Great no problems! The staff was nice, the hotel and room, clean. Club room on the 10th floor was stacked with plenty of snack and drinks.Genuine Hotels.com guest review
"Great family stay"
Large room to fit pack n play crib, fast service, quiet room!Genuine Hotels.com guest review
"Good service, right next to airport"
The staff was incredibly friendly and they run a shuttle to the airport whenever you need it (the hotel is less than 3 minutes from the terminals) but I would say that the surrounding area/food options are a little too limiting to make this a good hotel for anyone staying for anything other than a bed to catch a flight out early the next day. Also, […] the hotel is a bit old, and feels it. Again though, good enough for a stay for a quick layover. Read moreGenuine Hotels.com guest review
The clear plastic film that covers the light in the bathroom & fell on me. When I called the front desk & told them all they said was they would send someone up there. We waited for 30 min & nobody came. I went downstairs & all they did was file a security report. I will never stay there againGenuine Hotels.com guest review
"Good deal for San Jose airport stay"
Best hotel we've found with close access to early morning flights at San Jose airport. Airport shuttle and a fair room price work well for us.Genuine Hotels.com guest review
Very quite like the fact the bar and restaurant are in the hotel. The staff Is wonderful they get things taken care of right away.Genuine Hotels.com guest review
Very close to SJC airport but also overpriced during conventions. Parking is $19 a night.Genuine Hotels.com guest review
"Smelly room with no hot shower"
Terrible. They checked me into a room with someone already in it. Then they moved me to a room that smelled like a wet dog - they had washed the carpets and they were smelly. Then that room had no hot water in the shower in the morning! So I went to my morning meeting without a shower. That sucked. I told the front desk folks - they apparently knew […] about the room carpets... but no...they didn't comp my room. Read moreGenuine Hotels.com guest review
Have stayed here numerous times and always a positive experienceGenuine Hotels.com guest review
Left to another hotel ...service was horribleGenuine Hotels.com guest review
All around very good hotel.Genuine Hotels.com guest review
I booked 4 hotel rooms for my staff to stay in during a conference - upon arrival my team found a bug in the bed in one of the room, and another of the rooms smelled oddly and their shower wouldn't work. The staff defensive instead of apologetic. I pulled my team out and rebooked them down the street, but the hotel is still insisting on charging us […] an early departure fee of $75 that they claim is enforced by the Hotels.com side. Unpleasant experience! Read moreGenuine Hotels.com guest review
"Time for a makeover"
hotel is showing its age. The carpets in the hallway are loose and old looking. The room is aged and has a stale smell The rooms are clean, beds good. I did not have a fridge in my room, which would've been nice. The hotel is in a business area but expect to pay for everything if you are not a Hilton Honors member. $19 to park and $10 a day for int […] erenet. Read moreGenuine Hotels.com guest review
"Service is good here."
The service there was great. I asked for early check-in but all room were occupied the day before. So the receptionist suggested that she gave me a call when it was ready and she did. It was very cordial.Genuine Hotels.com guest review
Stayed to catch an early flight out of San Jose. Very convenient and quiet.Genuine Hotels.com guest review
terrible smell in the hallway in dirty sheets on the bedGenuine Hotels.com guest review
Great hotel. You have to pay for parking and internet service.Genuine Hotels.com guest review
"Average stay, expensive room for what you get."
The lobby and conference areas were very nice and self parking was a breeze. I stayed in a room on the first floor which looked like it hadn't been updated since the 80's. The trim was faded and peeling - too many things to list. The thermostat wouldn't go below 68 which meant the room was much too hot for sleeping. The sliding glass door opened, but […] there was no screen. And, no cookie! Read moreGenuine Hotels.com guest review
"last minute convention"
i stayed at the doubletree for a convention. i really liked that they had a starbucks in the hotel because i had to get up early. the prices of the items in the store were a little over priced and the same thing with their room service menu. the hotel is definitely old and needs to have repairs done, but overall it wasn't bad. the bed was very comfortable. […] i would stay there again. Read moreGenuine Hotels.com guest review
"Forgot my toothbrush!"
