apartment complex and not like the rest of the property. There was vomit on the curtains in the room and the carpeting needs to be replaced.The landscaping looks rough and no longer manicured. The service was average. The main restaurant Prado has mediocre food at very high prices. The location and view are still outstanding.
Genuine Hotels.com guest review
1 night trip Aug 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Resort!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Grounds are wonderful! Starbucks on premises that serves baked goods & sandwiches. Prado restaurant great for fine dining, and there cafe for lunch was wonderful. Better yet have your lunch served to you at the pool! Adult only pool is also available. The rooms are extremely comfortable, best showers in Arizona, plenty of room for at least two along with an elongated tub. The Spa is one of the finest in Arizona with separate facilities for men/women, and a common sanctuary room for complete tranquility & relaxation.
Genuine Expedia guest review
Other trip Sep 5, 2014
Mark Anthony
US
5.0 / 5Outstanding
"When can I go back?!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beautiful hotel, super friendly and helpful staff, LOVED it. I was sad I only got to stay one night, and hope to go back soon!
Genuine Hotels.com guest review
1 night romance trip Aug 21, 2014
Marianne
US
5.0 / 5Outstanding
"Hotel located very conviently from near by places"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Really enjoy our stay love to go back again . Love the area it is really felt like a paradise. The hotel is located near paradise valley
Genuine Expedia guest review
Other trip Sep 2, 2014
A Traveler
US
5.0 / 5Outstanding
"Town-like atmosphere"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
We enjoyed our stay. We did experience a very large spider, and two very different bugs on our bed. We did not mention it because we had no proof to show.
Genuine Hotels.com guest review
2 night family trip Aug 29, 2014
Steven
US
5.0 / 5Outstanding
"Wonderful and relaxing weekend !!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Really loved our stay here. Staff is wonderful and resort is beautiful. Will definitely come back.
Genuine Hotels.com guest review
2 night trip Aug 22, 2014
Beatriz
US
5.0 / 5Outstanding
"couldn't beat the price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I was looking for a place to take my girlfreind on an overnighter and did an expedia search. I saw the price of this place being $84 and checked it out. They had me when I saw they had soaking tubs. This place was beautiful, the pools were awesome and it was very close yet out in nowhere land. I plan on staying here again
Genuine Expedia guest review
Other trip Aug 30, 2014
Mike
US
4.0 / 5Excellent
"Beautiful but....."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
the resort itself is lovely but aging a bit...we checked into our room and after about an hour heard a dripping..the bathroom where the toilet was flooded...thought it was the toilet but it was from a pipe in the ceiling that looked lilt it was from the room above us...toilet water maybe???called front desk and they said do you want us to send someone to fix it?? told them we wanted to be moved which they did about 40 minutes later...later took a bath and the tub would not drain...called front desk and they just offered to send maintenance to fix it...all they did was take a suction cup and drain the tub...did not fix the issue...on check out left my clarisonic facial brush in the bathroom drawer...when I called to alert them they said it wasn't there...don't know if staff took it or the next guests...was surprised at the lack of service and follow up...beautiful place but the flooded bathroom, tub not draining and losing my device marred the experience....
Genuine Hotels.com guest review
1 night romance trip Aug 23, 2014
Kyt
US
5.0 / 5Outstanding
"the Moroccan dream!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My boyfriend and I have stayed here several times. Absolutely amazing! The grounds are beautiful the safe goes above and beyond and the rooms.... Ahhhh the rooms are fantastic! Large soaking bath tub, huge walk in shower, and the softest bed a girl could ask for. Must stay here!!
Genuine Hotels.com guest review
1 night business trip Aug 23, 2014
Amanda
US
5.0 / 5Outstanding
"Great getaway"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My friends and I thoroughly enjoyed out stay at the Montelucia. It is a gorgeous property. We enjoyed hiking up nearby Camelback Mountain early in the morning and then spent the afternoon either at the amazing Joya Spa or just relaxing poolside. Dining was wonderful at The Prado, El Centro or the Crave Cafe.
Genuine Hotels.com guest review
3 night trip Aug 21, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Spent two nights. We were eating alive by Mosquitos. Main restaurant had very limited menu. Pool area and views were excellent. At check in valet had an attitude.
Genuine Hotels.com guest review
1 night trip Aug 20, 2014
A Traveler
US
5.0 / 5Outstanding
"relaxing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A beautiful hotel and great service. I highly recommend it!
Genuine Hotels.com guest review
1 night family trip Aug 8, 2014
Kathy Williams
US
5.0 / 5Outstanding
"Beautiful oasis in the middle of the Phoenix"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Montelucia is a spectacular resort and spa in Paradise Valley, Arizona, an affluent suburb of Phoenix. It was a perfect place to spend an anniversary weekend while visiting friends and family. The Summer room rates were amazing for a 5 star resort such as this. You are surrounded by breathtaking views of Camelback Mountain and other desert cliffs. The staff was wonderful and accommodating. The restaurants, bars and pool staff were all attentive, friendly and aiming to please. Same with the valet guys....everyone was super friendly despite working in the 110 degree heat! We loved the pools, especially at night.
