"What I was expecting."
I was looking for a comfortable hotel well located to visit the area. Red Lion fulfilled my expectations. Not superfancy, but has everything you need to sleep and spend some hours while you are visiting around.Genuine Expedia guest review
The breakfast was a good deal for us hungry cyclists and the service was good for an affordable hotel.Genuine Hotels.com guest review
"Comfort with amenities"
It alway is nice to stay at a hotel with a lounge and restaurant. Rooms were comfortable. Moderately spacious, but a bit of a moisture problem since it is located near the water. Pet friendly is a plus.Genuine Hotels.com guest review
"Hotel not as nice as expected"
Elevator out of order. On 3rd floor -we're 75 yrs old!! Painting in progress-dusteverywhereGenuine Expedia guest review
Response by Red Lion Hotel Eureka Hello, I wanted to thank you staying with us and apologize about the main elevator, as it was out of order for 6 hours that day. I would like to report that we are close to finishing the painting in the hotel. Anytime you have an issue during your stay, please let out front desk know. This will allow us to better accomodate you so that you can enjoy your stay. I look forward to seeing you on the next visit this way, Sincerely, Raul Ainardi General Manager
"Hotel is old need repainting."
It was nice.Genuine Expedia guest review
Hotel was great but our car was broken into in the parking lot.Genuine Hotels.com guest review
Disappointed restaurant was no longer open. Facility showing sings of aging. Construction debris / waste in parking lot. Not very appealing looking. Room had walk through door to next room and could hear noisy neighbors.Genuine Hotels.com guest review
"Overall, very satisfied."
Pros: VERY friendly staff, comfortable bed and pillows, good hot water and pressure, shower head selections were nice, tea (reg and decaf) with in-room amenities, microwave and mini-fridge worked well, good room climate control, quiet (both from outside the hotel and inside). Location is also good - close enough to walk to just about everything I wanted […] to get to (which was good after a few beers at the brewery!). Cons: The only gripe I have is that the desk chair was uncomfortable, rickety and too short - but I used a throw pillow to sit on and it was OK. This was my first time back in about 4 years, and it seemed better than my previous visits, and I will definitely stay there again on my next trip to the area. Read moreGenuine Hotels.com guest review
I love staying here when I visit Eureka/Humboldt. The service is great, room is clean & quiet, and the location is right in between Eureka & Arcata. Will definitely be back!Genuine Hotels.com guest review
paid $138 dollars for an $80 room and when we asked about breakfast, we were told our rate did not include it. Not again.Genuine Hotels.com guest review
"Passing through after a long drive"
Carpet appeared old and worn. Rooms seemed dated. Not as good as other hotels for equivalent money. Would not stay here again if passing through the area.Genuine Hotels.com guest review
Overall, this was a decent hotel stay. It appears to be undergoing a facelift which will certainly help the overall look. The interior is nicer than the outside looks, the room size is good and the bed was comfortable. Best part is that it's dog friendly.Genuine Hotels.com guest review
"Just Passing Through..."
We booked this hotel as a stopping point for our vacation down the coast. The front desk staff was friendly and helpful, as was the young woman from room service. However, the hotel was very outdated. The hallways had a strong "room freshener" smell. The room was very cold (temperature-wise) and had an offensive odor. Very off-putting. The HVAC was […] broken (the heater blew cold air). Hotel maintenance came promptly, which was appreciated. We chose this hotel because of its central location, but would not stay here again. Something just wasn't quite right with the whole experience. Read moreGenuine Expedia guest review
Response by Red Lion Hotel Eureka I appreciate you taking the time to comment about your stay. I apologize for the issues you had, as that is not what we expect our guest experience to be. I am happy to hear that our staff was friendly and were able to respond to your complaint timely. Thank you very much for your feedback, we will most certainly look into the odor in your room with our housekeeping department. We look forward to providing you excellent service as a valued guest.