We went to San Jose to catch a Sharks vs Blackhawks game. Great hotel. I forgot my toothbrush and was so happy I was able to call housekeeping and have one delivered with toothpaste to my door for no charge. Every one was really friendly. I have already booked a room for July when we come to town to see the One Direction concert.Genuine Hotels.com guest review
"Spacious, good location"
Spacious room, good location but $19/day self parkingGenuine Hotels.com guest review
Great experience. Everyone was very nice and helpful.Genuine Hotels.com guest review
"Good location, spacious room"
Good location, big room size, nice to have 2 sinks but one of the sinks hot water knob fell off. Also room key card did not open the entrance door at the end of the hallway so it was not accessible from the outside. Would have preferred not to have had to pay $19/night for parkingGenuine Hotels.com guest review
"Good hotel near airport"
I need a hotel close to the Dan Jose airport room was excellent. Breakfast buffet sub par for a hotel in this class.Genuine Hotels.com guest review
The hotel staff is extremely friendly. They made me feel very comfortable.Genuine Hotels.com guest review
Overall greatGenuine Hotels.com guest review
We stayed here for two nights for my friend's wedding. The hotel was nice as compared to how it looks outside. Nice and clean and the staffs were friendly. The only thing I did not like was the parking fee. We had to pay for $19/night. Even when some of guests were stopping by, they had to pay some portion.Genuine Hotels.com guest review
Excellent. Staff was very helpful and friendly. We were pleased to find food service still available after arriving on a late evening flight. Room was spacious and immaculate. Would definitely stay there again.Genuine Hotels.com guest review
"Park and Fly Option"
I was looking for a comfortable hotel to stay before and after my vacation, with a park and fly option, as I was flying from the San Jose airport. The Doubletree exceed my expectations for the cost, comfort and accessibility to the airport. Free shuttle to and from the airport was easy, my car was safe at the hotel while I was away and the nights before […] and after my vacation were comfortable and safe. Read moreGenuine Expedia guest review
"Not fabulous, but will do in a pinch."
The hotel was just okay. My bathroom door had wood that was peeling off and looked damaged. It just had a general "dated" feel and was in need of a remodel, in my opinion. Hotel restaurants were overpriced and food was just okay.Genuine Hotels.com guest review
Very good for the money.Genuine Hotels.com guest review
This is a massive hotel near the San Jose Airport. The staff were great and offered a warm cookie upon arrival. The only downside was a false fire alarm that went off in the middle of the night; word was that it was an upset electrician. Parking is not free and they do offer valet service.Genuine Hotels.com guest review
"was ok need a breakfast"
was very confortable the none contenetal breakfast was a missGenuine Hotels.com guest review
Heating system did work in my room.. I had to change rooms 3 timesGenuine Hotels.com guest review
Very short due to layover. Beautiful, comfortable and great staff!Genuine Hotels.com guest review
"San Jose break"
Overnight on return from Hawaii before joining family in CA. Very comfortable. Excellent breakfast bar.Genuine Hotels.com guest review
One of our favorite places to stay!Genuine Hotels.com guest review
was great. The staff is super nice and co-operative. Balcony with beautiful scenery do makes much difference and gives you fresh look.Genuine Hotels.com guest review
Nice timeGenuine Hotels.com guest review
It was well. Was there for New Years. Hotel was clean and check in staff was good but when I checked out staff was a bit unfriendly but all and all went wellGenuine Expedia guest review
Striking workers out front yelling at arriving guests along with making noise with horns and whistles. If I knew this, I never would have stayed. $20 a day to park, ridiculous. They don't make enough off room fees, parking should be free.Genuine Hotels.com guest review
We had a great time. Breakfast was excellent and the staff provided us with superior customer service.Genuine Expedia guest review
"Close to airport"
Perfect for flying out of San Jose airport.Genuine Hotels.com guest review
"Great Hotel and Staff!"
The staff was very friendly, especially having to work on Christmas Day! We are members of Hilton HOnors, and the staff was very accommodating and upgraded out room. The package included full breakfast buffet the next morning. It was really good! The wait staff was very nice. We thoroughly enjoyed our stay. Yum, the cookie are great!Genuine Expedia guest review
We stayed here during a recent holiday trip up to San Jose. The hotel is perfect. The staff was very courteous and took care of everything we needed - Sarah was awesome. The rooms are clean and the hotel itself is very roomy. Despite the close proximity to the airport there was literally zero noise to be heard. The surrounding business district makes […] for a very safe surrounding and there's even a decent sports bar across the street. We stay in a lot of hotels and I highly recommend this one. Read moreGenuine Hotels.com guest review
"Some kind of Labor problems"
They were having some kind of Labor problems. For us, it meant that the heat was never on. Just the fan on low and high. Parking is a extra charge.Genuine Expedia guest review
"over rated and priced"
The booking from hotel.com wont give you complementary breakfast. You have to pay $20 for breakfast and another $20 for parkingGenuine Hotels.com guest review
"business trip that went well"
a pleasent stayGenuine Hotels.com guest review
"Loved it, would definitely stay there again"
The staff was very friendly, and the facility was clean. Great fitness centerGenuine Hotels.com guest review
All was great except for outside Parking Valet--not helpfulGenuine Hotels.com guest review
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