Genuine Expedia guest review
Other trip Aug 19, 2014
Rob and Cindy
US
4.0 / 5Excellent
"Two issues"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Resort was awesome. Tons of great food and pools were awesome. Room was comfortable with nice view of camelback mountain. Ordered room service which was great as well. What really upset me was we arrived at 410, 10 minutes after our guaranteed check in time and were told the room wasn't ready and it would be ready shortly. So we waited an hour before I went back up to front desk and asked about our room again. to keep us from waiting any more the gentleman at the front desk promptly assigned us another room which was appreciated. Now our check out time was 12 noon. At about 10am room service knocks on door. I declined as we were going to checkout in a couple hours. In an hour they knock again and a gentleman says they need to clean the room because we need to check out. This is an hour before out check out time and my girlfriend and I were still getting ready. I reminded them about the scheduled noon check out time and the gentleman that knocked walked away and another gentleman behind him kindly appologized. I understand the hotel may have been busy and needed open rooms ASAP but we felt as though we were being rushed to leave. The incident at the beging was unfortunate but was dealt with the incident at the end however really did bother me. My girlfriend and I gathered our stuff and left as soon as we could.
Genuine Hotels.com guest review
1 night romance trip Aug 16, 2014
Antonio
US
5.0 / 5Outstanding
"Birthday Relaxed"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I and my friend enjoyed the resort. Very beautiful and peaceful. Lots of spa activities and the staff was so professional. They actually go overboard to assist you. I will definitely returns. AldAlso live music.
Genuine Expedia guest review
Other trip Aug 18, 2014
Rena
US
5.0 / 5Outstanding
"Romantic Oasis"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
One night at the Omni was definitely not enough to enjoy all the romantic and fun amenities of this resort. The staff members and overall service went above and beyond our expectations. There are shuttle carts that will transport you to your room and your car, which was convenient because our room was located towards the back of the resort. Our driver gave us a little tour of the resort before dropping us off at our room, which was very helpful. During our late night swim in the adult pool, a staff member went out of his way to bring out pitchers and glasses for us and another couple, which was well appreciated. Our Full Camelback View room opened up to a secluded yard surrounded by an ample amount of foliage, but only the tip of Camelback Mountain. It would have been nice to have a full view of it, but we appreciated the romantic seclusion. The bathroom was the best part of the room, especially the bath tub. Make sure to bring your own bath bubbles! Overall, we had a wonderful time at the Omni Resort and are planning to come back again!
Genuine Expedia guest review
Other trip Aug 17, 2014
Frannie
US
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everyone was very friendly and helpful. The grounds are big but easy to navigate once you know your way around. They are very well maintained and everything is absolutely beautiful. We stayed in the furthest building (#18) and it's only a few minute walk to get to the restaurants, pools and reception. Upon arrival we were taken to our room in a golf cart. The bell boy driving was very helpful in showing us where everything was at and told us if we call the front desk anytime we leave our room they would come pick us up. That was not necessary as we just walked. Even in the 106 degree heat the walk was no big deal. The room is amazing. The bed was comfortable and the bathroom had a deep tub and separate shower. We had a great breakfast at the restaurant/buffet in the hotel as well. Grandpa Frank made us feel like family and our waiter Alex was awesome. The food was great, though it's a little pricy. Overall, I would recommend this hotel.
Genuine Expedia guest review
Other trip Aug 11, 2014
Lyndsey
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Extremely clean. The largest and most elegant bathroom I have ever seen. Balcony for the room was awesome.
Genuine Expedia guest review
Other trip Aug 9, 2014
A Traveler
US
5.0 / 5Outstanding
"Awesome experience. Outstanding, attentive service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was blown away by the attentive, thoughtful personal service. The hotel is beautiful and well maintained. 24 hour fitness center has top of the line equipment. I'm definitely coming back.
Genuine Hotels.com guest review
1 night business trip Aug 5, 2014
Catherine Monson
US
5.0 / 5Outstanding
"Beautiful Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Unfortunately I came for an overnight stay on a business trip. I came with my family and got there after 10pm. We unpacked and went night swimming, it was beautiful. The beds were amazing, the staff was great, and the room was very clean and beautiful. My family and I loved it, I think we found our little secrete resort get away. We are already planning our return stay for at least 5 days for the end if the month. Great Experience.
Genuine Expedia guest review
Other trip Aug 7, 2014
Hernan
US
5.0 / 5Outstanding
"Great hotel for great price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a wonderful relaxing stay, couples massages , great spa experience, overall great stay
Genuine Expedia guest review
Other trip Aug 4, 2014
A Traveler
US
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