Check in girl was friendly and efficient and coped well with the untimely arrival of a large tour group. Room large, comfortable and clean. Hotel bar was the meeting place for some colourful local characters who came along to enjoy an evening of karaoke!Genuine Expedia guest review
Dinning room needs new chef the food had a lot to be desired!Genuine Expedia guest review
"Red lion eureka"
Did not like having down stairs room that looked onto a busy street and sidewalk. Did not feel very safe. Restaurant staff was great. Need a sign on the building itself.Genuine Expedia guest review
"Hotel under renovations"
Very disappointed with three star rating 1st room smelled of smoke 2nd room smelled musty Toilet ran all night unable to stopGenuine Hotels.com guest review
Response by Red Lion Hotel Eureka I wanted to thank you for staying with us. We should have caught the room issues in the room prior to your arrival, should that every arrise again please let us know to make your stay as enjoyable as possible. We appreciate your understanding while we are making some needed improvements, I know they will make your future experience much more enjoyable. Sincerely, Raul Ainardi
"Great hotel in Eureka/Arcata area"
Best hotel stay in Eureka/Arcata area, clean rooms, friendly staff and convenient location...recommended!Genuine Expedia guest review
"Good hotel for the price."
Good experience and having a resturant on the premisses was great, and so was the food.Genuine Expedia guest review
"It's good but need some improvement to be #1"
The hotel looks pretty old from the outside. As soon as we walked in, it feels much better. When we checked in, the staff was busy and preoccupied that he did not give me instruction on the location of the room. It's just minor problem. The room was clean and comfortable. Not much street noise but the in-room AC could be noisy. A big bummer was that […] we did not know the breakfast was not included. For more than $7 per person plus tip, we could get better breakfast somewhere else. Nevertheless, it's still a good deal in terms of the room and the rate of $133.86 Read moreGenuine Hotels.com guest review
Good stay with 3 family members over the age of 90. Would like to see more family suites at hotels.Genuine Hotels.com guest review
"Would stay here again"
Nice place. Comfortable beds. We were disappointed they charged us $25 for our dog. All other Red Lions don't charge when you belong to R&R Club. Other than that it was a good stay.Genuine Hotels.com guest review
"Doing the best they can with what they've got...."
This is not the best hotel I have ever stayed at, but it was clean, the linens and furnishings had been updated recently and the staff was very nice. The breakfast was good and I had no complaints. They were working on the roof and balconies which gave it sort of an "under construction" feel, but the staff did a great job giving me a room that wasn't […] noisy and were very, very nice and helpful. I appreciated their efforts, and felt welcome and comfortable. The airport shuttle was a plus too. Read moreGenuine Expedia guest review
Staff were very friendly, helpful and very accommodating. Hotel is dated but so is the town. Room clean and spacious - bathroom could use major work on shower/tub as grout work is gross. Pool with hot tub which was not operating at the time. Small equipment room with eqpt equipped with monitors But bring earbuds for sound....the staff did say that that […] was something they would work on when Inquiry made. Major work being done with balconies? on one side of hotel and work people everywhere...wish I knew this beforehand when choosing place to stay for two nites :( Read moreGenuine Expedia guest review
"My first choice when in Humbolt County."
Good Locatioin. Can park and walk to nice resturants and tourist attractions. Rooms are clean and quite if you don't park on the Street side. Good full service bar and resturant.Genuine Expedia guest review
"Close to Redwoods"
We stayed in Eureka to visit Redwood National Park, as it is only an hour drive away. The hotel room was basic, but clean and comfortable. We were there for several days, and the only night that was really busy was Saturday, when they have Karoke in the lobby bar.Genuine Expedia guest review
"Smelly and untidy room"
Food leftovers from previous guest left in both microwave and fridge (missed by cleaning staff). A few long hairs left on bathroom sink. Hotel is old and can use a good renovation. The room was smelly, evidencing recent smoking, though we had been promised a non-smoking room at check in.Genuine Expedia guest review
