"A Great Place to stay!"
From check in to check out the next morning everything was great! The staff were extremely helpful. The room was excellent. The location is just off the I5 interstate but no traffic noise. Just across the road is an Applebees restaurant. All very convenient.Genuine Expedia guest review
"Very comfortable, nice place"
Everything was great except the breakfast left a little to be desired!Genuine Expedia guest review
"Good place to stay while fishing the Lower Sac"
Friendly staff, clean comfortable room. Good place to stay while fishing the Redding area. Did not try the dining in the evening, but the full breakfast was nice.Genuine Hotels.com guest review
Great stay just too short. Front desk, dining room staff friendly, professional and efficient. All room requests were fulfilled. Will stay again next time in Redding.Genuine Expedia guest review
"A/c didn't work well in room."
Air conditioner didn't cool down very fast. Tired and wanted to sleep so didn't call to have fixedGenuine Expedia guest review
"What a rip-off"
Beware when you check in to this hotel because they ignore prepaid reservations made through Hotels.com. They make you pay TWICE for your stay even though reservations were made and prepaid months before. Do not stay at this hotel. Consider another one in Redding, Ca.Genuine Hotels.com guest review
Response by Red Lion Hotel Redding Thank you for providing this valuable feedback so that we can address these areas with our staff. We apologize tremendously for the experiences you encountered with the additional charges on your credit card. We hope you will provide us with the opportunity to rectify these issues so that we can have you back and provide you with the superior service deserved! Kind Regards
Cleanliness of room/hotelGenuine Hotels.com guest review
"Nice clean room"
The room was nice and clean other than a 4" spot on the carpet (pet room). The bed was very comfortable, they provide in room decent coffee, refrigerator and microwave. The bed was very comfortable. Other than the spot on the carpet and a slow draining shower it was great. Good location close to restaurants.Genuine Expedia guest review
"close to all must-see sights"
Great place to stay while I explored the city. Liked the quiet, the exercise room, the complementary apples,free WiFi, quick access to Mt Shasta mall and surrounding strip malls. Also the pool is within the hotel, ie out of view from the parking lot.Genuine Hotels.com guest review
"Hotel Staff and location"
Hotel staff was very nice and very helpful! Front desk and chef particular! Hotel location is close to most everything we need to do; very nice!Genuine Expedia guest review
"Very nice hotel"
Leaving home in Roseburg, OR at 3:00pm, and driving all the way in a severe rain storm, needless to say, my wife and I were tired and looking forward to relaxing in a comfortable room. Upon checking in, the staff was friendly, and the room given us was exactly as had been requested on the internet. The room was very clean, nicely furnished, and the […] bed was very comfortable.The bathroom was nicely appointed and had a roomy walk-in shower. The room was extremely warm when we entered and unfortunately, even though I lowered the temperature on the thermostat and put the fan on economy, warm air continued to flow. Being on the ground floor, I opened the sliding door to allow cool air into the room, until it was time to go to sleep. Being tired, we managed to get to sleep in a warm room. The hotel buffet full-breakfast was excellent and very reasonably priced. Upon checking out, the staff apologized for our warm room, and said if we had only called, an engineer would have responded to fix the problem. Over all, we were very pleased with our acommodations. Read moreGenuine Expedia guest review
"A little weekend away!"
Overall a nice place although I would only stay again if I could have a courtyard room. Pool is not heated so Spring is not a great time to go. Food was not good in restaraunt despite recommendation from front desk. Basic tv channels omitted which is ridiculous.Genuine Expedia guest review
Walking distance to restaurants/bars and close to shopping. Might think about including breakfast at the buffetGenuine Hotels.com guest review
"Red Lion, Feb 14"
Friendly and comfortable.Genuine Hotels.com guest review
After days on the road and lots of cheap hotels this toom was heaven. Comfortable beds and bedding, spacious room, and reasonably priced meals.Genuine Expedia guest review
"Don't reserve a room here!"
We arrived at the hotel to find out it is in a very sketchy area and backs up to the busy I-5. Additionally there were some unsavory characters outside the front of the rooms smoking and staring down those that passed by. I usually don't take the time to write reviews but seeing as I am out $150 I felt the need to warn others. Three hours after booking […] and before check-in was even available I asked to cancel my reservation. The hotel refused. I went up the road and stayed at a Garden Inn for $40 less and had a view of the river. Wish there was more I could do to recoop my money but I guess it was just an expensive lesson. Read moreGenuine Expedia guest review
Response by Red Lion Hotel Redding We appreciate you taking the time to comment about your stay with us as your feedback is important when providing excellent service to our guests. I apologize greatly for the experience that you encountered with other guests prior to checking in and that you felt so uncomfortable that you stayed at a different hotel. This is definitely not the type of experience we want you to have at our hotel. We make every effort to ensure our guests are safe and comfortable and address situations that arise when other guests infringe upon that. We do value you as a guest and do hope that we will have the opportunity to serve you better on your next visit.
"close to family locations"
convenient and enjoyableGenuine Hotels.com guest review
"Nice place to stay."
Staff was extremely nice and hotel was very convenient. Bathroom was huge and everything was very clean. Would stay here again.Genuine Hotels.com guest review
"Convienent, Comfortable, Reasonable"
Bed very comfortable and hotel very quiet., would definately stay again. Several restuarants across the street and close to loads of shopping.Genuine Hotels.com guest review
friendly service...fine location.Genuine Hotels.com guest review
"Great hotel, nice staff and comfortable bed."
The rooms may a be a little dated feeling but high quality furnishings and very clean and comfortable. WIFI was free and worked fine. All of the rooms I saw had either a balcony or patio which was very nice. Worth the extra money for a good night sleep in Redding.Genuine Hotels.com guest review
Great room. I would stay there again.Genuine Hotels.com guest review
We stayed the night. Our cars were packed full as we were moving and they allowed us to park under the lit overhang at the entrance so that the night staff could watch them for us. Red lion hotels are great. Very friendly and accommodating staff. Thanks!Genuine Hotels.com guest review
We checked at 10pm at the front desk and the lady offerred to sign us up for the Dog Club which waived the pet fee for the evening. The dog welcome package was a nice toucbh. The beds were the most comfortable that we have ever slept in.Genuine Expedia guest review
The hotel had just been remodeled and was a very nice place to stay.Genuine Expedia guest review
"Friendly staff, comfortable room, dog friendly"
Just stayed one night with a small dog. It was great to be able to take her out the slider to do her business rather than through the hall. The bed was really comfortable, and the room was spotless.Genuine Expedia guest review
"Nice place. Just passing through."
Traveling through. Just spent one night. I will plan to revisit.Genuine Expedia guest review
"Hot tub heaven"
stayed here while in town for a soccer tournament. Great facilities, nice staff, especially the front desk gal. The hot tub was key for relaxing the muscles after so many games and the pool area was a great location for the team to hang out.Genuine Expedia guest review
"Just Passing Through"
Very nice hotel, room size and quiet. Did have to pay for breakfast but there was a large buffet for a good price.Genuine Expedia guest review
The hotel was very nice and clean with a location that was fantastic close to plenty of places to eat and shopping within walking distance. Very easy to get around and quiet.Genuine Expedia guest review
"Nice Comfy Hotel In Redding"
Rooms are nice and large. Very clean and everything in working order. Close to many restaurants and shopping. Highly recommended from this traveler.Genuine Hotels.com guest review
"I should have stayed at a La Quinta!"
NO complimentary breakfast. Had to pay for breakfast, and it was not as good as some complimentary breakfasts that I get at other hotels.Genuine Hotels.com guest review
We had a super stay. Will definitely stay there again the next time through. It had everything we needed and would expect from a well run hotel.Genuine Hotels.com guest review
"Midway to Palm Springs!"
We wished the Breakfast on Sat. would have started at 6 am! We have had it before and it was great, but we always have a very early departure! We will be back in two months!Genuine Hotels.com guest review
Nice hotel, food was good in the restaurant and staff was friendly.Genuine Hotels.com guest review
"Only two floors, but no elevator"
No elevator. Room was noisy, maintenance staff said the noise was from the water pipes. Breakfast buffet was ok, but food was slow coming out and tables were slow to be bussed. Breakfast seemed under staffed.Genuine Hotels.com guest review
"Don't do the cheap breakfast buffet!"
Most issues were average. Yet, Breakfast was terrible! Cold! No Bacon! Dirt Tables! Had to set in the Bar! ( Ok, Bar seating was better than the poor changes that have changed in the past few years.). My Family have been regular customers at the red lion.Genuine Hotels.com guest review
"Great place for dogs!"
We were really very satisfied. We had one dog and the location was great with access to the parking lot. The hotel carpet needed cleaning overall but the room was clean and comfortable and very reasonably priced for accommodating dogs. We would come again!Genuine Hotels.com guest review
"Disappointed in Redding."