Response by Red Lion Hotel Eureka I wished to expess my apologies to you for the less than ideal stay. From you description it sounds like we mistakenly coded that room ready when it was plainly not. If you ever experience something that is not inline with your expections, please let us know and we will make every effort to ensure you stay is as pleasant at possible. We are very excited about the renovations currently taking place at the property. I am sure you will be pleasantly suprised as they come to a completion. Sincerely, Raul Ainardi
"Red Lion should be called Red Eyes"
After a seven hour drive, it's not relaxing to walk into a room that is hot and muggy and smells like mold. The a.c. unit did'nt cool the room at all and it was louder than highway 101 right outside. The smell of mold that permiated the room was from the ceiling above the shower. My key-card did'nt work half the time and when I tried to use the phone […] the cord fell out. The coffee pot did'nt work and the fridge was warm(even though plugged in). I did find the staff to be very helpful and cordial. Read moreGenuine Expedia guest review
"Fire Alarm ruins stay"
Due to unexpected fire alarm, felt hotel should have offered some sort of compensation to the guests for the inconvenience. Also the guests were never updated on the problem or concern. This, I feel was very unprofessional. On the first night of visit went to lounge for dinner and found it to be almost totally taken over by locals who showed no regard […] or respect for the guests who were paying to be there. I feel this should be addressed as our party left as soon as our meal was over due to the uncomfortable feeling. I had heard such positive things about Red Lion but would think about staying in another. Read moreGenuine Expedia guest review
Response by Red Lion Hotel Eureka Thank you for staying with us. While the fire alarm was unexpected and unpleasant the staff handled it well and when the fire department made their determination and gave the all clear the alarms were silenced. I would like to extend my apologies to you for interuption of your sleep and any miscommunication from the front desk we did have a couple of options for our guests who were inconvienenced by the alarm. It is important and our goal that all guests of our hotel, restaurant and bar have a great experience. Please do not hesitate to our team know situation or challenge so that we can make sure your stay is as pleasant as possible. I look forward to being of service on your next visit to our area, if you will afford us the opportunity. Sincerely, Raul Ainardi - General Manager
Water leak caused the fire alarm to go off. We had to evacuate the hotelGenuine Hotels.com guest review
We were very pleased with the efficiency of the desk person (Skylar). When we arrived she had about 6-8 people waiting to check in, and she was by herself. She handled all the guests quickly and with a very cheerful attitude. She is an excellent person to have on your staff.Genuine Hotels.com guest review
Response by Red Lion Hotel Eureka Thank you for staying with us and providing this wonderful feedback. I have passed your comments along to our front desk team. If you have any issues or concerns while staying at a Red Lion please contact the front desk, so that you can have the most pleasant stay possible. Sincerely, Raul Ainardi
"Old and run down"
Stayed here for our Redwood adventure and I am glad we spent a decent amount of time in the Redwoods. When we checked in the desk staff we very friendly and up-beat. Everything went downhill from there. The hotel looked old from the outside and the inside showed it as well. The carpeting looked a little old and the hallways were warm (a rotating fan […] was being used to try and cool off the hallway). Our room appeared to be decently clean, but the temperature control was terrible. The only way to cool it off was to open the windows and that gave it about a 20 degree swing from afternoon to morning. The neighborhood it was in was a lot of run down auto mechanics and at one time at night I saw somebody with a flashlight wandering through the businesses. The breakfast buffet was not good and the staff could not keep it or the plates and utensils supplied. There are several other options in the town and I will try all of them before coming back here again. Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel Eureka Thank you for staying with us. I hope you will accept my apologies for a less than perfect stay. I am very excited to say that concerns you raised about the building are being addressed in the next 3 months. I am happy to hear the staff took great care of you. If you will afford us the opportunity to be of service in the future I know you will be pleased at the improvements to come. Raul Ainardi, General Manager
"enroute to next destination"
convenient to get to, amenities that we needed, i.e. microwave and fridg in room. prefer upper level rooms where there is an elevator. available.Genuine Hotels.com guest review
"Good location for traveling on 101."