No Heat. On arrival, cold air blasting in room, temp 61 degrees. Asked for help, told to turn system off, no heating available yet this fall. Later had to ask 2 times to get a portable heater. Then, got unwanted wake-up call (automated voice) from front desk to wake up-- at 5:57 on a Saturday AM. My wife woke up and never could go back to sleep. We […] never requested this wake-up call. Read moreGenuine Expedia guest review
Response by Red Lion Hotel Redding Dear Bill, I was deeply concerned to learn of your experience regarding your in room heat. I want to assure you that our staff does their best to assure our guests receive the accommodations they ask for with all mechanical items are in good working order. I appreciate your concern and we are doing everything in our power to insure this does not happen again in the future. Our consistent goals of cleanliness, food quality, security and friendly service require diligent attention to feedback from our guests. We have already addressed your experience to insure future guests have a more positive experience. Your added input has been additionally helpful. Thank you for your correspondence.
"Problem with heating & a/c"
The controls in the room did not work properly and the fan would accelerate --- I would turn it down and then it would do it again --- no way to turn it off. When I mentioned it at checkout the front desk asked if I had reported it and indicated they would have moved me to another room.Genuine Hotels.com guest review
I had been booked a 3rd floor room with 2 dogs, one which was 12 and couldn't climb the steps. The woman at the front desk worked things around to get me a 1st floor room which I was very grateful for. For a dog friendly hotel they could make a small area to take the dogs out.Genuine Hotels.com guest review
If I had to find something to complain about with this hotel it would be that there is no elevator and their bath soap smells really bad. Otherwise, the staff were super friendly and helpful. Our room was very comfortable and even had a balcony with a table and chairs! We had access to wi-fi in the room. It even had a microwave and fridge! Great hotel […] that I would recommend to anyone. Read moreGenuine Hotels.com guest review
"Close to home."
Very nice hotel would stay again. Staff was very friendly and room was spacious and cleanGenuine Expedia guest review
"Red Lion review."
I liked it, and would stay there again. Room was clean and mattress comfortable. Nicely kept pool area.Genuine Expedia guest review
I thougt this hotel is amazing they had great food banks in service and the room is clean especially liked the big flatscreen they hadGenuine Hotels.com guest review
Only a 2-storey hotel but had to drag my suit cases up the stairs.Genuine Expedia guest review
"Road trip relief...."
This location was very convenient to many restaurants...After a long road trip, it was a very clean, pleasant hotel with many amenities...They didn't offer room service delivery, but we were able to just order from the restaurant downstairs, and they had it ready for easy pick up in the lobby...Will use again for sure...Genuine Hotels.com guest review
The lobby was lovely as was the woman that checked us in. She was quite knowledable and friendly. She told us about the dining facility and dinner and bar specials. She signed us up for membership for future visits. When we unlocked the outside door to carry our suitcases up...there's no elevator..we noticed a strong odor of mildew and mold in the carpeting. […] The hall carpet was dirty. Our room was very small for a Premium King room. The bedding was wrinkled..almost as though someone had laid on top of the bed. The balcony was quite small and dusty. The sliding glass patio door had not been windexed in what appeared to be a long time. We decided from the run down appearance of the hotel to not take a chance on eating in the dining room, which was one of the reasons I booked that hotel. The smell of mildew set the tone of a place not being maintained. I was very disappointed after booking one of the more expensive hotels in that area, to not have gotten a nice place to enjoy. The room looked nothing like the picture on the website. Read moreGenuine Expedia guest review
Response by Red Lion Hotel Redding Thank you for your survey and for describing the problems encountered during your stay with housekeeping. I sincerely apologize for the substandard condition of your housekeeping service. We take pride in the cleanliness of our guest rooms and are embarrassed to learn of your experience. I hope in the future you will consider staying with Red Lion and if you are in our area again, I would be delighted if you would give us another opportunity to demonstrate our usually impeccable hospitality. Again, thank you for your input as it is invaluable to improving our product.
"Very clean and comfortable"
Everything was excellent, the only complaint is that the lounge staff were over aged to a point that it made me feel uncomfortable.Genuine Expedia guest review
We use this hotel as a base to go bird hunting so the location is great. Also, they are dog friendly which can be a life saver. Rooms are good size, clean, free wi-fi and plentiful ice machines. It's actually pretty quiet despite being right next to I-5. Plenty of parking and the staff is very friendly.Genuine Expedia guest review
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