Hotel staff recomended an excellent seafood restaurant - Cafe Marina - 10 minutes away.Genuine Expedia guest review
"It was an ok experience...t"
The cafe was filled with dirty tables with no guest seated. Not impressed with the cafe at all... Food was barely acceptable. Wold not eat there again. Hotel was ok. For the price, a one night visit would be alright.Genuine Expedia guest review
"Clean room, friendly staff"
Compared to other hotels in this town, this was the place to stay. The staff was very helpful when our door lock battery died and the fridge broke, switched rooms no problem.Genuine Hotels.com guest review
We just needed a place to stay for one night while visiting Eureka. The Red Lion did not disappoint! Our room was cleaner than clean. The bed was very comfortable and the sheets were so soft. The pillows were a little flat but nothing more than a call down to the front desk for more couldn't fix. The bathroom was larger than most with beautiful tile […] in the shower. Although housekeeping came around earlier than I would have liked, they were genuinely nice and gave us warm smiles and asked how our stay was going. Check-in was a breeze. There was a breakfast charge on our bill that wasn't ours but was removed at check-out without question. We had dinner and drinks in the bar, both were delicious. The bartender even made me a concoction of his own that was perfect. When we are in Eureka again we will definitely stay at The Red Lion again!! Read moreGenuine Expedia guest review
"Decent place to stay in Eureka"
We stayed there for 3 days and it was a fine place in town.Genuine Expedia guest review
"Looking for a really nice hotel?...keep looking"
The first night my husband and I arrived we were given a room right next door to maids room and on second floor on side of pool which we could hear those in it very clearly with window shut at 10 at night. The room didn't feel very clean so I asked my husband to call and switch our room to other side and they did and that room was better. Front desk […] service was ok but not overly friendly. One night we arrived exhausted to hotel to find our card keys were deactivated. We did not get an apology for that just a new key. Hot tub was not in service for a night we decided to use it and there were no outdoor towels available for swimming. When we asked the front desk for towels he said he would get them after he had to service 3 other people checking in. We just didn't use the pool. The rooms weren't disgusting dirty but didn't feel really clean either. You can tell maids put in more effort than others. Ok to sleep in after about 3 beers or more. Read moreGenuine Expedia guest review
Response by Red Lion Hotel Eureka I wanted to apologize to you that we missed the mark. We are working hard to improve our product and service. I know you will be pleasantly suprised when we are completed. I look forward to exceeding your expectations on the next trip. Raul Ainardi, General Manager
Very nice.Genuine Hotels.com guest review
We stay at Red Lion Inns regularly and continue to not be satisfied with the condition of the hotel vs. the cost. The rooms were nice 10 years ago, but have not been updated for a while and it shows. The Red Lion Inn in Eureka has a restaurant and Bar, but they don't open until 5pm on the weekends. There is no other restaurants close unless you like […] fast food. Overall I will probably stay somewhere else going forward. Red Lion Inns are definately lower on my choice of hotels. Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel Eureka We appreciate you taking the time to comment about your stay with us as your feedback is important when providing our guests excellent service. I apologize that the hotel was less than you expected in comparison to other local hotels. I would like to let you know that we are starting a lot of work around here and when the dust settles I am sure you will enjoy our new look. You are a valued guest and we do hope that you will stay with us again in the future.
We have stayed there over the years and have noticed a steady decline in this hotel. At first glance our room looked clean. We found the toilet unclean and a dirty towel left under the sink area. Good thing I travel with Clorox wipes.Genuine Hotels.com guest review
Moldy. Perhaps close to the ocean. But moldy. Staff and maids were kind. But room is moldy and not clean.Genuine Expedia guest review
Response by Red Lion Hotel Eureka I wanted to extend my apologies for the issues you described in your room. I am not sure which room you stayed in, but would be happy to get it addressed. We are constantly working on improving our product and service. Sincerely, Raul Ainardi General Manager
"Red Lion Eureka CA"
We had to wait over 30 minutes to check in. There were staff in the office that came in and out while we all stood there and did nothing to help the single person staffing the reception desk. We were there for 3 nights and on the first day after our first night they never got to our rooms to service them. We also found the rooms quite noisy both from […] outside road noise and noise from the hallways. Read moreGenuine Expedia guest review
REasopnable hotel in a small town. Good location, fine hot tub, clean roomGenuine Expedia guest review
"Good enough for one night stopover"
This was a halfway point between San Fran and the coast of Oregon. It broke up the long drive. But wasnt the most comfortable hotel. Don't think there were any better options in the town though. It served its purpose of a halfway decent nights sleep and a clean shower.Genuine Expedia guest review
"Close to Lost Coast Brewery"
Overall good. The turkey on the sandwich I had at the bar/restaurant tasted like mush.Genuine Expedia guest review
"This place needs more housekeeping staff!"
Check-in was at 3:00 - we got there about 2:30 and couldn't check in until after 4:00. Didn't get room we requested but the room was comfortable.Genuine Expedia guest review
"Nice, clean hotel with pool"
If this hotel had a restaurant and a few additional services, it would be a 4 star. However, it is far better than some of the 4 star hotels Expedia represents in San Francisco.Genuine Expedia guest review
"convient location on route 101"
Everything was great except the view out our window was not very nice.Genuine Hotels.com guest review
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